customer experience specialist Jobs in Training Jobs In Riyadh

customer experience specialist

customer service associate (role open for saudi nationals only), cs operations Jobs in Training Jobs In Riyadh

customer service associate (role open for saudi nationals only), cs operations

customer service representative Jobs in Training Jobs In Riyadh

customer service representative

digital customer support operator Jobs in Training Jobs In Riyadh

digital customer support operator

service desk analyst Jobs in Training Jobs In Riyadh

service desk analyst

customer care advisor voice

Tamara

<div>
 <strong>
  About Us
  <br/>
  <br/>
 </strong>
 Tamara is the leading fintech platform in Saudi Arabia and the wider GCC region with a mission to help people make their dreams come true by building the most customer-centric financial super-app on earth. The company serves millions of users in the region and partners with leading global and regional brands such as SHEIN, Jarir, noon, IKEA and Amazon, as well as small and medium businesses.
 <br/>
 <br/>
 Tamara is Saudi Arabia&rsquo;s first fintech unicorn and is backed by Sanabil Investments, a wholly owned company by the Public Investment Fund (PIF), SNB Capital, Checkout.com, amongst others. The company operates from its headquarters in Riyadh, with additional regional and global support offices.
 <br/>
 <br/>
 <strong>
  Your role
  <br/>
  <br/>
 </strong>
 We're seeking a Customer Care Associate for our Customer Experience team. In this role, you will be crucial in providing answers to customers queries through phone calls, website and live chat related to Tamara&rsquo;s services.
 <strong>
  This role will be based in our offices in Riyadh and is onsite
  <br/>
  <br/>
 </strong>
 Drawing on your proficiency in managing interaction with customers on a daily basis, you will be responsible for delivering exceptional customer service through accurate information and tailored solutions that address their needs to create unique experiences only Tamara can provide.
 <br/>
 <br/>
 With a proven track record of leveraging strong communication skills (written &amp; verbal) to effectively solve customer issues and find solutions quickly, even in a fast-paced environment, and ultimately revolutionize the way millions of users shop, pay, and bank.
 <br/>
 <br/>
 You are a driven, determined, curious team player, knowing that collective strength means we all win. With a positive outlook, you are solution-oriented&ndash;persevering regardless of circumstances, always finding a way through, no matter the challenges.
 <br/>
 <br/>
 You will effectively find a way to work with everyone through empathy and respect. You will be driven and comfortable with responding quickly with urgency, with the ability to change course without losing momentum and energy, resulting in great success.
 <br/>
 <br/>
 <strong>
  Your Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Answer inbound phone calls, Emails and respond to live chats in an efficient manner.
  </li>
  <li>
   Identify customer questions, concerns, and overall needs.
  </li>
  <li>
   Provide accurate answers and solutions to customer queries.
  </li>
  <li>
   Reviewing customer accounts and transactions while resolving issues.
  </li>
  <li>
   Giving detailed explanations of services.
  </li>
  <li>
   Understanding and striving to meet support metrics while providing excellent customer service, and follow communication &ldquo;scripts&rdquo; when handling different topics.
  </li>
  <li>
   Reviewing customer accounts and transactions while resolving issues.
  </li>
  <li>
   Giving detailed explanations of services.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Your expertise
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   University Graduates.
  </li>
  <li>
   Previous customer service experience is a plus.
  </li>
  <li>
   Native Arabic speaker.
  </li>
  <li>
   Fluency in English Language, B1 profile.
  </li>
  <li>
   Ability to use computers.
  </li>
  <li>
   Ability to use internet applications.
  </li>
  <li>
   Great verbal &amp; written communication skills.
  </li>
  <li>
   Ability to handle customers&rsquo; issues.
  </li>
  <li>
   Ability to solve problems in a short period of time.
  </li>
  <li>
   Flexibility with rotational working hours/days.
   <br/>
   <br/>
  </li>
 </ul>
 All qualified individuals are encouraged to apply.
</div>


Customer Care Advisor (Voice)

