customer support representative Jobs in Lahore

customer support representative

call center representative Jobs in Lahore

call center representative

customer service representative Jobs in Lahore

customer service representative

business development representative Jobs in Lahore

business development representative

customer sales representative Jobs in Lahore

customer sales representative

customer care representative

AA Web Solutions Pvt Ltd

Are you ready to take on an exciting role with a leading name in the label industry? AA Labels, based in Peterborough, UK, is a renowned supplier of premium labels, catering to diverse customer needs across industries. From plain to printed labels, rolls to sheets, and a wide variety of shapes, sizes, and colors, we deliver tailored, innovative solutions that make us stand out in the market.We&rsquo;re looking for a proactive, customer-focused professional to join our Customer Care team. If you have excellent verbal and written English skills, a passion for delivering exceptional service, and at least two years of experience in a similar role, this could be the perfect opportunity for you! Experience dealing with UK customers would be a bonus.Why Join Us?● Be part of a fast-paced, customer-driven team that thrives on providing outstanding service.● Contribute to a growing industry leader with a strong reputation for quality and innovation.● Grow your career with training, support, and opportunities for progression.Key Responsibilities● Respond to customer inquiries, quotes, and orders across live chat, phone, and email, ensuring SLA compliance.● Provide tailored advice and recommendations to meet customer needs and exceed expectations.● Proactively upsell AA Labels&rsquo; products and services.● Build strong relationships with customers, ensuring every interaction is followed up in writing.● Drive sales growth through consultative approaches and quotation conversion.● Follow up on sample orders and quotations to maximize order conversions.● Support colleagues and ensure seamless team coverage during absences or peak times.● Manage and oversee customer complaints, returns, and artwork-related queries to ensure timely resolutions.● Track and monitor express orders to ensure customer satisfaction.What We&rsquo;re Looking For Knowledge● Strong mathematical understanding, including geometry and measurements.● Expertise in customer care and relationship management.● Consultative sales and quotation conversion techniques.(Knowledge of the label industry is a plus, but don&rsquo;t worry &ndash; we&rsquo;ll provide full training!)Skills● Exceptional verbal and written English communication.● Professional telephone presence and outstanding interpersonal skills.● Strong problem-solving abilities with a keen eye for detail.● Time management and multitasking in high-pressure situations.● IT proficiency, particularly in Microsoft Office (PowerPoint, Word, Outlook, Excel).Qualities● A positive &ldquo;can-do&rdquo; attitude and adaptability in dynamic environments.● Empathy and customer-focused problem-solving.● Ownership and accountability for seeing tasks through to completion.● Quick learner with the ability to apply technical knowledge effectively.Working Hours● 12:00 pm &ndash; 09:00 pm (Monday &ndash; Friday)● Adjusted for UK daylight saving hours.What&rsquo;s In It For You?● Potential to earn performance-related bonusesIf you&rsquo;re passionate about delivering exceptional customer experiences and are ready to take your career to the next level, we&rsquo;d love to hear from you!Apply now and become part of our journey to excellence.Ability to commute/relocate: Lahore: Reliably commute or planning to relocate before starting work (Required)Experience: Customer Support: Min 2 years (Required)Language: English (Required)Location: Lahore (Required)Pay: Rs80,000.00 per hourWork Location: In person

Customer Care Representative

CO BUILD PVT LTD

Customer Care RepresentativeJob Type: Full-timePermanentShift:Morning Shift JobSummary:We are lookitomer-obsessed and energetic Customer Care Representative to join our growing team. In this role, you will be the primary point of contact for our customers, helping them resolve queries, navigate our services, and ensure they have an outstanding experience with our brand.If you are a great listener, a quick problem solver, and have excellent communication skills, we want to hear from you!Key Responsibilities Customer Support: Respond promptly and professionally to customer inquiries via phone, email, and live chat.Problem Resolution: Identify, troubleshoot, and resolve customer complaints efficiently to ensure high satisfaction.Product Knowledge: Maintain a deep understanding of our products/services to provide accurate information and guide customers.Data Entry: Accurately log customer interactions, issues, and resolutions into our CRM system.Team Collaboration: Escalate complex issues to supervisors or relevant departments when necessary.Requirements &amp; Qualifications Education: Bachelor&rsquo;s degree or Intermediate with relevant experience.Experience: 1&ndash;2 years of experience in customer service, call centers, or a retail environment.Communication: Exceptional verbal and written communication skills in English and Urdu.Skills: Strong multitasking abilities, emotional intelligence, and stress management under pressure.Benefits &amp; Perks Competitive basic salaryAnnual paid leaves and festival bonuses.Clear career growth path and professional development opportunities.A vibrant, inclusive, and friendly workplace culture.Pay: Rs40,000.00 - Rs70,000.00 per monthWork Location: In person

