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customer experience consultation & pre-sales supervisor

customer experience consultation pre sales supervisor

e& CX Solutions Egypt

<div>
 
 
 
 Role Objective
 
 
 
 
 The Consultation &amp; Pre-Sales Supervisor will play a key role in supporting new business growth by reviewing RFPs (Requests for Proposals), developing tailored solutions, and carrying out consultation activities with prospective clients. The role ensures that e&amp; CX Solutions positions itself competitively in the BPO market by aligning client requirements with innovative service offerings, operational capabilities, and CX excellence frameworks.
 
 
 
 
 Key Responsibilities:
 
 
 
 <ul>
 <li>
 Review, analyze, and respond to new business RFPs, ensuring alignment with client requirements and internal capabilities.
 </li>
 <li>
 Support in preparing pre-sales proposals, presentations, and solution documents tailored to client needs.
 </li>
 <li>
 Conduct consultation sessions with clients to understand challenges, objectives, and expectations.
 </li>
 <li>
 Collaborate with operations, WFM, quality, and technology teams to design cost-effective and scalable solutions.
 </li>
 <li>
 Provide insights on market trends and competitive positioning to strengthen solution design.
 </li>
 <li>
 Support commercial teams in client negotiations by presenting operational and CX expertise.
 </li>
 <li>
 Ensure proposals highlight value-added elements such as digital, AI, and CX-driven transformation.
 </li>
 <li>
 Maintain a knowledge base of best practices, benchmarks, and case studies to support pre-sales activities.
 </li>
 </ul>
 
 
 
 Qualifications &amp; Experience
 
 
 
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business, Communications, or related field.
 </li>
 <li>
 3-5 years of experience in pre-sales, solution design, or business consulting within the BPO/contact center industry.
 </li>
 <li>
 Strong understanding of RFP processes, client engagement, and commercial frameworks.
 </li>
 <li>
 Knowledge of BPO operating models, CX performance metrics, and digital/AI-enabled solutions.
 </li>
 <li>
 Excellent communication, presentation, and stakeholder management skills.
 </li>
 <li>
 Strong analytical ability to design solutions that balance cost, efficiency, and customer impact.
 </li>
 </ul>
 
 
 
 
 
 
 Key Competencies
 
 
 
 <ul>
 <li>
 Customer-centric mindset with solution-oriented approach.
 </li>
 <li>
 Strong business acumen and commercial awareness.
 </li>
 <li>
 Analytical and detail-oriented in reviewing requirements and designing solutions.
 </li>
 <li>
 Ability to collaborate cross-functionally and influence stakeholders.
 </li>
 <li>
 Confident presenter and communicator with executive presence.
 </li>
 </ul>
 
 
</div>

Customer Experience Consultation & Pre-Sales Supervisor

Air Arabia

<div>
 
 Job Purpose
 
 
 
 Acts as the airline&rsquo;s ambassador; strives to achieve customers&rsquo; loyalty and to promote a positive corporate image, at all times, through enhancing the overall customers&rsquo; experience. Provides excellent customer service to all passengers whilst ensuring their safety and comfort are achieved throughout the complete flight cycle. Be ready and fit to operate ensuring productivity is in line with set measures and company&rsquo;s adopted policies and procedures.
 
 
 
 Conduct
 
 
 
 
 Key Result Responsibilities
 
 
 
 <ul>
 <li>
 Ensures timely attendance, proper grooming, fitness and legality of self for the assigned flights. Attends &ldquo;Briefing&rdquo; to ensure acknowledgement of flight details, distribution of roles, targets, security checks, boarding, etc.
 
 
 </li>
 </ul>
 
 Safety Measures
 
 
 
 <ul>
 <li>
 Instructs passengers on safety procedures to be followed ensuring their safety and comfort at all times.
 </li>
 <li>
 Identifies areas of safety and security risks and partners with the Cabin Supervisor to take remedial action in accordance with the SOPs (Standard Operating Procedures).
 </li>
 <li>
 Administers first aid to passengers where necessary.
 </li>
 <li>
 Informs Cabin Supervisor, Flight Crew and Captain, as appropriate, with any irregularities and malfunctions promptly.
 
