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customer success specialist

customer care agent

KiKxxl

<div>KiKxxl geh&ouml;rt mit 3.333 Mitarbeiter:innen an 11 Standorten in Deutschland, der T&uuml;rkei, Griechenland und im Kosovo zu den f&uuml;hrenden Call Center Dienstleistern am Markt.
 
 
Bei KiKxxl arbeitest Du in einem Team aus 36 Nationen mit unterschiedlichen Weltanschauungen. Du startest mit einer ausf&uuml;hrlichen, bezahlten Schulung in Deinen neuen Job und begeisterst unsere Kunden im Bestandskunden-Vertrieb mit Deiner Pers&ouml;nlichkeit und unseren Top-Produkten.
 
 
Was hast Du davon? Du profitierst beim &bdquo;Besten Arbeitgeber 2025&ldquo; von einem &uuml;berdurchschnittlichen Gehalt (ausgezahlt in Euro) und attraktiven Bonus- und Pr&auml;mienmodellen. Dich erwarten ansprechende Benefits und berufliche Perspektiven in einem wachstumsstarken, inhabergef&uuml;hrten Unternehmen.
 
 
Wir freuen uns auf eine langfristige Zusammenarbeit mit Dir.
<h1 class="jobSectionHeader">Deine Aufgaben</h1>
<ul><li>Du f&uuml;hrst beratende und informative Verkaufsgespr&auml;che</li>
<li>Als Customer Service Agent analysierst Du den Kunden-Bedarf und informierst zu passenden Produkten</li>
<li>Du sorgst f&uuml;r hohe Kundenzufriedenheit durch Sicherstellung hoher Qualit&auml;tsanspr&uuml;che im Kundenkontakt</li>
</ul><h1 class="jobSectionHeader">Dein Profil</h1>
<ul><li>Du bist souver&auml;n und schlagfertig im Umgang mit Menschen und hast eine gute sprachliche Ausdruckweise im Kundenkontakt (Deutsch auf Niveau &quot;Muttersprache&quot;)</li>
<li>Du hast einen hohen qualitiativen Anspruch an Dich und Deine vertriebliche Ausrichtung</li>
<li>Du hast Grundkenntnisse im Umgang mit dem PC</li>
<li>Du verf&uuml;gst &uuml;ber ein &quot;sauberes&quot; polizeiliches F&uuml;hrungszeugnis</li>
<li>Du bist erfahrener Call Center Agent:in oder ambitionierter Quereinsteiger / ambitionierte Quereinsteigerin (auch ohne Ausbildung / ungelernt) oder du hast eine Ausbildung z.B. als Kaufmann / Kauffrau f&uuml;r B&uuml;rokommunikation, Rechtsanwalts- und Notar- Gehilfe (m/w/d), Versicherungskaufmann (m/w/d), Automobilkaufmann (m/w/d), Einzelhandelskaufmann (m/w/d), Kaufmann oder Kauffrau, Sachbearbeiter (m/w/d), B&uuml;ro Angestellter (m/w/d) oder eine vergleichbare Ausbildung im kaufm&auml;nnischen oder handwerklichen Bereich, ideal f&uuml;r Berufsanf&auml;nger</li>
</ul><h1 class="jobSectionHeader">Dein Gehalt</h1>
<ul><li>Basisgehalt: 1.300,- Euro (netto) / pro Monat (1.000 Euro Minimum + 100,- Euro Anwesenheitspr&auml;mie + je 100 Euro Fahrtkostenzuschuss / Essenszulage)</li>
<li>Du gestaltest deinen Bonus selbst: durchschnittlich 500,- Euro Bonus / Monat (weit &uuml;ber 1.000,- Euro m&ouml;glich)</li>
<li>Die Auszahlung erfolgt in Euro</li>
<li>Alle Arbeitsstunden werden bezahlt</li>
</ul><h1 class="jobSectionHeader">Wir bieten Dir attraktive Rahmenbedingungen</h1>
<ul><li>Sehr attraktive Verdienstm&ouml;glichkeiten</li>
<li>Seri&ouml;se Kampagnen und Projekte, zu unseren Projektpartnern geh&ouml;ren die gr&ouml;&szlig;ten Telefon-Konzerne Deutschlands und andere DAX-Unternehmen</li>
<li>Ein tolles Arbeitsklima in einem Top-Team #DieBestenKollegenDerStadt</li>
<li>Perspektiven im Kundenservice und F&uuml;hrungskr&auml;fte-Entwicklung auch f&uuml;r Quereinsteiger</li>
<li>Einen verantwortungsvollen Umgang mit Kolleg:innen und Ressourcen in einem inhabergef&uuml;hrten Unternehmen</li>
<li>Einen verl&auml;sslichen &amp; krisensicheren Arbeitsplatz</li>
<li>private Krankenversicherung</li>
</ul>Als Kundenberater:in in Sales-Projekten profitierst Du von attraktiven Benefits, wie 
 
