capacity procurement representative ii - ics

2026-2027 yearlong quality inspections intern

21st floor spinal cord unit patient care technician full time nights 7p-7:30am

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customer success manager

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investment services representative

customer experience representative ics

J.B. Hunt

<div>Job Title:
Customer Experience Representative - ICS
Department:
Customer Service &amp; Contact Center Operations
Country:
United States of America
State/Province:
Illinois
City:
Chicago
Full/Part Time:
Full time
Job Summary:
Under routine supervision, the incumbent is responsible for the execution of customer freight orders to meet volume goals and deliver an exceptional customer experience. This position will exemplify a customer-centric spirit to develop and maintain excellent customer relationships as well as maximize business potential.
Job Description:
Key Responsibilities:
<ul><li>Promote positive customer relationships by engaging regularly and providing solutions to meet their needs and goals to maximize freight potential and growth
</li><li>Monitor and support on-time delivery, damage-free services, and accurate billing
</li><li>Proactively communicate with and respond to internal and external customers who request information by checking load status and/or resolving problems to achieve customer satisfaction and minimize service failures
</li><li>Schedule pick-up and delivery appointments with an emphasis on optimizing transit time and meeting customer expectations
</li><li>Enter customer orders into the order management system to track loads and provide necessary information to operations teams
</li><li>Obtain and document approval for accessorial charges and spot rates for assigned customers
</li><li>Serve as a point of contact for customers regarding load updates and capacity availability
</li></ul>Qualifications:
Minimum Qualifications:
High School Diploma/GED with up to 1-2 years of Customer Service or Sales experience OR Bachelor's Degree
 
 
Preferred Qualifications:
<ul><li>Ability to effectively transmit, receive, and accurately interpret ideas through various mediums
</li><li>Ability to adjust to new or changing assignments and processes
</li><li>Ability to maintain composure under pressure
</li><li>Ability to manage multiple priorities
</li><li>Ability to maintain professionalism while dealing with difficult individuals
</li><li>Sales focused
</li><li>Ability to meet or exceed customer needs and expectations to provide excellent service
</li><li>Embody a customer-centric mindset
</li></ul>The expected starting pay range for this position is between $47,000-58,800.
This position is not eligible for employment-based sponsorship.
Compensation:
Factors which may affect starting pay within this range may include skills, education, experience, geography, and other qualifications of the successful candidate. This position may be eligible for annual bonus and incentives based on profitability or volumes in accordance with the terms of the Company&rsquo;s bonus and incentive plans, as applicable and in effect from time to time.
Benefits:
The Company offers the following benefits for full-time positions, subject to applicable eligibility requirements, as may be in effect from time to time: medical benefit, dental benefit, vision benefit, 401(k) retirement plan, life insurance, short-term and long-term disability coverage, paid time off commensurate with tenure (includes vacation and sick time), six weeks of paid maternity leave along with two weeks of paid parental leave, and six paid holidays annually.
Education:
Bachelors: Business Administration/Management, Bachelors: Transportation Logistics, GED (Required), High School (Required)
Work Experience:
Customer Service/Account Manager, Sales
Job Opening ID:
00618043 Customer Experience Representative - ICS (Evergreen) (Open)
&ldquo;This job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.&rdquo;
J.B. Hunt Transport, Inc. is committed to basing employment decisions on the principles of equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, persons with disabilities, protected veterans or other bases by applicable law.</div>