 
 </li>
 </ul>
 
 Customer Service
 
 
 
 <ul>
 <li>
 Welcomes passengers and assists in their boarding formalities; enters necessary data into the aircraft logbook as per the Airline and Civil Aviation Authority&rsquo;s adopted procedures.
 </li>
 <li>
 Provides constant excellent customer services to passengers by attending to their individual pre-bookings, requests and needs.
 </li>
 <li>
 Identifies and assists passengers experiencing stress or difficulties in accordance with the corresponding policies and procedures detailed in the Operations Manual and other relevant instructions.
 </li>
 <li>
 Contributes to maximizing on-board revenue and &ldquo;Charity Cloud&rdquo; program by efficiently promoting the on-board meals, products and charity services and thereby achieves individual and team targets.
 </li>
 <li>
 Ensures proper and secure handling of cash and credit card payments received against individual sales and donations managed by him/her.
 
 
 </li>
 </ul>
 Key Result Responsibilities - Continued
 
 
 
 Crosschecking And Reports
 
 
 
 <ul>
 <li>
 Carries out pre-flight checks to ensure sufficient supplies, emergency equipment, catering equipment and other specified equipment prior to take off; provides report for any deficiencies to Cabin Supervisor and/or Captain as appropriate.
 </li>
 <li>
 Assists in ensuring the aircraft cabin is cleaned thoroughly at transit stations and that adequate re-catering and duty free products are provided before flying.
 </li>
 <li>
 Ensures orderly and complete handover/takeover of the cabin to/from catering, cleaning and/or maintenance staff.
 </li>
 <li>
 Carries out the post-flight briefing and assessment reports as per adopted policies and procedures: provides objective evaluation of the Cabin Supervisor, reports any problems or discrepancies on flight, closing and sealing of duty free containers.
 </li>
 <li>
 Accounts to Cabin Supervisor for the conduct of passengers; carries out the duties of &lsquo;Cabin Supervisor&rsquo; when designated as such by the Captain.
 </li>
 <li>
 Maintains necessary professional and safety knowledge and competitiveness by attending recurrent trainings, emergency procedures trainings, and educational workshops and by ensuring current license.
 </li>
 <li>
 Contributes to team effort by accomplishing related results and achieving allocated sales targets and objectives.
 
 
 </li>
 </ul>
 
 Qualifications (Academic, Training, Languages)
 
 
 
 <ul>
 <li>
 Diploma or Higher Secondary Certificate is acceptable for this role; a diploma in Travel/ Tourism is a plus.
 </li>
 <li>
 Training in First Aid, Safety and Emergency Procedures are an added value.
 </li>
 <li>
 Fit to fly, has good general health, no serious medical conditions or chronic diseases.
 </li>
 <li>
 Presentable, friendly, demonstrates cheerful and positive attitude even under stress.
 </li>
 <li>
 Customer service oriented, capable of understanding and attending to customers&rsquo; needs and requests.
 </li>
 <li>
 Capable of handling difficult situations and angry customers without compromising corporate image.
 </li>
 <li>
 Focused, capable of identifying irregularities and handling threats and emergencies with efficiency and commitment to successful results.
 </li>
 <li>
 Proactive, self-motivated, demonstrates initiative and positive teamwork competency.
 </li>
 <li>
 Very good verbal and written communication skills.
 </li>
 <li>
 Excellent time management and problem-solving skills.
 </li>
 <li>
 Proficient in Microsoft Office.
 </li>
 <li>
 Fluent in English Language. Other languages are an advantage based on the Airline requirements
 
 
 </li>
 </ul>
 
 Work Experience
 
 
 
 <ul>
 <li>
 Fresh graduates are encouraged to apply for this role.
 </li>
 <li>
 Previous experience as cabin crew or in a customer service role in the Airlines/Aviation/ or hospitality Industries shall be treated as an added value.
 </li>
 <li>
 Active cabin crew license is an advantage.
 </li>
 <li>
 Capable of working in shift pattern and for extended working hours.
 </li>
 <li>
 Shows high flexibility and adaptability to frequent changes and busy schedules.
 </li>
 <li>
 Demonstrates the ability to contribute and successfully deliver against policies, procedures, and set KPIs.
 </li>
 </ul>
</div>

Cabin Crew - Cairo

WAJHA DEVELOPMENTS

<div>
 
 
 Company Description
 
 
 
 
 
 Wajha Developments is a leading real estate developer with over 35 years of expertise in engineering and contracting. Operating since 1991, the company builds refined communities in East Cairo, West Cairo, and Coastal destinations, known for their lasting value and unique identity. With a vision to create inspiring spaces, Wajha Developments is committed to excellence and innovation in real estate. The company prides itself on a strong foundation and a legacy of creating impactful spaces.
 
