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customer service representative

S&S Fuels, LLC

<div>
 Job Title: Customer Service Representative
 
 
 Department: Operations
 
 
 Hiring Range: $12-$13/hr. depending on store location, merit, and employee experience
 
 
 FLSA: Non-exempt (eligible for overtime)
 
 
 DOL Status: Full-time and part-time available
 
 
 Reports to: Store Manager
 
 
 
 Position Summary
 
 
 
 The Customer Service Representative (CSR) is responsible for ensuring safety, profitability, and providing excellent customer service. This is an hourly, non-exempt position that reports to the Store Manager on the maintenance and operation of the company-owned retail facility. If you enjoy working in a fast-paced, team-oriented environment, this is the job for you!
 
 
 
 Job Requirements, Functions, And Responsibilities
 
 
 
 <ul>
 <li>
 Provide exemplary, courteous customer service and handle complaints quickly and tactfully
 </li>
 <li>
 Utilize suggestive selling techniques to drive sales while maintaining excellent customer rapport
 </li>
 <li>
 Process all sales on cash register properly and accurately, handle cash and other forms of payment; follow cash handling procedures to prevent loss and perform basic arithmetic
 </li>
 <li>
 Perform multi-function operation of POS (cash register) and other equipment and machines as outlined below
 </li>
 <li>
 Perform cleaning duties necessary to maintain site cleanliness inside and out; basic upkeep and/or cleaning of all equipment in the site
 </li>
 <li>
 Maintain proper inventory levels and shift closeouts
 </li>
 <li>
 Perform duties with minimal supervision, may be required to work irregular work hours
 </li>
 <li>
 Notify store management of any observed dishonesty by customers, vendors, or other store employees; follows vendor check-in procedures as well as company policy for confronting shoplifters
 </li>
 <li>
 Comply with all company policies and procedures, including relevant governmental regulations
 </li>
 <li>
 Complete/attend all required employee orientations, trainings, certifications, and/or meetings
 
 
 </li>
 </ul>
 
 Physical Requirements
 
 
 
 <ul>
 <li>
 Ability to stand and/or walk for an entire shift
 </li>
 <li>
 Ability to lift and/or carry up to 60 lbs. from ground to waist level as needed (to replenish fountain syrups, stock/maintain inventory, etc.)
 </li>
 <li>
 Ability to lift and/or carry up to 30 lbs. from ground to overhead up to 30 minutes of shift (with appropriate safety equipment)
 </li>
 <li>
 Ability to push and pull with arms up to a force of 20 lbs.
 </li>
 <li>
 Ability to bend at waist with some twisting up to 1 hour of shift
 </li>
 <li>
 Ability to grasp, reach and manipulate objects with hands; work requires hand-eye coordination, including climbing a ladder to retrieve materials or place signage, up to 4 hours of shift
 
 
 </li>
 </ul>
 
 Working Conditions
 
 
 
 <ul>
 <li>
 Employee performs approximately 95% of duties indoors
 </li>
 <li>
 Exposure to intermittent indoor cold temperature extremes when working in walk-in cooler or freezer
 </li>
 <li>
 Work in small spaces at times; work independently
 </li>
 <li>
 Work with minimal direction and periodic supervision
 
 
 </li>
 </ul>
 
 Equipment, Tools, And Materials
 
 
 
 <ul>
 <li>
 CSRs utilize the following electronic equipment: POS (cash register), store telephone, lottery machine, money order machine, phone card machine, EBT machine, Western Union equipment, food-preparation equipment, etc.
 </li>
 <li>
 Employee utilizes the following manual equipment: cleaning supplies (e.g. rubber gloves, mop, broom, degreaser/defoamer, etc.), flat cart, hand truck, grocery basket, etc.
 </li>
 <li>
 Employee handles liquids, cloth, plastic, glass, paper, rubber, and cleaning solvents
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 High School diploma or GED (preferred)
 </li>
 <li>
 Experience working retail sales and customer service (preferred)
 </li>
 <li>
 Ability to work with tools/equipment and perform duties as described above
 </li>
 <li>
 Ability to work as scheduled and arrive on time
 </li>
 <li>
 Ability to communicate (orally and in writing) in English and engage in conversation
 </li>
 <li>
 Ability to work both independently and part of a team as necessary
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 <ul>
 <li>
 Medical, Dental, Vision, Life Insurance, Short-term and Long-term Disability, and Teladoc (available to full-time employees)
 </li>
 <li>
 401k with up to 3% company match
 </li>
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 Paid vacation and sick time
 </li>
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 Flexible scheduling
 </li>
 <li>
 Full-time and part-time positions
 </li>
 <li>
 Career growth (opportunity to become Lead Cashier or Assistant Manager)
 
 
 </li>
 </ul>
 This job description outlines the general qualifications and responsibilities of this position and is not intended to be an all-encompassing summary of the role. This position is subject to change according to developments in technology or processes, workload and staffing limitations, or other circumstances related to the needs of the business.
 
