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customer service representative Jobs in Lahore

customer service representative

customer account executive

IPS (USA)

<p>Account Management Executive &ndash; Construction Estimation (US Shift)</p><p>Strong communicator? Confident with clients?</p><p>Ready to manage US-based accounts in the construction industry?</p><p>IPS Pakistan is looking for an Account Management Executive to support our Construction Estimation department and handle client coordination, sales support, and account management.</p><p>What You&rsquo;ll Do:</p><ul><li>Manage US client accounts &amp; maintain long-term relationships</li></ul><ul><li>Coordinate between clients &amp; estimation team</li></ul><ul><li>Support sales follow-ups &amp; customer communication</li></ul><ul><li>Handle queries, project updates &amp; service concerns</li></ul><ul><li>Ensure timely delivery &amp; client satisfaction</li></ul><p>We&rsquo;re Looking For:</p><ul><li>Excellent English communication skills</li></ul><ul><li>Experience in account management / sales support / customer service</li></ul><ul><li>Confidence dealing with international clients</li></ul><ul><li>Strong coordination &amp; multitasking skills</li></ul><ul><li>Availability for US shift</li></ul><p>Compensation &amp; Benefits:</p><ul><li>Salary up to PKR 80,000</li></ul><ul><li>Commission + KPI-based incentives</li></ul><ul><li>Health insurance (IPD &amp; OPD)</li></ul><ul><li>Provident fund</li></ul><ul><li>Bi-annual &amp; annual increments</li></ul><ul><li>Fuel card</li></ul><ul><li>Subsidized meal</li></ul><ul><li>Recreational activities + in-house gym access</li></ul><p>US Shift | Onsite, Lahore, Feroze Pur Road near Qainchi Stop</p><p>If you&rsquo;re relationship-driven and ready to grow in an international-facing role, this could be your next move.</p><p>Interested candidates may DM or share their CV via WhatsApp at: +92 333 0778389.</p><p>Job Type: Full-time</p><p>Pay: Rs65,000.00 - Rs80,000.00 per month</p><p>Location:</p><ul><li>Lahore (Preferred)</li></ul><p>Work Location: In person</p>

Account Management Executive (Female)

Standard Chartered

<div>
 <strong>
  Job Summary
  <br/>
  <br/>
 </strong>
 This role will be responsible for managing the Employee Banking portfolio, including complaint handling and closures, charge reversals, Employee Banking waivers, company code updates, and account tagging. The role will be responsible for responding to client queries in the absence of Relationship Managers, ensuring timely resolution of service issues through coordination with internal teams. The role will be responsible for liaising with customers to understand their queries, explain products and services, and provide prompt, professional responses.
 <br/>
 <br/>
 <strong>
  Key Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Shadow sales staff in servicing customers and support them in delivering superior service.
  </li>
  <li>
   Liaise with customers to understand their queries, explain relevant products and services, and maintain clear, professional communication.
  </li>
  <li>
   Manage and resolve service issues and complaints (e.g. migration to payroll, link account issues, annual fee/locker rent queries) and ensure Day 1 closure of the regional complaint bucket.
  </li>
  <li>
   Coordinate with various internal teams to ensure timely account activation, application processing, dispatch tracking, and resolution of discrepancies.
  </li>
  <li>
   Ensure prospects are clearly informed about bank charges, terms and conditions, and that all Customer Due Diligence, Legal, Compliance, and data confidentiality requirements are fully adhered to.
  </li>
  <li>
   Maintain accuracy and service quality by keeping error rates within defined standards and ensuring adherence to prescribed sales and service processes.
  </li>
  <li>
   Maintain complete and up-to-date knowledge of assigned products to effectively address customer queries and support frontline sales teams.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Skills And Experience
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Time management
  </li>
  <li>
   Complaint resolution
  </li>
  <li>
   MS Office
  </li>
  <li>
   Excellent communication skills
  </li>
  <li>
   Customer management
  </li>
  <li>
   Problem-solving skills
  </li>
  <li>
   Business development (through calls only)
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 Minimum bachelor&rsquo;s degree in a relevant field
 <br/>
 <br/>
 <strong>
  About Standard Chartered
  <br/>
  <br/>
 </strong>
 We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.
 <br/>
 <br/>
 Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.
 <br/>
 <br/>
 <strong>
  Together We
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
  </li>
  <li>
   Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
  </li>
  <li>
   Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What We Offer
  <br/>
  <br/>
 </strong>
 <strong>
  In line with our Fair Pay Charter,
 </strong>
 we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
 <br/>
 <br/>
 <ul>
  <li>
   Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
  </li>
  <li>
   Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
  </li>
  <li>
   Flexible working options based around home and office locations, with flexible working patterns.
  </li>
  <li>
   Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
  </li>
  <li>
   A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
  </li>
  <li>
   Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
  </li>
 </ul>
</div>


