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Karnak Home

We are looking for a skilled and detail-oriented CRM Specialist to manage, optimize, and enhance our customer relationship management system. The ideal candidate will ensure smooth communication with customers, improve customer journey workflows, and support the sales team with accurate data and reporting.Key Responsibilities:<ul><li>Manage and maintain the CRM system, ensuring data accuracy and completeness.</li><li>Create, update, and optimize customer workflows, pipelines, and automation processes.</li><li>Track customer interactions and ensure timely follow-up by the sales team.</li><li>Generate weekly and monthly reports on leads, conversions, and customer engagement.</li><li>Collaborate with sales, marketing, and customer service teams to improve customer experience.</li><li>Segment customer data for targeted campaigns and improved communication.</li><li>Identify CRM issues, troubleshoot errors, and coordinate with technical support if needed.</li><li>Train team members on CRM tools, best practices, and new system features.</li><li>Monitor customer feedback, track service issues, and ensure timely resolutions.</li><li>Support retention strategies by identifying customer trends and behavior patterns.</li></ul>Requirements:<ul><li>Proven experience as a CRM Specialist or similar role.</li><li>Strong understanding of CRM systems.</li><li>Excellent data management and analytical skills.</li><li>Strong communication and coordination abilities.</li><li>Ability to work in a fast-paced, customer-focused environment.</li><li>Proficiency in Microsoft Excel, Google Sheets, and reporting tools.</li><li>Attention to detail and strong organizational skills.</li></ul>Preferred Qualifications:<ul><li>Experience in the furniture or retail industry.</li><li>Knowledge of marketing automation and customer segmentation.</li><li>Basic understanding of customer service practices.</li></ul>What We Offer:<ul><li>Accommodation provided by the company</li><li>Competitive salary</li><li>Annual leave as per UAE labor law</li><li>1 day off per week</li><li>Supportive and collaborative work environment</li><li>Opportunities for career growth and development</li></ul>Job Type: Full-timePay: AED2,500.00 - AED3,500.00 per month

CRM Specialist

VaporVM

<div><div><div>Date Posted:</div>
17 November, 2025</div>
<div><div>Industry:</div>
IT Services and IT Consulting</div>
<div><div>Location:</div>
VAPORVM IT SERVICES DMCC</div></div>
 <div><h2 class="jobSectionHeader">Job Description:</h2> 
<div> 
 
<h3 class="jobSectionHeader">Key Responsibilities:</h3>
<ul><li>Configure, customize, and maintain Microsoft Dynamics CRM (on-premise or Dynamics 365 CE) environments.
</li><li>Design and implement CRM modules, forms, views, dashboards, workflows, and business process flows.
</li><li>Integrate Dynamics CRM with other business systems and applications using APIs, plugins, and connectors.
</li><li>Develop custom solutions using Power Platform, Power Automate, Power Apps, and CRM plugins (C#/.NET).
</li><li>Analyze business requirements and translate them into technical CRM solutions.
</li><li>Ensure CRM performance, reliability, and security through best practices.
</li><li>Create, update, and maintain documentation, architecture diagrams, and technical specifications.
</li><li>Support CRM users, provide training, and troubleshoot issues on time.
</li><li>Manage CRM release cycles, updates, patches, and environment deployments.
</li><li>Collaborate with cross-functional teams to streamline business processes using CRM capabilities.
</li></ul><h3 class="jobSectionHeader">Required Skills &amp; Qualifications:</h3>
<ul><li>Bachelor&rsquo;s degree in Computer Science, IT, Engineering, or related field.
</li><li>&ndash;5+ 8 years of hands-on experience with Microsoft Dynamics CRM / Dynamics 365 Customer Engagement.
</li><li>Strong experience in:
<ul>
<li>CRM customization and configuration
</li><li>Plugins and custom workflow activities (C#, .NET)
</li><li>Power Platform (Power Apps, Power Automate)
</li><li>CRM security roles, permissions, and administration
</li><li>Data migration (KingswaySoft, SSIS, Data Import Wizard)
</li></ul></li><li>Good understanding of CRM architecture, entities, relationships, and data model.
</li><li>Strong problem-solving, communication, and documentation skills.
</li></ul><h3 class="jobSectionHeader">Preferred Qualifications &amp; Certifications:</h3>
<ul><li>Microsoft Certified: Dynamics 365 Customer Service / Sales Functional Consultant
</li><li>Microsoft Certified: Power Platform Developer / Functional Consultant
</li><li>Experience with Azure services, Power BI, or enterprise integrations.</li></ul></div></div>

MS CRM Dynamics Specialist

Naffco

<div></div><div>Experience: 1 - 6 yrs. | Opening: 1
 
Education:Any Graduation 
Nationality: Any Nationality 
Industry Type:Industrial Products / Heavy Machinery 
Salary: AED 3,000 - 4,000 ($811 - $1,081)
 
