contract operations manager

global customer hubs assistant manager - o2c arabia Jobs in Turkey

key account manager

account manager

ceo office assistant

customer relations ord mgmt responsible

Şişecam

<div>
 <p>
  <strong>
   Inspire progress with us, today and tomorrow!
  </strong>
 </p>
 <p>
  <strong>
   Discover &Scedil;i&scedil;ecam
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  We were founded under the visionary leadership of Mustafa Kemal Atat&uuml;rk, embracing modernity, growth, and prosperity. With 90 years of expertise, a team of over 23,000 dedicated employees, production facilities spanning 12 countries across four continents, and a sales network in more than 150 countries, &Scedil;i&scedil;ecam is steadfast in its 'Global Excellence' strategy.
 </p>
 <p>
  Every achievement we make is a testament to the power of unity and shared dreams. We are committed to sustainable growth, ensuring that our endeavors enrich both our present and future generations.
 </p>
 <p>
  Now, imagine being part of this dynamic community. Imagine your ideas shaping the future of a global leader. At &Scedil;i&scedil;ecam, your creativity and passion are not just welcomed&mdash;they are the driving force behind our progress. Here, you will find a place where your innovation is celebrated, and your efforts make a tangible impact on the world.
 </p>
 <p>
  Join us, and let&rsquo;s create a brighter future together. Being part of a team that is not just a workplace, but a community where every voice matters. Be part of a story where your contributions drive us forward. Be a part of &Scedil;i&scedil;ecam and let&rsquo;s build a world of progress and prosperity together.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   More About the Role
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Controlling and communicating with the international customers
  </li>
  <li>
   Follow Purchase Orders, controlling order details, planning delivery time plan and back-orders in accordance with related departments
  </li>
  <li>
   Keeping track on the overdue payment, discount, promotions etc. of each customers group and updating information on the related systems
  </li>
  <li>
   Following system entries &amp; control of price lists, contract, and commercial terms in accordance with sales teams
  </li>
  <li>
   Managing and maintaining sales data through and with sales teams in SAP ERP &amp; S4, ICRON and other CRM tools
  </li>
  <li>
   Assisting in the roll-out of the customer portal across product groups together with the Sales Ops. Technology and Analytics team. Through overseeing sales funnel; assisting in coordinating demand planning, forecasting, order fulfillment and allocation related communication across commercial and supply chain functions
  </li>
  <li>
   Assisting daily/weekly/monthly/quarterly/annual content for region/coordination office/product management &amp; executive presentations and board reporting
  </li>
  <li>
   Processing reclamations and coordinating with internal departments to ensure prompt and effective resolution
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   All About You
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Bachelor's degree in Business Administration, Economics, International Relations, Industrial Engineering or related fields
  </li>
  <li>
   Minimum 2 years of experience
  </li>
  <li>
   Good command of MS Office applications (Especially MS Excel)
  </li>
  <li>
   Experience of SAP ERP (SD) and SAP S4 HANA modules is a plus
  </li>
  <li>
   Fluency in English (both written and spoken)
  </li>
  <li>
   Excellent verbal, written and interpersonal communication skills, and a good team player
  </li>
  <li>
   Positive attitude, agile, ability to multi-task and act proactively and well self-motivated
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   What Awaits You Here?
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  At &Scedil;i&scedil;ecam, our global transformation and expansion create a vibrant business environment. With a strong focus on digitalization, you'll engage in dynamic digital and analytical projects, developing valuable technology skills and gaining insights into innovative business models and processes.
 </p>
 <p>
  We understand that a fulfilling career is more than just exciting work opportunities. That&rsquo;s why we offer a competitive salary and inclusive benefits that promote work-life balance, wellbeing initiatives, and social activities. Our mentoring, leadership development, and training programs provide robust support for your personal and professional growth. In our diverse working environment, individuals from various nationalities, backgrounds, and functions come together. We offer local and international career development opportunities, allowing you to enrich your professional experience, stretch your abilities, and maximize your potential throughout your career journey.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Equal Opportunities Today, Better Tomorrows
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  We are committed to providing a fair and safe work environment where human rights are respected, and every employee feels valued and empowered to contribute. We ensure equal opportunities at all levels, regardless of race, nationality, gender, sexual orientation, social or personal status, health, marital status, religion, personal belief, disability, age, or other characteristics, in line with international and local legislation.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Meet us on Social Media
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  &Scedil;i&scedil;ecam Kariyerim: https://www.sisecamkariyerim.com/en
 </p>
 <p>
  Instagram: https://www.instagram.com/sisecamcareer/
 </p>
 <p>
  LinkedIn: https://www.linkedin.com/company/sisecam/life/70f9b130-35cd-485a-b1f6-94f804be39cc/
 </p>
 <p>
  <br/>
 </p>
 <p>
  Join us and let's create a brighter future together!
 </p>
</div>


