business analyst

data analyst

financial analyst

product analyst

senior business analyst

crm analyst

Kaizen Asset Management Services

<div><h3 class="jobSectionHeader"><b>Job Summary:</b></h3><p>
The <b>CRM &amp; Reporting Analyst</b> at Kaizen Asset Management Services is responsible for managing and analyzing customer relationship management (CRM) data and generating reports that facilitate strategic decision-making. This role involves working closely with various teams to optimize CRM processes, analyze client interactions, and enhance client engagement through data-driven insights.</p><h3 class="jobSectionHeader"><b>
Key Responsibilities:</b></h3><ul>
<li>Manage and maintain the CRM database, ensuring accuracy and completeness of client records.</li>
<li>Analyze CRM data to identify patterns, trends, and opportunities for enhancing client relationships.</li>
<li>Generate and present detailed reports on client engagement, sales activities, and overall CRM performance metrics.</li>
<li>Work collaboratively with sales and marketing teams to optimize CRM campaigns and track performance.</li>
<li>Develop and implement automated reporting tools and dashboards for real-time access to CRM data.</li>
<li>Train and support team members in effectively utilizing the CRM system and reporting tools.</li>
<li>Identify and implement best practices for data entry, management, and reporting processes to improve efficiency.</li>
<li>Collaborate with IT to troubleshoot and enhance CRM system functionalities as needed.</li>
<li>Ensure compliance with data privacy regulations and company policies regarding client information.</li>
<li>Support strategic initiatives by providing insights derived from CRM analyses to senior management.</li>
</ul><p><b>Requirements</b></p><ul>
<li>Bachelor's degree in Business Administration, Data Analytics, or a related field.</li>
<li>Proven experience in CRM management, data analysis, or reporting.</li>
<li>Strong proficiency in CRM software (e.g., Salesforce, HubSpot) and reporting tools (e.g., Tableau, Power BI).</li>
<li>Excellent analytical skills with a keen attention to detail.</li>
<li>Strong communication and presentation skills.</li>
<li>Ability to work collaboratively across teams and manage multiple projects simultaneously.</li>
<li>Experience with Excel, including advanced formulas and data manipulation.</li>
<li>Familiarity with data privacy regulations and best practices in client data management.</li>
<li>Prior experience in the property management or real estate industry is a plus.</li></ul></div>

CRM & Reporting Analyst

EDGE INTEGRATED TECHNICAL SERVICES LLC

<p><b>Job Description:</b></p><p>We are looking for a <b>Zoho CRM Developer / Analyst</b> who can independently design, develop, and customize Zoho CRM modules to meet business requirements. The ideal candidate will have hands-on experience in building workflows, automation, reports, and integrations while ensuring smooth functionality across departments.</p><p>You will work closely with management and internal teams to understand process needs, optimize CRM usage, and enhance data-driven decision-making.</p><p><b>Key Responsibilities:</b></p><ul><li>Design and develop <b>custom Zoho CRM modules</b>, fields, layouts, and dashboards.</li><li>Create and manage <b>workflows, automation, and blueprints</b> to streamline business operations.</li><li>Customize <b>CRM functions</b> using Deluge scripting and ensure system efficiency.</li><li>Integrate Zoho CRM with other Zoho applications (Books, Projects, Creator, etc.) and third-party tools.</li><li>Analyze existing processes and recommend <b>system improvements</b> to enhance productivity.</li><li>Troubleshoot technical issues and implement timely solutions.</li><li>Ensure <b>data integrity and accuracy</b> across all CRM modules.</li><li>Prepare reports, performance metrics, and analytics as required by management.</li><li>Work <b>independently</b> on CRM development projects with minimal supervision.</li></ul><p><b>Requirements:</b></p><ul><li>Bachelor&rsquo;s degree in Computer Science, Information Technology, or related field.</li><li>Minimum <b>2&ndash;3 years of hands-on experience</b> in Zoho CRM development.</li><li>Strong understanding of <b>Deluge scripting, API integration</b>, and Zoho ecosystem.</li><li>Proven experience in <b>module creation and customization</b>.</li><li>Ability to work independently and deliver results within deadlines.</li><li>Excellent problem-solving and analytical skills.</li><li>Strong communication and documentation abilities.</li></ul><p>Job Types: Full-time, Permanent</p><p>Pay: AED3,000.00 - AED4,000.00 per month</p><p>Application Question(s):</p><ul><li>Can you create the CRM Modules on your own?</li><li>Can you work Independently at Backend?</li><li>Can you work as Zoho CRM Analyst?</li></ul>

