customer sales representative Jobs in Lahore

customer sales representative

customer service representative Jobs in Lahore

customer service representative

customer support representative Jobs in Lahore

customer support representative

marketing manager

account manager

customer care manager

Cakes & Bakes

Job Title: MTO Marketing &amp; Customer Care (Management Trainee Officer) Location: Lahore Job Type: Full-Time Qualification: Fresh graduate with BBA/MBA (Marketing specialization) Experience: 0&ndash;1 year (Fresh graduates are encouraged to apply) Skills:<ul><li>Strong communication and presentation skills</li><li>Creative mindset with an understanding of marketing concepts and customer engagement</li><li>Proficiency in MS Office (Excel, Word, PowerPoint) and social media platforms</li><li>Analytical ability to interpret market trends and customer feedback</li><li>Strong interpersonal skills and customer service orientation</li><li>Detail-oriented with multitasking abilities</li><li>Team player with a proactive and learning attitude</li></ul>Responsibilities:<ul><li>Assist in planning and executing marketing campaigns and promotional activities</li><li>Support digital and social media marketing initiatives</li><li>Coordinate with agencies, vendors, and internal teams for marketing material and events</li><li>Handle customer queries and feedback professionally to ensure customer satisfaction</li><li>Prepare marketing reports, presentations, and performance dashboards</li><li>Conduct market research and competitor analysis</li><li>Assist in developing customer engagement and retention strategies</li><li>Support branding and communication activities across different platforms</li></ul>About Us: We are a forward-looking organization seeking a passionate and energetic marketing graduate to join our team as an MTO. If you&rsquo;re enthusiastic about marketing, customer engagement, and brand growth, this is the right platform to start your career!Why Join Us?<ul><li>Structured learning and development program</li><li>Exposure to marketing, branding, and customer service operations</li><li>Mentorship from experienced marketing professionals</li><li>Competitive stipend and benefits</li><li>Build a rewarding career in marketing and customer care with us!</li></ul>Note: Only shortlisted candidates will be contacted.Job Type: Full-timePay: Rs40,000.00 - Rs50,000.00 per monthWork Location: In person

MTO Marketing & Customer Care

Eastgate Industries Pvt Ltd

Job Responsibilities:HR Services &amp; Operations Management<ul><li>Prepare employee letters, contracts, ID cards, and maintain personnel files.</li><li>Support payroll invoice preparation and reconciliation.</li><li>Assist in salary disbursement coordination with Finance, Sales, Legal &amp; Compliance</li></ul>Customer Care &amp; Relationship Management<ul><li>Respond to client and employee queries regarding payroll, compliance, and benefits.</li><li>Manage verification requests such as letters, pay slips, and employment confirmations.</li><li>Provide frontline support to strengthen client satisfaction and retention.</li></ul>Statutory Compliance &amp; Insurance Management<ul><li>Prepare data for statutory registrations and reports.</li><li>Handle EOBI, Social Security Services cases in a timely manner.</li><li>Process insurance registrations, cancellations, and renewals for employees.</li></ul>Operational Excellence &amp; Invoicing<ul><li>Create client invoices in line with payroll and services delivered.</li><li>Maintain invoice records and ensure supporting documentation is complete.</li><li>Highlight process gaps and suggest improvements to the Team Head.</li></ul>Special Projects &amp; Reporting<ul><li>Execute assigned projects with quality and timeliness.</li><li>Prepare MIS data and operational reports for Team Head review.</li><li>Support audits through data and document provision.</li></ul>Job Requirements:<ul><li>Bachelor's or Master's degree in Business Administration or equivalent.</li><li>3-5 years of experience</li><li>Must have a good grip of MS-Office</li><li>Excellent communication and organisational skills.</li></ul>Job Type: Full-timeEducation:<ul><li>Bachelor's (Required)</li></ul>Location:<ul><li>Lahore (Required)</li></ul>Work Location: In person