S&P Global

<b>About the Role:</b><br>
<b>Grade Level (for internal use):</b> 10
<br><br>
<b>The Team:</b><br>
You will be part of the EMEA Customer Success team at S&P Global Energy. Part of the wider Customer Experience team at S&P Global Energy, the team focuses on value, trust and delight: ensuring a smooth onboarding, education and enablement of our customers with our solutions. Through proactive and reactive customer engagement the team develops trust and relationship with clients focusing on their needs and goals.
<br><br>
<b>Responsibilities and Impact:</b><br>
Role is an individual contributor role, not a team leader role.
<br>Engage proactively with customers to understand their needs and ensure they derive maximum value from our solutions.
<br>Successfully and promptly onboard customers and conduct remote and in-person training sessions to educate customers on our products and services as well as personalizing the sessions based on customer needs and workflows.
<br>Develop and maintain strong relationships with key stakeholders within customer organizations to drive adoption and satisfaction.
<br>Monitor and leverage customer data to identify opportunities for further engagement and value creation.
<br>Serve as a trusted advisor, providing insights and recommendations to enhance customer experience and success. Be the voice of the customer to continue improving their experience.
<br><b>Cross functional collaboration:</b> innovate and partner across different functions to create seamless elevated customer experience.
<br><b>Proactive Support:</b> anticipate customer challenges/needs and address them before they escalate.
<br><b>Continual Learning:</b> stay updated on select industry/market/regional trends and product developments to enrich customer engagements.
<br>Promptly and accurately capturing customer engagement activities in Gainsight.
<br><br>
<b>What We’re Looking For:</b><b>Basic Required Qualifications:</b><br>
Fluency in English is required, with a demonstrated ability to communicate effectively in verbally and in writing.
<br>Fluency in French or Russian is an advantage, with a demonstrated ability to communicate effectively in verbally and in writing.
<br>Bachelor's degree in business-related discipline is preferred.
<br>3+ years of experience in customer success, account management, or a similar role.
<br>Proficiency in Gainsight, Salesforce or similar is an advantage.
<br>Industry knowledge (energy, commodities, finance) is an advantage.
<br>Strong communication skills, both written and verbal.
<br>Proven ability to manage multiple accounts and projects simultaneously.
<br>Ability to travel to meet clients.
<br><br>
About S&P Global Energy
<br>At S&P Global Energy, our comprehensive view of global energy and commodities markets enables our customers to make superior decisions and create long-term, sustainable value. Our four core capabilities are: Platts for news and pricing; CERA for research and advisory; Horizons for energy expansion and sustainability solutions; and Events for industry collaboration.
<br><br>
<b>S&P Global Energy is a division of S&P Global (NYSE:</b> SPGI). S&P Global enables businesses, governments, and individuals with trusted data, expertise, and technology to make decisions with conviction. We are Advancing Essential Intelligence through world-leading benchmarks, data, and insights that customers need in order to plan confidently, act decisively, and thrive economically in a rapidly changing global landscape. Learn more at www.spglobal.com/energy .
<br><br>
What’s In It For You?
<br><br>
<b>Our Mission:</b><br>
Advancing Essential Intelligence.
<br><br>
<b>Our People:</b><br>
We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. Join us and help create the critical insights that truly make a difference.
<br><br>
<b>Our Values:</b><br>
Integrity, Discovery, Partnership
<br><br>
Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals.
<br><br>
<b>Benefits:</b><br>
We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global.
<br><br>
<b>Our benefits include:</b><br>
<b>Health & Wellness:</b> Health care coverage designed for the mind and body.
<br><br>
<b>Flexible Downtime:</b> Generous time off helps keep you energized for your time on.
<br><br>
<b>Continuous Learning:</b> Access a wealth of resources to grow your career and learn valuable new skills.
<br><br>
<b>Invest in Your Future:</b> Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
<br><br>
<b>Family Friendly Perks:</b> It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.
<br><br>
<b>Beyond the Basics:</b> From retail discounts to referral incentive awards—small perks can make a big difference.
<br><b>For more information on benefits by country visit:</b> https://spgbenefits.com/benefit-summaries
<br><br>
<b>Global Hiring and Opportunity at S&P Global:</b><br>
At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets.
<br><br>
<b>Recruitment Fraud Alert:</b><br>
If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to reportfraud@spglobal.com . S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, “pre-employment training” or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here .
<br><br>
-----------------------------------------------------------
<br><br>
Equal Opportunity Employer
<br>S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment.
<br><br>
If you need an accommodation during the application process due to a disability, please send an email to: EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person.
<br><br>
<b>US Candidates Only:</b> The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf
<br><br>
----------------------------------------------------------- 20 - Professional (EEO-2 Job Categories-United States of America), SLSGRP202.1 - Middle Professional Tier I (EEO Job Group)
<br><br>
<b>Job ID:</b> 323589
<br><b>Posted On:</b> 2025-12-19
<br><b>Location:</b> Riyadh, Saudi Arabia