Zoho CRM Developers

Landmark Group

<div>
 <p>
  <strong>
   Job Description
  </strong>
 </p>
 <p>
  We are seeking a Product Analyst &ndash; Loyalty to support the growth and optimization of our flagship loyalty program Shukran. This role will focus on analyzing customer behaviors, loyalty tiers, rewards adoption, and personalization opportunities to drive CLTV, wallet, and cross-brand engagement.
 </p>
 <p>
  <br/>
 </p>
 <p>
  The Product Analyst will partner with product managers, data teams, and business stakeholders to generate insights, track KPIs, and translate data into actionable recommendations that enhance loyalty experiences, customer retention, and engagement across Landmark Group brands.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Knowledge, Skills &amp; Experience
  </strong>
 </p>
 <ul>
  <li>
   Analyze member lifecycle, tier performance, engagement levels, and redemption trends.
  </li>
  <li>
   Identify opportunities for tier growth, personalization, and improved customer experience.
  </li>
  <li>
   Conduct deep-dive analysis on customer cohorts, retention patterns, and campaign effectiveness.
  </li>
  <li>
   Translate insights into actionable recommendations to improve loyalty KPIs (e.g., CLTV, redemption %, repeat purchase rate).
  </li>
  <li>
   Support A/B testing of loyalty features (rewards, offers, gamification).
  </li>
  <li>
   Track the performance of new product launches, partnerships, and reward mechanisms.
  </li>
  <li>
   Develop and maintain dashboards for loyalty program performance across brands and geographies.
  </li>
  <li>
   Provide regular reporting on acquisition, engagement, and retention metrics.
  </li>
  <li>
   Work closely with Product, Marketing, CRM, Data Science, and Partnerships teams to drive adoption of Shukran Loyalty.
  </li>
  <li>
   Support business cases with data-driven insights for new loyalty features or enhancements.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Knowledge, Skills &amp; Experience
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Job Experience
  </strong>
 </p>
 <ul>
  <li>
   Bachelor&rsquo;s degree in Business, Economics, Statistics, Data Science, or related field (Master&rsquo;s preferred).
  </li>
  <li>
   3&ndash;5 years of experience in product analytics, loyalty/CRM analytics, or customer value management.
  </li>
  <li>
   Prior experience in retail, eCommerce, fintech, or consumer tech is an advantage.
  </li>
  <li>
   Strong analytical and problem-solving skills with ability to translate data into business outcomes.
  </li>
  <li>
   Proficiency in SQL, Excel, and data visualization tools (e.g., Power BI, Tableau, Looker).
  </li>
  <li>
   Experience with loyalty programs, customer engagement, or CRM analytics is highly preferred.
  </li>
  <li>
   Familiarity with A/B testing frameworks and product analytics tools (e.g., GA4, Mixpanel, Amplitude).
  </li>
  <li>
   Excellent communication and storytelling skills to influence stakeholders.
  </li>
  <li>
   Detail-oriented, with ability to manage multiple priorities in a fast-paced environment.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Required Leadership Skills
  </strong>
 </p>
 <ul>
  <li>
   Strategic Thinking &amp; Business Acumen
  </li>
  <li>
   Collaboration &amp; Cross-Functional Leadership
  </li>
  <li>
   Stakeholder Management
  </li>
  <li>
   Execution Ownership &amp; Accountability
  </li>
 </ul>
 <p>
 </p>
</div>


Product Analyst

SAM Manpower & Career Services

<p>6-10 years of experience with 4 6 years of experience in Microsoft Dynamics 365 CRM in<br>a functional or business analyst role.<br>Familiarity with Power Platform (Power Apps, Power Automate, Power BI) is preferred.</p>

