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cloud erp senior solution advisor (temporary contract) Jobs in Egypt

crm senior analyst

Valleysoft | Center of Excellence

<div>
 Valleysoft | Center of Excellence is a regional IT services provider based in Egypt, serving clients globally since 2006. The company collaborates with global partners like Oracle to address diverse business and technical challenges, from enterprise application development to process management. Valleysoft's vendor-neutral and process-oriented approach, coupled with operational maturity, ensures high-quality and cost-effective services for clients
 
 
 
 Job Purpose
 
 
 
 The CRM Senior Analyst provides Level 2/3 application support for Microsoft Dynamics 365 CRM, ensuring system stability and effective resolution of production issues. The role supports incident, problem, and change management processes, participates in production releases, and works closely with IT, business, InfoSec, risk, and compliance teams to ensure secure and compliant CRM operations.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Provide Level 2/3 application support for Dynamics 365 CRM
 </li>
 <li>
 Troubleshoot production issues impacting customer onboarding, servicing, or complaints
 </li>
 <li>
 Support incident, problem, and change management in line with ITIL and bank governance models
 </li>
 <li>
 Participate in production releases, hotfixes, and post‑deployment validation
 </li>
 <li>
 Coordinate with InfoSec, risk, compliance, and audit teams for critical changes
 </li>
 <li>
 Maintain operational documentation, runbooks, and audit evidence
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 
 Key Skills &amp; Competencies
 
 
 
 <ul>
 <li>
 Strong hands-on experience with Microsoft Dynamics 365 CRM (Sales, Customer Service, Case Management)
 </li>
 <li>
 Understanding of enterprise banking processes and customer lifecycle
 </li>
 <li>
 Knowledge of ITIL, incident management, SLAs, and root cause analysis
 </li>
 <li>
 Familiarity with banking regulatory requirements, data privacy, and InfoSec controls
 </li>
 <li>
 Strong analytical, communication, and stakeholder management skills
 </li>
 </ul>
</div>

CRM Senior Analyst

Valleysoft

<div>Valleysoft | Center of Excellence is a regional IT services provider based in Egypt, serving clients globally since 2006. The company collaborates with global partners like Oracle to address diverse business and technical challenges, from enterprise application development to process management. Valleysoft's vendor-neutral and process-oriented approach, coupled with operational maturity, ensures high-quality and cost-effective services for clients
Job Purpose
The CRM Senior Analyst provides Level 2/3 application support for Microsoft Dynamics 365 CRM, ensuring system stability and effective resolution of production issues. The role supports incident, problem, and change management processes, participates in production releases, and works closely with IT, business, InfoSec, risk, and compliance teams to ensure secure and compliant CRM operations.
Key Responsibilities<ul>
<li>
Provide Level 2/3 application support for Dynamics 365 CRM.</li>
<li>Troubleshoot production issues impacting customer onboarding, servicing, or complaints.</li>
<li>Support incident, problem, and change management in line with ITIL and bank governance models.</li>
<li>Participate in production releases, hotfixes, and post‑deployment validation.</li>
<li>Coordinate with InfoSec, risk, compliance, and audit teams for critical changes.</li>
<li>Maintain operational documentation, runbooks, and audit evidence</li></ul> 
Requirements
Key Skills &amp; Competencies<ul>
<li>
Strong hands-on experience with Microsoft Dynamics 365 CRM (Sales, Customer Service, Case Management)</li>
<li>Understanding of enterprise banking processes and customer lifecycle</li>
<li>Knowledge of ITIL, incident management, SLAs, and root cause analysis</li>
<li>Familiarity with banking regulatory requirements, data privacy, and InfoSec controls</li>
<li>Strong analytical, communication, and stakeholder management skills.</li></ul></div>

