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consumer experience lead p5

Philip Morris International

<div>
 At PMI, we&rsquo;ve chosen to do something incredible. We&rsquo;re totally transforming our business and building our future on one clear purpose &ndash; to deliver a smoke-free future.
 
 
 With huge change, comes huge opportunity. So, wherever you join us, you&rsquo;ll enjoy the freedom to dream up and deliver better, brighter solutions and the space to move your career forward in endlessly different directions.
 
 
 
 Major Accountabilities
 
 
 
 <ul>
 <li>
 Review &amp; analyze market and category research to identify local trends, consumer journey behavior, needs and preferences, and competitive landscape to define business opportunities and issues.
 </li>
 <li>
 Support the Manager of Consumer Experience Programs in developing consumer acquisition strategies and coordinate with stakeholders to ensure integration into deployment plans while adhering to trade processes and regulatory frameworks.
 </li>
 <li>
 Identify the right audiences for consumer engagement and manage communication strategies to ensure effective outreach. liaison with marketing team to develop communication based on strategy
 </li>
 <li>
 Innovate and develop new consumer programs that drive quality acquisition and conversion, leveraging creativity and market insights to design initiatives that attract and retain consumers.
 </li>
 <li>
 Take the lead on commercial initiatives advocating consumer-centric solutions grounded in market insights and trends.
 </li>
 <li>
 Monitor and evaluate the progress of programs, projects, and initiatives against KPIs and goals, recommending corrective actions as needed.
 </li>
 <li>
 Collaborate with cross-functional teams and channel owners to ensure relevancy and content that improves performance.
 </li>
 <li>
 Identify the right audiences for consumer engagement and manage communication strategies to ensure effective outreach.
 </li>
 <li>
 Liason with marketing team to develop communication based on strategy
 
 
 </li>
 </ul>
 
 Work Experience
 
 
 
 <ul>
 <li>
 3+ years of relevant experience in Brand management, project management, consumer experience or consumer programs.
 </li>
 <li>
 Proven ability to manage and optimize consumer journeys and drive program outcomes.
 </li>
 <li>
 Strong cross-functional collaboration skills, especially with marketing, product, and sales teams.
 </li>
 <li>
 Experience analyzing market research to identify trends, consumer behaviors, and business opportunities.
 </li>
 <li>
 Excellent analytical skills to interpret consumer data, feedback, and KPIs for actionable insights and continuous improvement.
 
 
 </li>
 </ul>
 
 EDUCATION
 
 
 
 Bachelors or Masters graduate
 
 
 
 What We Offer
 
 
 
 Our success depends on our talented employees who come to work here every single day with a sense of purpose and an appetite for progress. Join PMI and you too can:
 
 
 <ul>
 <li>
 Seize the freedom to define your future and ours. We&rsquo;ll empower you to take risks, experiment and explore.
 </li>
 <li>
 Be part of an inclusive, diverse culture, where everyone&rsquo;s contribution is respected; collaborate with some of the world&rsquo;s best people and feel like you belong.
 </li>
 <li>
 Pursue your ambitions and develop your skills with a global business &ndash; our staggering size and scale provides endless opportunities to progress.
 </li>
 <li>
 Take pride in delivering our promise to society: to deliver a smoke-free future.
 
