sales associate

customer success manager Jobs in Saudi Arabia

customer success manager

inside sales representative Jobs in Saudi Arabia

inside sales representative

sales representative Jobs in Saudi Arabia

sales representative

call center agent

customer service representative

Giant of Nature Organic & Natural Products Ltd.

Job SummaryGiant of Nature Wellness Ltd. is seeking a friendly and customer-focused Customer Service Representative to join our team in Riyadh. The successful candidate will be responsible for handling customer inquiries, providing product information, and ensuring a high level of customer satisfaction. This role is ideal for individuals who enjoy helping customers and working in a fast-paced retail or wellness environment.Responsibilities<ul><li>Respond to customer inquiries via phone, email, and in-person interactions</li><li>Provide accurate information about products and services</li><li>Resolve customer complaints and issues in a timely and professional manner</li><li>Maintain records of customer interactions and transactions</li><li>Assist customers with orders, returns, and product inquiries</li><li>Coordinate with internal teams to ensure customer needs are met</li><li>Follow up with customers to ensure satisfaction</li></ul>Requirements / Qualifications<ul><li>Previous experience in customer service or a related role preferred</li><li>Strong communication and interpersonal skills</li><li>Problem-solving abilities and a customer-first mindset</li><li>Ability to multitask and work in a fast-paced environment</li><li>Basic computer skills and familiarity with Microsoft Office</li><li>Fluency in English (Arabic is preferred)</li><li>Must be based in Saudi Arabia or willing to relocate</li></ul>Compensation and BenefitsSalary: SAR 3,500 &ndash; SAR 5,500 per month (depending on experience)Benefits:<ul><li>Paid annual leave</li><li>End-of-service benefits as per Saudi Labor Law</li><li>Training and development opportunities</li><li>Supportive and collaborative work environment</li><li>Career growth opportunities</li></ul>Application ProcessInterested candidates are invited to submit their updated CV along with a brief cover letter outlining their customer service experience and interest in the role.Only shortlisted candidates will be contacted.Job Type: Full-timePay: ﷼3,500.00 - ﷼5,000.00 per monthWork Location: In person

Customer Service Representative

MMYUME Shop

Looking for a stable job with growth potential in eCommerce and retail? Join MMYUME Shop as a Customer Service Representative and be part of a fast-growing team where your communication skills truly make an impact.Competitive salaryFriendly and supportive work environmentOpportunities to grow in eCommerceStable, full-time scheduleSalary &amp; BenefitsSAR 4,000 &ndash; 6,000 per month (based on experience)Paid training providedPotential performance bonusesCareer growth opportunitiesSupportive team cultureWork ScheduleFull-time position8-hour shiftsRotational or fixed schedule (depending on operations)Key ResponsibilitiesRespond to customer inquiries via chat, email, or phoneAssist customers with orders, returns, and product questionsResolve complaints professionally and efficientlyProcess orders, refunds, and exchangesMaintain accurate customer recordsCoordinate with warehouse and operations teamMost In-Demand Skills (Highly Searched)Strong communication skills (English required)Customer handling &amp; problem-solvingBasic computer and typing skillsFamiliarity with eCommerce platforms (Shopee, Lazada, Shopify is a plus)Multitasking and time managementPositive attitude and patienceWhat We&rsquo;re Looking ForPrevious CSR or retail experience is an advantageFresh graduates are welcome to applyWilling to learn and adapt in a fast-paced environmentTeam player with a customer-first mindsetAbout the CompanyMMYUME Shop is a growing retail and eCommerce business based in Dammam, focused on delivering quality products and excellent customer experiences. The company is expanding and looking for motivated individuals to grow with the team.Why Work With UsBe part of a growing eCommerce brandGain valuable experience in online retailWork in a supportive and collaborative environmentOpportunities for promotion and skill developmentنوع الوظيفة: دوام كامل, دائمالراتب المدفوع: ﷼٢٠٫٠٠&nbsp;لكل ساعةعدد الساعات المتوقع: 20 في الأسبوعموقع العمل: بشكل شخصي

