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customer service representative Jobs in Dubai

customer service representative

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customer experience manager

customer relations officer

Beno

Job Description : As a Client Relations Officer / Hostess, you will be the face of our company, responsible for creating a positive first impression.Your role involves welcoming clients, assisting them with their needs, and ensuring their experience is exceptional.You will also be responsible for maintaining a welcoming and organized environment.Key Responsibilities : Greet and welcome clients with a friendly and professional demeanor.Assist clients by answering inquiries and guiding them through our services / products.Manage bookings efficiently.Build and maintain positive relationships with clients to enhance customer loyalty.Handle client feedback and complaints gracefully, ensuring prompt resolution.Collaborate with team members to ensure smooth operations and high service standards.Requirements : Previous experience as a hostess, client relations officer, or in a customer-facing role is preferred.Excellent communication and interpersonal skills.Professional appearance and a positive attitude.Strong problem-solving skills and the ability to remain calm under pressure.Flexibility to work in shifts, including weekends and holidays.English language is a must, additional languages is an advantage.What We Offer : Competitive salary and benefits package.A dynamic and supportive work environment.Opportunities for growth and career development.

Client Service Officer / Hostess

WADI ALSAHAB FOR MANAGEMENT CONSULTANCIES CO.

Get AI-powered advice on this job and more exclusive features.Company Overview Wadi Alsahab for Management Consultancies Co. is dedicated to delivering high-quality management consultancy services in the United Arab Emirates. We pride ourselves on our commitment to excellence, fostering a culture of innovation, teamwork, and customer satisfaction. Our mission is to empower businesses through strategic consulting solutions that drive growth and operational efficiency. At Wadi Alsahab, our core values include integrity, collaboration, and a customer-focused approach that ensures we meet the unique needs of each client. Join our team and be part of a dynamic environment where your contributions matter!Company Overview Wadi Alsahab for Management Consultancies Co. is dedicated to delivering high-quality management consultancy services in the United Arab Emirates. We pride ourselves on our commitment to excellence, fostering a culture of innovation, teamwork, and customer satisfaction. Our mission is to empower businesses through strategic consulting solutions that drive growth and operational efficiency. At Wadi Alsahab, our core values include integrity, collaboration, and a customer-focused approach that ensures we meet the unique needs of each client. Join our team and be part of a dynamic environment where your contributions matter! Role Responsibilities <ul><li>Manage incoming calls and customer inquiries professionally.</li><li>Provide information about products and services to customers.</li><li>Handle customer complaints effectively and efficiently.</li><li>Maintain accurate records of customer interactions.</li><li>Process orders and coordinate with other departments as necessary.</li><li>Follow up on customer interactions to ensure satisfaction.</li><li>Assist with the development and implementation of customer service policies.</li><li>Identify and escalate issues that require higher-level attention.</li><li>Gather customer feedback to improve service and processes.</li><li>Support the sales team by providing exceptional customer service.</li><li>Train and mentor new staff in customer service processes and practices.</li><li>Develop and maintain positive relationships with customers.</li><li>Participate in team meetings to improve service delivery.</li><li>Perform data entry tasks related to customer service operations.</li><li>Stay updated on product knowledge and service offerings. </li></ul>Qualifications <ul><li>High school diploma or equivalent; additional education is a plus.</li><li>Proven experience in customer service or a similar role.</li><li>Excellent verbal and written communication skills.</li><li>Strong problem-solving abilities.</li><li>Ability to work well under pressure.</li><li>Familiarity with CRM systems and practices.</li><li>Strong organizational skills and attention to detail.</li><li>Ability to work both independently and collaboratively.</li><li>Proficiency in Microsoft Office Suite.</li><li>Fluency in Arabic and English; additional languages are an advantage.</li><li>Positive attitude and a willingness to learn.</li><li>Previous experience in a fast-paced environment.</li><li>Ability to handle difficult situations with composure.</li><li>Adequate knowledge of company products and services.</li><li>Ability to adapt to shifting priorities. </li></ul>Join Our Team If you are a customer-focused individual with a passion for service excellence, we invite you to apply for the Customer Services Representative position at Wadi Alsahab for Management Consultancies Co. Become a valuable part of our team and contribute to our mission of delivering outstanding customer experiences! Skills: organizational skills,microsoft office suite,customer service,arabic,technical proficiency,conflict resolution,communication,crm systems,problem-solving,time management,english,adaptability,communication skills,team collaboration Seniority level <ul><li> Seniority level Entry level</li></ul> Employment type <ul><li> Employment type Full-time</li></ul> Job function <ul><li> Job function Other</li><li> Industries Human Resources Services</li></ul>Referrals increase your chances of interviewing at WADI ALSAHAB FOR MANAGEMENT CONSULTANCIES CO. by 2xGet notified about new Customer Service Representative jobs in Dubai, Dubai, United Arab Emirates. Customer Service Executive (1-Year Contract) Guest Relations Executive - Cala Vista - Jumeirah Mina Al Salam Customer Care Support (Internship)- Dubai, UAE Guest Relations Executive (Hostess) - F&B Service - Jumeirah Al Naseem Dubai, Dubai, United Arab Emirates 5 hours ago Virtual Customer Service Executive - Emiratized Role Dubai, Dubai, United Arab Emirates 7 hours ago Customer Service Advisor - Dubai- Medical background ( Arabic/ English Speaker) Customer Support & Services Junior Officer Guest Relations Executive (Hostess) - F&B Service - Jumeirah Al Qasr Customer Service Advisor - Ticketing and Reservation - Bilingual (English and Arabic/Hindi ) Guest Experience Agent (Guest Relations Agent) Dubai, Dubai, United Arab Emirates 12 hours ago Customer Service Officer-Corporate Office We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

