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customer care advisor (voice) Jobs in Training Jobs In Riyadh

customer care advisor (voice)

call center representative

alinma

<div>
 <p>
  <strong>
   Job Summary:
  </strong>
 </p>
 <p>
  Call Center job involves handling incoming or outgoing customer calls to provide support, address inquiries, resolve issues, and sometimes conduct sales. Professionals in this role act as the front line of customer service for an organization, aiming to deliver a positive experience and resolve concerns efficiently.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Educational Qualifications:
  </strong>
 </p>
 <ul>
  <li>
   Diploma degree
  </li>
  <li>
   Bachelor&rsquo;s degree
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Job-related Skills:
  </strong>
 </p>
 <ul>
  <li>
   Communication Skills
  </li>
  <li>
   Problem-Solving
  </li>
  <li>
   Active Listening
  </li>
  <li>
   Multitasking
  </li>
  <li>
   Time Management
  </li>
 </ul>
</div>


Call Center Representative

Flow

<div><div><b>About the Company</b></div><div></div><div><br>
At Flow, we&rsquo;re reimagining what it means to live, work, and connect. More than just a real estate company, Flow is a brand, a technology platform, and an operations ecosystem spanning condominiums, hotels, multifamily residences, and office spaces. We&rsquo;re building a new kind of living experience: one that&rsquo;s flexible, connected, and designed to create genuine community and real value for the people who call Flow home.<br>
</div><div></div><br>
<div>Our mission is oneness: prioritizing our residents and their experiences, and fostering connection with ourselves, their neighbors, and the natural world. By putting people at the center of everything we do, we&rsquo;re creating vibrant, human-centered communities where life, work, creativity, and play all come together in one place.</div>
<h3 class="jobSectionHeader"><b>Role Description</b></h3><ul><li>
The Senior Architect &ndash; Site Works acts as the developer&rsquo;s on-site architectural authority, ensuring all construction aligns with the approved design intent, applicable building codes, brand standards, and customer experience requirements across Ground-up Projects, Conversions Projects, and 3rd Party Partnership Projects. This person bridges design and construction, driving technical resolution, constructability, compliance, and quality across all architectural and interior works while supporting feasibility, planning, and delivery milestones for the region.</li></ul><h3 class="jobSectionHeader"><b>
Core Scope</b></h3><ul><li>
Act as the Developer&rsquo;s Architectural representative on site.
</li><li>Review IFC drawings, shop drawings, material submissions, and method statements for design integrity, code compliance, and constructability.
</li><li>Conduct site and property walks to assess Compliance scores, Milestone readiness, and Execution gaps.
</li><li>Assist in conversion feasibility studies by assessing existing structures for adaptive reuse or repositioning.
</li><li>Work closely with Design HQ to align Design deliverables, Brand standards, and Technical expectations.
</li><li>Coordinate with the Regional Head of Delivery to ensure execution meets global delivery benchmarks.
</li><li>Identify Design conflicts, Coordination issues, and Constructability risks early, and drive timely resolution.
</li><li>Inspect and approve Architectural mock-ups, finishes, samples, prototypes, and workmanship quality.
</li><li>Support Value engineering initiatives while maintaining Brand standards and Customer experience objectives.