Customer Success Manager

<div><div><b>We help the world run better</b><br>
At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging &ndash; but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.</div><p></p><p><br>
Job Title: Architecture Advisor</p><p>
What you'll do:</p><p>
The Customer Advisory Architecture Advisor (AA) works closely with SAP&rsquo;s Sales organization and the Partner ecosystem to define the account strategy. AAs are responsible for bridging the gap between the customer&rsquo;s business strategy and relevant solutions through crafting the to-be business and solution architectures and designing a transformation roadmap at the enterprise level to facilitate the customer&rsquo;s adoption of Cloud-based architectures. They are trusted advisors for the customer to achieve their desired to-be SAP-based Enterprise Architecture.</p><p>
As an Architecture Advisor (AA), you will focus on the following key areas:</p><p>
Account Planning &amp; Architecture Management Responsibilities</p><ul><li>
Support the assessment of current customer solutions from SAP and potential areas of opportunity for faster solution adoption &amp; consumption, as well as footprint expansion.</li><li>
Engage with customers to support sales cycles throughout the Customer Value Journey as an integral member of the SAP account team.</li><li>
Drive business and IT architecture definitions to ensure consistency, cooperation, and alignment with SAP organizations, the customer, and partners.</li><li>
Provide a linkage from the customer to SAP product development leadership.</li></ul><p>
Creating an SAP Architecture Vision for the Customer</p><ul><li>
Support building customer demand through appropriate thought leadership positioning.</li><li>
Understand customer&rsquo;s business process map and business model with industry reference architecture focus.</li><li>
Understand customer&rsquo;s current enterprise landscape and future needs.</li><li>
Drive the positioning of standard cloud architectures (plug &amp; play) leveraging standard cloud solutions.</li></ul><p>
Building Key Customer Architecture Deliverables: Business &amp; Solution Architecture, Target State, Transformation Roadmap</p><ul><li>
Drive business architecture and capability mapping to solution design.</li><li>
Ensure IT feasibility of the business capabilities mapping to SAP solution architecture.</li><li>
Support customer cloud transformation roadmap definition (business and application focus).</li><li>
Drive customer cloud/hybrid transformation roadmap definition (standard cloud application and technology focus).</li></ul><p>
Being a Trusted Architecture Advisor for the Customer</p><ul><li>
Align living roadmap with current adoption/solution consumption.</li><li>
Support living roadmap governance &amp; adaptation based on evolution of customer needs and SAP solutions.</li><li>
Drive solution expansion by highlighting value &amp; linkages to the broader SAP Portfolio</li></ul><p>
What you bring:</p><ul><li>
Considerable experience with software/IT organizations as an IT Architecture or Enterprise Architecture Advisor and/or specific expertise with software solutions through Solution Management, Sales, Presales, Adoption/Consumption, Consulting or Business Development, demonstrating successful outcomes over multiple years.</li><li>
Represent SAP as the trusted advisor within SAP and/or the market.</li><li>
Deep knowledge of Cloud, Hosted Services, SaaS/ PaaS models and Cloud-based commerce/ business networks.</li><li>
Proven professional networks in the market to drive pipeline and revenue growth for SAP.</li><li>
Proven track record of success in the selected industry area, if required.</li><li>
Proven leadership and project management experience.</li><li>
Proven experience of driving tangible outcomes in Enterprise Architecture for customers.</li><li>
Fluency in English; any other language is an asset</li><li>
Education: Bachelor's degree (or equivalent) required, MBA or equivalent degree required from accredited university preferred.</li><li>
TOGAF or SAPIEA-10 certifications and Experience in using EAM tools is a an added value for candidates</li></ul><p>
Meet your team:</p><p>
At the core of our mission, the Architecture Advisor team is dedicated to guiding our customers through their cloud business transformation journey. Our experts work collaboratively to deliver tailored, consistent value to every customer, ensuring they achieve the best results from their cloud investments.</p><p>
We are passionate about enhancing the end-to-end customer experience. By focusing on improving the adoption and consumption of SAP&rsquo;s products and services, we help customers unlock the full potential of their technology solutions.</p><p>
What sets our team apart is our deep understanding of each customer&rsquo;s unique industry landscape. By speaking our customers' language, we build stronger foundations of trust and credibility. This allows us to engage with them in more meaningful ways, addressing industry-specific needs, challenges, and opportunities. The better we understand our customers, the easier it becomes to foster lasting relationships that drive real business transformation</p><p>
Whether helping customers overcome obstacles or identifying new growth avenues, the Architecture Advisor team is committed to delivering value every step of the way.</p><p></p><div><b><br>
Bring out your best</b><br>
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.
<br>
<br>
<b>We win with inclusion</b><br>
SAP&rsquo;s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone &ndash; regardless of background &ndash; feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.<br>
<br>
SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.<br>
<br>
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.<br>
<br>
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.<br>
<br>
Successful candidates might be required to undergo a background verification with an external vendor.</div><div></div><div><b><br>
AI Usage in the Recruitment Process</b></div><div>
For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.
</div><p>Please note that any violation of these guidelines may result in disqualification from the hiring process.<br>
<br>
Requisition ID: 441960 | Work Area: Information Technology | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid</p></div>