Customer Services Representative

CleanLine Group

**EGYPTIAN CANDIDATES ONLY**We are seeking a Public Relations Officer (Egyptian) to handle government relations, visas, permits, and company documentation.Position: Public Relations Officer (PRO) Nationality: Egyptian Experience: 0-1 years Location: Dubai, UAEKey Responsibilities:<ul><li>Manage all government and immigration-related processes (MOHRE, Immigration, DED, etc.)</li><li>Process visas, labor cards, Emirates ID, renewals, and cancellations</li><li>Maintain strong relationships with government departments</li><li>Ensure timely submission of legal documents and approvals</li></ul>Requirements:<ul><li>In-depth knowledge of UAE labor laws and government portals</li><li>Excellent Arabic &amp; English communication skills</li><li>Proficient in MS Office (Excel, Word)</li></ul>What We Offer:<ul><li>Competitive salary and benefits package</li><li>Training and professional development opportunities</li><li>Supportive team environment with mentorship</li><li>Opportunity for career growth within the company</li></ul>Job Type: Full-timePay: AED 2,500.00 &ndash; AED 3,000.00 per monthJob Types: Full-time, Permanent, FresherPay: AED2,500.00 - AED3,000.00 per monthApplication Question(s):<ul><li>Nationality ?</li></ul>

Public Relation Officer (Fresher)

Chimera Builders & Infrastructure LLC, Abu Dhabi

PUBLIC RELATIONS OFFICER (PRO)We are looking for an experienced Public Relations Officer (PRO) to join our organization in the UAE.Key Responsibilities:<ul><li>Handle all government-related transactions (MOHRE, Immigration, GDRFA, MOL, DED, Municipality, etc.)</li><li>Process visas, labour cards, Emirates ID, medicals, and passport-related documentation</li><li>Manage company trade license, establishment card, and other statutory renewals</li><li>Liaise with government authorities and service providers</li><li>Maintain employee records and ensure legal compliance</li><li>Follow up on approvals, fines, and official submissions</li></ul>Requirements:<ul><li>Strong knowledge of UAE labour laws and government procedures</li><li>Valid UAE driving license preferred</li><li>Good communication skills in English (Arabic is an advantage)</li><li>Well-organized, reliable, and able to work independently</li></ul>Location: UAE Salary: As per experienceJob Type: Full-timePay: From AED2,500.00 per month

PUBLIC RELATIONS OFFICER (PRO)

Noorka

<div>Noorka Logistics is seeking a friendly and proactive Customer Care Executive to join our team in Dubai. This role is ideal for someone who excels at communication, enjoys assisting clients, and ensures a seamless customer experience across all touchpoints.

