customer sales representative Jobs in Lahore

customer sales representative

sales representative

sales development representative Jobs in Lahore

sales development representative

customer support representative Jobs in Lahore

customer support representative

sales consultant

customer care representative

Bonbird Pakistan

Customer Support &amp; Communication<ul><li>Respond promptly and professionally to customer inquiries via phone, email, chat, and social media.</li><li>Address and resolve complaints related to orders, service quality, delays, or product issues.</li><li>Escalate complex issues to the appropriate departments and follow up to ensure resolution.</li><li>Provide accurate information about menus, promotions, reservations, delivery policies, and store locations.</li></ul>Guest Experience Management<ul><li>Monitor guest feedback from third-party delivery apps, Google reviews, or internal systems.</li><li>Coordinate with restaurant teams to investigate and respond to negative feedback.</li><li>Log customer feedback and complaints to identify recurring issues and areas for improvement.</li></ul>Loyalty &amp; CRM Support<ul><li>Assist customers with loyalty program enrollment, point redemptions, and account issues.</li><li>Maintain updated customer records and report system issues to the CRM/IT team when necessary.</li><li>Help educate customers about ongoing offers, campaigns, or loyalty benefits.</li></ul>Reporting &amp; Process Improvement<ul><li>Track customer service KPIs (e.g., response time, resolution rate, satisfaction scores).</li><li>Recommend improvements to processes, FAQs, or systems to enhance efficiency and guest experience.</li><li>Prepare weekly or monthly reports summarizing customer issues and resolutions.</li></ul>Qualifications:<ul><li>Bachelor&rsquo;s degree (preferred).</li><li>1&ndash;3 years of experience in a customer service role, ideally in the restaurant, food delivery, or hospitality sector.</li><li>Calm and empathetic under pressure with strong problem-solving skills.</li><li>Basic understanding of restaurant operations and common customer concerns (e.g., delivery, dine-in experience, allergies).</li></ul>Location: LahoreJob Type: Full-timeWork Location: In person

Customer Care Representative (CCR)

Luminey

Location: DHA Phase 5, Lahore Industry: Real EstateJob OverviewWe are seeking a female Customer Service Representative (CSR) with prior experience in the real estate industry. The ideal candidate should be presentable, well-groomed, and articulate, with excellent communication and client-handling skills. She will be responsible for managing client queries, coordinating property visits, and providing professional support to ensure customer satisfaction.Key Responsibilities<ul><li>Serve as the first point of contact for walk-in clients, phone calls, and inquiries.</li><li>Build and maintain strong client relationships by providing professional assistance and follow-ups.</li><li>Coordinate with the sales/marketing team regarding property listings, client requirements, and leads.</li><li>Schedule and manage property visits for clients.</li><li>Maintain accurate client records, files, and documentation.</li><li>Provide after-sales service and resolve client concerns promptly.</li><li>Ensure a welcoming and professional office environment at all times.</li></ul>Requirements<ul><li>Female candidate, well-presentable and professional in appearance.</li><li>Prior experience in the real estate sector is a must.</li><li>Minimum 1&ndash;3 years of experience in customer service or client relationship roles.</li><li>Excellent communication (verbal &amp; written) and interpersonal skills.</li><li>Ability to handle client queries with patience, confidence, and professionalism.</li><li>Proficient in MS Office (Word, Excel, Outlook).</li><li>Bachelor&rsquo;s degree preferred (Business, Marketing, or related field).</li></ul>Job Type: Full-timeWork Location: In person

Customer Service Representative (Female)

Closet Stores Pvt. Ltd. (Rental Botique)

We are looking for a Customer Support Representative (Return Department) to join our team! If you have excellent communication skills, and experience in customer dealing, we&rsquo;d love to hear from you.Job Details:1. Coordinate daily ride and delivery operations to ensure timely completion.2.Coordinate with inventory department for smooth work flow.3. Track and support achievement of daily/weekly/monthly operational targets.4. Maintain accurate system entries and proper record documentationJob Details:Working Days: Monday to SaturdaySalary 30kTimings: 12:00 PM &ndash; 9:00 PMApply Now &ndash; Immediate Joining Preferred Call or WhatsApp: 0301 1104425Job Type: Full-timePay: Rs30,000.00 per monthWork Location: In person

Customer Service Representative (Return)