 
 
 
 
 
 Role Description
 
 
 
 
 
 This is a full-time on-site role for a Sales Supervisor based in New Cairo. The Sales Supervisor will be responsible for leading a sales team, setting and achieving sales targets, and ensuring exceptional customer service. Daily tasks will include managing and training team members, analyzing sales metrics, creating performance reports, and developing strategies to enhance performance. The role also involves building strong relationships with clients to meet and exceed sales goals while upholding company values.
 
 
 
 
 
 
 Qualifications
 
 
 
 
 <ul>
 <li>
 Strong Team Management and Training skills to effectively lead and develop the sales team
 </li>
 <li>
 Excellent Customer Service and Communication skills for building relationships and ensuring client satisfaction
 </li>
 <li>
 Proven Analytical Skills to monitor sales data and develop performance optimization strategies
 </li>
 <li>
 Ability to provide strategic direction and establish a results-driven team environment
 </li>
 <li>
 Prior experience in sales or real estate is an advantage
 </li>
 <li>
 Bachelor's degree in Business Administration, Marketing, or a related field
 </li>
 </ul>
</div>

sales Supervisor

ICPM

<div>
 
 
 Company description
 
 
 
 ICPM one of bin laden companies group in Egypt which products all materials for construction projects like aluminum, glass, wooden, precast, cements products, metal and steel, ready mix concrete.
 
 
 
 
 
 
 Job Purpose
 
 
 
 Responsible for generating sales, managing client accounts, and providing technical expertise in aluminum and glass fa&ccedil;ade systems. The Senior Sales Engineer ensures that customer requirements are fully met with optimized technical and commercial solutions, while achieving company sales targets and expanding market presence.
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 
 
 
 1- Sales &amp; Business Development
 
 
 <ul>
 <li>
 Identify and pursue new business opportunities in fa&ccedil;ade, curtain wall, cladding, and glazing projects.
 </li>
 <li>
 Build and maintain strong relationships with consultants, architects, contractors, and developers.
 </li>
 <li>
 Achieve assigned sales targets and contribute to revenue growth.
 </li>
 </ul>
 
 
 
 
 
 2- Technical Support &amp; Consultation
 
 
 <ul>
 <li>
 Understand project specifications and recommend appropriate aluminum and glass fa&ccedil;ade solutions.
 </li>
 <li>
 Provide technical presentations, product samples, and design proposals.
 </li>
 <li>
 Coordinate with engineering and design teams for customized solutions.
 </li>
 </ul>
 
 
 
 
 
 3- Project &amp; Account Management
 
 
 <ul>
 <li>
 Prepare and negotiate quotations, tenders, and contracts.
 </li>
 <li>
 Manage key accounts and ensure long-term client satisfaction.
 </li>
 </ul>
 
 
 
 
 
 4- Market &amp; Strategy Development
 
 
 <ul>
 <li>
 Monitor market trends, competitor offerings, and pricing strategies.
 </li>
 <li>
 Provide input on product development and market expansion.
 </li>
 <li>
 Support marketing initiatives such as exhibitions, seminars, and presentations.
 </li>
 </ul>
 
 
 
 
 
 Qualifications &amp; Requirements
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Civil Engineering, Architecture, or related field with minimum general grade good&gt;
 </li>
 <li>
 5&ndash;8 years of experience in sales of aluminum &amp; glass fa&ccedil;ades, curtain walls, cladding, or construction-related systems.
 </li>
 <li>
 Strong technical knowledge of fa&ccedil;ade systems, glazing, aluminum profiles, and installation methods.
 </li>
 <li>
 Excellent communication, negotiation, and presentation skills.
 </li>
 <li>
 Proven track record of managing large-scale fa&ccedil;ade projects.
 </li>
 <li>
 Proficiency in MS Office; knowledge of AutoCAD or fa&ccedil;ade design software is an advantage.
 </li>
 </ul>
 
 
 
 
 
 Key Skills
 
 
 <ul>
 <li>
 Sales and negotiation expertise
 </li>
 <li>
 Deep technical knowledge of fa&ccedil;ade and glazing systems
 </li>
 <li>
 Project management and coordination skills
 </li>
 <li>
 Strong client relationship management
 </li>
 <li>
 Market awareness and business acumen
 </li>
 </ul>
</div>

Aluminum and glass façade senior sales engineer

Talent 360 ME

<div>
 We are looking for a dynamic and results-driven NetSuite / Odoo Sales Representative to promote, sell, and manage ERP solutions for new and existing clients. The role involves understanding customer business needs, positioning the right ERP solution, and working closely with pre-sales and delivery teams to ensure successful deal closure.
 
