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credit control associate

The Cigna Group

<div>
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Assess and monitor customer creditworthiness using financial analysis and credit reports.
 </li>
 <li>
 Set and review credit limits in line with company policy.
 </li>
 <li>
 Maintain accurate customer credit records and ensure compliance with internal controls.
 </li>
 <li>
 Proactively follow up on overdue accounts via phone, email, and written communication.
 </li>
 <li>
 Negotiate payment plans and resolve disputes to ensure timely recovery of outstanding amounts.
 </li>
 <li>
 Escalate delinquent accounts for legal action or third-party collection when necessary.
 </li>
 <li>
 Prepare aging reports and provide regular updates to management on collection status.
 </li>
 <li>
 Accurately allocate customer payments to invoices in ERP/finance systems.
 </li>
 <li>
 Investigate and resolve unidentified or short payments promptly.
 </li>
 <li>
 Reconcile customer accounts and ensure all transactions are correctly recorded.
 </li>
 <li>
 Liaise with internal teams (Sales, Customer Service) to resolve payment discrepancies.
 
 
 </li>
 </ul>
 
 Experience Requirements
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Finance, Accounting, or related field.
 </li>
 <li>
 Minimum 2&ndash;3 years of experience in credit control and collections.
 </li>
 <li>
 Solid knowledge of IT packages including Excel and Word.
 </li>
 <li>
 Strong analytical and problem-solving skills.
 </li>
 <li>
 Excellent communication and negotiation abilities.
 </li>
 <li>
 Proficiency in ERP systems is a plus.
 
 
 </li>
 </ul>
 
 Skills Required
 
 
 
 <ul>
 <li>
 Strong interpersonal skills with excellent written and verbal communication abilities.
 </li>
 <li>
 Proven ability to organize, prioritize, and manage workflow to meet individual and team production standards.
 </li>
 <li>
 High attention to detail with exceptional accuracy.
 </li>
 <li>
 Ability to work effectively under pressure and on own initiative.
 </li>
 <li>
 Strong analytical and problem-solving skills.
 </li>
 <li>
 Excellent numeric and data interpretation skills.
 </li>
 <li>
 Customer-focused with a proactive approach to process improvement.
 
 
 </li>
 </ul>
 
 About The Cigna Group
 
 
 
 Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we&rsquo;re dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives.
 
 
 
 Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.
 
 
 
 
 If
 
 
 you require reasonable accommodation in completing the online application process, please email: SeeYourselfEMEA@cigna.com for support. Do not email SeeYourselfEMEA@cigna.com for an update on your application or to provide your resume as you will not receive a response.
 
</div>

Credit Control Associate

<div>Key Responsibilities<ul><li>
Assess and monitor customer creditworthiness using financial analysis and credit reports.</li><li>
Set and review credit limits in line with company policy.</li><li>
Maintain accurate customer credit records and ensure compliance with internal controls.</li><li>
Proactively follow up on overdue accounts via phone, email, and written communication.</li><li>
Negotiate payment plans and resolve disputes to ensure timely recovery of outstanding amounts.</li><li>
Escalate delinquent accounts for legal action or third-party collection when necessary.</li><li>
Prepare aging reports and provide regular updates to management on collection status.</li><li>
Accurately allocate customer payments to invoices in ERP/finance systems.</li><li>
Investigate and resolve unidentified or short payments promptly.</li><li>
Reconcile customer accounts and ensure all transactions are correctly recorded.</li><li>
Liaise with internal teams (Sales, Customer Service) to resolve payment discrepancies.</li></ul>
Experience Requirements<ul><li>
Bachelor&rsquo;s degree in Finance, Accounting, or related field.</li><li>
Minimum 2&ndash;3 years of experience in credit control and collections.</li><li>
Solid knowledge of IT packages including Excel and Word.</li><li>
Strong analytical and problem-solving skills.</li><li>
Excellent communication and negotiation abilities.</li><li>
Proficiency in ERP systems is a plus.</li></ul>
Skills Required<ul><li>
Strong interpersonal skills with excellent written and verbal communication abilities.</li><li>
Proven ability to organize, prioritize, and manage workflow to meet individual and team production standards.</li><li>
High attention to detail with exceptional accuracy.</li><li>
Ability to work effectively under pressure and on own initiative.</li><li>
Strong analytical and problem-solving skills.</li><li>
Excellent numeric and data interpretation skills.</li><li>
Customer-focused with a proactive approach to process improvement.</li></ul>
About The Cigna Group
Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we&rsquo;re dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives.
Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.
If you require reasonable accommodation in completing the online application process, please email: SeeYourselfEMEA@cigna.com for support. Do not email SeeYourselfEMEA@cigna.com for an update on your application or to provide your resume as you will not receive a response.</div>

