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concierge

A to Z Services Group

We are seeking a professional, customer-focused, and well-presented Concierge to join our team immediately. The ideal candidate will be responsible for providing exceptional guest and tenant services, handling inquiries, coordinating requests, and ensuring a welcoming and positive experience for all visitors.Key Responsibilities<ul><li>Greet and assist guests, visitors, and tenants in a courteous and professional manner.</li><li>Respond to inquiries and provide accurate information regarding facilities, services, and local amenities.</li><li>Coordinate transportation, reservations, and special requests as required.</li><li>Manage incoming calls, emails, and visitor records.</li><li>Assist with access control and visitor registration procedures.</li><li>Handle customer complaints and service requests efficiently and professionally.</li><li>Coordinate with security, housekeeping, maintenance, and other departments to ensure seamless service delivery.</li><li>Maintain a clean, organized, and professional reception/concierge area.</li><li>Support administrative and customer service functions as assigned.</li></ul>Requirements<ul><li>Minimum 2 years of experience in Concierge, Front Desk, Guest Relations, Customer Service, Hospitality, or a similar role.</li><li>Excellent communication and interpersonal skills.</li><li>Professional appearance and customer-oriented attitude.</li><li>Strong organizational and multitasking abilities.</li><li>Proficiency in Microsoft Office applications.</li><li>Ability to work flexible shifts, including weekends and holidays if required.</li><li>Fluency in English is mandatory; Arabic is an advantage.</li><li>Valid Qatar ID (QID) with transferable visa preferred.</li></ul>Preferred Qualifications<ul><li>Experience in hotels, residential towers, commercial properties, or premium facilities management environments.</li><li>Immediate availability to join.</li></ul>Benefits<ul><li>Competitive salary package.</li><li>Career growth opportunities.</li><li>Professional working environment.</li></ul>Interested candidates who can join immediately are encouraged to apply with their updated CV.Application Question(s):<ul><li>Do you currently hold a valid Qatar ID (QID)? Is it Transferable</li><li>Are you fluent in English?</li><li>Are you willing to work shifts?</li><li>How soon can you join?</li><li>How many years of concierge/front desk/customer service experience do you have?</li></ul>Work Location: In person

Concierge

Ulster University Qatar

Role:- ConciergeJob PurposeThe main purpose of this position is act as the first point of contact between guests and MIPC. Tasked with answering tenant inquiries, directing phone calls, and more. To uphold company culture at all times while making tenants and their guests feel welcomed and valued.Key Relationships&middot; Internal : MIPC PM, &amp; FM staff&middot; External: Customers/Clients, Tenants, Service providersAccountabilities&middot; To ensure seamless operation &amp; coordination within the assigned property .Duties and Responsibilities&middot; Report to the Property Supervisor and responsible for property management of assigned portfolio.&middot; Maintain a range of administrative duties and support the completion of facilities and property management key deliverables:- Arrange pre-move out inspections- Conduct move-out inspections with tenants &amp; FM Supervisor, including updating related documentation.- Coordinate with Leasing Dept. and FM with readiness/preparations of all vacant units.- Conduct move-in inspections and completion of all relevant documentation.- Monthly utilities (Kahraama/etc.) data capturing and reporting.- Production of monthly reports and notices.- Monitor AMC activities and notify tenants accordingly on possible impact.- Housekeeping &amp; Inventory management.- Parking coordination via Leasing Department&middot; Meet and greet tenants and customers as first point of contact ensuring complaints are escalated accordingly.&middot; Ensure phone calls are taken and queries are dealt with in a timely effective manner.&middot; Manage mail and deliveries and notify/handover to tenants (where applicable).&middot; Manage all incoming email within domain.&middot; Maintain both soft and hard filing systems, ensuring consistency and support management team where required.&middot; Coordinate social calendar events and related activities.&middot; Any other duties/responsibilities as assigned from time to time based on the relevant business requirements.Skills&middot; Positive phone demeanor and superior written and verbal communication skills are essential.&middot; Must have a service oriented mindset and be capable of making every tenant/guest feel valued.&middot; Exemplify strong organizational skills and attention to detail.&middot; Possess a positive attitude and be willing to work as part of a team.&middot; Ability to demonstrate professionalism, discretion and confidentiality at all times.Language (s):- English (Fluent)Specialized Training/ Knowledge Required&middot; Competent working knowledge with Microsoft Office suite, including Word, Outlook and Excel.&middot; Knowledge of basic office equipment, including printers, scanners, copiers, etc.Education &amp; Qualifications&middot; A qualification in customer service or business administration will be an advantageExperience&middot; Minimum of 5+ Years of previous customer service experience.&middot; Office administration experience in filing and compiling reports.Job Types: Full-time, PermanentApplication Question(s):<ul><li>Are you able to join within 15 days?</li></ul>Experience:<ul><li>Residential Concierge: 3 years (Required)</li></ul>Language:<ul><li>English (Required)</li></ul>Work Location: In person

