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Deliveroo

<div>Deliveroo Middle East | Marketing Team
The Marketing Team is responsible for driving brand, customer and business growth across the UAE, KW and Qatar. We do this by developing marketing strategies and programs to build awareness, create demand, optimise traffic, and continually improve our brand experience customers to deliver growth for the business. We apply research, analyze performance metrics, and provide product and industry expertise and understanding of customer behavior to inform and refine the business&rsquo; marketing strategy and execution. We develop content, manage, and deliver targeted merchandising and promotional activities. We apply customer-centric methodologies to improve our brand experience for customers. We drive marketing excellence by measuring efficiency and effectiveness of activities. We deliver improvements in the process to scale delivery.
About the role
As a Senior CRM Marketing Specialist, you will be responsible for the end-to-end execution of management of CRM campaigns, from initiate to build, proof, send and approve targeted CRM campaigns, restaurant and new vertical campaigns as well as seasonal initiatives that collectively form our marketing calendar &amp; plan. You will develop marketing messages (English + Arabic) that resonate with our local customers, utilising available and appropriate channels to deliver the messages.
You&rsquo;ll be a passionate and technical CRM marketer, who obsesses over customer and merchant segmentation. You consistently put the customer at the center of your decision making and campaign execution. You'll be the kind of person who can&rsquo;t wait to look at your metrics soon after a send, and you'll get excited about new ideas, new channels and new campaigns. You'll work well with others and arrive at kick-off meetings for a new campaign full of ideas, based on what we've learnt through data and your own inspiration.
What you'll be doing<ul><li>
Support the CRM Manager and collaborate with marketing, commercial and global teams to build, manage and execute the marketing calendar through CRM channels &amp; in-app touchpoints</li><li>
Coordinate and be responsible for BAU calendar management and for creating engaging and dynamic end-to-end delivery of emails, push-notifications, whatsapp messages, in-app banners and in-app messages executing in a timely and effective manner</li><li>
Track competitor CRM activities and provide a weekly report</li></ul> 
Additionally for the CRM specialist role:<ul><li>
Be comfortable with data targeting &amp; data reporting, segmentation &amp; analysis - pulling it, and interpreting it</li><li>
Drive test &amp; learn strategies to optimize email templates, content and customer initiatives creating CRM best practices and making recommendations</li><li>
Analyze and track key segments for future growth and planning</li><li>
Conduct post campaign reporting, pulling out the most interesting learnings and using these to guide your future ideas</li></ul>
Requirements<ul><li>
A minimum of 2+ years experience working within CRM (3+ years for CRM Marketing Executive role)</li><li>
Demonstrated experience in working with databases, data analysis segmentation</li><li>
Highly computer literate with:</li><li>
HTML familiarity (ability to understand where changes need to be made)</li><li>
Email deployment experience (Braze experience preferred)</li><li>
Data visualization tools (Looker experience preferred)</li><li>
Self-motivated, driven and have the desire to help</li><li>
Ability to coordinate with multiple stakeholders</li><li>
Ability to work on strict &amp; tight deadlines</li><li>
English fluency a must, Arabic language skills a plus</li></ul>
Why Deliveroo
Our mission is to transform the way you shop and eat, bringing the neighbourhood to your door by connecting consumers, restaurants, shops and riders. We are transforming the way the world eats and shops by making access to food and products more convenient and enjoyable. We give people the opportunity to buy what they want, as they want it, when and where they want it.
We are a technology-driven company at the forefront of the most rapidly expanding industry in the world. We are still a small team, making a very large impact, looking to answer some of the most interesting questions out there. We move fast, value autonomy and ownership, and we are always looking for new ideas.
Workplace &amp; Benefits
At Deliveroo we know that people are the heart of the business and we prioritise their welfare. Benefits differ by country, but we offer many benefits in areas including healthcare, well-being, parental leave, pensions, and generous annual leave allowances, including time off to support a charitable cause of your choice. Benefits are country-specific, please ask your recruiter for more information.
Diversity
At Deliveroo, we believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest-growing businesses in a rapidly growing industry.
We are committed to diversity, equity and inclusion in all aspects of our hiring process. We recognise that some candidates may require adjustments to apply for a position or fairly participate in the interview process. If you require any adjustments, please don't hesitate to let us know. We will make every effort to provide the necessary adjustments to ensure you have an equitable opportunity to succeed.</div>

Senior CRM Marketing Specialist

TradeQuo Global

<div>
 
 
 Role Overview
 
 
 
 We are a fast-growing online forex broker seeking a
 
 CRM Marketing Specialist
 
 who will own our email marketing channel: strategy, setup, execution and analytics You will build and develop lifecycle communication that turns leads into active, depositing traders and improves activation, retention, and reactivation metrics across key markets.
 