Key Responsibilities:
<ul>
<li>Respond promptly and professionally to customer inquiries via phone, email, and in-person.</li>
<li>Provide accurate information about company services, shipment tracking, and delivery schedules.</li>
<li>Handle customer complaints and resolve issues efficiently, escalating when necessary.</li>
<li>Maintain and update customer records and databases accurately.</li>
<li>Coordinate with operations and logistics teams to address customer concerns.</li>
<li>Assist in booking and scheduling shipments or services for clients.</li>
<li>Generate reports on customer interactions, feedback, and service performance.</li>
<li>Support the sales team by providing customer insights and follow-ups.</li>
<li>Ensure a positive customer experience at every point of contact.</li>
</ul>
Qualifications:
<ul>
<li>Previous experience in customer service, preferably in logistics or transportation.</li>
<li>Strong verbal and written communication skills in English.</li>
<li>Ability to multitask, prioritize, and work under pressure.</li>
<li>Proficiency in MS Office and customer management systems.</li>
<li>Excellent interpersonal and problem-solving skills.</li>
<li>Professional demeanor with a customer-first attitude.</li>
</ul>
Joining Noorka Logistics in Dubai as a Customer Care Executive gives you the opportunity to be the key link between our clients and operations. If you are committed to delivering outstanding service and building strong customer relationships, we encourage you to apply.</div>

Customer Care Executive

Trustbend Logistics

<div>Trustbend Packers &amp; Movers is seeking a Customer Care Executive to join our dynamic team in Dubai. We are looking for a well-spoken, service-oriented individual who can handle customer inquiries with professionalism and ensure a smooth experience for every client. If you enjoy helping people and can manage communication efficiently, this role is ideal for you.

Key Responsibilities:
<ul>
<li>Handle incoming calls, emails, and customer messages promptly and professionally.</li>
<li>Provide accurate information about services, pricing, and delivery schedules.</li>
<li>Assist customers with booking, tracking, and service-related queries.</li>
<li>Follow up with clients to confirm requirements and ensure satisfaction.</li>
<li>Coordinate with the operations and logistics teams to resolve issues quickly.</li>
<li>Maintain customer records, complaints, and service logs.</li>
<li>Support the sales team by generating leads and scheduling service appointments.</li>
<li>Manage customer feedback and escalate concerns when necessary.</li>
<li>Ensure a positive and smooth customer experience at every interaction.</li>
</ul>
Qualifications:
<ul>
<li>Previous experience in customer service, preferably in logistics or service industries.</li>
<li>Strong communication skills in English; additional languages are an advantage.</li>
<li>Good computer skills (MS Office, CRM tools).</li>
<li>Ability to handle pressure and multitask effectively.</li>
<li>Professional attitude, patience, and problem-solving ability.</li>
<li>Strong interpersonal skills and a customer-first mindset.</li>
</ul>
Becoming a Customer Care Executive at Trustbend Packers &amp; Movers in Dubai offers you the chance to be a valuable link between clients and operations. If you thrive in a customer-focused environment and enjoy ensuring smooth service delivery, we welcome your application.</div>

Hilton

<div>
 As a Human Resources Officer, you are responsible for supporting and advising management on proper policies and procedures to deliver an excellent team members experience. A Human Resources Officer will also be required to manage team member accommodation, transportation and employee government relations related task.
 
