arabic support - work from home

costumer service representative- french Jobs in Alexandria Egypt

costumer service representative- french

customer service representative Jobs in Alexandria Egypt

customer service representative

customer success specialist Jobs in Alexandria Egypt

customer success specialist

french b2b - sr. account manager Jobs in Alexandria Egypt

french b2b - sr. account manager

costumer service representative french

Sutherland

<div></div><div><div><div><div><div><div><b>Contract Type:</b></div></div>
</div><div><div><div>Brick and Mortar</div></div>
</div></div></div><div><div><div><div><div><b>Location:</b></div></div>
</div><div><div><div>Alexandria - Alexandria Governorate
</div></div></div></div></div><div><div><div><div><div><b>Date Published:</b></div></div>
</div><div><div><div>03-16-2026</div></div>
</div></div></div><div><div><div><div><div><b>Job ID:</b></div></div>
</div><div><div><div>REF39839U</div></div>
</div></div></div><div></div><div><div><div><p>Company Description:</p><br>
<p></p><p><b>Sutherland</b> is a global leader specializing in <b>AI</b>, <b>automation</b>, <b>cloud engineering</b>, and <b>advanced analytics</b> to drive <b>digital transformation</b> and provide scalable business solutions for top-tier brands worldwide.</p>
<p>With a strong emphasis on <b>digital engineering services</b>, we deliver <b>innovative technologies</b> and <b>business process excellence</b>, creating unique value propositions for our clients. Our commitment to innovation is demonstrated by our impressive portfolio of <b>363 independent inventions</b>, including <b>250 AI-based solutions</b> with <b>patents</b> in key technologies that continuously enhance business operations and transform user experiences.</p>
<p>Sutherland&rsquo;s cutting-edge solutions are delivered through a seamless <b>&quot;as-a-service&quot; model</b>, enabling rapid innovation and supporting sustainable business growth.</p>
</div><div><p>Job Description:</p><br>
<p></p><p>This is a full-time on-site role located in <b>Alexandria</b> for a <b>Customer Service Specialist</b>. In this role, the Customer Service Specialist will be responsible for delivering <b>exceptional customer support</b>, addressing inquiries, resolving issues, and maintaining high levels of <b>customer satisfaction</b>.</p>
<p>Your <b>day-to-day responsibilities</b> will include:</p>
   <ul><li>Handling customer interactions with <b>efficiency</b> and <b>empathy</b>.</li>
  <li>️ Providing <b>tailored solutions</b> to meet customer needs.</li>
   <li>Ensuring a <b>positive customer experience</b> through <b>effective communication</b> and <b>professional phone etiquette</b>.</li><br>
</ul>
<p></p><p>If you are passionate about delivering outstanding service and enjoy problem-solving in a fast-paced environment, we want you on our team!</p>
</div><div><p>Qualifications:</p><br>
  <p> </p><p><b>We&rsquo;re Hiring Talented People!</b>   
<br>
<b>Fresh Grads &amp; Dropouts</b> are welcome to apply!   </p>
   <p><b>What we&rsquo;re looking for:</b>
</p><p>✅ <b>Fluency in English</b> is a MUST! (B2/C1 level)     <br>
✅ Strong skills in <b>Customer Service</b> &amp; <b>Customer Support</b>   
<br>
✅ Proven ability to <b>enhance Customer Satisfaction</b> &amp; <b>Customer Experience</b>   
<br>
✅ <b>Problem-solving</b>, <b>active listening</b>, &amp; <b>attention to detail</b>     
<br>
✅ Experience in a <b>customer-facing role</b> and familiarity with <b>CRM tools</b> is a plus!   ️<br>
✅ <b>Flexibility</b> with <b>night &amp; overnight shifts</b> is essential   <br>
✅ Proficiency in <b>professional phone etiquette</b> &amp; <b>communication techniques</b> is a plus     </p>
   <p>If you&rsquo;re passionate about making a difference and love helping customers, we want YOU!   </p>
</div><div><p>Additional Information:</p>
<p>Additional information</p>
<p>All your information will be kept confidential according to EEO guidelines.</p></div></div></div></div><p></p>