</li><li>Provide fast, accurate responses to RFIs and technical queries to maintain construction momentum.
</li><li>Validate that on-site execution fully aligns with approved design documentation.
</li><li>Support the PM, CM, and DM throughout construction, commissioning, snagging, and handover.
</li><li>Act as the QA/QC lead for all architectural and interior disciplines.
</li><li>Maintain complete records, site reports, and documentation required for audits and governance reviews.
</li><li>Assist LDP in creating a Process driven Organization and track all necessary NOCs and approvals for Design, Construction, Handover and Operations by creating trackers and being proactive in identifying needs.
</li><li>Demonstrate a proactive, ownership-driven mindset, driving issues to closure without waiting for escalation.</li></ul><h3 class="jobSectionHeader"><b>
Key Asks</b></h3><ul><li>
CAN-DO, GTD mindset with clear ownership of architectural site issues through to closure.
</li><li>Enforce approved design intent and brand standards across all architectural and interior works.
</li><li>Act as the on-site architectural authority, preventing deviations and unauthorized changes.
</li><li>Support construction schedules through timely technical decisions and rapid RFI closure.
</li><li>Maintain alignment between Design HQ, PM, CM, and contractors at all times.
</li><li>Ensure full compliance with approved permits, codes, and authority conditions on site.
</li><li>Control architectural changes strictly, with zero tolerance for undocumented execution.
</li><li>Minimize rework and abortive works through early risk identification and coordination.
</li><li>Lead architectural QA/QC on site, including inspections, mock-ups, and finishes approval.
</li><li>Provide clear, factual site communication and reporting, fully documented.
</li><li>Deliver snag-free architectural handover, with accurate as-builts and close-out documentation.
</li><li>Demonstrates thorough knowledge of all applicable local codes and regulations and acts as the custodial authority during feasibility assessments, testing and commissioning, and the transition to operations.
</li><li>Possesses well-rounded experience in Structural (STR) and MEPF systems, enabling effective cross disciplinary coordination and technical resolution across project teams.</li></ul><h3 class="jobSectionHeader"><b>
Educational Qualifications &amp; Experience</b></h3><ul><li>
Bachelor&rsquo;s Degree in Architecture.</li><li>
Min: 15+ Years Experience.</li></ul><h3 class="jobSectionHeader"><b>
Computer and Software Proficiency
</b></h3><ul><li>Autodesk Revit.</li><li>
AutoCAD.</li><li>
Knowledge of BIM standards (e.g., ISO 19650, PAS 1192) and LOD specifications.
</li><li>Primavera.</li><li>
MS Project.</li><li>
Relevant ERP systems.</li><li>
Microsoft Office Excel.
</li><li>Adobe Creative Suite.</li><li>
Microsoft Office Excel.</li></ul><div><b>
Why Join Flow?</b></div><div></div><div><b><br>
Exciting growth opportunity:</b> Be part of a fast-growing company shaping the future of residential living in the Middle East.</div><div><b>
Competitive compensation &amp; benefits.</b></div><div><b>
A chance to make an impact:</b> Help build a vibrant international community and redefine what it means to call Flow home.</div><div></div><div><br>
If you have the energy, talent, and work ethic to thrive in this role, we want to hear from you! Apply now and be part of Flow&rsquo;s success story!</div><div></div><p><br>
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.</p></div>

