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assistant manager customer success female

Navigator HR Consulting Solutions

<div>
 
 Job Title:
 
 Assistant Manager &ndash; Customer Success
 
 
 
 Department:
 
 Customer Success
 
 
 
 Location:
 
 Bahria Town Phase 4, Rawalpindi
 
 
 
 Job Type:
 
 Full-Time | Onsite
 
 
 
 Working Hours:
 
 6:00 PM &ndash; 2:30 AM
 
 
 
 Schedule:
 
 Alternating Saturdays
 
 
 
 Salary:
 
 PKR
 
 180,000 &ndash; 200,000 per month
 
 
 
 
 Transport:
 
 Company-Provided
 
 
 
 Gender Requirement:
 
 Female Candidates Only
 
 
 
 Job Overview
 
 
 
 We are hiring a
 
 results-driven Assistant Manager &ndash; Customer Success
 
 to lead and support customer operations, team performance, and service delivery excellence. This role is ideal for professionals with strong experience in
 
 customer success, client relationship management, team leadership, and operations management
 
 .
 
 
 You will play a key role in ensuring
 
 customer satisfaction, retention, and operational efficiency
 
 , while driving team accountability, structured processes, and continuous improvement.
 
 
 
 Key Responsibilities
 
 
 
 
 Customer Success &amp; Relationship Management
 
 
 
 <ul>
 <li>
 Build and maintain strong relationships with clients to ensure customer satisfaction and retention
 </li>
 <li>
 Proactively identify service risks, red flags, and escalation points
 </li>
 <li>
 Handle customer escalations and critical conversations professionally
 
 
 
 </li>
 </ul>
 
 Team Management &amp; Leadership
 
 
 
 <ul>
 <li>
 Supervise day-to-day activities of the Customer Success team
 </li>
 <li>
 Ensure team accountability, responsiveness, and service quality
 </li>
 <li>
 Coach and mentor team members on communication, ownership, and professionalism
 </li>
 <li>
 Support performance evaluations, onboarding, and team development
 
 
 
 </li>
 </ul>
 
 Operations &amp; Process Management
 
 
 
 <ul>
 <li>
 Ensure accurate maintenance of:
 </li>
 <ul>
 <li>
 Customer health updates
 </li>
 <li>
 Meeting minutes
 </li>
 <li>
 Action trackers
 </li>
 <li>
 Internal notes and documentation
 
 </li>
 </ul>
 <li>
 Monitor adherence to service standards, processes, and KPIs
 </li>
 <li>
 Drive process improvements to enhance efficiency and consistency
 
 
 </li>
 </ul>
 
 Coordination &amp; Execution
 
 
 
 <ul>
 <li>
 Collaborate with internal teams to ensure timely issue resolution
 </li>
 <li>
 Maintain strong follow-up on pending tasks, action items, and commitments
 </li>
 <li>
 Ensure smooth execution of customer-facing operations
 
 
 
 </li>
 </ul>
 
 Required Skills &amp; Competencies
 
 
 
 <ul>
 <li>
 Strong team management and leadership skills
 </li>
 <li>
 Excellent customer relationship management and communication
 </li>
 <li>
 Ability to handle escalations and high-pressure situations
 </li>
 <li>
 Strong organizational skills and attention to detail
 </li>
 <li>
 Proficiency in reporting, tracking, and process monitoring
 </li>
 <li>
 High level of ownership, accountability, and follow-through
 </li>
 <li>
 Strong command of tools like Zoom, Microsoft Teams, Outlook, and collaboration platforms
 
 
 
 </li>
 </ul>
 
 Qualifications &amp; Experience
 
 
 
 <ul>
 <li>
 Bachelor's degree in Business Administration, Management, Communications, or related field
 </li>
 <li>
 5&ndash;7 years of experience in:
 </li>
 <ul>
 <li>
 Customer Success
 </li>
 <li>
 Client Services
 </li>
 <li>
 Account Management
 </li>
 <li>
 Operations
 
 </li>
 </ul>
 <li>
 Proven experience in team leadership and service delivery management
 
 
 </li>
 </ul>
 
 Performance Metrics (KPIs)
 
 
 