Datamatics Global Services Ltd

<div><h2 class="jobSectionHeader">Job Title</h2>
Senior Power BI Consultant / Lead Power BI Analyst<h2 class="jobSectionHeader">
Location</h2>
 Riyadh, Saudi Arabia (Onsite only)<h2 class="jobSectionHeader">
Experience</h2>
 8+ years of relevant experience<h2 class="jobSectionHeader">
Language Requirement</h2>
 Arabic &ndash; Native or Fluent (Mandatory) 
 English &ndash; Professional working proficiency<h2 class="jobSectionHeader">
Job Summary</h2>
We are seeking a Senior Power BI professional to lead the design, development, and optimization of enterprise-grade dashboards and analytics solutions. The role requires strong hands-on expertise in Power BI, deep business understanding, and the ability to work onsite in Riyadh while engaging closely with senior stakeholders.<h2 class="jobSectionHeader">
Key Responsibilities</h2><ul><li>
Design, develop, and maintain advanced Power BI dashboards and reports aligned with business objectives</li><li>
Lead end-to-end BI delivery: requirements gathering, data modeling, development, testing, and deployment</li><li>
Build and optimize semantic models, datasets, and measures using DAX and Power Query</li><li>
Ensure data accuracy, performance optimization, and adherence to visualization best practices</li><li>
Translate complex business requirements into actionable insights for leadership</li><li>
Collaborate with data engineering and IT teams on data integration and governance</li><li>
Provide guidance, mentoring, and best-practice standards to junior BI resources</li><li>
Support executive-level reporting and decision-making</li><li>
Prepare documentation and ensure compliance with internal data standards</li></ul><h2 class="jobSectionHeader">
Mandatory Technical Skills</h2><ul><li>
Power BI (Expert level) &ndash; dashboards, datasets, DAX, Power Query</li><li>
Strong experience with data modeling (star schema, performance tuning)</li><li>
Advanced SQL for data extraction and transformation</li><li>
Experience with large-scale enterprise data environments</li><li>
Understanding of data governance, security, and role-based access in Power BI</li><li>
Experience working with multiple data sources (databases, APIs, ERP/CRM systems)</li></ul><h2 class="jobSectionHeader">
Required Experience &amp; Qualifications</h2><ul><li>
8+ years in Business Intelligence / Data Analytics / Reporting roles</li><li>
Bachelor&rsquo;s degree in Computer Science, Information Systems, Engineering, or related field</li><li>
Prior experience working onsite in Riyadh or Saudi Arabia is highly preferred</li><li>
Experience working with government, enterprise, or large organizations is a plus</li></ul><h2 class="jobSectionHeader">
Soft Skills &amp; Competencies</h2><ul><li>
Excellent Arabic communication skills (written &amp; spoken)</li><li>
Strong stakeholder management and presentation skills</li><li>
Ability to work independently in a fast-paced, onsite environment</li><li>
Analytical mindset with strong problem-solving abilities</li></ul><h2 class="jobSectionHeader">
Work Model</h2><ul><li>
✅ Onsite &ndash; Riyadh (No remote / no hybrid)</li><li>
❌ Non-Arabic speakers will not be considered</li></ul>
fofZm6ynmi</div>

Senior Power BI Consultant

Astek

<div>
 
 One of our clients is looking for a
 
 dynamic and skilled Senior Data Analyst
 
 to enhance their expanding Data Analytics team. The ideal candidate will possess substantial experience in collecting, analyzing, and interpreting extensive datasets to inform pivotal business decisions. Strong communication and presentation abilities are essential for effectively conveying insights to senior management and key stakeholders.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
 
 
 <ul>
 <li>
 Oversee and execute complex data analysis projects from initiation to completion.
 </li>
 <li>
 Gather, clean, and prepare datasets for detailed analysis.
 </li>
 <li>
 Create and implement sophisticated analytical models and methodologies.
 </li>
 <li>
 Analyze data to discover trends, patterns, and actionable insights.
 </li>
 <li>
 Present findings to senior management and stakeholders in a clear and impactful manner.
 </li>
 <li>
 Establish and maintain data governance and quality standards.
 </li>
 <li>
 Mentor and guide junior data analysts.
 </li>
 </ul>
 
 
 
 
 
 Qualifications:
 
 
 
 
 
 <ul>
 <li>
 
 Minimum of 6 years
 
 of experience as a data analyst
 </li>
 <li>
 Bachelor or Master's degree in Data Science, Statistics, or a related field is preferred.
 </li>
 <li>
 Proficient in
 
