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assistant manager - mortgage & banking relationships Jobs in Riyadh

assistant manager - mortgage & banking relationships

back-end developer

backend developer (python / odoo / e-commerce) Jobs in Riyadh

backend developer (python / odoo / e-commerce)

backend developer- banking Jobs in Riyadh

backend developer- banking

crm developer banking

TAWANTECH

<div>
 
 Position Summary
 
 
 
 The
 
 CRM Developer - Banking
 
 is responsible for designing, developing, customizing, and maintaining Customer Relationship Management (CRM) solutions to support banking operations, sales, marketing, and customer service functions. The role focuses on enhancing customer engagement, streamlining relationship management, and ensuring secure, compliant, and scalable CRM platforms aligned with banking regulations and business objectives.
 
 
 
 Key Responsibilities
 
 
 
 
 
 CRM Development &amp; Customization
 
 
 
 
 <ul>
 <li>
 Design, develop, configure, and customize CRM platforms (e.g., Salesforce, Microsoft Dynamics 365, Oracle CRM, or equivalent).
 </li>
 <li>
 Implement workflows, business rules, automation, and customer journeys for banking use cases.
 </li>
 <li>
 Develop custom components, plugins, APIs, and integrations as required.
 
 
 </li>
 </ul>
 
 
 System Integration &amp; Data Management
 
 
 
 
 <ul>
 <li>
 Integrate CRM with core banking systems, loan origination systems, digital channels, data warehouses, and third-party applications.
 </li>
 <li>
 Ensure data accuracy, consistency, and synchronization across systems.
 </li>
 <li>
 Support data migration, cleansing, and validation activities.
 
 
 </li>
 </ul>
 
 
 Banking Use Cases Support
 
 
 
 
 <ul>
 <li>
 Enable CRM functionality for sales pipelines, relationship management, customer onboarding, KYC, service requests, complaints, and campaign management.
 </li>
 <li>
 Support SME, Retail, and Corporate banking relationship managers with CRM enhancements.
 </li>
 <li>
 Customize dashboards and reports for business, compliance, and management teams.
 
 
 </li>
 </ul>
 
 
 Security, Risk &amp; Compliance
 
 
 
 
 <ul>
 <li>
 Implement role-based access control, data security, and audit trails in line with banking policies.
 </li>
 <li>
 Ensure compliance with regulatory requirements (e.g., KYC/AML, data privacy, internal audit).
 </li>
 <li>
 Support security reviews, penetration testing, and regulatory audits.
 
 
 </li>
 </ul>
 
 
 Agile Delivery &amp; Support
 
 
 
 
 <ul>
 <li>
 Collaborate with Product Owners, Business Analysts, QA, and DevOps teams in Agile/Scrum environments.
 </li>
 <li>
 Participate in sprint planning, backlog refinement, and technical design discussions.
 </li>
 <li>
 Provide production support, issue resolution, and performance tuning
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 
 
 Qualifications &amp; Experience
 
 
 
 
 
 Education
 
 
 
 <ul>
 <li>
 Bachelor's degree in Computer Science, Information Technology, Engineering, or related field.
 
 
 </li>
 </ul>
 
 Experience
 
 
 
 <ul>
 <li>
 3-7 years of experience as a CRM Developer or similar role.
 </li>
 <li>
 2+ years experience in banking or financial services preferred.
 </li>
 <li>
 Hands-on experience with at least one enterprise CRM platform (Salesforce, Microsoft Dynamics 365, Oracle, etc.).
 