Client Service Executive - Employee Banking - Lahore

Standard Chartered Bank

<p></p><div><div><div><div><div><div><b>Requisition Number: </b>49482
</div></div></div></div><div><div><div><div><b>Job Location: </b>Lahore, PAK
</div></div></div></div><div><div><div><div><b>Global Grade: </b>Band 8
</div></div></div></div><div><div><div><div><b>Work Type: </b>Office Working
</div></div></div></div><div><div><div><div><b>Employment Type: </b>Permanent
</div></div></div></div><div><div><div><div><b>Posting Start Date: </b>09/03/2026
</div></div></div></div><div><div><div><div><b>Posting End Date: </b>21/03/2026
</div></div></div></div><div><div><div><div><b>:
</b><div><div><div><div><b>Job Summary</b></div>
</div><div><p>
This role will be responsible for managing the Employee Banking portfolio, including complaint handling and closures, charge reversals, Employee Banking waivers, company code updates, and account tagging. The role will be responsible for responding to client queries in the absence of Relationship Managers, ensuring timely resolution of service issues through coordination with internal teams. The role will be responsible for liaising with customers to understand their queries, explain products and services, and provide prompt, professional responses.</p></div></div><div><div><div><b>
Key Responsibilities</b></div>
</div><div><ul><li>Shadow sales staff in servicing customers and support them in delivering superior service.</li>
<li>Liaise with customers to understand their queries, explain relevant products and services, and maintain clear, professional communication.</li>
<li>Manage and resolve service issues and complaints (e.g. migration to payroll, link account issues, annual fee/locker rent queries) and ensure Day 1 closure of the regional complaint bucket.</li>
<li>Coordinate with various internal teams to ensure timely account activation, application processing, dispatch tracking, and resolution of discrepancies.</li>
<li>Ensure prospects are clearly informed about bank charges, terms and conditions, and that all Customer Due Diligence, Legal, Compliance, and data confidentiality requirements are fully adhered to.</li>
<li>Maintain accuracy and service quality by keeping error rates within defined standards and ensuring adherence to prescribed sales and service processes.</li>
<li>Maintain complete and up-to-date knowledge of assigned products to effectively address customer queries and support frontline sales teams.</li>
</ul></div></div><div><div><div><b>Skills and Experience</b></div>
</div><div><ul><li>Time management</li>
<li>Complaint resolution</li>
<li>MS Office</li>
<li>Excellent communication skills</li>
<li>Customer management</li>
<li>Problem-solving skills</li>
<li>Business development (through calls only)</li>
</ul></div></div><div><div><div><b>Qualifications</b></div>
</div><div><p>
Minimum bachelor&rsquo;s degree in a relevant field</p></div></div><div><div><div><b>
About Standard Chartered</b></div>
</div><div><p>
We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.</p>
<p>Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.</p>
<p>Together we:</p>
<ul><li><b>Do the right thing</b> and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do</li>
<li><b>Never settle,</b> continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well</li>
<li><b>Are better together,</b> we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term</li>
</ul></div></div><div><div><div><b>What we offer</b></div>
</div><div><p><b>
In line with our Fair Pay Charter,</b> we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.</p>
<ul><li><b>Core bank funding for retirement savings, medical and life insurance,</b> with flexible and voluntary benefits available in some locations.</li>
<li><b>Time-off</b> including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.</li>
<li><b>Flexible working</b> options based around home and office locations, with flexible working patterns.</li>
<li><b>Proactive wellbeing support</b> through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits</li>
<li><b>A continuous learning culture</b> to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.</li>
<li><b>Being part of an inclusive and values driven organisation,</b> one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.</li></ul></div></div></div></div></div></div></div></div></div><p></p>

