customer account executive

Tabby | تابي

<div>
 
 
 Department:
 
 Account Management
 
 
 
 Location:
 
 UAE
 
 
 
 
 Description
 
 
 
 About us:
 
 
 
 Tabby
 
 creates financial freedom in the way people shop, earn and save by reshaping their relationship with money. Over 15 million users choose Tabby to stay in control of their spending and make the most out of their money.
 
 
 The company&rsquo;s flagship offering allows shoppers to split their payments online and in-store with no interest or fees. Over 40,000 global brands and small businesses, including Amazon, Noon, IKEA, and SHEIN use Tabby to accelerate growth and gain loyal customers by offering easy and flexible payments online and in stores.
 
 
 Tabby generates over $10 billion in annual transaction volume for its partner brands and is the highest-rated, most-reviewed, largest, and fastest-growing FinTech in the GCC region. Tabby launched in 2019 and has since raised +$1 billion in equity and debt funding from global and regional investors, and is now valued at $3.3 billion.
 
 
 About the role:
 
 
 The Account Management Executive is responsible for managing long-tail clients, ensuring client satisfaction and optimizing their experience by driving growth through cross-selling, upselling, and expanding their use of the diverse range of products and services.
 
 
 This role also includes contributing to various strategic projects aimed at showcasing and delivering tailored solutions to different clients across the organization, delivering tailored solutions to clients, and driving account growth &amp; retention. The Account Management Executive will collaborate with internal teams to automate processes, optimize operations, implement solutions, and ensure project success while maintaining strong relationships with Tabby&rsquo;s portfolio.
 
 
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Strategize high-growth Potential accounts: Identify and strategize high-growth potential accounts through segmentation based on revenue potential, industry, and product engagement; drive account expansion by developing upsell and cross-sell opportunities, offering tailored solutions to increase client adoption and maximize revenue growth.
 </li>
 <li>
 Client Relationship Management: Develop and maintain strong, long-term relationships with accounts, ensuring a deep understanding of their business needs and goals.
 </li>
 <li>
 Project Collaboration: Work on various projects within the different teams at Tabby, contributing to initiatives such as product launches, Product optimizations, and operational enhancements that impact overall business objectives.
 </li>
 <li>
 Data and Reporting: Monitor account performance by creating comprehensive reports that highlight key metrics and trends, tailored to each merchant&rsquo;s specific needs. Extract actionable insights from complex data sets to identify opportunities for cross-selling, upselling, and service optimization. Provide clear, data-driven recommendations based on analysis, and develop visually engaging dashboards and presentations to effectively communicate performance insights to merchants, facilitating informed decision-making and strategic growth.
 </li>
 <li>
 Problem Solving: take a proactive approach in identifying potential obstacles before they arise, addressing challenges swiftly, and coordinating with cross-functional teams to develop effective, long-term solutions that prevent future problems and ensure client satisfaction
 
 
 </li>
 <li>
 Cross-functional Collaboration: Collaborate closely with internal teams, including sales, product, marketing, tech, and operations, to support organizational projects and identify strategic opportunities for upselling and cross-selling
 
 
 
 </li>
 </ul>
 
 Skills, Knowledge &amp; Expertise
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business, Marketing, or a related field.
 </li>
 <li>
 A knack for numbers and deriving insights from data.
 </li>
 <li>
 Proficiency with basic Microsoft Excel formulas (eg: SUM, SUMIF, COUNT) and creating pivot tables.
 </li>
 <li>
 Proven experience in account management, sales, or a similar client-facing role is a plus.
 </li>
 <li>
 Exposure to metrics important to e-commerce businesses is preferred.
 </li>
 <li>
 Experience contributing to business projects and initiatives.
 </li>
 <li>
 Strong communication, data analytics, and relationship-building skills.
 </li>
 <li>
 Excellent problem-solving skills and attention to detail.
 </li>
 <li>
 Ability to multitask and manage multiple key accounts and participate in projects simultaneously.
 
 
 </li>
 <li>
 Familiarity with Tableau is a plus.
 
 
 
 </li>
 </ul>
 
 Job Benefits
 
 
 
 <ul>
 <li>
 The opportunity to learn from and grow with the sharpest minds in the business
 </li>
 <li>
 We offer flexible working hours and trust you to work enough hours to do your job well at times that suit you and your team.
 </li>
 <li>
 A working environment that gives you autonomy and responsibility from day one.
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 You should be comfortable with the idea that the quality of your work will influence the shape of your career.
 </li>
 <li>
 Participation in the company&rsquo;s employee stock options program.
 </li>
 <li>
 Health Insurance.
 </li>
 <li>
 Flexi Perks: a monetary benefit to spend on what matters most to you &mdash; health, well-being, education, or professional development.
 