NICE ONE

<div>Join Nice One as a Customer Service Representative to deliver outstanding support to our customers, handle inquiries across channels, and help maintain a positive brand experience. This role is open to all candidates and supports diversity and inclusion. The ideal candidate is patient, communicative, and customer-focused with the ability to resolve issues efficiently while representing Nice One professionally.
<h2 class="jobSectionHeader">
Primary Responsibilities &ndash; Provide timely, accurate, and friendly customer support</h2>
<ul>
<li>Respond to customer inquiries via phone, email, chat, and social media in a professional and courteous manner, following company guidelines and tone.</li>
<li>Resolve customer issues and complaints by identifying root causes, proposing solutions, and escalating to appropriate teams when necessary to ensure timely resolution.</li>
<li>Process orders, returns, exchanges, and refunds accurately in the company systems while ensuring adherence to policies and quality standards.</li>
<li>Document customer interactions and maintain detailed, accurate records in the CRM to support follow-up and continuous improvement.</li>
<li>Collaborate with operations, logistics, and store teams to track order status, inventory availability, and delivery exceptions that affect customers.</li>
<li>Provide clear product and service information, including troubleshooting steps, warranty guidance, and service timelines to set accurate customer expectations.</li>
<li>Contribute to knowledge base updates and suggest process improvements based on recurring customer feedback and trends.</li>
<li>Meet individual and team KPIs for response time, resolution rate, customer satisfaction (CSAT), and quality assurance metrics.</li>
<li>Promote a respectful, inclusive customer experience and follow all company policies and local regulations related to customer service.</li>
</ul>
<h3 class="jobSectionHeader">Qualifications and Skills &ndash; Customer-focused with strong communication ability</h3>
<ul>
<li>High school diploma or equivalent; additional training in customer service, communication, or related fields is a plus.</li>
<li>Previous experience in customer service, call center, retail support, or a related role is preferred.</li>
<li>Excellent verbal and written communication skills in Arabic; English proficiency is an advantage for cross-team collaboration and reporting.</li>
<li>Comfortable using CRM systems, ticketing tools, and basic office software (Google Workspace or equivalents).</li>
<li>Strong problem-solving skills, attention to detail, and the ability to manage multiple tasks in a fast-paced environment.</li>
<li>Empathetic, patient, and able to de-escalate tense situations while maintaining professionalism.</li>
<li>Flexible availability to work shifts including weekends and occasional evenings as required by business needs.</li>
</ul>
<h4 class="jobSectionHeader">Personal Attributes &ndash; Service-oriented, reliable, and collaborative</h4>
<ul>
<li>Customer-first mindset with a friendly, approachable demeanor.</li>
<li>Dependable and punctual, demonstrating integrity and accountability in daily responsibilities.</li>
<li>Team player who supports colleagues and contributes to a positive, inclusive workplace culture.</li>
<li>Adaptable and open to feedback, continuously seeking ways to improve personal and team performance.</li>
<li>Calm under pressure and able to prioritize tasks to meet service-level expectations.</li>
</ul>
<h5 class="jobSectionHeader">Benefits and Work Conditions &ndash; Competitive package and learning opportunities</h5>
<ul>
<li>Competitive salary with performance-based incentives and recognition programs.</li>
<li>Local role with opportunities for career growth within Nice One and training in customer service best practices and systems.</li>
<li>On-the-job training at no cost to employees and ongoing coaching to develop customer care skills.</li>
<li>Employee benefits consistent with company policy and local labor regulations.</li>
<li>An inclusive workplace that values diversity and equal opportunity for all applicants.</li>
</ul>
<h6 class="jobSectionHeader">How to Apply &ndash; Join Nice One&rsquo;s customer support team</h6>

If you are a dedicated customer service professional or motivated candidate ready to support customers and contribute to an exceptional brand experience, submit your CV through our online recruitment portal. Please include your city of residence, relevant customer service experience, and availability. We welcome applicants from all backgrounds and look forward to reviewing your application.</div>

Tabby | تابي

<div>
 
 Department:
 
 Customer Support Ops
 
 
 
 Employment Type:
 
 Full Time
 
 
 
 Location:
 
 KSA
 
 
 
 Compensation:
 
 ر.س6,000 - ر.س7,500 / month
 
 
 
 Description
 
 
 
 Join us in redefining customer experience at Tabby!
 