<ul><li>Gro&szlig;e Firmenfeiern und Teamevents</li>
<li>Div. Incentiveprogramme f&uuml;r alle Call-Center Mitarbeiter*innen</li>
</ul>KiKxxl tritt f&uuml;r ein wertsch&auml;tzendes und vorurteilsfreies Arbeitsumfeld ein, das Talente auf Grund ihrer Leistungen sch&auml;tzt &ndash; unabh&auml;ngig von Alter, ethnischer Herkunft und Nationalit&auml;t, Geschlecht und geschlechtlicher Identit&auml;t, k&ouml;rperlichen und geistigen F&auml;higkeiten, Religion und Weltanschauung, sexueller Orientierung und sozialer Herkunft. Die Anerkennung und die F&ouml;rderung vielf&auml;ltiger Potenziale schaffen wirtschaftliche Vorteile f&uuml;r unsere Organisation.</div>

Customer Service Agent (m/w/d) in deutscher Sprache

Serviceberater / Call Center - Deutsch (m/w/d) (1.300,- Euro / Monat + Provision)

PutzMeister Büroreinigung Düsseldorf

B&uuml;roMeister ekibine kat&#305;l! &#304;leti&#351;im becerilerin g&uuml;&ccedil;l&uuml;, yard&#305;msever ve insanlara en iyi hizmeti sunmay&#305; seviyorsan seni ar&#305;yoruz! B&uuml;roMeister, &ouml;zel ve ticari temizlik hizmetleri alan&#305;nda faaliyet g&ouml;steren ekibimiz i&ccedil;in Inbound M&uuml;&#351;teri Hizmetleri departman&#305;na tam zamanl&#305; bir ekip arkada&#351;&#305; ar&#305;yor. Her g&uuml;n farkl&#305; m&uuml;&#351;teri talepleriyle ilgilenecek, yeni m&uuml;&#351;terilerimizi memnuniyetle kar&#351;&#305;layacak ve mevcut m&uuml;&#351;terilerimize &ccedil;&ouml;z&uuml;m odakl&#305; destek sunacaks&#305;n. M&uuml;&#351;teri hizmetleri konusunda deneyim sahibiysen, empati yetene&#287;in kuvvetliyse, profesyonel bir duru&#351;a sahipsen ve g&uuml;venilir bir ki&#351;ili&#287;in varsa, seni tan&#305;mak i&ccedil;in sab&#305;rs&#305;zlan&#305;yoruz!Gereklilikler: &ndash; M&uuml;&#351;teri hizmetlerinde deneyim &ndash; Empatik ileti&#351;im yetene&#287;i &ndash; Almanca (ana dil veya ana dil seviyesinde), s&ouml;zl&uuml; ve yaz&#305;l&#305; &ndash; G&uuml;venilir ki&#351;ilik &ndash; Zaman dilimi, Almanya saatinden en fazla 2 saat farkl&#305; olmal&#305;G&ouml;revler: &ndash; E-posta bilet sistemi y&ouml;netimi &ndash; Telefon &ccedil;a&#287;r&#305;lar&#305;n&#305; yan&#305;tlama &ndash; M&uuml;&#351;teri dan&#305;&#351;manl&#305;&#287;&#305; &ndash; &#304;&#351; ortaklar&#305; ile yaz&#305;&#351;ma &ndash; Sat&#305;n alma taleplerini sisteme girme &ndash; &#350;ik&acirc;yet y&ouml;netimiBilgi: &ndash; Haftada 40 saat (yar&#305; zamanl&#305; m&uuml;mk&uuml;n de&#287;il) &ndash; Pazartesi &ndash; Cuma &ndash; Almanya saati ile 08:00 &ndash; 18:00 aras&#305;nda (iki vardiya) &ndash; Freelancer olarak &ccedil;al&#305;&#351;ma imkan&#305;&#304;lginizi &ccedil;ekti mi? O zaman bize Almanca olarak service@bueroreinigung-duesseldorf.de adresinden e-posta ile ula&#351;abilirsiniz.&#304;&#351; T&uuml;r&uuml;: Tam zamanl&#305;Deneyim:<ul><li>customer service: 1 y&#305;l (Zorunlu)</li></ul>Dil:<ul><li>german (Zorunlu)</li></ul>