Functional Area:Administration Nov 27,2025 
<div><div>
</div></div><div></div><h3 class="jobSectionHeader">Job Description</h3>
<div><ul><li>Manage and optimize CRM system configurations, including user roles, security settings, and data access permissions, ensuring data integrity and compliance.</li><li>
Develop and implement CRM workflows and automation rules to streamline sales, marketing, and customer service processes, improving efficiency.</li><li>
Provide ongoing CRM user training and support, creating documentation and troubleshooting issues to maximize user adoption and proficiency.</li><li>
Oversee data migration, cleansing, and integration efforts, ensuring seamless data transfer and accurate reporting across systems.</li><li>
Analyze CRM data to identify trends, generate reports, and provide actionable insights for business decision-making.</li><li>
Collaborate with cross-functional teams to gather requirements, customize the CRM, and align CRM strategies with business objectives.</li><li>
Monitor system performance and proactively address technical issues, ensuring optimal CRM functionality and availability.</li><li>
Stay updated on CRM best practices, new features, and industry trends, recommending and implementing improvements.</li><li>
Manage CRM integrations with other business systems, such as marketing automation platforms and e-commerce sites, to enhance data flow.</li><li>
Ensure data privacy and security within the CRM system, adhering to company policies and data protection regulations.</li></ul> 

</div><div><h3 class="jobSectionHeader">Desired Candidate Profile</h3>
<div><ul><li>Bachelor's degree in Information Technology, Business Administration, or a related field is preferred.</li><li>
Possesses at least 3 years of hands-on experience as a CRM Administrator or similar role, demonstrating a proven track record.</li><li>
Experience with CRM platforms such as Salesforce, Microsoft Dynamics 365, or similar systems is essential.</li><li>
Demonstrates proficiency in data analysis, reporting, and data management, including data migration and cleansing.</li><li>
Strong understanding of business processes, particularly in sales, marketing, and customer service.</li><li>
Exhibits excellent communication, interpersonal, and training skills to effectively interact with users and stakeholders.</li><li>
Possesses strong analytical and problem-solving abilities, with a knack for identifying and resolving technical issues.</li><li>
Demonstrates a proactive and detail-oriented approach, with a commitment to ensuring data accuracy and system integrity.</li><li>
Familiarity with data privacy regulations (e.g., GDPR, CCPA) and data security best practices is highly desirable.</li><li>
Holds relevant CRM certifications (e.g., Salesforce Certified Administrator) or related IT certifications.</li></ul> 

</div>Keyword: CRM Systems Administrator,Data Management,CRM Lead,CRM Analyst,CRM Specialist,Data Analysis,Reporting</div></div>

CRM Administrator

Power and Sun Solar Equipments Trading L.L.C

Overview We are seeking a proactive and detail-oriented Marketing Specialist to support and drive our integrated marketing efforts across digital and offline channels. This role requires strong hands-on experience with marketing automation tools, CRM systems and multi-channel campaign execution with a particular focus on email, LinkedIn and YouTube marketing. Responsibilities <ul> <li>Develop and manage email sequences and automation workflows tailored to different customer segments.</li> <li>Lead LinkedIn outreach campaigns including audience targeting messaging and performance tracking.</li> <li>Execute email marketing campaigns (Zoho) including design scheduling A/B testing and analytics review.</li> <li>Oversee YouTube content strategy including briefing scripting scheduling and performance reporting.</li> </ul> Marketing Automation & CRM <ul> <li>Build test and optimize marketing automation flows using Zoho Marketing Automation.</li> <li>Maintain and oversee CRM hygiene and pipeline data accuracy (Zoho CRM preferred).</li> <li>Collaborate with sales to review lead qualification criteria regularly and ensure proper lead nurturing.</li> </ul> Data & Audience Management <ul> <li>Manage and update segmented contact lists for targeted campaigns.</li> <li>Leverage analytics to improve campaign effectiveness and lead engagement.</li> </ul> Key Skills & Qualifications <ul> <li>Bachelor s degree in Marketing Communications or related field.</li> <li>2-4 years of experience in digital marketing and marketing operations.</li> <li>Hands-on experience with Marketing Automation Zoho CRM or similar tools.</li> <li>Strong proficiency in email marketing lead nurturing and customer segmentation.</li> <li>Experience in LinkedIn marketing and outreach.</li> <li>Familiarity with YouTube content production and platform management.</li> <li>Comfortable working with data tools and performance metrics.</li> <li>Excellent communication coordination skills.</li> </ul> Please note that we are considering candidates who are already in Dubai. If you are interested please share your resume to our email ID at Marketing, Events management, Brand promotions.

