sales associate

customer service representative Jobs in Dubai

customer service representative

operations coordinator

customer care executive

customer experience manager Jobs in Dubai

customer experience manager

customer operations associate

AZKA Global

Operations &amp; Trading AssociateCompany: Azka Global FZCLocation: DubaiType: Full-timeSalary range: 3000-4000 DhsIndustry: Hydrocarbons,Petrochemicals, Drilling Chemicals General TradingAbout AZKA Global AZKA Global is a fast-growing hydrocarbons, petrochemicals, and general-trading company with a strong mission: To deliver high-quality commodities with safety, sustainability, and operational excellence.We trade fuels, petrochemicals, oilfield chemicals, drilling additives, and equipment across global markets. As we scale, we&rsquo;re building a lean, sharp, and innovative team.Role OverviewAZKA Global is looking for a Trading Associate who can be a core member of the founding team. This person must be resourceful, analytical, spontaneous, and capable of handling multiple verticals as the company scales.You will lead key parts of our trading, operations, research, and business development activities.Key Responsibilities<ul><li>Analyze, prospect and onboard global commodity buyers from interested markets (hydrocarbons, petrochemicals, fertilizers, minerals, equipment, etc.)</li><li>Build and maintain pricing models, sourcing comparisons, margin sheets, and risk dashboards</li><li>Prepare trade proposals, cost sheets, presentations, and reports</li><li>Coordinate with suppliers, buyers, logistics partners, and internal teams</li><li>Execute end-to-end trading documentation &amp; follow-ups</li><li>Track KPIs, trade performance, and P&amp;L</li><li>Identify new products, markets, and trading expansion opportunities</li><li>Mentor, guide, and oversee the intern&rsquo;s work</li><li>Manage multiple day-to-day operational tasks as part of a lean team</li></ul>Required Skills &amp; Qualities<ul><li>Excellent Excel &amp; data analysis capability (must)</li><li>Strong research and data interpretation skills</li><li>Ability to work under pressure and meet deadlines</li><li>Time management and multi-tasking proficiency</li><li>Ownership mentality ability to run tasks independently</li><li>Good communication &amp; presentation skills</li><li>1&ndash;3 years of experience in trading, finance, supply chain, consulting, or related fields</li><li>Bachelor&rsquo;s in Business, Economics, Engineering, or similar</li><li>Knowledge of trading operations/logistics is a plus</li></ul>Why Join AZKA Global<ul><li>You will be fundamental in shaping the company&rsquo;s growth</li><li>Extremely high learning curve across multiple industries</li><li>Work directly with founders and decision-makers</li><li>Opportunity to grow into leadership roles as the company scales</li><li>Dynamic and entrepreneurial environment</li><li>Performance-based growth potential</li></ul>If you believe you are the right candidate for our organization then please share your cv to Hr@azkaglobal.comJob Type: Full-timePay: AED3,000.00 - AED4,000.00 per month