 
 
 Key Responsibilities:
 
 
 
 <ul>
 <li>
 Identify, qualify, and pursue new business opportunities for NetSuite and/or Odoo ERP solutions.
 </li>
 <li>
 Conduct product presentations and demos in collaboration with pre-sales/functional teams.
 </li>
 <li>
 Understand client business processes and propose suitable ERP solutions.
 </li>
 <li>
 Manage the full sales cycle from lead generation to contract signing.
 </li>
 <li>
 Prepare proposals, quotations, and commercial offers.
 </li>
 <li>
 Build and maintain strong relationships with prospects and existing clients.
 </li>
 <li>
 Coordinate with implementation and technical teams to ensure smooth handover after sales closure.
 </li>
 <li>
 Maintain accurate sales pipeline and forecasts using CRM tools.
 </li>
 <li>
 Meet or exceed assigned sales targets and KPIs.
 </li>
 <li>
 Stay up to date with ERP market trends and competitors.
 
 
 
 </li>
 </ul>
 
 Qualifications and Requirements:
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business Administration, Sales, Marketing, IT, or a related field.
 </li>
 <li>
 2&ndash;5 years of experience in ERP sales (NetSuite, Odoo, or similar ERP systems).
 </li>
 <li>
 Strong understanding of ERP concepts and business processes (Finance, SCM, HR, CRM).
 </li>
 <li>
 Proven track record in B2B software or ERP sales.
 </li>
 <li>
 Excellent communication, presentation, and negotiation skills.
 </li>
 <li>
 Ability to work independently and manage multiple opportunities simultaneously.
 </li>
 <li>
 Fluency in English (Arabic is a plus).
 
 
 
 </li>
 </ul>
 
 Preferred Skills:
 
 
 
 <ul>
 <li>
 Experience selling cloud-based ERP solutions.
 </li>
 <li>
 Knowledge of ERP implementation lifecycle and licensing models.
 </li>
 <li>
 Experience working with partners, resellers, or system integrators.
 
 
 
 </li>
 </ul>
 
 Benefits :
 
 
 
 <ul>
 <li>
 Competitive salary and commission scheme
 </li>
 <li>
 Medical insurance
 </li>
 <li>
 Flexible working hours / Hybrid or Remote options
 </li>
 <li>
 Learning &amp; Development programs
 </li>
 <li>
 Career growth opportunities in ERP consulting and sales
 </li>
 </ul>
</div>

Odoo Sales Representative

Crédit Agricole Egypt

<div>
 
 
 
 A GLIMPSE ABOUT CR&Eacute;DIT AGRICOLE EGYPT:
 
 
 
 
 
 
 
 
 Cr&eacute;dit Agricole Egypt
 
 Since its launch in 2006, Cr&eacute;dit Agricole Egypt has succeeded to become a strong player on the economic scene, positioning itself as the Reference European Bank in Egypt. Aiming to become a leading innovation-driven sustainable bank, Cr&eacute;dit Agricole Egypt is committed to bring its international expertise to the local market to serve its clients and drive the sustainable development in line with Egypt&rsquo;s national priorities.
 
 
 With a universal customer-focused model, Cr&eacute;dit Agricole Egypt is &ldquo;a whole bank just for you&rdquo; serving the entire spectrum of customers: individuals, SMEs, enterprises, Corporate and public sector. Prioritizing its customers&rsquo; best interests, Cr&eacute;dit Agricole Egypt presents an extensive range of services, tailored financial solutions and the sound advice, to accompany its clients in their walk of life. Awarded most innovative bank in Egypt, convenience and distinguished customer experience is Cr&eacute;dit Agricole Egypt&rsquo;s endeavor to attain its customers&rsquo; satisfaction throughout its nationwide network of branches and its state-of-the-art fully-fledged platform of digital services. Furthermore, Cr&eacute;dit Agricole Egypt is in line with the world&rsquo;s digital transformation, encouraging and implementing an innovative environment to exceed its customers&rsquo; expectations.
 