Senior Architect - SITE

Americana Foods

<div>
 <p>
  <strong>
   JOB PURPOSE
  </strong>
 </p>
 <p>
  To drive sales of products through proactive engagement and relationship management, serving as the primary point of contact for customers. The Sales Representative is responsible for ensuring that customer needs and expectations are met throughout the purchasing process, efficiently and effectively. This role encompasses the management of consignment stock, executing store visits, maintaining strong relationships with store category managers, and ensuring compliance with visibility and availability standards. The Sales Representative will also manage stock levels of the store, achieve sales targets, and oversee collection follow-ups to optimize overall performance.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   KEY ACCOUNTABILITIES
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Day- to-day operations
  </strong>
 </p>
 <ul>
  <li>
   Serve customers by selling products and meeting customer needs.
  </li>
  <li>
   Service existing accounts, obtains orders, and establishes new accounts by planning and organizing daily work schedule to call on existing or potential sales outlets and other trade factors in compliance with the agreed route plan.
  </li>
  <li>
   Focus sales efforts by studying existing and potential volume of dealers.
  </li>
  <li>
   Submit orders by referring to price lists and product literature.
  </li>
  <li>
   Monitor competition by gathering current marketplace information on pricing, products, new products, delivery schedules, and merchandising techniques.
  </li>
  <li>
   Recommend changes in products, service, and policy by evaluating results and competitive developments.
  </li>
  <li>
   Maintain professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional societies.
  </li>
  <li>
   Contributes to team effort by accomplishing related results as needed.
  </li>
  <li>
   Ensure the way of product display at the customer&rsquo;s store with reporting supervisor when necessary
  </li>
  <li>
   Note the lack of varieties in the customer&rsquo;s store and provide the customer with the needed items.
  </li>
  <li>
   Ensure setting the promotional material at the customer&rsquo;s store.
  </li>
  <li>
   Reviewing the invoices with the customer.
  </li>
  <li>
   Customer&rsquo;s report of the customers that the supervisor has visited them and hand over the next day to the sales supervisor.
  </li>
  <li>
   Following up with customer to get his satisfaction
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Reporting
  </strong>
 </p>
 <ul>
  <li>
   Reporting to the Branch supervisor the sales reports which includes the most successful visits, sales and collections, the distribution volume and his notes of his area. And providing any suggestions to the department concerning the market updates, the competition or the company&rsquo;s product.
  </li>
  <li>
   All reports are prepared timely and accurately and meet Americana protein policies and requirements
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Qualifications, Experience, &amp; Skills
  </strong>
 </p>
 <ul>
  <li>
   High school education or above
  </li>
 </ul>
 <p>
  <strong>
   Experience
  </strong>
 </p>
 <ul>
  <li>
   1-3 years relevant experience
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Core Competencies
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Ownership Mindset
  </li>
  <li>
   Integrity
  </li>
  <li>
   Agility &amp; Innovation
  </li>
  <li>
   Collaboration
  </li>
  <li>
   Teamwork skills.
  </li>
  <li>
   Strong knowledge and proven understanding of sales fundamentals and basic selling skills.
  </li>
  <li>
   Sales Data Analysis.
  </li>
  <li>
   Distribution techniques know-how. (on job)
  </li>
 </ul>
 <p>
 </p>
</div>