Costumer Service Representative- French

Concentrix

<p></p><div><p>Job Title:
</p>French B2B - Sr. Account Manager
<p></p><p>Job Description
</p>The Senior Account Manager is responsible for overseeing the management of complex client accounts and developing processes to ensure favorable relationships with clients, meeting their operational needs. Responsible for managing the client&rsquo;s customers end-to-end, by renewing, expanding, and converting the service relationships our clients have with their existing customer base. The Senior Account Manager calls upon existing client customers to assess areas of opportunity, renew current service contracts, and convert customers to different services when applicable.
<ul><li>Ensure that client's customers are satisfied with our client's services and resolve escalated issues
</li><li>Achieve revenue-based quotas based on successful management of client accounts and supporting processes to meet operational needs and growth goals
</li><li>Evaluate our client's customer needs and propose potential solutions
</li><li>Be a single contact for our client's customer
</li><li>Use data to fix customer concerns/roadblocks prohibiting satisfaction
</li><li>Manage external competitive pressures and handle objections
</li><li>Work with multiple partners, building relationships with decision-makers at all levels
</li><li>Manage sales territory and achieving monthly quotas
</li><li>Negotiate in tough situations
</li><li>Identify risk and barriers to success; develop contingency plans
</li><li>Identify opportunities for additional product or service sales
</li><li>Use data to help influence buying/renewal process
</li><li>Work with a team and report directly to a Sales Manager
</li></ul><p></p><p>Location:
</p>EGY Alexandria - 5th Floor, Matajer Tower 2, 51 - 61 Fawzi Moaz Street, Smouha, Sidi Gaber
<p></p><p>Language Requirements:
</p>French (Required)
<p></p><p>Time Type:
</p>Full time
<p><b>If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the </b><b>Job Applicant Privacy Notice for California Residents</b></p></div><p></p>