Customer Experience Representative - ICS

<div>Job Title:
Capacity Procurement Representative II - ICS
Department:
Supply Chain
Country:
United States of America
State/Province:
Illinois
City:
Chicago
Full/Part Time:
Full time
Job Summary:
Under general supervision, the Capacity Procurement Representative II is responsible the for the strategic negotiation of rates to meet load expectations while ensuring optimal margins. The incumbent will market the J.B. Hunt Carrier360 platform to carriers in order to increase efficiency and freight movement visibility. The incumbent is responsible for establishing and maintaining a carrier base, ensuring freight is covered in a timely manner, and delivering best in class service execution. This position serves as a peer leader and provides assistance onboarding new team members.
Job Description:
Key Responsibilities:
<ul><li>Create strategies to negotiate with carriers for the optimal purchase rate to meet and exceed revenue and profit margin goals; service freight projects that may be complex in nature and/or have high visibility
</li><li>Act as liaison between internal business stakeholders and carriers
</li><li>Manage all freight in transit by obtaining updates from carriers to accurately monitor movement and ensure on time pickup and delivery
</li><li>Utilize the Carrier360 Platform to tender loads and maintain accurate records of shipments and customer details
</li><li>Proactively communicate service failures to internal support teams to minimize cost and operational inefficiencies
</li><li>Partner with internal teams to promote best in class service and ensure safety
</li><li>Leverage the Carrier360 platform with carrier base to increase efficiency and automation
</li><li>Verify authenticity of carriers and tracking prior to scheduled pickup
</li><li>Remain current on supply chain information to gain understanding of market trends and optimize negotiation tactics; present findings to team members
</li><li>Understand and anticipate customer service expectations to provide value with transportation solutions and updates in an urgent manner
</li><li>Strategically manage carrier base to maximize retention and implement routing guides
</li><li>Train, mentor, and onboard junior team members
</li></ul>Qualifications:
Minimum Qualifications:
High School Diploma/GED WITH 1-2 years experience in transportation/logistics, business administration, account management, and/or equivalent military experience AND the ability to work across multiple shifts including nights and/or weekends if needed 
 
AND/OR Demonstration of the following skills and abilities through education, certifications, military, or other experiences:
<ul><li>Strong professional communication skills applied internally and externally
</li><li>Proven experience in establishing and maintaining healthy working relationships
</li><li>Experience in fostering strong customer relationships via delivery on commitments, open communication, and on-going feedback/improvement
</li><li>Ability to process information with high levels of accuracy
</li><li>Accurately analyze situations and reach productive decisions based on informed judgment
</li><li>Experience in Microsoft Programs (Excel, Word, PowerPoint, Outlook)
</li><li>Ability to manage multiple competing priorities
</li><li>Ability to adapt to a dynamic work environment and shifting priorities and directives
</li><li>Experience in holding people accountable and conducting difficult conversations
</li>Ability to perform in a stressful and high-pressure work environment 
<li>
</li></ul> 
Preferred Qualifications:
Bachelors in Business Administration, Transportation/Logistics, Supply Chain, or related field AND 2-3 years experience in transportation/logistics, business administration, account management, and/or equivalent military experience
The starting pay range for this position is between $55,000-68,700. 
 
This position is not eligible for employment-based sponsorship.
Compensation:
Factors which may affect starting pay within this range may include skills, education, experience, geography, and other qualifications of the successful candidate. This position may be eligible for annual bonus and incentives based on profitability or volumes in accordance with the terms of the Company&rsquo;s bonus and incentive plans, as applicable and in effect from time to time.
Benefits:
The Company offers the following benefits for full-time positions, subject to applicable eligibility requirements, as may be in effect from time to time: medical benefit, dental benefit, vision benefit, 401(k) retirement plan, life insurance, short-term and long-term disability coverage, paid time off commensurate with tenure (includes vacation and sick time), six weeks of paid maternity leave along with two weeks of paid parental leave, and six paid holidays annually.
Education:
Bachelors: Business Administration/Management, Bachelors: Supply Chain Management, Bachelors: Transportation Logistics, GED (Required), High School (Required)
Work Experience:
Transportation/Logistics
Certifications:
Job Opening ID:
00617763 Capacity Procurement Representative II - ICS (Open)
&ldquo;This job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.&rdquo;
J.B. Hunt Transport, Inc. is committed to basing employment decisions on the principles of equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, persons with disabilities, protected veterans or other bases by applicable law.</div>

Capacity Procurement Representative II - ICS

The Dill Pickle Food Coop

<div>Description:

The Dill Pickle Co-op strives to offer the best in sustainable, locally sourced foods for our customers. To accomplish this mission we seek individuals who;<ul><li>
Provide excellent customer service when present on the sales floor, by delivering prompt, friendly and helpful service.</li><li>
Share information with our shoppers about co-op happenings, educational opportunities, and the benefits of co-op ownership.</li><li>
Provide excellent internal customer service to all staff members, maintaining an attitude of goodwill toward self and others.</li><li>
Help to create a work environment that is cooperative, respectful, fun, productive, and safe, and that focuses on solutions.</li></ul>
CORE COMPETENCIES:<ul><li>
Customer Service: Greets customers when on the sales floor, seeks understanding of products and services offered within the store, maintains a professional appearance, assumes responsibility for solving customer problems.</li><li>
Respect: Communicates and interacts respectfully with all internal and external customers, avoids language or actions that could be perceived as obscene, disrespectful, abusive, or derogatory.</li><li>
Dependability: Punctual for scheduled shifts and meetings, meets commitments, works independently and accepts accountability.</li><li>
Adaptability: Adapts to change readily and open to new ideas, takes on new responsibilities, adjusts plans to meet changing needs.</li><li>
Communication: Communicates well verbally, shares information and listens attentively to others, asks questions and remains receptive to the viewpoints of others, manages distractions so as to not lose focus of task.</li><li>
Integrity: Interacts with internal and external customers in an honest manner, is accountable for actions, understands and supports cooperative values.</li><li>
Productivity: Prioritizes well, works in an efficient manner and strives to meet deadlines.</li><li>
Teamwork: Receptive to the viewpoint of others, welcomes newcomers and promotes a team atmosphere, solicits feedback.</li></ul>
JOB SUMMARY:
A Produce Clerk at the Dill Pickle is responsible for assisting customers with their shopping needs both in the department and in the store as a whole. Produce Clerk duties include keeping the Produce sales floor as well as all related backstok in a clean, safe, orderly, and properly rotated fashion. In addition to assisting with receiving shipments, cleaning, and general department maintenance.
JOB DESCRIPTION:<ul><li>
Greeting and providing exceptional customer service to all customers within the department.</li><li>
Receive, process and stock inventory within grocery departments, to include bins, shelves and coolers.</li><li>
Ensuring proper merchandising standards of the sales floor to ensure delivery of an attractive, well-organized shopping experience for customers.</li><li>
Maintain department cleanliness of the sales floor and department warehouse areas.</li><li>
Assist Buyers, Grocery Manager, and Store Manager in creation of attractive displays and seasonal merchandising changes.</li><li>
Ensure pricing accuracy of all department merchandise.</li><li>
Maintain organized and clearly labeled overstock according to co-op standards.</li><li>
Perform product rotation for freshness, using the &ldquo;first in/first&rdquo; out process and regular checking of expiration dates.</li><li>
Notify department managers of damaged or malfunctioning equipment and unsellable merchandise and disposing of product according to The Dill Pickle Co-op policy.</li><li>
Ensure back stock is stored and labeled in an organized manner for easy access and rotation.</li><li>
Clean display cases, refrigerator glass and interiors, shelves and aisles.</li><li>
Assist with quarterly inventory count.</li><li>
Required training on front end procedures (Cashiering and Mercato )and assistance upon request.</li><li>
Perform other duties as assigned.</li></ul>
To perform this role successfully, an individual must be able to perform each essential requirement satisfactorily. The following requirements are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
WORK ENVIRONMENT
The work environments described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. Occasional Exposure to:<ul><li>Wet or humid conditions (non-weather).</li><li>Fumes or airborne particles.</li><li>Outdoor weather conditions.</li><li>Extreme cold (non-weather).</li></ul>
2. The noise level in the environment is usually moderate.
Requirements:

ESSENTIAL REQUIREMENTS:<ul><li>
Experience preferred but not required.</li><li>
Nights and weekend availability required</li><li>
Bilingual (Spanish) preferred but not required.</li><li>
Ability to reason and apply logic for resolve of common workplace issues.</li><li>
Able to pass a criminal local/state/federal background screening.</li><li>
Eligible to work within the USA.</li><li>
Excellent customer service skills.</li><li>
Communication skills - good listener, asks questions.</li><li>
Ability to stand, bend, reach and lift repeatedly for extended periods of time.</li><li>
Ability to work in adverse Grocery temperatures.</li><li>
Ability to lift 50lbs.</li><li>
Ability to work with cleaning supplies and chemicals with appropriate protective gear.</li><li>
Ability to multi-task and remain flexible to changing needs of business.</li></ul>
Dill Pickle Food Co-op Workers Union (DPFCWU), the Union, is the employees&rsquo; representative in dealing with The Dill Pickle Coop regarding wages, hours and other working conditions of our employees in the unit described below:
All statutory employees including full-time and part-time cashiers, produce and grocery stockers, accounts payable assistants, marketing employees, meat, wellness and refrigerated buyers employed by The Dill Pickle Co-op at its facilities including the one currently located at 2746 North Milwaukee Avenue, Chicago, Illinois 60647, but excluding supervisors as defined by the Act including marketing supervisors, human resources representatives, front end, produce, grocery, office, branding and general manager, guards and professional employees as defined by the Act.
This is to certify that I have received and read a copy of the job description. I have read the job description and can perform the essential functions as they are listed:</div>

