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customer operations officer mea

Rolls-Royce

<div>
 
 Job Description
 
 
 
 The Service Officer sits at the heart of our Customer Team providing linkage between our Service Lines, Regional Teams and Project organizations.
 
 
 
 Key Accountabilities
 
 
 
 <ul>
 <li>
 Developing effective working relationships with the Engineering, Maintenance Planning and Operational Planning teams for your customers
 </li>
 <li>
 Influencing the Customer to ensure that maintenance activities are scheduled and executed according to agreed plans.
 </li>
 <li>
 Coordinating Rolls-Royce teams in support of on-wing and off-wing activities.
 </li>
 <li>
 Responsibility for maintaining and developing the tools and processes to aid the smooth operation for the Aftermarket Operations Team
 </li>
 <li>
 Integration and alignment with the Customer Regional Team in Abu Dhabi and the Service Teams in Derby.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Degree in a technical or numerate discipline (BSc or BEng), or strong relevant experience
 </li>
 <li>
 Product and Services Technical Knowledge is required
 </li>
 <li>
 Exhibit a commitment to providing exceptional service to customer, supplier and stake holder management
 </li>
 <li>
 Broad knowledge of a Customer and Services organisation is desirable and having worked within an aerospace or aviation industry would be an advantage
 </li>
 <li>
 Self-motivated with an ability to work in a multifunctional and multicultural environment
 </li>
 <li>
 Proficient IT skills, fluent across Microsoft Office suite
 
 
 </li>
 </ul>
 As part of your application please upload any supporting documents
 
 
 Closing Date 16.06.26
 
 
 
 Job Category
 
 
 
 Service Operations
 
 
 
 Posting Date
 
 
 
 02 j&uacute;n. 2026; 00:06
</div>

Customer Operations Officer MEA

Johnson Controls

<div>What you will do 
The Senior Sales Engineer &ndash; Telecom &amp; Security Systems is a key role, reporting to the Sales Manager responsible for our business across Middle East region. The focus would be Telecom &amp; Security Systems. You will be based in Abu Dhabi and will be part of Sales-Contracting Team (Oil and Gas) that is focused in expanding our footprint and customer base across the MEA region to achieve our strong growth objectives. 
 
As a member of this team, you will work within a vibrant environment that provides a platform for you to use your experience to deliver our business objectives for our Middle East and Africa region. 
 
How you will do it 
As a Senior Sales Engineer you will chase, qualify and close new sales opportunities by creating competitive, high-quality proposals, and also take part in tendering and bidding process. You&rsquo;ll demonstrate your expertise and knowledge of the Telecom &amp; Security systems by differentiating Johnson Controls, leveraging your deep market knowledge of our competitor&rsquo;s strategies, products and services.
You are focused to seek and develop long term customer relationships and self-motivated to drive your territory growth. You&rsquo;re determined and consistent in your approach to work, managing multiple priorities simultaneously because of your excellent planning, and time management skills.
What we look for 
Required:<ul><li>
Bachelor of Engineering in Electrical/Electronics/Telecommunications.</li><li>
Minimum 5 -10 Years relevant experience.</li><li>
Proven track record for delivering sales target for UAE region focusing on Telecom &amp; Security systems with particular focus on Access Control, CCTV, Data LAN, Intercom, Pipeline leak detection systems, PAVA, Intruder Alarm, Telephone System, DWDM, Radio Systems, Integrated AI platforms, etc for Oil &amp; Gas industry.</li><li>
Ability to design technical solutions, select equipment and advise customers on solutions.</li><li>
Sound business and technical knowledge.</li><li>
High-energy personality with go-getter attitude and enjoy working in a fast paced, dynamic industry.</li><li>
Determined, results driven, strong sales drive.</li><li>
Fluent language skills in English.</li><li>
Arabic language skill would be preferrable.</li><li>
UAE Driving License.</li></ul></div>

