sales executive

customer service representative Jobs in Lahore

customer service representative

receptionist

cashier

sales development representative Jobs in Lahore

sales development representative

customer care representative

Contour Software

<div>
 <strong>
  About Contour
  <br/>
  <br/>
 </strong>
 Contour Software has grown from a dozen people to over 2,000 staff across 3 cities, in less than 14 years.
 <br/>
 <br/>
 As a subsidiary of Constellation Software Inc., we are proud to be part of a global enterprise software conglomerate that has grown to become one of the top 10 software companies in the world, with employees and customers in 100+ countries. With a broad-based and ever-growing portfolio of market-leading, vertical-market enterprise solutions covering more than 100 industry domains in predominantly mature markets, CSI's recipe creates the perfect environment for professionals to build fulfilling, long-term careers.
 <br/>
 <br/>
 What started as an R&amp;D &amp; Accounting back-office, has progressed into a full-service Global Centre serving all functions and departments, at the divisional as well as operating group/corporate level. Today Contour employees, located in Karachi, Lahore &amp; Islamabad, are serving CSI divisions located in time zones spanning the globe, from Sydney to Vancouver. With the global growth of Constellation as the wind in our sails, we are only just getting started!
 <br/>
 <br/>
 <strong>
  Division
  <br/>
  <br/>
 </strong>
 Perseus Payments provides integrated payment solutions to businesses and software providers, delivering a seamless and streamlined payment experience for merchants and their customers. The division integrates with leading business software platforms across multiple industries, enhancing operational efficiency and simplifying payment processing workflows.
 <br/>
 <br/>
 <strong>
  Division Link:
 </strong>
 https://perseuspayments.com
 <br/>
 <br/>
 We are seeking a highly motivated and customer-focused
 <strong>
  Customer Care Representative
 </strong>
 to join our expanding team. In this role, you will serve as a frontline support specialist, assisting clients with payment processing inquiries including onboarding, reconciliation, risk management, terminal ordering, and troubleshooting. You will play a critical role in ensuring timely issue resolution, maintaining high service standards, and enhancing the overall customer experience.
 <br/>
 <br/>
 <strong>
  Key Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Customer Service Excellence: Engage proactively with customers via phone, email, and chat, delivering professional, courteous, and solution-oriented support.
  </li>
  <li>
   Multi-Channel Support: Manage multiple customer inquiries simultaneously across various support platforms while maintaining accuracy and efficiency.
  </li>
  <li>
   Documentation &amp; Reporting: Accurately document all customer interactions within the support system, ensuring clear, complete, and compliant records.
  </li>
  <li>
   Payment Processing Support: Assist clients with onboarding, reconciliation, risk-related inquiries, terminal orders, and general payment processing questions.
  </li>
  <li>
   Technical Issue Resolution: Diagnose and resolve technical issues related to payment terminals and processing systems to minimize operational disruptions.
  </li>
  <li>
   Escalation &amp; Follow-Up: Identify complex or unresolved issues and escalate appropriately while ensuring timely follow-up and resolution.
  </li>
  <li>
   Compliance &amp; Procedure Adherence: Follow company policies, regulatory guidelines, and operational procedures to ensure service consistency and compliance.
  </li>
  <li>
   Additional Duties: Support team objectives and organizational goals by taking on additional responsibilities as assigned.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Required Skills &amp; Experience
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Communication Skills: Strong verbal and written communication skills with the ability to convey clear, concise, and accurate information.