Key Account Sales Representative

ADB Safegate

<div><div><div><div><div>Contract Type: Permanent
</div></div></div></div><div><div><div><div>Job Location: Jeddah - Kingdom of Saudi Arabia, Saudi Arabia - Riyadh
</div></div></div></div><div><div><div><div><p><b>Smarter, Better, Now.<br>
</b></p><p></p><p><b>ADB SAFEGATE&rsquo;s </b>Airfield solutions has over 75 years&rsquo; experience of delivering <b>cutting-edge </b>airfield ground lighting, enabling <b>safe and efficient </b>landings, taxiing, and take-offs.<br>
</p><p></p><p><b>The Opportunity
</b></p><p>The <b>Systems Engineer </b>under the authority of the Facilities Management Contract Manager for the <b>Dammam Airport (King Fahd International Airport) </b>. He/She wil manage and supervise the execution of the maintenance tasks of AVDGS, Aipron 360 and the Ground Power Units Facilities Management contract at King Fahd International Airport. Assesses airport repair and maintenance needs.<br>
</p><p></p><p><b>You will make an impact by&hellip;.
</b></p><ul><li>Manages the maintenance team with direct responsibility for the maintenance of electronics systems and devices installed at the airport
<ul><li>Supervises, plans, organizes, directs, and evaluates the work of employees.
</li><li>Adjusts assignments, procedures, and schedules as necessary.
</li><li>Schedules, assigns work, and programs overtime, vacations, and other time off.
</li><li>Participates in the selection process for subordinate personnel.
</li></ul></li><li>Manage the execution of the maintenance tasks under defined scope.
<ul><li>Manage the work orders: issuance, execution, and reports.
</li><li>Maintains records and prepares reports related to airfield maintenance and repair activities.
</li><li>Ensure adequacy in spare parts, tools and equipment, vehicles, and other resources.
</li><li>Coordinates daily with the FM Contract Manager the schedule of the unplanned activities that require extra staff support.
</li><li>Set up Preventative, Planned and Unplanned maintenance for the scope of works contained in the maintenance plan.
</li><li>Follow up, evaluate, and optimize all PM (Preventive Maintenance) procedures.
</li><li>Follows CM WOs and closes the completed WOs within the Computer Aided Facility Management System (CAFM).
</li><li>Prepares and submits for approval to the Customer Representative the required Permit to Work (PTW) requests in a proper and timely manner.
</li><li>Enforces safety rules and regulations and is responsible for work progressing according to project plans and specifications.
</li><li>Prepare, sign and forward to FM Contract Manager for approval all the documents required to be submitted to the Customer Representative.
</li><li>Obtains cost figures and estimates for various accounts in the preparation of the maintenance contract budget.
</li><li>Makes recommendations for the need of additional capital equipment and the replacement of existing equipment as well as for required spare parts.
</li><li>Schedules with the FM Contract Manager the necessary actions for control, supervision, and actualization of the technical documentation.
</li><li>Subject to regular on-call/re-call and is required to participate in the Airport&rsquo;s stand-by program.
</li>Responsible for the achievement of the SLA contract KPI&rsquo;s<br>
<li>
</li></ul></li></ul><p></p><p><b>The talent we want to inspire has...
</b></p><ul><li>Diploma in electrical/electronic engineering, or Equivalent
</li><li>Minimum 10 years&rsquo; experience in maintenance including specific experience in AVDGS and airport management systems (SAM, Airon 360 etc.)
</li><li>Skilled in the use of standard and specialized tools used in this work.
</li><li>Ability to interpret, understand and effectively carry out complex oral and written technical instructions.
</li><li>Ability to effectively communicate via radio with the air traffic control tower and comply with related rules and regulations regarding vehicle usage inside airport movement and non-movement areas.
</li><li>Ability to prepare detailed reports and submit recommendations for improved maintenance operations.
</li><li>Ability to establish and maintain effective working relationships with associates and airport operator.
</li><li>Considerable ability to supervise, train, motivate and inspect the work of subordinates.
</li><li>Excellent knowledge of international safety rules and regulations
</li><li>Knowledge of ICAO standards
</li>Excellent spoken and written English is required and any other language is an asset.<br>
<li>
</li></ul><p></p><p><b>What's on offer
</b></p><ul><li>A dynamic and challenging environment that encourages growth and learning.
</li><li>Opportunities to shape the future of our industry and make a significant impact on our company's business,
</li><li>A collaborative culture that values innovation, integrity, and inclusivity.
</li>Competitive compensation packages, including health benefits etc.<br>
<li>
<br>
</li></ul><p>If you want to join a global business and enjoy being a team player who's driven and passionate, then this is your opportunity to come on board by applying!
</p><p>What to learn more about working at ADB SAFEGATE then check out our Career's website https://adbsafegate.com/about/career/
</p></div></div></div></div><div><div><p>ADB SAFEGATE is an equal opportunity employer. ADB SAFEGATE does not discriminate against any employee or applicant for employment because of characteristics protected by law, including but not limited to, race, color, age, creed, religion, national origin, ancestry, sex, sexual orientation, marital status, veteran status, or disability. If you need assistance or reasonable accommodation in completing this application or during the interview, please contact our Human Resources Department.
</p></div></div><div><div><div><div>Req Id: 1209</div></div></div></div></div>

