customer success specialist Jobs in Islamabad

customer success specialist

inside sales and operations executive Jobs in Islamabad

inside sales and operations executive

operations lead - work together Jobs in Islamabad

operations lead - work together

client engagement manager Jobs in Islamabad

client engagement manager

client operations executive Jobs in Islamabad

client operations executive

customer operation leads

GrowthRatio Solutions

Customer Operation LeadsAbout the Role: We are seeking a highly experienced Customer Care Specialist to join our established and rapidly growing organization. This role is ideal for someone who is confident in managing customer interactions independently, brings proven expertise in customer support operations, and is ready to contribute from day one without the need for extensive training.The selected candidate will play a key role in ensuring exceptional customer satisfaction, improving support processes, and helping shape the future of our customer care function. As the business continues to scale, this position will naturally evolve into a Team Lead role, where you&rsquo;ll oversee additional agents, refine training programs, and enhance overall service delivery.Key Responsibilities:<ul><li>Manage customer inquiries across multiple channels with professionalism, accuracy, and efficiency.</li><li>Deliver prompt and effective solutions while maintaining a high level of customer satisfaction.</li><li>Identify recurring issues and propose process improvements to strengthen service quality.</li><li>Collaborate with management to establish and optimize support workflows.</li><li>Provide leadership, mentorship, and quality oversight as the team expands.</li><li>Contribute strategic insights to enhance tools, training, and communication standards.</li></ul>Required Skills &amp; Attributes:<ul><li>Excellent written and verbal communication skills in English.</li><li>Strong customer centric mindset with a track record of resolving complex issues.</li><li>Self-driven and independent, capable of managing tasks with minimal supervision.</li><li>Demonstrated leadership potential and ability to motivate and guide others.</li><li>Calm, composed, and solution-oriented under pressure.</li><li>High level of professionalism, accountability, and attention to detail.</li><li>Ability to adapt quickly within a dynamic and evolving environment.</li></ul>Required Experience:<ul><li>Minimum 2&ndash;3 years of hands on experience in customer support, ideally within an eCommerce business (Shopify experience preferred).</li><li>Proven ability to work effectively in a remote setup with established workflows and communication tools.</li><li>Previous experience leading or building a support team will be considered a strong advantage.</li></ul>Why Join Us:Join a reputable and established company that values expertise, autonomy, and growth. Here, you&rsquo;ll have the opportunity to make an immediate impact improving operations, leading with initiative, and growing into a leadership role as we expand our customer care department.If you are an experienced professional ready to take ownership and elevate our customer experience, we would love to hear from you.Job Type: Full-timePay: From Rs60,000.00 per monthWork Location: In person

Customer Operation Leads

International Workplace Group

<div>Community Sales Manager 

At Regus, we&rsquo;ve built the world&rsquo;s largest workspace network so that our customers can work better, faster, happier. Join the team in one of our business centres. Promote our products and services to new and existing customers. Bring more freedom to more people and businesses. And you&rsquo;ll be able to work better, faster and happier too. 


The opportunity

As a Community Sales Manager, you&rsquo;ll be responsible for the smooth running of your Regus centre while finding ways to increase sales and revenue, helping more and more people enjoy the benefits of flexible working. You&rsquo;ll motivate your team to create a great working environment to ensure customer satisfaction and retention. 


A typical day at Regus

You start the day with an informal team talk over coffee, to plan the day and make sure everyone&rsquo;s prepared.

With one eye always on reception, you see members turning up and also the first meeting rooms guests arriving. You welcome them and take them to their meeting room, show them the facilities and help them set up their WiFi connections and AV system for their presentation.

Later you have a meeting to learn more about a new member and get to understand his business needs. You think about the other businesses in the centre and how you might be able to introduce him to a couple that may be of interest at the networking event later in the week.

A large company is taking a whole floor of the centre and is moving in next week. You run through the move in detail with the reception team, ensuring the welcome kit is prepared, and all badges and keys are ready for handing over.

