relationship manager

customer service representative Jobs in Dubai

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customer experience manager Jobs in Dubai

customer experience manager

client relationship manager

AMIRAH LIVING DEVELOPER LLC

Job Title: Sales Relationship ManagerDepartment: Sales &amp; Business DevelopmentReports To: Head of SalesLocation: [City / Region]Employment Type: Full-timeJob SummaryThe Real Estate Development &amp; Sales Relationship Manager is responsible for driving property sales, managing client relationships, and supporting the development team in promoting real estate projects. This role focuses on building and maintaining long-term relationships with clients, investors, and brokers, while achieving individual and team sales targets.Key ResponsibilitiesSales &amp; Business Development<ul><li>Identify, qualify, and pursue new sales opportunities for residential and commercial real estate projects.</li><li>Conduct market research to identify potential buyers, investors, and business partners.</li><li>Develop and execute sales strategies to achieve monthly and annual sales goals.</li><li>Prepare and deliver sales presentations, proposals, and project briefings to clients and investors.</li><li>Manage end-to-end sales processes &mdash; from lead generation to deal closure and after-sales service.</li></ul>Client Relationship Management<ul><li>Maintain strong relationships with new and existing clients to ensure satisfaction and loyalty.</li><li>Act as the primary point of contact between clients and the company for all sales-related inquiries.</li><li>Provide regular updates to clients on project progress, pricing, and availability.</li><li>Handle client feedback and resolve issues professionally and promptly.</li></ul>Coordination with Development &amp; Marketing Teams<ul><li>Collaborate with the project development team to understand project specifications, timelines, and features.</li><li>Coordinate with the marketing team to develop effective promotional campaigns and events.</li><li>Participate in real estate exhibitions, roadshows, and open house events to attract buyers and investors.</li></ul>Reporting &amp; Administration<ul><li>Maintain accurate and up-to-date sales records in CRM systems.</li><li>Prepare regular sales performance reports and forecasts.</li><li>Monitor competitor activities, pricing, and market trends.</li></ul>Key Skills &amp; Competencies<ul><li>Strong sales and negotiation skills.</li><li>Excellent communication and interpersonal skills.</li><li>In-depth understanding of real estate markets and trends.</li><li>Customer service orientation with a relationship-building mindset.</li><li>Self-motivated, target-driven, and able to work independently.</li><li>Proficiency in CRM software and MS Office Suite.</li></ul>Qualifications &amp; Experience<ul><li>Bachelor&rsquo;s degree in Business Administration, Marketing, Real Estate, or a related field.</li><li>1&ndash;3 years of experience in real estate B 2 B sales, property development relationship manager.</li><li>Proven track record of achieving sales targets in the real estate sector.</li><li>Knowledge of local real estate laws and regulations is a plus.</li></ul>Performance Indicators<ul><li>Sales volume and revenue achieved.</li><li>Number of new clients acquired.</li><li>Client satisfaction and retention rate.</li><li>Accuracy of sales forecasting and reporting.</li><li>Contribution to project launch success and marketing events.</li></ul>Job Type: Full-timePay: AED5.00 per day

Relationship Manager

steadfast group

We are looking for a dynamic and detail-oriented Relationship Manager to support our Foreign Portfolio Investor (FPI) clients. The ideal candidate will manage end-to-end client relationships, oversee onboarding, ensure ongoing compliance, and support clients with financial, accounting, and business-related requirements.This role requires strong communication skills, analytical thinking, and a solid understanding of investment structures, fund operations, and accounting fundamentals.Key ResponsibilitiesClient Relationship Management<ul><li>Act as the primary point of contact for FPI clients.</li><li>Maintain strong client relationships through regular communication and service excellence.</li><li>Understand client needs and proactively provide solutions and support.</li></ul>Onboarding &amp; Documentation<ul><li>Coordinate the onboarding process for new FPI clients.</li><li>Assist with KYC, AML, documentation and regulatory requirements.</li><li>Liaise with internal compliance and operations teams to ensure smooth approvals.</li></ul>Account Management &amp; Operations<ul><li>Support clients with account opening, transaction processing, investment documentation, and reporting.</li><li>Support clients with business reporting, MIS data, and operational analysis.</li><li>Interpret financial information to help clients with decision-making and planning.</li></ul><ul><li>Maintain accurate client records, reporting schedules, and documentation.</li></ul>RequirementsEducation &amp; Experience<ul><li>Bachelor&rsquo;s degree in Finance, Accounting, Business Administration, Economics, or related field.</li><li>2&ndash;5 years of experience in relationship management, client servicing, investment operations, brokerage, asset management, or FPI-related roles.</li><li>Basic accounting knowledge is essential.</li></ul>Skills &amp; Competencies<ul><li>Strong understanding of financial markets, investment products, and operational processes.</li><li>Familiarity with KYC/AML, compliance workflows, and regulatory frameworks.</li><li>Excellent communication and interpersonal skills.</li><li>Proficiency in MS Office (Excel, PowerPoint, Word).</li><li>Ability to multitask, stay organised, and work under pressure.</li><li>High level of professionalism, integrity, and client-first mindset.</li></ul><ul><li>Coordinate periodic reviews, due-diligence checks, and audit-related requests.</li></ul>Job Type: Full-timePay: AED10,000.00 - AED12,000.00 per monthApplication Question(s):<ul><li>How many years of UAE experience do you have?</li><li>what is your current/last drawn salary?</li><li>Do you have experience in Foreign Portfolio Investor (FPI) related role?</li><li>Do you have Familiarity with KYC/AML, compliance workflows, and regulatory frameworks?</li></ul>