 
 
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Develop and execute email marketing campaigns (newsletters, promos, educational sequences, reactivation) aligned with business and trading calendars.
 </li>
 <li>
 Plan and launch automated lifecycle flows (trigger emails) (welcome, KYC completion, first deposit, reactivation, win‑back, cross‑sell) and continuously improve them.
 </li>
 <li>
 Segment audiences by behavior and attributes (lead status, KYC, FTD, trading activity, region, language) to increase relevance and conversion rates.
 </li>
 <li>
 Create or coordinate email copy and briefs for designers, ensuring consistent tone of voice, mobile‑friendly layouts, and proper risk/compliance wording for forex.
 </li>
 <li>
 Set up, test, and send campaigns in the ESP/CRM (templates, personalization, dynamic content, send‑time optimization).
 </li>
 <li>
 Design and run A/B tests (subject lines, content, CTAs, send times, flows) and manage a testing roadmap focused on improving OR, CTR, CR, and revenue/FTD.
 </li>
 <li>
 Own analytics for email: monitor deliverability, opens, clicks, conversions, unsubscribes, spam complaints, and list health; report on performance and trends.
 </li>
 <li>
 Work with data/analytics to ensure accurate tracking across ESP, CRM, web analytics (e.g., GA4, UTM structure, events) and BI.
 </li>
 <li>
 Maintain clean, compliant databases (consent, GDPR, unsubscribes) and grow the list via forms, funnels, and in‑product touchpoints.
 </li>
 <li>
 Collaborate with marketing, product, and brand teams to align messaging across channels and support key campaigns and launches.
 </li>
 <li>
 Stay up to date on email and CRM best practices (automation, personalization, deliverability, regulations) and introduce new tactics/tools.
 </li>
 </ul>
 
 
 
 
 
 Requirements
 
 
 <ul>
 <li>
 2&ndash;4+ years of hands‑on experience in email marketing / CRM, in fintech/forex/crypto environments.
 </li>
 <li>
 Strong experience with at least one email/marketing automation platform (e.g., HubSpot, Braze, Klaviyo, SendGrid, Mailchimp, or similar).
 </li>
 <li>
 Proven track record of improving key email KPIs (open rate, CTR, conversion rate, revenue per send, churn/retention metrics).
 </li>
 <li>
 Confident in audience segmentation, list management, and building automated workflows.
 </li>
 <li>
 Solid analytical skills, ability to interpret data and translate insights into concrete tests and optimizations.
 </li>
 <li>
 Good written English and strong attention to detail in copy, links, and QA.
 </li>
 <li>
 Understanding of email deliverability, consent management, GDPR, and best practices for sender reputation.
 </li>
 <li>
 Experience working closely with designers and product/marketing teams to ship campaigns on time.
 </li>
 <li>
 
 
 Ability to work at our Dubai office (onsite)
 
 
 </li>
 </ul>
 
 
 
 
 
 What success looks like
 
 
 <ul>
 <li>
 Higher activation and FTD rates from leads driven by PPC, SEO, affiliates, and organic channels.
 </li>
 <li>
 Increasing engagement and revenue from email, with a clear testing culture and documented learnings.
 </li>
 <li>
 Clean, growing email list with strong deliverability and compliant data handling.
 </li>
 </ul>
</div>

CRM Marketing Specialist

Naffco

<div></div><div>Experience: 2 - 8 yrs. | Opening: 1
 
Education:Bachelors in Computer Application(Computers) 
Nationality: Any Nationality 
Industry Type:Industrial Products / Heavy Machinery 
Functional Area:Administration Feb 11,2026 
<div><div>
</div></div><div></div><h3 class="jobSectionHeader">Job Description</h3>
<div><ul><li>Lead CRM system configuration, customization, and maintenance to align with evolving business requirements.</li><li>
Administer user access, roles, and security settings within the CRM, ensuring data integrity and compliance.</li><li>
Develop and deliver CRM training programs to end-users, fostering system proficiency and adoption.</li><li>
Troubleshoot and resolve CRM-related issues, providing timely and effective technical support.</li></ul>
</div><div><h3 class="jobSectionHeader">Desired Candidate Profile</h3>
<div><ul><li>Bachelor's degree in Information Technology, Business Administration, or a related field is preferred.</li><li>
Possess a minimum of 3 years of experience in CRM administration, preferably with Salesforce or similar platforms.</li><li>
Demonstrate proficiency in CRM configuration, customization, and report generation.</li><li>
Exhibit strong analytical and problem-solving skills, with the ability to troubleshoot technical issues effectively.</li></ul>
</div>Keyword: CRM Support Specialist,System Configuration,Workflow Automation,CRM Specialist,CRM Administrator,CRM Analyst,Reporting and Analytics,CRM Management</div></div>

