sales representative

sales coordinator

account manager

sales associate

telesales executive

contact center representative

fäm Properties Dubai

<div>
 
 We are seeking a dedicated Call Centre Representative to join our team and contribute to our mission of providing exceptional service to our clients. The ideal candidate will have a passion for customer service, excellent communication skills, and the ability to thrive in a fast-paced environment.
 
 
 
 
 
 
 Responsibilities:
 
 
 <ul>
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 Answering incoming calls and responding to customer inquiries related to real estate sales, rentals, and property management.
 </li>
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 Providing accurate information to clients regarding properties, amenities, pricing, and available services.
 </li>
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 Assisting clients with scheduling property viewings and coordinating with our team of real estate agents.
 </li>
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 Responding to customer complaints and resolving issues in a timely and professional manner.
 </li>
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 Maintaining customer records and updating them with relevant information accurately.
 </li>
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 Following up with customers to ensure that their needs have been met and their concerns have been addressed satisfactorily.
 </li>
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 Achieving monthly sales targets by promoting properties and our services to potential customers.
 </li>
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 Maintaining a positive and professional attitude while interacting with customers and colleagues.
 </li>
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 Staying up-to-date with real estate industry trends, market conditions, and developments.
 </li>
 </ul>
 
 
 
 
 
 Requirements:
 
 
 <ul>
 <li>
 Minimum of 2 years of experience in a call center or customer service role, preferably in the real estate industry.
 </li>
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 Excellent communication skills, both verbal and written, with a customer-centric approach.
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 Ability to multitask, prioritize, and manage time effectively in a dynamic environment.
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 Strong problem-solving skills with the ability to think critically and provide solutions proactively.
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 Proficiency in Microsoft Office applications and familiarity with customer relationship management (CRM) software.
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 Attention to detail and accuracy in data entry and record-keeping.
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 Ability to work independently and as part of a team, demonstrating flexibility and adaptability.
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 Willingness to work in shifts and on weekends as required.
 </li>
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 Knowledge of the real estate industry in Dubai is a plus.
 </li>
 </ul>
 
 
 
 
 
 Join Our Team:
 
 If you are passionate about delivering exceptional customer service and thrive in a dynamic environment, we want to hear from you! Apply now to join our team as a Call Centre Representative at f&auml;m Properties and be part of Dubai's premier real estate agency.
 
 
 
</div>

Call Center Representative

Padra Medical center

Job Title: Call Center Agent (Arabic / English / Urdu)Company: Padra Medical CenterJob Summary: Padra Medical Center is seeking a professional, patient-focused Call Center Agent who is fluent in Arabic, English, and Urdu. The ideal candidate will be responsible for managing patient inquiries, scheduling appointments, and providing accurate information about medical services while ensuring an excellent patient experience at all times.Key Responsibilities<ul><li>Handle inbound and outbound calls related to appointments, treatments, and general inquiries.</li><li>Schedule, confirm, reschedule, and cancel patient appointments efficiently.</li><li>Provide accurate information regarding doctors, departments, and medical services.</li><li>Follow up with patients for appointment reminders and feedback.</li><li>Coordinate with doctors and clinic staff concerning patient schedules.</li><li>Maintain and update patient records in the CRM / HIS system.</li><li>Address patient concerns professionally and escalate issues when necessary.</li><li>Ensure strict confidentiality of patient information at all times.</li></ul>Requirements<ul><li>Fluency in Arabic, English, and Urdu (Mandatory).</li><li>Minimum 1&ndash;2 years of call center experience, preferably within the healthcare sector.</li><li>Strong communication and interpersonal skills.</li><li>Ability to handle patients with empathy and professionalism.</li><li>Basic computer knowledge and familiarity with CRM/HIS systems is an advantage.</li></ul>Job Type: Full-time

Call Centre Agent

MERED

Job SummaryThe Call Center Agent serves as the first point of contact for potential clients, ensuring timely, courteous, and professional communication that contributes to lead conversion and enhances the client experience.Key Responsibilities&middot; Answer incoming calls and respond to customer inquiries in a timely and professional manner.&middot; Qualify leads and route them to the appropriate sales executives.&middot; Maintain accurate records of client interactions in the CRM system.&middot; Conduct follow-ups to ensure client satisfaction and continued engagement.&middot; Provide detailed project information and address client concerns confidently.&middot; Collaborate closely with the sales and marketing teams to align messaging and client approach.&middot; Stay informed about project updates, pricing, and availability.Preferred Qualifications&middot; Experience in real estate or luxury property sector.&middot; Familiarity with UAE real estate landscape and client expectations.&middot; Previous training in sales or lead conversion techniques.Skills and Competencies&middot; Clear and confident verbal communication.&middot; Strong command of English; Arabic or additional languages are a plus.&middot; Strong listening and problem-solving skills.&middot; Ability to multitask and manage time effectively.&middot; Team player with a positive, proactive attitude.&middot; Tech-savvy and quick to adapt to new software and tools.Job Type: Full-time