Architecture Advisor

Infoblox

<div>
 <strong>
  Job Description
  <br/>
  <br/>
 </strong>
 At Infoblox, every breakthrough begins with a bold
 <strong>
  &ldquo;what if.&rdquo;
 </strong>
 <br/>
 <br/>
 <strong>
  What if
 </strong>
 your ideas could ignite global innovation?
 <br/>
 <br/>
 <strong>
  What if
 </strong>
 your curiosity could redefine the future?
 <br/>
 <br/>
 We invite you to step into the next exciting chapter of
 <strong>
  your
 </strong>
 career journey. Bring your creativity, drive, your daring spirit, and feel what it&rsquo;s like to thrive on a team big enough to make an impact, yet small enough to make a difference. Our cloud-first networking and security solutions already protect
 <strong>
  70% of the Fortune 500
 </strong>
 , and we&rsquo;re looking for creative thinkers ready to push that influence even further. Join us and discover how far your bold &ldquo;what if&rdquo; can take the world, your community, and your career.
 <br/>
 <br/>
 Here, how we empower our people is extraordinary:
 <strong>
  Glassdoor Best Places to Work 2025, Great Place to Work-Certified in five countries, and Cigna Healthy Workforce honors three years running
 </strong>
 &mdash; and what we build is world-class: recognized as
 <strong>
  CybersecAsia&rsquo;s Best in Critical Infrastructure 2024
 </strong>
 &mdash;evidence that when first-class technology meets empowered talent, remarkable careers take shape. So,
 <strong>
  what if
 </strong>
 the next big idea, and the next great career story, comes from you? Become the force that turns every &ldquo;what if&rdquo; into &ldquo;what&rsquo;s next&rdquo;.
 <br/>
 <br/>
 In a world where you can be anything,
 <strong>
  Be Infoblox
 </strong>
 .
 <br/>
 <br/>
 <strong>
  SALES ENGINEER
  <br/>
  <br/>
 </strong>
 We have an opportunity for a Sales Engineer to join our MEA sales team in Saudi Arabia reporting to the Regional Director for the team for the region. In this pivotal role, the main focus is working closely with our world-class sales team to overcome and remove all technical barriers in the sales process. This trusted technical advisor will help the sales team develop new business by working directly with customers and partners, effectively positioning Infoblox solutions.
 <br/>
 <br/>
 You&rsquo;re the ideal candidate if you are a strategic thinker with a strong networking and security background, understand complex SaaS selling, work well independently, and are results-driven.
 <br/>
 <br/>
 <strong>
  Be a Contributor - What You&rsquo;ll Do
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Build business cases and technical differentiation in sales opportunities by educating customers and partners about Infoblox solution
  </li>
  <li>
   Develop pre-sales engineering content&mdash;presentations, demos, and webinars&mdash;on Infoblox solutions for customer and partner audiences
  </li>
  <li>
   Design solutions and architectural diagrams that convey proposed Infoblox solutions, how they will be engineered, and how they will integrate with other vendors
  </li>
  <li>
   Educate partner technical sales teams about Infoblox solutions and technologies and when/how they can identify opportunities and position Infoblox solutions to customers
  </li>
  <li>
   Work closely with your primary account manager and support the rest of the team in your areas of core competency
  </li>
  <li>
   Evaluate and identify new opportunities within existing accounts to expand with more Infoblox solutions
