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customer operations associate

Lean Technologies

<div>
 
 
 About the Job
 
 
 
 
 
 
 We&rsquo;re hiring a Revenue Operations Associate to join us at a pivotal moment of growth. You&rsquo;ll play a key role in shaping how our commercial teams operate and succeed. You&rsquo;ll be the heartbeat of our CRM (HubSpot), building smart automations using AI and no-code tools, keeping data flowing across systems, and helping ensure every part of our GTM stack is optimized for scale. This is not a traditional support role; it&rsquo;s a hands-on, high-impact, cross-functional opportunity to work at the core of our business.
 
 
 
 
 
 You&rsquo;ll work closely with Sales, Marketing, Customer Success, and Solutions Engineering to drive efficiency, performance, and visibility across the entire revenue funnel. If you're looking to build, own, and grow in a fast-moving environment, and you get excited by systems, automation, and processes, then this role is for you.
 
 
 
 
 
 
 About Lean
 
 
 
 
 
 
 Lean enables companies to seamlessly connect to their users&rsquo; bank accounts to initiate real-time payments and retrieve their account information. Our products have garnered the trust of leading companies and enabled them to deliver powerful experiences when connected with a user&rsquo;s bank account, allowing users to perform prudent financial planning, get better rates on loans, transfer money to friends, and more, without compromising on privacy or security.
 
 
 
 
 
 Backed by top-tier global investors including General Catalyst, Sequoia and Shorooq, and having recently raised $67.5M in Series B funding, we&rsquo;re building the rails for Open Finance in MENA. We&rsquo;re trusted by 250+ clients across the UAE and Saudi Arabia &mdash; including the likes of Binance, Etisalat Group, Careem, Sarwa, and many more - making it the region&rsquo;s most valuable Open Banking platform.
 
 
 
 
 
 Joining Lean means working on impactful problems, shaping the future of finance in the region, and being part of a fast-growing team that&rsquo;s setting the standard for open banking in MENA.
 
 
 
 
 
 
 Responsibilities
 
 
 
 
 
 <ul>
 <li>
 Be the day-to-day owner of HubSpot (users, pipelines, properties, workflows)
 </li>
 <li>
 Build automations using AI tools, workflow automation platforms and HubSpot workflows
 </li>
 <li>
 Connect HubSpot with tools across the GTM stack
 </li>
 <li>
 Enrich and maintain high-quality CRM data
 </li>
 <li>
 Create and document internal processes and support enablement across teams
 </li>
 <li>
 Assist in building reports and dashboards that drive better decision-making
 </li>
 </ul>
 
 
 
 
 
 Minumum Qualifications
 
 
 
 
 
 <ul>
 <li>
 1+ years of experience in RevOps, Sales Ops or CRM/automation-heavy roles (e.g., Sales/Marketing Ops, Growth)
 </li>
 <li>
 Experience with HubSpot (or similar CRMs), and automation tools
 </li>
 <li>
 Comfortable working with data and scoring model logic (e.g., lead scoring, routing rules)
 </li>
 <li>
 Curious, tech-savvy, and excited to own and improve complex systems
 </li>
 <li>
 Strong organizational skills and sharp attention to detail
 </li>
 <li>
 Excellent communication skills and a collaborative, cross-functional mindset
 </li>
 </ul>
 
 
 
 
 
 Nice to Have
 
 
 
 
 
 <ul>
 <li>
 Experience with AI tools (ChatGPT, Claude, Gemini etc.)
 </li>
 <li>
 Background in a startup or fast-growing B2B SaaS environment
 </li>
 <li>
 Familiarity with SQL, JavaScript or API/webhooks
 </li>
 </ul>
</div>

Revenue Operations Associate

careem

<div>
 <div>
 About the Role
 </div>
 <div>
 
 You will ensure all customer/store orders are picked, packed, and dispatched within SLAs. </div>
 <div>
 Responsibilities
 </div>
 <ul>
 <li>Plan and execute outbound picking operations across ambient and cold chain</li>
 <li>Monitor picking accuracy, packing standards, and loading.</li>
 <li>Track and establish outbound KPIs (PPH, accuracy %, cut-off adherence, OTIF).</li>
 <li>Coordinate with transport for vehicle loading and dispatch.</li>
 <li>Resolve exceptions (shortages, damages, delays).</li>
 </ul>
</div>

Outbound Operations Associate

Careem

<div>
 
 About the Company
 
 
 
 Careem is building the Everything App for the greater Middle East &mdash; making it easy to move around, order food and groceries, manage payments, and more. Our purpose is simple: to simplify and improve people&rsquo;s lives and build an awesome organisation that inspires.
 
 
 Since 2012, Careem has enabled earnings for over 2.5 million Captains, simplified the lives of more than 70 million customers, and built a platform where the region&rsquo;s best talent and entrepreneurs thrive. We operate in 70+ cities across 10 countries, from Morocco to Pakistan.
 
 
 
 
 We&rsquo;re now entering our next chapter &mdash; one powered by AI. We&rsquo;re looking for AI talent: curious problem-solvers who know how to apply AI to build tools, automate workflows, and create real impact. Whether it&rsquo;s streamlining operations, enhancing customer experience, or reimagining internal systems &mdash; we want people who can make Careem work smarter and move faster.
 