 
 </li>
 </ul>
 
 Technical Skills
 
 
 
 <ul>
 <li>
 Strong expertise in CRM customization and configuration.
 </li>
 <li>
 Experience with CRM development tools and languages:
 </li>
 <ul>
 <li>
 Salesforce: Apex, Lightning Web Components, SOQL
 </li>
 <li>
 Dynamics 365: C#, .NET, Power Platform, JavaScript
 </li>
 </ul>
 <li>
 API development and integration (REST/SOAP).
 </li>
 <li>
 Database knowledge (SQL, data modeling).
 </li>
 <li>
 Familiarity with CI/CD pipelines and version control (Git)
 </li>
 </ul>
</div>

CRM Developer - Banking

Datamatics Global Services Ltd

<div><h3 class="jobSectionHeader">Job Title: Tableau Developer</h3>
Experience: 4&ndash;7 Years 
Domain: Banking / Financial Services 
Immediate joiners will be preferred<h4 class="jobSectionHeader">
Job Summary</h4>
We are looking for an experienced Tableau Developer with a strong background in the banking domain to design and deliver high-impact dashboards for executive and C-suite stakeholders. The role requires deep understanding of banking KPIs, strong visualization skills, and the ability to translate leadership requirements into clear, actionable insights.<h4 class="jobSectionHeader">
Key Responsibilities</h4><ul><li>
Design, develop, and maintain executive-level and C-suite dashboards using Tableau</li><li>
Collaborate with senior stakeholders to understand business objectives and reporting needs</li><li>
Translate complex banking data into intuitive and impactful visual stories</li><li>
Develop dashboards covering financial, risk, operational, and compliance KPIs</li><li>
Optimize Tableau dashboards for performance, usability, and scalability</li><li>
Publish, manage, and maintain content on Tableau Server, including permissions and subscriptions</li><li>
Ensure data accuracy, consistency, and adherence to governance standards</li></ul><h4 class="jobSectionHeader">
Required Skills &amp; Experience</h4><ul><li>
4&ndash;6 years of hands-on experience as a Tableau Developer, preferably in the banking or financial services domain</li><li>
Proven experience delivering dashboards for executive leadership and C-suite</li><li>
Strong understanding of banking KPIs (financial performance, risk, operations, compliance)</li><li>
Expertise in Tableau Desktop and Tableau Server</li><li>
Strong data visualization and storytelling skills</li><li>
Ability to engage with senior stakeholders and translate requirements into insights</li></ul><h4 class="jobSectionHeader">
Nice to Have</h4><ul><li>
Experience working with large enterprise data warehouses</li><li>
Strong SQL skills for data validation and analysis</li><li>
Familiarity with data governance and regulatory reporting frameworks</li></ul>
PvE43DgVhs</div>

Tableau Developer

Stitch

Role OverviewWe&rsquo;re looking for a results-driven sales professional with strong experience in Fintech or SaaS solutions, capable of managing the full sales cycle and building long-term client relationships.Key Responsibilities<ul><li>Drive new business acquisition for Fintech / SaaS products</li><li>Manage end-to-end sales cycle: lead generation &rarr; demo &rarr; negotiation &rarr; closure</li><li>Engage with CXOs, founders, product heads, and decision-makers</li><li>Understand customer pain points and propose tailored solutions</li><li>Work closely with product, pre-sales, and tech teams</li><li>Achieve monthly/quarterly revenue and pipeline targets</li><li>Maintain CRM with accurate forecasting and reporting</li><li>Upsell/cross-sell to existing clients</li></ul>Required Skills &amp; Experience<ul><li>4+ years of B2B sales experience in Fintech or SaaS</li><li>Strong understanding of products like payments, lending, banking tech, ERP, CRM, APIs, or platforms</li><li>Proven track record of meeting or exceeding targets</li><li>Excellent communication, negotiation, and presentation skills</li><li>Experience selling to SMEs, enterprises, or BFSI clients</li><li>Comfortable with CRM tools (Salesforce, HubSpot, Zoho, etc.)</li></ul>Good to Have<ul><li>Prior experience in banking, NBFCs, payments, loans, cards, or financial platforms</li><li>Exposure to international or enterprise sales</li><li>MBA or relevant business qualification</li></ul>Job Type: Full-timePay: ﷼30,000.00 - ﷼60,000.00 per month

