customer sales representative Jobs in Lahore

customer sales representative

customer service representative Jobs in Lahore

customer service representative

customer support representative Jobs in Lahore

customer support representative

call center representative Jobs in Lahore

call center representative

customer support executive Jobs in Lahore

customer support executive

customer care representative

Book Me Tickets(SMC-Pvt) Ltd.

Job Summary: We are seeking a dedicated and enthusiastic Customer Service Representative to join our team. The CSR will be responsible for handling customer inquiries, resolving issues, and delivering exceptional service to ensure a positive customer experience.Key Working Requirement (Important): This role operates on a rotational shift basis. Candidates must be comfortable working evening and night shifts, as morning shift availability may be limited depending on operational requirements.Responsibilities:<ul><li>Handle inbound customer inquiries via phone, email, and chat in a timely and professional manner.</li><li>Provide accurate information about products/services, pricing, and promotions.</li><li>Assist customers with order placement, tracking, and returns.</li><li>Resolve customer complaints and issues promptly, aiming for first-contact resolution.</li><li>Maintain accurate records of customer interactions and transactions.</li><li>Identify opportunities to upsell or cross-sell products/services.</li></ul>Requirements:<ul><li>Prior experience in customer service or a related field is preferred; however, fresh graduates / freshers are encouraged to apply.</li><li>Excellent verbal and written communication skills.</li><li>Strong problem-solving and decision-making abilities.</li></ul>Location: NASTP Institute cantt abid majeed road, LahoreWork Location: In person

Customer Care Representative - Urgent Hiring (Entry Level)

ASK Development

Job Title: Customer Care Representative Salary: 45,000 PKR Timings: (Rotational Shifts)We are looking for a dedicated and professional Customer Care Representative to join our team. If you have strong communication skills and experience in handling customer or HR-related queries, this is a great opportunity for you!Job Responsibilities:<ul><li>Handle incoming calls at the Frontline HR Helpline Desk</li><li>Respond to and resolve employee queries across Pakistan</li><li>Maintain a professional and courteous tone in Urdu &amp; English</li><li>Accurately log, track, and follow up on employee concerns</li><li>Provide timely support and escalate cases when necessary</li></ul>Requirements:<ul><li>Prior experience in customer service, HR operations, or call center support (Mandatory)</li><li>Excellent communication skills in English and Urdu</li><li>Ability to multitask and work efficiently under pressure</li><li>Strong problem-solving skills and service-oriented attitude</li></ul>Education:<ul><li>Intermediate or Bachelor&rsquo;s degree</li><li>Fresh graduates are encouraged to appl</li></ul>Job Type: Full-timePay: Rs50,000.00 - Rs75,000.00 per monthEducation:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>customer care Representative: 1 year (Required)</li></ul>Location:<ul><li>Lahore (Required)</li></ul>Work Location: In person

Fresh Graduate

Marham - Find a Doctor

Marham is looking for a Customer Support Representative to join our dynamic and mission-driven team. If you have a strong background in the pharmaceutical or healthcare industry and a passion for delivering exceptional customer service, we&rsquo;d love to hear from you!Key Responsibilities:<ul><li>Respond promptly and professionally to customer inquiries via live chat.</li><li>Handle and resolve customer complaints with empathy and accuracy, ensuring a positive and compliant resolution.</li><li>Maintain detailed and accurate records of customer interactions and issues in line with pharma industry standards.</li><li>Collaborate with internal departments (tech, medical, operations) to resolve complex issues efficiently.</li><li>Stay up-to-date with Marham&rsquo;s services and any regulatory requirements that may affect communication with users.</li><li>Manage multiple chat sessions simultaneously while maintaining a high level of professionalism and care.</li></ul>Requirements:<ul><li>Education: Bachelor&rsquo;s degree (preferably in Pharmacy, Life Sciences, or a related field).</li><li>Experience: Minimum 5 years of experience in customer support or complaint management, ideally within the pharmaceutical or healthcare sector.</li><li>Strong written communication skills in English.</li><li>Familiarity with chat systems, CRM tools, and online customer service platforms.</li><li>Ability to work under pressure, multitask, and meet performance KPIs.</li><li>Demonstrated ability to resolve complex customer concerns in a regulated industry.</li><li>Shift Timings: Multiple Shifts(specific hours to be discussed during the interview).</li></ul>Benefits:<ul><li>Competitive salary and performance-based incentives.</li><li>Growth and learning opportunities within a health-tech company.</li><li>Supportive and collaborative work environment.</li><li>Be part of a mission to improve healthcare access for millions.</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>Do you have at least 5 years of experience in customer service or complaint management?</li><li>Do you have a Bachelor&rsquo;s degree in Pharmacy or a related field?</li></ul>Education:<ul><li>Bachelor's (Preferred)</li></ul>Work Location: In person