 
 
 
 
 About The Role
 
 
 
 You will ensure all customer/store orders are picked, packed, and dispatched within SLAs.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Plan and execute outbound picking operations across ambient and cold chain
 </li>
 <li>
 Monitor picking accuracy, packing standards, and loading.
 </li>
 <li>
 Track and establish outbound KPIs (PPH, accuracy %, cut-off adherence, OTIF).
 </li>
 <li>
 Coordinate with transport for vehicle loading and dispatch.
 </li>
 <li>
 Resolve exceptions (shortages, damages, delays).
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 4+ years in outbound/fulfilment roles.
 </li>
 <li>
 Familiarity with last-mile handovers and cold chain handling.
 </li>
 <li>
 Strong analytical mindset for productivity tracking.
 
 
 </li>
 </ul>
 
 What We&rsquo;ll Provide You
 
 
 
 We offer colleagues the opportunity to drive impact in the region while they learn and grow. As a full time Careem colleague, you will be able to:
 
 
 <ul>
 <li>
 Work and learn from great minds by joining a community of inspiring colleagues.
 </li>
 <li>
 Put your passion to work in a purposeful organisation dedicated to creating impact in a region with a lot of untapped potential.
 </li>
 <li>
 Explore new opportunities to learn and grow every day.
 </li>
 <li>
 Work 4 days a week in office &amp; 1 day from home, and remotely from any country in the world for 30 days a year with unlimited vacation days per year. (If you are in an individual contributor role in tech, you will have 2 office days a week and 3 to work from home.)
 </li>
 <li>
 Access to healthcare benefits and fitness reimbursements for health activities including gym, health club, and training classes.
 </li>
 </ul>
</div>

<div>
 
 About the Company
 
 
 
 Careem is building the Everything App for the greater Middle East &mdash; making it easy to move around, order food and groceries, manage payments, and more. Our purpose is simple: to simplify and improve people&rsquo;s lives and build an awesome organisation that inspires.
 
 
 Since 2012, Careem has enabled earnings for over 2.5 million Captains, simplified the lives of more than 70 million customers, and built a platform where the region&rsquo;s best talent and entrepreneurs thrive. We operate in 70+ cities across 10 countries, from Morocco to Pakistan.
 
 
 
 
 We&rsquo;re now entering our next chapter &mdash; one powered by AI. We&rsquo;re looking for AI talent: curious problem-solvers who know how to apply AI to build tools, automate workflows, and create real impact. Whether it&rsquo;s streamlining operations, enhancing customer experience, or reimagining internal systems &mdash; we want people who can make Careem work smarter and move faster.
 
 
 
 
 
 About The Role
 
 
 
 You will manage inbound operations, ensuring efficient receiving, putaway, and GRN closure on time.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Plan daily inbound activity, allocate docks, and manage supplier queues.
 </li>
 <li>
 Oversee invoice checking, GRN posting, and QC compliance.
 </li>
 <li>
 Track and establish inbound KPIs (GRN closing time, putaway SLA, dock-to-stock).
 </li>
 <li>
 Coordinate with suppliers, transport, and inventory teams.
 </li>
 <li>
 Resolve inbound exceptions and escalate systemic issues.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 4+ years in inbound/logistics roles.
 </li>
 <li>
 Familiarity with Microsoft Dynamics 365 WMS.
 </li>
 <li>
 Experience managing large-volume supplier receiving.
 
 
 </li>
 </ul>
 
 What We&rsquo;ll Provide You
 
 
 
 We offer colleagues the opportunity to drive impact in the region while they learn and grow. As a full time Careem colleague, you will be able to:
 
 
 <ul>
 <li>
 Work and learn from great minds by joining a community of inspiring colleagues.
 </li>
 <li>
 Put your passion to work in a purposeful organisation dedicated to creating impact in a region with a lot of untapped potential.
 </li>
 <li>
 Explore new opportunities to learn and grow every day.
 </li>
 <li>
 Work 4 days a week in office &amp; 1 day from home, and remotely from any country in the world for 30 days a year with unlimited vacation days per year. (If you are in an individual contributor role in tech, you will have 2 office days a week and 3 to work from home.)
 </li>
 <li>
 Access to healthcare benefits and fitness reimbursements for health activities including gym, health club, and training classes.
 </li>
 </ul>
</div>