  </li>
  <li>
   Analytical Problem-Solving: Methodical and detail-oriented approach to identifying issues and implementing effective solutions.
  </li>
  <li>
   Technical Proficiency: Proficient in Microsoft Office Suite with the ability to quickly learn additional support systems and platforms.
  </li>
  <li>
   Mathematical Aptitude: Strong numerical skills to assist with reconciliation of bank statements and payment processing data.
  </li>
  <li>
   Industry Experience: Minimum of 2 years of experience in the banking, financial services, or payments industry.
  </li>
  <li>
   Customer Support Background: Demonstrated experience handling customer inquiries through phone and email channels.
  </li>
  <li>
   Education: Associate or bachelor&rsquo;s degree, or equivalent relevant work experience.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Desired Skills &amp; Experience
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Financial Services Knowledge: Familiarity with banking, financial services, or payment processing environments.
  </li>
  <li>
   Terminal Troubleshooting: Experience in diagnosing and resolving credit card payment terminal issues.
  </li>
  <li>
   Proactive Approach: Ability to identify potential issues early and implement preventative solutions.
  </li>
  <li>
   Adaptability: Comfortable working in a fast-paced, dynamic environment while managing multiple priorities.
  </li>
  <li>
   Remote Work Capability: Strong time management and organizational skills to support productivity in a remote or hybrid setting.
  </li>
  <li>
   Self-Motivation: Ability to work independently while contributing effectively within a collaborative team environment.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Work Environment &amp; Shift Timings
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Standard Shift: 10:00 AM &ndash; 6:00 PM ET (8:00 PM &ndash; 4:00 AM PKT)
  </li>
  <li>
   Flexible Hours: Willingness to occasionally work during holidays or outside standard hours to support global operations.
  </li>
  <li>
   Shift Changes: Potential shift adjustments after training based on business and timezone requirements.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Exciting Benefits We Offer
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Market-leading Salary
  </li>
  <li>
   Medical Coverage &ndash; Self &amp; Dependents
  </li>
  <li>
   Parents Medical Coverage
  </li>
  <li>
   Provident Fund
  </li>
  <li>
   Employee Performance-based bonuses
  </li>
  <li>
   Home Internet Subsidy
  </li>
  <li>
   Conveyance Allowance
  </li>
  <li>
   Profit Sharing Plan [Tenured Employees Only]
  </li>
  <li>
   Life Benefit
  </li>
  <li>
   Child Care Facility
  </li>
  <li>
   Company Provided Lunch/Dinner
  </li>
  <li>
   Professional Development Budget
  </li>
  <li>
   Recreational area for in-house games
  </li>
  <li>
   Sporadic On-shore training opportunities
  </li>
  <li>
   Friendly work environment
  </li>
  <li>
   Leave Encashment
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  <em>
   Disclaimer:
  </em>
 </strong>
 <em>
  At Contour, we attribute our success to the unique contributions of our diverse staff. We&rsquo;re committed to fostering a culture of respect that thrives on the varied perspectives and experiences of all individuals we recruit, employ, promote, and compensate. Since day one, we&rsquo;ve adhered to a policy that champions a work environment honoring the worth and dignity of each person while being free from all forms of employment discrimination.
  <br/>
  <br/>
 </em>
 <em>
  In our continuous effort to promote inclusivity, we extend our commitment to individuals with special needs by providing reasonable accommodations. We actively encourage qualified individuals with special needs to apply for the various openings within our company. Should you require assistance in completing the application process or have any inquiries regarding special facilities, please do not hesitate to contact our HR team. Your unique talents and abilities are welcomed and valued here.
 </em>
</div>