French B2B - Sr. Account Manager

Easygenerator

<div>
 <strong>
  About Easygenerator
  <br/>
  <br/>
 </strong>
 Easygenerator is a fast-growing EdTech scale-up transforming how teams share knowledge. We build award-winning e-learning software used by global enterprises, and we&rsquo;re just getting started. We&rsquo;re an AI-first company, using cutting-edge tools both in our products and internal workflows. You&rsquo;ll gain hands-on AI experience and develop a future-proof skillset while contributing to a fast-moving, high-impact product.
 <br/>
 <br/>
 <strong>
  What You&rsquo;ll Do
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Own and manage multilingual SEM campaigns across Google Ads and Microsoft Bing, ensuring performance across key global markets.
  </li>
  <li>
   Plan, execute, and optimize LinkedIn Ads campaigns to drive demand generation among our target ICPs.
  </li>
  <li>
   Manage and optimize paid media budgets exceeding &euro;500K annually, ensuring strong ROI and efficient spend across channels.
  </li>
  <li>
   Drive conversion rate optimization (CRO) initiatives by running A/B tests on landing pages and website flows to improve conversion from paid traffic to pipeline.
  </li>
  <li>
   Build reporting frameworks that connect paid media performance to pipeline and revenue, moving beyond vanity metrics like impressions and clicks.
  </li>
  <li>
   Collaborate closely with BDRs, Sales, and Product Marketing to align paid campaigns with ICP targeting, messaging, and revenue goals.
  </li>
  <li>
   Conduct keyword research, competitive analysis, and audience segmentation to continuously improve campaign performance across markets.
  </li>
  <li>
   Monitor and optimize campaigns using data-driven insights, ensuring continuous improvement in lead quality and conversion rates.
  </li>
  <li>
   Leverage automation and AI tools to improve campaign efficiency, reporting workflows, and performance insights.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What You&rsquo;ll Bring
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   5+ years of hands-on experience in paid media management, with deep expertise in Google Ads and LinkedIn Ads.
  </li>
  <li>
   Proven experience managing large paid media budgets (&euro;500K+) with a strong focus on efficiency and measurable ROI.
  </li>
  <li>
   Experience running multilingual B2B campaigns across multiple markets (SaaS or tech environments preferred).
  </li>
  <li>
   A demand generation mindset, focused on driving pipeline and revenue rather than just traffic.
  </li>
  <li>
   Strong analytical and data skills, with the ability to build dashboards, interpret attribution models, and derive actionable insights.
  </li>
  <li>
   Solid understanding of ICP targeting, buyer journeys, and B2B marketing funnels, enabling meaningful collaboration with Sales and Product Marketing teams.
  </li>
  <li>
   Hands-on experience with conversion rate optimization and A/B testing for landing pages and website flows.
  </li>
  <li>
   Advanced knowledge of tracking, Google Tag Manager, and attribution frameworks.
  </li>
  <li>
   Experience working in a SaaS, tech, or scale-up environment is strongly preferred.
  </li>
  <li>
   Familiarity with AI-driven tools and automation platforms to enhance marketing performance.
  </li>
  <li>
   Excellent English communication skills, both written and spoken.
  </li>
  <li>
   Fluency in German, French, or Spanish is a plus.
  </li>
  <li>
   Experience collaborating with BDRs or Sales teams in pipeline-focused or account-based marketing environments is an advantage.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Tools You&rsquo;ll Work With
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Paid channels: Google Ads, Microsoft Bing, LinkedIn Campaign Manager
  </li>
  <li>
   CRM &amp; analytics: Salesforce, Google Analytics, PowerBI / Tableau
  </li>
  <li>
   Attribution &amp; revenue intelligence: DreamData, HockeyStack, or similar
  </li>
  <li>
   CRO &amp; session analytics: Mouseflow, Hotjar, or similar
  </li>
  <li>
   Keyword research &amp; competitive intelligence: SEMrush / Ahrefs
  </li>
  <li>
   Familiarity with LLM optimization (AI Overviews, ChatGPT, Perplexity) is an advantage.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Ready to Join Us?
  <br/>
  <br/>
 </strong>
 If you're excited about driving pipeline and revenue through paid media in a fast-growing SaaS company, we&rsquo;d love to hear from you.
 <br/>
 <br/>
 <strong>
  Apply now and help scale Easygenerator&rsquo;s next phase of growth!
  <br/>
  <br/>
 </strong>
</div>


Paid Media Specialist (SEM & LinkedIn Ads)

<div>
 <p>
  <strong>
   About the Role
  </strong>
 </p>
 <p>
  We are looking for a proactive and customer-focused
  <strong>
   Customer Support Specialist
  </strong>
  to join our regional support team. In this role, you will provide professional assistance to business partners and distributors across multiple markets, ensuring inquiries are handled efficiently and accurately.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Key Responsibilities.
  </strong>
 </p>
 <ul>
  <li>
   Provide first-line support to business clients via email, chat, or phone
  </li>
  <li>
   Manage and resolve B2B inquiries related to orders, accounts, and system usage
  </li>
  <li>
   Collaborate with internal teams to ensure timely and accurate responses
  </li>
  <li>
   Document all customer interactions and feedback within the system
  </li>
  <li>
   Handle escalations professionally and ensure service-level targets are met
  </li>
  <li>
   Support process improvements and contribute to continuous service enhancement
  </li>
  <li>
   Participate in digital transformation initiatives and adoption of new tools
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Requirements
  </strong>
 </p>
 <ul>
  <li>
   Minimum 1&ndash;2 years of experience i
   <strong>
    n customer service, helpdesk, or shared service suppo
   </strong>
   rt (B2B experience preferred).
  </li>
  <li>
   <strong>
    Proficient in English and Arabic (both written and verbal
   </strong>
  </li>
  <li>
   Strong communication and problem-solving skills
  </li>
  <li>
   Comfortable working in a fast-paced, multicultural environment.
  </li>
  <li>
   Willing to work on
   <strong>
    a 9 months contract bas
   </strong>
   is.
  </li>
 </ul>
</div>