 
 </li>
 </ul>
 
 20125
 
</div>

Consumer Experience Lead P5

<div>At PMI, we&rsquo;ve chosen to do something incredible. We&rsquo;re totally transforming our business and building our future on one clear purpose &ndash; to deliver a smoke-free future. 
With huge change, comes huge opportunity. So, wherever you join us, you&rsquo;ll enjoy the freedom to dream up and deliver better, brighter solutions and the space to move your career forward in endlessly different directions. 
MAJOR ACCOUNTABILITIES<ul><li>
Review &amp; analyze market and category research to identify local trends, consumer journey behavior, needs and preferences, and competitive landscape to define business opportunities and issues.</li><li>
Support the Manager of Consumer Experience Programs in developing consumer acquisition strategies and coordinate with stakeholders to ensure integration into deployment plans while adhering to trade processes and regulatory frameworks.</li><li>
Identify the right audiences for consumer engagement and manage communication strategies to ensure effective outreach. liaison with marketing team to develop communication based on strategy</li><li>
Innovate and develop new consumer programs that drive quality acquisition and conversion, leveraging creativity and market insights to design initiatives that attract and retain consumers.</li><li>
Take the lead on commercial initiatives advocating consumer-centric solutions grounded in market insights and trends.</li><li>
Monitor and evaluate the progress of programs, projects, and initiatives against KPIs and goals, recommending corrective actions as needed.</li><li>
Collaborate with cross-functional teams and channel owners to ensure relevancy and content that improves performance.</li><li>
Identify the right audiences for consumer engagement and manage communication strategies to ensure effective outreach.</li><li>
Liason with marketing team to develop communication based on strategy</li></ul> 
WORK EXPERIENCE<ul><li>
3+ years of relevant experience in Brand management, project management, consumer experience or consumer programs.</li><li>
Proven ability to manage and optimize consumer journeys and drive program outcomes.</li><li>
Strong cross-functional collaboration skills, especially with marketing, product, and sales teams.</li><li>
Experience analyzing market research to identify trends, consumer behaviors, and business opportunities.</li><li>
Excellent analytical skills to interpret consumer data, feedback, and KPIs for actionable insights and continuous improvement.</li></ul> 
EDUCATION
Bachelors or Masters graduate 
What we offer
Our success depends on our talented employees who come to work here every single day with a sense of purpose and an appetite for progress. Join PMI and you too can: 
<ul><li>
Seize the freedom to define your future and ours. We&rsquo;ll empower you to take risks, experiment and explore.</li><li>
Be part of an inclusive, diverse culture, where everyone&rsquo;s contribution is respected; collaborate with some of the world&rsquo;s best people and feel like you belong.</li><li>
Pursue your ambitions and develop your skills with a global business &ndash; our staggering size and scale provides endless opportunities to progress.</li><li>
Take pride in delivering our promise to society: to deliver a smoke-free future.</li></ul></div>

HugoBank

<div>
 As the Product Lead for Lending (Consumer &amp; SME), the incumbent will lead the end-to-end strategy, design, and delivery of lending products across both individual (consumer) and business (SME) segments. The role requires a blend of strategic thinking, customer insight, technical expertise, and a deep understanding of Pakistan's lending landscape covering unsecured, secured, and digital credit propositions. The Product Lead will ensure that all lending products are designed with scalability, compliance, and customer experience in mind, supporting HugoBank's goal of becoming a lending-first digital bank.
 
 
 
 Essential Duties And Responsibilities
 
 
 
 
 Product Proposition &amp; Strategy
 
 
 
 <ul>
 <li>
 Define and own clear, differentiated lending propositions across Consumer and SME segments, including personal loans, credit cards, working capital finance, term loans, earned wage access (EWA), inventory finance, and invoice financing
 </li>
 <li>
 Identify and prioritize customer pain points and unmet credit needs to design scalable, compliant lending solutions aligned with HugoBank's strategic and risk objectives
 </li>
 <li>
 Ensure lending propositions drive customer lifecycle value, responsible credit usage, and financial inclusion, while supporting sustainable portfolio growth
 
 
 </li>
 </ul>
 
 Product Development &amp; Lifecycle Management
 
 
 
 <ul>
 <li>
 Own and manage the end-to-end lending product lifecycle, from concept and business case development through design, testing, launch, and continuous optimization
 </li>
 <li>
 Partner with Technology, Risk, Credit, Finance, and Operations teams to define and implement credit policies, business rules, customer journeys, and system configurations
 </li>
 <li>
 Lead integration and automation initiatives across the Credit Decision Engine (CDE) and Lending Management System (LMS) to enable scalable, fast, and reliable credit decisioning
 
 
 </li>
 </ul>
 
 Process Optimization
 
 
 
 <ul>
 <li>
 Map and streamline end-to-end lending processes to improve efficiency, reduce turnaround time, and enhance customer experience
 </li>
 <li>
 Introduce digital credit journeys, leveraging automation and analytics to support instant or near-instant lending decisions
 </li>
 <li>
 Continuously identify bottlenecks and control gaps, implementing scalable process improvements that balance speed, risk, and regulatory compliance
 
 
 </li>
 </ul>
 
 Technical &amp; Analytical Collaboration
 
 
 
 <ul>
 <li>
 Work closely with Technology and Data teams to design credit workflows, decision models, APIs, and data points required for lending propositions
 </li>
 <li>
 Use analytics and portfolio insights to inform product enhancements and risk optimization
 
 
 </li>
 </ul>
 
 Risk, Compliance &amp; Operations
 
 
 
 <ul>
 <li>
 Ensure lending frameworks and operational processes comply with SBP and AML/CFT requirements while enabling scalable growth
 </li>
 <li>
 Work cross-functionally with Risk, Compliance, and Operations to monitor fraud and credit misuse risks in line with consumer lending policies and controls
 
