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customer success manager Jobs in Saudi Arabia

customer success manager

sales representative Jobs in Saudi Arabia

sales representative

customer service representative

Element Materials Technology

<div>Overview:
<div>
Element has an opportunity for a <b>Customer Service Representative (CSR)</b>, primarily responsible for handling straightforward price and requests for quotes (RFQ's) from our customers via email or over the phone and following up on pending or issued quotations.</div><div></div><div><br>
The Customer Service Representative may also be involved in identifying new sales opportunities through proactive questioning to ensure maximum share of customers' testing business. The ideal candidate will be customer focused, action oriented, approachable and patience.</div><br>
<div></div>
Responsibilities:
<ul><li>Primarily involved in the access and persuasion steps of the sales process; including qualifying, relationship building, needs evaluation, solution development / presentation and closing</li><li>
Proactively engage with customers using phone, email, web conferencing</li><li>
Identify current and future customer service requirements by establishing personal rapport with potential and actual customers, acting as a liaison between the customers and Element Material Technology</li><li>
Manage relationships with customers</li><li>
Focus on straightforward quotation enquiries for standard products &amp; services</li><li>
Gain pricing and lead time from standard price lists</li><li>
Work with departments to resolve complaints</li><li>
Process sales invoices, quoting and provide status report to clients</li><li>
When applicable handle requests for information (e.g. shipping / delivery dates)</li><li>
Actively utilise Customer Relationship Management (CRM) tool to record activities, ensuring contact details are accurate, duplicates are removed, new information is added and accurate call / visit logs are entered</li><li>
Achieve sales goals by converting and penetrating accounts</li><li>
Build and maintain a working knowledge of Element Material Technology service offerings; participate in training / coaching opportunities</li><li>
Ensure compliance with all Element Materials Technology policies including but not limited to Terms and Conditions, trade compliance, treatment of others, moral code of conduct, and employee handbook</li><li>
Ensure adherence to all applicable laws pertaining to safety, environment and corporate governance</li></ul>
Skills / Qualifications:
<ul><li><div>3 years of customer service experience with quoting experience strongly preferred</div></li><li><div>
Ability to read and interpret documents such as customer quotes / contracts, marketing materials, and customer testing specifications</div></li><li><div>
Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization</div></li><li><div>
Ability to calculate figures and amounts such as discounts, interest, commissions and proportions and apply concepts of basic algebra and geometry.</div></li><li><div>
Ability to solve practical customer problems</div></li><li><div>
Ability to interpret a variety of instructions, data and details furnished in written, oral, diagram, or schedule form</div></li><li><div>
A valid driver&rsquo;s license, with an acceptable driving record under Element&rsquo;s policy</div></li><li><div>
Experience in interpreting testing procedures and requirements desired</div></li><li><div>
Proficiency in Microsoft Applications (Dynamics AX and CRM, Word, Excel)</div></li><li><div>
Ability to remain calm when faced with mounting pressure related to deadlines and multiple priorities</div></li><li><div>
Well-developed oral and written communication skills to meet a variety of communication needs with strong interpersonal skills that foster open upward and downward communication built on mutual respect</div></li><li><div>
Ability to interface with clients, win new work and determine their requirements; helps develops proposals including cost estimates, work plan and terms and conditions</div></li></ul>
Company Overview:
<div>
Element is one of the fastest growing testing, inspection and certification businesses in the world. Globally we have more than 9,000 brilliant minds operating from 270 sites across 30 countries. Together we share an ambitious purpose to &lsquo;Make tomorrow safer than today&rsquo;.</div><div></div><div><br>
When failure in use is not an option, we help customers make certain that their products, materials, processes and services are safe, compliant and fit for purpose. From early R&amp;D, through complex regulatory approvals and into production, our global laboratory network of scientists, engineers, and technologists support customers to achieve assurance over product quality, sustainable outcomes, and market access.</div><div></div><div><br>
While we are proud of our global reach, working at Element feels like being part of a smaller company. We empower you to take charge of your career, and reward excellence and integrity with growth and development.</div><div></div><div><br>
Industries across the world depend on our care, attention to detail and the absolute accuracy of our work. The role we have to play in creating a safer world is much bigger than our organization.</div>
Diversity Statement:
<div>
At Element, we always take pride in putting our people first. We are an equal opportunity employer that recognizes diversity and inclusion as fundamental to our Vision of becoming &ldquo;the world&rsquo;s most trusted testing partner&rdquo;.</div><div></div><div><br>
All suitably qualified candidates will receive consideration for employment on the basis of objective work related criteria and without regard for the following: age, disability, ethnic origin, gender, marital status, race, religion, responsibility of dependents, sexual orientation, or gender identity or other characteristics in accordance with the applicable governing laws or other characteristics in accordance with the applicable governing laws.</div></div>

