operations manager Jobs in Dubai United Arab Emirates

operations manager

social media manager Jobs in Dubai United Arab Emirates

social media manager

commercial manager Jobs in Dubai United Arab Emirates

commercial manager

senior project manager Jobs in Dubai United Arab Emirates

senior project manager

planning manager Jobs in Dubai United Arab Emirates

planning manager

community services manager

Dubai Holding

<div>
 
 
 
 About Dubai Holding Community Management:
 
 
 
 
 Dubai Holding Community Management (DHCM) is a premium community management services provider under the umbrella of Dubai Holding. Established in 2021, DHCM has quickly become a leader in the industry, offering exceptional services to maintain and enhance residential communities and districts across Dubai.
 
 
 At DHCM, we believe in creating sustainable and vibrant communities that offer a sense of belonging to residents. Our team of experts provides various services, including community and district management, technical management, and financial management.
 
 
 Our community and district management services ensure that each community is well-maintained, secure, and operates efficiently. We manage common areas, enforce community rules and regulations, coordinate with local authorities, and respond to residents' concerns promptly and effectively.
 
 
 We proudly manage a portfolio of prestigious communities, including Bluewaters, City Walk, Port de La Mer, Bvlgari Residences, Jumeirah Beach Residence (JBR), and Business Bay Executive Towers, among others. Additionally, we manage iconic districts, including Business Bay, Dubai Land Residences, Jaddaf Waterfront, Dubai Media City, Dubai Internet City, Dubai Studio City, Dubai Harbour, and more.
 
 
 
 
 
 
 
 
 
 
 About the Role:
 
 
 
 
 To facilitate liaison and communication between DHCM and the owners/tenants of assigned communities, ensuring the timely collection of service charges, monitoring community conditions, and addressing identified issues to deliver quality customer service, maintain decent living standards, and achieve customer satisfaction within DHCM communities.
 
 
 
 
 
 
 
 
 
 
 The main duties and responsibilities of this role:
 
 
 
 
 
 1- Community Relations &amp; Customer Service:
 
 
 <ul>
 <li>
 Attend meetings to represent owners and tenants concerns, ensuring that all inquiries and complaints are communicated and addressed promptly.
 </li>
 <li>
 Respond to all inquiries and complaints from owners/tenants in a timely manner, ensuring adequate customer service.
 </li>
 <li>
 Investigate customer complaints to identify issues, follow up on relevant actions, and ensure customer satisfaction with the outcome.
 </li>
 <li>
 Escalate unresolved issues efficiently through appropriate processes.
 </li>
 <li>
 Educate owners and tenants about DHCM&rsquo;s community rules and regulations to ensure full compliance.
 </li>
 <li>
 Assist the Community Manager in liaising with local authorities and communities to resolve day-to-day community issues, including Owners Committee (OC) management in line with RERA requirements and handling of violation management processes.
 </li>
 </ul>
 
 
 
 
 
 2- Financial Management &amp; Service Charge Collection:
 
 
 <ul>
 <li>
 Execute the timely collection of service charges for assigned communities to ensure sufficient funds for sustained services.
 </li>
 <li>
 Inform owners/tenants of any changes or issues related to service charges to avoid disruption to community services.
 </li>
 <li>
 Participate in community budgeting with the Community Manager by coordinating with all stakeholders and service providers to provide accurate and relevant information, and by preparing and submitting all supporting documents required by RERA.
 </li>
 </ul>
 
 
 
 
 
 3- Community Operations &amp; Quality Monitoring:
 
 
 <ul>
 <li>
 Perform regular site inspections of assigned communities to observe the condition of assets and service quality (soft services, pest control, external cleaning, waste management, landscaping, and security).
 </li>
 <li>
 Monitor third-party service providers to ensure services maintain the community in line with Service Level Agreements (SLAs).
 </li>
 <li>
 Provide feedback and coordinate with relevant internal departments and/or third-party service providers to address identified issues with community infrastructure or soft services promptly.
 </li>
 </ul>
 
