compliance monitoring manager - operations

compliance officer

bms operator

compliance monitoring manager - operations Jobs in Qatar

maintenance manager

manager mro planning

compliance monitoring manager operations

Qatar Airways

<div><div><div><div><div><div><div><div>Job title
</div><div>Compliance Monitoring Manager - Operations
</div></div><div><div>Ref #
</div><div>232111
</div></div><div><div>Location
</div><div>Qatar - Doha
</div></div><div><div>Job family
</div><div>Corporate &amp; Commercial
</div></div><div><div><ul><li>Closing date: 23-Mar-2026</li></ul><br>
</div></div></div></div></div><div><div><div><div><div><div>Qatar Airways are pleased to announce an incredibly exciting opportunity to join our Group Risk, Safety &amp; Security team as a<b> Compliance Monitoring Manager &ndash; Operations</b> in Doha, Qatar.<br>
<br>
The Compliance Monitoring Audit Manager &ndash; Operations is integral to ensuring the smooth functioning of the Compliance Monitoring System within our regulated environment. It requires close collaboration with the Manager Compliance Monitoring - Operations and involves working with various levels of leadership within Qatar Airways (QR), as well as senior management representatives from external agencies. The Compliance Monitoring Manager &ndash; Operations will be responsible for managing and conducting the day-to-day activities within the Compliance Monitoring System. This includes performing operational safety audits within the company and external agencies that are subcontracted to Qatar Airways, to ensure high standards of safety and compliance that are expected are maintained within our organization. The Compliance Monitoring Audit Manager will be responsible for providing independent assurance that the organization complies with aviation regulatory requirements, safety standards, and internal procedures, while supporting a strong safety and compliance culture across all operational areas.<br>
<br>
The role is a key pillar of the Safety Management System (SMS) and governance framework, ensuring that regulatory compliance is continuously monitored, deviations are identified early, and corrective actions are effective and sustainable.<br>
<br>
<b>Specific responsibilities:</b><br>
<ul><li>Manage assigned audits considering regulations and industry standards; including audit planning, document control, evidence gathering and audit reports</li><li>Conduct opening and closing meetings with Nominated Persons and Senior Management personnel from within QR and Ground Handling Companies in relation to audits planned/accomplished. Communicate clearly and unambiguously with senior management internally, as well as externally, audit results and assist in the development and implementation of root causes, corrective and preventive action</li><li>Perform the IATA De-/Anti Icing Quality Control Pool (DAQCP) audits on behalf of the Qatar Airways and IATA, by ensuring the conduct of the assigned de-/ anti icing audits</li><li>Verification of external findings issued by external regulatory authorities (Civil Aviation Authorities - SAFA and QCAA) and follow-up with respective departmental managers within Qatar airways for identification of root cause, development, evaluation and implementation of corrective actions as appropriate in operational areas</li><li>Monitor compliance in the areas of flight operations, crew training, ground operations and security that the standards required by the QCAA Air Ops Regulations (and Air Crew) where required), IOSA, oneworld, and any additional requirements defined by Qatar Airways are being carried out under the supervision of the relevant Nominated Persons</li><li>Demonstrate the reliability and integrity of the internal compliance monitoring system by incorporating an ongoing internal assessment process using IOSA provisions, with the aim of providing a record of continual conformity with IOSA SARPs</li><li>Produce a detailed Conformance Report (CR) of relevant sections audited under the IOSA scope, certified by the designated senior management official, as an accurate record of internal assessments conducted and the status of conformity with ISARPs</li><li>Represent the department at the various Safety Action Group (SAG) meetings and summarise output from the Compliance Monitoring programme and the SAG meetings into the Group Safety and Security Committee meeting.</li><li>Perform other department duties related to his/her position as directed by the Head of the Department</li></ul></div><p><b>
Be part of an extraordinary story</b><br>
Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You&rsquo;ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community.<br>
Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what&rsquo;s never been done before.</p><p>
Together, everything is possible.</p>
</div></div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>Qualifications
</b></h3></div></div><div><div><div><div><div><b>About you</b><br>
The successful candidate will have the following skills and qualifications:<br>
<ul><li>Relevant qualifications with a minimum of 6 years of job-related experience</li><li>Must have good knowledge of the hierarchy of QCAR AIR OPS and have a good knowledge of the IOSA and ISAGO SARPs</li><li>Professional Airline/Aviation Auditor Certification</li><li>Knowledge of flight, cabin, cargo and ground operations practices and procedures including Load Control, Aircraft Ground Handling, Ramp Safety, Baggage Handling, Dangerous Goods and Aviation Security</li><li>Certified Auditor to a recognized international standard, such as the International Register of Certificated Auditors (IRCA) / IATA Internal Auditor / IOSA Auditor Training / ISAGO Auditor course</li><li>Required to have successfully completed an Aircraft Ramp Handling, including Dangerous Goods Regulations and Aircraft Weight and Balance course</li><li>Trained in an Air Transport discipline such as Pilot, Engineer, Cabin Crew, Load Controller, Ramp Officer or Flight Dispatcher</li><li>Experience as an IOSA, ISAGO, or DAQCP Auditor within the air transport industry</li><li>An airline Lead Quality Auditor carrying out independent audits</li></ul></div><p><b>
About Qatar Airways Group</b><br>
Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We&rsquo;ve grown fast, broken records and set trends that others follow. We don&rsquo;t slow down by the fear of failure. Instead, we dare to achieve what&rsquo;s never been done before. So, whether you&rsquo;re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.</p><p><b>
How to apply</b><br>
If you&rsquo;re ready to join a progressive team and have a challenging and rewarding career, then apply now by uploading your CV (in English language only) and completing our quick application form.</p><br>
</div></div><div></div><div><div><br>
<div><b>About Qatar Airways Group
</b></div><br>
Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We&rsquo;ve grown fast, broken records and set trends that others follow. We don&rsquo;t slow down by the fear of failure. Instead, we dare to achieve what&rsquo;s never been done before.<br>
<br>
So whether you&rsquo;re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.<br>
</div></div><div><div>https://aa115.taleo.net/careersection/QA_External_CS/jobapply.ftl?lang=en&amp;job=232111</div></div></div></div></div></div></div></div>