Vistas Global

ABOUT THE ROLEWe are looking for a friendly, professional Customer Service Agent to man our customer service stations across the Precinct. Handle guest enquiries, manage sales, and ensure all public areas remain clean and welcoming.KEY RESPONSIBILITIESCustomer Service &amp; Desk Operations<ul><li>Customer service stations and implement service strategies on each shift</li><li>Ensure correct setup of Concierge Desk, Telephone System, Music System, and POS Machines; report issues to Call Center</li><li>Respond to all incoming calls and desk enquiries promptly and professionally</li><li>Provide accurate information about events, activities, prices, and tickets</li><li>Lead tour groups around the Park when required</li><li>Meet and greet local and international visitors</li></ul>Financial &amp; Sales Duties<ul><li>Collect fees and assist with ticket sales</li><li>Manage Daily Petty Cash Float for Gift Vouchers, Business Services, and Water Shuttle Services</li><li>Maintain logs for credit card and cash sales; distribute to Call Center Supervisor</li><li>Ensure timely handover of sales receivables and daily banking of sales</li><li>Upload daily credit/debit card sales via POS and produce batch reports</li></ul>Inspections &amp; Reporting<ul><li>Conduct daily walkthroughs of Park public toilets and facilities; report cleanliness issues</li><li>Maintain daily log of calls and tickets logged with Call Center</li><li>Complete Daily Customer Service Report and submit to Supervisor</li><li>Issue monthly reports: Maintenance Log, Ticket Sales, Lost &amp; Found</li></ul>Administration &amp; Coordination<ul><li>Update key log book for Contractors/Operations Department</li><li>Coordinate taxi, limousine, valet, and premium parking requests</li><li>Promote TPQ loyalty programs and handle related issues</li><li>Return all out-of-hours enquiries received via Call Center</li></ul>Team &amp; Culture<ul><li>Maintain neat, professional appearance (5-star uniform standard)</li><li>Attend weekly Customer Service meetings</li><li>Handle customer complaints effectively, even with disgruntled guests</li><li>Assist other departments (Community Services, etc.) as required by management</li></ul>REQUIREMENTS<ul><li>Bachelor's degree</li><li>3&ndash;5 years of customer service experience (hospitality/parks preferred)</li><li>Cash handling &amp; POS skills</li><li>Shift flexibility (weekends/holidays)</li><li>Expertise in Excel,Word and Outlook.</li></ul>Pay: QAR4,000.00 per monthApplication Question(s):<ul><li>Do you agree with the salary bracket provided (QAR 4,000) ?</li></ul>Education:<ul><li>Bachelor's (Preferred)</li></ul>Language:<ul><li>Arabic (Required)</li></ul>Work Location: In person

Customer Service Officer

Hilton

<div>
 
 Job Description
 
 
 
 
 Exceptional Hospitality Starts with You
 
 
 
 Picture yourself brightening someone&rsquo;s day. When you join our Hotels team, that&rsquo;s exactly what you&rsquo;ll do every time you come to work! As a
 
 Food &amp; Beverage Director
 
 , you&rsquo;re not just overseeing operations of one or more dining outlets &ndash; you&rsquo;re contributing to creating memorable guest experiences that leave a lasting impression.
 