Customer Service Agent - 100% Remote

BEM FUNDING

<div>
 
 
 Customer Support Specialist- English Speaker
 
 
 
 
 
 
 
 Role Overview:
 
 The successful candidate will provide exceptional customer service by handling inquiries, resolving issues, and maintaining high customer satisfaction. This role involves direct interaction with customers through various communication channels.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
 Respond to customer inquiries via email, live chat and Discord.
 
 
 Resolve product or service issues by clarifying the customer's complaint, determining the cause of the problem, selecting and explaining the best solution, and following up to ensure resolution.
 
 
 Maintain customer records by updating account information accurately.
 
 
 Provide accurate, valid, and comprehensive information by using the right methods/tools.
 
 
 Handle customer complaints, provide appropriate solutions and alternatives within the time limits, and follow up to ensure resolution.
 
 
 Keep abreast of new product information and upcoming product changes.
 
 
 Collaborate with the technical team to resolve any technical issues faced by customers.
 
 
 Participate in creating helpful customer service content like FAQs, instructional materials, and videos.
 
 
 
 
 
 
 Technical Skills Required:
 
 
 
 Proficiency in English with at least a C1 level according to the Common European Framework of Reference for Languages (CEFR), ensuring effective communication in a variety of customer interactions.
 
 
 Proficiency in CRM software and customer support tools.
 
 
 Strong communication skills, both written and verbal.
 
 
 Ability to multitask, prioritize, and manage time effectively.
 
 
 High emotional intelligence to deal with different types of customers calmly and professionally.
 
 
 Knowledge of administrative procedures and systems such as managing files and records.
 
 
 
 
 
 
 Desirable Skills:
 
 
 
 Experience in handling technical support queries.
 
 
 Multilingual capabilities to cater to a diverse customer base.
 
 
 Previous experience in customer service or a related field.
 
 
 