Call Center Agent

WeSource Marketing Services FZ LLC

Position: Call Center Agent Location: Dubai Industry: Automotive Salary: AED 5,000 per month Working Hours: 9 hours per day, 6 days per weekJob Requirements:<ul><li>Must have a valid own visa</li><li>Previous call center experience required (sales and/or automotive industry experience preferred)</li><li>Fluent in English and Arabic</li><li>Flexible with working hours</li></ul>If you meet the above criteria and are interested in joining a dynamic automotive team, we encourage you to apply.Job Type: Full-timePay: AED5,000.00 per monthApplication Question(s):<ul><li>What is your current visa status? (Own Visa, Employment Visa, Cancelled Visa, Family Sponsorship, Tourist Visa, etc..)</li></ul>

Lindas Motors

We are looking for call center representatives to manage our online leads inquiries and handle appointments on a daily basis.Responsibilities<ul><li>Answer, screen and forward incoming phone calls</li><li>Log in online leads and handle appointments in professional manner</li><li>Provide basic and accurate information</li><li>Receive, sort and distribute daily mail/deliveries</li><li>Update calendars and schedule meetings</li><li>Handle customer complaints, provide appropriate solutions and alternatives within the time limits, follow up to ensure resolution</li><li>Keep records of customer interactions, process customer accounts and file documents</li><li>Follow communication procedures, guidelines and policies</li><li>Take the extra mile to engage customers</li></ul>Qualifications<ul><li>1 years experience in automotive industry</li><li>Fluent English speaker and writer</li><li>Multitasking and time-management skills, with the ability to prioritize tasks</li><li>Communication skills</li><li>Advanced level of Excel experience</li><li>CRM experience is preferred</li><li>Experience in selling and buying cars is an advantage</li><li>Excellent organizational skills</li><li>Target achiever</li><li>Professional attitude and appearance</li><li>Solid written and verbal communication skills</li><li>Ability to be resourceful and proactive when issues arise</li><li>Customer service attitude</li><li>High school degree; additional certification in Office Management is a plus</li></ul>Please note that we will only consider your CV if you meet the above requirements.Job Type: Full-timePay: From AED3,000.00 per monthApplication Question(s):<ul><li>What is your level of proficiency in English?</li><li>Can you identify customers&rsquo; needs, clarify information, research every issue and provide solutions and/or alternatives?</li><li>Do you have any experience in used car business?</li><li>Are you familiar with CRM systems?</li><li>Have you thoroughly and accurately addressed the questions above?</li></ul>Experience:<ul><li>Client Follow-Up: 1 year (Required)</li><li>Fluency Call Center: 1 year (Required)</li></ul>

GluCare

<div>Job Summary:
GluCare Integrated Diabetes Center is seeking a dedicated and customer-focused Customer Service Excellence Representative passionate about delivering excellent patient care and thriving in a dynamic healthcare setting, to join our team. The ideal candidate will serve as the first point of contact for patients, providing exceptional service through phone, email, and other communication channels. This role requires strong interpersonal skills, a patient-centered approach, and the ability to handle inquiries efficiently in a fast-paced healthcare environment.<h3 class="jobSectionHeader">
Key Responsibilities</h3><h3 class="jobSectionHeader">
Patient Communication</h3><ul>
<li>Respond promptly and professionally to patient inquiries via phone, email, and other communication channels.</li>
<li>Provide accurate information about clinic services, appointment availability, care protocols, and treatment options.</li>
<li>Educate patients on clinic programs, available packages, and doctor specializations to enhance their understanding of care options.</li>
</ul><h3 class="jobSectionHeader">Appointment Coordination</h3><ul>
<li>Schedule, reschedule, and confirm patient appointments in coordination with clinic operations.</li>
<li>Proactively manage cancellations and follow-ups to optimize clinic schedules and minimize no-shows.</li>
<li>Ensure efficient time slot allocation based on patient needs and doctor availability.</li>
</ul><h3 class="jobSectionHeader">
Problem Resolution</h3><ul>
<li>Address and resolve patient concerns and complaints professionally and efficiently.</li>
<li>Escalate complex issues to the appropriate department or management as needed.</li>
<li>Ensure all interactions are logged and tracked in the clinic's CRM system for follow-up and reporting.</li>
</ul><h3 class="jobSectionHeader">
Technical &amp; CRM Competency</h3><ul>
<li>Utilize the clinic&rsquo;s CRM software efficiently to manage patient records, track leads, and optimize appointment scheduling.</li>
<li>Maintain accurate and up-to-date patient records within the system, ensuring easy access to information.</li>
<li>Demonstrate technical proficiency with digital tools and software used for appointment booking, patient tracking, and follow-ups.</li>
</ul>
Administrative Support<ul>
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Maintain up-to-date records in the patient management system, ensuring accuracy and completeness.</li>
<li>Assist in generating and distributing patient-related communications, including appointment reminders, follow-up notices, and service updates.</li>
</ul><h3 class="jobSectionHeader">Key Performance Metrics</h3><ul>
<li>Patient Satisfaction &amp; Retention &ndash; Ensuring high levels of service that encourage repeat visits.</li>
<li>CRM &amp; Data Accuracy &ndash; Maintaining clean, organized, and up-to-date records in the patient database.</li>
</ul>
Requirements<ul>
<li>
Proven experience (2-3years) in a patient coordination, sales, or customer service role within a healthcare or wellness setting.</li>
<li>Strong knowledge of CRM systems and appointment booking platforms.</li>
<li>Excellent communication and interpersonal skills, with the ability to build relationships with patients.</li>
<li>Knowledge of healthcare programs, insurance policies, and treatment plans is preferred.</li>
</ul>
Qualifications:<ul>
<li>
Native-level proficiency in English, (Arabic is a plus)</li>
<li>Bachelor&rsquo;s degree</li>
<li>Prior experience in customer service, preferably in a healthcare or call center environment</li>
<li>Knowledge of healthcare processes and patient care is an advantage</li></ul></div>