Compliance Monitoring Manager - Operations

<div>
 Job title
 <br/>
 <br/>
 Compliance Monitoring Manager - Operations
 <br/>
 <br/>
 Ref #
 <br/>
 <br/>
 232111
 <br/>
 <br/>
 Location
 <br/>
 <br/>
 Qatar - Doha
 <br/>
 <br/>
 Job family
 <br/>
 <br/>
 Corporate &amp; Commercial
 <br/>
 <br/>
 <ul>
  <li>
   Closing date: 23-Mar-2026
   <br/>
   <br/>
  </li>
 </ul>
 Qatar Airways are pleased to announce an incredibly exciting opportunity to join our Group Risk, Safety &amp; Security team as a
 <strong>
  Compliance Monitoring Manager &ndash; Operations
 </strong>
 in Doha, Qatar.
 <br/>
 <br/>
 The Compliance Monitoring Audit Manager &ndash; Operations is integral to ensuring the smooth functioning of the Compliance Monitoring System within our regulated environment. It requires close collaboration with the Manager Compliance Monitoring - Operations and involves working with various levels of leadership within Qatar Airways (QR), as well as senior management representatives from external agencies. The Compliance Monitoring Manager &ndash; Operations will be responsible for managing and conducting the day-to-day activities within the Compliance Monitoring System. This includes performing operational safety audits within the company and external agencies that are subcontracted to Qatar Airways, to ensure high standards of safety and compliance that are expected are maintained within our organization. The Compliance Monitoring Audit Manager will be responsible for providing independent assurance that the organization complies with aviation regulatory requirements, safety standards, and internal procedures, while supporting a strong safety and compliance culture across all operational areas.
 <br/>
 <br/>
 The role is a key pillar of the Safety Management System (SMS) and governance framework, ensuring that regulatory compliance is continuously monitored, deviations are identified early, and corrective actions are effective and sustainable.
 <br/>
 <br/>
 <strong>
  <strong>
   Specific Responsibilities:
   <br/>
   <br/>
  </strong>
 </strong>
 <ul>
  <li>
   Manage assigned audits considering regulations and industry standards; including audit planning, document control, evidence gathering and audit reports
  </li>
  <li>
   Conduct opening and closing meetings with Nominated Persons and Senior Management personnel from within QR and Ground Handling Companies in relation to audits planned/accomplished. Communicate clearly and unambiguously with senior management internally, as well as externally, audit results and assist in the development and implementation of root causes, corrective and preventive action
  </li>
  <li>
   Perform the IATA De-/Anti Icing Quality Control Pool (DAQCP) audits on behalf of the Qatar Airways and IATA, by ensuring the conduct of the assigned de-/ anti icing audits
  </li>
  <li>
   Verification of external findings issued by external regulatory authorities (Civil Aviation Authorities - SAFA and QCAA) and follow-up with respective departmental managers within Qatar airways for identification of root cause, development, evaluation and implementation of corrective actions as appropriate in operational areas
  </li>
  <li>
   Monitor compliance in the areas of flight operations, crew training, ground operations and security that the standards required by the QCAA Air Ops Regulations (and Air Crew) where required), IOSA, oneworld, and any additional requirements defined by Qatar Airways are being carried out under the supervision of the relevant Nominated Persons
  </li>
  <li>
   Demonstrate the reliability and integrity of the internal compliance monitoring system by incorporating an ongoing internal assessment process using IOSA provisions, with the aim of providing a record of continual conformity with IOSA SARPs
  </li>
  <li>
   Produce a detailed Conformance Report (CR) of relevant sections audited under the IOSA scope, certified by the designated senior management official, as an accurate record of internal assessments conducted and the status of conformity with ISARPs
  </li>
  <li>
   Represent the department at the various Safety Action Group (SAG) meetings and summarise output from the Compliance Monitoring programme and the SAG meetings into the Group Safety and Security Committee meeting.
  </li>
  <li>
   Perform other department duties related to his/her position as directed by the Head of the Department
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Be part of an extraordinary story
  <br/>
  <br/>
 </strong>
 Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You&rsquo;ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community.
 <br/>
 <br/>
 Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what&rsquo;s never been done before.
 <br/>
 <br/>
 Together, everything is possible.
 <br/>
 <br/>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 <strong>
  About you
  <br/>
  <br/>
 </strong>
 The successful candidate will have the following skills and qualifications:
 <br/>
 <br/>
 <ul>
  <li>
   Relevant qualifications with a minimum of 6 years of job-related experience
  </li>
  <li>
   Must have good knowledge of the hierarchy of QCAR AIR OPS and have a good knowledge of the IOSA and ISAGO SARPs
  </li>
  <li>
   Professional Airline/Aviation Auditor Certification
  </li>
  <li>
   Knowledge of flight, cabin, cargo and ground operations practices and procedures including Load Control, Aircraft Ground Handling, Ramp Safety, Baggage Handling, Dangerous Goods and Aviation Security
  </li>
  <li>
   Certified Auditor to a recognized international standard, such as the International Register of Certificated Auditors (IRCA) / IATA Internal Auditor / IOSA Auditor Training / ISAGO Auditor course
  </li>
  <li>
   Required to have successfully completed an Aircraft Ramp Handling, including Dangerous Goods Regulations and Aircraft Weight and Balance course
  </li>
  <li>
   Trained in an Air Transport discipline such as Pilot, Engineer, Cabin Crew, Load Controller, Ramp Officer or Flight Dispatcher
  </li>
  <li>
   Experience as an IOSA, ISAGO, or DAQCP Auditor within the air transport industry
  </li>
  <li>
   An airline Lead Quality Auditor carrying out independent audits
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  <strong>
   About Qatar Airways Group
   <br/>
   <br/>
  </strong>
 </strong>
 Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We&rsquo;ve grown fast, broken records and set trends that others follow. We don&rsquo;t slow down by the fear of failure. Instead, we dare to achieve what&rsquo;s never been done before. So, whether you&rsquo;re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.
 <br/>
 <br/>
 <strong>
  <strong>
   How To Apply
   <br/>
   <br/>
  </strong>
 </strong>
 If you&rsquo;re ready to join a progressive team and have a challenging and rewarding career, then apply now by uploading your CV (in English language only) and completing our quick application form.
 <br/>
 <br/>
 <strong>
  <strong>
   About Qatar Airways Group
   <br/>
   <br/>
  </strong>
 </strong>
 Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We&rsquo;ve grown fast, broken records and set trends that others follow. We don&rsquo;t slow down by the fear of failure. Instead, we dare to achieve what&rsquo;s never been done before.
 <br/>
 <br/>
 So whether you&rsquo;re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.
 <br/>
 <br/>
 https://aa115.taleo.net/careersection/QA_External_CS/jobapply.ftl?lang=en&amp;job=232111
</div>


