aca customer support and lead verifier-night shift

aca customer support representative – night shift

assistant manager – customer success (female)

customer service representative Jobs in Rawalpindi

customer service representative

aca customer support and lead verifier-night shift Jobs in Rawalpindi

aca customer support representative – night shift Jobs in Rawalpindi

account assistant

assistant manager – customer success (female) Jobs in Rawalpindi

customer care associate

Skyline Technologies

Skills Required:<ul><li>Strong written communication skills.</li><li>Ability to multitask and handle multiple chat sessions.</li><li>Familiarity with CRM tools (Amazon CRM experience preferred).</li><li>Problem-solving and customer-handling skills.</li><li>Basic technical understanding of e-commerce processes.</li></ul>Job Description:The Customer Chat Support Associate &ndash; Amazon CRM is responsible for providing real-time assistance to customers through chat while utilizing Amazon&rsquo;s CRM tools to manage customer interactions. The role involves resolving inquiries related to orders, payments, shipments, product details, and account issues. The associate ensures a smooth customer experience by accurately documenting interactions, updating customer records, and following Amazon&rsquo;s communication and quality guidelines.Key Responsibilities:<ul><li>Handle customer queries via chat in a timely and professional manner.</li><li>Use Amazon CRM systems to access customer information, update records, and track issue resolution.</li><li>Provide accurate information regarding orders, returns, refunds, deliveries, and product details.</li><li>Escalate complex issues to senior support or technical teams when necessary.</li><li>Maintain high standards of service quality, customer satisfaction, and communication etiquette.</li><li>Meet daily performance metrics such as response time, resolution time, and customer satisfaction scores.</li><li>Follow all Amazon privacy, security, and compliance guidelines.</li></ul>Job Type: Full-timePay: Rs50,000.00 - Rs100,000.00 per monthWork Location: In person

Customer Chat Support Associate – Amazon CRM

Medico Tech LLC

Job Title: Customer Service Representative (CSR)Job SummaryThe Customer Service Representative (CSR) is responsible for providing excellent customer support by handling inquiries, resolving issues, and ensuring a positive customer experience across all communication channels.Key Responsibilities<ul><li>Respond to customer inquiries via phone</li><li>Resolve customer complaints and issues in a timely and professional manner</li><li>Provide accurate information about products, services, policies, and procedures</li><li>Maintain detailed and accurate records of customer interactions</li><li>Escalate complex issues to appropriate departments when necessary</li><li>Follow company policies, service standards, and quality guidelines</li><li>Build and maintain strong customer relationships</li><li>Meet or exceed customer satisfaction and performance metrics</li></ul>Qualifications &amp; Skills<ul><li>High school diploma or equivalent (associate&rsquo;s or bachelor&rsquo;s degree preferred)</li><li>Proven experience in customer service or a related role (preferred)</li><li>Strong verbal communication skills</li><li>Excellent problem-solving and conflict-resolution abilities</li><li>Ability to multitask and work in a fast-paced environment</li><li>Basic computer skills and familiarity with CRM systems</li><li>Positive attitude, patience, and empathy</li></ul>Working Conditions<ul><li>May require shift work, weekends, or holidays</li><li>Office-based, call center</li></ul>Key Competencies<ul><li>Customer-focused mindset</li><li>Active listening</li><li>Attention to detail</li><li>Time management</li></ul>Job Types: Full-time, FresherPay: Rs30,000.00 - Rs200,000.00 per monthAbility to commute/relocate:<ul><li>Rawalpindi: Reliably commute or planning to relocate before starting work (Required)</li></ul>Education:<ul><li>Intermediate (Required)</li></ul>Experience:<ul><li>CSR: 1 year (Preferred)</li></ul>Work Location: In person