 <ul>
 <li>
 Customer satisfaction and retention rates
 </li>
 <li>
 Reduction in service risks and escalations
 </li>
 <li>
 Team performance, accountability, and communication quality
 </li>
 <li>
 Accuracy in reporting, documentation, and tracking systems
 </li>
 <li>
 Contribution to process improvement and operational excellence
 
 
 
 </li>
 </ul>
 
 What We Offer
 
 
 
 <ul>
 <li>
 Competitive salary: PKR 180K &ndash; 200K
 </li>
 <li>
 Company-provided transport
 </li>
 <li>
 Professional and structured work environment
 </li>
 <li>
 Leadership role with career growth opportunities
 </li>
 <li>
 Exposure to high-impact customer success operations
 
 </li>
 </ul>
</div>

Assistant Manager – Customer Success (Female)

Tweety Four 7

Job Title: Assistant Manager &ndash; Customer Success Department: Customer Success Location: Bahria Town Phase 4, Rawalpindi Job Type: Full-Time | Onsite Working Hours: 6:00 PM &ndash; 2:30 AM Schedule: Alternating Saturdays Salary: PKR 180,000 &ndash; 200,000 per month Transport: Company-Provided Gender Requirement: Female Candidates OnlyJob OverviewWe are hiring a results-driven Assistant Manager &ndash; Customer Success to lead and support customer operations, team performance, and service delivery excellence. This role is ideal for professionals with strong experience in customer success, client relationship management, team leadership, and operations management.You will play a key role in ensuring customer satisfaction, retention, and operational efficiency, while driving team accountability, structured processes, and continuous improvement.Key ResponsibilitiesCustomer Success &amp; Relationship Management<ul><li>Build and maintain strong relationships with clients to ensure customer satisfaction and retention</li><li>Proactively identify service risks, red flags, and escalation points</li><li>Handle customer escalations and critical conversations professionally</li></ul>Team Management &amp; Leadership<ul><li>Supervise day-to-day activities of the Customer Success team</li><li>Ensure team accountability, responsiveness, and service quality</li><li>Coach and mentor team members on communication, ownership, and professionalism</li><li>Support performance evaluations, onboarding, and team development</li></ul>Operations &amp; Process Management<ul><li>Ensure accurate maintenance of:</li><li>Customer health updates</li><li>Meeting minutes</li><li>Action trackers</li><li>Internal notes and documentation</li><li>Monitor adherence to service standards, processes, and KPIs</li><li>Drive process improvements to enhance efficiency and consistency</li></ul>Coordination &amp; Execution<ul><li>Collaborate with internal teams to ensure timely issue resolution</li><li>Maintain strong follow-up on pending tasks, action items, and commitments</li><li>Ensure smooth execution of customer-facing operations</li></ul>Required Skills &amp; Competencies<ul><li>Strong team management and leadership skills</li><li>Excellent customer relationship management and communication</li><li>Ability to handle escalations and high-pressure situations</li><li>Strong organizational skills and attention to detail</li><li>Proficiency in reporting, tracking, and process monitoring</li><li>High level of ownership, accountability, and follow-through</li><li>Strong command of tools like Zoom, Microsoft Teams, Outlook, and collaboration platforms</li></ul>Qualifications &amp; Experience<ul><li>Bachelor's degree in Business Administration, Management, Communications, or related field</li><li>5&ndash;7 years of experience in:</li><li>Customer Success</li><li>Client Services</li><li>Account Management</li><li>Operations</li><li>Proven experience in team leadership and service delivery management</li></ul>Performance Metrics (KPIs)<ul><li>Customer satisfaction and retention rates</li><li>Reduction in service risks and escalations</li><li>Team performance, accountability, and communication quality</li><li>Accuracy in reporting, documentation, and tracking systems</li><li>Contribution to process improvement and operational excellence</li></ul>What We Offer<ul><li>Competitive salary: PKR 180K &ndash; 200K</li><li>Company-provided transport</li><li>Professional and structured work environment</li><li>Leadership role with career growth opportunities</li><li>Exposure to high-impact customer success operations</li></ul>Job Type: Full-timePay: Rs180,000.00 - Rs200,000.00 per monthWork Location: In person