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Be Prepared - What You Bring:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   5 + years of experience supporting technical sales or 5+ years of experience in engineering or operations networking
  </li>
  <li>
   5 + years of experience in networking technologies, including TCP/IP, DNS, DHCP, LAN/WAN, Routing, Switching, Firewalls, IPv4/v6, UNIX Admin, and experience with switches, routers, and firewalls in Intranet/Internet/Extranet environments
  </li>
  <li>
   Strong knowledge of general security best practices and direct experience with at least one security product
  </li>
  <li>
   Strong interpersonal and presentation skills, with the ability to articulate complex technology simply
  </li>
  <li>
   Ability to work in the field frequently; travel is required
  </li>
  <li>
   Conscientious attitude and dependability, self-starter, ability to work independently while appreciating teamwork and communication
  </li>
  <li>
   DDI -- DNS/DHCP/IPAM experience
  </li>
  <li>
   CCSP, CISSP, CASP+, CySA+ CEH technical certifications a plus
  </li>
  <li>
   Bachelor's Degree
  </li>
  <li>
   Native level English and Arabic
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Be Successful &mdash; Your Path
 </strong>
 <br/>
 <br/>
 <strong>
  First 90 Days:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Immerse in our culture, connect with mentors, and map the systems and stakeholders that rely on your work
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Six Months:
 </strong>
 <br/>
 <br/>
 <ul>
  <li>
   Have a foundational knowledge of our entire product/solution portfolio
  </li>
  <li>
   Demonstrate fluency with either on-prem or SaaS-based Infoblox solutions
  </li>
  <li>
   Identify 1-2 specialization areas
  </li>
  <li>
   Capable of handling primary SA customer-facing tasks with only occasional help from others
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  One Year:
 </strong>
 <br/>
 <br/>
 <ul>
  <li>
   Demonstrate fluency with all Infoblox solutions
  </li>
  <li>
   Capable of handling advanced SA customer-facing tasks with only occasional help from others
  </li>
  <li>
   Able to conduct POC&rsquo;s &amp; customer demo&rsquo;s with little to no supervision
  </li>
  <li>
   Go-to person for specialization area for assigned region
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Belong&mdash;
 </strong>
 <strong>
  Your Community
 </strong>
 <br/>
 <br/>
 Our culture thrives on inclusion, rewarding the bold ideas, curiosity, and creativity that move us forward. In a community where every voice counts, continuous learning is the norm. So, whether you code, create, sell, or care for customers, you&rsquo;ll grow and belong here.
 <br/>
 <br/>
 <strong>
  Be Rewarded &mdash;
 </strong>
 <strong>
  Benefits That Help You Grow, Thrive, Belong
 </strong>
 <br/>
 <br/>
 <ul>
  <li>
   Comprehensive health coverage, generous PTO, and flexible work options
  </li>
  <li>
   Learning opportunities, career-mobility programs, and leadership workshops
  </li>
  <li>
   Sixteen paid volunteer hours each year, global employee resource groups, and a &ldquo;No Jerks&rdquo; policy that keeps collaboration healthy
  </li>
  <li>
   Modern offices with EV charging, healthy snacks (and the occasional cupcake), plus hackathons, game nights, and culture celebrations
  </li>
  <li>
   Charitable Giving Program supported by Company Match
   <br/>
   <br/>
  </li>
 </ul>
 Ready to
 <strong>
  Be the Difference?
 </strong>
 <br/>
 <br/>
 <em>
  Infoblox is an Affirmative Action and Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis
 </em>
 <br/>
 <br/>
</div>