Sr. HR Payroll Executive

Firm Tech Services

Key Responsibilities:<ul><li>Serve as the primary point of contact for international/local buyers</li><li>Manage customer inquiries, orders, and after-sales support in a timely and professional manner</li><li>Coordinate with all departments to resolve any issues related to customers</li><li>Maintain accurate records of customer interactions, order details, and communications</li><li>Handle complaints and concerns with patience, professionalism, and efficiency</li><li>Ensure on-time delivery and customer satisfaction</li><li>Prepare and share reports related to order status, shipments, and customer feedback</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree in Business Administration, Marketing, or relevant field</li><li>2&ndash;4 years of experience in a customer service or client handling role in the garments or textile industry</li><li>Excellent communication skills</li><li>Strong interpersonal and coordination skills</li><li>Ability to work in a fast-paced environment and handle pressure</li><li>Proficiency in MS Office (Excel, Word, Outlook); ERP knowledge is a plus</li></ul>Job Type: Full-timeWork Location: In person

Customer Care Officer

TEKHQS

<div>
 
 About The Job
 
 
 
 Own and manage critical customer escalations for large enterprise customers (primarily utility companies &amp; investor-owned utilities).
 
 
 Act as the single point of contact during incidents, managing customer communication, hosting/leading calls, and tracking action items to closure.
 
 
 Collaborate with Engineering, Support, and Cloud Operations to resolve incidents involving APIs, Node.js services, web servers, load balancers, Cloudflare CDN, and other infrastructure components.
 
 
 Apply technical troubleshooting/programming background to accelerate resolution.
 
 
 Domain knowledge of utility messaging and extreme weather notifications is a strong plus.
 
 
 
 Responsibilities
 
 
 
 
 Incident Management
 
 
 
 <ul>
 <li>
 Serve as primary customer contact during critical incidents.
 </li>
 <li>
 Schedule and lead escalation calls, ensuring updates and agreed next steps are clear.
 </li>
 <li>
 Track and drive all action items to closure.
 </li>
 <li>
 Partner with Customer Success Managers (CSMs) to align escalation handling with account strategy.
 
 
 
 </li>
 </ul>
 
 Technical Oversight
 
 
 
 <ul>
 <li>
 Oversee resolution of incidents involving APIs, Node.js, servers, load balancers, Cloudflare CDN, and cloud infra.
 </li>
 <li>
 Translate technical issues into business impact for customers.
 </li>
 <li>
 Provide hands-on troubleshooting or code/configuration review if technically capable.
 
 
 
 </li>
 </ul>
 
 Cross-Functional Coordination
 
 
 
 <ul>
 <li>
 Collaborate with Engineering, Support, and Cloud Ops to break down complex issues into actionable steps.
 </li>
 <li>
 Align on incident priorities, deadlines, and dependencies.
 </li>
 <li>
 Escalate internally when blockers threaten resolution timelines.
 
 
 
 </li>
 </ul>
 
 Communication &amp; Reporting
 
 
 
 <ul>
 <li>
 Send frequent, accurate status updates to customers and stakeholders.
 </li>
 <li>
 Keep leadership informed of status, risks, and mitigation.
 </li>
 <li>
 Document incident details, root cause, and resolution for post-incident reviews.
 
 
 
 </li>
 </ul>
 
 Post-Incident Activities
 
 
 
 <ul>
 <li>
 Validate resolution with the customer before closing.
 </li>
 <li>
 Conduct post-mortems to identify lessons learned and process improvements.
 </li>
 <li>
 Update internal playbooks and knowledge base.
 
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 
 Required:
 
 
 
 <ul>
 <li>
 5+ years in customer-facing roles in enterprise SaaS, technical support, or incident management. 8+ years of IT experience.
 </li>
 <li>
 Strong technical understanding of APIs, Node.js, servers, load balancers, Cloudflare CDN, and cloud infrastructure.
 </li>
 <li>
 Proven track record coordinating high-severity incidents across multiple teams.
 </li>
 <li>
 Exceptional communication skills for technical and executive audiences.
 </li>
 <li>
 Strong organizational skills; ability to manage multiple escalations under pressure.
 </li>
 <li>
 Flexibility to work across the US Eastern/Pacific time zones.
 