 
 K&amp;G Petroleum/S&amp;S Fuels is an equal opportunity employer. The company complies with all employment laws, including the Americans with Disabilities Act (ADA). If you require assistance with any part of the application process, please inform the Human Resources department.
 
 
 K&amp;G Petroleum/S&amp;S Fuels utilizes E-Verify to confirm eligibility for employment in the United States.
</div>

Customer Service Representative

Almarai - المراعي

<div>
 
 Customer Care Representative I, Head Office, Riyadh, Saudi Arabia
 
 
 
 
 
 
 The Company:
 
 
 
 Almarai is the world&rsquo;s largest vertically integrated dairy and the region&rsquo;s largest food and beverage manufacturing and distribution company. Headquartered in the Kingdom of Saudi Arabia, Almarai Company is ranked as the #1 FMCG Brand in the MENA region and is a market leader in all its categories across the GCC. &ldquo;Almarai currently employs over 46,000 employees servicing some 110,000 retail outlets and has reported net income of SAR 2.31 billion on sales of SAR 20.97 Billion in 2024.&rdquo;
 
 
 
 
 
 An aggressive expansion program together with acquisitions in new vertical markets have created an exciting opportunity to join a dynamic multinational team dedicated to furthering growth plans for the group.
 
 
 
 
 
 
 About the Role:
 
 
 
 To promote professional responsible for communicating the how and why regarding service expectations within our company. These professionals perform several duties, including answering phones, replying by emails, responding to customer questions, and assisting with customer issues.
 
 
 
 
 
 
 Requirements
 
 :
 
 
 Potential candidates must meet the requirements mentioned below:
 
 
 
 
 <ul>
 <li>
 Diploma or preferably in relevant stream (English, Marketing)
 </li>
 <li>
 Experience of office administration and working with the general public.
 </li>
 <li>
 Fluent in English.
 </li>
 <li>
 Minimum 2 years of Experience in the Tele sales field.
 </li>
 <li>
 Hands on knowledge and experience in SAP or similar package.
 </li>
 <li>
 Should be a good team player.
 </li>
 </ul>
 
 
 
 
 Almarai offers a competitive package, generous leave, medical coverage, discretionary bonus, training, and development etc.
 
 
 
 
 
 This is a great opportunity to join a successful and expanding global business, offering an excellent remuneration and benefits package.
 
 
 
 
</div>

Global Exchange Group

<div>
 
 Global Exchange Group - is a Spanish multinational company, founded in 1996, specialized in foreign currency exchange services at international airports and other areas of great tourist influx. Global Exchange is one of the world leaders in the sector. With a network of over 375 branches at 66 international airports in 29 countries in 5 continents, our staff of over 2,400 offers our services to 12 million Customers every year. Through solid principles based on legality and transparency, technological innovation, excellence in customer service and the care of its human capital, Global Exchange Group aims to create value for all its stakeholders, among which are their customers, employees or the different partners. Its mission is to offer quality currency exchange services to all travellers worldwide based on two clear lines of business: Currency exchange services at international airports and hotel resorts and, online and telephone currency exchange services, offered to both private individuals and companies, especially travel agencies and banks.
 
 
 
 
 
 Global Exchange Group headquarters are located in Salamanca and Madrid. Global Exchange Group is considered a Fintech company with innovative top technology systems developed internally, for the management and control of its own business and the service of its customers. Visit our website to learn more about us:
 
 http://www.global-exchange.com/en/
 
 
 
 
 
 
 We are a dynamic and forward-thinking organization dedicated to fostering growth, innovation, and excellence in our people management strategies. As part of our expansion in The Kingdom of Saudi Arabia, we are looking for an experienced Customer Service Representative.
 