al waha for cars

<p>Al Waha For Cars is Hiring!</p><p>Position: Senior IT Manager</p><p>Location: Jetour Qatar</p><p>Reporting To: Technology Manager</p><p>Al Waha Cars is seeking a highly experienced and results-driven Senior IT Manager to oversee and manage all IT infrastructure and operational technology across the organization.</p><p>This is a hands-on, execution-focused role responsible for ensuring stability, security, and performance across all IT systems and assets.</p><p>Key Responsibilities</p><p>Manage IT infrastructure including networks (LAN, WAN, WiFi), routers, switches, and firewalls</p><p>Oversee communication systems such as PBX and IP telephony</p><p>Handle CCTV systems, monitoring, and data storage</p><p>Manage all IT hardware (laptops, desktops, printers, etc.)</p><p>Ensure strong cybersecurity protection and threat monitoring</p><p>Provide technical support and troubleshoot system issues</p><p>Maintain IT documentation, compliance, and asset records</p><p>Qualifications</p><p>Bachelor&rsquo;s degree in IT, Computer Science, or related field</p><p>Minimum 5+ years of experience in IT infrastructure management</p><p>Strong hands-on experience in networking, CCTV systems, and enterprise hardware</p><p>Good knowledge of cybersecurity practices</p><p>Experience in multi-branch operations is an advantage</p><p>Key Skills</p><p>Strong problem-solving skills</p><p>High accountability and reliability</p><p>Quick response to system issues</p><p>Good reporting and documentation skills</p><p>Vendor management experience</p><p>Job Type: Full-time</p><p>Pay: QAR10,000.00 - QAR15,000.00 per month</p><p>Work Location: In person</p>