Customer Service Excellence Representative

Styli

<div>
 
 
 Job Title:
 
 Customer Service Representative
 
 
 
 Concept:
 
 STYLI
 
 
 
 Reporting To:
 
 Customer Service Manager
 
 
 
 
 
 
 Introduction:
 
 
 
 STYLI is an e-commerce brand founded in 2019 by Landmark Group, emerging as one of the largest fashion and beauty platforms in the GCC and India. With a strong focus on trendy, affordable fashion and beauty products, STYLI brings over 40,000 styles to men, women, kids, and beauty enthusiasts, offering them the latest global trends delivered directly to their doorsteps.
 
 
 
 
 
 Our vision is to be the most aspirational value fast fashion and lifestyle destination, delivering seamless service excellence. We aim to create personalized experiences, engaging customers across all touchpoints, and continually expanding our curated selection to meet their evolving need states. STYLI has quickly become a dominant force in the e-commerce fashion space across the GCC - Saudi Arabia, UAE, Bahrain, and Kuwait and in India.
 
 
 
 
 
 
 Job Description:
 
 
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 Delivering exceptional customer experience
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 Handle customer interactions via call, email or chat effectively with ownership and empathy
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 Provide accurate order, product, and delivery information.
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 Follow Styli&rsquo;s quality standards (tone, process, empathy)
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 Document all interactions accurately in CRM systems
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 Own and drive key CS metrics across channels - CSAT, Quality Assurance Score (QA), Average Handling Time (AHT), First response time (FRT), and First contact resolution (FCR)
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 </ul>
 
 
 
 
 
 Qualification &amp; Experience:
 
 
 <ul>
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 Bachelor&rsquo;s degree preferred (not mandatory)
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 1&ndash;2 years of experience in Customer Service / E-commerce / Contact Center
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 Fluent in English and Arabic (written &amp; spoken)
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 Knowledge of CRM tools or helpdesk software preferred
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 Willingness to work rotational shifts including weekends or holidays
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 Communication &ndash; Clear, confident, and customer-focused
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 Empathy &ndash; Understands and relates to customer emotions
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 Problem Solving &ndash; Provides logical, fast, and effective solutions
 </li>
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 Teamwork &ndash; Works collaboratively to achieve common goals
 </li>
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 Adaptability &ndash; Handles changing workloads and priorities
 </li>
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 Attention to Detail &ndash; Ensures accuracy in data and communication
 </li>
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 Time Management &ndash; Handles multiple queries efficiently
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 </ul>
 
 
 
 
 
 At Styli, we are committed to fostering an inclusive and diverse workplace where every employee feels valued, respected, and empowered. As an equal opportunities&rsquo; employer, we celebrate the unique backgrounds, perspectives, and talents of our team members. We believe that a diverseworkforce drives innovation and enhances our ability to serve our customers effectively. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other legally protected status. We are dedicated to creating an environment where everyone has the opportunity to thrive and succeed.
 
 
</div>

Customer Service Representative

Explore 977+ Contact center representative in Dubai this February. Find roles across top companies and apply now to boost your career.

977 contact center representative jobs In Dubai

Call Center Representative

Call Centre Agent

Call Center Agent

Call Center Agent

Call Center Agent

Customer Service Excellence Representative

Customer Service Representative