FIRE SAFETY TRADING PVT LTD

Our private company need Female office Assistant / Accounts Manager for our Rawalpindi office. Interested candidates come along CV.<ul><li>Fluent in English Skills</li><li>Strong Knowledge of Accounts</li><li>Experience in working on Accounts Software</li><li>MS Word and Excel Experience</li><li>Making Quotations and Invoices</li><li>Customer follow-up and Calls</li></ul>Only experienced will be preferred.Timing: 9:00am to 5:30pmHoliday : SundayAddress: Office No. 1, Ground Floor Al Maqsood Plaza Near Katarian Chungi Main IJP Road Rawalpindi.Send your updated c.v at my what's app: 0315-4233313Job Type: Full-timePay: Rs35,000.00 - Rs40,000.00 per monthApplication Question(s):<ul><li>Do you ave experience in Office Administration and How many years</li><li>where is your residence ?</li><li>Do you have Expereince in Accounts Feild and How many Years ?</li></ul>Work Location: In person

Female Office Assistant / Admin Officer |Accounts Officer

Sparking Asia

Job Title: Junior Social Media Assistant (Female | Freshers Welcome)We are looking for a Junior Social Media Assistant (Female) to join our team. This role is perfect for fresh candidates or beginners who are passionate about social media and want to start their career in the digital field.What You&rsquo;ll Do:<ul><li>Assist in managing social media accounts (Instagram, Facebook, etc.)</li><li>Help create and post simple content (posts, reels, stories)</li><li>Support in basic content planning and ideas</li><li>Perform light editing of images and videos using Canva &amp; CapCut</li><li>Monitor messages and comments under supervision</li><li>Assist the team in daily social media tasks</li></ul>Who Can Apply:<ul><li>Basic understanding of social media platforms</li><li>Familiarity with Canva or CapCut (basic level is enough)</li><li>Willingness to learn and grow</li><li>Good communication skills</li><li>Positive attitude and team player</li><li>Fresh candidates are highly encouraged to apply</li></ul>Job Details:<ul><li>Timings: 12:00 PM &ndash; 8:00 PM</li><li>Days: Monday to Saturday</li><li>Location: Kohistan Tower, Saddar Rawalpindi</li><li>Position: Female candidates only</li></ul>How to Apply:If you are interested, please share your updated resume:HR@sparkingasia.com WhatsApp: 0342-4394074Work Location: In person