 
 
 Responsibilities
 
 
 
 Here's what you'll do during a typical day:
 
 
 <ul>
 <li>
 Ensure seamless operations: Manage daily food and beverage operations for designated outlets, ensuring top-tier quality, service, and marketing strategies that maximize profitability and customer satisfaction
 </li>
 <li>
 Enhance guest satisfaction and service excellence: Support the development and implementation of guest satisfaction strategies, monitoring trends, gathering feedback, and driving continuous improvements to elevate the guest experience
 </li>
 <li>
 Drive operational efficiency: Oversee the administrative and planning functions of the Food &amp; Beverage department, ensuring smooth daily operations while implementing cost controls for food, beverage, and labor expenses
 </li>
 <li>
 Elevate quality and service standards: Support the delivery of exceptional food and beverage quality, service, and marketing strategies to enhance guest satisfaction, drive revenue, and maximize profitability
 </li>
 <li>
 Inspire and develop the team: Supervise, coach, and mentor team members, provide professional development opportunities, and recognize achievements to build, retain, and engage a high-performing team
 </li>
 <li>
 Uphold regulatory standards: Maintain compliance with health, safety, sanitation, and alcohol awareness regulations, ensuring the highest standards of guest and team member wellbeing
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 What It Takes to Make the Stay
 
 
 
 At Hilton, Our Core Values Define What It Takes To Succeed Here And Guide The Qualities We Look For In Every Team Member
 
 
 A passion for spreading the light and warmth of
 
 Hospitality
 
 . Acting with
 
 Integrity
 
 and always doing the right thing. Inspiring others through
 
 Leadership
 
 . A belief that
 
 Teamwork
 
 drives the best outcomes. A sense of
 
 Ownership
 
 and accountability. And a focus on the
 
 Now
 
 , bringing urgency and discipline to every moment, knowing it can make a lasting impact.
 
 
 
 About Us
 
 
 
 
 Join an Award-Winning Workplace Culture
 
 
 
 At Hilton, we don&rsquo;t just deliver exceptional experiences for our guests&mdash;we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we&rsquo;ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.
 
 
 Our award-winning culture has earned us repeated recognition on the World&rsquo;s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we&rsquo;re setting new standards for the future of travel.
 
 
 Whether you&rsquo;re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career&mdash;and help us make every stay a little more magical.
 
 
 Curious about life at Hilton? Explore our Careers Blog to see why we&rsquo;re more than a great place to stay&mdash;we&rsquo;re a great place to work.
 
 
 
 About The Team
 
 
 
 
 How We&rsquo;ll Help You Thrive
 
 
 
 
 Benefits
 
 
 
 At Hilton, the hospitality we&rsquo;re known for doesn&rsquo;t end with our guests. We proudly invest in our Team Members&rsquo; wellbeing, supporting you through all of life&rsquo;s moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*:
 
 
 Incredible travel perks &ndash; Enjoy 110 nights of deeply discounted travel, with room rates as low as $40 USD/night at our world-class hotels through our Go Hilton travel program
 
 
 Paid parental leave &ndash; Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents
 
 
 Crisis concierge &ndash; In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care
 
 
 Mental health resources &ndash; Your wellbeing comes first. Through our Care for All hub, we provide resources to help our Team Members to care for themselves and their loved ones. In many countries, eligible Team Members receive free counseling and support through our Employee Assistance Program (EAP).
 
 
 <ul>
 <li>
 Benefits availability may vary depending on Team Member&rsquo;s location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.
 </li>
 </ul>
</div>

Food and Beverage Director - Waldorf Astoria Doha Lusail

Explore 4+ Concierge in Lusail this June. Find roles across top companies and apply now to boost your career.

4 concierge jobs In Lusail

Concierge

Concierge

Customer Service Officer

Food and Beverage Director - Waldorf Astoria Doha Lusail