business analyst

data analyst

financial analyst

senior business analyst

senior data analyst

crm analyst

Al-Futtaim Automotive

Join to apply for the CRM Analyst Retail role at Al-Futtaim Automotive Job Requisition ID: 171992 Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions-automotive, financial services, real estate, retail and healthcare-employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group's entrepreneurship and relentless customer focus enables the organisation to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate. By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day. Overview Of The Role <ul> <li>The ECRM Executive will play a critical role in driving customer engagement through data-driven campaigns leveraging Email, Push, and WhatsApp channels. With strong analytical skills and a focus on customer lifecycle management, the role involves designing and optimizing omni-channel drip campaigns. Success in this role requires deep insights into customer personalization and the ability to deliver measurable business impact. The executive will work closely with cross-functional teams to align strategies with business goals and maintain CRM platform health. </li> </ul> What You Will Do <ul> <li>Plan, build, and execute CRM campaigns across Email, Push, WhatsApp, and other relevant channels.</li> <li>Manage end-to-end campaign execution including segmentation, targeting, personalization, and testing.</li> <li>Conduct pre- and post-campaign analysis to measure performance, derive insights, and optimize future campaigns.</li> <li>Design customer lifecycle journeys and set up automated drip campaigns across omni-channel touchpoints.</li> <li>Leverage data and analytics to identify opportunities for improving retention, engagement, and revenue.</li> <li>Collaborate with cross-functional teams (Brand marketing, Product, and IT) to align CRM strategies with business goals.</li> <li>Hands on experience in (HTML, Jinja, or similar scripting) for personalised/dynamic template creation.</li> <li>Monitor and maintain CRM platform health, ensuring data quality and integration with other systems.</li> <li>Stay updated with CRM best practices, tools, and industry trends to continuously enhance customer communication.</li> </ul> Technology and Tools <ul> <li>Hands on experience with CDP/CRM tools like Braze, Salesforce, Blueshift, Bloomreach, MoEngage.</li> </ul> Required Skills To Be Successful <ul> <li>Extensive CRM campaign management experience.</li> <li>Proficient in email and push notification technologies.</li> <li>Strong analytical and reporting skills.</li> <li>Proficiency in HTML and scripting languages.</li> </ul> What Qualifies You For The Role <ul> <li>Minimum 5 years of CRM experience in Retail/E-commerce.</li> <li>Proven expertise in managing campaigns across Email, Push Notification, and WhatsApp.</li> <li>Strong analytical mindset with experience in campaign performance analysis and reporting. </li><li>Solid understanding of customer segmentation, lifecycle marketing, and omni-channel strategies.</li> <li>Hands-on experience with marketing automation platforms and CDPs.</li> <li>Basic HTML and Jinja (or equivalent scripting) knowledge for campaign customization.</li> <li>Excellent problem-solving, communication, and stakeholder management skills.</li> <li>Ability to work independently and drive projects end-to-end.</li> </ul> We're here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish. Before you click "apply": Please read the job description carefully to ensure you can confidently demonstrate why this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our Values of Respect, Integrity, Collaboration, and Excellence. As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.<img src="https://www.jobg8.com/Tracking.aspx?%2fh34g3pSz%2f76Mdw8xJkKcPxkw6AH2MoSp" width="0" height="0" />

CRM Analyst Retail

CHANEL

<div>
 Reporting into the Client Engagement &amp; Digital Executive.
 
 
 
 Key Responsibilities:
 
 
 
 
 CRM &amp; Clienteling
 
 
 
 
 <ul>
 <li>
 Collaborate with the Client Engagement &amp; Digital Executive and three business units to implement innovative clienteling initiatives.
 </li>
 <li>
 Drive the operational execution of activations, including emailers, digital and print cards, and brochures.
 </li>
 <li>
 Champion the adoption of retail clienteling tools, liaising with HQ (Paris) for technical improvements and troubleshooting.
 </li>
 <li>
 Support the rollout of new clienteling tool features, ensuring seamless integration for all users.
 </li>
 <li>
 Deliver clear monthly KPIs, client listings, reports, and ROI calculations for the entire network.
 </li>
 <li>
 Respond efficiently to ad-hoc queries related to events and marketing activities, providing timely solutions.
 
