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customer experience specialist

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digital customer support operator

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associate service specialist

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call center representative

customer service representative

Aseel Sohar International

Aseel Sohar International L.L.C. is seeking a Customer Service Representative to manage inquiries, orders, and support for our tissue paper products. This role is responsible for handling direct communication with customers, distributors, and internal teams to ensure smooth order processing and client satisfaction. The position reports to the Sales Manager or Office Manager.Key Responsibilities:<ul><li>Serve as the primary point of contact for customer inquiries via phone, email, and company messaging channels regarding product information, pricing, and order status.</li><li>Process customer orders, prepare sales invoices, and coordinate with the logistics team to schedule deliveries.</li><li>Update and maintain accurate customer records and order details in the company&rsquo;s system or database.</li><li>Assist in managing accounts for existing distributors and retailers, including tracking regular orders and addressing routine requests.</li><li>Liaise with the sales, production, and warehouse teams to resolve order-related issues, such as stock availability or delivery timelines.</li><li>Handle and document customer feedback, complaints, or returns, and escalate complex cases to the supervisor as needed.</li><li>Prepare and send order confirmations, delivery notes, and proforma invoices as required.</li><li>Support the sales team by providing basic product information and preparing customer sales reports.</li></ul>Requirements:<ul><li>High school diploma or equivalent; additional certification or training in customer service is a plus.</li><li>Minimum of 2 years of experience in a customer service role, preferably in manufacturing, FMCG, or distribution.</li><li>Proficiency in Microsoft Office (Word, Excel, Outlook) and experience with order management systems or basic CRM software.</li><li>Strong communication skills in English; proficiency in Arabic is required.</li><li>Ability to multitask, manage time effectively, and work accurately in a fast-paced environment.</li><li>Professional and patient demeanor with strong problem-solving skills.</li></ul>نوع الوظيفة: دوام كامل

Customer Service Representative

Almarai - المراعي

The Company:Almarai is the world's largest vertically integrated dairy and the region's largest food and beverage manufacturing and distribution company. Headquartered in the Kingdom of Saudi Arabia, Almarai Company is ranked as the FMCG Brand in the MENA region and is a market leader in all its categories across the GCC. "Almarai currently employs over 46,000 employees servicing some 110,000 retail outlets and has reported net income of SAR 2.31 billion on sales of SAR 20.97 Billion in 2024."An aggressive expansion program together with acquisitions in new vertical markets have created an exciting opportunity to join a dynamic multinational team dedicated to furthering growth plans for the group. About the Role To promote professional responsible for communicating the how and why regarding service expectations within our company. These professionals perform several duties, including answering phones, replying by emails, responding to customer questions, and assisting with customer issues. Requirements Potential candidates must meet the requirements mentioned below: <ul> <li>Diploma or preferably in relevant stream (English, Marketing)</li> <li>Experience of office administration and working with the general public.</li> <li>Minimum 2 years of Experience in the Tele sales field.</li> <li>Hands on knowledge and experience in SAP or similar package.</li> <li>Should be a good team player.</li> </ul> Almarai offers a competitive package, generous leave, medical coverage, discretionary bonus, training, and development etc.This is a great opportunity to join a successful and expanding global business, offering an excellent remuneration and benefits package. Seniority level <ul> <li>Associate</li> </ul> Employment type <ul> <li>Full-time</li> </ul> Job function <ul> <li>Customer Service, Administrative, and Sales</li> </ul> Industries <ul> <li>Administrative and Support Services, Manufacturing, and Education Administration Programs</li> </ul> Get notified about new Customer Service Representative jobs in Riyadh, Saudi Arabia. Customer Service Titles <ul> <li>Customer Service Associate (Arabic speaker only)</li> <li>Customer Service Manager of Business Process Innovation</li> </ul> We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