 
 
 
 
 4- Documentation &amp; Compliance:
 
 
 <ul>
 <li>
 Issue No Objection Letters (NOLs) for assigned communities to ensure all activities are conducted safely, securely, and in compliance with community rules.
 </li>
 <li>
 Update the database of owners to ensure accurate contact details for service charge collection and ongoing communication.
 </li>
 <li>
 Ensure all customer complaints are logged in the system to record and monitor progress in a timely and quality manner.
 </li>
 <li>
 Follow all relevant departmental policies, processes, standard operating procedures (SOPs), and instructions for controlled and consistent work execution.
 </li>
 </ul>
 
 
 
 
 
 5- Reporting &amp; Continuous Improvement:
 
 
 <ul>
 <li>
 Prepare Facility and Community Management departmental statements and reports accurately and timely to meet DHCM&rsquo;s requirements, policies, and standards.
 </li>
 <li>
 Identify opportunities for continuous improvement in systems, processes, and practices, considering international leading practices, cost reduction, and productivity improvement.
 </li>
 <li>
 Maintain regular and up-to-date incident and progress reports.
 </li>
 <li>
 Adhere to company policy and procedure, maintaining professionalism and confidentiality of all information.
 </li>
 <li>
 Decision-making authority rests with the line manager, department head, and business unit head as per DHCM&rsquo;s Delegation of Authority (DOA).
 </li>
 </ul>
 
 
 
 
 
 
 
 
 
 About you:
 
 
 
 
 The ideal candidate will have the below qualifications and experience:
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in business administration or a similar field.
 </li>
 <li>
 Master's degree preferred.
 </li>
 <li>
 Minimum of 4- 5 years of experience in a similar field (community management, property management, customer service).
 </li>
 <li>
 Project Management skills.
 </li>
 <li>
 Data Management &amp; Reporting
 </li>
 <li>
 Understanding of Service Level Agreements (SLAs)
 </li>
 <li>
 Basic Financial Understanding
 </li>
 <li>
 Effective interpersonal and communication skills.
 </li>
 <li>
 Problem-Solving and Decision-Making
 </li>
 <li>
 Time management, priority setting, and organizational skills.
 </li>
 <li>
 Flexibility and adaptability.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 
 About Benefits:
 
 
 
 
 At Dubai Holding, we're committed to nurturing the success and well-being of our colleagues. Join our dynamic and diverse team, and enjoy a comprehensive benefits package that includes competitive compensation, career development opportunities, and a collaborative work environment. We strongly believe in creating an empowered Internal workforce that will help us build a connected city for tomorrow. We are committed to attracting the brightest minds and nurturing the most pioneering candidates who desire to make a great impact on the future of Dubai.
 