 
 
 </li>
 </ul>
 
 Data Management
 
 
 
 
 <ul>
 <li>
 Play an active role in enhancing and enlarging the client database, focusing on data quality, accuracy, and the removal of duplicates.
 </li>
 <li>
 Design dashboards to track data capture and correction efforts.
 </li>
 <li>
 Reconcile and synthesize data from different sources to generate valuable client insights.
 
 
 
 </li>
 </ul>
 
 Client Insights
 
 
 
 
 <ul>
 <li>
 Contribute to in-depth analysis of client databases and profiles.
 </li>
 <li>
 Present findings visually to make data accessible and actionable for stakeholders.
 
 
 
 </li>
 </ul>
 
 Energizers:
 
 
 
 
 <ul>
 <li>
 You thrive on turning raw data into clear, actionable insights that shape business decisions.
 </li>
 <li>
 You are energized by collaboration, especially when working across diverse teams and cultures.
 </li>
 <li>
 You enjoy the challenge of streamlining processes and introducing new digital solutions that make a tangible difference.
 </li>
 <li>
 You find satisfaction in supporting colleagues, solving problems, and seeing your work directly impact client engagement.
 
 
 
 </li>
 </ul>
 
 Impact You Will Bring:
 
 
 
 
 <ul>
 <li>
 Accelerate the adoption of cutting-edge clienteling tools, enhancing the way teams connect with and understand clients.
 </li>
 <li>
 Improve the quality and usability of client data, enabling more personalized and effective marketing strategies.
 </li>
 <li>
 Deliver actionable insights that drive measurable improvements in client engagement and business performance.
 </li>
 <li>
 Foster a culture of innovation and continuous improvement within the team, setting new standards for efficiency and collaboration.
 </li>
 <li>
 Serve as a proactive, reliable partner, always ready to tackle challenges and contribute to shared success.
 
 
 
 </li>
 </ul>
 
 Profile &amp; Qualifications:
 
 
 
 
 <ul>
 <li>
 Master&rsquo;s degree (business school or university) with experience in data marketing and CRM, and strong analytical skills.
 </li>
 <li>
 Highly skilled in Excel (advanced pivots, index, match, vlookup) and familiar with Power BI; adept at interpreting client behaviors.
 </li>
 <li>
 Exceptional communicator, able to understand and address the needs of both retail and office partners.
 </li>
 <li>
 Organized, interpersonal, proactive, and solution-oriented; ready to adapt and excel in a fast-paced setting.
 </li>
 <li>
 Fluent in English; Arabic and/or French is a plus.
 </li>
 <li>
 Internship based in Dubai, duration: 6 months.
 
 </li>
 </ul>
</div>

CRM Data Analyst intern

EDGE INTEGRATED TECHNICAL SERVICES LLC

Job Description:We are looking for a Zoho CRM Developer / Analyst who can independently design, develop, and customize Zoho CRM modules to meet business requirements. The ideal candidate will have hands-on experience in building workflows, automation, reports, and integrations while ensuring smooth functionality across departments.You will work closely with management and internal teams to understand process needs, optimize CRM usage, and enhance data-driven decision-making.Key Responsibilities:<ul><li>Design and develop custom Zoho CRM modules, fields, layouts, and dashboards.</li><li>Create and manage workflows, automation, and blueprints to streamline business operations.</li><li>Customize CRM functions using Deluge scripting and ensure system efficiency.</li><li>Integrate Zoho CRM with other Zoho applications (Books, Projects, Creator, etc.) and third-party tools.</li><li>Analyze existing processes and recommend system improvements to enhance productivity.</li><li>Troubleshoot technical issues and implement timely solutions.</li><li>Ensure data integrity and accuracy across all CRM modules.</li><li>Prepare reports, performance metrics, and analytics as required by management.</li><li>Work independently on CRM development projects with minimal supervision.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree in Computer Science, Information Technology, or related field.</li><li>Minimum 2&ndash;3 years of hands-on experience in Zoho CRM development.</li><li>Strong understanding of Deluge scripting, API integration, and Zoho ecosystem.</li><li>Proven experience in module creation and customization.</li><li>Ability to work independently and deliver results within deadlines.</li><li>Excellent problem-solving and analytical skills.</li><li>Strong communication and documentation abilities.</li></ul>Job Types: Full-time, PermanentPay: AED3,000.00 - AED4,000.00 per monthApplication Question(s):<ul><li>Can you create the CRM Modules on your own?</li><li>Can you work Independently at Backend?</li><li>Can you work as Zoho CRM Analyst?</li></ul>