Physicians Revenue Group

<p><b>Job Description:</b><br/>Physicians Revenue Group (PRG) is looking for a detail-oriented and experienced <b>QA Billing Executive</b> to join our growing Medical Billing team. The ideal candidate should have strong experience in <b>Accounts Receivable (AR)</b> and a good understanding of <b>quality assurance processes in medical billing</b>. The role involves reviewing billing processes, identifying errors, and ensuring compliance with company standards and client requirements.</p><p><b>Key Responsibilities:</b></p><ul><li>Perform <b>quality checks on AR and billing processes</b> to ensure accuracy and compliance.</li><li>Review claims, denials, and payment postings to identify errors or inconsistencies.</li><li>Monitor team performance and provide feedback to improve billing quality.</li><li>Ensure adherence to <b>medical billing guidelines and client requirements</b>.</li><li>Prepare QA reports and highlight areas of improvement.</li><li>Coordinate with AR teams to resolve billing issues and maintain quality standards.</li></ul><p><b>Requirements:</b></p><ul><li><b>Minimum 1 years of experience in Medical Billing (AR)</b>.</li><li>Basic understanding of <b>QA processes in medical billing</b>.</li><li>Strong analytical and problem-solving skills.</li><li>Good <b>communication and reporting skills</b>.</li><li>Ability to work in a <b>Night Shift</b> environment.</li><li>Attention to detail and ability to maintain accuracy.</li></ul><p><b>What We Offer:</b></p><ul><li>Competitive salary package</li><li>Professional work environment</li><li>Career growth opportunities in medical billing</li></ul><p><b>Location:</b> Lahore<br/><b>Shift:</b> Night Shift</p><p>Job Type: Full-time</p><p>Work Location: In person</p>

QA Billing Executive

Dubizzle Labs

<div>
 Dubizzle Labs is seeking
 <strong>
  Operations &amp; Customer Support Executives
 </strong>
 to support our
 <strong>
  Dubizzle KSA
 </strong>
 operations. This role is primarily responsible for managing ad postings while ensuring seamless communication with Arabic-speaking clients.
 <br/>
 <br/>
 <strong>
  Key Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Ad Posting Management: Accurately handle ad postings for Dubizzle KSA, ensuring compliance with platform guidelines.
  </li>
  <li>
   Client Communication: Engage with Arabic and English-speaking clients via email, chat, and calls to provide assistance and resolve queries.
  </li>
  <li>
   Customer Support: Address customer inquiries efficiently and escalate issues when necessary.
  </li>
  <li>
   Record Keeping: Maintain accurate logs of client interactions for future reference.
  </li>
  <li>
   Internal Coordination: Work closely with internal teams to streamline operational workflows.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Requirements
  <br/>
  <br/>
 </strong>
 <strong>
  Must-Have:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Fluency in Arabic (Speaking, Reading, and Writing) &ndash; Essential for seamless client communication.
  </li>
  <li>
   Proficiency in English (Speaking, Reading, and Writing).
  </li>
  <li>
   Strong communication and coordination skills to interact effectively with clients and internal teams.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Good-to-Have
  <br/>
  <br/>
 </strong>
 ✔️ Bachelor&rsquo;s degree in a relevant field.
 <br/>
 <br/>
 ✔️ Experience with
 <strong>
  Microsoft Excel and Office tools.
  <br/>
  <br/>
 </strong>
 If you are fluent in Arabic and English and have strong communication skills, we encourage you to apply!
</div>


Operation & Customer Support Executive

Westend Enterprises Unlimited, Inc.

<p><b>Company: Westend Enterprises Unlimited</b></p><p><b>Date posted:</b> 26 February 2026</p><p><b>Pay:</b> Rs60,000.00 - Rs150,000.00 per month</p><p>Job description:</p><p><b>Job Opening: Account Executive Officer Location:</b> Lahore <b>Shift:</b> Night Shift (US Time Zone) <b>Salary:</b> PKR 60,000 &ndash; 150,000 per month</p><p>We&rsquo;re a USA based e-commerce business dealing in IT hardware thru the US Federal contracting. We&rsquo;re looking for some talented resources on the Account Executive Officer role, which expands to customer services, procurement and bidding, in our Gulberg Lahore office.</p><p><b>Requirements:</b></p><p>Sharp, self-initiator and quick learner for rotating roles</p><p>Motivated to work night shifts with credible punctuality</p><p>Excellent English communication skills to remotely deal in the USA market</p><p>Tech-savvy and good grip on computer operations</p><p>Preferably a graduate</p><p>Prior experience in reputed call centers or e-commerce BPOs would be a plus</p><p>WhatsApp your CV:</p><p>Ray White - 03211502020</p><p>ray.westendstore@gmail.com</p><p>Job Type: Full-time</p><p>Ability to commute/relocate:</p><ul><li>Lahore: Reliably commute or planning to relocate before starting work (Required)</li></ul><p>Work Location: In person</p><p>Job Type: Full-time</p><p>Pay: Rs60,000.00 - Rs150,000.00 per month</p><p>Work Location: In person</p>