 
 
 </li>
 </ul>
 
 Preferred:
 
 
 
 <ul>
 <li>
 Background as a programmer or technical engineer.
 </li>
 <li>
 Experience with utility messaging &amp; extreme weather notification systems.
 </li>
 <li>
 Knowledge of ITIL incident management practices.
 </li>
 <li>
 Familiarity with SaaS architecture, cloud hosting, and distributed systems.
 </li>
 <li>
 Understanding of utility industry regulations &amp; operations.
 
 
 
 </li>
 </ul>
 
 About us:
 
 
 
 TEKHQS is a global technology solutions provider headquartered in Lake Forest, California, with an offshore team of 300+ experts based in Pakistan. We specialize in Web 2.0 (Web &amp; Mobile App Development), Web 3.0 (Blockchain &amp; Crypto Platform Development), AI/ML Solutions, and ERP services as a certified partner of SAP S/4HANA, Oracle NetSuite, and Microsoft Dynamics 365 Business Central. Our expertise includes implementation, training, customization, integration, support, IT staff augmentation, and certified ERP consultancy.
</div>

Customer Escalation Manager

ASK Development

Job Description for Customer Services Representative:Hiring Criteria:<ul><li>Qualification: Minimum Graduation or Intermediate</li><li>Communication Skills: Must have fluency in English and Urdu language(with a neutral dialect)</li><li>Residence: Lahore</li><li>Experience. Preferably have 06 months to 02 Years.</li><li>Salary: 37K-45K (Performance Based Incentives)</li></ul>&middot; Job Description:&middot; To handle and respond to customer calls.&middot; To provide online support to the customer regarding the services.&middot; Follow up with Operations team for fault rectifications exceeding 48 hours&middot; Create / close Network Trouble Ticket&middot; Keep faults' record for respective regions&middot; Execute special tasks assigned during duty.Job Type: Full-timeJob Type: Full-timePay: Rs37,000.00 - Rs45,000.00 per monthExperience:<ul><li>Uk Based Call Center: 1 year (Preferred)</li></ul>Location:<ul><li>Lahore (Required)</li></ul>Work Location: In person

Customer Care Executive

A.A Joyland (Pvt) Ltd

AA Joyland Pvt. Ltd. is looking to hire Manager Operations for its current and upcoming project in PunjabPosition: Manager Operations (Zoo)Experience: At least 4 Years&rsquo;Salary: 150K-180Zoo related experience preferredJob Summary:The Manager Operations &ndash; Zoo will be responsible for leading the Zoo operations in Punjab, including oversight of the existing setup and the upcoming project. This role involves strategic planning, team management, budget oversight, and ensuring an exceptional visitor experience while maintaining high standards of animal care, safety, and facility management.Education &amp; Experience:<ul><li>Education: Doctor of Veterinary Medicine (DVM) degree is mandatory.</li><li>Experience: Minimum of 5&ndash;7 years of managerial experience in Zoo operations or related animal facility, with strong exposure to customer service and visitor experience management.</li></ul>Interested candidates may share their CV at careers@aajoyland.comwith mentioning the position title in the subject lineJob Type: Full-timePay: Rs150,000.00 - Rs180,000.00 per monthEducation:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>customer service: 3 years (Preferred)</li></ul>Work Location: In person

Manager Operations Zoo

HR First Pvt Ltd

Job Summary:We are looking for a results-driven Senior Territory Manager to promote and drive the sales of our innovative FreeStyle Libre.The incumbent will be responsible for achieving sales targets, building strong customer relationships, and expanding product reach among healthcare professionals and institutions in the diabetes segment.Key Responsibilities:<ul><li>Drive sales and market expansion of FreeStyle Libre by engaging healthcare professionals, executing territory strategies, and meeting sales targets.</li><li>Ensure customer satisfaction through education, follow-ups, and collaboration with internal teams.</li></ul>Requirements:Education:<ul><li>Pharm-D, BSc in Life Sciences, or a relevant field.</li></ul>Experience:<ul><li>1 to 2 years of sales experience in the diabetes care segment or medical device industry is preferred.</li></ul>Job Type: Full-timeWork Location: In person

Sr. Territory Manager

Explore 971+ Customer care manager in Lahore this October. Find roles across top companies and apply now to boost your career.