customer support representative Jobs in Lahore

customer support representative

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call center representative

customer sales representative Jobs in Lahore

customer sales representative

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customer care representative

Gomila intersole

[HIRING] - Customer Care Representative / Online Sales SupportCompany Overview:We are a growing footwear retail and ecommerce business in Pakistan, focused on men&rsquo;s, women&rsquo;s, and kids&rsquo; shoes. Our online sales are growing quickly through Meta ads, WhatsApp, and social media, and we are looking for energetic customer care representatives who can convert leads into confirmed orders while providing excellent customer support.Job Description &amp; Responsibilities:We are hiring Customer Care Representatives to handle incoming leads, customer chats, and online order support.Key responsibilities include:- Responding to customer inquiries on WhatsApp, Instagram, Facebook, and other chat platforms- Converting incoming leads into confirmed orders- Guiding customers about product availability, sizes, prices, delivery, and exchange policy- Following up with interested customers who have not placed an order yet- Confirming customer details, order information, and payment/payment method- Coordinating with the ecommerce/order dispatch team- Handling customer complaints, order status questions, and basic after-sales support- Maintaining a professional, polite, and fast response style- Updating lead/order sheets or CRM records accuratelyQualifications/Experience Required:- Prior experience in customer care, online sales, telesales, ecommerce support, or chat support preferred- Strong written communication skills in English and Urdu/Roman Urdu- Ability to convince customers and close sales without being pushy- Comfortable using WhatsApp Business, Facebook/Instagram inbox, Google Sheets, and basic order systems- Good typing speed and quick response time- Must be polite, patient, and customer-focused- Experience in fashion, footwear, retail, or ecommerce will be a plus- Fresh candidates with strong communication and sales skills may also applyLocation:On-site - Sundar Industrial Estate, Raiwind Road, LahoreSalary Range:PKR 50,000 basic salary per month + sales commissionStrong performers can earn an additional PKR 40,000 - 70,000 per month in commission, based on confirmed sales and target achievement.Benefits:- Sales performance commission- Growth opportunity in ecommerce and online sales- Training on products, sales scripts, and customer handling- Supportive team environment- Paid time off as per company policyHow to Apply:Please send your CV and a short introduction with the subject line:Customer Care Representative ApplicationAlso mention:- Your city/area- Previous customer support or sales experience- Expected salary- Availability/joining dateJob Type: Full-timePay: From Rs50,000.00 per monthWork Location: In person

Customer Care Representative / Online Sales Support

Book Me Tickets(SMC-Pvt) Ltd.

Job Summary: We are seeking a dedicated and enthusiastic Customer Service Representative to join our team. The CSR will be responsible for handling customer inquiries, resolving issues, and delivering exceptional service to ensure a positive customer experience.Key Working Requirement (Important): This role operates on a rotational shift basis. Candidates must be comfortable working evening and night shifts, as morning shift availability may be limited depending on operational requirements.Responsibilities:<ul><li>Handle inbound customer inquiries via phone, email, and chat in a timely and professional manner.</li><li>Provide accurate information about products/services, pricing, and promotions.</li><li>Assist customers with order placement, tracking, and returns.</li><li>Resolve customer complaints and issues promptly, aiming for first-contact resolution.</li><li>Maintain accurate records of customer interactions and transactions.</li><li>Identify opportunities to upsell or cross-sell products/services.</li></ul>Requirements:<ul><li>Prior experience in customer service or a related field is preferred; however, fresh graduates / freshers are encouraged to apply.</li><li>Excellent verbal and written communication skills.</li><li>Strong problem-solving and decision-making abilities.</li></ul>Location: NASTP Institute cantt abid majeed road, LahoreWork Location: In person

Customer Care Representative - Urgent Hiring (Entry Level)