Senior Sales Engineer - Telecom & Security Systems

top of top

We are hiring: Real Estate Quality Assurance Officer - Abu DhabiJoin One of the Top Real Estate Companies in the UAEJob Summary:We are seeking a detail-oriented and proactive Quality Assurance (QA) Officer to join our team.Key Responsibilities:<ul><li>Monitor and evaluate the quality of lead handling by real estate agents.</li><li>Track lead allocation, follow-up activities, and conversion rates through the CRM system.</li><li>Conduct regular audits of calls, WhatsApp conversations, emails, and client interactions to ensure compliance with company standards.</li><li>Ensure all leads are contacted within the required response time.</li><li>Monitor agent performance against KPIs, including response time, follow-up quality, appointments booked, and deal conversion rates.</li><li>Prepare daily, weekly, and monthly performance reports for management.</li><li>Identify performance gaps and recommend improvement plans.</li><li>Work closely with Sales Managers to enhance agent productivity and lead conversion.</li><li>Ensure CRM records are accurate, complete, and updated at all times.</li><li>Investigate missed opportunities, lost leads, and customer complaints.</li><li>Conduct quality checks to maintain high customer service standards.</li><li>Support the implementation of performance improvement initiatives and training programs.</li></ul>Job Requirements:<ul><li>Bachelor's degree in Business Administration, Real Estate, or a related field.</li><li>Minimum 1&ndash;3 years of experience in Quality Assurance, Sales Operations, CRM Management, or Real Estate Administration.</li><li>Experience in the real estate industry is preferred.</li><li>Strong knowledge of CRM systems and lead management processes.</li><li>Excellent analytical and reporting skills.</li><li>Strong attention to detail and organizational abilities.</li><li>Advanced proficiency in Microsoft Excel and reporting tools.</li><li>Excellent communication skills in English (Arabic is a plus).</li><li>Ability to work in a fast-paced sales environment</li></ul>If you&rsquo;re ready to work with the best and become one of the best &mdash; this is your opportunity.Apply Now: Send your CV to the following email:hr@topofthetop.ae Location: 1403, Global Tower, Electra Street- Abu Dhabi.Job Types: Full-time, PermanentPay: AED3,000.00 per monthAbility to commute/relocate:<ul><li>Abu Dhabi: Reliably commute or planning to relocate before starting work (Preferred)</li></ul>Experience:<ul><li>UAE Real Estate : 1 year (Required)</li></ul>Work Location: In person

Real Estate Quality Assurance Officer - Abu Dhabi

Top of the Top Properties

We are hiring: Real Estate Quality Assurance Officer - Abu DhabiJoin One of the Top Real Estate Companies in the UAEJob Summary:We are seeking a detail-oriented and proactive Quality Assurance (QA) Officer to join our team.Key Responsibilities:<ul><li>Monitor and evaluate the quality of lead handling by real estate agents.</li><li>Track lead allocation, follow-up activities, and conversion rates through the CRM system.</li><li>Conduct regular audits of calls, WhatsApp conversations, emails, and client interactions to ensure compliance with company standards.</li><li>Ensure all leads are contacted within the required response time.</li><li>Monitor agent performance against KPIs, including response time, follow-up quality, appointments booked, and deal conversion rates.</li><li>Prepare daily, weekly, and monthly performance reports for management.</li><li>Identify performance gaps and recommend improvement plans.</li><li>Work closely with Sales Managers to enhance agent productivity and lead conversion.</li><li>Ensure CRM records are accurate, complete, and updated at all times.</li><li>Investigate missed opportunities, lost leads, and customer complaints.</li><li>Conduct quality checks to maintain high customer service standards.</li><li>Support the implementation of performance improvement initiatives and training programs.</li></ul>Job Requirements:<ul><li>Bachelor's degree in Business Administration, Real Estate, or a related field.</li><li>Minimum 1&ndash;3 years of experience in Quality Assurance, Sales Operations, CRM Management, or Real Estate Administration.</li><li>Experience in the real estate industry is preferred.</li><li>Strong knowledge of CRM systems and lead management processes.</li><li>Excellent analytical and reporting skills.</li><li>Strong attention to detail and organizational abilities.</li><li>Advanced proficiency in Microsoft Excel and reporting tools.</li><li>Excellent communication skills in English (Arabic is a plus).</li><li>Ability to work in a fast-paced sales environment</li></ul>If you&rsquo;re ready to work with the best and become one of the best &mdash; this is your opportunity.Apply Now: Send your CV to the following email:hr@topofthetop.ae Location: 1403, Global Tower, Electra Street- Abu Dhabi.Job Type: Full-timePay: AED3,000.00 per monthApplication Question(s):<ul><li>Are you available to join immediately? </li></ul>Experience:<ul><li>Real Estate Quality Assurance: 1 year (Preferred)</li></ul>Work Location: In person

Real Estate Quality Assurance - Abu Dhabi

Hidayet Trading LLC

<div></div><div><div><h3 class="jobSectionHeader">Job Summary</h3>

Manage the direct reports to ensure efficient handling of administrative functions related to operations. Customer support officer for all key accounts.