Cognizant Technology Solutions

<div><div>Join our team and leverage your expertise in SAP FICO to optimize financial processes and deliver impactful solutions.
Key Responsibilities: 
✅ Design and implement SAP FICO solutions 
✅ Integrate SAP modules with existing systems 
✅ Provide guidance on Taxation, Cost Center &amp; Profit Center Accounting 
✅ Manage New GL, Classic GL, Credit Management, and Profitability Analysis 
✅ Oversee Product Costing, Automatic Payments, AR/AP, and Asset Management
What We&rsquo;re Looking For: 
✔ Minimum 13+ years of experience in SAP FICO and related modules 
✔ Strong knowledge of finance and accounting principles 
✔ SAP Certification: SAP Certified Application Associate &ndash; Financial Accounting with SAP ERP 
✔ Excellent communication and problem-solving skills</div></div>

SAP FICO - Functional Architect

TAWANTECH

<div>
 Senior developers experience in Microsoft Dynamics CRM to carry the development for several projects to be developed on CRM dynamics such as business credit card, personal finance, customer segmentation, privilege program, Sales module, customers account and customer service module.
 
 
 Project Brief:
 
 
 CRM Development Team
 
 
 Technical Requirements:
 
 
 <ul>
 <li>
 Developers should have 5+ in CRM dynamics on Premise
 </li>
 <li>
 Bachelor's degree in computer science, Information Technology, or related field
 </li>
 <li>
 Proven experience as a Microsoft Dynamics CRM Developer
 </li>
 <li>
 Strong proficiency in .NET development, C#, JavaScript, and CRM SDK
 </li>
 <li>
 Experience customizing and configuring Dynamics CRM entities, forms, views, and workflows
 </li>
 <li>
 Deep understanding of CRM architecture, data models, and security concepts
 </li>
 <li>
 Familiarity with integration techniques, data migration tools, and web services
 </li>
 <li>
 Excellent problem-solving skills and ability to troubleshoot technical issues
 </li>
 <li>
 Strong communication and collaboration skills, with the ability to interact effectively with both technical and non-technical stakeholders
 
 
 </li>
 </ul>
 Certifications:
 
 
 <ul>
 <li>
 Microsoft Certified: Dynamics 365 Customization and Configuration
 </li>
 <li>
 Microsoft Certified: Azure Developer Associate, Microsoft Certified: .NET Developer
 </li>
 </ul>
</div>

Customer Relationship Management Developer

<div>Senior developers experience in Microsoft Dynamics CRM to carry the development for several projects to be developed on CRM dynamics such as business credit card, personal finance, customer segmentation, privilege program, Sales module, customers account and customer service module. 
Project Brief:
CRM Development Team 
Technical Requirements:<ul><li>Developers should have 5+ in CRM dynamics on Premise
</li><li>Bachelor&rsquo;s degree in computer science, Information Technology, or related field.</li><li>Proven experience as a Microsoft Dynamics CRM Developer.</li><li>Strong proficiency in .NET development, C#, JavaScript, and CRM SDK.</li><li>Experience customizing and configuring Dynamics CRM entities, forms, views, and workflows.</li><li>Deep understanding of CRM architecture, data models, and security concepts.</li><li>Familiarity with integration techniques, data migration tools, and web services.</li><li>Excellent problem-solving skills and ability to troubleshoot technical issues.</li><li>Strong communication and collaboration skills, with the ability to interact effectively with both technical and non-technical stakeholders.</li></ul> 
Certifications:<ul><li>Microsoft Certified: Dynamics 365 Customization and Configuration</li><li>Microsoft Certified: Azure Developer Associate, Microsoft Certified: .NET Developer</li></ul></div>