 
</div>

Customer Support Specialist

Roka Group

Pozisyon: &#304;ngilizce Bilen M&uuml;&#351;teri Hizmetleri TemsilcisiGENEL N&#304;TEL&#304;KLER:<ul><li>&#304;ngilizceye ak&#305;c&#305; derecede hakim</li><li>M&uuml;&#351;teri odakl&#305;, &ccedil;&ouml;z&uuml;m geli&#351;tirme yetene&#287;ine sahip</li><li>G&uuml;&ccedil;l&uuml; ileti&#351;im becerileri ve ekip &ccedil;al&#305;&#351;mas&#305;na yatk&#305;n</li></ul>ROKA GRUP&rsquo;TA S&#304;Z&#304; NELER BEKL&#304;YOR?<ul><li>Gen&ccedil; ve dinamik bir &ccedil;al&#305;&#351;ma ortam&#305;</li><li>Uluslararas&#305; bir &#351;irkette kariyer yapma f&#305;rsat&#305;</li><li>Online finans e&#287;itim programlar&#305;</li><li>Dil geli&#351;im imkanlar&#305;</li></ul>&Ccedil;al&#305;&#351;ma Lokasyonu: &#304;STANBUL/ MASLAK &Ccedil;al&#305;&#351;ma Modeli: Tam zamanl&#305; &Ccedil;al&#305;&#351;ma Saatleri: Pazartesi - Cuma, 09:00 - 18:00 veya Maa&#351;: 38.000 TL - 50.000 TL + Prim Sistemi E&#287;itim: Gerekli t&uuml;m e&#287;itimler taraf&#305;m&#305;zdan sa&#287;lanacakt&#305;r.E&#287;er uluslararas&#305; bir &ccedil;al&#305;&#351;ma ortam&#305;nda kendinizi geli&#351;tirmek istiyorsan&#305;z, ba&#351;vurunuzu bekliyoruz!Position: Customer Service Representative (Fluent in English)GENERAL QUALIFICATIONS:<ul><li>Fluent in English</li><li>Customer-focused with strong problem-solving skills</li><li>Excellent communication abilities and a team-player mindset</li></ul>WHAT AWAITS YOU AT ROKA GROUP:<ul><li>A young and dynamic working environment</li><li>Opportunity to build a career in an international company</li><li>Online finance training programs</li><li>Language development opportunities</li></ul>Location: &#304;STANBUL/ MASLAK Working Model: Full-time Working Hours: Monday to Friday, 09:00AM &ndash; 06:00PM Salary: 38,000 TRY &ndash; 50,000 TRY + Bonus System Training: Full training will be providedIf you're looking to grow in an international work environment, we look forward to receiving your application!&#304;&#351; T&uuml;r&uuml;: Tam zamanl&#305;Maa&#351;: 37.000,00TRY - 50.000,00TRY ayl&#305;k

İNGİLİZCE BİLEN HESAP YÖNETİCİSİ / ENGLISH-SPEAKIN' ACCOUNT MANAGER

Accor

<div>Company Description 
The Grand Tarabya Managed by Accor
As soon as you step inside The Grand Tarabya Managed by Accor, which holds a very special place in Istanbul's history, you will feel the charm of a 100-years-old past, the highest architectural and aesthetic standards, and the splendor inspired by the sparkle of the Bosphorus. From the 4.500 square meter spa area to the panoramic Bosphorus view of 29 residences and 248 rooms, from the magnificent 1.280 square meter ballroom to the restaurants and bars offering an unforgettable gastronomic adventure, The Grand Tarabya Managed by Accor, combines care, elegance, and comfort in every detail. With its doors opening to the Bosphorus, The Grand Tarabya Managed by Accor, will forever hold its place in your memory. 
Job Description 
We are seeking a friendly and empathetic Royal Service Agent (Phone Call Operator) to join our team in Istanbul, T&uuml;rkiye. As a Royal Service Agent, you will be the voice of our company, providing exceptional customer service and support to our valued clients via phone calls. Your role will be crucial in ensuring customer satisfaction and maintaining our reputation for excellence.<ul><li>
Answer incoming customer calls promptly and professionally</li><li>
Listen attentively to customer inquiries, concerns, and feedback</li><li>
Provide accurate information and resolve customer issues efficiently</li><li>
Maintain a high level of customer satisfaction through personalized service</li><li>
Document and update customer interactions in our customer service software</li><li>
Collaborate with team members to address complex customer needs</li><li>
Identify and escalate priority issues when necessary</li><li>
Stay informed about company products, services, and policies</li><li>
Participate in ongoing training to enhance customer service skills</li><li>
Meet or exceed performance metrics and quality standards</li></ul> 

