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customer care officer

ABANA Enterprises Group Co.

<p>ABANA Enterprises Group is looking for a dedicated Customer Care Officer to join our team.</p> <p>The Customer Care Officer will be responsible for providing services to customers by responding to inquiries and following up on issues requiring attention through all communication channels. The role involves addressing ABANA's customers' needs, meeting their expectations, and ensuring overall satisfaction.</p> <p>Additionally, the Customer Care Officer will coordinate the activities of the Customer Care Unit to ensure that customer concerns are resolved efficiently and professionally, maintaining a high level of customer satisfaction.</p> Duties / Core Responsibilities <ul> <li>Respond promptly to customer inquiries through various channels, including phone, email, live chat, and social media.</li> <li>Handle and resolve customer complaints with a high level of professionalism and empathy.</li> <li>Maintain accurate and detailed records of customer interactions, transactions, feedback, and complaints.</li> <li>Identify and assess customer needs to ensure a high level of satisfaction.</li> <li>Provide accurate information about products and services, and address any issues customers may encounter.</li> <li>Adhere to communication procedures, guidelines, and company policies.</li> <li>Collaborate effectively with internal departments (such as Sales, Technical Support, and Logistics) to ensure timely resolution of customer concerns.</li> <li>Proactively suggest improvements to enhance customer service processes and systems.</li> <li>Escalate unresolved issues to the appropriate department or supervisor when necessary.</li> </ul> Requirements Education and Training <ul> <li>Bachelor's degree in Marketing, Business Administration or related field.</li> </ul> Experience <ul> <li>0-2 years of working experience in related field.</li> </ul> Skills and Attributes <ul> <li>Strong verbal and written communication skills in English</li> <li>Proficient in MS Office applications.</li> <li>Ability to work in a fast-paced environment and manage multiple tasks.</li> <li>Problem solving skills and analyzing customer complaints or issues to come up with recommendations useful in resolving client problem.</li> </ul><img src="https://www.jobg8.com/Tracking.aspx?i4GQ2UhpbQNJnZ1XpdIEZfLHcHVLCATDw" width="0" height="0" />

Customer Care Officer

<p><b>ABANA Enterprises Group</b> is looking for a dedicated Customer Care Officer to join our team.</p> <p>The Customer Care Officer will be responsible for providing services to customers by responding to inquiries and following up on issues requiring attention through all communication channels. The role involves addressing ABANA's customers' needs, meeting their expectations, and ensuring overall satisfaction.</p> <p>Additionally, the Customer Care Officer will coordinate the activities of the Customer Care Unit to ensure that customer concerns are resolved efficiently and professionally, maintaining a high level of customer satisfaction.</p> Duties/Core Responsibilities <ul> <li>Respond promptly to customer inquiries through various channels, including phone, email, live chat, and social media.</li> <li>Handle and resolve customer complaints with a high level of professionalism and empathy.</li> <li>Maintain accurate and detailed records of customer interactions, transactions, feedback, and complaints.</li> <li>Identify and assess customer needs to ensure a high level of satisfaction.</li> <li>Provide accurate information about products and services, and address any issues customers may encounter.</li> <li>Adhere to communication procedures, guidelines, and company policies.</li> <li>Collaborate effectively with internal departments (such as Sales, Technical Support, and Logistics) to ensure timely resolution of customer concerns.</li> <li>Proactively suggest improvements to enhance customer service processes and systems.</li> <li>Escalate unresolved issues to the appropriate department or supervisor when necessary.</li> </ul> Requirements Education and Training <ul> <li>Bachelor's degree in Marketing, Business Administration or related field</li> </ul> Experience <ul> <li>0-2 years of working experience in related field</li> </ul> Skills And Attributes <ul> <li>Strong verbal and written communication skills in English</li> <li>Proficient in MS Office applications</li> <li>Ability to work in a fast-paced environment and manage multiple tasks</li> <li>Problem solving skills and analyzing customer complaints or issues to come up with recommendations useful in resolving client problem</li> </ul><img src="https://www.jobg8.com/Tracking.aspx?fE5KftOqHhTD%2bfiO8GHTMah108%2fexu3Zm" width="0" height="0" />

