customer care specialist, operations Jobs in Istanbul Turkey

customer care specialist, operations

customer service specialist Jobs in Istanbul Turkey

customer service specialist

customer payment and credit services specialist Jobs in Istanbul Turkey

customer payment and credit services specialist

operations specialist Jobs in Istanbul Turkey

operations specialist

sales operations specialist Jobs in Istanbul Turkey

sales operations specialist

customer care specialist operations

L'Oréal

<div>
 The world leader in beauty, present in 150 countries on five continents! Our 36 international brands include L&rsquo;Or&eacute;al Paris, Kiehl&rsquo;s, Vichy, Giorgio Armani Beauty, Garnier, Yves Saint Laurent Beaut&eacute;, Ralph Lauren, Maybelline New York, K&eacute;rastase, Biotherm, Lanc&ocirc;me, NYX PMU, L&rsquo;Or&eacute;al Professionnel, Vichy, La Roche-Posay, Diesel, Cerave and more.
 <br/>
 <br/>
 For more than a century, L&rsquo;Or&eacute;al has devoted itself solely to one business: beauty. We strive to be the 1st
 <strong>
  beauty-tech
 </strong>
 company all around the world!
 <strong>
  Beauty
 </strong>
 is a powerful force that moves us. Our goal is to offer each and every person around the world the best of beauty in terms of quality, efficacy, safety, sincerity and responsibility to satisfy all beauty needs and desires in their infinite diversity. Our ambition for the coming years is to
 <strong>
  create the beauty that moves the world!
  <br/>
  <br/>
 </strong>
 If you are ready to take charge of your career and join us on our quest for the next billion consumers, follow us to get the insider scoop on our business, culture, and tips on how to join us to shape the future of beauty. Join our
 <strong>
  Operations/Supply Chain Team!
  <br/>
  <br/>
 </strong>
 <strong>
  What You&rsquo;ll Do
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Accountable for end to end order processing, ensuring data integrity and seamless transfer of all customer orders into SAP via Idoc and integration system controls.
  </li>
  <li>
   Proactively ensure order processing and follow-up until the delivery to achieve OTFR (On Time Fill Rate) and OTIF (On Time In Full) targets with customer oriented approach
  </li>
  <li>
   Develop Colaboration projects with clients (Data exchanges, flow optimization,Service Rate, KPI&rsquo;s, OSA, stock in trade etc.)
  </li>
  <li>
   Manage system incidents (SAP and domestic tools) and continuously seek opportunities to improve and optimize OTC process,driving new initiatives and implementing improvement projects.
  </li>
  <li>
   Identify customer needs and define related strategy with Customer Care Manager and sales team
  </li>
  <li>
   Efficiently answer the client requirements (deadlines, shortages, information, disputes) and record, analyze and follow up the dispute situations (complains, deductions, returns etc.) in accordance with the Credit Control, sales and controlling teams, and physical distribution
  </li>
  <li>
   Oversee the delivery process post-order execution, coordinating with internal teams to anticipate and resolve any potential delays to secure on time delivery.
  </li>
  <li>
   Ensure that you reinforce the credit policy and the application of our sales terms and conditions in term of payment deadlines, through follow-up of the bills payment
  </li>
  <li>
   Stay in touch with Credit Control department in order to identify any credit risks and to implement adapted corrective actions
  </li>
  <li>
   Communicate towards the hierarchy in case of problems and implement adapted corrective actions and ensure the continuity of service
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Do You Have What It Takes
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   University degree and excellent communication skills in English,
  </li>
  <li>
   Minimum 1 years of experience in customer service and/or logistics,
  </li>
  <li>
   Consumer oriented spirit with service as a priority in order to establish a personalized relationship with the client, and optimize the service level
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What Could L&rsquo;or&eacute;al Offer You
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   The ultimate place to win and achieve your career dreams if you take initiative and push the boundaries while helping others shine along the way
  </li>
  <li>
   Work with some of the biggest brands and experts in the business, and the most passionate people
  </li>
  <li>
   A diverse environment
  </li>
  <li>
   Opportunity to be at the center of digital transformation
  </li>
  <li>
   World class training and development
   <br/>
   <br/>
  </li>
 </ul>
 #WEARELOREAL
 <br/>
 <br/>
 Take a closer look at our world here!
</div>