Toyzone.PK

Toyzone. pk, Pakistan&rsquo;s leading online toy store, is seeking a motivated and customer-oriented Male Customer Service Representative to join our team. If you have a knack for customer care, are skilled in upselling, and have experience working with tools like Excel and Google Sheets, we&rsquo;d love to hear from you!Key Responsibilities:<ul><li>Order Confirmation: Confirm customer orders over the phone in a friendly and professional manner.</li><li>Upselling: Introduce and recommend additional toys or related products to customers to enhance their shopping experience.</li><li>Customer Interaction: Respond to customer queries and ensure customer satisfaction.</li><li>Data Management: Use Microsoft Excel and Google Sheets for maintaining records and generating reports.</li><li>Coordination: Collaborate with internal teams to ensure smooth order processing and delivery.</li></ul>Requirements:<ul><li>Experience: Minimum 1 year of customer care or related experience.</li><li>Skills:</li><li>o Strong communication and persuasion skills.</li><li>o Ability to upsell products effectively.</li><li>o Proficiency in Microsoft Excel and Google Sheets.</li><li>Gender: Male candidates only.</li></ul>Why Join Toyzone. pk?<ul><li>Competitive salary package</li><li>Opportunity to work in a dynamic and rapidly growing e-commerce environment.</li><li>Supportive and team-focused work culture.</li></ul>How to Apply: If you meet the criteria, send your CV to barkatullah192@gmail.com with the subject line &quot;Application for CSR Position &ndash; Toyzone. pk&quot;.Job Type: Full-timePay: Rs25,000.00 - Rs35,000.00 per monthWork Location: In person

Hiring Experienced CSR Agents

The Garden of Eve

WE ARE HIRING!Customer Service RepresentativeWe are looking for a professional and customer-focused Customer Service Representative (#CSR) to join our International Campaign (USA Market).The ideal candidate will be responsible for delivering exceptional customer service to U.S.-based customers while adhering to international quality, compliance, and performance standards.Location: DHA PHASE 8,Lahore (On-site)Timings: 5:30 PM &ndash; 2:30 AM (PKT) | U.S. Night ShiftKey Responsibilities-Handle inbound and outbound customer interactions via phone, email, and live chat-Provide accurate and timely information regarding products and services-Address customer inquiries, concerns, and complaints professionally to ensure high satisfaction levels-Maintain and update customer records in CRM systems-Achieve individual and team performance metrics, including CSAT, AHT, and FCR-Escalate unresolved or complex issues to relevant departments in a timely manner-Ensure strict compliance with U.S. quality standards, data security, and confidentiality policiesRequirements-Strong English communication skills (verbal and written)-Prior experience in customer service or call center operations (preferred)-Ability to work night shifts aligned with U.S. time zones-Basic computer proficiency and good typing speed-Problem-solving mindset with attention to detail-Professional attitude and customer-centric approachWhat We Offer-Competitive compensation-Paid leaves-Professional and supportive work environment-Growth opportunities within an international setup-Exposure to U.S. clients and global service standardsApply at: hr@7kingscode.comJob Type: Full-timePay: From Rs40,000.00 per monthWork Location: In person

Customer Service Representative

Optimer SEO

We are looking for a confident and well-spoken Customer Support Representative (Female) to join our team. The ideal candidate will be responsible for handling international clients, ensuring excellent communication, and providing high-quality customer support.This is a front-end role focused on client interaction, relationship management, and delivering a smooth customer experience.Key Responsibilities:<ul><li>Communicate with international clients via chat, email, and calls</li><li>Handle customer queries and provide timely resolutions</li><li>Maintain professional and friendly communication at all times</li><li>Build strong relationships with clients</li><li>Coordinate with internal teams when required</li><li>Ensure customer satisfaction and retention</li></ul>Requirements:<ul><li>Minimum 1 year of experience in Digital Marketing (preferred)</li><li>Excellent English communication skills (spoken &amp; written)</li><li>Pleasant, clear, and attractive voice</li><li>Confidence in dealing with international clients</li><li>Strong interpersonal and communication skills</li><li>Ability to work in night shift (US/UK hours)</li></ul>Salary &amp; Benefits:<ul><li>Competitive salary package</li><li>Performance-based bonuses</li><li>Career growth opportunities</li><li>Professional working environment</li></ul>How to Apply:Send your CV via WhatsApp at 0333-4900853 with the subject &quot;Customer Support Representative&quot;Job Type: Full-timePay: From Rs80,000.00 per monthWork Location: In person

Customer Support Representative (Female) (Night Shift)