At lunchtime a couple walk in enquiring about coworking membership. Your colleague from sales is on their lunch break so you offer them a coffee and give them a tour of the centre, explaining all the benefits of Regus membership.

Later in the afternoon you host a monthly operations meeting for Community Sales Managers from your local cluster of centres, along with the regional Operations Manager. After the meeting you do a final walk around the building, speaking with members, asking how their day went as they start to wind down and head for home. 


About you

We&rsquo;re looking for someone who has the experience and aptitude to manage a smooth running operation. You&rsquo;ll need to be an accomplished multitasker, able to pre-empt issues before they become problems, and keep a team motivated and focused on service excellence. You also need to be:
<ul>
<li>A good communicator, used to dealing with customers &ndash; ideally in the hospitality or events industry</li>
<li>Confident, approachable and able to build strong relationships with customers</li>
<li>A great manager, who leads by example and knows how to motivate and inspire a team</li>
<li>Happy taking ownership of problems and finding ways to solve them</li>
<li>Positive, enthusiastic and able to adapt to fast-changing situations</li>
<li>Confident using MS Office and other basic IT packages</li>
</ul>
In addition, you will:
<ul>
<li>Manage the day to day running of the centre, focusing on exceptional customer service</li>
<li>Inspire your team of associates, developing their skills to get the best from each team member</li>
<li>Promote your centre to new customers and show them how flexible workspace could enhance their business</li>
<li>Generate leads by delivering engaging networking events within your community</li>
</ul>
What we offer

On top of a competitive salary package you&rsquo;ll enjoy:
<ul>
<li>A bright and inspiring work environment</li>
<li>Training and development opportunities</li></ul></div>

Community Sales Manager

Haptic Outsource Pvt Ltd

We're looking for a sharp, cool-headed Cab Controller to be the central operator for our taxi fleet. Your core job is to ensure every booking is dispatched efficiently, every customer is served well, and every driver is supported&mdash;keeping our entire operation running smoothly and punctually.Job Type: Full-timePay: Rs250.00 - Rs350.00 per hourExpected hours: 52 &ndash; 60 per weekWork Location: In person

Cab Controller/ Cab Dispatcher/UK Based

HostBreak.com

About the RoleWe are looking for a motivated fress or experienced CSR/Sales Engineer to join our growing team at HostBreak Web Technologies, a leading web hosting and digital solutions company serving thousands of clients since 2001.You&rsquo;ll be responsible for handling inbound leads, outbound calls, follow-ups, and client relationship management to drive conversions and customer satisfaction.Key Responsibilities<ul><li>Make outbound calls to potential clients and follow up on inbound leads.</li><li>Present and promote company products &mdash; domains, web hosting, and website packages.</li><li>Maintain customer data and update CRM (vTiger / WHMCS) with call outcomes.</li><li>Send quotations, reminders, and payment follow-ups.</li><li>Work closely with the marketing and billing teams for lead status and renewals.</li><li>Achieve weekly and monthly sales targets.</li><li>Deliver a professional and helpful experience to all prospects and customers.</li></ul>Requirements<ul><li>Minimum 3-6 months experience in telesales, customer service, or inside sales (IT/Hosting industry preferred).</li><li>Excellent communication skills in English &amp; Urdu.</li><li>Confident on the phone with good persuasion skills.</li><li>Basic knowledge of domains, web hosting, or website services will be an advantage.</li><li>Proficiency in MS Excel, Google Sheets, and CRM tools.</li><li>Energetic, disciplined, and goal-oriented attitude.</li></ul>Compensation &amp; Benefits<ul><li>Market-competitive base salary + performance-based incentives.</li><li>Training on products, CRM, and communication skills.</li><li>Professional growth opportunities in a fast-growing digital company.</li><li>Friendly and performance-driven work culture.</li></ul>Salary &amp; Benefits<ul><li>Market competitive salary</li><li>Commissions on sales</li><li>Medical coverage</li><li>Annual bonuses</li><li>Paid holidays</li><li>Birthday leave</li><li>Loans</li><li>Education assistance</li></ul>Job Type: Full-timePay: Rs60,000.00 - Rs75,000.00 per monthApplication Question(s):<ul><li>Are you comfortable making daily outbound calls and follow-ups to customers?</li><li>What attracts you most about working in the web hosting or digital services industry?</li><li>What is your expected salary range?</li><li>Are you based in Rwp/Islamabad and available for on-site work, 10 AM to 6 PM (Mon&ndash;Sat)?</li><li>How soon can you join if selected?</li><li>Do you have prior experience in telesales, customer service, or call handling? Please describe briefly.</li></ul>Location:<ul><li>Islamabad (Required)</li></ul>Work Location: In person