 
 As a Customer Experience Representative, you&rsquo;ll be at the forefront of delivering seamless, engaging, and solution-driven interactions. This is more than just a support role&mdash;it&rsquo;s an opportunity to shape customer satisfaction, test cutting-edge AI tools, and contribute to the future of fintech services.
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Engage with customers via chat and phone, providing prompt and effective solutions.
 </li>
 <li>
 Leverage and test AI-driven digital tools, offering valuable feedback to enhance automation and efficiency.
 </li>
 <li>
 Champion customer service excellence, ensuring policies and procedures align with company objectives.
 </li>
 <li>
 Analyze customer queries, identifying patterns and opportunities for service optimization.
 </li>
 <li>
 Collaborate cross-functionally, working with different teams to uphold top-tier customer satisfaction and drive global CSAT leadership.
 
 
 
 </li>
 </ul>
 
 Skills, Qualifications &amp; Requirements
 
 
 
 <ul>
 <li>
 Bilingual fluency in English (B2 level) and Arabic (C1 level) (spoken and written).
 </li>
 <li>
 Postgraduate degree in math, business, marketing, or finance (preferred).
 </li>
 <li>
 Strong analytical and problem-solving skills, with the ability to think critically.
 </li>
 <li>
 Exceptional communication and interpersonal skills, with a high level of self-awareness.
 </li>
 <li>
 Ability to multitask and thrive in fast-paced environments, meeting deadlines efficiently.
 </li>
 <li>
 Team player mindset, with the ability to build and maintain strong relationships across teams.
 </li>
 <li>
 Resilience under pressure, with a proactive approach to challenges.
 
 
 
 </li>
 </ul>
 Why Join Tabby?
 
 
 <ul>
 <li>
 Be part of an industry-leading fintech company redefining customer experience.
 </li>
 <li>
 Work with AI-powered tools and cutting-edge technologies, helping shape the future of customer support.
 </li>
 <li>
 Grow your career in a dynamic, fast-paced environment, where innovation is at the core of everything we do.
 </li>
 <li>
 Make an impact by ensuring every customer interaction is memorable, efficient, and solution-focused.
 
 
 
 </li>
 </ul>
 
 If you're ready to set new benchmarks in customer experience, we want you on our team!
 
</div>

Customer Service Representative - Saudi National

Haji Husein Alireza & Co. Ltd.

<div>
 
 
 Job Purpose
 
 
 
 Provide customer-facing product support and parts advisory to external parts customers and independent workshops, handling standard parts application inquiries and promoting MAN genuine parts to support parts sales growth and customer retention.
 
 
 
 
 
 
 Accountabilities
 
 
 <ul>
 <li>
 Handle incoming parts application inquiries from external customers, independent workshops, and fleet operators via phone, email, and in-person visits, providing accurate MAN genuine parts recommendations and application guidance.
 </li>
 <li>
 Conduct scheduled customer visits within the assigned territory to promote MAN genuine parts, deliver product information materials, and identify parts sales opportunities for the Area Parts Manager.
 </li>
 <li>
 Process standard customer parts complaints and fitment issues, gathering required documentation and coordinating initial investigation with the product support team before escalating complex cases to the Senior Representative.
 </li>
 <li>
 Maintain customer visit logs, inquiry records, and complaint tracking in the CRM system, providing regular activity reports to the Product Support Supervisor.
 </li>
 <li>
 Participate in parts promotional events, trade shows, and customer training sessions as directed by the Product Support Supervisor to build brand awareness and customer engagement.
 </li>
 </ul>
 
 
 
 
 
 Experience
 
 
 
 Minimum 2&ndash;4 years of experience in automotive parts sales support, customer service, or product representation. Prior experience with commercial vehicle parts and customer-facing field roles is preferred.
 