Customer Care Specialist, Operations

<div><div>The world leader in beauty, present in 150 countries on five continents! Our 36 international brands include L&rsquo;Or&eacute;al Paris, Kiehl&rsquo;s, Vichy, Giorgio Armani Beauty, Garnier, Yves Saint Laurent Beaut&eacute;, Ralph Lauren, Maybelline New York, K&eacute;rastase, Biotherm, Lanc&ocirc;me, NYX PMU, L&rsquo;Or&eacute;al Professionnel, Vichy, La Roche-Posay, Diesel, Cerave and more.</div><div></div><div><br>
For more than a century, L&rsquo;Or&eacute;al has devoted itself solely to one business: beauty. We strive to be the 1st <b>beauty-tech</b> company all around the world! <b>Beauty</b> is a powerful force that moves us. Our goal is to offer each and every person around the world the best of beauty in terms of quality, efficacy, safety, sincerity and responsibility to satisfy all beauty needs and desires in their infinite diversity. Our ambition for the coming years is to <b>create the beauty that moves the world!</b></div><div></div><div><br>
If you are ready to take charge of your career and join us on our quest for the next billion consumers, follow us to get the insider scoop on our business, culture, and tips on how to join us to shape the future of beauty. Join our <b>Operations/Supply Chain Team!</b></div><div></div><div><br>
WHAT YOU&rsquo;LL DO</div><br>
<div></div><ul><li>
Accountable for end to end order processing, ensuring data integrity and seamless transfer of all customer orders into SAP via Idoc and integration system controls.</li><li>
Proactively ensure order processing and follow-up until the delivery to achieve OTFR (On Time Fill Rate) and OTIF (On Time In Full) targets with customer oriented approach</li><li>
Develop Colaboration projects with clients (Data exchanges, flow optimization,Service Rate, KPI&rsquo;s, OSA, stock in trade etc.)</li><li>
Manage system incidents (SAP and domestic tools) and continuously seek opportunities to improve and optimize OTC process,driving new initiatives and implementing improvement projects.</li><li>
Identify customer needs and define related strategy with Customer Care Manager and sales team</li><li>
Efficiently answer the client requirements (deadlines, shortages, information, disputes) and record, analyze and follow up the dispute situations (complains, deductions, returns etc.) in accordance with the Credit Control, sales and controlling teams, and physical distribution</li><li>
Oversee the delivery process post-order execution, coordinating with internal teams to anticipate and resolve any potential delays to secure on time delivery.</li><li>
Ensure that you reinforce the credit policy and the application of our sales terms and conditions in term of payment deadlines, through follow-up of the bills payment</li><li>
Stay in touch with Credit Control department in order to identify any credit risks and to implement adapted corrective actions</li><li>
Communicate towards the hierarchy in case of problems and implement adapted corrective actions and ensure the continuity of service</li></ul><div></div><div><br>
DO YOU HAVE WHAT IT TAKES</div><br>
<div></div><ul><li>
University degree and excellent communication skills in English,</li><li>
Minimum 1 years of experience in customer service and/or logistics,</li><li>
Consumer oriented spirit with service as a priority in order to establish a personalized relationship with the client, and optimize the service level</li></ul><div></div><div><br>
WHAT COULD L&rsquo;OR&Eacute;AL OFFER YOU</div><br>
<div></div><ul><li>
The ultimate place to win and achieve your career dreams if you take initiative and push the boundaries while helping others shine along the way</li><li>
Work with some of the biggest brands and experts in the business, and the most passionate people</li><li>
A diverse environment</li><li>
Opportunity to be at the center of digital transformation</li><li>
World class training and development</li></ul><div></div><div><br>
#WEARELOREAL</div><div>
Take a closer look at our world here!</div></div>