ABANA ENTERPRISES GROUP CO

<div><p><b>ABANA Enterprises Group </b>is looking for a dedicated Customer Care Officer to join our team.<br>
The Customer Care Officer will be responsible for providing services to customers by responding to inquiries and following up on issues requiring attention through all communication channels. The role involves addressing ABANA&rsquo;s customers&rsquo; needs, meeting their expectations, and ensuring overall satisfaction.</p><p>
Additionally, the Customer Care Officer will coordinate the activities of the Customer Care Unit to ensure that customer concerns are resolved efficiently and professionally, maintaining a high level of customer satisfaction.</p><p></p><p><b>
Duties/Core Responsibilities:
</b></p><ul><li>Respond promptly to customer inquiries through various channels, including phone, email, live chat, and social media.
</li><li>Handle and resolve customer complaints with a high level of professionalism and empathy.
</li><li>Maintain accurate and detailed records of customer interactions, transactions, feedback, and complaints.
</li><li>Identify and assess customer needs to ensure a high level of satisfaction.
</li><li>Provide accurate information about products and services, and address any issues customers may encounter.
</li><li>Adhere to communication procedures, guidelines, and company policies.
</li><li>Collaborate effectively with internal departments (such as Sales, Technical Support, and Logistics) to ensure timely resolution of customer concerns.
</li><li>Proactively suggest improvements to enhance customer service processes and systems.
</li><li>Escalate unresolved issues to the appropriate department or supervisor when necessary.
</li></ul><p><b>Requirements</b></p><p><b>
Education and Training:</b></p><ul><li>
Bachelor&rsquo;s degree in Marketing, Business Administration or related field.</li></ul><p></p><p><b>
Experience</b></p><ul><li>
0-2 years of working experience in related field.</li></ul><p></p><p><b>
Skills and Attributes</b></p><ul>
<li>Strong verbal and written communication skills in English</li>
<li>Proficient in MS Office applications.</li>
<li>Ability to work in a fast-paced environment and manage multiple tasks.</li>
<li>Problem-solving skills and analyzing customer complaints or issues to come up with recommendations useful in resolving client problem.</li></ul></div>

Jobs for Humanity

Role Description <p>This is a full-time on-site role for a B2B Business Development Officer in the aluminum structure field including furniture windows and doors located in Al-Khobar. The Business Development Officer will be responsible for identifying new business opportunities establishing relationships with potential clients analyzing market trends managing financial aspects and ensuring high levels of customer service. Daily tasks will involve market research client meetings negotiations and strategic planning to drive business growth.</p> Qualifications <ul> <li>New Business Development and Analytical Skills</li> <li>Finance and Communication skills</li> <li>Customer Service skills</li> <li>Strong problem-solving and negotiation skills</li> <li>Excellent written and verbal communication skills</li> <li>Ability to work independently and as part of a team</li> <li>Experience in the aluminum structure industry is a plus</li> <li>Bachelors degree in Business Marketing Finance or related field</li> </ul> Additional Information <p>Should be past experience in b2b aluminum sale</p> <p>Remote Work : No</p> <p>Employment Type : Full-time</p> Key Skills <p>Business Development,Sales Experience,B2B Sales,Sourcing,Financial Services,Organizational skills,Communication skills,Investment Experience,Banking,Relationship Management,Underwriting,Financial Analysis</p> <p>Experience : years</p> <p>Vacancy : 1</p><img src="https://www.jobg8.com/Tracking.aspx?po0xv37%2fq5cQYp1iAgKYbIkUYQVCrD1ji" width="0" height="0" />