Customer Care Representative

<div><div>About Contour</div><div></div><div><div>
Contour Software</div> has grown from a dozen people to over 2,000 staff across 3 cities, in less than 14 years.</div><div><br>
As a subsidiary of Constellation Software Inc., we are proud to be part of a global enterprise software conglomerate that has grown to become one of the top 10 software companies in the world, with employees and customers in 100+ countries. With a broad-based and ever-growing portfolio of market-leading, vertical-market enterprise solutions covering more than 100 industry domains in predominantly mature markets, CSI's recipe creates the perfect environment for professionals to build fulfilling, long-term careers.</div><div><br>
What started as an R&amp;D &amp; Accounting back-office, has progressed into a full-service Global Centre serving all functions and departments, at the divisional as well as operating group/corporate level. Today Contour employees, located in Karachi, Lahore &amp; Islamabad, are serving CSI divisions located in time zones spanning the globe, from Sydney to Vancouver. With the global growth of Constellation as the wind in our sails, we are only just getting started!</div><div></div><div><div>
Division:</div></div><div><div>
Perseus Payments provides integrated payment solutions to businesses and software providers, delivering a seamless and streamlined payment experience for merchants and their customers. The division integrates with leading business software platforms across multiple industries, enhancing operational efficiency and simplifying payment processing workflows.</div></div><div><div>
Division Link: <div>https://perseuspayments.com</div></div></div><div></div><div><div>
We are seeking a highly motivated and customer-focused Customer Care Representative to join our expanding team. In this role, you will serve as a frontline support specialist, assisting clients with payment processing inquiries including onboarding, reconciliation, risk management, terminal ordering, and troubleshooting. You will play a critical role in ensuring timely issue resolution, maintaining high service standards, and enhancing the overall customer experience.</div></div><div></div><div><div>
Key Responsibilities:</div></div><div><ul><li> Customer Service Excellence: Engage proactively with customers via phone, email, and chat, delivering professional, courteous, and solution-oriented support.</li><li> Multi-Channel Support: Manage multiple customer inquiries simultaneously across various support platforms while maintaining accuracy and efficiency.</li><li> Documentation &amp; Reporting: Accurately document all customer interactions within the support system, ensuring clear, complete, and compliant records.</li><li> Payment Processing Support: Assist clients with onboarding, reconciliation, risk-related inquiries, terminal orders, and general payment processing questions.</li><li> Technical Issue Resolution: Diagnose and resolve technical issues related to payment terminals and processing systems to minimize operational disruptions.</li><li> Escalation &amp; Follow-Up: Identify complex or unresolved issues and escalate appropriately while ensuring timely follow-up and resolution.</li><li> Compliance &amp; Procedure Adherence: Follow company policies, regulatory guidelines, and operational procedures to ensure service consistency and compliance.</li><li> Additional Duties: Support team objectives and organizational goals by taking on additional responsibilities as assigned.</li></ul></div><div></div><div><div>
Required Skills &amp; Experience:</div></div><div><ul><li> Communication Skills: Strong verbal and written communication skills with the ability to convey clear, concise, and accurate information.</li><li> Analytical Problem-Solving: Methodical and detail-oriented approach to identifying issues and implementing effective solutions.</li><li> Technical Proficiency: Proficient in Microsoft Office Suite with the ability to quickly learn additional support systems and platforms.</li><li> Mathematical Aptitude: Strong numerical skills to assist with reconciliation of bank statements and payment processing data.</li><li> Industry Experience: Minimum of 2 years of experience in the banking, financial services, or payments industry.</li><li> Customer Support Background: Demonstrated experience handling customer inquiries through phone and email channels.</li><li> Education: Associate or bachelor&rsquo;s degree, or equivalent relevant work experience.</li></ul></div><div></div><div><div><br>
Desired Skills &amp; Experience:</div></div><div><ul><li> Financial Services Knowledge: Familiarity with banking, financial services, or payment processing environments.</li><li> Terminal Troubleshooting: Experience in diagnosing and resolving credit card payment terminal issues.</li><li> Proactive Approach: Ability to identify potential issues early and implement preventative solutions.</li><li> Adaptability: Comfortable working in a fast-paced, dynamic environment while managing multiple priorities.</li><li> Remote Work Capability: Strong time management and organizational skills to support productivity in a remote or hybrid setting.</li><li> Self-Motivation: Ability to work independently while contributing effectively within a collaborative team environment.</li></ul></div><div></div><div><div><br>
Work Environment &amp; Shift Timings:</div></div><div><ul><li> Standard Shift: 10:00 AM &ndash; 6:00 PM ET (8:00 PM &ndash; 4:00 AM PKT)</li><li> Flexible Hours: Willingness to occasionally work during holidays or outside standard hours to support global operations.</li><li> Shift Changes: Potential shift adjustments after training based on business and timezone requirements.</li></ul></div><div>
Exciting Benefits we offer:</div><ul><li><div>
Market-leading Salary</div></li><li><div>
Medical Coverage &ndash; Self &amp; Dependents</div></li><li><div>
Parents Medical Coverage</div></li><li><div>
Provident Fund</div></li><li><div>
Employee Performance-based bonuses</div></li><li><div>
Home Internet Subsidy</div></li><li><div>
Conveyance Allowance</div></li><li><div>
Profit Sharing Plan [Tenured Employees Only]</div></li><li><div>
Life Benefit</div></li><li><div>
Child Care Facility</div></li><li><div>
Company Provided Lunch/Dinner</div></li><li><div>
Professional Development Budget</div></li><li><div>
Recreational area for in-house games</div></li><li><div>
Sporadic On-shore training opportunities</div></li><li><div>
Friendly work environment</div></li><li><div>
Leave Encashment</div></li></ul><div></div><div><i>
Disclaimer:</i><i> At Contour, we attribute our success to the unique contributions of our diverse staff. We&rsquo;re committed to fostering a culture of respect that thrives on the varied perspectives and experiences of all individuals we recruit, employ, promote, and compensate. Since day one, we&rsquo;ve adhered to a policy that champions a work environment honoring the worth and dignity of each person while being free from all forms of employment discrimination.</i></div><div></div><div><i>
In our continuous effort to promote inclusivity, we extend our commitment to individuals with special needs by providing reasonable accommodations. We actively encourage qualified individuals with special needs to apply for the various openings within our company. Should you require assistance in completing the application process or have any inquiries regarding special facilities, please do not hesitate to contact our HR team. Your unique talents and abilities are welcomed and valued here.</i></div></div><div></div>