Lendo

<div>As Lendo continues to scale, we&rsquo;re seeking a proactive and highly analytical Head of Process Excellence to strengthen our operational foundations and drive organisation-wide efficiency. In this role, you&rsquo;ll play a key part in reviewing, optimising, and redesigning critical processes-starting with Credit-while partnering closely with cross-functional teams to build scalable, well-controlled workflows that support Lendo&rsquo;s rapid growth. 
Key Responsibilities:<ul><li> 
Process Mapping &amp; Analysis: Lead the end-to-end mapping and detailed analysis of 
current-state processes within the Credit function, identifying bottlenecks, inefficiencies, 
control gaps, and areas for automation.</li><li>
Gap Identification &amp; Optimization: Proactively identify opportunities for process 
improvement, simplification, and optimization. Design and implement future-state 
processes that enhance efficiency, reduce risk, improve accuracy, and positively impact 
customer experience.</li><li>
Credit Process Enhancement: Specifically for the Credit function, work closely with 
Credit Underwriters, Analysts, and Collections teams to refine credit assessment 
workflows, loan origination processes, monitoring procedures, and collections strategies 
to ensure optimal performance and risk mitigation.</li><li>
Cross-Functional Collaboration: Collaborate extensively with stakeholders across 
various departments (Risk, Finance, Sales, Technology, Operations) to understand their 
process needs, gather insights, and ensure seamless integration of improved processes.</li><li>
Performance Metrics &amp; Monitoring: Establish clear performance metrics and KPIs for 
new and improved processes. Continuously monitor their effectiveness, identify 
deviations, and implement corrective actions.</li><li>
Documentation &amp; Standardization: Develop and maintain comprehensive 
documentation for all optimized processes, standard operating procedures (SOPs), and 
policy guidelines to ensure consistency and compliance.</li><li>
Technology Integration: Work with the Technology team to leverage automation tools, 
software solutions, and data analytics to enhance process efficiency and effectiveness.</li><li>
Change Management: Champion change initiatives related to process improvements, 
ensuring smooth adoption by relevant teams through effective communication, training, 
and support.</li><li>
Risk &amp; Compliance: Ensure all process improvements comply with internal policies, 
regulatory requirements (e.g., SAMA guidelines where applicable), and best practices in 
risk management.</li><li>
Culture of Excellence: Foster a continuous improvement mindset across the 
organization, encouraging teams to identify and propose process enhancements.</li></ul>
Qualifications:
<ul><li>Bachelor's degree in Business Administration, Finance, Engineering, Operations 
Management, or a related field. Master's degree or relevant certifications (e.g., Lean Six 
Sigma, PMP, CBAP) highly desirable.</li><li>
Minimum of 8-10 years of experience in process improvement, business analysis, 
operational excellence, or a similar role, with a strong preference for experience within 
the financial services or fintech industry.</li><li>
Proven track record of successfully identifying, designing, and implementing significant 
process improvements that have led to tangible results (e.g., cost savings, efficiency 
gains, risk reduction).</li><li>
Deep understanding of credit lifecycle processes within a lending environment is a 
significant advantage.</li><li>
Strong analytical and problem-solving skills, with the ability to break down complex 
problems and propose practical solutions.</li><li>
Excellent communication, presentation, and interpersonal skills, with the ability to 
influence and collaborate effectively with stakeholders at all levels.</li><li>
Proficiency in process mapping tools (e.g., Visio, Lucidchart, Miro) and project 
management software.</li><li>
Experience working in a fast-paced, agile startup environment is a plus.</li><li>
Fluency in English &amp; Arabic is required.</li><li>
Deep understanding of the Saudi Arabian business context and local regulatory 
landscape is a plus.</li></ul></div>

Head of Process Excellence

Fitch Ratings

<div>
 This role, covering Saudi Arabian based issuers, is within the Business Relationship Management (&ldquo;BRM&rdquo;) group in Riyadh, which leads business development and marketing efforts for Fitch Ratings. The BRM group is responsible for the development of the Ratings portfolio, specifically focused on originating new business, relationship management and retention, and developing strategies to support long-term sustainable growth.
 
 
 
 What We Offer
 
 
 
 Joining the BRM group, you will be part of a dynamic team focused on originating new and retaining existing business, strategic developments, events management, and customer relationship management (CRM). This opportunity with Fitch will benefit your career through providing:
 
 
 <ul>
 <li>
 Knowledge in various aspects of the financial services industry and play a pivotal role in supporting the growth of our organisation.
 </li>
 <li>
 Hands-on experience in relationship management and working with industry professionals.
 </li>
 <li>
 Exposure to various aspects of business development, events management, and CRM.
 </li>
 <li>
 Opportunities to build a professional network within the financial services industry.
 </li>
 <li>
 Training and mentorship to enhance your skills and knowledge.
 </li>
 <li>
 Potential for future employment or recommendation for other opportunities within the organisation.
 