Senior IT Manager

MILAHA

<div><div>Internal Communication
<br>
<ul><li>VP &ndash; Cybersecurity
</li><li>Fleet Operations &amp; Ship Management
</li><li>Fleet IT Support
</li><li>Business Units
</li><li>SOC Team
</li></ul></div><div>Purpose
<br>
<ul><li>Provide updates on OT security program progress, incidents, and compliance status.
</li><li>Coordinate OT assessments, remediation efforts, and incident response activities.
</li><li>Collaborate on vessel IT/OT system integration, troubleshooting, remediation, and technical support.
</li><li>Embed OT security into system lifecycles and new cyber-physical projects.
</li><li>Align OT monitoring, vulnerability management, and incident handling with enterprise security operations.<br>
</li></ul></div><p><br>
Occupational Health and Safety &amp; Environment
<br>
Accountability
<br>
Are accountable for their acts and omissions.
</p><div>Responsibility
<br>
<ul><li>To follow agreed safe systems of work; to follow training and instructions; and to report accidents, incidents and near misses.<br>
</li></ul></div><p><br>
Authority
<br>
To stop work if they think the work is unsafe.</p></div><p></p>
<br><div><div>Education &amp; Professional Qualification
<br>
<ul><li>Bachelor&rsquo;s degree in Cybersecurity, Computer Science, Information Technology, Electrical/Control Engineering, or related field.
</li><li>Professional certifications preferred: GICSP, ISA/IEC 62443, CISSP, CISM, or equivalent OT/ICS security credentials.<br>
</li></ul></div><div><br>
Professional Experience
<br>
<ul><li>6-8 years of experience in cybersecurity, with at least 3&ndash;5 years focused on OT/ICS or cyber-physical systems security, including experience with vessel OT systems or shipboard cyber audits.
</li><li>Proven experience leading OT security assessments, remediation, and incident response activities.
</li><li>Familiarity with maritime or industrial environments (e.g., shipping, logistics, energy) is highly desirable<br>
</li></ul></div><div><br>
Technical Expertise
<br>
<ul><li>Strong knowledge of OT/ICS protocols, architectures, and vulnerabilities.
</li><li>Hands-on experience with OT system monitoring, incident response, and threat detection.
</li><li>Understanding of international standards and regulations: IMO 2021 Guidelines, IACS E26/E27, NIST CSF, ISA/IEC 62443.
</li><li>Knowledge of IT/OT integration, vessel IT systems, and supporting technologies<br>
</li></ul></div><div><br>
Soft Skills
<br>
<ul><li>Strong analytical and problem-solving skills, with ability to prioritize remediation activities in complex environments.
</li><li>Effective communicator, able to collaborate with fleet operations, IT, vendors, and regulators.
</li><li>High integrity and resilience under pressure, with a proactive and hands-on approach.
</li><li>Ability to train and influence both technical and non-technical stakeholders (e.g., vessel crews, fleet IT support, BU leaders, operations manager).</li></ul></div></div>
<br><div><div>OT Security Program
<br>
<ul><li>Lead Milaha&rsquo;s Vessel OT Cybersecurity Program (assessment and remediation workstreams) as the primary focus, ensuring alignment with IMO and IACS standards.
</li><li>Maintain OT/ICS security baselines, risk register, and remediation roadmap, extending practices to cyber-physical systems in innovation projects.
</li><li>Ensure continuous improvement of OT security posture through assessments, gap closure, and stakeholder engagement.
</li></ul>OT Security Operations
<br>
<ul><li>Manage OT security monitoring, vulnerability management, and anomaly detection across vessel systems.
</li><li>Coordinate OT incident response activities, develop OT-specific playbooks, and integrate maritime threat intelligence into OT operations and response planning.