Khyber Chemical (Pvt) Ltd

<p>We are a fast-growing skin care brand dedicated to providing high-quality, results-driven products that help our customers feel confident in their skin. We are looking for an experienced and customer-focused <b>Female Customer Service Representative</b> to join our dynamic team.</p><p>Key Responsibilities</p><ul><li>Respond to customer inquiries via phone, email, live chat, and social media in a professional and friendly manner</li><li>Provide detailed information about skin care products, ingredients, and usage guidelines</li><li>Handle customer complaints, returns, and exchanges efficiently</li><li>Process orders and maintain accurate customer records</li><li>Follow up with customers to ensure satisfaction and build long-term relationships</li><li>Coordinate with sales, logistics, and marketing teams to resolve customer concerns</li><li>Maintain up-to-date knowledge of products, promotions, and skin care trends</li></ul><p>Requirements</p><ul><li>Minimum 2 years of experience in customer service (beauty/skin care industry preferred)</li><li>Strong communication and interpersonal skills</li><li>Knowledge of skin types, basic ingredients, and skin care routines is an advantage</li></ul><p>Skills &amp; Competencies</p><ul><li>Excellent verbal and written communication skills</li></ul><p>Pay: Rs50,000.00 - Rs55,000.00 per month</p><p>Work Location: In person</p>