Business development officer B2B in the aluminum structure

Fosroc

<div><div><div><h3 class="jobSectionHeader"><b>Vacancy</b></h3></div><div><div><div><div><b>
Job title</b></div><div> Logistics Officer</div></div><br>
<div><div><b>
Department</b></div><div> Supply Chain</div></div><br>
<div><div><b>
Close date</b></div><div> 30th Nov 2025</div></div><br>
<div><div><b>
Location</b></div><div> Jeddah</div></div><div></div><div><div><b><br>
</b></div></div><br>
</div></div></div><div></div><div><div><h3 class="jobSectionHeader"><b>
Job description</b></h3></div><div><div><div><div><b>
Job description</b></div><div> The International Logistics Officer is responsible for the efficient and timely import of finished goods and raw materials. The International Logistics Officer must focus on increasing customer value through reducing import costs and time. The International Logistics Officer is also responsible for the coordination of all legal and port requirements for clearing imports.</div></div><br>
<div><div><b>
Responsibilities</b></div><div> -Continuous improvement - Kaizen
<br>
<li>Develop and strength relationship with clearing agents, port authorities and governmental institutions
</li><br>
<li>Manage clearance of all incoming materials (shipping lines, trucks, and air freight)
</li><br>
<li>Coordinate import requirements with vendors
</li><br>
<li>Coordinate clearing materials with port entities and governmental agencies
</li><br>
<li>Coordinate with external entities (such as government entities) on licences, material import exemptions, and refunds
</li><br>
<li>Review shipping notices, bills of lading, invoices, orders. and other records to determine priorities, work assignments, and shipping methods required to meet shipping and receiving schedules
</li><br>
<li>Participate in the development and implementation of goals, objectives, policies, and priorities of the organization
</li><br>
Daily/weekly/monthly data collection and analysis
<br>
<li>Drafts local policies, procedures, plans and guidance for supply and services operations
</li><br>
-Continuous improvement - Kaizen</div></div><br>
<div><div><b>
Skills required</b></div><div> Essential:
<br>
Solid analytical skills - Excel
<br>
Strong understanding of supply chains
<br>
Strong communication and interpersonal skills
<br>
Sound report and letter writing skills in both English and Arabic
<br>
Minimum 3 years&rsquo; related experience
<br>
<br>
Desirable:
<br>
Leadership experience
<br>
Negotiation skills
<br>
Familiar with Saudi import and export regulations
<br>
Saudi national</div></div><br>
<div><div><b>
Educational requirements</b></div><div> Essential:
<br>
BSc/BA in Logistics/ Supply Chain Management / Business Administration or relevant field preferred
<br>
<br>
Desirable:
<br>
Lean / Apics background</div></div><br>
<div><div><b>
Job role notes</b></div><div> Internal:
<br>
Warehouse Team (Regular)
<br>
Procurement Team (Regular)
<br>
Operations/ Supply Chain / General Manager (Regular)
<br>
Technical Department (Regular)
<br>
Sales / CSD Department (Regular)
<br>
<br>
External:
<br>
Vendors (Regular)
<br>
Transporters (Regular)
<br>
Clearing agents (Regular)
<br>
Forwarding agents (Regular)
<br>
Zatca (Regular)</div></div></div></div></div></div>