</li><li>Work with SOC/MSSP partners and fleet operations teams to triage, contain, and recover from OT-related incidents.
</li><li>Ensure enterprise-wide visibility and alignment with Milaha&rsquo;s overall incident management framework
</li></ul>Compliance &amp; Regulatory Alignment
<br>
<ul><li>Ensure ongoing compliance with IMO 2021 Guidelines, IACS Unified Requirements (E26/E27), and other maritime cybersecurity obligations.
</li><li>Support regulatory inspections, classification society reviews, and client cybersecurity audits with OT-specific evidence.
</li><li>Monitor evolving OT regulatory and industry standards, embedding them into Milaha&rsquo;s OT security framework.
</li></ul>Resilience &amp; Continuity
<br>
<ul><li>Integrate vessel OT and other operational systems into Milaha&rsquo;s Business Continuity and Disaster Recovery Plans (BCP/DRP).
</li><li>Conduct OT-focused resilience drills and simulations to validate readiness and recovery capabilities.
</li><li>Align OT recovery strategies with enterprise-wide continuity and disaster recovery requirements.
</li></ul>Stakeholder &amp; Vendor Engagement
<br>
<ul><li>Collaborate with Milaha Ship Management, engineering, and innovation project teams to embed OT security in daily operations and new system lifecycles
</li><li>Provide OT cybersecurity awareness and training to vessel crews and technical staff.
</li><li>Act as the security liaison with OT vendors, shipyards, and classification societies to ensure secure integration and lifecycle governance.
</li><li>Provide OT cybersecurity assurance and audit support for fleet OT systems, shipboard inspections, and classification reviews.
</li></ul>Assignments
<br>
<ul><li>Undertake additional cybersecurity tasks or projects as assigned within the department.
</li><li>Support other cybersecurity initiatives or assignments as required, contributing expertise to cross-pillar to strengthen Milaha&rsquo;s overall cybersecurity posture</li></ul></div></div>
<br><div><div>Education &amp; Professional Qualification
<br>
<ul><li>Bachelor&rsquo;s degree in Cybersecurity, Computer Science, Information Technology, Electrical/Control Engineering, or related field.
</li><li>Professional certifications preferred: GICSP, ISA/IEC 62443, CISSP, CISM, or equivalent OT/ICS security credentials.<br>
</li></ul></div><div><br>
Professional Experience
<br>
<ul><li>6-8 years of experience in cybersecurity, with at least 3&ndash;5 years focused on OT/ICS or cyber-physical systems security, including experience with vessel OT systems or shipboard cyber audits.
</li><li>Proven experience leading OT security assessments, remediation, and incident response activities.
</li><li>Familiarity with maritime or industrial environments (e.g., shipping, logistics, energy) is highly desirable<br>
</li></ul></div><div><br>
Technical Expertise
<br>
<ul><li>Strong knowledge of OT/ICS protocols, architectures, and vulnerabilities.
</li><li>Hands-on experience with OT system monitoring, incident response, and threat detection.
</li><li>Understanding of international standards and regulations: IMO 2021 Guidelines, IACS E26/E27, NIST CSF, ISA/IEC 62443.
</li><li>Knowledge of IT/OT integration, vessel IT systems, and supporting technologies<br>
</li></ul></div><div><br>
Soft Skills
<br>
<ul><li>Strong analytical and problem-solving skills, with ability to prioritize remediation activities in complex environments.
</li><li>Effective communicator, able to collaborate with fleet operations, IT, vendors, and regulators.
</li><li>High integrity and resilience under pressure, with a proactive and hands-on approach.
</li><li>Ability to train and influence both technical and non-technical stakeholders (e.g., vessel crews, fleet IT support, BU leaders, operations manager).</li></ul></div></div>