Operations & Trading Associate

Hellmann Worldwide Logistics SE & Co. KG

<div><div>&Uuml;ber uns</div><div>
Bereit, mit uns die Zukunft zu gestalten?</div><div>
Bei Hellmann stehen unsere Mitarbeitenden im Zentrum all unseres Handelns &ndash; denn f&uuml;r uns z&auml;hlen Beziehungen. Teil von Hellmann zu werden bedeutet mehr, als nur in ein globales Unternehmen einzusteigen. Es ist eine Einladung, gemeinsam mit uns die Zukunft der Logistikbranche zu pr&auml;gen.</div><div>
Unsere Hellmann-Kultur basiert auf vier Werten: Caring, Entrepreneurial, Forward-Thinking und Reliable. Du findest dich in diesen Werten wieder? Dann werde Teil unserer FAMILIE &ndash; mit rund 10.000 Mitarbeitenden an &uuml;ber 200 Standorten weltweit.</div><div>
For the better. Together.</div> 
<div></div>
The SF Customs Brokerage Operations Associate is responsible for effective and efficient customs clearance on relevant platforms and according to customs rules and regulations. This role ensures that all customs declarations are processed according to procedure whilst engaging with relevant stakeholders to avoid delays and complications.<div></div><div><div>
About the Job</div><ul><li>
Responsible for processing accurate custom declarations in Dubai customs - Mirsal-2 system in compliance with customs regulations &amp; requirements.</li><li>
Have extensive knowledge of Dubai customs system, procedures &amp; prevailing regulations &amp; respond to any internal or customer queries.</li><li>
 Ensure all activities within the scope of customs are handled in 100% compliance withcustom regulations.</li><li>
Arrange documentation &amp; payments via DP world system.</li><li>
Ensure timely payment request for top up of Custom Duty &amp; DP World accounts in order to ensure there is no disruption to operations.</li><li>
Maintaining reports and data as deemed necessary for the operations.</li><li>
Analyze &amp; continuously improve the customs internal working procedure to achieve efficiency &amp; productivity.</li><li>
Escalate issues if any to the Customs manager for timely resolution.</li><li>
Drive &amp; push CIP development.</li><li>
Handling any other tasks as assigned by the customs manager.</li></ul><div>
About You</div><ul><li>
Proficient knowledge of all Dubai customs regulations</li><li>
Adhernce to Trade complaince</li><li>
Team worker</li><li>
Time management skills</li><li>
Organizational and planning skills</li><li>
Attention to detail</li><li>
Strong problem solving skills combined with a solution-orientated approach</li></ul><div>
About our Benefits</div><ul><li>
A strong Team Spirit and a lot of fun together</li><li>
A safe, multi-cultural and inclusive environment</li><li>
Individual opportunities for growth and development</li></ul></div><div> 
Inklusion und soziale Vielfalt sind fest verankerte Werte in unserer Unternehmenskultur. Unabh&auml;ngig von Geschlecht, Alter, etwaigen Behinderungen, Religion, ethnischer Herkunft oder sexueller Identit&auml;t: Wir freuen uns darauf, dich kennenzulernen!</div><div></div><div>
Wenn dich diese tolle Chance begeistert und du die passenden Voraussetzungen mitbringst, dann klicke auf BEWERBEN!</div><div></div><div>
Hast Du noch Fragen? Dann wende dich bitte an unseren zust&auml;ndigen Recruiter*in.</div></div>

SF Customs Brokerage Operations Associate

Lean Technologies

<div>
 
 
 About the Job
 
 
 
 
 
 
 We&rsquo;re hiring a Revenue Operations Associate to join us at a pivotal moment of growth. You&rsquo;ll play a key role in shaping how our commercial teams operate and succeed. You&rsquo;ll be the heartbeat of our CRM (HubSpot), building smart automations using AI and no-code tools, keeping data flowing across systems, and helping ensure every part of our GTM stack is optimized for scale. This is not a traditional support role; it&rsquo;s a hands-on, high-impact, cross-functional opportunity to work at the core of our business.
 
 
 
 
 
 You&rsquo;ll work closely with Sales, Marketing, Customer Success, and Solutions Engineering to drive efficiency, performance, and visibility across the entire revenue funnel. If you're looking to build, own, and grow in a fast-moving environment, and you get excited by systems, automation, and processes, then this role is for you.
 
 
 
 
 
 
 About Lean
 
 
 
 
 
 
 Lean enables companies to seamlessly connect to their users&rsquo; bank accounts to initiate real-time payments and retrieve their account information. Our products have garnered the trust of leading companies and enabled them to deliver powerful experiences when connected with a user&rsquo;s bank account, allowing users to perform prudent financial planning, get better rates on loans, transfer money to friends, and more, without compromising on privacy or security.
 
 
 
 
 
 Backed by top-tier global investors including General Catalyst, Sequoia and Shorooq, and having recently raised $67.5M in Series B funding, we&rsquo;re building the rails for Open Finance in MENA. We&rsquo;re trusted by 250+ clients across the UAE and Saudi Arabia &mdash; including the likes of Binance, Etisalat Group, Careem, Sarwa, and many more - making it the region&rsquo;s most valuable Open Banking platform.
 
 
 
 
 
 Joining Lean means working on impactful problems, shaping the future of finance in the region, and being part of a fast-growing team that&rsquo;s setting the standard for open banking in MENA.
 