System Engineer

<div><div><div><div><div>Contract Type: Permanent
</div></div></div></div><div><div><div><div>Job Location: Saudi Arabia - Riyadh
</div></div></div></div><div><div><div><div><div><b>Smarter, Better, Now.<br>
</b></div><div><br>
<br>
<b>ADB SAFEGATE&rsquo;s </b>Airfield solutions has over 75 years&rsquo; experience of delivering <b>cutting-edge </b>airfield ground lighting, enabling <b>safe and efficient </b>landings, taxiing, and take-offs.
<br>
<br>
<b>The Opportunity
</b><br>
The <b>Engineer </b>under the authority of the Facilities Management Contract Manager for the <b>Dammam Airport (King Fahd International Airport). </b>He/She wil manage and supervise the execution of the maintenance tasks of AVDGS, Aipron 360 and the Ground Power Units Facilities Management contract at King Fahd International Airport. Assesses airport repair and maintenance needs.
<br>
<br>
You will make an impact by&hellip;.
</div>Manages the maintenance team with direct responsibility for the maintenance of electronics systems and devices installed at the airport<br>
<ul><li>
<br>
<br>
<ul><li>Supervises, plans, organizes, directs, and evaluates the work of employees.
</li><li>Adjusts assignments, procedures, and schedules as necessary.
</li><li>Schedules, assigns work, and programs overtime, vacations, and other time off.
</li><li>Participates in the selection process for subordinate personnel
</li></ul></li><li>Manage the execution of the maintenance tasks under defined scope.
<ul><li>Manage the work orders: issuance, execution, and reports.
</li><li>Maintains records and prepares reports related to airfield maintenance and repair activities.
</li><li>Ensure adequacy in spare parts, tools and equipment, vehicles, and other resources.
</li><li>Coordinates daily with the FM Contract Manager the schedule of the unplanned activities that require extra staff support.
</li><li>Set up Preventative, Planned and Unplanned maintenance for the scope of works contained in the maintenance plan.
</li><li>Follow up, evaluate, and optimize all PM (Preventive Maintenance) procedures.
</li><li>Follows CM WOs and closes the completed WOs within the Computer Aided Facility Management System (CAFM).
</li><li>Prepares and submits for approval to the Customer Representative the required Permit to Work (PTW) requests in a proper and timely manner.
</li><li>Enforces safety rules and regulations and is responsible for work progressing according to project plans and specifications.
</li><li>Prepare, sign and forward to FM Contract Manager for approval all the documents required to be submitted to the Customer Representative.
</li><li>Obtains cost figures and estimates for various accounts in the preparation of the maintenance contract budget.
</li><li>Makes recommendations for the need of additional capital equipment and the replacement of existing equipment as well as for required spare parts.
</li><li>Schedules with the FM Contract Manager the necessary actions for control, supervision, and actualization of the technical documentation.
</li><li>Subject to regular on-call/re-call and is required to participate in the Airport&rsquo;s stand-by program.
</li>Responsible for the achievement of the SLA contract KPI&rsquo;s<br>
<li>
<br>
</li></ul></li></ul><div><b>The talent we want to inspire has...
</b></div><ul><li>Diploma in electrical/electronic engineering, or Equivalent
</li><li>Minimum 5 years&rsquo; experience in maintenance including specific experience in AVDGS and airport management systems (SAM, Airon 360 etc.)
</li><li>Skilled in the use of standard and specialized tools used in this work.
</li><li>Ability to interpret, understand and effectively carry out complex oral and written technical instructions.
</li><li>Ability to effectively communicate via radio with the air traffic control tower and comply with related rules and regulations regarding vehicle usage inside airport movement and non-movement areas.
</li><li>Ability to prepare detailed reports and submit recommendations for improved maintenance operations.
</li><li>Ability to establish and maintain effective working relationships with associates and airport operator.
</li><li>Considerable ability to supervise, train, motivate and inspect the work of subordinates.
</li><li>Knowledge of international safety rules and regulations
</li><li>Knowledge of ICAO standards
</li>Excellent spoken and written English is required and any other language is an asset.<br>
<li>
<br>
</li></ul><div>What's on offer
</div><ul><li>A dynamic and challenging environment that encourages growth and learning.
</li><li>Opportunities to shape the future of our industry and make a significant impact on our company's business,
</li><li>A collaborative culture that values innovation, integrity, and inclusivity.
</li>Competitive compensation packages, including health benefits etc.<br>
<li>
<br>
</li></ul><div>If you want to join a global business and enjoy being a team player who's driven and passionate, then this is your opportunity to come on board by applying!
</div><div>What to learn more about working at ADB SAFEGATE then check out our Career's website https://adbsafegate.com/about/career/
</div></div></div></div></div><div><div><p>ADB SAFEGATE is an equal opportunity employer. ADB SAFEGATE does not discriminate against any employee or applicant for employment because of characteristics protected by law, including but not limited to, race, color, age, creed, religion, national origin, ancestry, sex, sexual orientation, marital status, veteran status, or disability. If you need assistance or reasonable accommodation in completing this application or during the interview, please contact our Human Resources Department.
</p></div></div><div><div><div><div>Req Id: 1210</div></div></div></div></div>