Customer Service Representative

Global Exchange Group

<div>
 <p>
  Global Exchange Group - is a Spanish multinational company, founded in 1996, specialized in foreign currency exchange services at international airports and other areas of great tourist influx. Global Exchange is one of the world leaders in the sector. With a network of over 375 branches at 66 international airports in 29 countries in 5 continents, our staff of over 2,400 offers our services to 12 million Customers every year. Through solid principles based on legality and transparency, technological innovation, excellence in customer service and the care of its human capital, Global Exchange Group aims to create value for all its stakeholders, among which are their customers, employees or the different partners. Its mission is to offer quality currency exchange services to all travellers worldwide based on two clear lines of business: Currency exchange services at international airports and hotel resorts and, online and telephone currency exchange services, offered to both private individuals and companies, especially travel agencies and banks.
 </p>
 <p>
  <br/>
 </p>
 <p>
  Global Exchange Group headquarters are located in Salamanca and Madrid. Global Exchange Group is considered a Fintech company with innovative top technology systems developed internally, for the management and control of its own business and the service of its customers. Visit our website to learn more about us:
  <u>
   http://www.global-exchange.com/en/
  </u>
 </p>
 <p>
  <br/>
 </p>
 <p>
  We are a dynamic and forward-thinking organization dedicated to fostering growth, innovation, and excellence in our people management strategies. As part of our expansion in The Kingdom of Saudi Arabia, we are looking for an experienced Customer Service Representative.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Position Overview:
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  The overall goal of the position is to provide excellent service to all our customers, and sell our top-market products, respecting our internal procedures and the legal regulations.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Key Responsibilities:
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Providing exchange services in line with procedures of the company and legal authorities, centring excellence in customer service.
  </li>
  <li>
   Identify the customer's needs and properly represent the company during the exchange operation, offering the advantages of the process and facilitating the cross-selling transactions.
  </li>
  <li>
   Carry out exchange transactions following the settled procedures, obeying the legal procedures, and attaining excellence in customer care.
  </li>
  <li>
   Be the people responsible for the direct contact with customers and be willing to offer customers the highest level of care.
  </li>
  <li>
   Document transactions according to the legal criteria.
  </li>
  <li>
   Clarify doubts or attend customer suggestions and clear and complete arguments against a complaint during the exchange process.
  </li>
  <li>
   Inform the supervisor of any problem or eventuality that might have occurred during the exchange operation.
  </li>
  <li>
   Positively valuable IT experience in order to efficiently resolving any technical problems and give support remotely to the IT department.
  </li>
  <li>
   Positively valuable availability to travel nationally.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Qualifications:
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   High school education is the minimum required with 1-2 years of experience in a similar role.
  </li>
  <li>
   University fresh graduates are welcomed.
  </li>
  <li>
   Native Arabic and a good command of verbal and written in English is a must.
  </li>
  <li>
   Additional languages are a plus.
  </li>
  <li>
   Having interest in sales and/or customer services positions or having previous experience in sales and/or customer services positions in retail, fmcg, f&amp;b, tourism sectors is a plus.
  </li>
  <li>
   Strong communication, negotiation, and problem-solving skills
  </li>
  <li>
   Having the ability to understand and identify customer expectations and needs
  </li>
  <li>
   Willingness to make direct contact with customers, to take responsibility, and to provide the best service
  </li>
  <li>
   Willingness to work in different shifts
  </li>
  <li>
   Positively valuable studies in IT or experience background as field services.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Aviso de Protecci&oacute;n de Datos:
  </strong>
 </p>
 <p>
  En cumplimiento de lo dispuesto en la normativa vigente en materia de protecci&oacute;n de datos, le informamos que los datos personales que facilite en el marco del presente proceso de selecci&oacute;n ser&aacute;n tratados por
  <strong>
   Global Exchange As Currency Services LLC
  </strong>
  , en calidad de responsable del tratamiento, con la finalidad de gestionar su candidatura, evaluar su perfil profesional y, en su caso, incluirle en futuros procesos de selecci&oacute;n. La base jur&iacute;dica para este tratamiento es el consentimiento del interesado y/o la aplicaci&oacute;n de medidas precontractuales. Los datos no ser&aacute;n cedidos a terceros, salvo obligaci&oacute;n legal, y se conservar&aacute;n durante el tiempo estrictamente necesario para cumplir con la finalidad mencionada. Puede ejercer sus derechos de acceso, rectificaci&oacute;n, supresi&oacute;n, oposici&oacute;n, limitaci&oacute;n del tratamiento, portabilidad, as&iacute; como retirar su consentimiento en cualquier momento, dirigi&eacute;ndose por escrito a la siguiente direcci&oacute;n de correo electr&oacute;nico: arco@globalexchange.com.sa, adjuntando copia de su documento de identidad e identificando el derecho o conjunto de derechos que desea ejercer. Para m&aacute;s informaci&oacute;n sobre el tratamiento de sus datos personales, consulte la secci&oacute;n &ldquo;Pol&iacute;tica de Privacidad&rdquo; de nuestra p&aacute;gina web: https://www.globalexchange.com.sa
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Data Protection Notice:
  </strong>
 </p>
 <p>
  In compliance with the applicable data protection regulations, we inform you that the personal data you provide during this recruitment process will be processed by
  <strong>
   Global Exchange As Currency Services LLC
  </strong>
  , as the data controller, for the purpose of managing your application, assessing your professional profile, and, where appropriate, including you in future recruitment processes. The legal basis for this processing is the data subject&rsquo;s consent and/or the application of pre-contractual measures. Your data will not be disclosed to third parties, except where legally required, and will be retained only for the time strictly necessary to fulfill the aforementioned purpose. You may exercise your rights of access, rectification, erasure, objection, restriction of processing, and data portability, as well as withdraw your consent at any time, by sending a written request to the following email address: arco@globalexchange.com.sa, including a copy of your identity document and specifying the right(s) you wish to exercise. For further details regarding the processing of your personal data, please consult the &ldquo;Privacy Policy&rdquo; section available on our website: https://www.globalexchange.com.sa
 </p>
</div>