Digital Marketing Specialist

EDGE INTEGRATED TECHNICAL SERVICES LLC

Job Description:We are looking for a Zoho CRM Developer / Analyst who can independently design, develop, and customize Zoho CRM modules to meet business requirements. The ideal candidate will have hands-on experience in building workflows, automation, reports, and integrations while ensuring smooth functionality across departments.You will work closely with management and internal teams to understand process needs, optimize CRM usage, and enhance data-driven decision-making.Key Responsibilities:<ul><li>Design and develop custom Zoho CRM modules, fields, layouts, and dashboards.</li><li>Create and manage workflows, automation, and blueprints to streamline business operations.</li><li>Customize CRM functions using Deluge scripting and ensure system efficiency.</li><li>Integrate Zoho CRM with other Zoho applications (Books, Projects, Creator, etc.) and third-party tools.</li><li>Analyze existing processes and recommend system improvements to enhance productivity.</li><li>Troubleshoot technical issues and implement timely solutions.</li><li>Ensure data integrity and accuracy across all CRM modules.</li><li>Prepare reports, performance metrics, and analytics as required by management.</li><li>Work independently on CRM development projects with minimal supervision.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree in Computer Science, Information Technology, or related field.</li><li>Minimum 2&ndash;3 years of hands-on experience in Zoho CRM development.</li><li>Strong understanding of Deluge scripting, API integration, and Zoho ecosystem.</li><li>Proven experience in module creation and customization.</li><li>Ability to work independently and deliver results within deadlines.</li><li>Excellent problem-solving and analytical skills.</li><li>Strong communication and documentation abilities.</li></ul>Job Types: Full-time, PermanentPay: AED3,000.00 - AED4,000.00 per monthApplication Question(s):<ul><li>Can you create the CRM Modules on your own?</li><li>Can you work Independently at Backend?</li><li>Can you work as Zoho CRM Analyst?</li></ul>

Zoho CRM Developers

Lean Technologies

<div>
 
 
 About the Job
 
 
 
 
 
 
 We&rsquo;re hiring a Revenue Operations Associate to join us at a pivotal moment of growth. You&rsquo;ll play a key role in shaping how our commercial teams operate and succeed. You&rsquo;ll be the heartbeat of our CRM (HubSpot), building smart automations using AI and no-code tools, keeping data flowing across systems, and helping ensure every part of our GTM stack is optimized for scale. This is not a traditional support role; it&rsquo;s a hands-on, high-impact, cross-functional opportunity to work at the core of our business.
 
 
 
 
 
 You&rsquo;ll work closely with Sales, Marketing, Customer Success, and Solutions Engineering to drive efficiency, performance, and visibility across the entire revenue funnel. If you're looking to build, own, and grow in a fast-moving environment, and you get excited by systems, automation, and processes, then this role is for you.
 
 
 
 
 
 
 About Lean
 
 
 
 
 
 
 Lean enables companies to seamlessly connect to their users&rsquo; bank accounts to initiate real-time payments and retrieve their account information. Our products have garnered the trust of leading companies and enabled them to deliver powerful experiences when connected with a user&rsquo;s bank account, allowing users to perform prudent financial planning, get better rates on loans, transfer money to friends, and more, without compromising on privacy or security.
 
 
 
 
 
 Backed by top-tier global investors including General Catalyst, Sequoia and Shorooq, and having recently raised $67.5M in Series B funding, we&rsquo;re building the rails for Open Finance in MENA. We&rsquo;re trusted by 250+ clients across the UAE and Saudi Arabia &mdash; including the likes of Binance, Etisalat Group, Careem, Sarwa, and many more - making it the region&rsquo;s most valuable Open Banking platform.
 
 
 
 
 
 Joining Lean means working on impactful problems, shaping the future of finance in the region, and being part of a fast-growing team that&rsquo;s setting the standard for open banking in MENA.
 
 
 
 
 
 
 Responsibilities
 
 
 
 
 
 <ul>
 <li>
 Be the day-to-day owner of HubSpot (users, pipelines, properties, workflows)
 </li>
 <li>
 Build automations using AI tools, workflow automation platforms and HubSpot workflows
 </li>
 <li>
 Connect HubSpot with tools across the GTM stack
 </li>
 <li>
 Enrich and maintain high-quality CRM data
 </li>
 <li>
 Create and document internal processes and support enablement across teams
 </li>
 <li>
 Assist in building reports and dashboards that drive better decision-making
 </li>
 </ul>
 
 
 
 
 
 Minumum Qualifications
 
 
 
 
 
