customer service representative Jobs in Dubai

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credit and collections officer

Confidential Company

Responsible for collection of outstanding payments from Clients and follow up on invoices, resolve billing issues and building strong client relationship.Bachelors Degree in Finance or Business development with 3-4 years experience in collections or receivables within FM industry and strong understanding of billing cycles, contracts and client service agreements.

Collections Executive

Prescott Real Estate Development

A collection officer is responsible for overseeing the collection of payments related to property sales, ensure timely follow-up with clients, accurate account monitoring, and effective resolution of outstanding balances in accordance with company policies and contractual terms.<ul><li>Track outstanding payments from clients and ensure timely collection of dues</li><li>Contact clients via calls, emails.. to follow up on overdue payments.</li><li>Coordinate with the finance team to confirm receipt of payments.</li><li>Coordinate with the finance team to confirm receipt of payments.</li><li>Ensure proper allocation of payments to respective accounts and projects.</li><li>Address client concerns or disputes related to billing and payment</li><li>Prepare collection report</li></ul>Requirements:<ul><li>1-3 years of relevant experience</li><li>Russian language speaker is preferred</li></ul>Job Types: Full-time, PermanentPay: AED6,000.00 - AED8,000.00 per month

Collection Officer

Fakhruddin General Trading

1. Sales order updating of all Credit &amp; Gen Customers in coordination with Junaid2. Local Market visit, Invoice Distribution , Statement &amp; payment collection3. Monitor Customer Account details for non-payments, delayed payments4. Local Customer Follow Up for Collection of Due Payments by communicating with customers via Phone, WhatsApp &amp; Email.5. Allocation Of CHQs &amp; Cash Received From Customer ,Or Through Ware House6. process adjustments ( sales order amendments , goods return &amp; various other adjustments as required )7. Credit note Adjustments8. Daily cheque &amp; Cash on delivery orders emailing to warehouse9. Issuing stationery - sales Order, tax invoice Book , Invoice letter head , credit note book &amp; receipt voucher10. Payments Collection from other sources &amp; Exchange with Required Documents.11. PDC Handling &amp; handover on their respective dates to Finance Department.12. generate &amp; review Accounts Receivables Ageing every month to ensure Compliance.13. Cash &amp; Chq Collection From Local Market Or Out Of Deira Of Their Concern Branch By Instructing messenger (Daily Basis).14. record &amp; maintaining the cash collection diary15. provide support to finance department for invoices &amp; d/O for compliance.16. Maintaining JV, Credit note &amp; customer documents Files &amp; Records.17. invoice printing &amp; verifying for export documents for oman branch.Job Type: Full-timePay: AED2,500.00 - AED3,000.00 per month

credit collection executive

Ayana Properties

Job Summary:We are looking for a proactive and detail-oriented Collection Executive to manage and follow up on receivables from clients. The ideal candidate will handle collection calls, maintain client records, and ensure timely payments in accordance with the agreed terms. must have Accounting Degree.Key Responsibilities:<ul><li>Follow up with customers via phone, email, and in-person meetings for timely payment of dues.</li><li>Maintain accurate records of all collection activities and customer interactions.</li><li>Send regular reminders and payment notices in coordination with the accounts department.</li><li>Coordinate with the sales, CRM, and legal teams to resolve customer disputes or issues related to payments.</li><li>Track post-dated cheques and ECS mandates; ensure timely deposits and reconciliations.</li><li>Prepare daily, weekly, and monthly collection reports and share with senior management.</li><li>Handle escalations for overdue accounts and initiate legal recovery proceedings where necessary.</li><li>Ensure compliance with RERA and internal credit control policies.</li><li>Follow up on bounced cheques and take corrective measures.</li><li>Educate customers on payment schedules, penalties, and consequences of delay.</li></ul>Job Type: Full-time

Collection Executive - Real Estate Developer

Intel NextFin Debt Collection Services LLC

Requirements: <ul> <li>Must be currently based in the UAE.</li> <li>Prior experience in debt collection with banks or agencies is strongly preferred.</li> <li>Knowledge of Write-off / Buckets portfolios.</li> <li>Good communication skills in English, Hindi, and Malayalam . </li> <li>Ability to achieve monthly targets and work under pressure.</li> <li>Only shortlisted candidates will be contacted for interviews.</li> </ul>