</div>

Senior Supervisor - Community Management

DUBAI PROPERTIES GROUP LLC

1- Community Relations & Service Excellence:<ul><li>Attend meetings to represent owners and tenants&#x27; concerns, ensuring that all inquiries and complaints are communicated and addressed promptly.</li><li>Investigate and resolve customer complaints, escalating complex issues as needed, to ensure high levels of customer satisfaction.</li><li>Educate owners and tenants on DHCM&#x27;s community rules and regulations to ensure full compliance.</li><li>Assist the Community Manager in liaising with local authorities and communities to resolve day-to-day community issues, including Owners Committee (OC) management in line with RERA requirements and handling of violation management processes.</li></ul>2- Financial Management & Service Charge Collection:<ul><li>Execute the timely collection of service charges for assigned communities to ensure sufficient funds for ongoing services.</li><li>Communicate any changes or issues related to service charges to owners/tenants to prevent service disruptions.</li><li>Participate in community budgeting with the Community Manager by coordinating with all stakeholders and service providers to provide accurate and relevant information, and by preparing and submitting all supporting documents required by RERA.</li></ul>3- Community Operations Oversight & Quality Assurance:<ul><li>Perform regular site inspections to assess the condition of community assets and service quality across soft services (e.g., pest control, cleaning, waste management, landscaping, security).</li><li>Monitor third-party service providers to ensure adherence to Service Level Agreements (SLAs) and maintain decent living conditions for residents.</li><li>Provide feedback and coordinate with internal departments and/or third-party providers to address identified infrastructure or service issues promptly.</li></ul>4- Documentation, Compliance & Data Management:<ul><li>Issue No Objection Letters (NOLs) for community activities, ensuring safety, security, and compliance with community rules.</li><li>Maintain and update the owner database with accurate contact details for communication and service charge collection.</li><li>Ensure all customer complaints are logged in the system for timely recording, monitoring, and progress tracking.</li><li>Follow all relevant departmental policies, processes, standard operating procedures (SOPs), and instructions for consistent work execution.</li><li>Maintain regular and up-to-date incident and progress reports.</li><li>Adhere to company policy and procedure, maintaining professionalism and confidentiality of all information.</li></ul>5- Reporting & Continuous Improvement:<ul><li>Prepare Facility and Community Management departmental statements and reports accurately and on time to meet DHCM&#x27;s requirements and standards.</li><li>Identify opportunities for continuous improvement in systems, processes, and practices, focusing on efficiency, cost reduction, and productivity, incorporating international leading practices.</li><li>Decision-making authority rests with the line manager, department head, and Portfolio head as per DHCM&#x27;s Delegation of Authority (DOA).</li></ul>

National Assistant Manager - Community Management

International Workplace Group

<div>Community Sales Manager 

At Regus, we&rsquo;ve built the world&rsquo;s largest workspace network so that our customers can work better, faster, happier. Join the team in one of our business centres. Promote our products and services to new and existing customers. Bring more freedom to more people and businesses. And you&rsquo;ll be able to work better, faster and happier too. 


The opportunity

As a Community Sales Manager, you&rsquo;ll be responsible for the smooth running of your Regus centre while finding ways to increase sales and revenue, helping more and more people enjoy the benefits of flexible working. You&rsquo;ll motivate your team to create a great working environment to ensure customer satisfaction and retention. 


A typical day at Regus

You start the day with an informal team talk over coffee, to plan the day and make sure everyone&rsquo;s prepared.

With one eye always on reception, you see members turning up and also the first meeting rooms guests arriving. You welcome them and take them to their meeting room, show them the facilities and help them set up their WiFi connections and AV system for their presentation.

Later you have a meeting to learn more about a new member and get to understand his business needs. You think about the other businesses in the centre and how you might be able to introduce him to a couple that may be of interest at the networking event later in the week.

A large company is taking a whole floor of the centre and is moving in next week. You run through the move in detail with the reception team, ensuring the welcome kit is prepared, and all badges and keys are ready for handing over.

At lunchtime a couple walk in enquiring about coworking membership. Your colleague from sales is on their lunch break so you offer them a coffee and give them a tour of the centre, explaining all the benefits of Regus membership.

Later in the afternoon you host a monthly operations meeting for Community Sales Managers from your local cluster of centres, along with the regional Operations Manager. After the meeting you do a final walk around the building, speaking with members, asking how their day went as they start to wind down and head for home. 


About you

We&rsquo;re looking for someone who has the experience and aptitude to manage a smooth running operation. You&rsquo;ll need to be an accomplished multitasker, able to pre-empt issues before they become problems, and keep a team motivated and focused on service excellence. You also need to be:
<ul>
<li>A good communicator, used to dealing with customers &ndash; ideally in the hospitality or events industry</li>
<li>Confident, approachable and able to build strong relationships with customers</li>
<li>A great manager, who leads by example and knows how to motivate and inspire a team</li>
<li>Happy taking ownership of problems and finding ways to solve them</li>
<li>Positive, enthusiastic and able to adapt to fast-changing situations</li>
<li>Confident using MS Office and other basic IT packages</li>
</ul>
In addition, you will:
<ul>
<li>Manage the day to day running of the centre, focusing on exceptional customer service</li>
<li>Inspire your team of associates, developing their skills to get the best from each team member</li>
<li>Promote your centre to new customers and show them how flexible workspace could enhance their business</li>
<li>Generate leads by delivering engaging networking events within your community</li>
</ul>
What we offer