 
 </li>
 </ul>
</div>

Account Management Executive

Shamily Business Corporate Services

Contract Duration: 1 Month (Short-Term Contract) Department: Customer Service / OperationsIn sponsor visa preferred Job SummaryWe are looking for a Banking Customer Service Executive for a 1-month contract to handle customer service operations. This role is strictly non-sales and does not involve credit card sales or cross-selling. The executive will support customers by addressing banking-related queries and providing accurate information with a high level of professionalism.Key Responsibilities<ul><li>Handle inbound customer queries related to banking services (accounts, transactions, services, and general inquiries)</li><li>Provide accurate information and resolve customer issues within defined timelines</li><li>Assist customers with basic banking procedures and service requests</li><li>Maintain proper records of customer interactions and follow-ups</li><li>Escalate complex issues to the relevant department when required</li><li>Ensure compliance with banking policies, procedures, and confidentiality standards</li><li>Deliver high-quality customer service and maintain customer satisfaction</li></ul>Requirements &amp; Qualifications<ul><li>Minimum qualification: Graduate / Undergraduate (as per company policy)</li><li>Prior experience in banking or customer service is preferred</li><li>Good communication skills (verbal and written)</li><li>Basic knowledge of banking products and services</li><li>Ability to handle customers professionally and patiently</li><li>Willingness to work on a short-term (1 month) contract basis</li></ul>Additional Details<ul><li>Role Type: Customer Service (Non-Sales)</li><li>No sales targets or credit card selling involved</li><li>Immediate joiners preferred</li></ul>Job Type: Full-timePay: AED2,000.00 - AED2,500.00 per month

Banking Customer Service Executive

Hygiene Fresh

Key Account Executive (Female)We are looking for an experienced and result-driven Key Account Sales Executive to manage and grow our existing institutional customers by cross-selling and upselling our hygiene solutions.Key Responsibilities:<ul><li>Visit existing key accounts regularly to maintain strong customer relationships</li><li>Cross-sell and promote air care products, air diffusers, washroom hygiene service products, cleaning chemicals, and detergents</li><li>Identify new requirements within existing accounts and convert opportunities into sales</li><li>Handle door-to-door and field sales activities for institutional customers</li><li>Prepare and negotiate service contracts for monthly hygiene and maintenance services</li><li>Coordinate with internal teams to ensure smooth service delivery and customer satisfaction</li><li>Follow up on quotations, contracts, renewals, and payment collections</li><li>Maintain accurate customer records and provide regular sales reports</li></ul>Candidate Requirements:<ul><li>Female candidates only</li><li>Proven experience in institutional sales / B2B sales</li><li>Strong experience in air care, washroom hygiene products, cleaning chemicals, and detergents</li><li>Experience dealing with facility management companies, hotels, hospitals, offices, and other institutions</li><li>Excellent communication, negotiation, and customer-handling skills</li><li>Ability to close deals and manage long-term customer contracts</li><li>UAE driving license is an advantage</li></ul>Job Type: Full-timePay: AED5,000.00 - AED8,000.00 per month

Key Account Executive - Female

Dollar Car Rental UAE

<div>
 
 
 Company Profile
 
 
 
 Dollar is the leading brand in Oman &amp; UAE car rental and leasing sector with the largest fleet and overt 50+ rental locations. As part of our expansion plans, we are looking for Corporate Sales Executive.
 
 
 
 
 
 
 Role Overview
 
 
 
 The Key Account Executive is responsible for managing and growing relationships with key clients to ensure high customer satisfaction, retention, and revenue growth. Acting as the main point of contact, the role coordinates closely with sales and operations teams to deliver a seamless rental experience while identifying opportunities to support business objectives.
 
 
 
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Develop and maintain strong, long-lasting relationships with key accounts to ensure high levels of customer satisfaction and repeat business.
 </li>
 <li>
 Act as the primary point of contact for key clients, promptly addressing inquiries, concerns, and escalations.
 </li>
 <li>
 Regularly engage with clients to understand their needs and evolving business requirements.
 </li>
 <li>
 Collaborate closely with the sales team to meet or exceed revenue targets for assigned key accounts.
 </li>
 <li>
 Support contract negotiations, renewals, and ensure compliance with agreed terms and conditions.
 </li>
 <li>
 Conduct regular visits to priority customers to strengthen relationships and identify new business opportunities.
 </li>
 <li>
 Work closely with operations and customer service teams to ensure vehicle availability, smooth rental processes, and high service standards.
 </li>
 <li>
 Track, analyze, and report client feedback, recommending improvements to service offerings and operational efficiency.
 </li>
 <li>
 Maintain accurate and up-to-date records of client interactions, contracts, meetings, and account details in company systems.
 </li>
 <li>
 Proactively identify opportunities for upselling, cross-selling, and account growth.
 </li>
 </ul>
 
