sales executive

assistant manager sales operations Jobs in Lahore

assistant manager sales operations

customer sales representative Jobs in Lahore

customer sales representative

customer service representative Jobs in Lahore

customer service representative

customer support representative Jobs in Lahore

customer support representative

customer care representative

Byonyks Pvt Ltd

Job Summary:We are seeking a professional, well-presented, and proactive Customer Care Representative &ndash; Front Desk &amp; Internal Coordination to join our team.He/she is the primary point of contact for patients, clinics, and caregivers. This role ensures a professional, empathetic, and well-coordinated experience while supporting internal teams through effective communication and structured coordination in a healthcare/medical device setting.Key Responsibilities:Front Desk &amp; External Interaction<ul><li>Greet and assist patients, caregivers, clinic staff, and visitors with professionalism and empathy.</li></ul>Internal Coordination<ul><li>Coordinate effectively with Technical Support, Field Service, Logistics, Sales, and Operations teams.</li><li>Ensure accurate relay of information, follow-ups, and escalations across departments.</li><li>Track open requests and ensure timely resolution in line with SOPs.</li></ul>Documentation &amp; Compliance<ul><li>Maintain accurate records of interactions in CRM or internal systems.</li><li>Ensure patient confidentiality and compliance with HIPAA, data privacy, and internal policies.</li><li>Follow approved scripts, SOPs, and communication standards consistently.</li></ul>Customer Experience<ul><li>Deliver a patient-centric service experience with empathy, patience, and professionalism.</li><li>Handle concerns calmly and escalate issues appropriately when required.</li><li>Contribute to continuous improvement of front-desk and customer care processes.</li><li>Handle inbound and outbound calls, emails, and walk-in inquiries related to medical devices and services (non-clinical).</li><li>Receive and manage calls from U.S.-based patients for general information, guidance, and service-related inquiries, following approved scripts and SOPs.</li><li>Communicate clearly and confidently, ensuring understanding and reassurance for patients and caregivers.</li><li>Guide visitors on processes, documentation, and next steps in a structured manner.</li></ul>Key Competencies:<ul><li>High level of integrity and professionalism.</li><li>Strong interpersonal skills and the ability to build rapport with clients and colleagues.</li><li>Sales-oriented mindset with a proactive approach to customer engagement.</li><li>Attention to detail and problem-solving skills.</li><li>Ability to handle confidential information with discretion.</li></ul>Required Qualifications<ul><li>Bachelor&rsquo;s degree or equivalent (preferred).</li><li>Experience in customer care, front desk operations, or healthcare-related support roles (medical device experience preferred).</li><li>Proficiency in MS Office and CRM or customer management systems.</li></ul>Preferred Skills &amp; Attributes<ul><li>Good verbal and written communication skills with a clear, professional accent.</li><li>Bilingual capability (English and Urdu preferred)</li><li>Ability to communicate effectively with patients, caregivers, and healthcare professionals.</li><li>Strong interpersonal, organizational, and multitasking skills.</li><li>Detail-oriented with strong follow-up discipline.</li></ul>Working Conditions<ul><li>On-site, front-desk role in a healthcare/medical device environment.</li><li>May require coordination beyond standard office hours depending on operational needs.</li></ul>Performance Metrics<ul><li>Patient, caregiver, and clinic satisfaction levels</li><li>Accuracy and completeness of documentation</li><li>Effectiveness and timeliness of internal coordination</li><li>Compliance with SOPs and service quality standards</li></ul>Job Type: Full-timePay: Rs60,000.00 per monthAbility to commute/relocate:<ul><li>Lahore: Reliably commute or planning to relocate before starting work (Required)</li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Work Location: In person

Customer Care Representative – Front Desk & Internal Coordination

Tech Solutions Pro

Customer Service Representative (CSR) &ndash; Packaging IndustryJob SummaryWe are looking for a professional and customer-focused Customer Service Representative (CSR) to join our team. The ideal candidate will be responsible for handling customer queries efficiently through calls and emails, ensuring excellent communication and problem resolution. Candidates with prior experience in the packaging industry will be preferred.Key Responsibilities<ul><li>Respond to customer inquiries via phone calls and email in a professional and timely manner</li><li>Provide accurate information regarding products, pricing, orders, and delivery timelines</li><li>Resolve customer complaints and concerns effectively while maintaining company standards</li><li>Coordinate with production and sales teams regarding order status and requirements</li><li>Maintain proper records of customer interactions and transactions</li><li>Ensure high levels of customer satisfaction through excellent communication skills</li></ul>Requirements<ul><li>Excellent English communication skills (Written &amp; Verbal &ndash; Mandatory)</li><li>Strong call-handling and email correspondence skills</li><li>Prior experience in customer service (Packaging industry experience preferred)</li><li>Knowledge of packaging products, materials, and production process will be an advantage</li><li>Good problem-solving and interpersonal skills</li><li>Ability to work under pressure and meet deadlines</li><li>Proficient in MS Office and basic computer operations</li></ul>Preferred Qualifications<ul><li>Experience working in a Packaging Company</li><li>Understanding of custom packaging workflow and order processing</li></ul>What We Offer<ul><li>Market-competitive salary</li><li>Professional working environment</li><li>Growth opportunities</li></ul>Job Type: Full-timePay: Rs40,000.00 - Rs200,000.00 per monthWork Location: In person