Inbound Operations Associate

Marriott International

Job SummaryFunctions as the strategic business leader of the property's Rooms Operations. Areas of responsibility include Front Office, Recreation/Health Club and Housekeeping. Position works with direct reports (department heads) to develop and implement departmental strategies and ensures implementation of the brand service strategy and brand initiatives. The position ensures Rooms Operations meet the brand s standards, targets customer needs, ensures associate satisfaction, focuses on growing revenues and maximizes the financial performance of the department. Develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand s target customer and associates and provides a return on investment to the owner and Marriott International.CANDIDATE PROFILE Education And Experience 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 4 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.OR 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 2 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.CORE WORK ACTIVITIESManaging Profitability Demonstrates and communicates key drivers of guest satisfaction for the brand s target customer. Analyzes service issues and identifies trends. Makes and executes the necessary decisions to keep property moving forward toward achievement of goals. Works with Rooms management team to develop an operational strategy that is aligned with the brand s business strategy and leads its execution.Managing Revenue Goals Monitors Rooms operations sales performance against budget. Reviews reports and financial statements to determine Rooms operations performance against budget. Coaches and supports operations team to effectively manage occupancy &amp; rate, wages and controllable expenses. Reviews the Wage Progress Report and compares budgeted wages to actual wages, coaching direct reports to address problem areas and holding team accountable for results.Leading Operations and Department Teams Champions the brand s service vision for product and service delivery and ensures alignment amongst the Rooms leadership teams. Develops systems to enable associates to understand guest satisfaction results. Communicates a clear and consistent message regarding departmental goals to produce desired results.Managing The Guest Experience Reviews guest feedback with leadership team and ensures appropriate corrective action is taken. Responds to and handles guest problems and complaints. Stays visible and interfaces with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction. Creates an atmosphere in all Rooms and Food and Beverage areas that meets or exceeds guest expectations.Managing and Conducting Human Resources Activities Facilitates the development of creative solutions to overcome obstacles and ensures implementation to continually improve guest satisfaction results. Ensures associates are treated fairly and equitably. Ensures that regular, ongoing communication is happening in Rooms (e.g., pre-shift briefings, staff meetings). Fosters associate commitment to providing excellent service, participates in daily stand-up meetings and models desired service behaviors in all interactions with guests and associates. Incorporates guest satisfaction as a component of staff/operations meetings with an emphasis on generating innovative ways to continually improve results. Sets goals and expectations for direct reports using the performance review process and holds staff accountable for successful performance. Solicits associate feedback, utilizes an open door policy and reviews associate satisfaction results to identify and address associate problems or concerns. Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process. Conducts annual performance appraisal with direct reports according to Standard Operating Procedures. Champions change, ensures brand and regional business initiatives are implemented and communicates follow-up actions to team as necessary

Director of Rooms

IHG Hotels & Resorts

Job Title Food and Beverage Associate Vignette Collection by IHG Dubai, UAE Job Description Food and Beverage Associate Vignette Collection by IHG Dubai, UAE Position Overview Vignette Collection by IHG is looking for a dedicated Food and Beverage Associate to deliver exceptional service across dining operations. This role involves welcoming guests, managing orders, processing transactions, and ensuring a memorable dining experience that reflects luxury hospitality standards. Job Details Location: UAE Location: Dubai Industry: Hospitality and Tourism Function: Food Preparation / Service Gender: Any Candidate Nationality: Any Job Type: Full-time Key Responsibilities * Greet guests, present menus, and inform them of specials and menu updates. * Take food and beverage orders, input into POS system, and ensure special requests are recorded. * Upsell menu items including beverages and desserts. * Serve food and drinks, refill glasses, and maintain dining standards. * Process payments, issue receipts, and reconcile daily transactions. * Assist with basic cleaning and setup duties as directed by management. * Provide accurate product and service knowledge to guests. * Handle guest inquiries and resolve service issues promptly. * Support other F&amp;B outlets within the property as needed. * Adhere to grooming, hygiene, and appearance standards. * Assist with end-of-day financial reconciliations and reporting. Ideal Profile * 2 3 years of experience in a similar role within a luxury hotel. * Strong problem-solving and customer service skills. * High attention to detail and reliability under pressure. * Team-oriented with excellent communication abilities in English; additional languages a plus. * Basic knowledge of cooking and wine service. * Familiarity with POS systems and transaction handling. Skills Set * Food and beverage service operations. * Upselling and guest engagement. * POS and transaction management. * Wine service and menu knowledge. * Customer service and teamwork.

Food and Beverage Associate

<div>
 About the Role
 <div>
 
 You will manage inbound operations, ensuring efficient receiving, putaway, and GRN closure on time. </div>
 <div>
 Responsibilities
 </div>
 <ul>
 <li>Plan daily inbound activity, allocate docks, and manage supplier queues.</li>
 <li>Oversee invoice checking, GRN posting, and QC compliance.</li>
 <li>Track and establish inbound KPIs (GRN closing time, putaway SLA, dock-to-stock).</li>
 <li>Coordinate with suppliers, transport, and inventory teams.</li>
 <li>Resolve inbound exceptions and escalate systemic issues.</li>
 </ul>
 <div>
 Qualifications
 </div>
 <ul>
 <li>4+ years in inbound/logistics roles.</li>
 <li>Familiarity with Microsoft Dynamics 365 WMS.</li>
 <li>Experience managing large-volume supplier receiving.</li>
 </ul>
</div>

Explore 7012+ Customer operations associate in Dubai this October. Find roles across top companies and apply now to boost your career.

7012 customer operations associate jobs IN Dubai

Revenue Operations Associate

Outbound Operations Associate

Outbound Operations Associate

Inbound Operations Associate

Director of Rooms

Food and Beverage Associate

Inbound Operations Associate