Junior Content Manager Female

Meds IT Nexus

Exciting Opportunity: Assistant Team Lead CRM Operations at Meds Nexus PVT.. Ltd.About Us: Meds Nexus PVT. Ltd. is at the forefront of the medical billing and healthcare industry, dedicated to delivering top-notch services to our clients. We pride ourselves on maintaining the highest standards of efficiency, compliance, and innovation. We are currently seeking a talented and driven Assistant Team Lead RCM Operations to join our dynamic team.Position Overview: As the Assistant Team Lead, RCM Operations, you will play a crucial role in managing and guiding a team of Medical Billing Associates. You will be responsible for ensuring the accuracy and efficiency of the revenue cycle management process, from medical coding to claims submissions and payment posting. This is an excellent opportunity for a motivated individual to contribute to our mission and grow within a leading organization.Key Responsibilities:<ul><li>Supervise and mentor a team of Medical Billing Associates, ensuring high performance and adherence to protocols.</li><li>Oversee the end-to-end revenue cycle management process, including medical coding, charge entry, claims submissions, payment posting, and follow-up.</li><li>Conduct regular team meetings to provide updates, address issues, and ensure smooth operations.</li><li>Monitor team performance metrics and implement improvement plans as needed.</li><li>Ensure compliance with federal and state regulations in all billing operations.</li><li>Develop and implement training programs for new hires and existing staff to enhance their skills and knowledge.</li><li>Review operational data to identify trends and areas for improvement, making recommendations to Asst. Manager or Manager Operations.</li></ul>Skills and Qualifications:<ul><li>Strong knowledge of RCM processes and best practices.</li><li>Excellent leadership and team management skills.</li><li>Effective communication and interpersonal abilities.</li><li>Proficiency in conflict resolution and problem-solving.</li><li>Strong analytical and data interpretation skills.</li><li>Experience with medical billing software and tools.</li><li>High attention to detail and accuracy.</li><li>Ability to work in a fast-paced environment and meet deadlines.</li><li>Education: Minimum Intermediate or higher in any field.</li><li>Experience: 2-3 years of hands-on experience in customer support/sales or both preferred</li><li>Communication: Excellent verbal and written English skills</li><li>Tech Proficiency: Familiarity with MS Office (Word, Excel, PowerPoint), RingCentral, Avaya/Cisco IP Phones</li><li>Industry Knowledge: Prior experience in the U.S. Healthcare industry is a plus-</li><li>Availability: Must be available to work U.S. business hours (6:00 PM &ndash; 3:00 AM PST)</li></ul>Perks &amp; Benefits:&middot; Paid Leaves&middot; HR Bonus&middot; Inflation Bonus&middot; Promotion&middot; Increments&middot; Medical Coverage&middot; Leave Encashment&middot; Contributory Saving Plan (CSP)&middot; Saturday and Sunday Off&middot; Transportation allowances only for female staff&middot; Complementary Food (Dinner) &amp; Tea/Green Tea (Two times)Job Details:<ul><li>Industry: Healthcare/Medical Billing</li><li>Functional Area: Operations</li><li>Total Positions: 3</li><li>Job Shift: Night Shift (First Shift)</li><li>Job Type: Full Time/Permanent</li><li>Job Location: Islamabad, Rawalpindi, Pakistan</li><li>Gender: Open to all</li><li>Minimum Education: Bachelor's Degree</li><li>Preferred Education: BBA/MBA/BSCS/BS/M.Sc/MS or related field</li><li>Career Level: Assistant Team Lead</li><li>Minimum Experience: 3+ Years in RCM operations with at least 1-2 years in a supervisory role</li></ul>Why Join Us:<ul><li>Be a part of a leading and innovative organization in the healthcare industry.</li><li>Opportunities for professional growth and development.</li><li>Collaborative and supportive work environment.</li><li>Competitive salary and benefits package.</li></ul>To Apply: If you are ready to take on a challenging and rewarding role, we want to hear from you! Please send your resume and cover letter to careers@medsnexus.com with the subject line &quot;Application for Assistant Team Lead RCM Operations.&quot;We look forward to your application!Best regards,Job Type: Full-timeWork Location: In person