 
 
 
 
 
 
 
 
 Position Overview:
 
 
 
 
 
 
 The overall goal of the position is to provide excellent service to all our customers, and sell our top-market products, respecting our internal procedures and the legal regulations.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
 
 <ul>
 <li>
 Providing exchange services in line with procedures of the company and legal authorities, centring excellence in customer service.
 </li>
 <li>
 Identify the customer's needs and properly represent the company during the exchange operation, offering the advantages of the process and facilitating the cross-selling transactions.
 </li>
 <li>
 Carry out exchange transactions following the settled procedures, obeying the legal procedures, and attaining excellence in customer care.
 </li>
 <li>
 Be the people responsible for the direct contact with customers and be willing to offer customers the highest level of care.
 </li>
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 Document transactions according to the legal criteria.
 </li>
 <li>
 Clarify doubts or attend customer suggestions and clear and complete arguments against a complaint during the exchange process.
 </li>
 <li>
 Inform the supervisor of any problem or eventuality that might have occurred during the exchange operation.
 </li>
 <li>
 Positively valuable IT experience in order to efficiently resolving any technical problems and give support remotely to the IT department.
 </li>
 <li>
 Positively valuable availability to travel nationally.
 </li>
 </ul>
 
 
 
 
 
 Qualifications:
 
 
 
 
 <ul>
 <li>
 High school education is the minimum required with 1-2 years of experience in a similar role.
 </li>
 <li>
 University fresh graduates are welcomed.
 </li>
 <li>
 Native Arabic and a good command of verbal and written in English is a must.
 </li>
 <li>
 Additional languages are a plus.
 </li>
 <li>
 Having interest in sales and/or customer services positions or having previous experience in sales and/or customer services positions in retail, fmcg, f&amp;b, tourism sectors is a plus.
 </li>
 <li>
 Strong communication, negotiation, and problem-solving skills
 </li>
 <li>
 Having the ability to understand and identify customer expectations and needs
 </li>
 <li>
 Willingness to make direct contact with customers, to take responsibility, and to provide the best service
 </li>
 <li>
 Willingness to work in different shifts
 </li>
 <li>
 Positively valuable studies in IT or experience background as field services.
 </li>
 </ul>
</div>

Al-Hassan Ghazi Ibrahim Shaker Company

<div>
 
 
 Company Overview:
 
 
 
 Founded in 1950, Shaker Group is a leading provider of HVAC and home appliance solutions in Saudi Arabia. We serve over 600,000 customers annually with a strong focus on innovation, sustainability, and customer satisfaction.
 
 
 
 
 
 
 Purpose:
 
 
 
 Customer Service Representatives serve as the primary interface between customers and the company, providing assistance, resolving inquiries, and ensuring positive interaction experiences. Responsible for delivering exceptional customer service across various communication channels such as phone calls, inbound and outbound calls, email, and social media.
 
 
 
 
 
 
 Responsibilities:
 
 
 <ul>
 <li>
 Efficiently handle high volumes of incoming and outgoing calls promptly.
 </li>
 <li>
 Provide product or service details, troubleshooting support, and solutions to address customer requirements.
 </li>
 <li>
 Address and resolve customer issues, complaints, and requests promptly and effectively.
 </li>
 <li>
 Develop a comprehensive understanding of the company's products or services, including features, benefits, and usage guidelines.
 </li>
 <li>
 Identify customer needs, clarify information, research each issue, and provide solutions or alternatives.
 </li>
 <li>
 Communicate effectively and professionally with customers to build rapport and trust.
 </li>
 <li>
 Practice active listening to understand customer needs and concerns, responding with empathy and understanding.
 </li>
 <li>
 Exhibit clear verbal and written communication skills when interacting with customers and colleagues.
 </li>
 <li>
 Aim to surpass customer expectations and ensure a positive experience at every interaction.
 </li>
 <li>
 Develop and nurture enduring relationships with customers through personalized support and a dedicated commitment to their success.
 </li>
 <li>
 Follow communication &ldquo;scripts&rdquo; when handling different topics.
 </li>
 <li>
 Achieve personal and team goals, both qualitative and quantitative.
 </li>
 <li>
 Validating and resolving customer complaints, ensuring closure both with customers and in our systems.
 </li>
 <li>
 Ensure alignment with Shaker Group's vision, mission, values, and strategic priorities, and compliance with its guidelines.
 </li>
 </ul>
 
 
 
 
 
 Requirements
 
 :
 
 <ul>
 <li>
 High school diploma or equivalent.
 </li>
 <li>
 Excellent verbal and written communication skills.
 </li>
 <li>
 Effective problem-solving and negotiation abilities.
 </li>
 <li>
 Excellent organizational and time management skills.
 </li>
 <li>
 Empathy towards customers' emotions and perspectives.
 </li>
 <li>
 Basic computer proficiency with word processing, email, and social media.
 </li>
 <li>
 Ability to work well under pressure and manage multiple priorities efficiently.
 </li>
 <li>
 Adhering to schedules and deadlines.
 </li>
 </ul>
 