On top of a competitive salary package you&rsquo;ll enjoy:
<ul>
<li>A bright and inspiring work environment</li>
<li>Training and development opportunities</li></ul></div>

Community Sales Manager

Antal International LLC-FZ

Job Objective:The Community Manager oversees day-to-day operations of residential and commercial properties, ensuring a high level of tenant and owner satisfaction. The role focuses on building strong relationships, resolving issues efficiently, and maintaining compliance with regulatory requirements.Key Responsibilities:· Serve as the primary point of contact for tenants, owners, and vendors, ensuring timely and effective resolution of inquiries and concerns.· Supervise and coordinate maintenance teams, vendors, and support staff to ensure smooth property operations.· Implement and monitor building management procedures, policies, and compliance with RERA regulations and Mollak system requirements.· Maintain accurate records of tenant and owner interactions, service requests, and resolutions.· Plan and execute tenant engagement initiatives to foster a positive community environment.· Identify operational improvements and escalate unresolved issues to senior management.· Prepare reports, dashboards, and updates for management on property performance and tenant satisfaction.

Community Manager

Canva

<div>
 
 Job Description
 
 
 
 
 About the Group/Team
 
 
 
 In this role, you&rsquo;ll be at the intersection of Community and Marketing. Community has always been at the heart of Canva, fueling all the strong brand loyalty we&rsquo;ve built over the years. To ensure success in MENAP, this role is essential in driving the awareness and adoption of Canva.
 
 
 
 About The Role/Specialty
 
 
 
 As Canva&rsquo;s Community Manager in MENAP, you will design and deliver strategies that connect communities with Canva-helping them discover the value of our platform, engage deeply with our community, and become passionate advocates for our brand, product and mission.
 
 
 
 What You&rsquo;ll Do
 
 
 
 <ul>
 <li>
 Community Program Management: Lead the growth and engagement of Canva&rsquo;s MENAP community, scaling peer-to-peer advocacy through Canvassadors, local events, and online activations.
 </li>
 <li>
 Events &amp; Experiences: Organize and facilitate impactful in-person and virtual events&mdash;including workshops, networking sessions, and flagship gatherings to showcase Canva&rsquo;s value and drive adoption in MENAP.
 </li>
 <li>
 Content &amp; Engagement Strategy: Develop and deliver content&mdash;case studies, toolkits, webinars, and success stories&mdash;that inspire entrepreneurs and highlight Canva&rsquo;s impact on small business growth.
 </li>
 <li>
 Cross-Functional Collaboration: Partner with Growth Marketing, SEO, Content, and Partnerships teams to design and execute integrated campaigns that convert community advocacy into MAUs and ARR growth.
 </li>
 <li>
 Expand the Canvassador Programme: Recruit, onboard, and empower Canvassadors to act as brand ambassadors&mdash;hosting activations, creating content, and fueling grassroots visibility across MENA.
 </li>
 <li>
 Partnership Development: Build and nurture relationships with MENAP networks, accelerators, financial institutions, and government programmes to increase Canva&rsquo;s credibility and reach in the ecosystem.
 </li>
 <li>
 User Growth &amp; Awareness: Drive MAU growth and paid conversion through data-driven initiatives, ambassador referrals, and partnership activations&mdash;tying community activity directly to ARR impact.
 </li>
 <li>
 Market Insights &amp; Storytelling: Act as the local expert on MENAP trends, capturing user stories, feedback, and advocacy moments to inform growth strategies and amplify Canva&rsquo;s brand narrative
 