Qualifications 
<ul><li>
Excellent verbal and written communication skills in both English and Turkish</li><li>
Strong active listening and problem-solving abilities</li><li>
Proven experience in customer service or call center environment</li><li>
Proficiency in using customer service software and computer systems</li><li>
Ability to multitask and manage time effectively in a fast-paced environment</li><li>
Patient and empathetic approach to customer interactions</li><li>
High school diploma or equivalent (preferred)</li><li>
Customer service certification (preferred)</li><li>
Flexibility to work various shifts as needed</li><li>
Ability to work on-site in Istanbul, T&uuml;rkiye</li></ul></div>

Royal Service Agent (Phone Call Operator)

Dentakay Dental Clinic

Job descriptionDiscover Your Smile: Join Dentakay's Vibrant TeamDentakay isn't just a dental clinic&mdash;it's a vibrant community where innovation meets opportunity. With &quot;We Make You Smile&quot; as our guiding principle, for over 16 years we have been committed to creating extraordinary experiences not only for our patients but also for our team members.Who We Are:Our commitment to excellence extends to our global reach. As medical and dental tourism rises as multi-billion-dollar industries, with the global medical tourism market reaching close to $120 billion in 2023, T&uuml;rkiye has quickly become a haven for people seeking affordable health and dental care abroad. At Dentakay, we have positioned ourselves to serve patients from all over the world, offering quality dental care at an affordable price.To achieve this, we have assembled a team of over 60 dental specialists, 450+ operation professionals, and a dedicated patient support team available 24/7 to help more than 57,000 patients from all over the world get their bright smiles back. We quickly became a dynamic team of professionals from diverse backgrounds, all passionate about redefining the healthcare experience. From our Istanbul headquarters to our expanding global presence, we're on an exciting journey together, making a real difference, one smile at a time.Why Dentakay?Having earned the title of a 'Great Place to Work' for three consecutive years, we are proud of our warm and inviting work atmosphere. Joining Dentakay means becoming part of a team that values connection, collaboration, and personal growth. With opportunities for career advancement, ongoing learning, and a supportive work culture, we're here to help you unleash your full potential and grow together.Ready to Join Us?Whether you're in Sales, Customer care, Marketing, or any other area, Dentakay offers an exciting opportunity to be part of something greater. Join us in shaping the future of healthcare and building meaningful connections&mdash;with our patients, our community, and each other. Your journey to a brighter career begins here, with Dentakay.Know About the Opportunity:Position: Tele-Sales Representative - Full-Time.Duty Location: Dentakay Istanbul, Nish Istanbul.Role Description and Key Responsibilities:<ul><li>Reach out to leads to present our offers and convince them.</li><li>Contact leads to generate interest and sales opportunities.</li><li>Overcome patients' concerns by listening, empathizing, and providing relevant information.</li><li>Negotiate and secure commitments from patients to make purchases.</li><li>Keep detailed records of interactions to track performance and follow up with leads.</li><li>Strive to achieve or exceed sales goals through proactive efforts.</li><li>Ensure patient satisfaction, address issues, and explore additional sales opportunities post-purchase.</li></ul>Qualifications:<ul><li>Preferable experience as a medical consultant, telesales representative, translator, or call center agent.</li><li>Bachelor&rsquo;s Degree, preferably in Business Administration, Public Relations, Healthcare, or any related field.</li><li>Strong communication and listening skills.</li><li>Basic sales and customer service abilities.</li><li>Proficiency in computer systems and CRM software.</li><li>Language proficiency in English.</li></ul>Know someone at Dentakay?Be sure to have them submit you as a referral before applying for this position. Learn more about our employee referral program.Click on apply if this sounds like you!Visit our website to learn more about Dentakay: https://dentakay.com/Job Type: Full-timeLanguage:<ul><li>English (Required)</li></ul>

Telesales Representative

Explore 492+ Customer care agent in Istanbul this September. Find roles across top companies and apply now to boost your career.