Customer Service Representative

Iplex

Job description:Responsibilities:<ul><li>Respond to a high volume of outbound customer calls regarding our products or services.</li><li>Actively listen to customer concerns, identify their needs, and provide accurate and helpful information.</li><li>Document all customer interactions clearly and concisely within the CRM system.</li><li>Upsell or recommend additional products or services when appropriate (depending on the company)</li><li>Maintain a positive and professional demeanour throughout all interactions, fostering trust and building customer satisfaction.</li></ul>Qualifications:<ul><li>Bachelor's degree in Computer Science, or equivalent field.</li><li>High school diploma or equivalent.</li><li>Excellent verbal and written communication skills, with the ability to clearly explain information and build rapport with customers.</li><li>Active listening skills to effectively understand customer inquiries and concerns.</li><li>A positive and enthusiastic attitude with a genuine desire to help others.</li><li>Ability to learn quickly and adapt to new information.</li><li>Proficiency in computer skills, including basic data entry, and a willingness to learn new software.</li></ul>Job Type: Full-time OnsiteLocation: Bahria Town, Phase 4, Civil Center, RawalpindiJob Type: Full-timeWork Location: In person

Call Center CSRs

Strive BPO

Are you confident on calls and looking to grow your career in the BPO industry? Strive BPO (Pvt) Ltd. is hiring!Qualifications &amp; Skills:<ul><li>At least 6 months -1 years of experience in tele sales.</li><li>Excellent communication and interpersonal skills.</li><li>Ability to use your judgement and make decisions.</li></ul>Positions:<ul><li>Customer Service Representative (CSR)</li><li>Self Verifier</li></ul>Campaign:<ul><li>ACA</li></ul>Additional Information:<ul><li>Shift Timing: 7:00 PM &ndash; 4:45 AM.</li><li>Walk-in Interviews are encouraged(6:00 PM - 11:00 PM)</li></ul>Benefits:<ul><li>Daily,Weekly and Monthly bonuses on top of basic salary.</li></ul>Location:<ul><li>3rd Floor, Above Bank Alfalah, Saidpur Road,Block E, Asghar Mall Scheme, Rawalpindi </li></ul>Call / WhatsApp: 0332-0070580Pay: Rs40,000.00 - Rs80,000.00 per monthWork Location: In person

Night Shift Customer Service Representative (CSR)-ACA

Key Responsibilities:<ul><li>Handling tele-sales to engage potential customers &amp; driving sales.</li><li>Providing top-notch customer support and resolving inquiries.</li><li>Achieve sales targets and coordinate efforts with team members.</li><li>To make/receive calls on provided leads through different mediums and to mature sales from the assigned leads.</li><li>To complete all assigned tasks/targets timely and in a well-mannered way</li></ul>Qualifications &amp; Skills:<ul><li>At least 6 months-1 year of experience in tele sales.</li><li>Proven track record of achieving sales targets.</li><li>Excellent communication and interpersonal skills.</li><li>Ability to use your judgement and make decisions.</li></ul>Benefits:<ul><li>Training and career development opportunities.</li><li>Supportive and professional work environment.</li></ul>Additional Information:<ul><li>Shift Timing: 7:00 PM &ndash; 4:45 AM.</li><li>Walk-in Interviews are encouraged(6:00 PM - 11:00 PM)</li></ul>Job Type: Full-timeLanguage:<ul><li>English (Required)</li><li>Location:</li></ul>3rd Floor, Above Bank Alfalah, Saidpur Road,Block E, Asghar Mall Scheme, RawalpindiCall / WhatsApp: 0332-0070580Pay: Rs40,000.00 - Rs80,000.00 per monthWork Location: In person

Customer Handling Executive – ACA-Night Shift

Alpha Beta Partners Ltd (UK based company)