CSR / Sales Engineer

About the RoleWe are looking for a motivated Sales Engineer to join our growing team at HostBreak Web Technologies, a leading web hosting and digital solutions company serving thousands of clients since 2001.You&rsquo;ll be responsible for handling inbound leads, outbound calls, follow-ups, and client relationship management to drive conversions and customer satisfaction.Key Responsibilities<ul><li>Make outbound calls to potential clients and follow up on inbound leads.</li><li>Present and promote company products &mdash; domains, web hosting, and website packages.</li><li>Maintain customer data and update CRM (vTiger / WHMCS) with call outcomes.</li><li>Send quotations, reminders, and payment follow-ups.</li><li>Work closely with the marketing and billing teams for lead status and renewals.</li><li>Achieve weekly and monthly sales targets.</li><li>Deliver a professional and helpful experience to all prospects and customers.</li></ul>Requirements<ul><li>Minimum 6 months experience in telesales, customer service, or inside sales (IT/Hosting industry preferred).</li><li>Excellent communication skills in English &amp; Urdu.</li><li>Confident on the phone with good persuasion skills.</li><li>Basic knowledge of domains, web hosting, or website services will be an advantage.</li><li>Proficiency in MS Excel, Google Sheets, and CRM tools.</li><li>Energetic, disciplined, and goal-oriented attitude.</li></ul>Compensation &amp; Benefits<ul><li>Market-competitive base salary + performance-based incentives.</li><li>Training on products, CRM, and communication skills.</li><li>Professional growth opportunities in a fast-growing digital company.</li><li>Friendly and performance-driven work culture.</li></ul>Salary &amp; Benefits<ul><li>Market competitive salary</li><li>Commissions on sales</li><li>Medical coverage</li><li>Annual bonuses</li><li>Paid holidays</li><li>Birthday leave</li><li>Loans</li><li>Education assistance</li></ul>Job Type: Full-timePay: Rs45,000.00 - Rs60,000.00 per monthApplication Question(s):<ul><li>Are you comfortable making daily outbound calls and follow-ups to customers?</li><li>What attracts you most about working in the web hosting or digital services industry?</li><li>What is your expected salary range?</li><li>Are you based in Rwp/Islamabad and available for on-site work, 10 AM to 6 PM (Mon&ndash;Sat)?</li><li>How soon can you join if selected?</li><li>Do you have prior experience in telesales, customer service, or call handling? Please describe briefly.</li></ul>Location:<ul><li>Islamabad (Required)</li></ul>Work Location: In person