Nilfisk

<div><div>We are seeking a dedicated and customer-focused Customer Care Assistant Specialist to join our team. The role is responsible for providing excellent customer support through various channels, resolving issues promptly, and ensuring a positive customer experience.</div><div></div><div>
Key Responsibilities</div><ul><li><div>
Respond to customer inquiries via phone, email, chat, or social media in a timely and professional manner.</div></li><li><div>
Troubleshoot and resolve customer issues, escalating complex cases to higher-level support when necessary.</div></li><li><div>
Provide guidance and education to customers on product features, usage, and troubleshooting steps.</div></li><li><div>
Accurately document customer interactions and maintain updated records in the CRM system.</div></li><li><div>
Collect customer feedback and communicate insights to relevant departments to improve products and services.</div></li><li><div>
Maintain knowledge of company products, policies, and procedures to deliver effective solutions.</div></li><li><div>
Collaborate with cross-functional teams (sales, technical support, operations) to ensure seamless customer care.</div></li></ul><div></div><div>
Qualifications &amp; Skills</div><ul><li><div>
High school diploma or equivalent; a bachelor&rsquo;s degree is a plus.</div></li><li><div>
Proven experience in customer service, call centers, or related roles.</div></li><li><div>
Strong verbal and written communication skills.</div></li><li><div>
Proficiency with CRM systems (e.g., Salesforce, Zendesk, Freshdesk) and Microsoft Office/Google Workspace.</div></li><li><div>
Ability to multitask, prioritize, and manage time effectively.</div></li><li><div>
Strong problem-solving abilities with patience and empathy.</div></li><li><div>
Team player with a positive attitude and willingness to learn.</div></li></ul><div></div><div>
What We Offer</div><ul><li><div>
Competitive salary and benefits package.</div></li><li><div>
Opportunities for career growth and advancement.</div></li><li><div>
Training and development programs.</div></li><li><div>
A supportive and collaborative work environment.</div></li></ul><div></div><div>
Let&rsquo;s create a cleaner future together</div><div></div><div><div>
Cleaning has emerged as a key contributor to health and safety, sparked by technology and innovation. At Nilfisk we are a driving force in this development. Being part of Nilfisk means thinking outside of the box, bringing your inspiring ideas to life, sharing the results, and learning from your setbacks. We believe that diversity is our greatest strength &ndash; as we achieve the best results from a wide variety of views and approaches. At Nilfisk, you have the freedom to be yourself and express your opinions. Nilfisk is firmly committed to growth and sustainability in everything we do. You will be empowered in your role as you collaborate with passionate colleagues on a quest to create a cleaner future.</div><div>
Are you ready to make a change for a cleaner future?</div><div></div><div>
We embrace diversity and equality with an environment of inclusion. We encourage everyone to apply for the position, regardless of origin, race, ethnicity, religion, physical or mental ability, gender, gender-identity or expression, sexual orientation, and age.</div></div></div><div></div>

Customer Care Assistant Specialist

DFDS

<div>
 <p>
  DFDS is looking for a
  <strong>
   Operation Specialist
  </strong>
  to strengthen our logistics operations and ensure excellent customer experience.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Be part of the movement &ndash; and play your part.
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  In This Role, You Will:
 </p>
 <p>
  As an Operations Specialist, you will be responsible for coordinating shipments by ship and train according to pre-planned vehicle routes. Your duties will include planning, monitoring, and controlling tow truck assignments and partial shipments. You will proactively identify potential issues or unexpected developments that may impact transportation processes, alert operations managers, and collaborate on finding effective solutions.
 </p>
 <p>
  <br/>
 </p>
 <p>
  Key Responsibilities:
 </p>
 <ul>
  <li>
   Ship and train organizations according to the routes of the vehicles planned to be shipped, planning, monitoring and controlling tow truck assignments and partial planning,
  </li>
  <li>
   Detecting potential problems or unplanned developments that may affect the transportation processes in advance, to warn the operation managers and to cooperate in finding solutions,
  </li>
  <li>
   Making ship and train reservations and uploading relevant information and documents to the system,
  </li>
  <li>
   Performing route density analysis and creating an intermodal transportation plan accordingly,
  </li>
  <li>
   Planning by coordinating with operation teams.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  What We&rsquo;re Looking For:
 </p>
 <ul>
  <li>
   Bachelor&rsquo;s degree from a related field,
  </li>
  <li>
   Planning and operation experience in the logistics sector,
  </li>
  <li>
   Knowledge and experience in intermodal transportation and partial transportation,
  </li>
  <li>
   Proficient in English, preferably German or French,
  </li>
  <li>
   Strong communication skills,
  </li>
  <li>
   Prone to team work,
  </li>
  <li>
   Analytical thinking and problem-solving skills,
  </li>
  <li>
   Team player,
  </li>
  <li>
   Planning, organizing, tracking and reporting skills,
  </li>
  <li>
   Proficient in MS Office.
  </li>
 </ul>
 <p>
 </p>
</div>