Specialist - Cybersecurity (OT & Cyber Physical)

Starlink Qatar

<div>
 <p>
  📌 𝗗𝗲𝘀𝗰𝗿𝗶𝗽𝘁𝗶𝗼𝗻:
 </p>
 <p>
  We are seeking a highly experienced Operations Manager to lead the end-to-end operations for our large-scale, mission-critical platform in Doha, Qatar. This strategic role is responsible for establishing and governing a robust operational framework based on ITIL and Site Reliability Engineering (SRE) principles to ensure high availability and service reliability. You will oversee 24x7 monitoring, incident management, security operations, and service continuity. The ideal candidate will lead cross-functional technical teams, manage vendor performance, and drive financial optimization through FinOps governance. This position requires a strong leader to manage the coexistence and migration between platform versions, ensuring business continuity and measurable improvements in customer satisfaction. Your expertise will be crucial in maintaining a secure, compliant, and highly resilient operational environment.
 </p>
 <p>
  ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━
 </p>
 <p>
  🎯 𝗥𝗲𝗾𝘂𝗶𝗿𝗲𝗺𝗲𝗻𝘁𝘀:
 </p>
 <p>
  &rtrif; 15+ years in Operations leadership, managing large-scale, mission-critical platforms.
 </p>
 <p>
  &rtrif; Expertise in implementing and governing ITIL and Site Reliability Engineering (SRE) frameworks.
 </p>
 <p>
  &rtrif; Demonstrated experience managing 24x7 operations, major incident management, and on-call rotations.
 </p>
 <p>
  &rtrif; Strong proficiency in Security Operations (SecOps), including SIEM/SOC, vulnerability management, and patching.
 </p>
 <p>
  &rtrif; Hands-on experience with FinOps principles, cost optimization, and vendor performance management (SLAs/OLAs).
 </p>
 <p>
  &rtrif; Proven ability to lead Disaster Recovery (DR/BCP) initiatives, including planning, testing, and ensuring RTO/RPO compliance.
 </p>
 <p>
  &rtrif; Experience managing platform migrations in complex hybrid cloud environments (on-prem, private/public cloud).
 </p>
 <p>
  &rtrif; Skilled in observability tools for APM, logging, and monitoring (e.g., Azure Monitor, Splunk, Grafana).
 </p>
 <p>
  ✨ 𝗗𝗲𝘀𝗶𝗿𝗮𝗯𝗹𝗲𝘀:
 </p>
 <p>
  &rtrif; ITIL v4 Certification.
 </p>
 <p>
  &rtrif; Experience operating DataOps and MLOps pipelines.
 </p>
 <p>
  &rtrif; Master&rsquo;s degree in Computer Science, Information Technology, or a related field.
 </p>
 <p>
  &rtrif; Experience overseeing physical site dependencies (MEP, ELV, ICT).
 </p>
 <p>
  &rtrif; Familiarity with ServiceNow for enterprise-grade service management.
 </p>
</div>