Crypto.com

<div>
 
 
 We are seeking a customer-obsessed, performance-driven Account Manager to join our growing VIP Account Management team. In this role, you will own a book of high-value customers of our Main App, delivering white-glove service to maximize client satisfaction, retention, and revenue growth. Your mission is to build deep, trusted relationships with top-tier customers, helping them to unlock more value through tailored support, insights, and product engagement.&nbsp;This is a high-impact role for someone who thrives at the intersection of client service, performance accountability, and the fast-based world or crypto.&nbsp;
 
 
 
 
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
 
 
 Client Relationship Management:
 
 
 
 
 - Manage and grow a portfolio of high-value traders, acting as the main point of contact and advocate for each client.
 
 
 
 
 - Deliver concierge-level support and guidance, offering proactive outreach and rapid response to client needs.
 
 
 
 
 - Provide personalized insights, market intelligence, and platform tips to drive engagement and deepen client loyalty.
 
 
 
 
 
 
 
 Performance &amp; Revenue Growth:
 
 
 
 
 - Identify and execute on cross-sell and upsell opportunities that align with client needs and behaviors.
 
 
 
 
 - Monitor client usage and AUM to uncover growth opportunities and retention risks.
 
 
 
 
 - Drive product adoption and trading frequency by surfacing relevant features and tools.
 
 
 
 
 
 
 
 Client Strategy &amp; Collaboration:
 
 
 
 
 - Track client satisfaction through NPS and qualitative feedback loops, driving continuous improvement in service delivery.
 
 
 
 
 - Work closely with Product, Marketing, Risk, and Compliance to deliver a seamless client experience and elevate the voice of the customer internally.
 
 
 
 
 - Help grow the business through referrals, network expansion, and deep relationship-building.
 
 
 
 
 
 
 
 
 
 
 Requirements
 
 <ul>
 <li>
 4+ years of experience in client-facing roles such as account management, relationship management, sales, or customer success&mdash;ideally in crypto, fintech, trading, or financial services
 </li>
 <li>
 Proven ability to manage high-value/HNW clients with exceptional service standards
 </li>
 <li>
 Deep understanding of crypto markets and trader behaviors (or strong eagerness to learn quickly)
 </li>
 <li>
 Fluent in one or more languages relevant to your regional market i.e.. Arabic; strong cultural awareness and appreciation required
 </li>
 <li>
 Highly organized, data-driven, and performance-oriented
 </li>
 <li>
 Confident communicator and trusted advisor with strong interpersonal skills
 </li>
 <li>
 Ability to thrive in a dynamic, fast-paced, and compliance-conscious environment
 
 
 </li>
 </ul>
 
 
 
 
 
 
 We may use artificial intelligence tools to analyze the content of your Resume/CV against the specific requirements for the position. The purpose is to support our recruitment team in reviewing applications more effectively. These tools assist our recruitment team in their evaluation of your application by providing recommendations, but they do not replace human judgment. Final hiring decisions are ultimately made by humans who consider the insights generated by the tools along with other relevant information. If you would like more details about how your personal information is processed, please contact us.
 
 
 
</div>

VIP Account Manager

Bullwaves

A leading Forex/CFD brokerage is seeking a Business Development Manager to work remotely from Dubai. The ideal candidate will possess strong business development and client relationship management skills, alongside an existing portfolio of clients. A Bachelor's degree in a related field and experience in the Forex/CFD industry are mandatory. This entry-level role focuses on driving growth and ensuring client success.

Remote Business Development Lead - Forex/CFD (Dubai-based)

Lunate

<div>
 
 
 Background
 
 
 
 
 
 
 Ghaf Benefits, a platform launched by Lunate, is the UAE&rsquo;s Alternative End-of-Service Benefits solution. It enables private sector employers to invest employee gratuities into regulated investment funds, offering employees the potential for long-term financial growth. The platform supports the UAE&rsquo;s vision to enhance workplace benefits and attract global talent, offering both conventional and Shariah-compliant investment options.
 
 
 
 
 
 
 Job Purpose
 
 
 
 
 
 
 The Relationship Manager will support the commercial growth of Ghaf Benefits by managing and expanding relationships with institutional and government clients. This role is responsible for delivering excellent client service, supporting sales initiatives, and ensuring client satisfaction across the platform&rsquo;s offerings.
 