 
 
 
 
 
 Responsibilities
 
 
 
 
 
 <ul>
 <li>
 Be the day-to-day owner of HubSpot (users, pipelines, properties, workflows)
 </li>
 <li>
 Build automations using AI tools, workflow automation platforms and HubSpot workflows
 </li>
 <li>
 Connect HubSpot with tools across the GTM stack
 </li>
 <li>
 Enrich and maintain high-quality CRM data
 </li>
 <li>
 Create and document internal processes and support enablement across teams
 </li>
 <li>
 Assist in building reports and dashboards that drive better decision-making
 </li>
 </ul>
 
 
 
 
 
 Minumum Qualifications
 
 
 
 
 
 <ul>
 <li>
 1+ years of experience in RevOps, Sales Ops or CRM/automation-heavy roles (e.g., Sales/Marketing Ops, Growth)
 </li>
 <li>
 Experience with HubSpot (or similar CRMs), and automation tools
 </li>
 <li>
 Comfortable working with data and scoring model logic (e.g., lead scoring, routing rules)
 </li>
 <li>
 Curious, tech-savvy, and excited to own and improve complex systems
 </li>
 <li>
 Strong organizational skills and sharp attention to detail
 </li>
 <li>
 Excellent communication skills and a collaborative, cross-functional mindset
 </li>
 </ul>
 
 
 
 
 
 Nice to Have
 
 
 
 
 
 <ul>
 <li>
 Experience with AI tools (ChatGPT, Claude, Gemini etc.)
 </li>
 <li>
 Background in a startup or fast-growing B2B SaaS environment
 </li>
 <li>
 Familiarity with SQL, JavaScript or API/webhooks
 </li>
 </ul>
</div>

Revenue Operations Associate

Tamara

Role overview As an In-Store Operations Junior Associate, you'll support day-to-day offline execution across partner stores. You'll conduct store visits and audits, train cashiers on acceptance basics, deploy and maintain in-store materials, and capture insights that improve store compliance and customer experience. This is a hands-on, field role ideal for fresh graduates or early-career operators. What you'll do <ul><li>Ticketed audits from Key Accounts: Receive tickets from the Key Accounts team to audit dedicated/assigned merchants; prioritize, schedule, visit, and close out each ticket with clear evidence and notes.</li><li>Store visits & audits: Execute visit plans, complete checklists, take geo-tagged photos, and log findings in trackers/tools on the same day.</li><li>Training & enablement: Deliver short, on-the-spot trainings to cashiers/supervisors on acceptance, refund/void basics, and FAQs; verify account access and login.</li><li>Mystery shopping: Periodically mystery-shop partner stores to experience the journey first-hand and document improvement opportunities.</li><li>Merchandising & visibility: Deploy, tidy, and refresh in-store collateral (door stickers, POS wobblers, counter stands, QR tents); request replenishment when stock is low.</li><li>Onboarding support: Assist with new-store activations (contact verification, scheduling first training, installing collaterals, basic app/POS checks).</li><li>Issue escalation: Flag broken flows (e.g., QR not scanning, app login), collect evidence, escalate via the defined channel, and follow up to resolution.</li><li>Data & reporting: Maintain accurate visit logs, training attendance, audit scores, and ticket statuses; submit weekly summaries of actions, risks, and wins.</li><li>Compliance & brand standards: Ensure stores follow brand and messaging guidelines (no pricing scope); report any misuse or outdated materials.</li><li>Campaign support: Help execute in-store push weeks (extra visits, stock checks, mini-refresh training) and small activations as needed.</li><li>Cross-team coordination: Share insights with Sales, Marketing, and Key Accounts; test small experiments (e.g., new placement for a QR tent) and report results.</li></ul> Success metrics (examples) <ul><li>Tickets/visits completed vs. plan</li><li>% stores passing audit/compliance thresholds</li><li>Training coverage rate at assigned stores</li><li>Time-to-close for simple store issues/tickets</li><li>Collateral availability (% stores with full, correct setup)</li><li>Report quality (on-time, complete, evidence attached)</li></ul> What you'll bring <ul><li>Bachelor's degree in Business, Marketing, Operations, or related field (or equivalent practical experience).</li><li>0-2 years experience; fresh graduates welcome.</li><li>Strong communication in Arabic and English; confident with store staff and supervisors.</li><li>Organized and detail-oriented; comfortable following checklists and SOPs.</li><li>Basic proficiency with Google Sheets/Excel, mobile apps, WhatsApp/Email; quick to learn new tools.</li><li>KSA driver's license (required); willing to travel frequently within the city/region.</li></ul> Nice to have <ul><li>Experience in retail field ops, merchandising, or auditing.</li><li>Familiarity with CRM/ticketing tools (e.g., Salesforce, Asana/Monday, Freshdesk/Jira).</li><li>Basic knowledge of POS/cashier workflows.</li></ul>

Instore Operations Associate

Careem

<div>
 
 About the Company
 
 
 
 Careem is building the Everything App for the greater Middle East &mdash; making it easy to move around, order food and groceries, manage payments, and more. Our purpose is simple: to simplify and improve people&rsquo;s lives and build an awesome organisation that inspires.
 