CRM Administrators

Trade Quo Global Ltd

Role overviewWe are a fast-growing online forex broker seeking a CRM / Email Marketing Specialist who will independently own our email marketing channel: strategy, setup, execution, analytics, and continuous optimization. You will build and develop lifecycle communication that turns leads into active, depositing traders and improves activation, retention, and reactivation metrics across key markets.Key responsibilities :<ul><li>Develop and execute email marketing campaigns (newsletters, promos, educational sequences, reactivation) aligned with business and trading calendars.</li><li>Plan and launch automated lifecycle flows (trigger emails) (welcome, KYC completion, first deposit, reactivation, win‑back, cross‑sell) and continuously improve them.</li><li>Segment audiences by behavior and attributes (lead status, KYC, FTD, trading activity, region, language) to increase relevance and conversion rates.</li><li>Create or coordinate email copy and briefs for designers, ensuring consistent tone of voice, mobile‑friendly layouts, and proper risk/compliance wording for forex.</li><li>Set up, test, and send campaigns in the ESP/CRM (templates, personalization, dynamic content, send‑time optimization).</li><li>Design and run A/B tests (subject lines, content, CTAs, send times, flows) and manage a testing roadmap focused on improving OR, CTR, CR, and revenue/FTD.</li><li>Own analytics for email: monitor deliverability, opens, clicks, conversions, unsubscribes, spam complaints, and list health; report on performance and trends.</li><li>Work with data/analytics to ensure accurate tracking across ESP, CRM, web analytics (e.g., GA4, UTM structure, events) and BI.</li><li>Maintain clean, compliant databases (consent, GDPR, unsubscribes) and grow the list via forms, funnels, and in‑product touchpoints.</li><li>Collaborate with marketing, product, and brand teams to align messaging across channels and support key campaigns and launches.</li><li>Stay up to date on email and CRM best practices (automation, personalization, deliverability, regulations) and introduce new tactics/tools.</li></ul>Requirements:<ul><li>2&ndash;4+ years of hands‑on experience in email marketing / CRM, in fintech/forex/crypto environments.</li><li>Strong experience with at least one email/marketing automation platform (e.g., HubSpot, Braze, Klaviyo, SendGrid, Mailchimp, or similar).</li><li>Proven track record of improving key email KPIs (open rate, CTR, conversion rate, revenue per send, churn/retention metrics).</li><li>Confident in audience segmentation, list management, and building automated workflows.</li><li>Solid analytical skills, ability to interpret data and translate insights into concrete tests and optimizations.</li><li>Good written English and strong attention to detail in copy, links, and QA.</li><li>Understanding of email deliverability, consent management, GDPR, and best practices for sender reputation.</li><li>Experience</li></ul>working closely with designers and product/marketing teams to ship campaigns on time.What success looks like:<ul><li>Higher activation and FTD rates from leads driven by PPC, SEO, affiliates, and organic channels.</li><li>Increasing engagement and revenue from email, with a clear testing culture and documented learnings.</li><li>Clean, growing email list with strong deliverability and compliant data handling.</li></ul>Job Type: Full-timePay: Up to AED10,000.00 per monthApplication Question(s):<ul><li>Do you have experience in Forex or Crypto Industry?</li><li>Do you have 2 years+ Marketing in the Forex industry?</li><li>Are you comfortable working full-time onsite?</li><li>What is your notice period or earliest available start date?</li><li>What is your expected monthly salary in AED?</li></ul>

CRM/Email Marketing Specialist

ALFAHIM

<div>
 
 
 Key Accountabilities:
 
 
 <ul>
 <li>
 
 Planning &amp; Budget:
 
 Develop and update CME marketing plan in coordination with the line manager and central Marketing team to ensure alignment with department&rsquo;s annual budget and plans. Ensure the marketing plans are executed within budget in a timely manner, according to the customer lifecycle communication plan.
 </li>
 <li>
 
 Customer Communication
 
 : Develop new mechanisms, update &amp; enhance Customer Relationship Management processes and marketing strategies to target the relevant segment. Work closely with the marketing and sales teams as subject matter expert to define messages related to customer communication being sent through marketing channels.
 </li>
 <li>
 
 Direct Marketing Campaigns:
 
 Develop &amp; implement new and relevant digital marketing mechanisms through liaising with business units to achieve their relevant targets, oversee and manage copywriting &ndash; English &amp; Arabic to online E-shots, e-newsletters, and direct mailers
 </li>
 <li>
 
 Loyalty Programs:
 
 Acquire new partners and offer mechanisms to enhance retention &amp; acquisition rate of members. Expand the network of partners for benefits program to ensure the program remains appealing to the customer and increases brand loyalty
 </li>
 <li>
 
 Event Management:
 
 Develop and execute relevant events for existing customers in line with the marketing roadmap. Manage the execution of business-to-business events that include principals, management and dealers
 </li>
 <li>
 
 Reports:
 