Nexfit

<p>Job Description</p><ul><li>Manage online and phone reservations.</li><li>Inform customers about payment methods and verify their credit card data.</li><li>Register guests collecting necessary information.</li><li>Welcome guests upon their arrival.</li><li>Provide information about our Gym.</li><li>Respond to clients&rsquo; complaints in a timely and professional manner.</li><li>Maintain membership sales and retention programs to meet or exceed membership financial goals.</li><li>Perform Membership sale closing procedures including application &amp; contract.</li></ul><p>Job Requirements</p><ul><li>Work experience as a Front Desk Agent, Receptionist or sales representative or similar role.</li><li>Customer service attitude</li><li>Excellent communication and organizational skills</li><li>Good command of English both written and spoken.</li><li>Flexible to work on a rotational basis.</li><li>English &amp; Arabic speaker</li><li>Sales experience is a PLUS</li></ul><p>Job Types: Full-time, Contract</p><p>Contract length: 12 months</p><p>Job Type: Full-time</p><p>Pay: From ﷼2,500.00 per month</p><p>Application Question(s):</p><ul><li>Can you join immediately ?</li><li>What is your expected salary?</li></ul><p>Language:</p><ul><li>English (Required)</li><li>Arabic (Required)</li></ul><p>Location:</p><ul><li>Riyadh (Required)</li></ul>

Sales receptionist (Saudi)

<p>Job Description</p><ul><li>Manage online and phone reservations.</li><li>Inform customers about payment methods and verify their credit card data.</li><li>Register guests collecting necessary information.</li><li>Welcome guests upon their arrival.</li><li>Provide information about our Gym.</li><li>Respond to clients&rsquo; complaints in a timely and professional manner.</li><li>Maintain membership sales and retention programs to meet or exceed membership financial goals.</li><li>Perform Membership sale closing procedures including application &amp; contract.</li></ul><p>Job Requirements</p><ul><li>Work experience as a Front Desk Agent, Receptionist or sales representative or similar role.</li><li>Customer service attitude</li><li>Excellent communication and organizational skills</li><li>Good command of English both written and spoken.</li><li>Flexible to work on a rotational basis.</li><li>English &amp; Arabic speaker</li><li>Sales experience is a PLUS</li><li>Saudi citizen</li></ul><p>Job Types: Full-time, Contract</p><p>Contract length: 12 months</p><p>Job Type: Full-time</p><p>Pay: ﷼2,000.00 - ﷼2,500.00 per month</p><p>Application Question(s):</p><ul><li>What is your expected salary? (you must answer this question to consider your application)</li></ul><p>Language:</p><ul><li>Arabic (Required)</li><li>English (Required)</li></ul><p>Location:</p><ul><li>Riyadh (Required)</li></ul>

Female Sale specialist (Saudi)