Customer Service Representative (Female) – Skin Care Brand

YSF Enterprises

<div>
 <p>
  🚀Join Our Growing Team at YSF Enterprises!
 </p>
 <p>
  Position: Customer Service Representative (On-Site)
 </p>
 <p>
  Salary Range: PKR 70,000 &ndash; 80,000 PKR
 </p>
 <p>
  Location: Nawab Town Lahore, Punjab, Pakistan
 </p>
 <p>
  Shift: Evening/Night (U.S. Hours)
 </p>
 <p>
  <br/>
 </p>
 <p>
  Are you passionate about communication, problem-solving, and creating exceptional customer experiences? YSF Enterprises, a rapidly growing A global operations team managing premium U.S. transportation services, is looking for energetic and customer-driven individuals to join our on-site Customer Service team in Lahore.
 </p>
 <p>
  As a Customer Service Representative, you'll be the voice of our company handling bookings, assisting clients, and ensuring every interaction leaves a positive impression.
 </p>
 <p>
  If you're confident, service-oriented, and ready to grow your career in a professional and fast-paced environment, we'd love to meet you!
 </p>
 <p>
  <br/>
 </p>
 <p>
  🌟 What You'll Do
 </p>
 <ul>
  <li>
   Handle customer calls, messages, and bookings in a professional and timely manner
  </li>
  <li>
   Provide accurate information, resolve concerns, and ensure a seamless service experience
  </li>
  <li>
   Maintain detailed records of all customer interactions and follow-ups
  </li>
  <li>
   Collaborate with the dispatch and operations team to ensure smooth ride coordination
  </li>
  <li>
   Represent YSF Enterprises with courtesy, confidence, and care.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   🎯 What We're Looking For
  </strong>
 </p>
 <ul>
  <li>
   Excellent English communication and interpersonal skills
  </li>
  <li>
   Strong customer service mindset patient, polite, and problem-solving oriented
  </li>
  <li>
   Ability to multitask and perform under pressure
  </li>
  <li>
   Previous experience in customer support, call center, or dispatch is preferred but not required
  </li>
  <li>
   Limousine dispatch experience is not mandatory candidates with strong communication and service skills are highly encouraged to apply!
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   💼 Why Join YSF Enterprises?
  </strong>
 </p>
 <ul>
  <li>
   Competitive salary
  </li>
  <li>
   Supportive, professional work culture
  </li>
  <li>
   Career stability with a rapidly expanding U.S based company
  </li>
  <li>
   Hands-on training and performance-based incentives
  </li>
  <li>
   If you're customer service&ndash;oriented, eager to learn, and ready to make an impact, this is your chance to grow.
  </li>
  <li>
   Apply today and take the first step toward a rewarding career!
  </li>
 </ul>
 <p>
  <br/>
 </p>
</div>


Customer Service Representative

Limousine

<p><b>Job Title: Customer Service Representative (CSR)</b></p><p>We are looking for a <b>Customer Service Representative</b> who can communicate confidently in <b>English</b> and adapt quickly to a fast-paced work environment.</p><p><b>Job Requirements:</b></p><ul><li>Ability to <b>speak, understand, read, and write English</b> clearly</li><li>Good <b>communication and conversation skills</b></li><li>Quick learner with the ability to <b>understand instructions and adapt</b> to new tasks</li><li>Positive attitude and <b>problem-solving mindset</b></li><li>Ability to work well in a <b>team-oriented environment</b></li><li>Basic computer knowledge (email, chat, data entry)</li></ul><p><b>Eligibility:</b></p><ul><li><b>Fresh and experienced candidates</b> are welcome</li><li><b>Females are encouraged to apply</b></li><li>Training will be provided</li></ul><p><b>Job Location:</b></p><p>Wapda Town Phase 2, Lahore</p><p><b>Hiring Status:</b></p><p><b>Urgent Hiring</b></p><p>If you are motivated, confident in English communication, and willing to grow in a professional work environment, we encourage you to apply.</p><p>Job Types: Full-time, Part-time, Fresher</p><p>Pay: Rs40,000.00 - Rs70,000.00 per month</p><p>Work Location: In person</p>