 
 
 
 
 
 Education
 
 
 
 Diploma or Bachelor's degree in Business Administration, Automotive Technology, Marketing, or a related field (mandatory). Certifications in MAN product systems, customer service, or automotive parts are a plus.
 
</div>

Product Support Representative

DIGITAL FALCON

Job description:Job descriptionJob Description<ul><li>Manage online and phone reservations.</li><li>Inform customers about payment methods and verify their credit card data.</li><li>Register guests collecting necessary information.</li><li>Welcome guests upon their arrival.</li><li>Provide information about our Gym.</li><li>Respond to clients&rsquo; complaints in a timely and professional manner.</li><li>Maintain membership sales and retention programs to meet or exceed membership financial goals.</li><li>Perform Membership sale closing procedures including application &amp; contract.</li></ul>Job Requirements<ul><li>Work experience as a Front Desk Agent, Receptionist or sales representative or similar role.</li><li>Customer service attitude</li><li>Excellent communication and organizational skills</li><li>Good command of English both written and spoken.</li><li>Flexible to work on a rotational basis.</li><li>English &amp; Arabic speaker</li><li>Sales experience is a PLUS</li></ul>Job Types: Full-time, ContractJob Type: Full-timeApplication Question(s):<ul><li>Are you Saudi?</li><li>What is your expected salary?</li><li>Can you start immediately ?</li><li>How old are you?</li></ul>Language:<ul><li>English (Required)</li><li>Arabic (Required)</li></ul>Location:<ul><li>Riyadh (Required)</li></ul>Job Types: Full-time, Contract Contract length: 12 monthsPay: ﷼2,500.00 - ﷼3,000.00 per monthApplication Question(s):<ul><li>Are you Saudi?</li><li>How old are you?</li></ul>Language:<ul><li>arabic (Required)</li><li>English (Required)</li></ul>Work Location: In person

Female Wellness Assistant (Saudi)

Nexfit

Job descriptionJob Description<ul><li>Manage online and phone reservations.</li><li>Inform customers about payment methods and verify their credit card data.</li><li>Register guests collecting necessary information.</li><li>Welcome guests upon their arrival.</li><li>Provide information about our Gym.</li><li>Respond to clients&rsquo; complaints in a timely and professional manner.</li><li>Maintain membership sales and retention programs to meet or exceed membership financial goals.</li><li>Perform Membership sale closing procedures including application &amp; contract.</li></ul>Job Requirements<ul><li>Work experience as a Front Desk Agent, Receptionist or sales representative or similar role.</li><li>Customer service attitude</li><li>Excellent communication and organizational skills</li><li>Good command of English both written and spoken.</li><li>Flexible to work on a rotational basis.</li><li>English &amp; Arabic speaker</li><li>Sales experience is a PLUS</li></ul>Job Types: Full-time, ContractJob Type: Full-timePay: ﷼2,500.00 - ﷼3,000.00 per monthApplication Question(s):<ul><li>Can you start immediately ?</li><li>What is your expected salary?</li></ul>Language:<ul><li>English (Required)</li><li>Arabic (Required)</li></ul>Location:<ul><li>Riyadh (Required)</li></ul>Work Location: In person

Female sales representative (Saudi)

Explore 1609+ Customer service representative in Saudi Arabia this April. Find roles across top companies and apply now to boost your career.

1609 customer service representative jobs In Saudi Arabia

Customer Service Representative

Customer Service Representative

Customer Service Representative

Customer Service Representative - Saudi National

Product Support Representative

Female Wellness Assistant (Saudi)

Female sales representative (Saudi)