 
 
 What Will I Be Doing
 
 
 
 As a Human Resources Officer, you are responsible for overseeing team member accommodation, managing government relations and visa processes, and supporting HR operations to ensure a seamless and positive team member experience. Specifically, you will be responsible for performing the following tasks to the highest standards:
 
 
 <ul>
 <li>
 Organizes, coordinates and manages all matters related to team member accommodation and ensures it conducted in accordance with the accommodation policy and procedure.
 </li>
 <li>
 Maintains accurate records of housing allocation and assist in carrying out inspection with regards to cleanliness related issues including pest control treatment &amp; and to be available on calls 24/7 if needed.
 </li>
 <li>
 Prepare welcome pack and distribution for new team members prior to arrival in the accommodation.
 </li>
 <li>
 Handle HR cash float and reimbursement process.
 </li>
 <li>
 Coordinate and assist on team member&rsquo;s transportation requirements and scheduling if needed.
 </li>
 <li>
 Liaise with the Government Relations team related to visa process, Emirates ID, medical, OHC requirements for team members.
 </li>
 <li>
 Ensures that application and renewals of all relevant documents are done on a timely basis to avoid penalty and fines by keeping and monitoring expiry of passports employment visas, residence visas, health cards and Emirates ID Cards.
 </li>
 <li>
 Carry out fire and safety evacuation procedures and comply with hotel's health, safety and hygiene policy.
 </li>
 <li>
 Carry out any other reasonable duties as requested by the Human Resources Manager or DHR
 
 
 
 </li>
 </ul>
 
 What Are We Looking For
 
 
 
 A Human Resources Officer serving Waldorf Astoria Hotels &amp; Resorts is always working on behalf of our guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:
 
 
 <ul>
 <li>
 Minimum 3 years of experience in a Human Resources role within a luxury hotel or hospitality environment in the UAE.
 </li>
 <li>
 Proven experience in team member housing management, transportation, visa processing, and government relations.
 </li>
 <li>
 Strong understanding of UAE Labor Law, GDRFA, MOHRE, Emirates ID, and related processes.
 </li>
 <li>
 Excellent organizational, coordination, and administrative skills with high attention to detail.
 </li>
 <li>
 Positive attitude, approachable demeanor, and exceptional communication skills both written and verbal.
 </li>
 <li>
 Ability to maintain confidentiality, handle sensitive information, and uphold professional integrity.
 </li>
 <li>
 Demonstrated ability to work independently while maintaining effective collaboration within a multicultural team.
 </li>
 <li>
 Competent level of computer literacy, including MS Office applications and HR systems (Oasys knowledge preferred).
 </li>
 <li>
 Commitment to team member welfare, health, safety, and well-being.
 </li>
 <li>
 Flexibility to work outside regular hours or be on call when required to manage housing or emergency situations.
 </li>
 <li>
 Impeccable grooming standards reflecting the image of a luxury hospitality brand.
 
 
 
 </li>
 </ul>
 It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
 
 
 <ul>
 <li>
 Luxury hospitality experience in a similar role
 </li>
 <li>
 Fluency in Arabic (both written and spoken) is considered an advantage.
 </li>
 <li>
 Good knowledge of employment law and employee relations
 </li>
 <li>
 IT proficiency
 
 
 
 </li>
 </ul>
 
 What will it be like to work for Hilton
 
 
 
 Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
 
 
 
 Work Locations
 
 
 
 Waldorf Astoria The Palm
 
 
 
 Schedule
 
 
 
 Full-time
 
 
 
 Brand
 
 
 
 Waldorf Astoria Hotels &amp; Resorts
 
 
 
 Job
 
 
 
 Human Resources
</div>

Human Resources Officer | Waldorf Astoria Dubai Palm Jumeirah

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3068 customer relations officer jobs IN Dubai

Client Service Officer / Hostess

Customer Services Representative

Public Relation Officer (Fresher)

PUBLIC RELATIONS OFFICER (PRO)

Customer Care Executive

Customer Care Executive

Human Resources Officer | Waldorf Astoria Dubai Palm Jumeirah