NICE ONE

<div>Join Niceone, Saudi Arabia&rsquo;s leading digital home retail brand, and expand your sales career in Jazan as part of our diverse, ambitious, and inclusive team. As a Salesperson, you will play an essential role in driving sales, cultivating exceptional customer experiences, and supporting our integrated omni-channel retail strategy across both online and offline platforms. We are committed to creating a fair, empowering workplace for talent of all backgrounds and identities. Your enthusiasm for client satisfaction and achieving results will contribute directly to Niceone&rsquo;s ongoing success in the Saudi market.<h2 class="jobSectionHeader">
Key Responsibilities &ndash; Salesperson, Customer Engagement, Retail Sales, Jazan</h2><ul><li>
Sales Performance: Engage customers, understand their needs, offer suitable product recommendations, and achieve personal and team sales targets aligned with company objectives.</li><li>
Customer Experience: Deliver welcoming, professional service to all shoppers, ensuring each customer enjoys a positive and seamless experience that embodies the Niceone brand.</li><li>
Product Mastery: Maintain current knowledge of product features, offers, and advantages to confidently inform and assist customers.</li><li>
Visual Merchandising: Work collaboratively to set up and maintain visually appealing product displays in accordance with Niceone guidelines, enhancing the customer journey in-store.</li><li>
Omni-Channel Support: Facilitate a smooth connection between online and in-store sales channels, assisting customers with online orders, delivery inquiries, and omni-channel transactions.</li><li>
Inventory Management: Conduct inventory checks, help with restocking, and monitor product availability to ensure customer needs are met.</li><li>
Operational Standards: Adhere to policies related to cash handling, point-of-sale operations, and store safety to guarantee compliance and efficiency.</li></ul><h3 class="jobSectionHeader">
Skills and Qualifications &ndash; Sales, Customer Service, Retail Jobs, Jazan</h3><ul><li>
Educational Background: High school diploma or higher is preferred. Additional coursework or training in sales or customer service is a plus.</li><li>
Sales Experience: Prior experience in retail, sales, or customer service roles is beneficial but not mandatory. A strong willingness to learn and motivation are key.</li><li>
Communication: Strong verbal communication skills in Arabic are required; proficiency in English is an advantage.</li><li>
Customer Focus: Genuine interest in delivering outstanding service and exceeding customer expectations.</li><li>
People Skills: Friendly, inclusive, and able to engage with a wide range of customers from diverse backgrounds.</li><li>
Teamwork: Collaborative spirit and ability to work well with colleagues and management to achieve shared goals.</li><li>
Adaptability: Comfortable in a dynamic retail environment with shifting priorities and opportunities.</li></ul><h4 class="jobSectionHeader">
Core Competencies &ndash; Retail Sales, Customer Satisfaction, Team Collaboration</h4><ul><li>
Upholding professionalism and a positive attitude at all times as a representative of Niceone.</li><li>
Attention to detail in merchandising and inventory handling.</li><li>
Drive to consistently meet or exceed sales targets.</li><li>
Dedication to Niceone&rsquo;s values: respect, inclusion, and ethical conduct.</li></ul><h5 class="jobSectionHeader">
Why Work with Niceone &ndash; Sales Careers, Growth Opportunities, Inclusive Retail, Jazan</h5><ul><li>
Chance to join Saudi Arabia&rsquo;s most innovative home retail brand, advancing both digital and physical commerce.</li><li>
Continuous learning and opportunities for career advancement in a forward-thinking retail setting.</li><li>
A welcoming culture that values diversity, gender equality, and the contributions of every team member.</li><li>
Incentive programs for achieving and surpassing sales goals.</li><li>
Be part of a successful, collaborative team focused on transparency, growth, and shared achievements.</li></ul>
How to Apply &ndash; Salesperson Jobs, Retail Careers, Niceone Jazan
If you are passionate about sales and customer service and would like to grow your career in a vibrant, inclusive environment, we encourage you to apply. Please submit your CV and a short cover letter expressing your interest in this position and your motivation to become part of Niceone. Start your journey with us and help shape the future of retail in Jazan.</div>

ممثلة مبيعات -جازان I Salesperson - Jazan

LAWAZEM

<div>As a Customer Care Coordinator at LAWAZEM, you will play a vital role in enhancing our customer experience. You will be responsible for handling customer inquiries, providing support for product-related questions, and ensuring that our clients receive the highest level of service. Your expertise in customer relations will help us build lasting connections with our clientele.<h3 class="jobSectionHeader">
Key Responsibilities:</h3><ul>
<li>Respond to customer inquiries via phone, email, and live chat promptly and professionally.</li>
<li>Assist customers with understanding our products and services, resolving any issues they may encounter.</li>
<li>Document customer interactions and feedback to improve service processes.</li>
<li>Collaborate with other departments to resolve customer issues efficiently.</li>
<li>Track and monitor customer feedback to identify trends and opportunities for improvement.</li>
<li>Maintain a positive and professional demeanor while managing challenging customer situations.</li>
<li>Contribute to the development of customer service policies and procedures.</li>
</ul>Requirements<ul>
<li>Minimum of 2 years of experience in customer service or support roles.</li>
<li>Strong communication skills in both Arabic and English.</li>
<li>Exceptional listening and problem-solving skills.</li>
<li>Ability to work independently and as part of a team.</li>
<li>Proficient in using customer service software and CRM systems.</li>
<li>Flexibility to work during varying shifts to accommodate customer needs.</li></ul></div>

Customer Care Coordinator

EMDAD

About the Role: 
SmartPlus is seeking a dedicated Customer Service Specialist to join our dynamic team. The ideal candidate will be passionate about delivering exceptional customer experiences, handling inquiries efficiently, and ensuring client satisfaction across all touchpoints.
 