Zoho CRM Developers

Al Khayyat Investments (AKI)

<div>
 
 
 Job Purpose:
 
 
 
 We are seeking a highly analytical and detail-oriented Data Analyst to support the CRM &amp; Loyalty function by transforming complex data into actionable insights. The ideal candidate will be responsible for building data models, designing dashboards, and delivering performance reports to optimize the loyalty program&rsquo;s impact across all channels. This role requires strong technical proficiency in Power BI, SQL, and Databricks, along with the ability to communicate data-driven recommendations effectively.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Develop and monitor loyalty KPIs such as enrollment trends, customer retention, basket size, and lifetime value.
 </li>
 <li>
 Build predictive models and performance forecasts to support strategic decision-making.
 </li>
 <li>
 Conduct customer segmentation, churn prediction, and cohort analyses.
 </li>
 <li>
 Identify underperforming segments or campaigns and recommend improvement actions.
 </li>
 <li>
 Structure and manage scalable data models to support loyalty performance tracking.
 </li>
 <li>
 Design dynamic dashboards using Power BI, SQL, and Databricks for real-time insights.
 </li>
 <li>
 Ensure data quality, normalization, and integrity across CRM and loyalty datasets.
 </li>
 <li>
 Collaborate with cross-functional teams (IT, marketing, retail, e-commerce) to align on unified performance reporting.
 </li>
 <li>
 Evaluate CRM and loyalty campaigns, providing ROI reports and behavior analyses.
 </li>
 <li>
 Document data logic, definitions, and governance for reporting transparency.
 </li>
 <li>
 Monitor compliance with data privacy and consent management standards.
 </li>
 </ul>
 
 
 
 
 
 Experience, Qualifications &amp; Skills:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Data Science, Analytics, Statistics, Engineering, or related field.
 </li>
 <li>
 2&ndash;4 years of experience in CRM, loyalty analytics, or performance reporting.
 </li>
 <li>
 Strong expertise in Power BI, SQL, and Databricks with large datasets.
 </li>
 <li>
 Solid understanding of loyalty program logic, customer segmentation, and ROI measurement.
 </li>
 <li>
 Excellent analytical, problem-solving, and data storytelling skills.
 </li>
 <li>
 Strong communication and collaboration abilities.
 </li>
 <li>
 Experience in retail, pharmacy, or e-commerce analytics is an advantage.
 </li>
 <li>
 Knowledge of Spark SQL, Python, or advanced statistical modeling is a plus.
 </li>
 <li>
 Familiarity with CDP platforms, CRM tools, and data governance frameworks preferred.
 </li>
 </ul>
 
 
</div>

Data Analyst - CRM & Loyalty ( BinSina )