Sales Engineer / Business Development Associate

ZenCloud Technologies

We're looking for a passionate and knowledgeable individual to act as a core representative for our AI products across the tech community. This is a dynamic, full-time, onsite role perfect for someone who lives and breathes technology, especially the AI space. You will be essential in building our brand presence, driving meaningful conversations, and identifying potential leads by authentically engaging with our ideal customer profile (ICP).Key Responsibilities<ul><li>Community Engagement &amp; Representation: Act as a representative on platforms like LinkedIn, Reddit, and Discord.</li><li>Actively participate in discussions about AI Governance, Optimization, and related tech topics.</li><li>Share valuable insights and strategically direct relevant users to the product website when fitting.</li><li>Maintain a friendly, authoritative, and helpful presence that reflects our brand.</li><li>Lead Identification &amp; Research: Utilize LinkedIn to identify and research individuals who fit our ideal customer profile (ICP).</li><li>Develop a targeted list of professionals and companies for outreach.</li><li>Outreach &amp; Messaging: Execute initial outreach campaigns by drafting and sending personalized messages on LinkedIn and other relevant platforms.</li><li>Initiate conversations with potential customers and warm leads identified through community engagement.</li><li>Content Support: Keep a pulse on trending topics and community sentiment to inform internal content strategy.</li><li>Onsite Collaboration: Work directly with the core team from our office to ensure seamless strategy execution and alignment.</li></ul>What We're Looking For<ul><li>A True Tech Enthusiast: You genuinely understand and enjoy the tech space, particularly AI Governance and Optimization. You should be comfortable discussing complex topics.</li><li>Community Savvy: Proven experience or a natural aptitude for engaging authentically on platforms like Reddit, Discord, and LinkedIn. You know how to add value, not just promote.</li><li>Strong Communicator: Excellent written communication skills for professional outreach and nuanced community comments.</li><li>Proactive &amp; Resourceful: A self-starter who can independently research leads and manage their outreach pipeline.</li><li>Educational Background (Preferred): Currently studying or recently graduated with a degree in Computer Science, Data Science, Marketing (with a tech focus), or a related technical field.</li><li>Commitment to Onsite Work: This is an onsite position requiring a full-time presence at our office.</li></ul>Ready to represent us in the tech community? Apply with your resume and a brief note explaining why you're passionate about AI and community engagement.Job Type: Full-timePay: Rs10,000.00 - Rs20,000.00 per monthWork Location: In person

Tech Outreach Specialist (Intern)

N7 (PVT) LTD

Position: Client Relations Manager (Lead Handling &amp; Follow-Up) Location: N7 Group, Bahria Paradise Commercial, Bahria Town, Rawalpindi Language Requirement: English fluency is essential; Arabic proficiency is a strong plus.About the RoleWe are seeking a motivated and confident Client Relations Manager to handle incoming leads, qualify potential clients, and ensure consistent follow-up through calls, WhatsApp, and email. The ideal candidate will have excellent communication skills, a persuasive personality, and a proactive attitude toward achieving results.Key Responsibilities<ul><li>Handle all incoming leads via phone, WhatsApp, email, and CRM systems.</li><li>Qualify leads based on interest, budget, and buying timeline.</li><li>Schedule meetings or property viewings with sales executives.</li><li>Maintain consistent follow-ups to convert inquiries into active clients.</li><li>Build and maintain positive client relationships to enhance retention.</li><li>Record all interactions and lead progress in the CRM system.</li></ul>Requirements<ul><li>Excellent verbal and written communication in English; Arabic is a strong advantage.</li><li>Confident on calls with high-net-worth clients and investors.</li><li>Proven experience in customer service, lead handling, or real estate telesales.</li><li>Strong follow-up discipline and ability to handle multiple clients simultaneously.</li><li>Professional appearance and positive attitude.</li><li>CRM and MS Office familiarity preferred.</li></ul>Benefits<ul><li>Competitive salary and commission structure.</li><li>Career growth within a dynamic and international company.</li><li>Training and support from a high-performing team.</li><li>Opportunity to work with premium clientele and luxury projects.</li></ul>Job Type: Full-timePay: Rs65,000.00 - Rs100,000.00 per monthWork Location: In person

Client Relations Manager

Explore 446+ Customer operation leads in Islamabad this November. Find roles across top companies and apply now to boost your career.