Key Responsibilities: 
<ul>
<li>Respond to and serve our customers through SmartPlus official platforms and websites, as well as official social media channels such as Instagram, TikTok, etc.</li>
<li>Provide accurate product information, support with order processing, and resolve customer issues effectively.</li>
<li>Maintain strong product knowledge to guide customers and enhance their overall experience.</li>
<li>Accurately document customer interactions, feedback, and cases in the CRM system.</li>
<li>Collaborate with internal teams to ensure timely issue resolution and customer updates.</li>
<li>Proactively identify opportunities for process improvements to elevate service quality.</li>
<li>Follow up with customers to confirm resolution, ensure satisfaction, and collect feedback for continuous improvement.</li>
</ul>
Qualifications: 
<ul>
<li>High School Diploma or Technical Diploma (minimum).</li>
<li>Previous experience in customer service or a related field is preferred.</li>
<li>Strong communication and problem-solving skills.</li>
<li>Ability to multitask and work in a fast-paced environment.</li>
<li>Familiarity with CRM systems is a plus.</li>
</ul>
Requirements: 
<ul>
<li>High School Diploma or Technical Diploma (minimum).</li>
<li>Previous experience in customer service or a related field is preferred.</li>
<li>Strong communication and problem-solving skills.</li>
<li>Ability to multitask and work in a fast-paced environment.</li>
<li>Familiarity with CRM systems is a plus.</li>
</ul>

Customer Service Specialist

<div>Join Niceone, Saudi Arabia&rsquo;s leading digital home retail brand, and grow your sales career in Jeddah as part of our diverse, ambitious, and gender-inclusive team. As a Salesperson, you will play a key role in driving sales, delivering exceptional customer experiences, and supporting our omni-channel strategy across both online and offline stores. We are committed to fostering a fair, supportive workplace for talent of all backgrounds, abilities, and identities. Your passion for customer satisfaction and results will contribute directly to our continued success in the Saudi market.
<h2 class="jobSectionHeader">Key Responsibilities &ndash; Salesperson, Customer Engagement, Retail Sales, Jeddah</h2>
<ul><li>Sales Achievement: Proactively identify customer needs, recommend suitable products, and close sales to achieve personal and team targets in line with company goals.</li>
<li>Customer Experience: Provide attentive, courteous service to all shoppers, ensuring every customer enjoys a seamless, enjoyable experience that reflects the Niceone brand.</li>
<li>Product Knowledge: Maintain up-to-date expertise on product features, promotional offers, and competitive advantages to confidently communicate with customers.</li>
<li>Visual Merchandising: Collaborate within your team to ensure attractive, organized displays that follow company guidelines and elevate the in-store customer journey.</li>
<li>Cross-Channel Collaboration: Support integration between digital and physical sales channels, including assisting with online orders, delivery queries, and omnichannel processes.</li>
<li>Inventory and Stock Handling: Assist with stock checks, replenishment, and ensuring inventory accuracy to guarantee the availability of key products.</li>
<li>Operational Excellence: Follow all company procedures related to cash handling, POS operation, and store security to maintain compliance and efficiency.</li>
</ul><h3 class="jobSectionHeader">Skills and Qualifications &ndash; Sales, Customer Service, Retail Jobs, Jeddah</h3>
<ul><li>Educational Background: High school diploma or above preferred. Relevant training or coursework in sales or customer service is a plus.</li>
<li>Experience: Previous experience in sales, retail, or customer-facing roles is highly advantageous but not required. Motivation and willingness to learn are essential.</li>
<li>Communication: Excellent verbal communication skills in Arabic are essential; English proficiency is an advantage.</li>
<li>Customer Focus: Passion for delivering exceptional service and exceeding customer expectations.</li>
<li>Interpersonal Skills: Friendly, respectful, and capable of engaging a diverse and multicultural customer base.</li>
<li>Teamwork: Ability to work collaboratively with colleagues and management toward common goals.</li>
<li>Adaptability: Comfortable working in a fast-paced, evolving retail environment with changing priorities.</li>
</ul><h4 class="jobSectionHeader">Core Competencies &ndash; Retail Sales, Customer Care, Team Collaboration</h4>
<ul><li>Professional and positive attitude at all times, representing the company with integrity.</li>
<li>Attention to detail in presentation and product handling.</li>
<li>Drive to achieve individual and team sales targets.</li>
<li>Commitment to Niceone&rsquo;s values of respect, inclusion, and ethical conduct.</li>
</ul><h5 class="jobSectionHeader">Why Join Niceone &ndash; Sales Careers, Professional Growth, Inclusive Retail</h5>
<ul><li>Opportunity to be a part of Saudi Arabia&rsquo;s top home retail brand at the forefront of the digital and physical shopping experience.</li>
<li>Continuous learning and career growth opportunities within an innovative retail environment.</li>
<li>Supportive workplace that values everyone&rsquo;s ideas and contributions, fostering gender equality and diversity.</li>
<li>Performance incentives for achieving and exceeding sales targets.</li>
<li>Be part of a thriving team that values trust, communication, and mutual success.</li>
</ul><h6 class="jobSectionHeader">How to Apply &ndash; Salesperson Jobs, Retail Careers, Niceone Jeddah</h6>