Produce Clerk

United Dental Partners

Starting with a single office a decade ago, two dentists founded and pursued the simple purpose of providing high-quality, affordable dental care for children and families. Today, with 22 offices and more on the way, our mission continues to provide high-quality, accessible, and comprehensive dental care throughout the communities we serve. At United Dental Partners, you will work with a diverse and highly talented team, and joining means you join a seamless network colleagues who work together to deliver great dental experiences.A UDP Patient Services Representative is responsible for providing excellent patient service while handling inbound and outbound phone calls. This position serves patients by determining requirements, resolving problems, fulfilling requests and maintaining our database.Schedule and location:This is full time role Monday-Friday 9am-6pm.Hybrid schedule 4-5 days a week work from home. 1 day per month in office.Office and training: 4849 N Milwaukee Ave. Chicago, IL 60630Job Responsibilities: &middot; Schedules dental appointments for General, Orthodontic, Pediatric and Oral Surgery&middot; Answers general patient queries&middot; Manages inbound and outbound calls in a timely manner&middot; Informs patients by explaining procedures, answering questions and confirming pricing&middot; Keeps records of all conversations in our call center database in a comprehensible way&middot; Answers questions related to patient insurance and determines eligibility&middot; Confirms patient appointments via outbound calls.<ul><li>Performs other duties as assigned</li></ul>Job RequirementsBilingual in Spanish is a plus Previous experience in a Call Center or Customer Support role is preferred Ability to provide outstanding Customer Service Strong verbal communication skills along with the ability to actively listen Ability to multi-task in a fast-paced environment Acts professionally and with integrityJob Type: Full-timePay: $16.60 - $17.60 per hourBenefits:<ul><li>401(k)</li><li>Dental insurance</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Experience:<ul><li>Call center: 1 year (Preferred)</li><li>Dental office: 1 year (Preferred)</li><li>Open Dental software: 1 year (Preferred)</li></ul>Language:<ul><li>Spanish (Preferred)</li></ul>Work Location: Hybrid remote in Chicago, IL 60630