Sales manager

<div>We are seeking a motivated and customer-oriented bilingual professional (Arabic &amp; English) to join our Digital Banking Support Team. 
The ideal candidate will provide frontline support for retail and corporate clients, ensuring a smooth experience across all digital banking channels &mdash; including internet banking, mobile banking, and corporate e-channels.
This role requires a combination of banking knowledge, communication skills, and basic technical understanding to follow up and coordinate with IT and business units effectively.<h3 class="jobSectionHeader">
Key Responsibilities:</h3><ul>
<li>Handle customer inquiries and support requests related to digital banking platforms (retail and corporate).</li>
<li>Log, track, and follow up on issues until resolution, ensuring timely updates to clients.</li>
<li>Coordinate with IT and operations teams to resolve technical or functional issues.</li>
<li>Support the onboarding and activation of corporate clients on digital banking channels.</li>
<li>Provide clear and professional communication in Arabic and English through phone, email, or ticketing tools.</li>
<li>Prepare daily and weekly reports on customer cases, common issues, and resolutions.</li>
<li>Contribute to improving customer experience by identifying recurring problems or service gaps.</li>
</ul><h3 class="jobSectionHeader">
Qualifications &amp; Skills:</h3><ul>
<li>Bachelor&rsquo;s degree in Business Administration, Information Technology, or related field.</li>
<li>6&ndash;10 years of experience in banking customer support or digital channel operations.</li>
<li>Understanding of retail and corporate banking products and digital platforms.</li>
<li>Excellent communication and interpersonal skills in Arabic and English.</li>
<li>Strong follow-up and coordination abilities.</li>
<li>Basic technical knowledge related to online or mobile banking systems is an advantage.</li>
</ul><h3 class="jobSectionHeader">
Preferred:</h3><ul>
<li>Experience in Saudi banking sector or financial services institutions.</li>
<li>Familiarity with digital transformation initiatives or banking support tools (CRM, ticketing systems, etc.).</li>
</ul><h3 class="jobSectionHeader">
What We Offer:</h3><ul>
<li>A dynamic role within a leading digital banking environment.</li>
<li>Exposure to both retail and corporate client support.</li>
<li>Career growth opportunities and a collaborative workplace culture.</li></ul></div>

Senior Digital Technical support (Banking )

<div>Domain: Banking / Financial Services 
Experience: +5 Years 
Location: KSA / On-site (Riyadh) 
Employment Type: Full-Time<h3 class="jobSectionHeader">
Role Overview:</h3>
We are hiring a highly skilled Cortex &amp; IST Developer to work on mission‑critical banking systems within a complex, regulated financial environment. This role is not limited to development only &mdash; it requires deep technical ownership, strong banking domain understanding, and the ability to deliver stable, secure, and scalable solutions.
You will play a key role in enhancing and supporting Cortex &amp; IST platforms, collaborating with business, testing, and operations teams to ensure seamless system performance and business continuity.<h3 class="jobSectionHeader">
Key Responsibilities:</h3><ul>
<li>Own the end‑to‑end development lifecycle of Cortex &amp; IST applications (design, development, testing support, deployment, and production support).</li>
<li>Develop, customize, and enhance Cortex &amp; IST modules based on business and regulatory requirements.</li>
<li>Analyze complex business requirements and translate them into robust technical solutions.</li>
<li>Design and implement system integrations with Core Banking, Card Management, Channels, and Middleware systems.</li>
<li>Troubleshoot and resolve complex technical issues in UAT and Production environments.</li>
<li>Participate in system upgrades, patches, and version migrations.</li>
<li>Ensure high standards of security, performance, and code quality.</li>
<li>Support testing teams during SIT/UAT phases and ensure timely defect resolution.</li>
<li>Prepare and maintain high‑quality technical documentation.</li>
<li>Collaborate with cross‑functional teams including Business, QA, Infrastructure, and Vendors.</li>
</ul>
Requirements<ul><li>
Bachelor&rsquo;s degree in Computer Science, Information Technology, or a related field.</li></ul><ul>
<li>+5 Years of hands‑on development experience with Cortex &amp; IST in a banking environment.</li>
<li>Strong understanding of banking systems, transaction processing, and card‑related workflows.</li>
<li>Proven experience in system integrations and backend development.</li>
<li>Strong debugging, troubleshooting, and root‑cause analysis skills.</li>
<li>Experience working in high‑availability, production‑critical systems.</li>
<li>Solid understanding of SDLC, Agile methodologies, and release management.</li>
<li>Excellent communication skills and ability to work with technical and non‑technical stakeholders.</li></ul></div>

