customer sales representative Jobs in Lahore

customer sales representative

customer service representative Jobs in Lahore

customer service representative

call center representative Jobs in Lahore

call center representative

cold calling representative Jobs in Lahore

cold calling representative

collections specialist

customer care representative

Premio Travel and Tours

Job Description:We are looking for a friendly, detail-oriented, and professional Customer Service Representative to join our team. You will be the first point of contact for our customers, helping to resolve issues, answer questions, and provide an excellent overall experience.Responsibilities:<ul><li>Handle customer inquiries via phone, email, or chat</li><li>Resolve product or service problems by clarifying issues and offering solutions</li><li>Maintain customer records by updating account information</li><li>Escalate unresolved issues to the appropriate departments</li><li>Ensure high levels of customer satisfaction</li></ul>Requirements:<ul><li>High school diploma or equivalent</li><li>Strong communication and problem-solving skills</li><li>Ability to multitask and stay organized</li><li>Previous customer service experience is a plus</li><li>Basic computer skills</li></ul>Job Type: Full-timePay: Rs30,000.00 - Rs50,000.00 per monthWork Location: In person

Customer Service Representative

Mindbotix Game studio

Customer Service Representative &ndash; E-CommerceLocation:Near UMT Johar Town Lahore Job Type: Full-Time Shift: Morning- Monday to FridayAbout the RoleWe&rsquo;re looking for a proactive and customer-focused Customer Service Representative to join our growing E-Commerce team. You&rsquo;ll be the first point of contact for our customers &mdash; providing assistance, resolving issues, and ensuring every interaction leaves a positive impression of our brand.Key Responsibilities<ul><li>Handle customer inquiries via calls, emails, live chat, and social media.</li><li>Manage order processing, tracking, returns, and exchanges.</li><li>Resolve complaints efficiently and professionally while maintaining customer satisfaction.</li><li>Coordinate with warehouse, logistics, and sales teams to ensure smooth order fulfillment.</li><li>Maintain updated records of customer interactions and transactions.</li><li>Identify recurring issues and suggest improvements in processes and communication.</li><li>Assist in managing online store listings, product updates, and FAQs when required.</li></ul>Requirements<ul><li>Education: Minimum Bachelor&rsquo;s degree (Business, Communication, or related field preferred).</li><li>Experience: 1&ndash;2 years in E-Commerce or online customer support (Fresh graduates with strong communication skills are also encouraged to apply).</li><li>Skills:</li><li>Excellent verbal and written communication skills (English proficiency required).</li><li>Strong problem-solving and multitasking abilities.</li><li>Basic understanding of E-Commerce platforms and order management systems.</li><li>Customer-eccentric mindset with patience and professionalism.</li></ul>Interested Candidate Please Share your Resume 0329-4370622Job Type: Full-timePay: Rs40,000.00 - Rs45,000.00 per monthWork Location: In person

Customer Service Representative (Female )

DBS Solutions

Job Description:We are looking for a dedicated and detail-oriented Email Support Representative to join our customer support team. As an Email Support Representative, you will be responsible for providing exceptional assistance to customers via email, ensuring that all inquiries, issues, and concerns are addressed in a timely, accurate, and professional manner. Your role will be key in maintaining customer satisfaction and fostering long-term relationships.Key Responsibilities:<ul><li>Respond to customer inquiries, complaints, and issues promptly via email, ensuring clear, accurate, and empathetic communication.</li><li>Assist customers with order placements, processing returns and exchanges, and handling other account-related inquiries.</li><li>Resolve customer concerns by offering solutions, providing product information, and guiding them through necessary steps.</li><li>Document and track customer interactions using CRM systems to ensure accurate records.</li><li>Maintain a high level of professionalism in all email communications while upholding the company&rsquo;s tone and standards.</li><li>Collaborate with other departments to ensure smooth issue resolution and customer satisfaction.</li><li>Retain customer orders through thoughtful and persuasive communication when needed.</li><li>Ensure that responses are timely, with a focus on quality and customer satisfaction.</li><li>Monitor and follow up on escalated cases to ensure prompt resolution.</li></ul>Qualifications:<ul><li>Proven experience in email-based customer support or similar roles.</li><li>Excellent written communication skills with a strong focus on grammar, tone, and clarity.</li><li>Ability to work efficiently and accurately under pressure.</li><li>Strong problem-solving skills and attention to detail.</li><li>Experience with CRM systems and email support tools.</li><li>Customer-focused with a high level of empathy and patience.</li><li>Ability to manage multiple cases simultaneously and prioritize effectively.</li></ul>Benefits:<ul><li>Recognition awards</li><li>Bi-annual bonuses</li><li>Annual salary increments</li></ul>Application Questions:<ul><li>Are you comfortable working night shifts? 7:00 pm &ndash; 4:00 am</li></ul>Experience:<ul><li>Sales and Customer Service: 1 year (Required)</li><li>International Call Center: 1 year (Required)</li></ul>Language Requirement:<ul><li>Proficiency in English (Required)</li></ul>Location: Johar Town, near Emporium Mall, LahoreJob Type: Full-timePay: Rs50,000.00 - Rs55,000.00 per monthWork Location: In personApplication Deadline: 30/10/2025