Sales Engineer II

Wipro

<div>Job Description<p></p><div><div><ul><li><div><b><br>
</b><br>
</div></li></ul></div></div><div><div><div><div>Job Title: Solution Architect L1
</div></div></div></div><div><div><div><div>City: Riyadh
</div></div></div></div><div><div><div><div>State/Province: Riyadh Province
</div></div></div></div><div><div><div><div>Posting Start Date: 12/17/25
</div></div></div></div><div><div><div><div>Job Description:
<div><div><div><h2 class="jobSectionHeader"><b>Job Description
</b></h2></div><div><p><b>Role Purpose<br>
</b></p><p><br>
The purpose of the role is to create exceptional architectural solution design and thought leadership and enable delivery teams to provide exceptional client engagement and satisfaction.<br>
<br>
</p></div></div><div><div><h2 class="jobSectionHeader"><b>͏
</b></h2></div><div><h2 class="jobSectionHeader"><b>Do
</b></h2><h3 class="jobSectionHeader"><b>1.Develop architectural solutions for the new deals/ major change requests in existing deals
</b></h3><ul><li>Creates an enterprise-wide architecture that ensures systems are scalable, reliable, and manageable.
</li><li>Provide solutioning of RFP&Atilde;&cent;&Acirc;&Acirc;s received from clients and ensure overall design assurance
</li><li>Develop a direction to manage the portfolio of to-be-solutions including systems, shared infrastructure services, applications in order to better match business outcome objectives
</li><li>Analyse technology environment, enterprise specifics, client requirements to set a collaboration solution design framework/ architecture
</li><li>Provide technical leadership to the design, development and implementation of custom solutions through thoughtful use of modern technology
</li><li>Define and understand current state solutions and identify improvements, options &amp; tradeoffs to define target state solutions
</li><li>Clearly articulate, document and sell architectural targets, recommendations and reusable patterns and accordingly propose investment roadmaps
</li><li>Evaluate and recommend solutions to integrate with overall technology ecosystem
</li><li>Works closely with various IT groups to transition tasks, ensure performance and manage issues through to resolution
</li><li>Perform detailed documentation (App view, multiple sections &amp; views) of the architectural design and solution mentioning all the artefacts in detail
</li><li>Validate the solution/ prototype from technology, cost structure and customer differentiation point of view
</li><li>Identify problem areas and perform root cause analysis of architectural design and solutions and provide relevant solutions to the problem
</li><li>Collaborating with sales, program/project, consulting teams to reconcile solutions to architecture
</li><li>Tracks industry and application trends and relates these to planning current and future IT needs
</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>͏<br>
</b></h2></div><p></p><div><ul><li>Provides technical and strategic input during the project planning phase in the form of technical architectural designs and recommendation
</li><li>Collaborates with all relevant parties in order to review the objectives and constraints of solutions and determine conformance with the Enterprise Architecture
 </li><li>Identifies implementation risks and potential impacts
</li></ul><p><b>2.Enable Delivery Teams by providing optimal delivery solutions/ frameworks
</b></p><ul><li>Build and maintain relationships with executives, technical leaders, product owners, peer architects and other stakeholders to become a trusted advisor
</li><li>Develops and establishes relevant technical, business process and overall support metrics (KPI/SLA) to drive results
</li><li>Manages multiple projects and accurately reports the status of all major assignments while adhering to all project management standards
</li><li>Identify technical, process, structural risks and prepare a risk mitigation plan for all the projects
</li><li>Ensure quality assurance of all the architecture or design decisions and provides technical mitigation support to the delivery teams
</li><li>Recommend tools for reuse, automation for improved productivity and reduced cycle times
</li><li>Leads the development and maintenance of enterprise framework and related artefacts
</li><li>Develops trust and builds effective working relationships through respectful, collaborative engagement across individual product teams
</li><li>Ensures architecture principles and standards are consistently applied to all the projects
</li><li>Ensure optimal Client Engagement
<ul><li>Support pre-sales team while presenting the entire solution design and its principles to the client
</li><li>Negotiate, manage and coordinate with the client teams to ensure all requirements are met and create an impact of solution proposed
</li><li>Demonstrate thought leadership with strong technical capability in front of the client to win the confidence and act as a trusted advisor
</li></ul></li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>͏
</b></h2></div><div><h2 class="jobSectionHeader"><b>3.Competency Building and Branding
</b></h2><ul><li>Ensure completion of necessary trainings and certifications
</li><li>Develop Proof of Concepts (POCs),case studies, demos etc. for new growth areas based on market and customer research
</li><li>Develop and present a point of view of Wipro on solution design and architect by writing white papers, blogs etc.
</li><li>Attain market referencability and recognition through highest analyst rankings, client testimonials and partner credits
</li><li>Be the voice of Wipro&Atilde;&cent;&Acirc;&Acirc;s Thought Leadership by speaking in forums (internal and external)
</li><li>Mentor developers, designers and Junior architects in the project for their further career development and enhancement
</li><li>Contribute to the architecture practice by conducting selection interviews etc
</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>͏
</b></h2></div><div><h2 class="jobSectionHeader"><b>4.Team Management
</b></h2><ul><li><h3 class="jobSectionHeader"><b>Resourcing
</b></h3><ul><li>Anticipating new talent requirements as per the market/ industry trends or client requirements
</li><li>Hire adequate and right resources for the team
</li></ul></li><li>Talent Management
<ul><li>Ensure adequate onboarding and training for the team members to enhance capability &amp; effectiveness
</li><li>Build an internal talent pool and ensure their career progression within the organization
</li><li>Manage team attrition
</li><li>Drive diversity in leadership positions
</li></ul></li><li>Performance Management
<ul><li>Set goals for the team, conduct timely performance reviews and provide constructive feedback to own direct reports
</li><li>Ensure that the Performance Nxt is followed for the entire team
</li></ul></li><li>Employee Satisfaction and Engagement
<ul><li>Lead and drive engagement initiatives for the team
</li><li>Track team satisfaction scores and identify initiatives to build engagement within the team</li></ul></li></ul></div></div></div></div></div></div></div></div><p></p>