Patient Services Representative

IQVIA

<div><div><div>Chicago, United States of America | Full time | Home-based | R1530183</div><div><div>
Job available in additional locations</div></div></div><div><div> 
As the only global provider of commercial solutions, IQVIA understands what it takes to deliver nationally and internationally. Our teams help biopharma, medical device and diagnostic companies get their therapies to the people who need them. We help customers gain insight and access to their markets and ultimately demonstrate their product&rsquo;s value to payers, physicians and patients. A significant part of our business is acting as the company&rsquo;s sales force to physicians or providing nurses to educate patients or prescribers. With the right experience, you can help deliver medical breakthroughs in the real world.</div><div>
IQVIA has the world&rsquo;s largest Commercial Sales &amp; Medical Solutions (CSMS) organization dedicated to the launch and marketing of pharmaceutical and medical products. With a focus on providing talent for field/inside sales, medical device support, clinical support, and medical affairs our CSMS division has 10,000+ field professionals in more than 30 countries addressing physician and patient needs.</div><div>
We are excited to announce that in partnership with our client, LENZ Therapeutics, we are currently looking for Pharmaceutical Inside Sales Representative/Clinical Specialist to join our team. In this position, you will discuss clinical information with Eye Care Physician (ECP) in the presbyopia space. The Inside Sales Representative/Clinical Specialist is primarily responsible for calling optometry and ophthalmology offices to discuss the presbyopia disease state and related clinical information with the Eye Care Physician. This role will be accountable for multiple productivity metrics and overachieving on key objectives. This is accomplished by establishing mutually beneficial business relationships with targeted eye care physicians in the presbyopia market. The Inside Clinical Call Specialist is also responsible for coordinating strategies with appropriate teammates to maximize productivity metrics and goals in the assigned territory.</div><div>
RESPONSIBILITIES</div><div>
Successful candidates will demonstrate ability in these areas; Specific responsibilities and tasks may extend beyond the below; however, these are descriptive of the role</div><ul><li>
Initiate outbound calls to Optometrists and Ophthalmologists to deliver effective discussions about presbyopia and related clinical information.</li><li>
Deliver key insights/clinical information to physician offices by liaising with receptionists, office-managers and other office staff to get to the Eye Care Physician.</li><li>
Over-Achieve on key productivity, development, and learning objectives.</li><li>
Engage targeted ECP and office staff with clinical information and services provided in compliance with LENZ Therapeutics&rsquo; policies.</li><li>
Ensure all calls/activities are entered into CRM system at time of discussion.</li><li>
Receive inbound calls if needed during operating hours.</li><li>
Continuous self-learning of the presbyopia market including new developments and updates.</li></ul><div>
Qualifications:</div><ul><li>
Four-year College Degree - Preferred</li><li>
Eye Care Experience &ndash; Strongly Preferred</li><li>
Minimum 1 to 3 years inside team experience, B2B territory management/account management experience, field team experience - Preferred</li><li>
Inside Pharmaceutical, Device, or MedTech team experience - Preferred</li><li>
Ability to understand and convey accurate complex information to Optometrists and Ophthalmologists, in an educated, articulate, and professional manner</li><li>
Experience developing and maintaining customer relationships</li><li>
Experience maintaining accurate records of all call activities</li><li>
Proven ability to consistently meet/exceed defined territory goals</li><li>
Ability to accept and quickly apply coaching and feedback to improve individual performance and customer experience</li><li>
High work ethic, reliable and punctual in reporting for scheduled work</li><li>
Plan and organize Territory to meet required call targets</li><li>
Make presentations (Details)</li><li>
Keep current with industry knowledge</li><li>
Advance listening, problem-solving and decision-making skills</li><li>
Excellent verbal and written communication skills</li><li>
Ability to effectively manage multiple tasks across multiple systems</li><li>
Ability to be flexible as needed to meet the fluctuating business needs</li><li>
Private, quiet, dedicated workspace required</li><li>
Maintain and update current and prospective target Healthcare professional profiles</li><li>
Maintain a professional image for Client</li><li>
Participate in all required training and team meetings</li><li>
Make complete, accurate and timely submission of all time-keeping, Details, call activity, within the approved CRM</li><li>
Compliance with the Approved Program, and proper use of Approved Materials and Program Budgets</li><li>
Participate or coordinate virtual and live lunch &amp; learns, dinner programs, weekend events, as appropriate</li><li>
Have appropriate interaction with co-program partners or counterparts</li><li>
Ability to collaborate</li><li>
Experience with Salesforce, Veeva preferred</li><li>
Demonstrated ability to manage and develop an assigned territory with minimal supervision</li></ul><div>
#LI-CES</div><div>
IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com</div><div>
IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law. https://jobs.iqvia.com/eoe</div><div>
IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.</div>
The potential base pay range for this role is $30.00-$32.00 per hour. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.</div></div><div></div>

Inside Sales Representative - 2974556

National Covenant Properties

<div>Description:

About Our Ministry &ndash; National Covenant Properties (NCP) is a church extension fund, which operates as a
financial ministry affiliate of The Evangelical Covenant Church denomination. NCP provides investment products
to members of Covenant churches and offers lending solutions for local congregations as they seek to expand
their facilities and ministries.
YOU INVEST. WE LEND. MINISTRY GROWS.
Summary
The Investment Services Representative will be the front-line communications specialist to resource members and
affiliates of the Evangelical Covenant Church as they inquire about investment and borrowing solutions with NCP. A
qualified candidate will be knowledgeable of IRAs, HSAs, and Certificate of Investments and will have experience or
ability to learn basic accounting principles. This role will advance NCP&rsquo;s mission by ensuring excellent service and
support to our account holders, borrowers, and colleagues.
Essential Functions
? Full Time; Monday through Friday; 8:30am -5:00pm in office hours; 95% of customer interaction through
phone or email communication.
? Engage in a professional, hospitable, and courteous manner in NCP&rsquo;s electronic, phone and on occasion inperson
communication. This position is the first point of contact for NCP account holders.
? Expedite customer requests received by direct mail; email and phone for incoming funds to customer
accounts; open new accounts, process IRA contributions, loan payments, and daily deposit.
? Formulate, manage and maintain paperwork received through direct mail, email and from the customer online
portal. Produce and distribute new investment letters, and general customer investment information.
? Maintain office&rsquo;s database and data storage systems through data entry and data filing protocols.
? Utilize various office machines and computer applications to expedite daily operations, procedures, or
tasks.
? Manage inquiries from external account holders and internal colleagues; respond and/or direct to the
appropriate NCP employee.
? Support preparation of individual correspondence and/or bulk mailing projects, as well as business material
and products to be used in marketing and communication efforts.
? Perform general support tasks, such as collating, transcribing, organizing, creating documents, information,
presentation/binders, meeting logistics and hosting, etc. in support of office operations.
? Participate in skill development as assigned, such as Ascensus IRA compliance training and other
professional development opportunities (some skill development opportunities may require minimal
travel).
? Participate in events to promote NCP products and services, as assigned (some event opportunities may
require minimal travel).
? Other duties as assigned by Sr. Vice President of Operations and President.
Requirements:

Education and Experience
Required: Bachelor&rsquo;s degree in business, economics, finance or accounting OR equivalent combination of education
and experience. Knowledge and experience in customer service, credit union; banking; and lending industry. High
proficiency in computer and internet technology. Experience in or ability to learn basic accounting principles
Preferred: 2-3 years in a support role, including experience in an office environment with heavy telephone and
email customer service capabilities. Must currently hold or be able to pass Series 63 Securities exam (within 90
days of hire date).
Skills
? Personal and demonstrated Christian faith (member or regular attender of a Covenant church preferred).
? Mastery of Microsoft Office 365 applications, database data entry, salesforce customer relations
management application, and web technologies.
? Detail oriented, strong organization, prioritization, and time-management skills.
? Excels in attention to detail with high level of accuracy in preparation of financial transactions, written
documents, reports and correspondence.
? A team player that ensures caring and excellent customer service to account holders.
? Effectively communicates in written and verbal forms by phone, by email, by video conference, and in
person.
? Works well under pressure and can complete multiple tasks, with conflicting priorities and timelines.
Ability to track and report progress on a wide range of tasks, simultaneously.
? Ability to respond to and deal with a range of queries and requests from account holders.
? Capable of managing stress by demonstrating openness to coaching, engaging in positive forms of problem
solving, dealing calmly and effectively in high stress situations.
? Ability to always operate with discretion and confidentiality, especially related to information security and
account holder&rsquo;s personal identifiable information.
? Maintains flexibility in approach and adjusts actions when appropriate.
? Uses critical thinking skills, applying logic and reasoning to identify the strengths and weaknesses of
alternative solutions, conclusions, or approaches to address challenges.
? Self-starter, with ability to work independently.
Environment Conditions
Able to work well in a professional office setting, occasionally working evenings and weekends. Must be versatile
and able to work for prolonged segments sitting or standing. Must engage frequently with office tools and
equipment, such as: computer, copier, phone, web-conferencing equipment, cell communication, printers,
calculators, scanners, etc. Must be able to occasionally lift or move items less than 35 lbs.</div>

Investment Services Representative

Northwestern Mutual - Chicagoland

<div><div><div>Benefits:</div>
<ul><li>Bonus based on performance</li>
<li>Company parties</li>
<li>Dental insurance</li>
<li>Flexible schedule</li>
<li>Health insurance</li>
<li>Opportunity for advancement</li>
<li>Training &amp; development</li>
<li>Vision insurance</li>
</ul></div><div><div>Join the Winning Team at Northwestern Mutual - Chicagoland!</div>
<div>
 