Customer service representative

The Services Tree Enterprises 

SourceTek is Hiring &ndash; Customer Service Representative (Female)Location: DHA Phase 1, Lahore Shift: Morning Shift Working Days: Monday to Friday Salary: PKR 60,000 &ndash; 80,000SourceTek is hiring a Customer Service Representative (Female) for one of its clients, an Ecommerce Business. We are looking for a professional and customer-focused individual who can efficiently handle customer queries and provide excellent support services.Roles &amp; Responsibilities:<ul><li>Handle customer queries through calls, chat, and email</li><li>Resolve customer complaints in a professional manner</li><li>Provide product, delivery, and order-related information</li><li>Coordinate with internal teams for issue resolution</li><li>Maintain customer records and follow-ups</li><li>Ensure customer satisfaction and a positive customer experience</li></ul>Requirements:<ul><li>1&ndash;2 years of relevant CSR experience</li><li>Good English communication and accent</li><li>Strong customer handling skills</li><li>Basic computer knowledge</li><li>Prior Ecommerce experience will be a plus</li><li>Professional attitude and confidence</li></ul>Interested candidates can send their resumes at: talent@sourcetek.coPay: Rs60,000.00 - Rs80,000.00 per monthWork Location: In person

Customer Service Representative

Alfa HR Consultancy

<div>
 
 
 
 Company Description
 
 
 
 
 
 
 Alfa HR Consultancy is an established firm in Lahore, Pakistan, offering HR consultancy, executive search, recruitment, employee outsourcing, freelancing, payroll management, and training &amp; development services. With a network of offices across Pakistan, we specialize in sourcing professionals, skilled, and semi-skilled workers for various industries.
 
 
 
 
 
 
 
 
 
 Role Description
 
 
 
 
 
 
 This is a full-time on-site role for a Call Center Representative at Alfa HR Consultancy in Lahore. The Call Center Representative will be responsible for handling customer inquiries, providing excellent customer support, ensuring customer satisfaction, and utilizing computer literacy skills to navigate systems and databases.
 
 
 
 
 
 
 
 
 
 Qualifications
 
 
 
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 Customer Service Representatives and Customer Support skills
 
 
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 Experience in maintaining high levels of Customer Satisfaction
 
 
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 Strong Interpersonal Skills
 
 
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 Computer Literacy with proficiency in relevant software
 
 
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 Excellent communication skills, both verbal and written
 
 
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 Ability to multitask and work efficiently in a fast-paced environment
 
 
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 Previous experience in a call center or customer service role is preferred
 
 
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 High school diploma or equivalent required, college degree a plus
 
 
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Call Center Representative

ZDIGITIZING

Job Title: Customer Support Representative (CSR)Company: ZDIGITIZINGLocation: RemoteJob Type: Full-Time (Permanent)About UsZdigitizing LLC provides embroidery digitizing and vector art services to customers around the world. We focus on quality work and quick delivery. We are growing and looking for a Customer Support Representative who can provide excellent service and assist our international clients.Compensation &amp; BenefitsSalary Range: PKR 40,000 &ndash; 60,000 per month.Opportunities for professional growth and skill development.Remote working environment.Key ResponsibilitiesRespond to customer inquiries via phone, email, and live chat within defined response times.Provide accurate information about services, pricing, and processes.Handle order placement, edits, and ensure accurate data entry in CRM/helpdesk systems.Track orders and assist customers with updates and account-related queries.Resolve customer complaints efficiently and professionally.Maintain high accuracy in all interactions to minimize errors and rework.Ensure a positive customer experience and follow up for issue resolution.Identify recurring issues and suggest process improvements.Ensure compliance with company policies and service standards.Job RequirementsExperience:1&ndash;2 years of experience in customer service, support, or a related role.Skills:Strong English communication skills (written and verbal).Ability to deal with international clients, especially from the UK and US.Problem-solving and conflict resolution skills.Strong customer handling and active listening abilities.Good typing speed and multitasking skills.Basic technical troubleshooting skills.Strong time management and organizational skills.Ability to handle difficult customers professionally.System, Timing &amp; Other RequirementsReliable and high-speed internet connection.Personal laptop or computer.6&ndash;8 hours of power backup for uninterrupted work.Willingness to work in monthly rotational shifts.Agreement to company contract and policies.Pay: Rs40,000.00 - Rs60,000.00 per monthWork Location: Remote