Solution Architect L1

Adobe

Our Company
<br><br>
Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen.
<br><br>
We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!
<br><br>
<b>Location:</b> KAFD, Riyadh
<br><b>Hours of work :</b> 40 hours per week
<br><b>Education requirement :</b> Degree or equivalent qualification/experience
<br><b>Experience requirement :</b> Minimum 3 years in SaaS, Consulting or Technology environment
<br><b>Benefits:</b> Private medical insurance; Employee stock purchase plan; Holiday & global well-being days; Allowances plus many more.
<br><b>Application start and end date :</b> Starting 10th of December for approx. 4-6 weeks.
<br><br>
Adobe Middle East
<br>Adobe in the Middle East empowers businesses and individuals through creativity and digital transformation. In Saudi Arabia, we support Vision 2030 by driving innovation, developing local talent, and enabling exceptional customer experiences. As the regional headquarters for foreign companies, Adobe serves as a strategic hub for growth and collaboration across markets. Join us to help shape the future of digital experiences in one of the world’s most dynamic region.
<br><br>
<b>The Opportunity:</b><br>
We are searching for a Senior Solution Consultant to be part of our Middle East & Africa pre-sales team!
<br>As a Solution Consultant, you’ll act as a trusted advisor to our customers. Understanding their business landscape and objectives and demonstrating and articulating the value of the Adobe Experience Cloud solutions and how they optimise and support their digital strategies and tackle their most important business challenges. You'll provide our customers with advice on digital change, helping them to utilise Adobe’s content supply chain solutions and grow their business.
<br>The Solution Consultant will actively drive and manage the technology evaluation stage of the sales process, working in conjunction with the sales team as the key technical advisor and product advocate for our products. This role requires solution selling capabilities, value-prop selling methodologies, strong business and selling instincts, and direct, in-person consultation with customers. The Solution Consultant must be able to articulate technology and solution positioning to both business and technical users.
<br>Our most successful Solution Consultants take a consultative approach and are looked upon by our customers as subject matter authorities and trusted advisors.
<br><br>
You’ll need the following skills and experiences to be successful:
<br><br>
Three years or more experience in a Presales capacity positioning and demonstrating content & workflow solutions, ideally with aligned Adobe solutions
<br><br>
A very strong understanding of digital m arketing, content management , omnichannel content delivery, content as a service, asset management, work flow and capacity management technology and the role this technology plays in driving digital transformation and business outcomes.
<br><br>
A very strong understanding of Digital Marketing and emerging trends
<br><br>
Experience with a subset of, or all of Adobe Content Supply Chain solutions (Adobe Experience Manager, Adobe Workfront and Creative Cloud)
<br><br>
Familiar ity with Content Architecture concepts including cloud hosting technology across AWS, Azure, Google Cloud , headless and hybrid content management
<br><br>
Ability to u nderstand customer requirements and work with Adobe sales to craft an appropriate strategy to close the sale.
<br><br>
Amplify Adobe’s voice at field events such as conferences, seminars, etc.
<br><br>
Influence Adobe’s product roadmap by conveying customer requirements to Product Management teams.
<br><br>
A strong track record of being able to identify critical business issues using advanced discovery techniques and providing solution based approaches.
<br><br>
Exceptional presentation skills and conversational skills, including solution demonstrations using ‘Value Based Selling’ techniques to different audience types.
<br><br>
The type of person you will be and the types of activities you will be great at doing:
<br><br>
A brilliant multi-tasker, operating in a fast-paced environment, engaging with multiple clients and stakeholders in parallel.
<br><br>
A motivated self-starter in order to go off and find answer to challenges using existing libraries of content and knowledge.
<br><br>
Effective in supporting complex RFP responses and submissions.
<br><br>
Excited to participate and lead client workshops, presentations and meetings.
<br><br>
Thorough, in order to keep up with Competitive offerings and market changes.
<br><br>
High attention to detail so you can build highly personalised end to end user journey stories and solution demonstrations.
<br><br>
Business Savy allowing for excellent Discovery meetings to really understand client needs and pains
<br><br>
Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law. Learn more.
<br><br>
Adobe aims to make Adobe.com accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email accommodations@adobe.com or call (408) 536-3015.