Sales and Procurement Officer

Burq

<div>
 <strong>
  About Burq
  <br/>
  <br/>
 </strong>
 Burq was founded with an ambitious mission: to make offering delivery simple, flexible, and turnkey for enterprises. We sit at the intersection of logistics, last-mile delivery, and modern commerce&mdash;helping brands, retailers, and marketplaces unlock better customer experiences without operational complexity.
 <br/>
 <br/>
 Backed by leading Silicon Valley investors including Village Global (a fund backed by Bill Gates, Jeff Bezos, Mark Zuckerberg, Reid Hoffman, and Sara Blakely), Burq is building the next-generation logistics platform for enterprise operators.
 <br/>
 <br/>
 We operate at meaningful scale while remaining small enough that every hire has outsized impact. This is an opportunity to help build and shape Burq's enterprise pipeline engine, influence go-to-market strategy, and grow alongside a rapidly scaling business.
 <br/>
 <br/>
 <strong>
  Enterprise Business Development Representative (BDR)
  <br/>
  <br/>
 </strong>
 We're looking for an
 <strong>
  Enterprise BDR
 </strong>
 who thrives in complex sales environments and knows how to break into high-value enterprise accounts. This role is designed for a strategic outbound professional who can identify, engage, and qualify enterprise opportunities while building strong relationships with senior decision-makers.
 <br/>
 <br/>
 You will play a critical role in generating pipeline for Burq's enterprise sales motion by researching target accounts, multi-threading stakeholders, and creating high-quality opportunities for Account Executives. This is not a high-volume transactional SDR role , it requires thoughtful prospecting, personalization, and strong business acumen.
 <br/>
 <br/>
 You will work closely with Enterprise Account Executives, Marketing, and Leadership to refine messaging, test outbound strategies, and help build repeatable enterprise prospecting frameworks.
 <br/>
 <br/>
 <strong>
  Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Identify and research high-value enterprise accounts aligned with Burq's ICP
  </li>
  <li>
   Execute strategic outbound campaigns across email, LinkedIn, phone, and other channels
  </li>
  <li>
   Build multi-threaded relationships within complex organizations
  </li>
  <li>
   Engage senior stakeholders including Directors, VPs, and C-level executives
  </li>
  <li>
   Qualify opportunities through discovery conversations and structured frameworks
  </li>
  <li>
   Partner closely with Enterprise AEs to develop account penetration strategies
  </li>
  <li>
   Maintain accurate pipeline activity and insights within CRM systems
  </li>
  <li>
   Continuously refine messaging based on market feedback and customer signals
  </li>
  <li>
   Contribute to building scalable enterprise outbound playbooks
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Requirements
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   3-6 years of B2B sales or business development experience, preferably targeting mid-market or enterprise accounts
  </li>
  <li>
   Proven success generating qualified pipeline through outbound prospecting
  </li>
  <li>
   Experience selling into or adjacent to logistics, last-mile delivery, marketplaces, supply chain, SaaS, or operational buyers (strong plus)
  </li>
  <li>
   Strong research and account-mapping skills for complex organizations
  </li>
  <li>
   Ability to communicate value clearly to senior stakeholders
  </li>
  <li>
   Highly organized with strong follow-through and ownership mindset
  </li>
  <li>
   Comfortable operating in fast-growth or early-stage environments
  </li>
  <li>
   Coachable, low-ego, and process-oriented with a growth mindset
  </li>
  <li>
   Familiarity with modern sales tools (Salesforce, Outreach, Apollo, LinkedIn Sales Navigator, etc.) is a plus
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Benefits
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   High-impact role with direct visibility to executive leadership
  </li>
  <li>
   Opportunity to help build Burq's enterprise outbound motion from the ground up
  </li>
  <li>
   Clear growth path into Enterprise Account Executive or strategic GTM roles
  </li>
  <li>
   Collaborative, fast-paced startup environment
  </li>
 </ul>
</div>


Enterprise BDR

Explore 868+ Customer account executive in Lahore this March. Find roles across top companies and apply now to boost your career.

868 customer account executive jobs In Lahore

Account Management Executive (Female)

Client Service Executive - Employee Banking - Lahore

Client Service Executive - Employee Banking - Lahore

QA Billing Executive

Operation & Customer Support Executive

Sales and Procurement Officer

Enterprise BDR