Email Support Specialist

Kevin Collin Pvt Ltd

A Customer Service Representative is responsible for providing support to customers by answering inquiries, resolving issues, and delivering exceptional service. The CSR serves as the primary point of contact between the company and its customers through phone calls, email, chat, or in-person communication.Key Responsibilities:Respond to customer inquiries promptly and professionally.Provide accurate information regarding products, services, policies, and pricing.Handle complaints and concerns, ensuring a positive customer experience.Track, document, and manage customer interactions and feedback in the system.Process orders, returns, exchanges, and service requests as needed.Follow up on pending issues to ensure resolution and customer satisfaction.Collaborate with internal departments to resolve technical or product-related questions.Maintain a friendly, respectful, and solution-oriented communication style.Meet performance targets such as response time, quality scores, and customer satisfaction.Identify customer needs and recommend appropriate products or solutions.Required Skills &amp; Qualifications:Strong communication skills (verbal and written).Ability to remain patient, calm, and professional in difficult situations.Good problem-solving and critical-thinking abilities.Basic computer proficiency (MS Office, CRM tools, email support systems).Strong listening and complaint-handling skills.Ability to work independently and as part of a team.Multitasking and time management capabilities.Job Type: Full-timePay: Rs25,000.00 - Rs40,000.00 per monthWork Location: In person

Crewlogix Technologies

Position Overview: We are seeking a motivated and customer-focused Customer Service Representative to join our team. The ideal candidate will be responsible for handling customer inquiries, providing product/service information, addressing concerns, and driving sales through excellent communication and relationship-building skills.Key Responsibilities:<ul><li>Respond to customer inquiries via phone, email, or chat in a timely and professional manner.</li><li>Provide detailed information about products and services to potential and existing customers.</li><li>Identify customer needs and recommend suitable products or solutions.</li><li>Maintain positive relationships with customers by addressing concerns and resolving issues effectively.</li><li>Meet or exceed sales targets and contribute to overall team goals.</li><li>Accurately process orders, applications, and requests.</li><li>Keep records of customer interactions, transactions, and feedback.</li><li>Collaborate with internal teams to ensure customer satisfaction.</li></ul>Qualifications &amp; Skills:<ul><li>Bachelor&rsquo;s degree or equivalent experience preferred.</li><li>Prior experience in customer service or customer support roles is a plus.</li><li>Strong verbal and written communication skills.</li><li>Ability to handle challenging situations with patience and professionalism.</li><li>Goal-oriented, with proven ability to achieve sales targets.</li><li>Proficiency in MS Office and CRM tools is desirable.</li><li>Excellent problem-solving and interpersonal skills.</li></ul>Job Type: Full-timePay: Rs30,000.00 per monthApplication Question(s):<ul><li>This is a full-time onsite role Monday to Saturday, are you comfortable? </li><li>We are offering the salary of PKR 30,000 per month, are you comfortable?</li></ul>Work Location: In person