Cortex & IST Developer (Banking Sector)

Ethra Human Resources

We are seeking a highly motivated Customer Care & Complaints Manager to lead our support operations and ensure exceptional customer experience. The ideal candidate will manage a team handling customer inquiries and complaints, with a focus on quality, responsiveness, and compliance with SAMA regulations. This role requires prior experience in fintech or banking, strong communication skills, and hands on familiarity with CRM tools like Zendesk or ZohoDesk. The candidate will be responsible for setting service standards, improving internal processes, and reporting key KPIs. Responsibilities <ul> <li>Build and optimize customer service policies and procedures</li> <li>Handle escalated complaints and ensure timely resolutions</li> <li>Ensure compliance with SAMA complaint handling regulations</li> <li>Track KPIs like CSAT, resolution time, and SLA compliance</li> <li>Collaborate with technical, product, and legal teams on service improvement</li> <li>Maintain customer feedback loops and suggest enhancements</li> <li>Prepare regular reports and present findings to senior management</li> </ul> Requirements <ul> <li>Experience: 3-5 years in customer service management</li> <li>Preferred Industry: Fintech / Banking / Lending / Regulated Services</li> <li>Language: Arabic (Fluent), English (Good)</li> <li>Tools: CRM, Helpdesk Platforms (Zendesk, ZohoDesk, etc.)</li> <li>Education: Bachelor's Degree (Business, IT, or related field)</li> </ul>

Customer Care Manager

<div><h3 class="jobSectionHeader">Job Overview</h3>
We are looking for an experienced FIS Front Arena Developer to design, develop, and enhance technical solutions on the Front Arena platform. The role focuses on custom development, system enhancements, and integrations, while also providing limited advanced support for developed components. The candidate will work closely with front-office, risk, and IT teams to deliver high-quality, scalable solutions.<h3 class="jobSectionHeader">
Key Responsibilities</h3><ul>
<li>Design, develop, and maintain custom solutions on the FIS Front Arena platform
</li><li>Develop using Arena scripting, Python, and SQL
</li><li>Build and enhance custom reports, batch jobs, workflows, and interfaces
</li><li>Implement business requirements related to trading, risk, valuation, and reporting
</li><li>Develop and maintain integrations with market data providers and downstream systems
</li><li>Participate in Front Arena upgrades, migrations, and new implementations
</li><li>Optimize performance and improve system automation
</li><li>Perform code reviews, documentation, and knowledge sharing
</li><li>Provide L3-level support for custom-developed components when required</li>
</ul>
Requirements<h3 class="jobSectionHeader">
Required Skills &amp; Qualifications</h3><ul>
<li>Strong hands-on experience as a Front Arena Developer
</li><li>Expertise in Arena scripting, Python, and SQL
</li><li>Solid understanding of financial instruments:
</li><li>FX, Money Market, Fixed Income, Derivatives (based on business scope)
</li></ul><ul><li>Strong knowledge of trade lifecycle, pricing, risk, and P&amp;L concepts
</li><li>Experience with system integrations and data flows
</li><li>Ability to translate business requirements into technical designs
</li><li>Experience in banking, treasury, or capital markets environments</li></ul></div>

FIS Front Arena Developer

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