Operations Manager

PROZ TECHNOLOGIES

<p>Hello,<br/>Greetings from Proztec Qatar! I hope everything is going well with you.</p><p>We are thrilled to extend multiple exciting job opportunities, and currently, we are hiring for the role of Senior Web Developer with one of our prestigious clients in Qatar. Below, you will find details of the role, key responsibilities, and requirements.</p><p>Job Title: Service Delivery &amp; QA Lead</p><p><b>JOB DESCRIPTION</b></p><p>The Service Delivery &amp; QA Lead ensures services and products are delivered reliably, on time, and at the required quality standards. The role leads service governance, quality assurance, performance monitoring, and continuous improvement while acting as the link between business, technology, operations, and vendors.</p><p><b>DUTIES &amp; RESPONSIBILITIES</b></p><p><b>Service Delivery</b></p><p>Own service delivery framework, SLAs, and KPIs</p><ul><li>Monitor performance, incidents, and escalations</li><li>Lead service reviews and stakeholder reporting</li><li>Manage vendors and ensure contractual compliance</li></ul><p><b>Quality Assurance</b></p><p>Define QA strategy, standards, and testing governance</p><ul><li>Implement quality gates across delivery lifecycle</li><li>Oversee testing (functional, UAT, regression, automation)</li><li>Drive root cause analysis and corrective actions</li></ul><p><b>Performance &amp; Improvement</b></p><p>Track KPIs (SLA compliance, incidents, availability, CSAT)</p><ul><li>Produce dashboards and executive reports</li><li>Lead continuous improvement and process optimization</li><li>Support audit, risk, and compliance activities</li></ul><p><b>Leadership</b></p><p>Lead and develop Service Delivery and QA teams</p><ul><li>Foster a culture of accountability, quality, and excellence</li></ul><p><b>SKILLS &amp; ABILITIES</b></p><p>&middot; Service Delivery &amp; ITSM expertise</p><p>&middot; QA and testing governance</p><p>&middot; KPI and performance management</p><p>&middot; Vendor and stakeholder management</p><p>&middot; Risk and process improvement</p><p>&middot; Strong communication, leadership, and problem-solving skills</p><p><b>POTENTIAL BACKGROUND</b></p><p><b>Candidates are preferred to come from backgrounds such as:</b></p><p>Service Delivery Manager</p><ul><li>QA/Test Manager</li><li>IT Operations Manager</li><li>PMO / Delivery Manager</li><li>Digital Transformation Lead</li><li>Customer Experience / Operations Lead</li></ul><p><b>Years of Experience</b></p><p>8&ndash;12+ years total experience</p><ul><li>4&ndash;6+ years in leadership roles</li></ul><p><b>Certifications (Highly Desirable)</b></p><p>ITIL Foundation / ITIL Managing Professional</p><ul><li>PMP / PRINCE2</li><li>Lean Six Sigma (Green/Black Belt)</li><li>Agile / Scrum (CSM, SAFe)</li><li>ISO 9001 / Quality Management</li></ul><p><b>PREFERRED TOOLS / SOFT SKILLS</b></p><p><b>Service Management &amp; ITSM: </b>ServiceNow, Jira Service Management, BMC Remedy, Freshservice</p><p><b>QA &amp; Testing Tools: </b>Selenium / Cypress / Playwright, TestRail / Zephyr / Xray, Postman / SoapUI, JMeter / LoadRunner</p><p><b>Project &amp; Delivery Tools: </b>Jira / Confluence, Azure DevOps, MS Project, Asana / Monday.com</p><p><b>Reporting &amp; Analytics: </b>Power BI, Tableau, Excel Advanced Analytics</p><p><b>Collaboration &amp; Documentation: </b>SharePoint, Confluence, Notion, Microsoft Teams / Slack</p><p><b>Key Soft Skills</b></p><ul><li>Customer-centric mindset</li><li>Continuous improvement mindset</li><li>High attention to detail</li><li>Ability to work under pressure</li><li>Cross-functional collaboration</li><li>Coaching and mentoring capability</li></ul><p>If you are interested and ready to proceed, kindly share your CV in Word format along with the following details:</p><p>Name:</p><p>Nationality:</p><p>Total Experience:</p><p>Relevant Experience:</p><p>Current Location:</p><p>Visa Status:</p><p>Current Salary:</p><p>Expected Salary:</p><p>Notice Period:</p><p>About Proztec:<br/>Proz Technologies (PROZTEC) is a leading ICT specialist firm based in Doha, Qatar (a tax-free country) with over 300 employees. We look forward to the possibility of welcoming you to our growing team.</p><p>Thanks &amp; regards,<br/>Syeda Humera<br/>Recruitment Consultant<br/>Proz Technologies<br/>M: 974-70955929<br/>P: 974-4442-0050 Ext: 109<br/>www.proztec.com</p><p>Job Type: Contract<br/>Contract length: 5 months</p><p>Pay: QAR15,000.00 - QAR25,000.00 per month</p>