 
 Since 2012, Careem has enabled earnings for over 2.5 million Captains, simplified the lives of more than 70 million customers, and built a platform where the region&rsquo;s best talent and entrepreneurs thrive. We operate in 70+ cities across 10 countries, from Morocco to Pakistan.
 
 
 
 
 We&rsquo;re now entering our next chapter &mdash; one powered by AI. We&rsquo;re looking for AI talent: curious problem-solvers who know how to apply AI to build tools, automate workflows, and create real impact. Whether it&rsquo;s streamlining operations, enhancing customer experience, or reimagining internal systems &mdash; we want people who can make Careem work smarter and move faster.
 
 
 
 
 
 About The Role
 
 
 
 You will ensure all customer/store orders are picked, packed, and dispatched within SLAs.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Plan and execute outbound picking operations across ambient and cold chain
 </li>
 <li>
 Monitor picking accuracy, packing standards, and loading.
 </li>
 <li>
 Track and establish outbound KPIs (PPH, accuracy %, cut-off adherence, OTIF).
 </li>
 <li>
 Coordinate with transport for vehicle loading and dispatch.
 </li>
 <li>
 Resolve exceptions (shortages, damages, delays).
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 4+ years in outbound/fulfilment roles.
 </li>
 <li>
 Familiarity with last-mile handovers and cold chain handling.
 </li>
 <li>
 Strong analytical mindset for productivity tracking.
 
 
 </li>
 </ul>
 
 What We&rsquo;ll Provide You
 
 
 
 We offer colleagues the opportunity to drive impact in the region while they learn and grow. As a full time Careem colleague, you will be able to:
 
 
 <ul>
 <li>
 Work and learn from great minds by joining a community of inspiring colleagues.
 </li>
 <li>
 Put your passion to work in a purposeful organisation dedicated to creating impact in a region with a lot of untapped potential.
 </li>
 <li>
 Explore new opportunities to learn and grow every day.
 </li>
 <li>
 Work 4 days a week in office &amp; 1 day from home, and remotely from any country in the world for 30 days a year with unlimited vacation days per year. (If you are in an individual contributor role in tech, you will have 2 office days a week and 3 to work from home.)
 </li>
 <li>
 Access to healthcare benefits and fitness reimbursements for health activities including gym, health club, and training classes.
 </li>
 </ul>
</div>

Outbound Operations Associate

<div>
 
 About the Company
 
 
 
 Careem is building the Everything App for the greater Middle East &mdash; making it easy to move around, order food and groceries, manage payments, and more. Our purpose is simple: to simplify and improve people&rsquo;s lives and build an awesome organisation that inspires.
 
 
 Since 2012, Careem has enabled earnings for over 2.5 million Captains, simplified the lives of more than 70 million customers, and built a platform where the region&rsquo;s best talent and entrepreneurs thrive. We operate in 70+ cities across 10 countries, from Morocco to Pakistan.
 
 
 
 
 We&rsquo;re now entering our next chapter &mdash; one powered by AI. We&rsquo;re looking for AI talent: curious problem-solvers who know how to apply AI to build tools, automate workflows, and create real impact. Whether it&rsquo;s streamlining operations, enhancing customer experience, or reimagining internal systems &mdash; we want people who can make Careem work smarter and move faster.
 
 
 
 
 
 About The Role
 
 
 
 You will manage inbound operations, ensuring efficient receiving, putaway, and GRN closure on time.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Plan daily inbound activity, allocate docks, and manage supplier queues.
 </li>
 <li>
 Oversee invoice checking, GRN posting, and QC compliance.
 </li>
 <li>
 Track and establish inbound KPIs (GRN closing time, putaway SLA, dock-to-stock).
 </li>
 <li>
 Coordinate with suppliers, transport, and inventory teams.
 </li>
 <li>
 Resolve inbound exceptions and escalate systemic issues.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 4+ years in inbound/logistics roles.
 </li>
 <li>
 Familiarity with Microsoft Dynamics 365 WMS.
 </li>
 <li>
 Experience managing large-volume supplier receiving.
 