 <ul>
 <li>
 1+ years of experience in RevOps, Sales Ops or CRM/automation-heavy roles (e.g., Sales/Marketing Ops, Growth)
 </li>
 <li>
 Experience with HubSpot (or similar CRMs), and automation tools
 </li>
 <li>
 Comfortable working with data and scoring model logic (e.g., lead scoring, routing rules)
 </li>
 <li>
 Curious, tech-savvy, and excited to own and improve complex systems
 </li>
 <li>
 Strong organizational skills and sharp attention to detail
 </li>
 <li>
 Excellent communication skills and a collaborative, cross-functional mindset
 </li>
 </ul>
 
 
 
 
 
 Nice to Have
 
 
 
 
 
 <ul>
 <li>
 Experience with AI tools (ChatGPT, Claude, Gemini etc.)
 </li>
 <li>
 Background in a startup or fast-growing B2B SaaS environment
 </li>
 <li>
 Familiarity with SQL, JavaScript or API/webhooks
 </li>
 </ul>
</div>

Revenue Operations Associate

AGMC

&#8203;&#8203;To manage interactions with customers, addressing their inquiries and resolving any issues they may encounter.&#8203;Responsible for Showroom CI, car display, Demo cars Logistics, stock and leads management.&#8203;&#8203;Key Accountabilities&#8203;&#8203;Roles and Responsibilities&#8203;Issue Resolution: Address customer complaints and concerns promptly and efficiently. Work closely with relevant departments such as service, sales, and technical support to resolve issues and ensure customer satisfaction.&#8203;Relationship Building: Build strong, long-lasting relationships with customers by understanding their needs and preferences. Anticipate their requirements and provide personalized assistance to enhance their experience.&#8203;Product Knowledge: Develop a comprehensive understanding of our automotive products and services. Educate customers about the features, benefits, and maintenance requirements of our offerings to ensure they derive maximum value.&#8203;Process Improvement: Identify opportunities for process optimisation and enhancement to streamline customer interactions and improve overall satisfaction. Collaborate with cross-functional teams to implement solutions that enhance the customer experience.&#8203;Lead capturing: To manage and capture all leads coming from different channels. Prepare and submit various reports as per the business needs.&#8203;Marketing activities:<ul><li>&#8203;Data Capture: Collaborate with the Sales Team to create customer profiles in SF and capture the small data (as measured by the weekly manual checks).</li><li>&#8203;Engagement Rate: Ensure weekly calls/messages to the Inactive Customer Database as per the set targets.</li><li>&#8203;Event Management: Collaborate with Marketing, Sales and CRM teams during the events, which includes distribution of the invitations, management of the RSVPs and follow up messages.</li><li>&#8203;Planned Photoshoots: Prepare the vehicles for the planned photoshoots by arranging the Gate Passes and coordinating with the drivers and cleaners.</li></ul>&#8203;Showroom Look &amp; Feel:<ul><li>&#8203;Daily management of the content on the Showroom screens according to the CI</li><li>&#8203;Maintain the ambiance of the Showroom, which includes the lighting and background music.</li></ul>&#8203;Handover Experience:<ul><li>&#8203;Building customer profiles and recording preferences in collaboration with the Sales Team.</li><li>&#8203;Creating custom delivery packages tailored to each customer.</li><li>&#8203;Coordinating with Marketing and the supply chain to ensure all necessary items are ordered and available.</li><li>&#8203;Holding briefings for the team to ensure everyone is aware of when the handover is scheduled and what the customer experience entails.</li></ul>&#8203;Demo cars booking: to ensure that the demos are ready for test drive on daily basis, proper documentation and updates on teams/ outlook calendar. Follow up on fines payment and services intervals for demos.&#8203;Vehicle delivery : Support the sales team in delivery arrangement ( car preparation , flowers and accessories , registration documents ).&#8203;Key Performance Areas (KPAs)&#8203;&#8203;Test Drive target: Test drive vs Monthly target .&#8203;Sales Conversion Rate: The percentage of leads or inquiries that result in a vehicle sale.&#8203;Customer Satisfaction (CSAT) Score: Feedback from customers regarding their satisfaction with the sales process.&#8203;Keyloop and CRM System: Metrics related to the completeness, accuracy, and consistency of data stored in Salesforce/ Keyloop. &#8203;Qualifications/Experience <ul><li>&#8203;&#8203;Minimum 2 years in a customer contact role</li><li>&#8203;Impeccable self presentation</li><li>&#8203;Ability to handle difficult customers &#8203;</li></ul>Job Type: PermanentApplication Question(s):<ul><li>How many languages do you speak professionally?</li><li>Does a monthly salary of AED 8,000 + vehicle meet your salary expectations?</li><li>Notice period (In days)</li><li>Are you comfortable working in both CRM and F2F customer experience, as this role requires?</li></ul>License/Certification:<ul><li>UAE Driver License (Required)</li></ul>

Customer Experience Executive

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