 SQL
 
 and data visualization tools, particularly
 
 Power BI
 
 .
 </li>
 <li>
 Experience with statistical analysis using
 
 Python
 
 or other analytical tools.
 </li>
 <li>
 Excellent communication and presentation skills.
 </li>
 <li>
 Ability to work independently as well as collaboratively within a team.
 </li>
 </ul>
 
 
 Preferred Experience:
 
 
 <ul>
 <li>
 Experience in the
 
 Healthcare
 
 or
 
 Population Health
 
 sectors is a plus.
 </li>
 </ul>
 
 
</div>

Data Analyst

Basharsoft

<div><h2 class="jobSectionHeader">Job Description</h2>
Position Title: Senior System Analyst 
Department / Project: IFS O&amp;M Support 
Client: Ministry of Finance (MOF) 
Location: Bahrain (Relocation Required) 
Employment Type: Full-time 
Start Date: From February 2026 onwards 
Experience Level: Experienced Professional<h3 class="jobSectionHeader">
Role Overview</h3>
We are seeking an experienced Senior System Analyst to join our IFS O&amp;M Support team for a governmental project with the Ministry of Finance (MOF) in Bahrain. The selected candidate will be responsible for supporting, maintaining, and enhancing IFS systems while working closely with business and technical stakeholders.
This role requires relocation to Bahrain and on-site engagement within a government environment.<h3 class="jobSectionHeader">
Key Responsibilities</h3><ul><li>
Provide operational and maintenance (O&amp;M) support for IFS applications</li><li>
Analyze business requirements and translate them into system solutions</li><li>
Troubleshoot system issues and coordinate resolutions with technical teams</li><li>
Support system enhancements, upgrades, and patches</li><li>
Prepare functional documentation, reports, and system specifications</li><li>
Collaborate with stakeholders to ensure system stability and performance</li><li>
Ensure compliance with governmental standards, policies, and procedures</li></ul><h3 class="jobSectionHeader">
Required Qualifications &amp; Experience</h3><ul><li>
Bachelor&rsquo;s degree in Computer Science, Information Systems, or a related field</li><li>
Proven experience as a System Analyst, preferably with IFS applications</li><li>
Strong understanding of O&amp;M support processes</li><li>
Experience working on large-scale or government projects is a plus</li><li>
Strong analytical, problem-solving, and communication skills</li><li>
Ability to work independently and in a structured, regulated environment</li></ul><h3 class="jobSectionHeader">
Additional Requirements</h3><ul><li>
Willingness to relocate to Bahrain</li><li>
Availability to start from February 2026</li><li>
Professional-level English communication skills</li></ul></div>