Customer service Representative

Tech Solutions Pro

<p><b>Customer Service Representative (CSR) &ndash; Packaging Industry</b></p><p><b>Job Summary</b></p><p>We are looking for a professional and customer-focused <b>Customer Service Representative (CSR)</b> to join our team. The ideal candidate will be responsible for handling customer queries efficiently through calls and emails, ensuring excellent communication and problem resolution. Candidates with prior experience in the packaging industry will be preferred.</p><p><b>Key Responsibilities</b></p><ul><li>Respond to customer inquiries via phone calls and email in a professional and timely manner</li><li>Provide accurate information regarding products, pricing, orders, and delivery timelines</li><li>Resolve customer complaints and concerns effectively while maintaining company standards</li><li>Coordinate with production and sales teams regarding order status and requirements</li><li>Maintain proper records of customer interactions and transactions</li><li>Ensure high levels of customer satisfaction through excellent communication skills</li></ul><p><b>Requirements</b></p><ul><li>Excellent <b>English communication skills</b> (Written &amp; Verbal &ndash; Mandatory)</li><li>Strong call-handling and email correspondence skills</li><li>Prior experience in <b>customer service</b> (Packaging industry experience preferred)</li><li>Knowledge of packaging products, materials, and production process will be an advantage</li><li>Good problem-solving and interpersonal skills</li><li>Ability to work under pressure and meet deadlines</li><li>Proficient in MS Office and basic computer operations</li></ul><p><b>Preferred Qualifications</b></p><ul><li>Experience working in a <b>Packaging Company</b></li><li>Understanding of custom packaging workflow and order processing</li></ul><p><b>What We Offer</b></p><ul><li>Market-competitive salary</li><li>Professional working environment</li><li>Growth opportunities</li></ul><p>Job Type: Full-time</p><p>Pay: Rs40,000.00 - Rs200,000.00 per month</p><p>Work Location: In person</p>

Customer Service Representative (CSR)

DS Marketing Agency

<p><b>Customer Service Representative (CSR) &ndash; Fresh Graduates Encouraged</b></p><p><b>Company: Digi Sparo</b><br/><b>Job Type:</b> Full-Time<br/><b>Location:</b> [Lahore/ On-site ]<br/><b>Shift:</b> Evening &amp; Night Shifts<br/><b>Salary:</b> [40000 to 80000]</p><p><b>Job Summary</b></p><p>Digi Sparo is seeking a motivated and customer-focused <b>Customer Service Representative (CSR)</b> to join our team. This opportunity is ideal for <b>fresh graduates and entry-level candidates</b> who are looking to begin their professional career in customer service. Comprehensive training will be provided.</p><p>We are looking for individuals with strong communication skills, a positive attitude, and a willingness to learn.</p><p><b>Key Responsibilities</b></p><ul><li>Handle inbound and outbound customer calls professionally</li><li>Respond to customer inquiries via phone, email, or chat</li><li>Resolve customer concerns efficiently and courteously</li><li>Maintain accurate records of customer interactions</li><li>Meet performance targets and quality standards</li><li>Follow company policies and data protection guidelines</li></ul><p><b>Qualifications</b></p><ul><li>Bachelor&rsquo;s degree or equivalent qualification</li><li><b>Fresh graduates are encouraged to apply</b></li><li>Strong verbal and written communication skills</li><li>Basic computer proficiency</li><li>Ability to work flexible shifts (if required)</li><li>Customer-oriented mindset</li></ul><p><b>Skills</b></p><ul><li>Communication Skills</li><li>Active Listening</li><li>Problem-Solving</li><li>Time Management</li><li>Teamwork</li></ul><p><b>Benefits</b></p><ul><li>Competitive salary</li><li>Performance-based incentives</li><li>Paid training</li><li>Career growth opportunities</li><li>Inclusive and supportive work environment</li></ul><p>Job Type: Full-time</p><p>Pay: Rs40,000.00 - Rs80,000.00 per month</p><p>Work Location: In person</p>

CSR (Customer Service Representative)

Explore 534+ Customer care representative in Lahore this March. Find roles across top companies and apply now to boost your career.

534 customer care representative jobs In Lahore

Customer Care Representative

Customer Care Representative

Customer Service Representative (Female) – Skin Care Brand

Customer Service Representative

Customer service Representative

Customer Service Representative (CSR)

CSR (Customer Service Representative)