Customer Support Representative

Web Applications & Data Integration Company

Job Title: Customer Service Representative Location: College Road, Lahore Employment Type: Full-Time Shift: Night Shift (9:00 PM &ndash; 6:00 AM PKT)Role Overview We are looking for a motivated and customer-focused Customer Service Representative to join our team. In this role, you will act as the primary point of contact for customers, ensuring high-quality service, resolving concerns efficiently, and delivering a positive customer experience.Key Responsibilities<ul><li>Respond to customer inquiries via phone, email, chat, or in person in a timely manner</li><li>Identify customer issues, determine root causes, and provide effective solutions with proper follow-up</li><li>Maintain accurate and up-to-date customer records in the CRM system</li><li>Process orders, applications, forms, and service requests accurately and efficiently</li><li>Follow company policies, service standards, and communication guidelines</li><li>Escalate complex or unresolved issues to the relevant departments when required</li><li>Recommend improvements to enhance customer service operations and processes</li><li>Handle returns and exchanges according to company policies</li><li>Maintain a professional, courteous, and empathetic approach in all interactions</li></ul>Qualifications &amp; Requirements<ul><li>Bachelor&rsquo;s degree in a relevant field</li><li>Prior experience in customer service or client support is preferred</li><li>Strong written and verbal communication skills with excellent phone etiquette</li><li>Experience with CRM tools is a plus</li><li>Ability to multitask, prioritize, and manage time effectively</li><li>Strong attention to detail and problem-solving skills</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>What is your current salary?</li><li>What is your expected salary?</li><li>Are you available to work onsite during the night shift from 9:00 PM to 6:00 AM at our Lahore office?</li></ul>Work Location: In person

Toyzone.PK

Toyzone. pk, Pakistan&rsquo;s leading online toy store, is seeking a motivated and customer-oriented Male Customer Service Representative to join our team. If you have a knack for customer care, are skilled in upselling, and have experience working with tools like Excel and Google Sheets, we&rsquo;d love to hear from you!Key Responsibilities:<ul><li>Order Confirmation: Confirm customer orders over the phone in a friendly and professional manner.</li><li>Upselling: Introduce and recommend additional toys or related products to customers to enhance their shopping experience.</li><li>Customer Interaction: Respond to customer queries and ensure customer satisfaction.</li><li>Data Management: Use Microsoft Excel and Google Sheets for maintaining records and generating reports.</li><li>Coordination: Collaborate with internal teams to ensure smooth order processing and delivery.</li></ul>Requirements:<ul><li>Experience: Minimum 1 year of customer care or related experience.</li><li>Skills:</li><li>o Strong communication and persuasion skills.</li><li>o Ability to upsell products effectively.</li><li>o Proficiency in Microsoft Excel and Google Sheets.</li><li>Gender: Male candidates only.</li></ul>Why Join Toyzone. pk?<ul><li>Competitive salary package</li><li>Opportunity to work in a dynamic and rapidly growing e-commerce environment.</li><li>Supportive and team-focused work culture.</li></ul>How to Apply: If you meet the criteria, send your CV to barkatullah192@gmail.com with the subject line &quot;Application for CSR Position &ndash; Toyzone. pk&quot;.Job Type: Full-timePay: Rs25,000.00 - Rs35,000.00 per monthWork Location: In person