Customer Service Representative (Remote)

Luminey

Location: DHA Phase 4, Lahore Industry: Automobile Experience Required: 2&ndash;5 Years Job Type: Full-TimeJob OverviewWe are looking for a professional and customer-focused Customer Support Representative (CSR) in the automobile industry. The ideal candidate will be responsible for handling customer inquiries, providing accurate information, and ensuring an excellent customer experience.Key Responsibilities<ul><li>Handle customer inquiries via calls, emails, and face-to-face interactions</li><li>Provide accurate information regarding vehicles, services, and company procedures</li><li>Assist customers with bookings, follow-ups, and after-sales support</li><li>Resolve customer complaints in a professional and timely manner</li><li>Maintain proper records of customer interactions and feedback</li><li>Coordinate with sales and service teams for issue resolution</li><li>Ensure high levels of customer satisfaction</li><li>Support daily operational customer service tasks</li></ul>Requirements<ul><li>2&ndash;5 years of experience in customer support (automobile industry preferred)</li><li>Strong communication and interpersonal skills</li><li>Professional and presentable personality</li><li>Good problem-solving and multitasking abilities</li><li>Basic knowledge of MS Office and computer systems</li><li>Ability to work in a fast-paced environment</li></ul>What We Offer<ul><li>Competitive salary package</li><li>Growth opportunities in the automobile industry</li><li>Professional and supportive working environment</li><li>Career development and learning exposure</li></ul>Work Location: In person

Customer Support Representative (CSR) – Automobile Industry

HZA SMC PVT LTD

Job Title: Customer Support RepresentativeCompany: HZA SYDLocation: LahoreAbout Us: HZA SYD is a leading player in the electronics industry, specializing in cutting-edge technology solutions. With a commitment to innovation and customer satisfaction, we are seeking a dynamic Customer Support Representative to join our team. This is a fantastic opportunity for an organized and motivated individual to contribute to the success of a rapidly growing company.Job Description:We're looking for a highly skilled Customer Support Representative to join our team! As a Customer Support Representative, you will be the face of our company, providing top-notch support to our customers via phone, email, and chat.Requirements:High English communication skills (written and verbal)- Excellent customer service skills- Ability to work in a fast-paced environment- Strong problem-solving skillsResponsibilities:Respond to customer inquiries via phone, email, and chat- Resolve customer complaints and issues in a timely and professional manner- Provide product/service information and solutions to customers- Utilize software and tools to track and manage customer interactions- Collaborate with internal teams to resolve customer issuesWhat We Offer:<ul><li>Competitive salary and benefits package-</li><li>Opportunity to work with a growing company</li><li>Professional development and growth opportunities</li><li>Fun and supportive team environment.</li></ul>How to Apply: If you're passionate about delivering exceptional customer service and have high English communication skills, please submit your resume at: +334-0440848hr@mobileemporium.com.auJob Type: Full-time ( 5:00 am - 2:30 pm )Pay: Rs 35000 - Rs 100000 per monthExperience:<ul><li>1-2years (Required)</li></ul>Language:<ul><li>English (Required)</li></ul>Job Type: Full-timePay: Rs35,000.00 - Rs100,000.00 per monthExperience:<ul><li>digital sales: 2 years (Required)</li></ul>Language:<ul><li>English (Required)</li></ul>Work Location: In person

Customer Support Representative

Explore 140+ Customer care representative in Lahore this June. Find roles across top companies and apply now to boost your career.