 
 </li>
 </ul>
 
 The Associate Director/Director&rsquo;s responsibilities may be summarised as per below:
 
 
 
 <ul>
 <li>
 Relationship Management with both existing issuers and targeted issuers.
 </li>
 <li>
 Researching and prospecting new business targets
 </li>
 <li>
 Supporting the country GM with new mandate opportunities (including, direct marketing, arranging target meetings and supporting the team at new business and existing relationship meetings)
 </li>
 <li>
 Preparing marketing pitchbooks plus other materials required for engagement with target issuers and existing issuers
 </li>
 <li>
 Assisting with Issuer outreach (including webinars and marketing campaigns)
 </li>
 <li>
 Support contract negotiation and other duties / administration with external counterparties including preparing Engagement Letters, Confidentiality Agreements and Hold Harmless Letters required for rating mandates
 </li>
 <li>
 Engagement with the BRM Corporates Banker and Investor Development Teams and Analytical colleagues on target names and existing relationships
 </li>
 <li>
 Preparing weekly reports for Corporates BRM (Pipeline, Deal-Tracker) as well as optimising internal processes related to billings, contract renegotiations, etc. and trend analysis, for example of market shares, debt issuance activity, gaps analysis, new mandates, split ratings, withdrawals etc.
 </li>
 <li>
 Delivering content to strategically important market participants in the kingdom. The objective is to ensure that targeted groups can be readily reached through well-researched and up-to-date contact lists maintained in our CRM, based on a contact tiering system.
 
 
 </li>
 </ul>
 
 What You Need To Have
 
 
 
 <ul>
 <li>
 Fluency in both Arabic &amp; English is preferable.
 </li>
 <li>
 Bachelor Degree in Finance or business-related subject would be an advantage.
 </li>
 <li>
 Knowledge of the KSA/GCC markets including large &amp; conglomerate corporates.
 </li>
 <li>
 Previous experience in a financial services environment. Exposure to debt capital markets is an advantage.
 </li>
 <li>
 Strong interpersonal skills, able to communicate confidently with senior members of Corporate Treasury teams (including Treasurers and CFOs)
 </li>
 <li>
 Demonstrable knowledge of preparing marketing materials using Microsoft Word and Power Point, as well as strong knowledge of Microsoft Excel.
 </li>
 <li>
 Knowledge of capital market data systems such as Bloomberg, Thomson Reuters, Dealogic, etc.
 </li>
 <li>
 Ability to work independently within a strategic framework, with supervision and guidance from senior team members. Highly proactive, organised and self&ndash;motivated: ability to generate ideas and demonstrate initiative, tenacity and perseverance both individually and within a team.
 
 
 </li>
 </ul>
 
 Why Fitch?
 
 
 
 At Fitch Group, the combined power of our global perspectives is what differentiates us. Our global network of colleagues comes together to accomplish things greater than they ever could alone. Every team member is essential to our business and each perspective is critical to our success. We embrace a diverse culture that encourages a free exchange of ideas, guaranteeing your voice will be heard and your work will have an impact, regardless of seniority.
 
 
 Fitch Ratings is a leading provider of credit ratings, commentary and research. Dedicated to providing value beyond the rating through independent and prospective credit opinions, Fitch ratings offers global perspectives shaped by strong local market experience and credit market expertise. The additional context, perspective and insights we provide have helped fund a century of growth and enables our clients to make important credit judgements with confidence.
 
 
 Fitch Group is a global leader in financial information services with operations in more than 30 countries. Wholly owned by the Hearst Corporation, we are comprised of three main businesses: Fitch Ratings | Fitch Solutions | Fitch Learning.
 
 
 
 For More Information Please Visit Our Websites
 
 
 
 www.fitchratings.com | www.fitchsolutions.com | www.fitchlearning.com
 
 
 Fitch is committed to providing global securities markets with objective, timely, independent and forward-looking credit opinions. To protect Fitch&rsquo;s credibility and reputation, our employees must take every precaution to avoid conflicts of interests or any appearance of a conflict of interest. Should you be successful in the recruitment process at Fitch Ratings you will be asked to declare any securities holdings and other potential conflicts prior to commencing employment. If you, or your immediate family, have any holdings that may conflict with your work responsibilities, you may be asked to divest yourself of them before beginning work.
 
 
 Fitch Group is proud to be an Equal Opportunity and Affirmative Action Employer. We evaluate qualified applicants without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, disability, protected veteran status, and other statuses protected by law.
 
 
</div>

Associate Director, Business & Relationship Management Team - Riyadh

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