Service Delivery & QA Lead

SAFIR DOHA HOTEL

<p><b>Job Title:</b> General Accountant (Preferably with Accounts Receivable Experience)<br/><b>Location:</b> Doha, Qatar<br/><b>Company:</b> Safir Doha Hotel</p><p><b>Job Type:</b> Full-Time</p><p>Job Description</p><p>Safir Doha Hotel is seeking a detail-oriented and experienced <b>General Accountant</b> to join our Finance team. The ideal candidate should have strong accounting knowledge and preferably experience in <b>Accounts Receivable within the hospitality industry</b>.</p><p>The successful candidate will assist in maintaining accurate financial records, monitoring receivables, and supporting daily accounting operations to ensure compliance with company policies and financial standards.</p><p>Key Responsibilities</p><ul><li>Manage and monitor <b>Accounts Receivable</b>, including invoicing, billing, and collections.</li><li>Reconcile guest ledger, city ledger, and credit card transactions.</li><li>Prepare daily revenue reports and ensure accurate posting of income.</li><li>Follow up with clients and companies regarding outstanding balances.</li><li>Assist in month-end closing and preparation of financial reports.</li><li>Maintain proper documentation of financial transactions.</li><li>Coordinate with Front Office and other departments regarding billing discrepancies.</li><li>Ensure compliance with company financial policies and procedures.</li><li>Support the Finance Manager in other accounting duties as required.</li></ul><p>Requirements</p><ul><li>Bachelor&rsquo;s Degree in <b>Accounting, Finance, or related field</b>.</li><li>Minimum <b>2&ndash;3 years of accounting experience</b>, preferably in the <b>hospitality industry</b>.</li><li>Experience in <b>Accounts Receivable or Revenue Audit</b> is highly preferred.</li><li>Knowledge of accounting software and Microsoft Excel.</li><li>Strong analytical and problem-solving skills.</li><li>Good communication and organizational skills.</li><li>Ability to work independently and meet deadlines.</li></ul><p>Preferred Qualifications</p><ul><li>Previous experience in <b>hotel accounting operations</b>.</li><li>Familiarity with <b>hotel PMS systems</b> and financial reporting procedures.</li></ul><p>Job Type: Full-time</p>

General Accountant

Explore 1161+ Compliance monitoring manager operations in Qatar this March. Find roles across top companies and apply now to boost your career.

1161 compliance monitoring manager operations jobs In Qatar

Compliance Monitoring Manager - Operations

Compliance Monitoring Manager - Operations

Senior IT Manager

Specialist - Cybersecurity (OT & Cyber Physical)

Operations Manager

Service Delivery & QA Lead

General Accountant