ARABIC SUPPORT - Work From Home

<div></div><div><div><div><div><div><div><b>Contract Type:</b></div></div>
</div><div><div><div>Brick and Mortar</div></div>
</div></div></div><div><div><div><div><div><b>Location:</b></div></div>
</div><div><div><div>Alexandria - Alexandria Governorate
</div></div></div></div></div><div><div><div><div><div><b>Date Published:</b></div></div>
</div><div><div><div>03-10-2026</div></div>
</div></div></div><div><div><div><div><div><b>Job ID:</b></div></div>
</div><div><div><div>REF40734Z</div></div>
</div></div></div><div></div><div><div><div><p>Company Description:</p>
<p><b>Sutherland</b> is a global leader specializing in <b>AI</b>, <b>automation</b>, <b>cloud engineering</b>, and <b>advanced analytics</b> to drive <b>digital transformation</b> and provide scalable business solutions for top-tier brands worldwide.</p>
<p>With a strong emphasis on <b>digital engineering services</b>, we deliver <b>innovative technologies</b> and <b>business process excellence</b>, creating unique value propositions for our clients. Our commitment to innovation is demonstrated by our impressive portfolio of <b>363 independent inventions</b>, including <b>250 AI-based solutions</b> with <b>patents</b> in key technologies that continuously enhance business operations and transform user experiences.</p>
<p>Sutherland&rsquo;s cutting-edge solutions are delivered through a seamless <b>&quot;as-a-service&quot; model</b>, enabling rapid innovation and supporting sustainable business growth.</p>
</div><div><p>Job Description:</p>
<p>This is a full-time on-site role located in <b>Alexandria</b> for a <b>Customer Service Specialist</b>. In this role, the Customer Service Specialist will be responsible for delivering <b>exceptional customer support</b>, addressing inquiries, resolving issues, and maintaining high levels of <b>customer satisfaction</b>.</p>
<p>Your <b>day-to-day responsibilities</b> will include:</p>
   <ul><li>Handling customer interactions with <b>efficiency</b> and <b>empathy</b>.</li>
  <li>️ Providing <b>tailored solutions</b> to meet customer needs.</li>
   <li>Ensuring a <b>positive customer experience</b> through <b>effective communication</b> and <b>professional phone etiquette</b>.</li>
</ul><p>If you are passionate about delivering outstanding service and enjoy problem-solving in a fast-paced environment, we want you on our team!</p>
</div><div><p>Qualifications:</p>
   <p><b>We&rsquo;re Hiring Talented People!</b>   
<br>
<b>Fresh Grads &amp; Dropouts</b> are welcome to apply!   </p>
   <p><b>What we&rsquo;re looking for:</b>
</p><p>✅ <b>Fluency in English</b> is a MUST! (B2/C1 level)     <br>
✅ Strong skills in <b>Customer Service</b> &amp; <b>Customer Support</b>   
<br>
✅ Proven ability to <b>enhance Customer Satisfaction</b> &amp; <b>Customer Experience</b>   
<br>
✅ <b>Problem-solving</b>, <b>active listening</b>, &amp; <b>attention to detail</b>     
<br>
✅ Experience in a <b>customer-facing role</b> and familiarity with <b>CRM tools</b> is a plus!   ️<br>
✅ <b>Flexibility</b> with <b>night &amp; overnight shifts</b> is essential   <br>
✅ Proficiency in <b>professional phone etiquette</b> &amp; <b>communication techniques</b> is a plus     </p>
   <p>If you&rsquo;re passionate about making a difference and love helping customers, we want YOU!   </p>
</div><div><p>Additional Information:</p>
<p>All your information will be kept confidential according to EEO guidelines.</p></div></div></div></div><p></p>