Introduction to Company Established in 1989, Metropolitan Warehouse &amp; Delivery (MWD) is a leading provider of premier White Glove furniture delivery services in the USA. With operations in more than 40 cities and a dedicated team of over 1,200 professionals, MWD specializes in eCommerce furniture delivery, warehousing, and comprehensive white-glove logistics solutions. The company manages thousands of deliveries daily through its nationwide hub network and leverages modern data infrastructure to support operational efficiency and business intelligence.Job Specifications<ul><li>Time: 5:00 PM &ndash; 2:00 AM (Night Shift)</li><li>Location: Plaza 145, Civic Center, Phase IV, Bahria Town, Rawalpindi</li><li>Job Type: Onsite &ndash; Full Time</li><li>Education: Bachelor&rsquo;s in Computer Science, Information Systems, Data Science, or related field</li><li>Experience: 2 &ndash; 5 Years in Business Intelligence / Data Engineering</li><li>Skill Set: PostgreSQL, Power BI, Python, dbt, Grafana, SQL, Linux Administration</li></ul>Job Description<ul><li>Design and maintain Bronze, Silver, and Gold layers of a Medallion Architecture using PostgreSQL.</li><li>Build and manage dbt Core transformation models with proper testing, documentation, and incremental strategies.</li><li>Optimize PostgreSQL schemas, indexes, and materialized views for analytical workloads.</li><li>Develop automated Python pipelines to ingest data from databases, APIs, Excel/CSV files, and email sources.</li><li>Use Python libraries such as pandas, SQLAlchemy, psycopg2, watchdog, and imaplib for ingestion and processing.</li><li>Maintain and enhance Power BI semantic models including DAX calculations, relationships, RLS, and drill-through reporting.</li><li>Build and manage Grafana dashboards to monitor operational metrics such as delivery SLAs, hub performance, and logistics KPIs.</li><li>Administer Ubuntu Linux servers including Docker Compose deployments, service monitoring, and scheduling tasks with cron.</li><li>Collaborate with Operations and Finance teams to translate business requirements into scalable data solutions.</li><li>Maintain proper documentation for pipelines, dbt models, and data sources.</li></ul>Preferred Certifications<ul><li>Microsoft Certified: Power BI Data Analyst Associate (PL-300)</li><li>dbt Certified Developer</li><li>PostgreSQL Professional Certification (PGCP)</li><li>Linux Foundation Certified System Administrator (LFCS)</li><li>Microsoft Azure Data Fundamentals (DP-900)</li></ul>Employee Benefits<ul><li>Market Competitive Salaries</li><li>Promotions &amp; Yearly Increments (Based on Performance)</li><li>EOBI &amp; Gratuity</li><li>Two Annual Bonuses</li><li>Medical Insurance (Employee, Spouse &amp; Children)</li><li>Life Insurance</li><li>Employee Health Care Program (Gym, Kitchen/Mess Services, In-House Doctor)</li><li>Employee Social Activity Program (Tours, Office Celebrations, Team Collaboration)</li></ul>Job Type: Full-timeEducation:<ul><li>Bachelor's (Required)</li></ul>License/Certification:<ul><li>Power BI experience or certification (Preferred)</li></ul>Location:<ul><li>Rawalpindi (Preferred)</li></ul>Work Location: In person

Senior BI Developer

ACE Money Transfer

About Us:ACE Money Transfer is a UK-based multinational company headquartered in Manchester, United Kingdom. ACE Money Transfer provides online remittance services to individuals in 28 countries across UK, Europe, Canada, and Australia, enabling them to send money across borders in over 100 countries.Job Position: PR and Communication AssociateDepartment: PR &amp; CommunicationsReports to: PR &amp; Liaison LeadRole Overview:We are hiring a PR and Communication Associate to support media relations and brand positioning for a global fintech and remittance company. This role will assist in executing PR campaigns, strengthening media visibility, and ensuring consistent corporate communication across markets.Key Responsibilities:<ul><li>Draft press releases, media pitches, and official statements</li><li>Coordinate PR campaigns for product launches and partnerships</li><li>Build and maintain relationships with media and stakeholders</li><li>Monitor media coverage and prepare performance reports</li><li>Support leadership profiling and thought leadership initiatives</li><li>Assist in crisis communication and reputation management</li><li>Ensure all communication aligns with compliance and brand guidelines</li></ul>Requirements:<ul><li>2&ndash;4 years of experience in PR or corporate communications</li><li>Experience in fintech, banking, or financial services preferred</li><li>Strong writing and media coordination skills</li><li>Ability to manage multiple projects in a fast-paced environment</li></ul>Work Location: In person

PR and Communication Associate

Explore 106+ Customer care associate in Rawalpindi this April. Find roles across top companies and apply now to boost your career.