Dynamics 365 CRM Functional Consultant

Kavak

<div><div><p>Job Information</p>
<ul><div><p>Date Opened</p>
<div>10/28/2025
</div></div><div><p>Job Type</p>
<div>Full time
</div></div><div><p>Industry</p>
<div>Automotive
</div></div><div><p>State/Province</p>
<div>Dubayy (Dubai)
</div></div><div><p>City</p>
<div>Dubai
</div></div><div><p>Zip/Postal Code</p>
<div>337-1500
</div></div><div><p>Country</p>
<div>United Arab Emirates
</div></div></ul></div><div><p>About Us</p>
<div><div><b>Who WE are?</b><br>
KAVAK is the number one e-commerce in the purchase and sale of pre-owned vehicles with the fastest growth in Latin America. We<b> </b><b>work smart and make things happen,</b> offering the<b> </b><b>easiest, safest and most transparent experience to buy or sell a car</b>.<br>
<br>
But our journey doesn't stop there: at KAVAK our goal is global! Now <b>our footprint extends to the vibrant GCC region</b><b> </b>as part of our expansion into the Middle East, in the pursuit of our one and only goal: <b>to transform the automotive market around the world.</b><br>
<br>
Today we have more than 180 Kavakees on the GCC team and growing, <b>surrounding ourselves with the best talent</b> to continue <b>building the technology, processes, and products</b> that make us the <b>number one player in the pre-owned car market</b>.<br>
<br>
Wanna join us on this exciting ride?</div><br>
</div><p></p><p>Job Description</p>
<div><p>As a Customer Lifecycle Management (CLM) Sr. Analyst, your mission is to optimize customer interactions and enhance their journey across our platforms. You will own the CLM domain end-to-end &mdash; both execution and strategic outlook. Shift the focus from manual campaigns to automation. Your primary objective will be to maximize CLM contribution for our verticals, drive subscriber growth, minimize churn, and implement targeted campaigns to boost engagement and revenue.</p><p><br>
Key Responsibilities:</p><ul><li><p><br>
Ad Hoc Campaign Executions: Plan and execute ad hoc campaigns across WhatsApp/SMS, email, and push notifications, monitoring performance and optimizing results for different verticals.</p></li><li><p><br>
Customer Database Management &amp; Segmentation: Ensure the accuracy of our database and segment the customer base according to demographics, behavior, category, and preferences to enable targeted marketing initiatives.</p></li><li><p><br>
Insider Website &amp; CRM Automated Journeys: Collaborate with global teams to develop and execute automated journeys within CRM systems to enhance customer experience, including activation, reactivation, retention, and win-back journeys.</p></li><li><p><br>
Tool Management &amp; CRO (On-site Experiments): Manage tool costs, contracts, and utilization of monthly/yearly limits. Conduct on-site experiments to optimize conversion rates and user experience, analyzing data to identify areas for improvement and implementing strategies accordingly.</p></li><li><p><br>
WhatsApp Business Initiatives: Implement WhatsApp Business initiatives to enhance customer communication and support, configuring WhatsApp bots for automated responses and assistance.</p></li><li><p><br>
Subscriber Growth &amp; Churn Management: Strategize and execute plans to grow opt-in customer lists across email, WhatsApp/SMS, and push notifications, while monitoring churn rates and improving customer retention.</p></li><li><p><br>
Cross-Selling/Upselling Aftercare Products: Identify opportunities for cross-selling and upselling aftercare products to existing customers, maximizing revenue from the current customer base.</p></li></ul><div></div><p><br>
Requirements</p><p>
Skills and Qualifications:</p><ul><li><p><br>
Bachelor&rsquo;s degree in Marketing, Business Administration, or a related field.</p></li><li><p><br>
Proven experience in customer lifecycle management, CRM systems, and database management.</p></li><li><p><br>
Proficiency in using WhatsApp Business, CRM automation tools, and analytics platforms.</p></li><li><p><br>
Strong analytical skills with the ability to interpret data and make actionable recommendations.</p></li><li><p><br>
Excellent communication and collaboration skills to work effectively with cross-functional teams.</p></li><li><p><br>
Prior experience in e-commerce or digital marketing is a plus.</p></li></ul><p><br>
Do you want to be part of this story?<b> </b><b>Apply now!</b></p></div></div></div><p></p>

Customer Lifecycle Management Senior Analyst

Engel & Völkers Dubai

<p>We are seeking a skilled and motivated CRM Developer with expertise in Bitrix CRM to join our team in Dubai. You will play a crucial role in maintaining, enhancing, and troubleshooting our recently implemented CRM system. This is an exciting opportunity to contribute directly to the efficiency and success of our real estate brokerage operations.</p>
<p><strong>Key Responsibilities</strong></p>
<p><strong>System Maintenance:</strong></p>
<ul>
<li>Provide ongoing technical support and troubleshooting for our Bitrix-based and other CRM systems.</li>
<li>Identify and resolve bugs, errors, and performance issues.</li>
<li>Ensure data integrity and security within the CRM.</li>
<li>Perform regular system backups and updates.</li>
</ul>
<p><strong>System Enhancement:</strong></p>
<ul>
<li>Collaborate with stakeholders to gather requirements and identify areas for improvement within the CRM.</li>
<li>Design, develop, and implement new features and functionalities to optimize user experience and business processes.</li>
<li>Integrate the CRM with other relevant software and platforms, including real estate portals.</li>
<li>Automate tasks and workflows to increase efficiency.</li>
</ul>
<p><strong>Reporting and Analytics:</strong></p>
<ul>
<li>Develop custom reports and dashboards to provide insights into key performance indicators (KPIs).</li>
<li>Analyze CRM data to identify trends and opportunities for business growth.</li>
<li>Create and maintain documentation for the CRM system, including user guides and technical specifications.</li>
</ul>
<p><strong>Training and Support:</strong></p>
<ul>
<li>Provide training and support to users on how to effectively utilize the CRM system.</li>
<li>Create and maintain knowledge base articles and FAQs to address common user queries.</li>
</ul>