 Prepare monthly performance reports for business units detailing campaign performance, highlights potential issues, opportunities and make recommendations
 </li>
 <li>
 
 Marketing Specialist
 
 will work closely with CME and central marketing function, catering to heterogonous segment of customers
 </li>
 </ul>
 
 
 Qualification:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in marketing.
 </li>
 </ul>
 
 
 Experience:
 
 
 <ul>
 <li>
 5 years of minimum experience in Marketing; out of which 2 years should be in marketing campaigns e.g. email, mail, SMS, telemarketing etc.
 </li>
 <li>
 Experience in copywriting &amp; CRM agencies is preferred.
 </li>
 </ul>
</div>

Marketing Specialist

Provident Real Estate

<div>
 
 
 Job Description:
 
 
 
 As a Business Analyst and CRM Integrator for Bitrix24, you will be responsible for analyzing the company&rsquo;s internal business processes, identifying improvement opportunities, and integrating the Bitrix24 CRM system to enhance workflow, customer management, and data-driven decision-making. You will collaborate with various departments, assess needs, and customize the Bitrix24 platform to align with business goals. Additionally, your role will involve training employees, ensuring smooth system operations, and providing ongoing support.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
 
 1. Business Process Analysis:
 
 
 
 - Collaborate with department heads to gather and analyze business requirements.
 
 
 - Map out current business processes and identify areas of inefficiency or bottlenecks.
 
 
 - Propose solutions to streamline processes using Bitrix24's CRM and automation tools.
 
 
 
 2. CRM Integration &amp; Implementation:
 
 
 
 - Lead the integration of Bitrix24 CRM into the company&rsquo;s operations.
 
 
 - Customize Bitrix24 modules (CRM, task management, communication tools) to meet the specific needs of various business functions (e.g., sales, marketing,vcustomer service).
 
 
 - Ensure proper data migration and integration with other systems (ERP, accounting software, etc.).
 
 
 
 3. Workflow Automation:
 
 
 
 - Design and implement automated workflows for tasks such as lead generation, sales pipeline management, customer support, and internal communication.
 
 
 - Develop reports and dashboards to provide insights on sales performance, customer interactions, and other business KPIs.
 
 
 
 4. Training and User Support:
 
 
 
 - Provide training to users on how to effectively use the Bitrix24 platform.
 
 
 - Create manuals, user guides, and training materials to ensure company-wide adoption.
 
 
 - Provide ongoing technical support and troubleshoot issues as needed.
 
 
 
 5. System Maintenance &amp; Optimization:
 
 
 
 - Continuously monitor the performance of the CRM system and optimize configurations.
 
 
 - Ensure that Bitrix24 CRM updates are applied regularly and that the system remains secure and up to date.
 
 
 - Collaborate with external vendors or Bitrix24 support for complex technical issues and enhancements.
 
 
 
 6. Data Analysis &amp; Reporting:
 
 
 
 - Generate reports and dashboards on CRM data for decision-making purposes (e.g., lead tracking, sales performance, customer satisfaction).
 
 
 - Assist with data analysis to uncover trends, patterns, and actionable insights that can drive business growth.
 
 
 
 7. Compliance &amp; Data Security:
 
 
 
 - Ensure the CRM system adheres to data protection regulations and that all customer data is handled securely.
 
 
 - Regularly audit the system for compliance with industry standards and internal policies.
 
</div>

Business Analyst and CRM Integrator

Parker Connect

The Role
 <ul>
<li>Generate and qualify leads in the jewellery-retail ecosystem (ERP / RFID / POS / automation). · Conduct discovery calls to identify client problem statements and quantify value. · Manage demos, proposals, and negotiations with multiple stakeholders (owner, ops, IT). · Track every opportunity inside CRM with clear stage definitions and next actions. · Collaborate cross-functionally to ensure implementation readiness. · Prepare weekly pipeline reports — pipeline vs target, ageing, discount %, win-loss reasons. · Participate in Monday CRM reviews and Thursday deal reviews without exception. · Uphold process discipline — no unlogged deals, no unreported delays.</li>
</ul>
Requirements
 <ul>
<li>Exposure to jewellery retail tech, ERP, POS, RFID, or automation solutions. · Strong command of pipeline math and forecasting logic. · Proven CRM discipline (Zoho, HubSpot, Salesforce, etc.). · Ability to structure and document deals step-by-step.</li>
</ul>
About the company
 PARKER CONNECT is the fastest growing Management Consultancy in the Middle East. We provide world class services such as Executive Search and Consultancy through our centrally located office in Dubai, United Arab Emirates. Ever since starting operations, the organization has witnessed rapid growth purely achieved through firm business relations and quality service delivery. Our market knowledge in the region put together with quality consultants and excellent infrastructure has enabled us to build a strong portfolio of clients which include MNCs and local firms.

Sales Manager

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