 
 </li>
 </ul>
 
 Cross-Functional Leadership
 
 
 
 <ul>
 <li>
 Collaborate with Liabilities, Marketing, Technology, Risk, Data, and Analytics teams to deliver integrated lending and financing offerings across multiple customer segments, including Merchants
 </li>
 <li>
 Partner with Product teams to design and launch targeted financing solutions for Merchants and other priority segments, such as working capital, invoice factoring, and BNPL
 </li>
 <li>
 Leverage transactional and behavioral data in partnership with Analytics to generate insights and enable effective cross-sell and upsell of lending products across segments
 
 
 </li>
 </ul>
 
 Secondary Responsibilities
 
 
 
 <ul>
 <li>
 Gather market insights to identify product pain points, unmet needs, and value-added service opportunities (e.g., loyalty programs, BNPL, automated invoicing) across Merchants and other priority customer segments
 </li>
 <li>
 Conduct field visits, customer interviews, and workshops with key segments and clusters (including pharmacies, FMCG distributors, and retail hubs) to capture on-ground insights and behavioral drivers for borrowing
 </li>
 <li>
 Ensure customer insights are systematically embedded into product prioritization and roadmap decisions
 </li>
 <li>
 Continuously track global and regional lending trends, with a strong focus on digital-first propositions, to inform product evolution and competitive positioning
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Bachelor's degree in Business Administration, Economics, Finance, or related field
 </li>
 <li>
 5-7 years of experience in financial services, with hands-on ownership of Consumer and/or SME lending products
 </li>
 <li>
 Proven track record in designing, launching, and scaling lending propositions, including digital credit journeys, underwriting models, and lifecycle management
 </li>
 <li>
 Strong understanding of SBP lending regulations, AML/CFT, consumer protection guidelines, and their impact on product design and execution
 </li>
 </ul>
</div>

Products Lead - Lending

<div>As the Product Lead for Lending (Consumer &amp; SME), the incumbent will lead the end-to-end strategy, design, and delivery of lending products across both individual (consumer) and business (SME) segments. The role requires a blend of strategic thinking, customer insight, technical expertise, and a deep understanding of Pakistan&rsquo;s lending landscape covering unsecured, secured, and digital credit propositions. The Product Lead will ensure that all lending products are designed with scalability, compliance, and customer experience in mind, supporting HugoBank&rsquo;s goal of becoming a lending-first digital bank.
Essential Duties and Responsibilities
Product Proposition &amp; Strategy<ul>
<li>
Define and own clear, differentiated lending propositions across Consumer and SME segments, including personal loans, credit cards, working capital finance, term loans, earned wage access (EWA), inventory finance, and invoice financing.</li>
<li>Identify and prioritize customer pain points and unmet credit needs to design scalable, compliant lending solutions aligned with HugoBank&rsquo;s strategic and risk objectives.</li>
<li>Ensure lending propositions drive customer lifecycle value, responsible credit usage, and financial inclusion, while supporting sustainable portfolio growth.</li>
</ul>
Product Development &amp; Lifecycle Management<ul>
<li>
Own and manage the end-to-end lending product lifecycle, from concept and business case development through design, testing, launch, and continuous optimization.</li>
<li>Partner with Technology, Risk, Credit, Finance, and Operations teams to define and implement credit policies, business rules, customer journeys, and system configurations.</li>
<li>Lead integration and automation initiatives across the Credit Decision Engine (CDE) and Lending Management System (LMS) to enable scalable, fast, and reliable credit decisioning.</li>
</ul>
Process Optimization<ul>
<li>
Map and streamline end-to-end lending processes to improve efficiency, reduce turnaround time, and enhance customer experience.</li>
<li>Introduce digital credit journeys, leveraging automation and analytics to support instant or near-instant lending decisions.</li>
<li>Continuously identify bottlenecks and control gaps, implementing scalable process improvements that balance speed, risk, and regulatory compliance.</li>
</ul>
Technical &amp; Analytical Collaboration<ul>
<li>
Work closely with Technology and Data teams to design credit workflows, decision models, APIs, and data points required for lending propositions.</li>
<li>Use analytics and portfolio insights to inform product enhancements and risk optimization.</li>
</ul>
Risk, Compliance &amp; Operations<ul>
<li>
Ensure lending frameworks and operational processes comply with SBP and AML/CFT requirements while enabling scalable growth.</li>
<li>Work cross-functionally with Risk, Compliance, and Operations to monitor fraud and credit misuse risks in line with consumer lending policies and controls.</li>
</ul>
Cross-Functional Leadership<ul>
<li>
Collaborate with Liabilities, Marketing, Technology, Risk, Data, and Analytics teams to deliver integrated lending and financing offerings across multiple customer segments, including Merchants.</li>
<li>Partner with Product teams to design and launch targeted financing solutions for Merchants and other priority segments, such as working capital, invoice factoring, and BNPL.</li>
<li>Leverage transactional and behavioral data in partnership with Analytics to generate insights and enable effective cross-sell and upsell of lending products across segments.</li>
</ul>
Secondary Responsibilities<ul>
<li>
Gather market insights to identify product pain points, unmet needs, and value-added service opportunities (e.g., loyalty programs, BNPL, automated invoicing) across Merchants and other priority customer segments.</li>
<li>Conduct field visits, customer interviews, and workshops with key segments and clusters (including pharmacies, FMCG distributors, and retail hubs) to capture on-ground insights and behavioral drivers for borrowing.</li>
<li>Ensure customer insights are systematically embedded into product prioritization and roadmap decisions.</li>
<li>Continuously track global and regional lending trends, with a strong focus on digital-first propositions, to inform product evolution and competitive positioning.</li>
</ul>
Requirements<ul><li>
Bachelor&rsquo;s degree in Business Administration, Economics, Finance, or related field.</li></ul><ul>
<li>5-7 years of experience in financial services, with hands-on ownership of Consumer and/or SME lending products.</li>
<li>Proven track record in designing, launching, and scaling lending propositions, including digital credit journeys, underwriting models, and lifecycle management.</li>
<li>Strong understanding of SBP lending regulations, AML/CFT, consumer protection guidelines, and their impact on product design and execution.</li></ul></div>