 
 
 </li>
 </ul>
 
 What We're Looking For
 
 
 
 <ul>
 <li>
 5+ years of experience growing and engaging MENAP audiences, with a proven track record of driving adoption, retention, and revenue impact through community-led strategies.
 </li>
 <li>
 Deep understanding of the MENAP landscape&mdash;its challenges, ecosystems, and opportunities&mdash;paired with experience working in a global organisation.
 </li>
 <li>
 Proven ability to design and scale ambassador programmes, peer-led advocacy, and grassroots campaigns that transform users into passionate brand champions.
 </li>
 <li>
 Skilled at creating and managing partnerships with networks, accelerators, financial institutions, and government programmes to expand Canva&rsquo;s reach and credibility.
 </li>
 <li>
 Strong experience facilitating impactful activations&mdash;workshops, networking sessions, and flagship in-office events&mdash;that foster community trust and convert participation into MAU and ARR growth.
 </li>
 <li>
 Ability to craft compelling content&mdash;case studies, toolkits, webinars&mdash;that inspire entrepreneurs and highlight Canva&rsquo;s role in business growth.
 </li>
 <li>
 Analytical skills to track community KPIs (MAUs, referrals, ARR contribution), translate insights into action, and connect community engagement directly to business growth.
 </li>
 <li>
 Comfortable working with Growth Marketing, SEO, Content, Product, and Partnerships teams to design integrated campaigns that scale user growth.
 </li>
 <li>
 Confident public speaker with experience in facilitating webinars and workshops.
 </li>
 <li>
 Creative thinker with content creation experience, including video editing, and a deep understanding of social platforms and trends.
 </li>
 <li>
 Excellent cross-functional collaboration, working effectively with sales, growth, and social teams, and managing stakeholder relationships.
 </li>
 <li>
 Self-starter with strong execution and delivery skills, thriving in fast-paced environments with evolving priorities.
 </li>
 <li>
 Proficient in balancing long-term strategy with short-term needs, adapting quickly to market trends, while focusing on data-driven marketing.
 </li>
 <li>
 Build and maintain strong internal relationships within Canva to support collaboration and align with company goals.
 </li>
 <li>
 Developing and maintaining relationships with partners as well as collaborating with government organizations and agencies.
 </li>
 <li>
 Skilled with community management tools (Facebook Groups, Discord, etc).
 </li>
 <li>
 Skilled in tools like Monday.com, Google Suite, MailChimp, Hubspot and Looker.
 </li>
 <li>
 Event planning and coordination for both online and offline events.
 </li>
 <li>
 Excellent communication skills in English &amp; Arabic
 </li>
 </ul>
</div>

Community Manager - MENAP

Confidential Company

<ul><li>Oversee the smooth functioning of all community amenities and shared facilities.</li><li>Monitor the performance of service providers (cleaning, security, maintenance, landscaping, etc.).</li><li>Conduct regular inspections of common areas to ensure cleanliness, safety, and maintenance.</li><li>Serve as the primary point of contact for residents or unit owners.</li><li>Address and resolve resident concerns or complaints in a timely and professional manner.</li><li>Organize and coordinate community events or communication efforts to build a strong community spirit.</li><li>Assist in the preparation and management of the community’s annual budget.</li><li>Monitor service charge collection, follow up on arrears, and ensure timely payments.</li><li>Provide regular financial and operational reports to the Owners&#x27; Association (if applicable).</li><li>Ensure compliance with all relevant local laws and regulations, including those from DLD, RERA, and/or local municipality.</li><li>Maintain records, including contracts, incident logs, resident communications, and vendor performance reports.</li><li>Coordinate and attend Owners’ Association meetings and ensure minutes and decisions are properly documented and implemented.</li><li>Plan preventive and reactive maintenance for all building systems.</li><li>Ensure health and safety procedures are followed across the community.</li><li>Liaise with FM/MEP teams for timely resolution of maintenance issues.</li></ul>