Assistant Team Lead CRM Operation

Join Our Team at Meds Nexus PVT. Ltd. as a Manager of OperationsPosition: Manager OperationsCompany Overview: Meds Nexus PVT. Ltd. is a leading organization in the medical billing and healthcare industry. We are dedicated to providing exceptional services to our clients, ensuring efficiency and compliance in all aspects of medical billing and revenue cycle management. We are looking for a dynamic and experienced Manager of Operations to join our team and lead our operations with excellence.Key Responsibilities:<ul><li>Lead and manage a team of Medical Billing Associates, Team Leads, and Assistant Managers.</li><li>Oversee operations of multiple medical billing services, including medical coding, charge entry, claims submissions, payment posting, follow-up, and reimbursement management.</li><li>Regularly communicate with healthcare providers to ensure smooth operations and resolve billing-related issues.</li><li>Provide updates on operations in daily meetings.</li><li>Act as the main liaison with managers and administrators of assigned client components on day-to-day billing operations.</li><li>Ensure all billing operations are conducted in compliance with federal laws and departmental protocols.</li><li>Assist in developing and implementing operating policies and procedures in line with federal and state regulations.</li><li>Supervise personnel, including work allocation, attendance, and problem resolution.</li><li>Evaluate performance and make recommendations for personnel actions.</li><li>Motivate employees to achieve peak productivity and performance.</li><li>Review and interpret operational data to assess the need for procedural revisions and enhancements.</li><li>Participate in designing and implementing systems to enhance revenue and operating efficiency.</li><li>Advise senior management on planning, implementing, and evaluating modifications to existing operations, systems, and procedures.</li><li>Provide training for new and existing staff on operating policies, protocols, systems, procedures, standards, and techniques.</li><li>Perform miscellaneous job-related duties as assigned and report to Senior Management Officer.</li><li>Foster a positive and collaborative team environment, promoting a culture of excellence and continuous improvement.</li></ul>Required Skills:<ul><li>RCM Administration</li><li>Practice Management</li><li>Accounts Receivable Techniques &amp; Strategies</li><li>Denial Management</li><li>Conflict Management</li><li>Excel Reporting</li><li>Revenue Cycle Management Research</li><li>English Communication</li><li>Problem-Solving</li><li>Team Management</li><li>Process Management</li></ul>Job Details:<ul><li>Industry: Medical Billing</li><li>Functional Area: Operations</li><li>Total Positions: 1</li><li>Job Shift: Night</li><li>Job Type: Full Time/Permanent</li><li>Job Location: Islamabad, Rawalpindi, Pakistan</li><li>Gender: Female/Male</li><li>Minimum Education: Bachelor's Degree</li><li>Degree Title: BBA/MBA/BSCS/BS/M.Sc/MS or related</li><li>Career Level: Last Position/Role as Manager of Operations</li><li>Minimum Experience: 7+ Years (at least 1 years of managerial experience)</li></ul>Compensation: Market-competitive Preferred Software: eCW, NextGen, AdvancedMD, Valant, OfficeAlly Preferred Specialties: ENT &amp; Allergy, Mental Health, Therapy Services&middot; Job Location:&middot; Office # 1st, 5th Floor, Gold Mark Plaza, Asghar Mall Rd, Asghar Mall Scheme, Rawalpindi, Punjab 46000&middot; Job Timing:&middot; 05:30 PM To 02:30 AM&middot; Special Note:&middot; This job is not for fresh candidates.Join us at Meds Nexus PVT. Ltd. and be a part of a team that values excellence, integrity, and innovation in healthcare operations. If you meet the above criteria and are ready to take on a challenging and rewarding role, we would love to hear from you.To Apply: Please send your resume and cover letter to careers@medsnexus.com with the subject line &quot;Application for Manager of Operations.&quot;We look forward to your application!Job Type: Full-timeWork Location: In person

Manager of Operation RCM

Global Link Education

We Are Looking For A Proactive and Organized Female HR Assistant To Support Our Human Resources Team During The Night Shift. This Role Is Ideal For Someone Who Wants To Build A Career In HR And Contribute To Smooth Daily Operations.Responsibilities:<ul><li>Support Recruitment Activities By Reviewing CVs And Coordinating Interviews.</li><li>Maintain Accurate Employee Records And Update HR Databases.</li><li>Assist With Attendance Tracking, Payroll Coordination, And Compliance Tasks.</li><li>Handle Employee Inquiries And Provide Prompt Assistance.</li><li>Help Organize Training Sessions And HR Programs.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s Degree In HR, Business Administration, Or A Related Field.</li><li>Strong Communication And Time-Management Skills.</li><li>Ability To Work Night Shifts Efficiently.</li><li>Good Command Of MS Office (Word, Excel, Outlook).</li><li>Fresh Graduates Are Encouraged To Apply; HR Experience Will Be A Plus.</li></ul>What We Offer:<ul><li>Attractive Salary Package.</li><li>Friendly And Supportive Work Environment.</li><li>Career Growth Opportunities In The HR Field.</li></ul>Job Types: Full-time, Contract, Fresher Contract length: 12 monthsPay: Up to Rs60,000.00 per monthEducation:<ul><li>Bachelor's (Preferred)</li></ul>Language:<ul><li>English (Required)</li></ul>Location:<ul><li>Rawalpindi (Required)</li></ul>Work Location: In person

Female HR Assistant ( On Site )

Explore 204+ Assistant manager customer success female in Rawalpindi this April. Find roles across top companies and apply now to boost your career.

204 assistant manager customer success female jobs In Rawalpindi

Assistant Manager – Customer Success (Female)

Assistant Manager – Customer Success (Female)

Female Office Assistant / Admin Officer |Accounts Officer

Junior Content Manager Female

Assistant Team Lead CRM Operation

Manager of Operation RCM

Female HR Assistant ( On Site )