Max&Shawn

Job Type: Full‑Time (In‑House) Shift: Night Shift Location: North Nazimabad Block A, KarachiAbout the RoleWe are looking for a proactive and results‑driven Lead Generator to support our business growth by generating both B2B (business‑to‑business) and B2C (business‑to‑consumer) leads. You will be responsible for researching and identifying potential clients, performing outreach, nurturing prospects, and supporting our sales team in converting leads into customers. This is an in‑house role based in Karachi and requires working the night shift to align with our U.S. market hours.Key ResponsibilitiesLead Research &amp; Identification<ul><li>Research and identify potential U.S.‑based businesses (B2B) and individual customers (B2C) who are potential buyers of our products/services.</li><li>Build and maintain lists of potential clients with accurate information.</li></ul>Multi‑Channel Outreach<ul><li>Reach out to prospects using professional communication channels including:</li><li>Emails</li><li>LinkedIn</li><li>Cold calling</li><li>Social media messaging</li><li>Personalize outreach to match the target audience (business or consumer).</li></ul>Lead Qualification &amp; Nurturing<ul><li>Qualify incoming and generated leads based on our criteria (interest, need, budget, timeline, fit).</li><li>Follow up and nurture prospects until they are ready for a sales call or demo.</li></ul>Database &amp; CRM Management<ul><li>Enter and update lead information accurately in CRM systems.</li><li>Track interactions and update prospect status regularly.</li></ul>Appointment Scheduling<ul><li>Set up appointments, sales calls, and product demos for the sales team with qualified leads.</li></ul>Reporting &amp; Collaboration<ul><li>Provide daily/weekly reports on lead generation activities, progress, and pipeline status.</li><li>Work with marketing and sales teams to improve outreach strategies and lead quality.</li></ul>Market Awareness<ul><li>Stay informed about trends and changes in the U.S. market that may affect lead generation performance.</li></ul>Requirements<ul><li>1&ndash;3 years of experience in B2B and/or B2C lead generation, sales, telemarketing, or business development.</li><li>Strong English communication (written and verbal) skills.</li><li>Experience with CRM systems, WhatsApp/Email outreach, and LinkedIn.</li><li>Comfortable working night shift (to match U.S. business hours).</li><li>Strong research, persuasion, and organizational skills.</li><li>Target‑driven, self‑motivated, and persistent in follow‑ups.</li><li>Preferably a Bachelor&rsquo;s degree in Marketing, Business, or related field.</li></ul>What We Offer<ul><li>Competitive salary</li><li>In‑house team environment</li><li>Opportunity to work with international clients</li><li>Performance‑based incentives</li></ul>Job Type: Full-timeWork Location: In person

Lead Generator (B2B + B2C)

Team Zeta (Hiring Agency)