 
 
 
 
 Skills and Qualifications
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business Administration, Sales, Marketing, or a related field (preferred).
 </li>
 <li>
 Minimum of 3 years&rsquo; experience in key account management, sales, or client relationship management
 </li>
 <li>
 Prior experience in the car rental or automotive services industry is a strong advantage.
 </li>
 <li>
 Strong communication, negotiation, and relationship-building skills.
 </li>
 <li>
 Customer-focused mindset with the ability to resolve issues efficiently and professionally.
 </li>
 <li>
 Ability to collaborate cross-functionally with sales, operations, and customer service teams.
 </li>
 <li>
 Strong organizational skills with attention to detail and accurate record-keeping.
 </li>
 <li>
 Ability to work independently, manage multiple accounts, and prioritize tasks effectively.
 </li>
 <li>
 Proficiency in CRM systems and MS Office applications.
 </li>
 <li>
 Willingness to travel and visit clients on a regular basis.
 </li>
 </ul>
</div>

Key Account Executive

Amazon Web Services

<div><h2 class="jobSectionHeader">DESCRIPTION</h2>
AWS is seeking a world class sales professional to manage our global customer relationship with ADNOC, one of the largest Energy companies in the world, headquartered in Abu Dhabi, UAE. 
 
The Account Manager will be responsible for providing global business leadership and guidance. You will build and maintain key relationships, develop and manage opportunities, monitor deployment projects and engage extended team resources. You will define a CXO relationship strategy within the account, including engaging with AWS senior leadership team for executive sponsorships, coordinating executive business reviews, and maintaining customer satisfaction. 
 
 
 
 
Key job responsibilities 
Responsibilities 
The Account Manager is responsible for teaming with the customer&rsquo;s IT and Business Lines to build strategic relationships across the account, articulating a clear vision and generating enthusiasm, while impacting all business groups. The rep is responsible for selling at the most strategic level within the account and implementing a broad strategy for earning customer acceptance and service implementation. The rep will work with all appropriate AWS resources (Executives, Solution Architects, Business Development, Marketing, Partners, Support, Service teams and Professional Services) to support customer interests. This includes dotted line responsibility for downstream sales and technical resources that may be geographically distributed.
 
 
Development of formal case studies and other forms of references highlighting activity and workloads running on AWS is core to the role.
 
 
This person will be responsible for the whole account and related business units, working with the local and global AWS Energy &amp; Utilities team. 
 
About the team 
Working within the Energy &amp; Utilities Business Unit at AWS means to work closely within a specialised community of professionals in the E&amp;U industry. Your colleagues will be hands-on practitioners with strong industry acumen and deep technology skills. The Energy industry is at a very exciting moment in time, where supply and demand is shifting and renewable energy generation is on the rise. You will find yourself in the middle of this transformation, guiding our customers to leverage the best of the new technology and helping to innovate and solve new business challenges.
<h2 class="jobSectionHeader">BASIC QUALIFICATIONS</h2><ul><li>7+ years of sales experience</li><li>Proven extensive knowledge of IT and Cloud technology (IaaS, SaaS, PaaS)</li></ul><h2 class="jobSectionHeader">
PREFERRED QUALIFICATIONS</h2><ul><li>Good knowledge of the local UAE energy market</li><li>Good knowledge of the Oil &amp; Gas upstream business</li><li>BA or BS degree in computer science, engineering, business, marketing, or related field</li><li>Experience in large complex deal negotiations with a successful track record; establishing credibility quickly with senior level executives across the organisations.</li><li>Experience in consultative selling or consulting background</li></ul> 
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.</div>

Account Manager - Energy, AWS Energy & Utilities EMEA

Informatica

<div>
 Major Account Manager (Located in Riyadh, Saudi Arabia)
 
 
 
 Informatica
 
 is looking for a
 
 Major Account Manager
 
 with experience selling enterprise software solutions to join our team in KSA
 
 .
 
 You will be located in KSA (or Dubai) reporting into our RSD. You will travel 75% of the time for this role.
 
 
 
 Job Summary
 
 
 
 As a
 
 Major Account Manager covering the FS &amp; Telco in the Saudi
 
 , you will sell enterprise Cloud Data Management software to new customers and existing customers. Working as the
 
 Major Account Manager
 
 you have excellent market knowledge of the Saudi region and must have experience in similar Multinational companies. This is an extremely successful region for us with huge earning potential for you.
 