 
</div>

NICE ONE

<div>Are you looking for an exciting career development opportunity in sales? Niceone &ndash; a dynamic and rapidly expanding digital home retail platform &ndash; is searching for a motivated, results-driven Salesperson to join our growing team in Dammam. At Niceone, we are committed to nurturing an innovative, inclusive, and collaborative workplace, welcoming every background and fostering professional growth. Your ambition, commitment, and communication skills will help us deliver exceptional customer service and drive great business results.<h2 class="jobSectionHeader">
Key Responsibilities &ndash; Sales Representative Role in Dammam</h2><ul>
<li>Actively engage with customers, identify their needs, and recommend suitable Niceone products and solutions.</li>
<li>Build and maintain strong customer relationships to ensure high satisfaction and retention.</li>
<li>Consistently achieve or exceed individual and team sales targets and performance metrics.</li>
<li>Convey comprehensive and up-to-date product knowledge to customers, both in-person and through digital channels.</li>
<li>Participate in promotional campaigns, store activities, and product launches to maximize sales impact.</li>
<li>Collect customer feedback and market insights, sharing valuable information with the sales and marketing teams for continuous improvement.</li>
<li>Maintain accurate records of sales interactions and transactions using our internal systems or CRM tools.</li>
<li>Uphold Niceone&rsquo;s values, demonstrating professionalism and respect in all customer and team interactions.</li>
</ul><h3 class="jobSectionHeader">Skills and Requirements &ndash; Salesperson Job Opportunity in Dammam</h3><ul>
<li>Diploma or Bachelor&rsquo;s degree in Business Administration, Marketing, or a related field (preferred, not required).</li>
<li>Experience in retail sales, customer service, or any sales-oriented environment is a strong advantage.</li>
<li>Excellent verbal and written communication skills in Arabic, with English proficiency considered a plus.</li>
<li>Self-motivated with the ability to set priorities, meet deadlines, and manage time effectively in a fast-paced environment.</li>
<li>Comfortable with technology &ndash; able to use sales applications, POS systems, and mobile tools for customer engagement and reporting.</li>
<li>Strong interpersonal skills, with a passion for helping customers and working as part of a supportive team.</li>
<li>Analytical thinking and basic problem-solving abilities.</li>
<li>Open to feedback, eager to learn, and enthusiastic about professional growth within the company.</li>
</ul><h4 class="jobSectionHeader">Personal Attributes &ndash; What Makes a Great Sales Team Member?</h4><ul>
<li>Positive, proactive attitude with a passion for sales and customer experience excellence.</li>
<li>Reliability and high sense of responsibility in all tasks and customer commitments.</li>
<li>Strong teamwork skills and willingness to support team objectives.</li>
<li>Adaptable and flexible; able to thrive in changing priorities and situations.</li>
<li>Respectful and inclusive interpersonal behavior, representing Niceone&rsquo;s values in every interaction.</li>
</ul><h5 class="jobSectionHeader">Work Benefits &ndash; Join Niceone and Build Your Sales Career</h5><ul>
<li>Competitive salary with performance-based bonuses and incentive programs.</li>
<li>Flexible scheduling options to accommodate work-life balance where possible.</li>
<li>Comprehensive training on sales techniques, products, and digital tools.</li>
<li>Clear opportunities for advancement, internal mobility, and professional skill development.</li>
<li>Diverse, supportive, and equal-opportunity workplace culture.</li>
<li>Eligibility for employee discounts and participation in company-wide initiatives and activities.</li>
</ul><h6 class="jobSectionHeader">How to Apply &ndash; Start Your Sales Journey with Us in Dammam</h6>
If you are driven to succeed, love working with people, and want to grow with an innovative leader in digital retail, we want to hear from you! Submit your updated resume via our online application portal and specify &quot;Salesperson &ndash; Dammam&quot; in your application. We welcome applications from candidates of all gender identities and backgrounds. Be part of the future of Niceone and make your mark in sales!</div>