If you have a passion for sales and customer service and want to develop your career in a vibrant, inclusive setting, we welcome your application. Please submit your CV and a brief cover letter outlining your interest in this role and your motivation to join Niceone. Start your journey with us and make a positive impact on the future of retail in Jeddah.</div>

ممثلة مبيعات -جده I Salesperson - Jeddah

Hamad M. Al Rugaib & Sons Trading Co.

<div>Job Overview 
We are interested in hiring a dedicated and experienced Sales Associate to join our Sales team. 
As a Sales Associate, you are expected to drive sales in the most efficient way. Your job duties will be to sell products and services offered by the company. You are responsible to assist the customers in providing accurate product knowledge and answering their questions as needed. 
You should be able to handle customer complaints in a professional manner. Your main goal will be to provide excellent customer satisfaction as well as an exceptional customer experience. Maintaining and updating the cash register on a daily basis is a mandatory task for this position. 
In addition to this, you should possess excellent customer service and extraordinary interpersonal skills. Prior experience working as a Sales Associate will be an advantage. You should have amazing verbal and written communication and phenomenal sales skills. If your experience and skills match our criteria for the role of Sales Associate, apply for this job now. We will love to meet you.
Responsibilities
<ul><li>
Greet customers and provide information on the products and services.</li><li>
Maintain the cash register and other financial records.</li><li>
Assist customers throughout the buying process to drive sales.</li><li>
Answer all the queries the customers have regarding the products and services.</li><li>
Achieve monthly sales targets and set organizational goals.</li><li>
Handle inventory levels and restock them as and when required.</li><li>
Work in collaboration with other Sales Representatives.</li><li>
Provide excellent customer satisfaction to increase sales.</li><li>
Manage and supervise the return process of any merchandise.</li><li>
Adhere to compliance in regards to the store functionality and appearance.</li><li>
Manage customer&rsquo;s complaints in an accurate and timely manner.</li><li>
Get involved and plan out promotional activities.</li><li>
Suggest ways and devise strategies to improve sales in an effective manner.</li></ul>
Requirements
<ul><li>
Minimum Qualification: Diploma and above</li><li>
Prior work experience as a Sale Associate, Sales Representatives, Sales Consultant, or a similar role.</li><li>
Demonstrate excellent ability to handle customers in a professional manner.</li><li>
Detailed know-how on the product and services offered.</li><li>
Ability to maintain a positive environment.</li><li>
Extraordinary verbal and written communication skills.</li><li>
Great time management skills.</li><li>
Ability to handle confidential information.</li><li>
Solid organizational and sales skills.</li><li>
Exceptional customer service skills.</li><li>
A charming and presentable personality.</li><li>
Ability to work for long hours and weekends as well.</li><li>
Strong work ethic.</li><li>
A keen eye for detail.</li></ul></div>

Sales Associate

Explore 1191+ Customer service representative in Training Jobs In Riyadh this January. Find roles across top companies and apply now to boost your career.

1191 customer service representative jobs IN Training Jobs In Riyadh

Customer Service Representative

Customer Service Representative

ممثلة مبيعات -جازان I Salesperson - Jazan

Customer Care Coordinator

Customer Service Specialist

ممثلة مبيعات -جده I Salesperson - Jeddah

Sales Associate