Customer Service Representative (CSR)

Tech zone consultancy

Job Title: Customer Service RepresentativeJob Summary:Our UK-based travel agency with an office in Lahore is hiring Travel Consultants for a full-time, onsite position. Fresh candidates with strong English communication skills are encouraged to apply.Key Responsibilities:<ul><li>Handle inbound and outbound calls for Hajj, Umrah &amp; travel inquiries</li><li>Provide complete package details and convert leads into confirmed bookings</li><li>Assist customers with ticketing, amendments, and travel documentation</li><li>Follow up with clients to achieve sales and revenue targets</li><li>Maintain accurate CRM records and ensure professional communication with UK clients</li></ul>Skills &amp; Qualifications:<ul><li>Education: High school diploma or equivalent.</li><li>Experience: Previous customer service experience, preferably in travel.</li><li>Skills: Excellent spoken English, problem-solving, and attention to detail.</li><li>Technical: Familiarity with CRM systems and booking software.</li></ul>Benefits:<ul><li>Competitive salary</li><li>Performance-based commission</li><li>Paid training</li><li>Growth opportunities</li></ul>Interested candidates can apply now or send their CV at hr@travelshook.pkJob Type: Full-timePay: Rs25,000.00 - Rs50,000.00 per monthWork Location: In person

Customer Service Representative

AV Private Limited

Job post summaryPay: 50,000.00 (PKR) - 70,000.00 (PKR) per monthJob description:Position Overview: We are looking for a Customer Service Representative who will serve as the primary point of contact for customers, ensuring timely and accurate responses to inquiries. The ideal candidate should have strong communication skills, a customer-focused mindset, and the ability to handle customer concerns with patience and professionalism.Key Responsibilities:<ul><li>Respond to customer queries via phone, email, chat, or social media.</li><li>Provide accurate information regarding products, services, policies, and procedures.</li><li>Resolve customer issues efficiently and escalate complex cases to the relevant department.</li><li>Maintain customer records by updating information in the system.</li><li>Ensure a high level of customer satisfaction through effective communication and follow-ups.</li><li>Process orders, refunds, account updates, and service requests.</li><li>Meet performance targets including response time, quality standards, and customer satisfaction ratings.</li><li>Collaborate with the team to improve processes and enhance the customer experience.</li></ul>Requirements:<ul><li>Minimum education: Intermediate or Bachelor&rsquo;s degree preferred.</li><li>Prior experience in customer support (voice or non-voice) is a plus.</li><li>Strong verbal and written communication skills.</li><li>Good problem-solving and active listening abilities.</li><li>Ability to multitask and work in a fast-paced environment.</li></ul>Job Type: Full-timeWork Location: In personJob Type: Full-timePay: Rs50,000.00 - Rs70,000.00 per monthWork Location: In personJob Types: Full-time, FresherPay: Rs50,000.00 - Rs70,000.00 per monthWork Location: In personJob Type: Full-timePay: Rs50,000.00 - Rs70,000.00 per monthWork Location: In person

OZ Developers

Company: OZ GroupLocation: Bahria Orchard, Lahore (Onsite)Job Type: Internship (Full-Time)Duration: 3 Months (Can be extended based on performance)Job Description:OZ Group is looking for a confident and energetic Customer Support Representative (Calling Agent &ndash; Intern) to join our team. This is a great opportunity for fresh graduates or students who want to gain hands-on experience in customer dealing and communication.Responsibilities:<ul><li>Make outbound calls to customers</li></ul><ul><li>Handle customer inquiries professionally</li></ul><ul><li>Provide information about company services</li></ul><ul><li>Maintain call records and follow-ups</li></ul><ul><li>Resolve basic customer complaints</li></ul><ul><li>Coordinate with internal departments when required</li></ul>Requirements:<ul><li>Good communication skills (Urdu &amp; basic English)</li></ul><ul><li>Confident speaking skills</li></ul><ul><li>Basic computer knowledge</li></ul><ul><li>Positive attitude and willingness to learn</li></ul><ul><li>Fresh candidates are encouraged to apply</li></ul>What We Offer:<ul><li>Practical work experience</li></ul><ul><li>Professional working environment</li></ul><ul><li>Internship certificate</li></ul><ul><li>Opportunity for permanent position based on performance</li></ul>Location: 4th Floor, Bahria Sky Mall, Bahria Orchard, LahoreWorking Days: Monday to SaturdayJob Type: Internship Contract length: 3 monthsPay: Rs15,000.00 - Rs25,000.00 per monthWork Location: In person