 
 In addition, for being an active contributor to the local economy, the bank is committed to support the development of the Egyptian community and the respect of the environment.
 
 
 
 
 
 
 Sales
 
 
 
 &middot; Manage a portfolio of customers achieving revenue goals, sales/service and portfolio growth targets across a range of products and services for a specific pre-defined set of customers to create a profitable durable relationship
 
 
 &middot; Provide the assigned portfolio of intermediate customers with personalized service so as to develop close relationships, achieve maximum profitable contribution for the bank and retain their loyalty
 
 
 &middot; Maintain a superior customer service experience including pre-empting issues and proactive servicing
 
 
 &middot; Ensure delivery of customer promise and practice brand values, Continue to maintain and improve the quality of service offered
 
 
 &middot; Maximize profitability from the priority base
 
 
 &middot; Actively identify new customers, grow affluent customers portfolio by introducing higher number of 'NTB' &lsquo;new to bank&rsquo; affluent customers
 
 
 &middot; Up-sell and cross-sell other bank products and services to existing customers
 
 
 &middot; Minimize customer attrition
 
 
 &middot; Maintain customer contact
 
 
 
 Operation &amp; Service Quality
 
 
 
 &middot; Orient and educate the walk-in customers on the use of the self-service zone
 
 
 &middot; Follow up with others, departments, pipeline credit/ operations dept. on pending cases
 
 
 &middot; Ensures handling and covering all customer requests / inquiries to deliver services excellence
 
 
 &middot; Efficiently handles customers complaints , escalating as appropriate
 
 
 
 CBE, Compliance, Audit, Procedures
 
 
 
 &middot; Responds to Compliance dept. requirements in terms of obtaining proper approvals
 
 
 &middot; Ensure implementation of all bank policies / procedures / KYC requirements
 
 
 &middot; Ensure following set procedures as per designation
 
 
 
 
 
 
 Qualifications:
 
 
 <ul>
 <li>
 Bachelor degree.
 </li>
 <li>
 1-2 years in retail banking, customer service
 </li>
 <li>
 Computer skills, ability to operate different MS applications, and CRM, CBS, etc.
 </li>
 <li>
 Interpersonal skills
 </li>
 <li>
 Sales skills
 </li>
 <li>
 Written &amp; oral communication
 </li>
 </ul>
</div>

Relationship Officer

Alnafitha IT

<div>
 
 
 
 Business Overview:
 
 
 
 
 
 
 
 
 Alnafitha IT is a leading independent provider of IT services and solutions in Saudi Arabia, founded in 1993.
 
 
 
 As a fully Saudi-owned company, we have established ourselves from a startup business to a market leader, offering a comprehensive range of IT solutions tailored to meet the unique requirements of our clients.
 
 
 
 Our expertise spans across various domains, including Microsoft, AWS, ManageEngine, and Zoho Solutions, ensuring that we deliver strategic IT solutions that drive digital transformation and operational excellence to our clients.
 
 
 
 
 
 
 With over 30 years of experience, Alnafitha IT has successfully completed more than 4,000 projects, serving over 3,000 satisfied customers, and collaborating with 65+ partners.
 
 
 
 Our commitment to excellence is evident in our customer-centric approach, which emphasizes engagement, collaboration, and a relentless pursuit of quality in every interaction
 
 
 
 Our vision is to be the Kingdom's most customer-centric provider for digital transformation and consultation, fostering innovation and excellence in all our solutions. We are dedicated to optimizing operational efficiency and ensuring effective resource utilization to enhance customer satisfaction and profitability
 
 
 
 
 
 
 At Alnafitha IT, we believe in empowering our employees and nurturing their growth, which is essential for driving leadership in technology and customer satisfaction. As we continue to expand our presence in the IT landscape, we remain committed to delivering cutting-edge solutions that not only meet but exceed our clients' expectations.
 