Engineer

noon

<div>
 <p>
  <strong>
   About noon
  </strong>
 </p>
 <p>
  We&rsquo;re building an ecosystem of digital products and services that power everyday life across the Middle East&mdash;fast, scalable, and deeply customer-centric. Our mission is to deliver to every door every day. We want to redefine what technology can do in this region, and we&rsquo;re looking for a Manager, Customer Support Contact Center Operations who can help us move even faster.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   noon&rsquo;s mission: Every door, every day.
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   What you'll do:
  </strong>
 </p>
 <p>
  Team noon has some of the fastest, smartest, and hardest-working people we've encountered. With a young, aggressive, and talented team, we're driving major missions forward.
 </p>
 <p>
  <br/>
 </p>
 <p>
  This role will be responsible for overseeing the day-to-day operations of our multi-channel customer service center in Saudi Arabia. This pivotal role ensures that our KSA customers receive world-class support across all touchpoints (call, chat, email, social media) in line with our brand promise. Role will drive performance against key metrics (SLAs, CSAT, AHT), lead and develop a high-performing team, and implement strategic initiatives to optimize efficiency and enhance the overall e-commerce customer experience in the local market.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Responsibilities
  </strong>
 </p>
 <ul>
  <li>
   Manage 24x7 support operations across Email, Chat, and other digital channels.
  </li>
  <li>
   Drive adherence to SLAs and KPIs: CSAT, FRT, AHT, backlog, repeat contact rate, callbacks, quality, and productivity.
  </li>
  <li>
   Ensure that all customer communication, knowledge base, SOPs and self-service tools are fully localized and professionally executed in both
   <strong>
    Arabic (essential)
   </strong>
   and English.
  </li>
  <li>
   Handle high-level customer escalations, MCI and complex complaints with professionalism and final resolution.
  </li>
  <li>
   Partner with QA &amp; Training teams for performance calibration, conduct audits, monitor CSAT feedback, interaction quality and works on agent upskilling.
  </li>
  <li>
   Identify and implement automation and self-serve opportunities (AI bots, templates, macros) to drive efficiency.
  </li>
  <li>
   Regularly review agent and team performance using performance management tools; identify development areas.
  </li>
  <li>
   Ensure timely hiring, onboarding, and ramp-up of agents and team leads.
  </li>
  <li>
   Ensure workforce management adherence, manpower rostering, shift planning, breaks, and leave planning.
  </li>
  <li>
   Deliver reports and insights (daily/weekly/monthly) to CS leadership with recommendations for process improvements.
  </li>
  <li>
   Represent Voice of Customer (VoC) to drive cross-functional CX improvements.
  </li>
  <li>
   Drive team engagement through R&amp;R programs and regular skip-level connect.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   What you'll need:
  </strong>
 </p>
 <ul>
  <li>
   6-8 years of hands-on experience in BPO/Contact Center operations, preferably in e-commerce or telecom companies.
  </li>
  <li>
   Proven track record in managing high-volume customer service operations in Saudi Arabia (KSA).
  </li>
  <li>
   Language: Bilingual fluency in Arabic (written and spoken) and English (written and spoken) is essential.
  </li>
  <li>
   Knowledge of CRM platforms, IVR systems, and WFM tools.
  </li>
  <li>
   Solid skills in MIS reporting, SLA governance, and process compliance
  </li>
  <li>
   Excellent conflict resolution, negotiation, and communication (written and verbal) skills
  </li>
  <li>
   Ability to work collaboratively in a fast-paced, dynamic environment.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Preferred Qualifications
  </strong>
 </p>
 <ul>
  <li>
   Experience in a regional (MENA) or international customer service environment and e-commerce background
  </li>
  <li>
   Certification in Contact Center Management
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Who will excel?
  </strong>
 </p>
 <ul>
  <li>
   We&rsquo;re looking for people with high standards, who understand that hard work matters.
  </li>
  <li>
   You need to be relentlessly resourceful and operate with a deep bias for action.
  </li>
  <li>
   We need people with the courage to be fiercely original.
  </li>
  <li>
   noon is not for everyone; readiness to adapt, pivot, and learn is essential.
  </li>
 </ul>
 <p>
 </p>
</div>


Customer Service Manager

Sofitel

<div><b>Company Description</b><p><br>
&quot;Why work for Accor?<br>
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor&rsquo;s limitless possibilities.</p><p><b>
Sofitel Riyadh Hotel &amp; Convention Center: A Symphony of French Elegance and Saudi Arabian Warmth</b><br>
The Sofitel Riyadh is dedicated to providing a five-star experience characterized by luxury, elegance, and impeccable service. The hotel's commitment to personalized attention ensures that each guest's stay is not just comfortable but memorable. Blending urban sophistication with refined opulence, the Sofitel Riyadh creates an atmosphere where every detail is thoughtfully curated to offer a unique and unforgettable experience.</p><b><br>
Job Description</b><br>
<ul><li>
At all times you must be representative of the qualities of someone delivering luxury service standards. To provide warm, welcoming service without compromise to all guests.</li><li>
Primary focus on sense of guest arrival/departure, hands-on treatment, cleanliness, room ambience, and overall spa experience. Empathetic, friendly, and able to make people feel beautiful inside and out.</li><li>
Establish a long-term relationship with customers.</li><li>
The leading expert in all areas of retail and treatments. Able and available to answer any questions that guests may have and give them extensive feedback and demonstration if applicable; with an ability to execute suggestive and add-on sales.</li><li>
Takes control of rebooking guest after treatment.</li><li>
Perform treatment most suited to guest utilizing a range of techniques.</li><li>
Knowledgeable about all aspects of treatments, spa therapy, and the facility.</li><li>
Monitors, maintains, and re-stocks assigned room with products, supplies, disposables, and work tools.</li></ul><br>
<b>
Qualifications</b><br>
<ul><li>
Certified as Spa Therapist.</li><li>
With 2-5 years of experience in the same field in the hotel industry.</li><li>
With good English communication skills.</li><li>
With a pleasing personality and a well-focused individual.</li><li>
Able to handle pressure at work and capability to multi-task.</li></ul></div>

Spa therapist

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