Professional Freelancing Training Program

Customer Service Representative (CSR) &ndash; Job DescriptionKey Responsibilities:<ul><li>Respond to customer inquiries via calls, WhatsApp, email, and social media</li><li>Provide accurate information about courses, fees, and schedules</li><li>Handle complaints and resolve issues professionally</li><li>Maintain customer records and update data regularly</li><li>Follow up with leads and potential students</li><li>Coordinate with internal teams for smooth operations</li></ul>Requirements:<ul><li>Minimum 2 years of relevant experience</li><li>Strong communication and interpersonal skills</li><li>Basic computer knowledge (MS Office, social media handling)</li><li>Ability to work in a professional and target-oriented environment</li></ul>Working Hours: 10:00 AM &ndash; 6:00 PMSalary: PKR 30,000 + incentives (depending on experience)Pay: Rs30,000.00 - Rs35,000.00 per monthWork Location: In person

Customer Service Representative (CSR)

CommerceKind

ABOUT USCommerceKind is a performance-driven Amazon growth agency helping brands scale through expert PPC management, product launches, private label expansion, and supply chain optimization. With over $750M in generated sales and $35M+ in managed ad spend, we provide end-to-end strategic support to eCommerce businesses worldwide.ROLE OVERVIEWWe are looking for a dedicated and customer-focused Customer Support Representative to assist our clients, resolve inquiries, and ensure a seamless customer experience. This role is ideal for someone who thrives in a fast-paced environment, has strong communication skills, and can handle client issues with professionalism and empathy.WORK SETUP<ul><li>Position: Customer Support Representative</li><li>Location: Paragon City, Lahore</li><li>Working Hours: 2:00 PM &ndash; 11:00 PM (Mon&ndash;Fri)</li><li>Employment Type: Full-Time</li><li>Salary: Up to PKR 120,000/month + Performance Incentives</li></ul>KEY RESPONSIBILITIES<ul><li>Provide timely and professional responses to customer inquiries via email, chat, and phone.</li><li>Resolve client issues efficiently while maintaining high customer satisfaction.</li><li>Assist with onboarding new clients and guiding them through processes.</li><li>Document and track customer interactions using CRM tools.</li><li>Collaborate with internal teams to escalate and resolve complex issues.</li><li>Maintain knowledge of company services, Amazon processes, and eCommerce solutions.</li><li>Ensure service-level agreements (SLAs) are met consistently.</li><li>Identify opportunities to improve customer support processes.</li></ul>REQUIREMENTS<ul><li>Bachelor&rsquo;s degree in Business Administration, Communication, or a related discipline.</li><li>1&ndash;3 years of experience in customer support or client services.</li><li>Strong communication, problem-solving, and interpersonal skills.</li><li>Experience with CRM tools and ticketing systems.</li><li>E-commerce or Amazon industry experience preferred.</li><li>Ability to work independently in a fast-paced environment.</li><li>Strong organizational skills and attention to detail.</li></ul>WHO THIS ROLE IS FOR<ul><li>Individuals with excellent communication and empathy skills.</li><li>Professionals who enjoy helping clients and solving problems.</li><li>Goal-oriented candidates who thrive in customer-facing roles.</li><li>Customer support professionals looking to grow within the eCommerce and Amazon services industry.</li><li>Ambitious individuals seeking long-term career growth.</li></ul>BENEFITS<ul><li>Market competitive salary.</li><li>Strong performance-based incentives.</li><li>Leave encashment.</li><li>Gratuity.</li><li>Saturday and Sunday off.</li><li>Flexible working hours.</li><li>Accommodation for relocating candidates.</li><li>Clear growth path into senior leadership.</li><li>Fast-growing Amazon-focused company.</li></ul>HOW TO APPLYSend your resume to: hr@commercekind.orgSubject line: Customer Support RepresentativeDEADLINE<ul><li>Applications will be accepted until 25 April 2026.</li></ul>Job Type: Full-timePay: Rs80,000.00 - Rs130,000.00 per monthWork Location: In person

Customer Support Representative

Explore 557+ Customer care representative in Lahore this May. Find roles across top companies and apply now to boost your career.