Key Responsibilities
<ul>
<li>Streamline the operational admin processes and look for continuous improvement</li>
<li>Liaise with all the supporting function (IT/Finance/HR etc) for operations related matters</li>
<li>Plan the manpower accurately in coordination with project lead and update the operations master database</li>
<li>Communicate effectively with the Camp Boss / Supervisors to ensure technicians are mobilized to project site and that all time sheets/leave applications and other forms are submitted in a timely manner</li>
<li>Submit the monthly attendance report and OT details to HR in a timely manner</li>
<li>Organize NOC/special pass/certification requirement, etc. by liaising with the respective supporting functions and clients</li>
<li>Manage the direct reports to ensure the smooth functioning of operations administrative activities</li>
<li>Provide key customers with timely updates and handle all queries with high standards of professionalism</li>
<li>Closely work with project lead /supervisors to ensure technicians scheduling/deployment to site is carried out in the most effective/timely way</li>
<li>Organize project kick off meeting for new projects and conduct weekly meetings to discuss the status of ongoing projects</li>
<li>Prepare and submit the Bi-Weekly report on projection of standby technicians to the sales team for effective selling of labour hours and improved utilization</li>
<li>Develop/Implement effective technicians leave planning tool and maintain leave calendar</li>
<li>Refine all the existing Operational administrative templates and develop new ones as required</li>
<li>Work closely with QHSE and various divisions in effective handling of internal/external audits</li>
<li>Work closely with stores and purchase dept to establish standard contracts for consumables and frequently required PPEs</li>
<li>Come up with new ways of capturing project data and effectively tracing the profitability</li>
<li>Prepare effective schedule of drivers to ensure transportation of technicians are carried out in timely manner</li>
<li>Coordinate with stores for project mobilization &amp; de-mobilization</li>
<li>Maintain details of leased vehicles and ensure renewal of petrol card etc on timely manner</li>
<li>Monitor optimal usage of leased vehicles</li>
<li>Prepare and submit the departmental operational KPI monthly report to the operations manager</li>
<li>Ensure all necessary documentations are carried out as per the company policy/customer requirement</li>
<li>Assist in the yearly performance management system</li>
<li>Manage the development of direct reports and monitor their individual performance</li>
</ul>
Experience
<ul>
<li> Minimum 5 years of experience in managing administration tasks</li>
<li>Effectively managed a team size of 2 to 3</li>
<li>Prior experience in handling customer</li>
<li>High proficient in using excel</li></ul></div></div>
 <ul><li>Company: Hidayet Trading LLC</li>
<li>Employment Type: Full Time</li>
<li>Experience: 5 Years
</li><li>Job Type: Admin</li></ul>

Customer Service & Admin Supervisor - Operations

imediaop

Royal Destinations Hospitality Services is looking for Junior Accountant cum Purchase Officer. A Junior Accountant cum Purchase Officer for our Abu Dhabi, Al Ain, and Dubai outlets with cost control skills manages daily bookkeeping, vendor negotiations, procurement processing, and budget tracking. They act as a vital link between finance and operations by auditing costs, matching invoices to purchase orders, and preventing corporate overspending.Core Responsibilities Accounting &amp; Bookkeeping<ul><li>Reconcile daily financial transactions, bank statements, and petty cash.</li><li>Process Accounts Payable (AP) and Accounts Receivable (AR), and maintain general ledgers.</li><li>Assist senior staff with month-end and year-end closing processes</li></ul>Purchasing &amp; Procurement<ul><li>Issue Local Purchase Orders (LPOs), request vendor quotations, and negotiate pricing.</li><li>Maintain supplier databases and verify the validity of debts before processing payments.</li><li>Coordinate with warehouse/logistics teams to ensure timely delivery of goods.</li></ul>Cost Control<ul><li>Track actual project or operational expenses against the approved budget to identify variances.</li><li>Prepare periodic cost reports for management review.</li><li>Implement cost-saving initiatives and suggest value-engineering solutions to reduce company expenditures.</li></ul>Requirements &amp; Qualifications<ul><li>Education: Bachelor&rsquo;s degree in Accounting, Finance, or a related field.</li><li>Experience: 1-3 years of relevant work experience in the UAE, preferably within F&amp;B industry.</li><li>Technical Skills: Advanced proficiency in Microsoft Excel (VLOOKUPs, pivot tables) and experience using ERP systems (e.g., Tally, SAP, QuickBooks).</li><li>Regulatory Knowledge: Familiarity with UAE corporate policies and VAT compliance is highly preferred.</li></ul>Interested to join in our team? you can send your CV at hr@rdhsgroup.comPay: Up to AED3,000.00 per monthWork Location: In person

Junior Accountant cum Purchase Officer

Plastozone

We are seeking a detail-oriented, highly organized, and proactive Accountant &amp; Administrative Officer to join our team. In this dual role, you will be responsible for managing day-to-day financial transactions, Purchase and sales recording, and maintaining accurate accounting records, and overseeing general office administration to ensure smooth facility operations throughout all the functions of the office.The ideal candidate will have a foundation in UAE accounting practices (including VAT) and excellent communication skills to handle internal coordination and external vendor relations.And also this the opportunity for you to dive into all the functions, filing and works which relates all the things related to a company's daily operation and future strategic planning.Pay: AED2,000.00 - AED3,000.00 per monthWork Location: In person

Accountant cum Administrator

Explore 283+ Customer operations officer mea in Abu Dhabi this June. Find roles across top companies and apply now to boost your career.