ANALTYTICA

Job Title: Customer Service Representative &ndash; Sales Focused Company: Fairways Logistics Location: DHA Phase 6, Lahore Shift Timing: Night Shift | 7:30 PM to 4:30 AM (Monday to Friday)Job Summary: Fairways Logistics is seeking dynamic, customer-focused individuals to join our team as Customer Service Representatives with a strong sales orientation. This role is ideal for candidates who thrive in a fast-paced environment, enjoy building client relationships, and have a passion for delivering exceptional service while identifying business opportunities. You will be working closely with clients based in the US and Canada, making it essential to have excellent communication skills and a proactive approach.As the first point of contact, you&rsquo;ll be responsible for answering inquiries, resolving issues, and using your interpersonal skills to promote and sell our logistics services. This is a full-time, in-office night shift role based at our DHA Phase 6 location in Lahore.Key Responsibilities:<ul><li>Manage inbound and outbound calls in a courteous, professional, and timely manner.</li><li>Understand customer needs and provide tailored logistics solutions that match their business requirements.</li><li>Actively seek opportunities to upsell and convert leads into long-term clients.</li><li>Achieve and exceed individual and team-based sales goals and KPIs.</li><li>Accurately maintain customer interactions and records in the company&rsquo;s CRM system.</li><li>Address client concerns with patience, empathy, and effective problem-solving.</li><li>Collaborate with internal departments to ensure timely and smooth service delivery.</li><li>Stay updated on company offerings and industry trends to better serve clients.</li></ul>Required Skills &amp; Qualifications:<ul><li>Proven experience in customer service or telesales; candidates with a logistics or BPO background will be given preference.</li><li>Fluent in English with excellent spoken and written communication skills.</li><li>Confident, persuasive, and solution-oriented approach to customer interactions.</li><li>Strong interpersonal skills with the ability to handle pressure and meet sales targets.</li><li>Willing and able to work full-time night shifts from the office.</li></ul>Why Join Fairways Logistics?<ul><li>Competitive salary with performance-based incentives.</li><li>Professional and growth-oriented work environment.</li></ul>Job Type: Full-timePay: Rs50,000.00 - Rs100,000.00 per monthWork Location: In person

Customer Service Representative

Shafi Group limited

About Us: At Marketing Max Ltd., we are a leading marketing company dedicated to delivering innovative advertising solutions to our clients. Our mission is to enable businesses to connect with their target audience effectively and efficiently through tailored strategies that maximize their return on investment. We pride ourselves on our dynamic work environment and focus on teamwork, creativity, and results-driven solutions.Job Overview:As a Customer Service Representative at Marketing Max Ltd., you will be the frontline liaison between our clients and our internal teams. Your primary responsibility will be to ensure that clients receive excellent service and support concerning our digital marketing services, including SEO, social media management, content marketing, and analytics. You will address inquiries, resolve issues, and help clients maximize the value of our services.Key Responsibilities:Client Communication:<ul><li>Respond to client inquiries via phone, email, and chat in a timely and professional manner.</li><li>Provide clear explanations and guidance regarding our digital marketing services, processes, and policies.</li><li>Maintain an empathetic and positive attitude when addressing client concerns.</li></ul>Issue Resolution:<ul><li>Diagnose and troubleshoot client issues related to digital marketing campaigns and services.</li><li>Collaborate with relevant internal teams (e.g., marketing, IT) to resolve complex issues efficiently.</li><li>Follow up with clients to ensure their issues are resolved and satisfaction is achieved.</li></ul>Client Onboarding:<ul><li>Assist in the onboarding process for new clients by guiding them through our services and helping them understand how to get started.</li><li>Provide training and resources to clients to help them utilize our tools and platforms effectively.</li></ul>Feedback Management:<ul><li>Collect and analyze client feedback to identify areas for improvement in our services.</li><li>Communicate client feedback to internal teams to enhance service offerings and client experience.</li></ul>Documentation and Reporting:<ul><li>Maintain accurate records of client interactions, inquiries, and transactions in our customer relationship management (CRM) system.</li><li>Prepare regular reports on customer service metrics and feedback trends.</li></ul>Continuous Learning:<ul><li>Stay updated on industry trends and digital marketing best practices to provide informed support to clients.</li><li>Participate in ongoing training and development opportunities to enhance your skills and knowledge.</li></ul>Qualifications:<ul><li>Bachelor&rsquo;s degree in business, Marketing, or a related field (preferred).</li><li>Proven experience in customer service or a related field, preferably within a digital marketing environment.</li><li>Strong understanding of digital marketing concepts and tools (e.g., SEO, PPC, social media).</li><li>Excellent communication and interpersonal skills, both written and verbal.</li><li>Problem-solving skills and the ability to think critically.</li><li>Proficiency in CRM software and Microsoft Office Suite (Excel, Word, Outlook).</li><li>Ability to work in a fast-paced environment and manage multiple tasks effectively.</li></ul>Why Join Us:<ul><li>Opportunity to work in a dynamic and growing industry.</li><li>Supportive and collaborative team environment.</li><li>Ongoing professional development and training opportunities.</li><li>Competitive salary and benefits package.</li></ul>How to Apply:If you are passionate about customer service and advertising and ready to join a team that values innovation and results, we want to hear from you! Please submit your resume and a cover letter detailing your relevant experience and explaining why you would be a great f it for this role to hr@marketingmax.co.uk. with the subject line &ldquo;Customer Service Representative Application &ndash; [Your Name].&rdquo;Marketing Max Ltd. is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.Job Types: Full-time, Contract Contract length: 12 monthsPay: Rs60,000.00 - Rs70,000.00 per monthAbility to commute/relocate:<ul><li>Lahore: Reliably commute or planning to relocate before starting work (Preferred)</li></ul>Education:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>Relevant: 3 years (Preferred)</li></ul>Language:<ul><li>English (Preferred)</li></ul>Work Location: In person