Customer Service Representative

<p></p><div><p>Job Title:
</p>B2B - Sr. Specialist, Account Manager
<p></p><p>Job Description
</p>The Senior Account Manager is responsible for overseeing the management of complex client accounts and developing processes to ensure favorable relationships with clients, meeting their operational needs. Responsible for managing the client&rsquo;s customers end-to-end, by renewing, expanding, and converting the service relationships our clients have with their existing customer base. The Senior Account Manager calls upon existing client customers to assess areas of opportunity, renew current service contracts, and convert customers to different services when applicable.
<ul><li>Ensure that client's customers are satisfied with our client's services and resolve escalated issues
</li><li>Achieve revenue-based quotas based on successful management of client accounts and supporting processes to meet operational needs and growth goals
</li><li>Evaluate our client's customer needs and propose potential solutions
</li><li>Be a single contact for our client's customer
</li><li>Use data to fix customer concerns/roadblocks prohibiting satisfaction
</li><li>Manage external competitive pressures and handle objections
</li><li>Work with multiple partners, building relationships with decision-makers at all levels
</li><li>Manage sales territory and achieving monthly quotas
</li><li>Negotiate in tough situations
</li><li>Identify risk and barriers to success; develop contingency plans
</li><li>Identify opportunities for additional product or service sales
</li><li>Use data to help influence buying/renewal process
</li><li>Work with a team and report directly to a Sales Manager
</li></ul><p></p><p>Location:
</p>EGY Alexandria - 5th Floor, Matajer Tower 2, 51 - 61 Fawzi Moaz Street, Smouha, Sidi Gaber
<p></p><p>Language Requirements:
</p>English (Required)
<p></p><p>Time Type:
</p>Full time
<p><b>If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the </b><b>Job Applicant Privacy Notice for California Residents</b></p></div><p></p>

B2B - Sr. Specialist, Account Manager

Hilton

<div><p>Assistant Food and Beverage Manager</p><p>
An Assistant Food and Beverage Manager is responsible for assisting with managing operations of all Food and Beverage outlets to deliver an excellent Guest and Member experience while training staff and working within budgeted guidelines.<br>
</p><br>
<br>
<b>What will I be doing?</b><p><br>
As an Assistant Food and Beverage Manager, you will be responsible for assisting with managing operations of all Food and Beverage outlets to deliver an excellent Guest and Member experience. An Assistant Food and Beverage Manager will also be required to manage, train, and develop team members and work within all budgeted guidelines. Specifically, you will be responsible for performing the following tasks to the highest standards:</p><ul>
<li>Oversee operations of Food and Beverage outlets</li>
<li>Maintain exceptional levels of customer service</li>
<li>Recruit, manage, train, and develop the team</li>
<li>Assist with annual and mid-year appraisals with team members under your responsibility</li>
<li>Manage guest queries in a timely and efficient manner</li>
<li>Work within budgeted guidelines</li>
<li>Assist in setting departmental targets and objectives, work schedules, budgets, and policies and procedures</li>
<li>Develop menus with other members of Food and Beverage team</li>
<li>Accountable for monthly stock takes</li>
<li>Incentivise team members to maximize sales and revenue</li>
<li>Deputise for the Food and Beverage manager in their absence</li>
<li>Comply with hotel security, fire regulations and all health and safety legislation</li>
<li>Assist other departments wherever necessary and maintain good working relationships</li></ul><b>
What are we looking for?</b><p><br>
An Assistant Food and Beverage Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
</p><ul><li>Previous Food and Beverage Management or Supervisory experience</li>
<li>Knowledge of Financial Systems</li>
<li>Flexibility to respond to a range of work situations</li>
<li>Committed to delivering high levels of customer service</li>
<li>Positive attitude</li>
<li>Good communication skills</li>
<li>Flexibility to respond to a range of different work situations</li>
<li>Excellent grooming standards</li></ul>
<p>It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
</p><ul><li>Willingness to develop team members and self</li>
<li>Degree in Relevant Area</li></ul><br>
<b>
What will it be like to work for Hilton?</b><br>
<p>Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</p></div>

Assistant Food and Beverage Manager

Explore 16+ Costumer service representative french in Alexandria Egypt this April. Find roles across top companies and apply now to boost your career.