 
 
 
 
 
 Key Duties and Responsibilities
 
 
 
 
 
 <ul>
 <li>
 Manage and nurture relationships with existing institutional and government clients, ensuring high levels of satisfaction and retention.
 </li>
 <li>
 Support the Director of Sales in executing sales strategies and achieving commercial targets.
 </li>
 <li>
 Identify and pursue new business opportunities within the UAE private sector, including lead generation and qualification.
 </li>
 <li>
 Assist in preparing proposals, presentations, and responses to RFPs for prospective clients.
 </li>
 <li>
 Coordinate with internal teams (product, operations, compliance) to deliver tailored solutions that meet client needs.
 </li>
 <li>
 Maintain up-to-date knowledge of Ghaf Benefits&rsquo; products, services, and the UAE&rsquo;s regulatory environment.
 </li>
 <li>
 Gather and relay client feedback to inform product development and service enhancements.
 </li>
 <li>
 Represent Ghaf Benefits at industry events, conferences, and client meetings as required.
 </li>
 <li>
 Ensure all activities comply with regulatory standards and internal policies.
 </li>
 </ul>
 
 
 
 
 
 Qualifications and Experience
 
 
 
 
 
 <ul>
 <li>
 8&ndash;12 years of experience in relationship management, sales, or client service within financial services, investment platforms, or related sectors.
 </li>
 <li>
 Demonstrated ability to manage and grow institutional or government client accounts.
 </li>
 <li>
 Strong understanding of the UAE&rsquo;s financial services landscape and workplace benefits ecosystem.
 </li>
 <li>
 Excellent communication, negotiation, and interpersonal skills.
 </li>
 <li>
 Experience supporting sales processes, preparing client materials, and coordinating with cross-functional teams.
 </li>
 <li>
 Bachelor&rsquo;s degree in Business, Finance, or a related field; professional certifications (e.g., CFA, CISI) are a plus.
 </li>
 </ul>
 
 
</div>

MH Markets

This is a full-time on-site role for an Account Manager in stocks market, located in our Dubai office. The Account Manager will oversee client accounts, foster strong client relationships and ensure satisfaction by addressing inquiries and offering solutions. Responsibilities include developing and managing sales strategies, cross-selling products, maintaining knowledge of market trends, and ensuring clients&rsquo; needs are met with expertise. The role requires effective communication and collaboration with internal teams to deliver exceptional service.Qualifications<ul><li>Strong sales and relationship management skills, including experience in client acquisition and retention.</li><li>Deep understanding of financial markets, foreign exchange, CFDs, and trading platforms is highly desirable.</li><li>Excellent communication, negotiation, and interpersonal skills to interact effectively with clients and team members.</li><li>Proficiency in digital tools and platforms used for managing client communication and accounts.</li><li>Ability to analyze market trends and provide strategic insights to clients.</li><li>Degree in Finance, Business Administration, Economics, or a related field preferred.</li><li>Multilingual abilities are a plus; experience in client-facing roles in the financial sector is advantageous.</li></ul>Job Type: Full-timePay: AED6,000.00 - AED8,000.00 per month

Account Manager in STOCKS MARKET

OptimumHr

As a Relationship Manager, you will be the face of our brand&mdash;connecting with clients, building trust, and driving long-term partnerships. You will work closely with agents, brokers, and property seekers to support their journey and help expand our market presence.Key ResponsibilitiesBuild and maintain strong relationships with clients, agents &amp; brokers Promote company projects and provide professional guidance to potential buyers Understand client needs and offer tailored real estate solutions Drive sales pipelines and achieve monthly/quarterly targets Grow and manage your network within the Dubai real estate market Support marketing activities, site visits, and client meetingsWhat We&rsquo;re Looking ForMinimum 2 years of real estate experience in Dubai Excellent communication and negotiation skills Strong client-handling &amp; relationship management abilities Goal-driven mindset with a passion for real estate Ability to work in a fast-paced, multicultural environment Fluency in English (other languages are a strong advantage)Location: Dubai, UAE What We OfferAttractive salary + incentives Career growth opportunities Dynamic work culture Exposure to top developers &amp; premium projectsJob Type: Full-timePay: AED8,000.00 - AED12,000.00 per monthApplication Question(s):<ul><li>How many years of experience do you have in Real Estate Sales in UAE?</li><li>How much is your expected monthly salary?</li><li>In how many days can you join?</li></ul>Experience:<ul><li>Real Estate: 2 years (Required)</li></ul>Language:<ul><li>English (Required)</li></ul>Location:<ul><li>Dubai (Required)</li></ul>

Relationship manager - Real Estate

Explore 3582+ Client relationship manager in Dubai this December. Find roles across top companies and apply now to boost your career.

3582 client relationship manager jobs IN Dubai

Relationship Manager

Relationship Manager

VIP Account Manager

Remote Business Development Lead - Forex/CFD (Dubai-based)

Relationship Manager

Account Manager in STOCKS MARKET

Relationship manager - Real Estate