Object 1 Real Estate

We are Object 1 (object-1.com), a contemporary development of the new world. Multicultural, aesthetic, intelligent, and sustainable. As part of the international TSZ Group, we view architecture as a work of art &mdash; an innovative masterpiece.For over a decade, we have been implementing projects that go beyond transforming skylines &mdash; they redefine the way people live and interact with modern cities.Due to our rapid growth and launch of new developments, we are looking for a Bitrix Specialist (Sales Analyst) to join our team.Key Responsibilities:<ul><li>Prepare, maintain, and automate sales reports in CRM systems (Salesforce, Bitrix24, Zoho, HubSpot, etc.);</li><li>Analyze sales funnel performance, conversion rates, and sales team activity;</li><li>Develop and maintain sales forecasts and performance dashboards;</li><li>Ensure data accuracy and consistency across CRM platforms;</li><li>Build and optimize dashboards and reporting templates for management;</li><li>Work with Excel, Power BI, Google Data Studio, or similar analytics tools;</li><li>Identify areas for process improvement and implement automation to enhance efficiency;</li><li>Provide analytical insights to support data-driven decision-making.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree in Business, Economics, Data Analytics, or related field;</li><li>2&ndash;4 years of experience in sales operations, business analysis, or CRM analytics;</li><li>Proficiency in CRM systems (Salesforce, Bitrix24, Zoho, or HubSpot) and advanced Excel skills;</li><li>Strong analytical and problem-solving abilities;</li><li>Attention to detail, structured thinking, and ability to handle large data sets;</li><li>Excellent communication and reporting skills.</li></ul>What We Offer:<ul><li>Competitive salary as per the market;</li><li>Official employment under UAE Labour Law;</li><li>Employment visa and medical insurance;</li><li>Cozy office in Downtown and friendly environment at work.</li></ul>If you are seeking dynamic growth and want to be part of a team building the future of Dubai &mdash; send your application today!Job Type: Full-time

Bitrix Specialist (Sales Analyst - Russian Speaker)

Tabby

Product Analyst, Loyalty Department: B2C Financial Services, Analytics Employment Type: Full Time Location: Remote Reporting To: Jacek Korpikiewicz Description Tabby creates financial freedom in the way people shop, earn and save by reshaping their relationship with money. Over 15 million users choose Tabby to stay in control of their spending and make the most out of their money. The company's flagship offering allows shoppers to split their payments online and in-store with no interest or fees Product Analyst, Loyalty Department: B2C Financial Services, Analytics Employment Type: Full Time Location: Remote Reporting To: Jacek Korpikiewicz Description Tabby creates financial freedom in the way people shop, earn and save by reshaping their relationship with money. Over 15 million users choose Tabby to stay in control of their spending and make the most out of their money. The company's flagship offering allows shoppers to split their payments online and in-store with no interest or fees. Over 40,000 global brands and small businesses, including Amazon, Noon, IKEA, and SHEIN use Tabby to accelerate growth and gain loyal customers by offering easy and flexible payments online and in stores. Tabby generates over $10 billion in annual transaction volume for its partner brands and is the highest-rated, most-reviewed, largest, and fastest-growing FinTech in the GCC region. Tabby launched in 2019 and has since raised +$1 billion in equity and debt funding from global and regional investors, and is now valued at $3.3 billion. About the Role We're seeking a Product Analyst to join Tabby's Loyalty team, driving how we engage, retain, and grow our customer base. You'll analyze user behavior, define key loyalty metrics, and make insights accessible across the organization. Your work will include designing data structures, ensuring data quality, and creating dashboards and visualizations that empower teams to act fast. What you'll be doing Build and refine loyalty metrics to identify growth opportunities and inform decision-making. Develop dashboards, data structures, data quality checks, and other solutions to make loyalty insights widely accessible. Translate business requirements and questions into clear analytical frameworks, generating hypotheses and actionable insights. Partner closely with product, marketing, and engineering teams to collaborate on strategic direction and ad hoc requests. Design, execute, and analyze A/B and multivariate experiments to optimize loyalty features, offers, and user journeys. Create clear and engaging data visualizations and reports that make complex insights easy to understand. What you'll need Minimum of 3 years of work experience as a data/product analyst, ideally in consumer-facing digital products. Proven expertise in designing and running A/B tests, including sample size estimation, statistical methods, and interpreting results. Proficiency in SQL and relational databases. Proficiency in data visualization tools, particularly Tableau. Experience in planning data structures for new products and features. Strong knowledge of Python (Pandas, Numpy, Statsmodels, Matplotlib, Scipy, etc.) Strong quantitative skills and a structured approach to problem-solving. Ability to analyze issues, identify root causes, and recommend solutions. Experience in loyalty programs, CRM analytics, or customer retention strategies would be an advantage. Background in behavioral analytics and/or user segmentation is a plus. Excellent verbal and written communication skills, with the ability to interact with business and product teams. Job Benefits Relocation and Employment We offer remote work from anywhere in the world (our schedule is based on Dubai time though) and are happy to work out an individual relocation plan for you. Our employees have the opportunity to choose a country for registration: at the moment those are Armenia, Georgia, Serbia, Portugal, Spain, UAE. What you can expect We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team. A working environment that gives you autonomy and responsibility from day one. You should be comfortable with the idea that the quality of your work will influence the shape of your career. Participation in the company's employee stock options program.