Huda Beauty

<div>Who We Are: At Huda Beauty, our Vision is to lead in creating a democratized beauty industry where power is given back to people to define, create, and enjoy beauty for themselves! Launched by award-winning beauty powerhouse Huda Kattan in 2013, Huda Beauty is one of the world&rsquo;s fastest growing beauty brands. As a company, we are fueled by purpose and not profit, this allows us to approach things differently so that we can create products, content, and a community like no other. A lot has changed since our launch in 2013, but something that will forever remain at the core of Huda Beauty is our focus on business excellence and our unwavering passion for kindness!
Summary: The Community Management Executive will be responsible for nurturing and growing our community across various social media platforms, digital channels, and offline touchpoints. This role will be instrumental in building strong relationships with customers, influencers, and brand advocates while ensuring that our community remains vibrant, inclusive, and engaged.
Essential Duties and Responsibilities:<ul>
<li>
Community Engagement &amp; Management: Act as the brand&rsquo;s voice and engage with our audience across social media, forums, and other digital platforms in a timely and authentic manner. Respond to comments, messages, and user-generated content to foster meaningful relationships.
</li><li>Influencer &amp; Advocate Relations: Identify and build relationships with influencers, brand ambassadors, and passionate community members to enhance brand loyalty and advocacy.
</li><li>Monitoring &amp; Insights: Track community sentiment, trends, and feedback, providing actionable insights to internal teams, with recommendations to improve engagement and community sentiment.</li>
<li>Support: Assist in executing community-driven campaigns, giveaways, and exclusive brand activations, ensuring high engagement and participation.
</li><li>Moderation &amp; Social Listening: Monitor and moderate both brand-owned and non-owned spaces and share regular social listening reports.
</li><li>Offline Community Building: Support event activations, pop-ups, and other in-person opportunities to connect with our community in meaningful ways.
</li></ul>Requirements<ul>
<li>
Bachelor&rsquo;s degree in marketing, Communications, Public Relations, or a related field.</li>
<li>2 - 3 years of experience in community management, social media, or digital marketing within the beauty, lifestyle, or fashion industry.
</li><li>Deep understanding of social media trends, engagement strategies, and platform-specific best practices.
</li><li>Passion for beauty and strong knowledge of industry trends and consumer behaviors.</li>
<li>Exceptional written and verbal communication skills, with an engaging and brand-appropriate tone.
</li><li>Ability to analyze data and translate community insights into actionable strategies.</li>
<li>Experience working with influencer marketing and brand advocacy programs is a plus.</li>
<li>Highly organized, proactive, and capable of managing multiple tasks in a fast-paced environment.
</li><li>Must demonstrate a high level of discretion and sound judgment when managing direct messages and private interactions on behalf of the brand and its founder.</li>
</ul>
Benefits<ul><li>
Premium Medical/Dental/Vision coverage for employee plus dependents</li></ul><ul>
<li>Monthly coaching sessions with our in-house Success Coach</li>
<li>Employee discounts on all Huda Beauty products</li>
<li>Quarterly product gifting</li>
</ul>
Huda Beauty is committed to building diverse and inclusive teams and upholding an equal employment workplace that is free from discrimination. We hire stellar individuals regardless of their race, color, ancestry, religion, gender identity, national origin, sexual orientation, age, marital status, medical conditions, disability, or veteran status. If you need reasonable accommodations at any point in the application or interview process, please let us know.</div>

Community Management Executive

Explore 7269+ Community services manager in Dubai United Arab Emirates this November. Find roles across top companies and apply now to boost your career.

7269 community services manager jobs IN Dubai United Arab Emirates

Senior Supervisor - Community Management

National Assistant Manager - Community Management

Community Sales Manager

Community Manager

Community Manager - MENAP

Community Manager

Community Management Executive