iTechNets

About Us:itechents is a tech company providing IT trainings &amp; certifications in various IT domains like, cloud computing, devops automation, storage, cyber security, and many more.Position Overview:As the customer services representative, you will play a pivotal role in attracting new customers and driving growth for our company. You will be responsible for developing and implementing a comprehensive lead generation strategy to enhance our outreach efforts and expand our business.Responsibilities:<ul><li>Research and identify new lead opportunities using various platforms such as LinkedIn, Facebook, and other lead generation platforms.</li><li>Conduct outreach through email campaigns and cold calls to engage potential leads.</li><li>Maintain and update files with accurate lead information.</li><li>Develop and execute innovative strategies for identifying and engaging potential customers via LinkedIn outreach and email outreach.</li><li>Spearhead lead generation campaigns from conception to execution.</li><li>Regularly report on the progress of lead generation initiatives to management, providing insights into key metrics, trends, and opportunities for improvement. Utilize data-driven analysis to refine strategies and achieve targets.</li><li>Utilize excellent communication and advertisement skills to effectively manage marketing activities and present our services to interested audiences.</li><li>Analyze, plan and implement resource requirements necessary to achieve targeted revenues and volume by working closely with the operations/business services management team and country management team.</li><li>Prioritize effectively, keep track of monthly progress and ensure thorough follow-up and be systematic in approach.</li></ul>Requirements:<ul><li>Bachelor's degree in Marketing, Business Administration, or related field.</li><li>Minimum 2 year proven experience as a customer services representative or similar role, with a track record of driving successful lead generation campaigns and achieving measurable results.</li><li>In-depth knowledge of lead generation techniques, lead management systems, and marketing automation tools.</li><li>Strong analytical skills with the ability to interpret data, draw insights, and make data-driven decisions to optimize campaign performance.</li><li>Excellent communication skills, both verbal and written, with the ability to effectively present and articulate ideas to diverse audiences.</li><li>Creative thinking and problem-solving abilities, with a focus on innovation and continuous improvement.</li><li>Ability to work independently and collaboratively in a fast-paced environment, managing multiple projects simultaneously and meeting deadlines.</li></ul>Job Type: Full-time (remote)Experience:IT Lead Generation: 2 years (Required)Job Type: Full-timePay: From Rs50,000.00 per monthWork Location: In person

Customer Services Representative - Female

ANALTYTICA

Job Title: Customer Service Representative Company: ATU Logistics Location: Near DHA Phase 6, Lahore Shift: Night Shift | 7:30 PM &ndash; 4:30 AM (Monday&ndash;Friday)About the RoleATU Logistics is looking for energetic, customer-focused professionals to join our night shift team in Lahore as Customer Service Representatives.In this role, you&rsquo;ll engage with clients across the US and Canada, handling both inbound and outbound calls, addressing inquiries, and promoting our freight and logistics services.This is a target-driven, in-office position for individuals who are confident communicators with a sales-oriented mindset and the ability to perform in a fast-paced environment.Key Responsibilities<ul><li>Manage inbound and outbound calls with professionalism and clarity.</li><li>Understand client needs and recommend effective logistics solutions.</li><li>Achieve or exceed performance KPIs and sales goals.</li><li>Accurately maintain client information and call details in the CRM system.</li><li>Resolve customer concerns promptly, coordinating with internal teams when necessary.</li><li>Stay informed about company services, promotions, and industry updates.</li></ul>Requirements<ul><li>Prior experience in customer service or telesales (experience in logistics or BPO preferred).</li><li>Excellent English communication skills &mdash; spoken and written.</li><li>Confident, persuasive, and results-driven attitude.</li><li>Must be available for full-time night shifts at our Lahore office (near DHA Phase 6).</li></ul>What We Offer<ul><li>Competitive salary with attractive performance-based bonuses.</li><li>A professional, supportive work culture focused on collaboration and growth.</li><li>Ongoing training and career advancement opportunities.</li></ul>If you&rsquo;re ambitious, target-driven, and eager to grow in a dynamic logistics environment, we&rsquo;d love to hear from you.Apply now and start your career journey with ATU Logistics!Job Type: Full-timePay: Rs50,000.00 - Rs100,000.00 per monthWork Location: In person

Explore 552+ Customer care representative in Lahore this November. Find roles across top companies and apply now to boost your career.

552 customer care representative jobs IN Lahore

Customer Service Representative

Customer Service Representative (Female )

Email Support Specialist

Customer Service Representative

Customer Service Representative

Customer Services Representative - Female

Customer Service Representative