ممثلة مبيعات -الدمام I Salesperson - Dammam

Sihamco

<div><h3 class="jobSectionHeader">Job Summary</h3>
We are seeking a professional and customer-focused Call Center Representative to join our team. The ideal candidate will be the first point of contact for customers, handling inbound calls, addressing inquiries, resolving concerns, and providing accurate information about The Groves&rsquo; services and offerings.
The Groves is a premier destination in Riyadh, specializing in food &amp;amp; beverage, hospitality, and entertainment. We take pride in providing unforgettable experiences to our guests through exceptional service and a welcoming atmosphere.<ul>
<li>Answer incoming calls promptly and professionally.</li>
<li>Address customer inquiries, concerns, and complaints with patience and efficiency.</li>
<li>Provide accurate information regarding The Groves&rsquo; services, events, reservations, and promotions.</li>
<li>Record and update customer information in the system.</li>
<li>Escalate unresolved issues to the appropriate department or supervisor.</li>
<li>Ensure a high level of customer satisfaction and maintain company standards in all interactions.</li>
</ul>Requirements<ul>
<li>Saudi National &ndash; preference will be given to Saudi applicants.</li>
<li>Proficiency in both Arabic and English (spoken and written).</li>
<li>Strong communication and interpersonal skills.</li>
<li>Ability to remain calm and professional under pressure.</li>
<li>Prior experience in a call center, hospitality, or customer service role is preferred.</li>
<li>Familiarity with F&amp;B, hospitality, or entertainment industries is an advantage.</li>
</ul>About The Group:
SIHAMCO is a strategic partner operating proudly under the General Entertainment Authority (GEA), National Events Center (NEC), Riyadh Season and Jeddah Season since 2019.
At SIHAMCO, we don&rsquo;t just lead Saudi Arabia&rsquo;s hospitality and entertainment evolution&mdash;we create it from the ground up. Since 2008, we&rsquo;ve been designing, constructing, and operating exceptional experiences that blend local authenticity with global standards. Every destination and concept we launch reflects our commitment to cultural storytelling, creative excellence, and operational precision.
Crafting a Homegrown Legacy
All brands under SIHAMCO are homegrown Saudi concepts, fully developed in-house &mdash; from initial vision and brand identity to concept creation, design, execution and operation. We don&rsquo;t import ideas; we build them &mdash; crafting unforgettable experiences from scratch that resonate deeply with both local and international audiences.
Our Signature Brands
Every brand under our umbrella is proudly reflecting the heart and soul of Saudi culture, while achieving international acclaim. With over 25 original homegrown brands, SIHAMCO not only sets &mdash; but consistently surpasses &mdash; global standards in Entertainment, Hospitality, F&amp;B, Lifestyle, Wellness, Family &amp; Pet Entertainment Experience. Our signature ventures: The Groves, ZodiaC Cuisine, Little Krazy, LucaLand, LucaPark, The Polar Ice Bar, Milk &amp; Butter Nail Spa, Kooz Karak, Birds of Eden, El Lechazo, Khawaja Yanni, Zama Zulu, Hawanim Groves City, Vida Vera, The Groves Pizzeria and Gem-In-I showcase what it means to innovate locally and shine globally.
Our brands are also registered across the GCC and internationally such as the United Kingdom, Egypt, Morocco etc ensuring full legal protection and readiness for global expansion.
We Are Only Getting Started!
Several exciting new concepts and brands are currently under development, with launches planned in the coming months. From bold new ideas to thoughtfully crafted experiences, SIHAMCO continues to grow its portfolio with originality, creativity and cultural pride.
People First
Our team is our greatest asset&mdash;a dynamic mix of local talent and international expertise, all united by a passion for excellence. We nurture careers, encourage creativity, and build leaders.
Benefits
At SIHAMCO, we believe in rewarding our team with more than just a job &mdash; we offer an inspiring work environment and real opportunities for growth. Our benefits include:<ul>
<li>Competitive salary packages &ndash; aligned with market standards and experience</li>
<li>Visa (1 year temp) &amp; Flights into the country for non-citizens</li>
<li>Accommodation</li>
<li>Transportation Allowance</li>
<li>Career development &amp; Internal promotions &ndash; grow with us across departments and seasons</li>
<li>Creative &amp; collaborative work culture &ndash; built on passion, innovation, and attention to detail</li>
<li>Exposure to high-end hospitality &amp; entertainment concepts &ndash; gain experience in premium F&amp;B and entertainment</li>
<li>Experience working on premium events within The Groves, Riyadh Season</li>
<li>Cultural diversity &ndash; join a team of passionate professionals from around the world</li>
</ul>Join us and be part of a company that&rsquo;s redefining hospitality in Saudi Arabia and beyond.</div>

Call Centre Representative

Explore 1966+ Customer service representative in Saudi Arabia this October. Find roles across top companies and apply now to boost your career.

1966 customer service representative jobs IN Saudi Arabia

Customer Service Representative

Customer Service Representative

Customer Service Representative

Customer Service Representative

Customer Service Representative

ممثلة مبيعات -الدمام I Salesperson - Dammam

Call Centre Representative