DIGITAL FALCON

<p>Job description:</p><p><b>Job description</b></p><p>Job Description</p><ul><li>Manage online and phone reservations.</li><li>Inform customers about payment methods and verify their credit card data.</li><li>Register guests collecting necessary information.</li><li>Welcome guests upon their arrival.</li><li>Provide information about our Gym.</li><li>Respond to clients&rsquo; complaints in a timely and professional manner.</li><li>Maintain membership sales and retention programs to meet or exceed membership financial goals.</li><li>Perform Membership sale closing procedures including application &amp; contract.</li></ul><p>Job Requirements</p><ul><li>Work experience as a Front Desk Agent, Receptionist or sales representative or similar role.</li><li>Customer service attitude</li><li>Excellent communication and organizational skills</li><li>Good command of English both written and spoken.</li><li>Flexible to work on a rotational basis.</li><li>English &amp; Arabic speaker</li><li>Sales experience is a PLUS</li></ul><p>Job Types: Full-time, Contract</p><p>Job Type: Full-time</p><p>Application Question(s):</p><ul><li>Are you Saudi?</li><li>What is your expected salary?</li><li>Can you start immediately ?</li><li>How old are you?</li></ul><p>Language:</p><ul><li>English (Required)</li><li>Arabic (Required)</li></ul><p>Location:</p><ul><li>Riyadh (Required)</li></ul><p>Job Types: Full-time, Contract<br/>Contract length: 12 months</p><p>Pay: ﷼2,500.00 - ﷼3,000.00 per month</p><p>Application Question(s):</p><ul><li>Are you Saudi?</li><li>How old are you?</li></ul><p>Language:</p><ul><li>arabic (Required)</li><li>English (Required)</li></ul>

Female Wellness Assistant (Saudi)

<p><b>Job description</b></p><p>Job Description</p><ul><li>Manage online and phone reservations.</li><li>Inform customers about payment methods and verify their credit card data.</li><li>Register guests collecting necessary information.</li><li>Welcome guests upon their arrival.</li><li>Provide information about our Gym.</li><li>Respond to clients&rsquo; complaints in a timely and professional manner.</li><li>Maintain membership sales and retention programs to meet or exceed membership financial goals.</li><li>Perform Membership sale closing procedures including application &amp; contract.</li></ul><p>Job Requirements</p><ul><li>Work experience as a Front Desk Agent, Receptionist or sales representative or similar role.</li><li>Customer service attitude</li><li>Excellent communication and organizational skills</li><li>Good command of English both written and spoken.</li><li>Flexible to work on a rotational basis.</li><li>English &amp; Arabic speaker</li><li>Sales experience is a PLUS</li></ul><p>Job Types: Full-time, Contract</p><p>Job Type: Full-time</p><p>Pay: ﷼2,500.00 - ﷼3,000.00 per month</p><p>Application Question(s):</p><ul><li>Are you Saudi?</li><li>What is your expected salary?</li><li>Can you start immediately ?</li><li>How old are you?</li></ul><p>Language:</p><ul><li>English (Required)</li><li>Arabic  (Required)</li></ul><p>Location:</p><ul><li>Riyadh (Required)</li></ul>

Female Saudi Sales representative

SGS - Saudi Ground Services

<div>
 <p>
  <strong>
   ROLE PURPOSE:
  </strong>
 </p>
 <p>
  <strong>
  </strong>
 </p>
 <p>
  To provide all necessary help and support to passengers as required by customers which may include check in, baggage processing, boarding of flights,, greeting arriving passengers, handling of VIPs, provide special passenger assistance, handle customer complaints to achieve customers satisfaction.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   ROLES &amp; RESPONSIBILITIES:
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  1. Provide direct customer services, including check in, seat assignment, baggage checking, excess baggage collection, documentation and travel permission checks, passenger handling, re-routing and the coordination of activities in the terminal with concerned departments.
 </p>
 <p>
  2. Assist passengers as needed through arrival and check in processes including support for passengers with special requirements such as unaccompanied minors, VIP passengers and passengers needing wheelchair assistance.
 </p>
 <p>
  3. Assist colleagues in other areas of the airport to ensure that wheelchairs, strollers and gate checked bags (cleared through security) are made available for loading upon departure and delivery to passengers upon arrival.
 </p>
 <p>
  4. Always maintain the highest standards of safety and security in alignment with SGS&rsquo;s safety and health regulations.
 </p>
 <p>
  5. Knowledge of customer service including assisting customers with hotel reservations, ground transportation, catering, local attractions/activities and other functions that will be helpful to the customer.
 </p>
 <p>
  6. Issue boarding passes and reschedule passengers affected by flight interruptions or cancellations.
 </p>
 <p>
  7. Resolve customer requests, questions, and needs ensuring the best use of resources to accomplish these tasks in a high pace environment.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   JOB REQUIREMENTS:
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Advance in English language
  </li>
  <li>
   Minimum of a High School and a bachelor&rsquo;s degree is a plus
  </li>
  <li>
   0 &ndash; 2 Years of Experience
  </li>
  <li>
   Changing work shifts
  </li>
  <li>
   Have good communication skills
  </li>
 </ul>
</div>


Customer Service Agent

Explore 1355+ Customer service representative in Saudi Arabia this February. Find roles across top companies and apply now to boost your career.

1355 customer service representative jobs IN Saudi Arabia

Customer Service Representative

Customer Service Representative

Sales receptionist (Saudi)

Female Sale specialist (Saudi)

Female Wellness Assistant (Saudi)

Female Saudi Sales representative

Customer Service Agent