Job Title: Assistant Brand Manager (Female) - Onsite Industry: 1-2 Years of Experience in Personal Care / Cosmetics Location: Tariq Road, Karachi Job Type: Full-TimeJob Overview We are looking for an experienced and creative Brand Manager (Female) from the personal care or cosmetics industry to lead brand strategy, positioning, and execution. The ideal candidate will be responsible for building strong brand equity, managing campaigns, and driving growth across digital and traditional channels.Key Responsibilities Develop and execute brand strategies aligned with business objectives Manage end-to-end brand campaigns (ATL, BTL &amp; Digital) Lead product launches, rebranding, and go-to-market strategies Coordinate with creative, digital, PR, and media agencies Ensure consistent brand communication across all touchpoints Analyze market trends, consumer insights, and competitor activity Manage brand budgets, timelines, and campaign performance Oversee influencer marketing, PR activities, and collaborations Work closely with sales, trade marketing, and e-commerce teamsRequired Skills &amp; Qualifications Bachelor&rsquo;s/Master&rsquo;s degree in Marketing, Business, or related field 3&ndash;6 years of experience as a Brand Manager in personal care or cosmetics Strong understanding of beauty, skincare, and consumer trends Experience in digital marketing, influencer campaigns &amp; product positioning Excellent communication, presentation, and leadership skills Strong analytical and strategic thinking abilitiesPreferred Candidate Profile Background in FMCG / Beauty / Personal Care brands Hands-on experience with new product development and launches Creative mindset with strong commercial understandingJob Type: Full-timePay: Rs150,000.00 - Rs180,000.00 per monthApplication Question(s):<ul><li>What is your current Salary (Please write Gross Salary and Benefits)</li></ul>Work Location: In person

Assistant Brand Manager (Female) - Onsite

HRCONSOL

HRCONSOL is Hiring for a Leading FMCG / Food ClientPosition: Head of Sales &ndash; Edible Oil DivisionLocation: KarachiJob Summary: We are seeking a dynamic and results-driven Head of Sales &ndash; Edible Oil Division to lead the consumer business for a leading FMCG organization. The role will be responsible for driving sustainable growth, strengthening brand presence, and delivering sales excellence across GT, IMT, and LMT channels while ensuring strong ROI and an efficient distribution network.Key Responsibilities:<ul><li>Lead and manage the overall consumer sales business with full P&amp;L ownership.</li><li>Develop and execute robust sales strategies to achieve targets for sales volume, value, numeric distribution, and ROI.</li><li>Build, strengthen, and grow brands across General Trade (GT), Independent Modern Trade (IMT), and Local Modern Trade (LMT).</li><li>Plan and execute trade marketing and BTL initiatives to enhance brand visibility and market penetration.</li><li>Ensure effective merchandising, planogram compliance, and product availability across all channels.</li><li>Maintain, expand, and professionalize the distribution network, onboarding strong channel partners where required.</li><li>Lead, coach, and develop the sales team to drive high performance and long-term capability building.</li><li>Monitor, analyze, and optimize sales performance to improve efficiency and deliver business results.</li></ul>Requirements:<ul><li>Proven sales leadership experience within the edible oil industry (mandatory).</li><li>Strong hands-on exposure to GT, IMT, and LMT channels.</li><li>Excellent people leadership, stakeholder management, and team development skills.</li><li>Strong analytical mindset with strategic planning and execution capabilities.</li></ul>Compensation &amp; Benefits:<ul><li>Salary: PKR 700,000 &ndash; 800,000</li><li>Company-maintained car with fuel</li><li>Gratuity</li><li>Leave encashment (15 days)</li><li>2 performance bonuses</li><li>Hospitalization Insurance</li></ul>Apply at: jobs@hrconsol.com Subject Line: Head of Sales &ndash; Edible Oil DivisionHRCONSOL &ndash; Redefining HR SolutionsJob Type: Full-timePay: Rs700,000.00 - Rs800,000.00 per monthWork Location: In person

Head of Sales – Edible Oil Division

Explore 2625+ Consumer experience lead p5 in Charge Female Jobs In Charge Female Jobs In Karachi this January. Find roles across top companies and apply now to boost your career.

2625 consumer experience lead p5 jobs IN Charge Female Jobs In Charge Female Jobs In Karachi

Consumer Experience Lead P5

Consumer Experience Lead P5

Products Lead - Lending

Products Lead - Lending

Lead Generator (B2B + B2C)

Assistant Brand Manager (Female) - Onsite

Head of Sales – Edible Oil Division