Logistics Officer

Novasat

<div>
 <p>
  <strong>
   Job Title:
  </strong>
  Sales Officer &ndash; B2B &amp; EBU (Enterprise)
 </p>
 <p>
  <strong>
   Employment Type:
  </strong>
  Full-time
 </p>
 <p>
  <strong>
   Location:
  </strong>
  Riyadh / Dammam
 </p>
 <p>
  <strong>
   Job Summary:
  </strong>
 </p>
 <p>
  We are seeking a motivated
  <strong>
   Sales Officer
  </strong>
  to drive growth by acquiring, managing, and developing B2B and enterprise clients. This role focuses on promoting our telecom and ICT products, building strong client relationships, and achieving sales targets through strategic account management.
 </p>
 <p>
  <strong>
   Key Responsibilities:
  </strong>
 </p>
 <ol>
  <li>
   Identify and target new B2B and enterprise clients to expand our customer base.
  </li>
  <li>
   Conduct market research to uncover new opportunities and understand industry trends.
  </li>
  <li>
   Develop and present tailored proposals and quotations to prospective clients.
  </li>
  <li>
   Meet or exceed monthly, quarterly, and annual sales targets.
  </li>
  <li>
   Promote and sell telecom, ICT, connectivity plans, and related services to enterprise clients.
  </li>
  <li>
   Negotiate and close sales deals ensuring profitability and customer satisfaction.
  </li>
  <li>
   Maintain strong, long-term relationships with existing corporate clients.
  </li>
  <li>
   Provide ongoing support and promptly address client inquiries and issues.
  </li>
  <li>
   Conduct account reviews to identify upselling and cross-selling opportunities.
  </li>
  <li>
   Collaborate closely with the internal sales team and other departments.
  </li>
  <li>
   Prepare and submit sales reports, forecasts, and activity logs regularly.
  </li>
  <li>
   Maintain an accurate customer database and sales pipeline using CRM/ERP tools.
  </li>
  <li>
   Monitor competitor activities and provide market intelligence to management.
  </li>
 </ol>
 <p>
  <strong>
   Qualifications:
  </strong>
 </p>
 <ul>
  <li>
   Bachelor&rsquo;s degree in Business Administration, Marketing, or related field.
  </li>
  <li>
   2&ndash;4 years of experience in B2B sales, preferably in telecom, ICT, or enterprise services.
  </li>
  <li>
   Proven track record of consistently meeting or exceeding sales targets.
  </li>
  <li>
   Strong communication, negotiation, and presentation skills.
  </li>
  <li>
   Excellent customer relationship and interpersonal skills.
  </li>
  <li>
   Proficient in Microsoft Office and CRM/ERP systems.
  </li>
  <li>
   Self-motivated, goal-oriented, and able to work independently.
  </li>
 </ul>
</div>


Sales Officer

Hilton

<div><p>Cluster Human Resources Clerk</p><p>
A Human Resources Officer is responsible for supporting and advising management on proper policies and procedures to deliver an excellent staff experience while assisting with employee relations.<br>
</p><br>
<br>
<b>What will I be doing?</b><p><br>
As a Human Resources Officer, you are responsible for supporting and advising management on proper policies and procedures to deliver an excellent staff experience. A Human Resources Officer will also be required to manage succession planning and employee relations. Specifically, you will be responsible for performing the following tasks to the highest standards:</p><ul>
<li>Support and advise Managers on proper policies and procedures</li>
<li>Manage succession planning with senior managers during the bi-annual appraisal process</li>
<li>Manage employee relations issues in the hotel in a confidential manner, including disciplinaries, grievances, and capability</li>
<li>Ensure absence monitoring is in line with company guidelines</li>
<li>Maintain online personnel system, payroll system, and monthly reporting</li>
<li>Ensure recruitment and selection process is adhered to and ensure that appropriate immigration checks are carried out</li>
<li>Assist in determining departmental training requirements</li>
<li>Ensure completion of training for hotel security, fire regulations and other health and safety legislation</li>
<li>Assist in the organisation of Team Member social events</li>
<li>Work with local organisations and schools to promote the hospitality industry</li>
<li>Promote and endorse staff benefits</li>
<li>Assist and resolve team member and management queries</li></ul><b>
What are we looking for?</b><p><br>
A Human Resources Officer serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:</p><ul>
<li>Previous experience in Human Resources Officer or equivalent role</li>
<li>Positive attitude</li>
<li>Good communication and people skills</li>
<li>Committed to delivering a high level of customer service, both internally and externally</li>
<li>Excellent grooming standards</li>
<li>Flexibility to respond to a range of different work situations</li>
<li>Ability to work under pressure</li>
<li>Ability to work on their own or in teams</li></ul>
<p>It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:</p><ul>
<li>CIPD qualified or working towards qualification, or equivalent</li>
<li>Knowledge of hospitality</li>
<li>Good knowledge of employment law and employee relations</li>
<li>IT proficiency</li></ul><br>
<b>
What will it be like to work for Hilton?</b><br>
<p>Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its . Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</p></div>

Cluster Human Resources Clerk

Explore 1830+ Customer care officer in Saudi Arabia this October. Find roles across top companies and apply now to boost your career.

1830 customer care officer jobs IN Saudi Arabia

Customer Care Officer

Customer Care Officer

Customer Care Officer

Business development officer B2B in the aluminum structure

Logistics Officer

Sales Officer

Cluster Human Resources Clerk