Bitrix Developer

BlackStone eIT

<p><b>Responsibilities</b></p> <ul> <li>Work closely with clients to understand their CRM requirements and business objectives.</li> <li>Conduct assessments of existing CRM processes and identify areas for improvement.</li> <li>Design and configure CRM solutions to support sales, marketing, and customer service functions.</li> <li>Facilitate workshops and training sessions to educate clients on effective CRM practices and tool usage.</li> <li>Develop functional specifications and collaborate with technical teams to ensure alignment with client requirements.</li> <li>Drive user acceptance testing and gather feedback to refine CRM implementations.</li> <li>Provide ongoing support and troubleshooting for clients post-implementation.</li> <ul> <li>In-depth knowledge and experience in cloud based CRM solutions like, Microsoft Dynamics 365 or Salesforce.</li> <li>Understanding of higher education processes and persona journeys in a Higher Education Academic Institution.</li> <li>Understanding of sales, marketing, and customer service processes to optimize CRM workflows and support business objectives.</li> <li>Experience managing CRM implementations, upgrades, and integrations, familiar with Agile/Scrum methodologies.</li> <li>Understanding of UI/UX principles, with knowledge of HTML, CSS, JavaScript to enhance CRM usability.</li> <li>Ability to configure and customize CRM systems, including workflows, automation rules, dashboards, reports, and user roles/permissions.</li> <li>Proficient in SQL, Oracle, SQL Server and writing complex queries for data extraction, analysis, and integrity.</li> <li>Experience integrating CRM with Student Information System like Banner, Oracle Fusion ERP, marketing automation, customer service, and third-party systems using APIs, Webhooks, REST and middleware (like Microsoft Azure API Management , MuleSoft, Dell Boomi etc.).</li> <li>Proficiency in Apex, JavaScript, C#, Python, X++, and CRM-specific coding for customization, automation, and reporting.</li> <li>Expertise in data migration, cleansing, mapping, and ensuring accuracy across systems.</li> <li>Strong skills to diagnose and resolve performance, integration, and data issues.</li> <li>Knowledge of data security, role-based access control, and regulations (TDRA, GDPR, CCPA, HIPAA etc.).</li> <li>Cloud &amp; SaaS Technologies: Familiarity with Azure, AWS, Oracle, Google Cloud, and management of cloud-based CRM platforms.</li> <li>User Support &amp; Training: Ability to provide training, documentation, and ongoing support for CRM users.</li> <li>Experience with CRM analytics, reporting tools (Power BI, Tableau etc.) to deliver actionable insights.</li> <li>Ability to manage CRM updates and new feature rollouts, ensuring minimal business disruption.</li> <li>Strong collaboration, communication, adaptability, and stakeholder management skills.</li> <li>Should have Project Management Experience</li> </ul> </ul><ul> <li>Bachelor's degree in Business Administration, Information Technology, or a related field.</li> <li>Minimum of 6 years of experience in a CRM functional consulting role.</li> <li>Strong knowledge of CRM systems (e.g., Salesforce, Microsoft Dynamics CRM) and best practices.</li> <li>Experience with designing and configuring CRM modules related to sales, marketing, and customer service.</li> <li>Excellent analytical skills and the ability to translate business requirements into functional specifications.</li> <li>Outstanding communication and interpersonal skills for effective stakeholder engagement.</li> <li>Proven ability to manage multiple projects and clients simultaneously.</li> <li>CRM certifications (e.g., Salesforce Certified Administrator, Microsoft Certified: Dynamics 365 Fundamentals) are a plus.</li> <li>Experience in Agile project methodologies is desirable.</li> </ul> <p> </p> <ul> <li>Paid Time Off</li> <li>Training &amp; Development</li> <li>Performance Bonus</li> </ul>

CRM Functional Consultant

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