Hiring Experienced CSR Agents

BP COMMUNICATIONS (SMC-PRIVATE) LIMITED

Job TitleCustomer Service Representative (In-Person &ndash; Lahore)CompanyBP CommunicationsLocationGarden Town, Lahore (On-site)BP Communications is hiring a Customer Service Representative to join our growing team in Lahore. This role is ideal for both experienced candidates (UK/USA customers) and fresh graduates with strong English communication skills and a customer-focused mindset.The selected candidate will serve as the primary point of contact for customers, assisting with inquiries, resolving concerns, and ensuring a positive customer experience.Key Responsibilities<ul><li>Handle customer queries via calls and emails professionally</li><li>Understand customer concerns and provide accurate solutions</li><li>Record and update customer interactions in CRM systems</li><li>Follow up on pending or escalated cases until resolution</li><li>Coordinate with internal teams to resolve issues</li><li>Share customer feedback to improve service quality</li><li>Maintain product and service knowledge</li></ul>Requirements<ul><li>Fresh graduates are encouraged to apply</li><li>1&ndash;2 years of customer support or call center experience preferred</li><li>Fluent in spoken and written English</li><li>Strong communication and problem-solving skills</li><li>Basic computer knowledge</li><li>Ability to manage multiple conversations</li><li>Positive attitude and willingness to learn</li></ul>Salary &amp; Benefits<ul><li>Competitive salary package</li><li>Career growth opportunities</li><li>Friendly and professional work environment</li><li>Training and development support</li><li>Free daily lunch</li></ul>ScheduleMonday to Friday (Weekends off)Working Hours:<ul><li>Summer: 1:00 PM &ndash; 10:00 PM</li><li>Winter: 2:00 PM &ndash; 11:00 PM</li></ul>Work LocationOn-site &ndash; Garden Town, LahoreJob Type: Full-timePay: Rs60,000.00 - Rs100,000.00 per monthWork Location: In person

Customer Service Representative

Job Title: Customer Service Representative Location: College Road, Lahore Employment Type: Full-Time Shift: Night Shift (9:00 PM &ndash; 6:00 AM PKT)Role OverviewWe are seeking a dedicated and customer-oriented Customer Service Representative to join our team. This role involves serving as the main point of contact for customers, ensuring excellent service delivery, resolving queries efficiently, and creating a positive overall experience.Key Responsibilities<ul><li>Address customer inquiries promptly through phone, email, chat, or in-person interactions</li><li>Analyze customer issues, identify root causes, and provide effective solutions with appropriate follow-ups</li><li>Maintain and update accurate customer information in the CRM system</li><li>Handle orders, applications, forms, and service requests with precision and efficiency</li><li>Adhere to company policies, service standards, and communication protocols</li><li>Escalate complex or unresolved concerns to the appropriate departments when necessary</li><li>Suggest improvements to enhance customer service processes and operational efficiency</li><li>Manage returns and exchanges in line with company policies</li><li>Ensure a professional, courteous, and empathetic approach in all customer interactions</li></ul>Qualifications &amp; Requirements<ul><li>Bachelor&rsquo;s degree in a relevant discipline</li><li>Previous experience in customer service or client support is preferred</li><li>Strong verbal and written communication skills, along with excellent phone etiquette</li><li>Familiarity with CRM tools is an advantage</li><li>Ability to multitask, prioritize tasks, and manage time effectively</li><li>Strong problem-solving abilities with attention to detail</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>What is your current salary?</li><li>What is your expected salary?</li><li>This position requires working a night shift from 9:00 PM to 6:00 AM PKT. Are you comfortable working during these hours?</li></ul>Work Location: In person

Explore 704+ Customer care representative in Lahore this April. Find roles across top companies and apply now to boost your career.

704 customer care representative jobs In Lahore

Customer Care Representative - Urgent Hiring (Entry Level)

Fresh Graduate

Customer Support Representative

CSR

Hiring Experienced CSR Agents

Customer Service Representative

Customer Service Representative