Customer Support Representative (Calling Agent) – Internship

UserWise

<div>
 
 Schedule
 
 
 
 Monday to Friday
 
 
 6pm to 3am OR 2 am - 11 am (Pakistan time)
 
 
 
 Type
 
 
 
 Full-time
 
 
 
 Position Overview
 
 
 
 As a Customer Service Agent for UserWise Services, you play a crucial role in delivering exceptional support to our app users and maintaining the app's positive reputation. Your primary responsibility is to address user inquiries, resolve issues, and ensure a seamless experience for players who earn rewards by installing games and achieving milestones.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Review Management: Monitor and respond to user reviews on the App Store and Google Play. Ensure users know we're committed to resolving their issues while maintaining a positive public image and app rating
 </li>
 <li>
 User Support: Handle incoming user tickets, providing assistance, troubleshooting tracking or account-related issues, and ensuring timely resolutions
 </li>
 <li>
 Escalation Management: Proactively escalate urgent or widespread issues directly to the development team, enabling swift resolution to maintain app functionality and user satisfaction
 </li>
 <li>
 Communication: Maintain a professional yet friendly tone in all interactions to foster trust and loyalty among users
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 1+ year of experience in Online Customer Support
 </li>
 <li>
 Excellent written (English) communication skills with the ability to adapt tone and style based on the audience.
 </li>
 <li>
 Strong problem-solving abilities and attention to detail to ensure accurate and effective issue resolution
 </li>
 <li>
 Ability to prioritize and escalate urgent matters appropriately
 </li>
 <li>
 Customer-focused mindset with a commitment to delivering a positive user experience
 </li>
 <li>
 Familiarity with mobile apps and basic troubleshooting processes is a plus
 </li>
 <li>
 This position is ideal for someone passionate about helping users, solving problems, and contributing to the success of a growing app by ensuring player satisfaction
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 <ul>
 <li>
 Market competitive, tax-free USD salaries
 </li>
 <li>
 Private Health Insurance
 </li>
 <li>
 Paid Time Off
 </li>
 <li>
 Performance Bonus
 </li>
 <li>
 Annual Performance Reviews
 </li>
 </ul>
</div>

Customer Support Representative

Karnak Home

Company: ADVORA MEDIA Location: Grand Square Mall, Gulberg III, Lahore Type: Onsite Timings: Mon&ndash;Sat | 10:00 AM &ndash; 7:00 PM (1 hour Break)Overview:As a Customer Service Representative at our fast-paced company, you will be the first point of contact for our customers, providing professional and friendly service through various channels such as phone, email, and Social Media. Your role will be crucial in resolving issues, answering questions, and ensuring a seamless shopping experience. We are looking for individuals who are passionate about helping others and can maintain a positive attitude under pressure.Job Duties &amp; Responsibility:Customer Inquiry Resolution:<ul><li>Respond promptly to customer inquiries, including order status, product information, and shipping details.</li><li>Handle and resolve customer complaints with professionalism and patience.</li></ul>Order Management Support:<ul><li>Assist customers with placing or ducts to provide accurate information to customers.</li><li>Participate in training sessions to improve knowledge and customer service skills.</li><li>ders, returns, exchanges, and refunds.</li><li>Work closely with logistics and warehouse teams to ensure timely delivery of orders.</li></ul>Feedback and Escalation:<ul><li>Collect customer feedback and communicate this feedback to the relevant departments for improvement.</li><li>Escalate unresolved issues to the appropriate internal teams or management.</li></ul>Database Management:<ul><li>Keep records of customer interactions, transactions, comments, and complaints.</li><li>Update customer information in the database during and after each contact.</li></ul>Policy and Product Knowledge:<ul><li>Stay up-to-date with company policies, procedures, and pro</li></ul>Required Qualifications:<ul><li>High school diploma or equivalent; higher education or certifications in customer service or related fields are a plus</li><li>Proven customer support experience or experience as a client service representative.</li><li>Strong phone contact handling skills and active listening.</li><li>Familiarity with CRM systems and practices.</li><li>Excellent communication and presentation skills.</li><li>Ability to multitask, prioritize, and manage time effectively.</li><li>Empathy and a customer-oriented attitude.</li><li>Ability to work in a team and maintain professionalism under pressure.</li></ul>Job Type: Full-timePay: Rs40,000.00 - Rs70,000.00 per monthApplication Question(s):<ul><li>Are you fluent in Arabic?</li></ul>Language:<ul><li>ARABIC (Required)</li></ul>Location:<ul><li>Lahore (Required)</li></ul>Work Location: In person

Customer Service (ARABIC-ONSITE)

Explore 248+ Customer care representative in Lahore this February. Find roles across top companies and apply now to boost your career.

248 customer care representative jobs In Lahore

Customer Care Representative – Front Desk & Internal Coordination

Customer Service Representative (CSR)

Customer Service Representative

Customer Service Representative

Customer Support Representative (Calling Agent) – Internship

Customer Support Representative

Customer Service (ARABIC-ONSITE)