 
 </li>
 </ul>
 
 What We&rsquo;ll Provide You
 
 
 
 We offer colleagues the opportunity to drive impact in the region while they learn and grow. As a full time Careem colleague, you will be able to:
 
 
 <ul>
 <li>
 Work and learn from great minds by joining a community of inspiring colleagues.
 </li>
 <li>
 Put your passion to work in a purposeful organisation dedicated to creating impact in a region with a lot of untapped potential.
 </li>
 <li>
 Explore new opportunities to learn and grow every day.
 </li>
 <li>
 Work 4 days a week in office &amp; 1 day from home, and remotely from any country in the world for 30 days a year with unlimited vacation days per year. (If you are in an individual contributor role in tech, you will have 2 office days a week and 3 to work from home.)
 </li>
 <li>
 Access to healthcare benefits and fitness reimbursements for health activities including gym, health club, and training classes.
 </li>
 </ul>
</div>

Inbound Operations Associate

Majid Al Futtaim

<div>
 
 
 BUSINESS INTRODUCTION
 
 
 
 Majid Al Futtaim Holding is the leading shopping mall, retail, communities, entertainment developer and operator in the Middle East, North Africa, and Central Asia regions. With over 43,000 people, revenues of over US$ 11 Billion, and operations in 18 countries. Some of the iconic brands we carry include Mall of the Emirates, Carrefour, All Saints, Lego, City Center, Abercrombie &amp; Fitch, &amp; Vox Cinemas. We believe in making Great Moments for Everyone, Every day.
 
 
 
 
 
 
 JOB TITLE
 
 
 
 Sales Associate | Majid Al Futtaim Lifestyle | Operations
 
 
 
 
 
 
 ROLE SUMMARY
 
 
 
 The Sales Associate will be responsible for achieving set sales targets through effective sales and excellent customer service thereby promoting the Company and brand. The individual must be proficient in identifying customer needs and demonstrating in-depth product knowledge thereby driving sales targets in line with Company policies and guidelines.
 
 
 
 
 
 
 ROLE PROFILE:
 
 
 
 
 
 <ul>
 <li>
 Be The Ultimate Champion of Customer Service Standards in Line with Majid Al Futtaim Guidelines, Understanding Customer Needs and Enabling the Fulfilment of an Exceptional Experience for The Customer.
 </li>
 <li>
 Ensure Customer Concerns Are Addressed Promptly and Professionally and Escalated in A Timely Manner to the Store Manager, When Necessary, Keep the Customer in Mind Through All Interactions.
 </li>
 <li>
 Achieve Set Sales Targets and Use Creative Ways to Exceed the Same, Keeping the Customer in Mind.
 </li>
 <li>
 Contribute To Enhanced Sales Targets with Thorough Product Knowledge, Taking Opportunities to Up Sell and Cross Sell.
 </li>
 <li>
 Ensure Store Standards Are Maintained at All Times, Supporting with Instore Tasks Including but Not Limited to Cleanliness, Tidiness and Replenishment.
 </li>
 <li>
 Comply With All Store Security Policies and Regulations, Minimizing Exposure to Stock Loss.
 </li>
 <li>
 Use Advanced Selling Skills in Order to Better Support the Customer&rsquo;s Needs, Generate High Value Transactions, And Build a Consistent Flow of Repeat Custom
 </li>
 <li>
 Recommend, Select, And Help Locate or Obtain Merchandise Based on Customer Need in Other Majid Al Futtaim Fashion Brands and Stores, If Not Available Instore.
 </li>
 </ul>
 
 
 
 
 
 REQUIREMENTS:
 
 
 
 
 
 <ul>
 <li>
 High School Certificate
 </li>
 <li>
 1-2 Years Industry Experience Preferred, Fresh grads can apply
 </li>
 <li>
 Excellent Communication &amp; Customer Service Skills
 </li>
 <li>
 Fluent English
 </li>
 </ul>
 
 
</div>

Sales Associate

Explore 5170+ Customer operations associate in Dubai this December. Find roles across top companies and apply now to boost your career.