Logistics Operations Specialist (Road Transport)

Microsoft

<div></div><div><h1 class="jobSectionHeader"><b>Account Technology Strategy</b></h1><div><div><p>
Istanbul, T&uuml;rkiye</p></div></div><p></p><div><div><div><div><br>
Date posted</div><div><b>
Oct 21, 2025</b></div></div></div><div><div><div>
Job number</div><div><b>
1889788</b></div></div></div><div><div><div>
Work site</div><div><b>
3 days / week in-office</b></div></div></div><div><div><div>
Travel</div><div><b>
0-25</b><b> </b><b>%</b></div></div></div><div><div><div>
Role type</div><div><b>
Individual Contributor</b></div></div></div><div><div><div>
Profession</div><div><b>
Technology Sales</b></div></div></div><div><div><div>
Discipline</div><div><b>
Account Technology</b></div></div></div><div><div><div>
Employment type</div><div><b>
Full-Time</b></div></div></div></div><div></div><div><div><div><h3 class="jobSectionHeader"><b>
Overview</b></h3><div><div>
Microsoft&rsquo;s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.</div></div></div></div><div><div><h3 class="jobSectionHeader"><b>
Qualifications</b></h3><div><div><b>
Required Qualifications:</b></div><ul><li><div>
Bachelor&rsquo;s degree in computer science, Information Technology, Engineering, Business or related field AND 2+ years in financial services industry, technical consulting, technical consultative selling, business consulting, practice building, or related technical/sales experience OR equivalent experience.</div></li><li>
Fluency in Turkish and English.</li></ul><div><b><br>
Preferred Qualifications:</b></div><ul><li>
5+ years experience in relevant customer industry.</li><li>
4+ years experience in digital transformation, or using technology to drive customer business outcomes.</li></ul></div></div></div><div></div><div><div><h3 class="jobSectionHeader"><b><br>
Responsibilities</b></h3><div><div><b>
Customer and Financial Services Industry Insights</b></div><ul><li>Generates business insights based on knowledge of the customer's technology landscape, engagement experience, and proactive collaboration with the customer, internal teams, and industry, to conduct forecasting and develop recommendations for managing accounts. Challenges customers to consider alternative business models to meet business and market needs, and adapts plans to insights.</li><li>Applies expertise in customer businesses. technology platforms, and maturity to build digital technology strategy with the customer that is aligned to business outcomes. Challenges customers&rsquo; assumptions with constructive dialogue about their business and technology. Leverages industry trends to gather insights and develop an informed perspective on similar issues that may occur within their industry/industries.</li></ul><div></div><div><b><br>
Trusted Advisor</b></div><ul><li>Leverages account information technology (IT), industry, and business strategy to provide coaching to internal Microsoft teams on customer technology profiles and strategies. Provides technical guidance to internal teams to position technology while using customer landscape knowledge.</li><li>Advises customer technical decision maker (TDM) and business decision maker (BDM) stakeholders on the benefits of embedding security throughout their technology landscape through the Microsoft Security and Zero Trust narratives. Establishes a sense of creating business value through implementing security and positions Microsoft's security credentials. Creates follow-up opportunities and orchestrates appropriate technical teams from the Specialist Team Unit (STU) to pursue and close.</li></ul><div></div><div><b><br>
Technology Sales: Demand Generation and Orchestration</b></div><ul><li>Identifies customer issues, creates demand, and creates opportunities to uncover new solutions. Creates and qualifies a set number of opportunities for product sales, solution sales, or consumption. Leverages partners to drive demand generation and capitalize on opportunities. Orchestrates efforts to drive MCEM lifecycle and stage progression. Works within a broader strategy to lead efforts with technical teams for driving opportunities including Specialist Team Unit (STU), Customer Success Unit (CSU), and others, as necessary. Contributes to efforts to reach out to key stakeholders to give customer-driven pitches and drives the appropriate customer reach together with the account executive to generate new demand. Uses technical knowledge of products to determine feasibility of technical customer requirements requests and works with core engineering teams to prepare solutions.</li><li>Introduces the customer to benefits of AI and new technologies to create interest and excitement about Microsoft's capabilities and shows them how Microsoft technologies can help accelerate their productivity as well as differentiate themselves in the market. Creates follow-up opportunities and orchestrates appropriate technical teams from the Specialist Team Unit (STU) to pursue and close.</li></ul></div></div></div></div><div></div><div><div><div>
Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.</div></div><div><div><div>
&#60116;</div>Industry leading healthcare</div><div><div>
&#59326;</div>Educational resources</div><div><div>
&#59628;</div>Discounts on products and services</div><div><div>
&#60157;</div>Savings and investments</div><div><div>
&#63586;</div>Maternity and paternity leave</div><div><div>
&#59927;</div>Generous time away</div><div><div>
&#60241;</div>Giving programs</div><div><div>
&#61396;</div>Opportunities to network and connect</div></div></div><div></div><div><div><div>
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.</div></div></div></div><p></p>