Urban Developers Group

Department: Customer Care Incharge ( Females Only) Location: Central Park Housing Scheme, Lahore main ferozpur road. Reports to: Admin managerKey Responsibilities:<ul><li>Supervise day-to-day operations of the customer care department.</li><li>Lead, guide, and support the customer care representatives to achieve service targets.</li><li>Handle escalated customer complaints and ensure timely resolution.</li><li>Monitor calls, emails, and other communication channels for quality and service standards.</li><li>Develop and implement customer care policies, procedures, and service standards.</li><li>Prepare and maintain reports on customer feedback, complaints, and service performance.</li><li>Coordinate with other departments (Sales, Operations, Accounts) to resolve customer concerns.</li></ul>Key Requirements:<ul><li>Bachelor&rsquo;s degree in Business Administration, Marketing, or relevant field.</li><li>3&ndash;5 years of experience in customer service with at least 1&ndash;2 years in a supervisory role.</li><li>Strong leadership and team management skills.</li><li>Excellent communication, interpersonal, and problem-solving abilities.</li><li>Ability to handle difficult situations and resolve conflicts effectively.</li><li>Proficiency in MS Office and CRM/customer care software.</li><li>Strong customer-oriented mindset with attention to detail.</li></ul>Job Type: Full-timeWork Location: In person

Customer Care Incharge

Achha Foods

Order ManagementAnswer inbound calls and Online customer and take orders for a variety of dairy products.Accurately record customer orders in the company's order management system.Verify and confirm order details with customers to ensure precision.Customer ServiceAddress customer inquiries regarding product availability, pricing, and delivery schedules.Handle complaints and escalate unresolved issues to the appropriate department.Maintain a polite and professional tone with customers at all times.Product KnowledgeStay updated on the company's product catalog, including new launches and seasonal items.Provide customers with recommendations based on their needs.Coordination and CommunicationCommunicate order details to inventory and logistics teams to ensure timely fulfillment.Notify customers about any order changes, delays, or promotions.Record Keeping and ReportingMaintain accurate and up-to-date records of orders, cancellations, and customer feedback.Prepare daily order reports for review by the Customer Service Manager.Upselling and PromotionInform customers about special offers, discounts, or new products to boost sales.Suggest complementary products to enhance customer orders.Any other responsibilities provided by the companyJob Type: Full-timePay: Up to Rs40,000.00 per monthApplication Question(s):<ul><li>Can you travel to Green forts 2 on daily basis?</li><li>Are you resident of Lahore?</li></ul>Education:<ul><li>Intermediate (Preferred)</li></ul>Experience:<ul><li>Call Centre or Customer Care: 1 year (Required)</li></ul>Willingness to travel:<ul><li>25% (Preferred)</li></ul>Work Location: In person

Customer Care Agent (Female)

Explore 606+ Customer care representative in Lahore this September. Find roles across top companies and apply now to boost your career.

606 customer care representative jobs IN Lahore

Customer Care Representative (CCR)

Customer Service Representative (Female)

Customer Service Representative (Return)

Customer Service Representative

Customer Service Representative

Customer Care Incharge

Customer Care Agent (Female)