 
 Your Role Responsibilities? Here's What You'll Do
 
 
 <ul>
 <li>
 Expand sales within existing accounts and new accounts while building relationships with important decision-makers.
 </li>
 <li>
 Develop a strategic and comprehensive business plan for each account, including identifying core customer requirements and mapping the benefits of Informatica's solutions to customer requirements.
 </li>
 <li>
 Accountable for accurate forecasting, regular quarterly revenue delivery, and the implementation of agreed account and business plans.
 </li>
 <li>
 Collaborate with Marketing to develop a plan for the accounts, to include events, seminars, and roadmap sessions.
 </li>
 <li>
 Promote Informatica's products, maximizes brand recognition and mindshare at all levels, and publicize success stories.
 </li>
 <li>
 At this level, incumbents will have expert-level knowledge of selling our products and services.
 </li>
 <li>
 You sell-to and work with executive-level customer decision-makers, including up to CXO levels.
 
 
 </li>
 </ul>
 What We'd Like to See
 
 
 <ul>
 <li>
 Industry understanding of the Saudi/ Kuwait region and Public Sector experience
 </li>
 <li>
 Complete, "big-picture" understanding of the business and technical contexts of accounts.
 </li>
 <li>
 Exhibit consultative effectiveness.
 </li>
 <li>
 Knowledge of hybrid deployment of software solutions, Data Warehousing, Database, and Business Intelligence software concepts and products.
 
 
 </li>
 </ul>
 Role Essentials
 
 
 <ul>
 <li>
 8+ years of relevant professional experience
 </li>
 <li>
 Must have market knowledge and sales experience in the region (Saudi Arabia)
 </li>
 </ul>
</div>

Enterprise Sales Account Manager

ONE ECM

Enterprise Account Executive &ndash; Software Solutions Sales - Dubai (UAE)Role Overview:The Software Solutions Sales Account Executive is responsible for meeting or exceeding assigned sales objectives and quotas, maintaining existing customers and building new revenue streams through the expansion and growth of the business relationships within current and new clients. This includes working with customers to understand and identify their strategic vision, objectives and needs while aligning our products and services where opportunities exist. Through strong business acumen, this role will demonstrate a solid understanding of the industry drivers and trends that are impacting our customers and driving their business and buying decisions. The Account Executive is well-versed in developing and supporting the relationship between ONE ECM and customers at multiple organisational levels, and possesses the ability to gather information on customer business processes, critical success factors, and competitive standing to deliver value-added business solutions.Experience: 5&ndash;8 years of relevant experienceLocation: Dubai and Abu Dhabi (United Arab Emirates)Key Responsibilities:<ul><li>Accountable for meeting or exceeding assigned sales objectives on a monthly and annual basis.</li><li>Develop an annual business plan updated on a quarterly basis, including plans by product, geography and action plans to capitalise on new opportunities.</li><li>Develop and manage sales funnel to analyse and manage pipeline activity and monitor sales activity against assigned quotas.</li><li>Maintains both tangible near-term actions and longer-term strategic direction to increase growth and sustainable revenues.</li><li>Thoroughly understands and significantly influences the customer&rsquo;s decision-making process and leads the customer to positive decisions.</li><li>Develop articulate value propositions and execute in the field.</li><li>Review complex customer requirements, equipment configurations, feasibility of intended applications, required software and adequacy of implementations plans for customer needs, and provides specific solution recommendations.</li><li>Ongoing coordination with all ONE ECM teams (solutions, marketing, engineering, operations, legal, sales and finance) to identify opportunities and ensure alignment of department objectives.</li><li>Acquire and integrate industry knowledge related to general trends, emerging technologies, &amp; competitors.</li><li>Maintain contact with the customer, resolve problems, and seek additional opportunities to meet needs.</li><li>Perform sales presentations to match ONE ECM products with identified needs.</li><li>Provide timely and accurate business volume forecasts and other reports.</li><li>Participates in various headquarters/regional planning and training activities.</li><li>Maintain a mastery of segments, products and industry applications.</li><li>Manage personal expenses in line with ONE ECM expense policies.</li><li>Other duties as assigned.</li></ul>Minimum Requirements:<ul><li>5&ndash;8 years of enterprise software sales experience. GCC experience would a plus</li><li>3 years of experience in effectively leading a cross-functional team of technical, services and partner personnel in a complex enterprise software sale and implementation.</li><li>Proven hunter and farmer background (i.e. sold initial departmental opportunities as well as seven-figure multi-level enterprise transactions)</li><li>Strong evidence of self-sufficiency &ndash; creating and working a plan to drive revenue from assigned territory. Demonstrated history of developing their own pipeline equal to 3X.</li></ul>Job Type: Full-time

Software Solutions Sales Account Executive - Dubai & Abu Dhabi (UAE)

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