Senior Solutions Consultant, Content Supply Chain

Dr. Soliman Fakeeh Hospital Riyadh

<div>
 <p>
  <strong>
   Responsibilities
  </strong>
 </p>
 <p>
  Responsible for supporting the development and execution of marketing strategies that promote the brand, services, and initiatives. The role involves market research, content creation, digital and traditional marketing, and performance analysis to ensure the alignment of marketing activities with the goals of Fakeeh Care.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Key Responsibilities and Duties:
  </strong>
 </p>
 <p>
  1. Supports the marketing strategy by assisting in creating and executing marketing plans that align with the
 </p>
 <p>
  goals of Fakeeh Care.
 </p>
 <p>
  2. Gathers and analyzes market data, trends, competitor activities, and customer insights, identifying
 </p>
 <p>
  opportunities for growth and strategic decision-making.
 </p>
 <p>
  3. Develops, writes, and edits marketing content for various channels (e.g., digital, print, social media), ensuring
 </p>
 <p>
  consistency with brand messaging.
 </p>
 <p>
  4. Assists in planning, coordinating, and executing multi-channel marketing campaigns, ensuring timely delivery.
 </p>
 <p>
  5. Oversees and manages the social media presence, creating content, engaging with the community, and
 </p>
 <p>
  maintaining a consistent brand voice on relevant platforms.
 </p>
 <p>
  6. Assists with the planning and execution of marketing events, conferences, webinars, and other promotional
 </p>
 <p>
  activities, ensuring successful brand engagement and audience interaction.
 </p>
 <p>
  7. Works closely with internal teams (sales, design, communications) to ensure that marketing campaigns and
 </p>
 <p>
  materials.
 </p>
 <p>
  8. Tracks and reports on marketing campaign performance, including key metrics such as engagement, ROI, and
 </p>
 <p>
  lead generation, and provides recommendations for improvements.
 </p>
 <p>
  9. Maintains consistency in brand messaging, visuals, and overall identity across all marketing materials and
 </p>
 <p>
  communications.
 </p>
 <p>
  10. Provides administrative support related to marketing activities, including tracking project progress, managing
 </p>
 <p>
  budgets, and maintaining records.
 </p>
 <p>
  11. Other duties as assigned within the scope of the job.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Qualifications
  </strong>
 </p>
 <ul>
  <li>
   3 years' of marketing experience
  </li>
  <li>
   BS/BA in Marketing or a related field of study
  </li>
  <li>
   Excellent writing and communication skills
  </li>
  <li>
   Preferably healthcare background
  </li>
 </ul>
 <p>
 </p>
</div>


Marketing Specialist

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