Product Analyst, Loyalty

BlackStone eIT

Responsibilities <ul> <li>Work closely with clients to understand their CRM requirements and business objectives.</li> <li>Conduct assessments of existing CRM processes and identify areas for improvement.</li> <li>Design and configure CRM solutions to support sales, marketing, and customer service functions.</li> <li>Facilitate workshops and training sessions to educate clients on effective CRM practices and tool usage.</li> <li>Develop functional specifications and collaborate with technical teams to ensure alignment with client requirements.</li> <li>Drive user acceptance testing and gather feedback to refine CRM implementations.</li> <li>Provide ongoing support and troubleshooting for clients post-implementation.</li> <ul> <li>In-depth knowledge and experience in cloud based CRM solutions like, Microsoft Dynamics 365 or Salesforce.</li> <li>Understanding of higher education processes and persona journeys in a Higher Education Academic Institution.</li> <li>Understanding of sales, marketing, and customer service processes to optimize CRM workflows and support business objectives.</li> <li>Experience managing CRM implementations, upgrades, and integrations, familiar with Agile/Scrum methodologies.</li> <li>Understanding of UI/UX principles, with knowledge of HTML, CSS, JavaScript to enhance CRM usability.</li> <li>Ability to configure and customize CRM systems, including workflows, automation rules, dashboards, reports, and user roles/permissions.</li> <li>Proficient in SQL, Oracle, SQL Server and writing complex queries for data extraction, analysis, and integrity.</li> <li>Experience integrating CRM with Student Information System like Banner, Oracle Fusion ERP, marketing automation, customer service, and third-party systems using APIs, Webhooks, REST and middleware (like Microsoft Azure API Management , MuleSoft, Dell Boomi etc.).</li> <li>Proficiency in Apex, JavaScript, C#, Python, X++, and CRM-specific coding for customization, automation, and reporting.</li> <li>Expertise in data migration, cleansing, mapping, and ensuring accuracy across systems.</li> <li>Strong skills to diagnose and resolve performance, integration, and data issues.</li> <li>Knowledge of data security, role-based access control, and regulations (TDRA, GDPR, CCPA, HIPAA etc.).</li> <li>Cloud &amp; SaaS Technologies: Familiarity with Azure, AWS, Oracle, Google Cloud, and management of cloud-based CRM platforms.</li> <li>User Support &amp; Training: Ability to provide training, documentation, and ongoing support for CRM users.</li> <li>Experience with CRM analytics, reporting tools (Power BI, Tableau etc.) to deliver actionable insights.</li> <li>Ability to manage CRM updates and new feature rollouts, ensuring minimal business disruption.</li> <li>Strong collaboration, communication, adaptability, and stakeholder management skills.</li> <li>Should have Project Management Experience</li> </ul> </ul><ul> <li>Bachelor's degree in Business Administration, Information Technology, or a related field.</li> <li>Minimum of 6 years of experience in a CRM functional consulting role.</li> <li>Strong knowledge of CRM systems (e.g., Salesforce, Microsoft Dynamics CRM) and best practices.</li> <li>Experience with designing and configuring CRM modules related to sales, marketing, and customer service.</li> <li>Excellent analytical skills and the ability to translate business requirements into functional specifications.</li> <li>Outstanding communication and interpersonal skills for effective stakeholder engagement.</li> <li>Proven ability to manage multiple projects and clients simultaneously.</li> <li>CRM certifications (e.g., Salesforce Certified Administrator, Microsoft Certified: Dynamics 365 Fundamentals) are a plus.</li> <li>Experience in Agile project methodologies is desirable.</li> </ul> <ul> <li>Paid Time Off</li> <li>Training &amp; Development</li> <li>Performance Bonus</li> </ul>

CRM Functional Consultant

Explore 1572+ Crm analyst in Dubai this October. Find roles across top companies and apply now to boost your career.