 
 
 
 
 
 
 Job Summary/Objective
 
 
 
 
 
 
 
 
 
 
 
 
 The Senior Cybersecurity Technical Engineer plays a critical role in designing, implementing, and securing enterprise network infrastructures. This role requires deep technical expertise in network security technologies, hands-on project delivery experience, and the ability to serve as a trusted advisor to both internal teams and clients. The engineer will be responsible for full lifecycle solution delivery &mdash; from presales consultation and architecture design to deployment, troubleshooting, and ongoing support &mdash; ensuring robust, enterprise-grade cybersecurity solutions that align with organizational and client requirements.
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
 
 
 &bull;
 
 Solution Design &amp; Implementation
 
 
 
 
 &bull; Design, configure, implement, and support Palo Alto Networks solutions (Next-Gen Firewalls, Panorama, SD-WAN) to ensure secure, scalable, and resilient perimeter and branch network protection using industry-leading technologies
 
 
 
 &bull; Deliver full lifecycle implementation and support for Fortinet products (FortiGate, FortiNAC, Fortinet SD-WAN) to provide end-to-end security coverage across enterprise environments, enhancing visibility and control.
 
 
 
 &bull; Deliver secure network architectures and systems engineering configurations to ensure that solutions meet organizational and customer security requirements while optimizing performance.
 
 
 
 &bull;
 
 Technical Support &amp; Troubleshooting
 
 
 
 
 &bull; Provide end-to-end expertise in enterprise and data center firewall environments (Palo Alto &amp; Fortinet) to safeguard critical infrastructure and maintain compliance through robust firewall policies and architectures.
 
 
 
 &bull; Participate in complex troubleshooting and provide advanced technical support to minimize downtime, resolve critical incidents efficiently, and maintain customer trust.
 
 
 
 &bull; Solve complex technical challenges independently and efficiently to demonstrate ownership, ensure project success, and uphold high standards of technical delivery.
 
 
 
 &bull;
 
 Documentation &amp; Knowledge Transfer
 
 
 
 
 &bull; Develop and maintain technical documentation (architectures, HA designs, traffic flows, stakeholder mappings) to ensure knowledge transfer, operational consistency, and continuity of service delivery.
 
 
 
 &bull; Lead POCs, workshops, demos, and customer handovers to validate solutions, build client confidence, and ensure smooth operational transitions post-deployment.
 
 
 
 &bull;
 
 Technical Advisory &amp; Collaboration
 
 
 
 
 &bull; Act as a technical advisor/SME to Sales and Presales teams to support solution alignment with client needs, strengthen technical credibility, and enhance win rates in presales engagements.
 
 
 
 &bull; Maintain strong technical expertise across cybersecurity domains and vendor solutions (Palo Alto, Fortinet, F5, Infoblox) to stay ahead of emerging threats, support cross-technology integration, and strengthen solution portfolios.
 
 
 
 &bull; Contribute added value with expertise in F5 technologies and familiarity with DDI solutions (Infoblox or equivalent) to enhance solution breadth, covering application delivery and DNS/DHCP/IPAM security needs.
 
 
 
 
 
 
 Requirements
 
 
 
 
 
 Qualifications
 
 
 
 
 
 &bull;
 
 Education
 
 : Bachelor's degree in computer science
 
 , Engineering, or related field
 
 (or equivalent)
 
 
 
 &bull;
 
 Experience
 
 : Minimum 5&ndash;7 years of professional experience in network security and cybersecurity solution delivery, with proven expertise in Palo Alto, Fortinet, and related technologies
 
 
 <ul>
 <li>
 Demonstrated deep technical expertise with Palo Alto and Fortinet (strategic design, advanced configuration, implementation, and support).
 
 </li>
 <li>
 Strong background in
 
 enterprise and data center network security
 
 
 </li>
 <li>
 Proven, high-level technical experience with F5 technologies, specifically including, but not limited to, BIG-IP LTM (Local Traffic Manager), AFM (Advanced Firewall Manager), and AWAF (Advanced Web Application Firewall)
 
 </li>
 <li>
 Design, implement, and maintain complex F5-based security architectures and policies to protect enterprise applications
 
 </li>
 <li>
 Strong
 
 problem-solving, communication, and client engagement skills
 
 (Arabic &amp; English)
 
 </li>
 <li>
 Ability to work independently and within cross-functional teams
 
 </li>
 </ul>
 
 &bull;
 
 Preferred Certifications
 
 
 
 
 &bull; Palo Alto Networks:
 
 PCNSE
 
 
 
 
 &bull; Fortinet:
 
 NSE5 or higher
 
 
 
 
 &bull; F5:
 
 Certified Technology Specialist
 
 
 
 
 &bull; Cisco:
 
 CCNP Security or CISSP
 
 or equivalent
 
 
 
 
</div>

Senior Cybersecurity Network Engineer

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