Banking Debt Collections

Bridgestone

About the Role Job Purpose We are looking for a highly self-motivated and detail-oriented Credit &amp; Collections Team Leader to join our Credit team reporting hierarchically to the Local Finance Director and functionally to Head of Credit EMEA. The Credit Manager is responsible to support the financial goals of Bridgestone MEA and its sales efforts, while maintaining healthy account receivables within the risk requirements of the organization. The Credit &amp; Collections Team Leader works closely with team members and management to monitor and ensure compliance with credit management laws and policies. This person must be able to initiate, maintain and grow solid relationships with supply chain, sales, and finance teams to assess existing processes and procedures for improvement opportunities related to account management based on company s cash flow requirements and risk appetite. The Credit &amp; Collections Team Leader must track current market conditions, change based on the general economic situation and the financial requirements of the company in order to provide the business with holistic risk exposure of granting credit. Responsibilities: Manages the activities of credit approval and collections, applies policies and maintains supporting processes and procedures Lead, direct, evaluate, and develop a team of credit and collections staff to ensure that the credit and collections activities are conducted effectively and ethically and comply with the organization s policies and standards as well as relevant regulations and laws Monitors and reports customer credit risk, recommends credit exposure limits and facilitates special credit arrangements and problem collection accounts Negotiates collateral and security arrangements where needed Supports collection procedures and fields collection escalations by visiting key clients Identifies target accounting to focus on improving payment habits while increasing sales through security transactions Manage and prepare dashboards to monitor key performance indicators Supervise approval of credit applications Secure all necessary procedures required to execute successfully LCs and SBLCs Prepare monthly accounts and customer aging reports for the finance department Respond to inquiries from customers, and research/resolve outstanding credit issues Assist in developing new credit policies and procedures Maintain credit invoice and supporting documentation files Review A/R ledger and initiate steps to resolve aged invoices/accounts and customer disputes as required Perform analytical review and reporting within accounts receivable Liaise with functional or operational area managers (for example in sales or customer service) to ensure that credit and collection activities are consistent with the organization s overall customer relations strategy Qualifications &amp; Experience Required Education, Master, other certification: • Bachelor's Degree in Accounting, Finance, Business or related field Experience (years): • Minimum of 5 years of prior supervisory or management experience • 7 years of progressive credit experience in a sales or similar environment Technical Skills: • Experience in trade finance and extensive knowledge of financial instruments such as LC, SBLC, • BG, CI • SAP experience • Strong Excel and PowerPoint skills • Advanced Financial Statement analysis • Proficient in PC skills, accounting software, Internet-based programs, MS Office Suite, especially Excel experience with credit rating tools Languages Skills: • English Soft/Behavioral Skills: • The ideal candidate has excellent verbal and written communications skills, is also dependable and accountable • Ability to communicate with all levels within the organization, customers, and vendors • Ability to maintain accuracy in a very detailed work environment, highly detail oriented What we offer At Bridgestone, what really matter is to foster co-creation opportunities and empowering you to be creative and curious to make mobility safer, more efficient, and more sustainable for future generations. Whatever role you fill, when you represent Bridgestone, you are a valued teammate, and part of our larger mission to Serve Society with Superior Quality , for that, we offer you more than just a competitive payment; we will provide you: • A supportive and engaging onboarding experience to ensure a smooth transition into our team. • The opportunity to develop and grow, through training and regular mentorship. • Corporate Social Responsibility activities. • A truly global, dynamic and challenging work environment. • Agility and work/life effectiveness and your long-term well-being. • A diverse and inclusive team.

Credit & Collections Team Leader

Prestige One Developments

Position: Collections Officer &ndash; French Speaking Location: Dubai, UAE Company: Prestige One Developments Availability: Immediate JoinerJob Summary: We are seeking a French-speaking Collections Officer to manage and oversee collection activities for our clients and investors. The ideal candidate will be responsible for ensuring timely collection of payments, maintaining positive client relationships, and supporting the finance team with accurate reporting and follow-ups.Key Responsibilities:<ul><li>Contact clients to follow up on outstanding payments through calls and emails (in French &amp; English).</li><li>Maintain detailed records of communication and payment commitments.</li><li>Coordinate with the finance and sales teams to resolve discrepancies and ensure proper documentation.</li><li>Prepare and present periodic collection reports to management.</li><li>Escalate overdue accounts and support in legal or recovery processes when required.</li><li>Ensure all collection activities comply with company policies and UAE regulations.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree in Finance, Accounting, or related field.</li><li>Fluency in French and English is mandatory.</li><li>Minimum 2&ndash;3 years of experience as a Collections Officer, preferably within the real estate or property development sector.</li><li>Excellent communication and negotiation skills.</li><li>Strong attention to detail, organization, and follow-up abilities.</li><li>Must be an immediate joiner currently based in the UAE.</li></ul>Salary: Competitive, based on experience.How to Apply: Interested candidates who meet the above criteria may share their updated CV with the subject line &ldquo;Collections Officer &ndash; French SpeakingJob Type: Full-time

Collections Officer - French Speaker

Explore 10000+ Credit and collections officer in Dubai this October. Find roles across top companies and apply now to boost your career.