Are you an athlete at heart with a passion for teamwork and competition? Bring your sports background to a dynamic career as a Financial Advisor with Northwestern Mutual - Chicagoland! 
</div><div>Why Current and Former Athletes Could Thrive Here: We recognize the unique strengths and qualities that former and current athletes bring to the table. Athletes can excel in our environment because of their inherent drive, discipline, and competitive spirit, which are essential traits for success in the insurance and financial services industry. Here&rsquo;s why athletes could thrive with us: 
</div><ul><li>Teamwork and Collaboration: Just like in sports, our success depends on teamwork and collaboration. Athletes naturally excel in a team setting, working together towards common goals and supporting each other to achieve the best results for our clients.</li>
<li>Resilience and Determination: Athletes are accustomed to facing challenges and persevering through difficult situations. This resilience translates well to the professional world, where overcoming obstacles and staying focused on long-term goals are key to building a successful career.</li>
<li>Goal-Oriented Mindset: The drive to set and achieve goals is second nature to athletes. This goal-oriented mindset helps our representatives stay motivated and committed to helping clients achieve their financial objectives.</li>
<li>Discipline and Time Management: Balancing training, competitions, and academics instills a strong sense of discipline and time management in athletes. These skills are invaluable in managing a client portfolio, meeting deadlines, and maintaining a high level of productivity.</li>
<li>Competitive Spirit: The competitive nature of athletes fuels their desire to excel and be the best in their field. This competitive spirit drives our representatives to continuously improve, exceed performance targets, and deliver exceptional service to clients.</li>
</ul><div>Learn more about Northwestern Mutual - Chicagoland: https://www.youtube.com/watch?v=BRk3Ui8113s</div>
<div>
 