Account Technology Strategy

AbbVie

<div><b>Company Description</b><p><br>
At Allergan Aesthetics, an AbbVie company, we develop, manufacture, and market a portfolio of leading aesthetics brands and products. Our aesthetics portfolio includes facial injectables, body contouring, plastics, skin care, and more. Our goal is to consistently provide our customers with innovation, education, exceptional service, and a commitment to excellence, all with a personal touch. For more information, visit https://global.allerganaesthetics.com/. Follow Allergan Aesthetics on LinkedIn.<br>
Allergan Aesthetics | An AbbVie Company</p><b><br>
Job Description</b><p><br>
Clinical Specialist role at Allergan Aesthetics supports healthcare professionals in the safe and effective use of our products through tailored, in-clinic training and guidance. The Clinical Specialist will take ownership of their facilitation processes, managing, delivering, and continuously improving educational initiatives to meet evolving needs.</p><p>
As Allergan Aesthetics, we are currently looking for experienced Clinical Specialist who will be located in Istanbul or Ankara.</p><ul><li>
Through the AMI (Allergan Medical Institute) program, deliver clinical facilitation, consultation and injection training to customers in a 1:1 setting.</li><li>
Work with AMI-Lead to determine clinical needs and provide facilitation to customers accordingly.</li><li>
Formulate clinical development plans for top accounts to be communicated and reviewed with the AMI Lead and sales team.</li><li>
Effectively articulate product differentiation of Allergan products and services versus the competitors.</li><li>
Maintain a high level of service through reliable and timely follow-up after any interaction with customers and Allergan medical trainers.</li><li>
Attendance at industry conferences, Allergan Medical Institute meetings to engage with customers, develop and improve yourself.</li><li>
Approximately 80% of time will be spent in the field.</li></ul><br>
<b>
Qualifications</b><br>
<ul><li>
Bachelor&rsquo;s degree in medical, dentistry or pharmacy,</li><li>
Minimum 3 years of experience within a sales or clinical specialist role within the pharmaceutical and/or medical device industry,</li><li>
Preferably experience in facilitation/training/coaching including event management, preparation and delivery of workshops and other training solutions,</li><li>
Fluent in English,</li><li>
Ability to guide a group to acquire skills, make decisions or complete tasks by facilitating group communication, using interpersonal skills and influence strategies to build relationships,</li><li>
Ability to provide tailored, value added solutions/advice to meeting customer needs,</li><li>
A valid driving license is required for this position.</li></ul><br>
<b>
Additional Information</b><div></div><p><br>
AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled.</p><p>
US &amp; Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html</p><p>
US &amp; Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:</p><p>
https://www.abbvie.com/join-us/reasonable-accommodations.html</p></div>

Clinical Specialist Allergan Aesthetics

Explore 966+ Customer care specialist operations in Istanbul Turkey this November. Find roles across top companies and apply now to boost your career.

966 customer care specialist operations jobs IN Istanbul Turkey

Customer Care Specialist, Operations

Customer Care Specialist, Operations

Customer Care Specialist, Operations

Customer Care Assistant Specialist

Logistics Operations Specialist (Road Transport)

Account Technology Strategy

Clinical Specialist Allergan Aesthetics