Senior System Analyst | Bahrain

Riseup Group

On behalf of our multinational tech and e-commerce client; we are seeking to hire:Job Title for the new hire: Business Analyst. Work model is hybrid. Office is located in Maadi.Position OverviewWe are seeking a detail-oriented Business Analyst to bridge the gap between business needs and technical solutions. The ideal candidate will analyze business processes, create dashboards to analyze data, work on data integration across different dashboards and work with stakeholders to implement effective solutions.Key Responsibilities<ul><li>Gather and document business requirements through stakeholder interviews and process analysis</li><li>Create detailed documentation including business requirements documents (BRDs), functional specifications, and process flow diagrams</li><li>Facilitate meetings between business stakeholders and technical teams to ensure clear communication</li><li>Develop and maintain project documentation, user stories, and acceptance criteria</li><li>Conduct data analysis to support business decisions</li><li>Perform gap analysis between current and desired business states</li><li>Create ad hoc dashboards to show data trend to leadership (quicksight)</li><li>Support user acceptance testing (UAT) and validate that solutions meet business requirements</li><li>Create reports and presentations for stakeholders and management</li><li>Assist in change management and training initiatives for new systems or processes</li></ul>Expected Deliverables:- Dashboard creation- Dashboard integration to avoid manual data gathering- Ad hoc queries on data gathering- Update tool for issues trackingRequired qualifications/certifications:➢<ul><li>Bachelor's degree in Business Administration, Information Systems, or related field</li><li>5 years of experience as a Business Analyst or similar role</li><li>Strong analytical and problem-solving skills</li><li>Self starter, able to problem solve and provide solution independently</li><li>Excellent written and verbal communication abilities</li><li>Proficiency in requirements gathering and documentation techniques</li><li>Experience with data analysis and visualization tools (Excel, Quicksight, SQL, Tableau, Power BI)</li><li>Understanding of project management methodologies (Agile, Waterfall, Scrum)</li><li>Strong stakeholder management skills</li></ul>➢<ul><li>MBA or relevant master's degree</li><li>Professional certifications (CBAP, PMI-PBA, or similar)</li><li>Experience with business process modeling tools (Visio, Lucidchart) </li><li>Knowledge of specific industry domains (finance, healthcare, retail, etc.) </li><li>Familiarity with SQL and database concepts </li><li>Experience with CRM or ERP systems</li></ul>Software / Programs / Tools:Technical Skills:<ul><li>Quicksight</li><li>Microsoft Office Suite (Excel, PowerPoint, Word)</li><li>Project management tools (JIRA, Confluence, Trello)</li><li>Data analysis tools and SQL</li><li>Business intelligence platforms</li><li>Process modeling software </li></ul>Soft Skills:<ul><li>Critical thinking and attention to detail</li><li>Strong interpersonal and collaboration abilities</li><li>Adaptability and flexibility in fast-paced environments</li><li>Time management and organizational skills</li><li>Ability to work independently and in teams</li></ul>Urgency to prioritize: HighTechnical Assessment needed? YesRequired Years of Experience: 5Travel is required for this role ?: NoStart date: Feb 9, 2026Job Type: Full-time

Business Analyst

Egypt Education Platform

<div>Egypt Education Platform is seeking a motivated and experienced CRM Demand Planning Senior Specialist to join our dynamic team. In this critical role, you will be responsible for managing and optimizing the demand planning processes within our CRM system to drive better forecasting, enhance customer relationship management, and ultimately support the growth of our educational offerings.
Key Responsibilities:<ul>
<li>
Develop and implement demand planning and forecasting strategies using CRM data to support business objectives.</li>
<li>Analyze customer data, market trends, and sales forecasts to determine future demand and identify opportunities for optimization.</li>
<li>Collaborate with cross-functional teams, including sales, marketing, and operations, to align demand plans with business strategy.</li>
<li>Utilize CRM tools and software to maintain accurate demand forecasts and reporting metrics.</li>
<li>Identify and address issues within the demand planning process, proposing solutions to improve efficiency and performance.</li>
<li>Monitor inventory levels and track product performance, adjusting plans as necessary to meet customer demand.</li>
<li>Provide insights and reports to senior management regarding demand trends, performance metrics, and potential impacts on supply chains.</li>
<li>Lead initiatives to enhance data accuracy and integrity within the CRM system for better demand forecasting.</li>
</ul>
Requirements<ul>
<li>
Bachelor&rsquo;s degree in business administration, Supply Chain Management, or a related field; master&rsquo;s degree preferred.</li>
<li>3-5 years of experience in demand planning, sales forecasting, or CRM management, preferably in the education or related sector.</li>
<li>Strong analytical skills with experience in demand forecasting methodologies and tools.</li>
<li>Proficiency in CRM software and data analysis tools (e.g., Excel, Tableau).</li>
<li>Excellent communication and collaboration skills to work effectively with cross-functional teams.</li>
<li>Detail-oriented with strong problem-solving abilities and the capacity to manage multiple projects simultaneously.</li></ul></div>

CRM & Demand Planning Senior Specialist

Explore 747+ Crm senior analyst in Egypt this February. Find roles across top companies and apply now to boost your career.

747 crm senior analyst jobs In Egypt

CRM Senior Analyst

CRM Senior Analyst

Senior Power BI Consultant

Data Analyst

Senior System Analyst | Bahrain

Business Analyst

CRM & Demand Planning Senior Specialist