Our thriving Network Office of the Chicagoland District is located at: 1901 Butterfield Road Suite 300 Downers Grove, IL 60515 
</div><div>Meet Our Team:</div><div> 
</div>
<div>Ryan Kramer &ndash; CLF&reg;, ChFC&reg;, CLU&reg;, Managing Partner:</div>
<ul><li>Time with NM: Joined Northwestern Mutual as a college intern in 1997 and became Managing Partner of Northwestern Mutual Chicagoland in 2015.</li>
<li>Prior Experience: Graduated from Illinois State University with a B.S. in Marketing and has held roles at every level of Northwestern Mutual&rsquo;s leadership track, including Assistant Regional Director at the company&rsquo;s Milwaukee headquarters.</li>
<li>Passionate About: Ryan lives in Elmhurst, Illinois, with his wife and their three children. He enjoys family time, sports, and community involvement. Together, the Kramers support organizations such as Alex&rsquo;s Lemonade Stand Foundation, Feed My Starving Children, Ronald McDonald House Charities, and Bear Necessities. Ryan is also active with the ISU Marketing Alumni Board, the Butterfield Country Club Finance Committee, and the Church of the Resurrection in Elmhurst.</li>
</ul><div>Trent Mausser &ndash; CLU&reg;, ChFC&reg;, Managing Director:</div>
<ul><li>Time with NM: Began his career as a College Financial Representative in 2001 while attending the University of Northern Iowa.</li>
<li>Prior Experience: Recognized nationally as a top college representative, Trent was featured in USA Today in 2001 and 2002. He became a full-time Financial Representative in 2002 and transitioned into leadership roles including College Unit Director, Field Director, and later Managing Director of the Chicago office.</li>
<li>Passionate About: Trent lives in Park Ridge, Illinois, with his wife and their three daughters. His family enjoys golf, boating, and travel, and actively supports organizations like Feed My Starving Children, Ronald McDonald House Charities, Bear Necessities, and Alex&rsquo;s Lemonade Stand.</li>
</ul><div>Kevin Pabst &ndash; ChFC&reg;, Managing Director:</div>
<ul><li>Time with NM: Started as a College Financial Representative in 2011 and now leads the Barrington Office.</li>
<li>Prior Experience: A Chicagoland native, Kevin grew up in Arlington Heights and earned his degree in Economics from Michigan State University, where he played club hockey. During his time in leadership with the Schaumburg District Office, the internship program was ranked among the top 10 in the Northwestern Mutual system three times.</li>
<li>Passionate About: Kevin and his wife, Kelly, live in Palatine, Illinois, with their two children. He enjoys family time, golf, and relaxing at his family&rsquo;s lake house.</li>
</ul><div>Scott Carr &ndash; CLU&reg;, MSM, Managing Director:
</div><ul><li>Time with NM: Joined Northwestern Mutual as a college intern in 1984 and opened his own office in Schaumburg at age 24.</li>
<li>Prior Experience: A top 10 intern at Illinois State University, Scott ranked among the top new advisors nationally in 1986 and 1987. His office has consistently ranked among the top 10 in production for Northwestern Mutual.</li>
<li>Passionate About: Scott lives in the northwest suburbs with his wife, Gina. He enjoys golfing, traveling, and spending time with his family, including his two adult children, and grandchildren.</li>
</ul><div>Jason Frano &ndash; Managing Director:</div>
<ul><li>Time with NM: Joined Northwestern Mutual in 2014 and became Managing Director of the Naperville office in 2020.</li>
<li>Prior Experience: Before Northwestern Mutual, Jason worked in sales for Toyota Corporation. He was named &ldquo;Rookie of the Year&rdquo; in his first year and ranked among the top 50 new advisors nationwide. He later served as College Unit Director and Field Director before stepping into his current leadership role.</li>
<li>Passionate About: Jason lives in Lombard with his wife and their two sons. He enjoys running marathons, coaching his sons&rsquo; basketball and baseball teams, and spending time with family.</li>
</ul><div>Tracey Daniels &ndash; Executive Director of Selection, Chicagoland</div>
<ul><li>Time with NM: Began her Northwestern Mutual career as an Associate Financial Representative in 2012 and returned in 2023 as District Recruiter before advancing to her current role.</li>
<li>Prior Experience: Studied Communications with an emphasis in Public Relations at Michigan State University. Tracey leads selection and recruiting strategy across all offices, focusing on helping professionals build lasting, fulfilling careers.</li>
<li>Passionate About: Originally from Woodridge, IL, Tracey now resides in Shelby Township, MI, with her husband, daughter, and their dog, Bubba. A former figure skater, she enjoys giving back to the skating community, attending country concerts, and boating with her family.</li>
</ul><div>Key Responsibilities: As a Financial Advisor, your primary role will be to engage with clients to understand their comprehensive financial needs, providing personalized guidance to help them achieve their financial protection and planning goals. You will design and implement tailored strategies that safeguard clients' assets, income, and overall financial well-being, ensuring their long-term security. Regularly reviewing and updating clients' financial plans and insurance policies to reflect any changes in their circumstances or goals will be crucial to ensure continuous protection. Additionally, you will cultivate a robust network of clients through referrals, active community involvement, and professional associations. 
</div><div>Qualifications: We prefer candidates with a bachelor's degree in finance, business, or a related discipline. While prior experience in insurance, financial services, or business development is beneficial, it is not mandatory. Successful candidates will possess excellent interpersonal and communication abilities, strong analytical skills, and the capability to build lasting client relationships. We welcome individuals from business development-oriented organizations with uncapped earnings potential, including those from Medical Device, Education (teachers, administrators), Logistics, Solar, Payroll Services, Tech Business Development, Real Estate, Auto Rental and others. You will be required to obtain state insurance licenses, with training provided and sponsorship considered.</div>
<div>
 
Benefits: You will have continuous access to training and development programs, with sponsorship for advanced certifications to enhance your expertise. We offer a lucrative compensation structure including performance-based incentives and unlimited earning potential. You will receive extensive support from a dedicated planning team, marketing resources, and experienced mentors. Enjoy the flexibility to design a work schedule that aligns with your personal and professional goals. Most importantly, you will play a pivotal role in helping individuals and families secure their financial future, making a lasting difference in the community.</div> 
<div> 
</div><div>Northwestern Mutual is the marketing name for The Northwestern Mutual Life Insurance Company (NM) and its subsidiaries in Milwaukee, WI. Ryan Kramer is a General Agent of NM and not in legal partnership with NM, or its subsidiaries.</div>
</div>
Flexible work from home options available.</div>

Client Advisor with Sports Background

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