Customer Relations&Ord. Mgmt. Responsible

Getinge

<div><div><div><div><div><p>Regional Account Manager
</p></div></div></div></div><div><div><div><div><b>Date: </b>Mar 16, 2026
</div></div></div></div><div><div><div><div><b>Location:
</b>Istanbul, TR
</div></div></div></div><div><div><div><div><b>Company: </b>Getinge Medikal Sistemler San. ve Tic. A
</div></div></div></div><div><div><div><div><b>Remote Work: </b>Field<br>
</div></div></div></div><div></div><div><div><div><div><div><b>With a passion for life</b></div><br>
<div>
</div><div>Join our diverse teams of passionate people and a career that allows you to develop both personally and professionally. At Getinge we exist to make life-saving technology accessible for more people. To make a true difference for our customers &ndash; and to save more lives, we need team players, forward thinkers, and game changers.
</div><div>Are you looking for an inspiring career? You just found it.</div><br>
<div></div>
<p><b>
Qualifications</b></p>
<ul>
<li>Minimum 3 years of experience in sales field, preferably in Healthcare sector</li>
<li>Bachelor degree in Biomedical Engineering or related departments is preferred</li>
<li>Analytical thinking, result and quality oriented approach and good communication skills</li>
<li>Good command of commercial, financial terms and market trends</li>
<li>Military service should be completed for male candidates</li>
<li>Driving license is required</li>
<li>No restrictions for travelling</li></ul><br>
<p></p>
<p><b>
Job Description</b></p>
<ul>
<li>Being responsible for medical equipment sales to drive organic growth in the market</li>
<li>Representation of Getinge Group successfully by establishing excellent relationship with the customer</li>
<li>Understanding and analyzing customer needs</li>
<li>Leading tender preparation and negotiation processes</li>
<li>Leading and coordination through the sales cycle</li>
<li>Finding appropriate financial and operational solutions for the customers</li>
<li>Finding appropriate technical solutions and present to customers</li>
<li>Following-up customer projects under a structured visit plan</li>
<li>Developing team work within the departments</li>
<li>Ensuring highest customer satisfaction with the customer</li>
<li>Monitoring customer complaints regarding sales and service</li>
<li>Determination of service price schedules and discount rates with manager</li>
<li>Maximizing the Contract Capture Rate and service volume in the country</li>
<li>Development of service sales business plans and strategies</li>
<li>Identification of business opportunities and sales channels</li>
<li>Conducting contract negotiations until signing of the order</li>
<li>Leading payment collection process and minimization of accounts receivables in the region</li>
<li>As a member of the team, ensuring seamless teamwork and collaboration with other channels to provide total customer satisfaction.</li>
<li>Maintaining high motivation, building team spirit and promoting exceptional staff and customer relations</li></ul><br>
<div></div>
<div><b>About us
</b></div><div>With a firm belief that every person and community should have access to the best possible care, Getinge provides hospitals and life science institutions with products and solutions aiming to improve clinical results and optimize workflows. The offering includes products and solutions for intensive care, cardiovascular procedures, operating rooms, sterile reprocessing and life science. Getinge employs over 12,000 people worldwide and the products are sold in more than 135 countries.</div><br>
<div></div>
<div>Reasonable accommodations are available upon request for candidates taking part in all aspects of the selection process.</div></div></div></div></div></div><p></p>

Regional Account Manager

NRF (Nederlandse Radiateuren Fabriek)

<div>
 <p>
  <strong>
   About NRF
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  NRF is a market leader in the design, production, and distribution of aftermarket products for heating, cooling, sensors, and air conditioning systems in passenger cars, trucks, and industrial applications. With sales offices in Spain, Italy, France, UK, Benelux, and Germany, and three factories in Europe, NRF operates worldwide. The company serves both the passenger car and commercial vehicle segments from its European Distribution Center in Gdansk, Poland, with a wide range of engine cooling, air conditioning parts, and sensors. To further expand its presence in the aftermarket, NRF is growing its organization in Turkey and is looking for a
  <strong>
   Business Development Manager
  </strong>
  .
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   About the job
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  As a Business Development Manager you will be responsible for Turkish region and develop the customer portfolio and strategy. You will be member of the European sales organization and you will provide day-to-day support to Company distributors on both markets.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   What are you going to do as a Business Development Manager?
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Provide daily support to the company&rsquo;s distributors in Turkey, including handling orders, payment follow-up, deliveries, and addressing inquiries.
  </li>
  <li>
   Closely monitor market activities for both passenger car and commercial vehicle product groups and travel to the countries where our locations are based when necessary.
  </li>
  <li>
   Prepare regular market reports on competitors&rsquo; movements and market changes.
  </li>
  <li>
   Contribute to the development of national price lists and closely track market price competition.
  </li>
  <li>
   Assist Sales Managers in achieving sales plans and targets.
  </li>
  <li>
   Organize, coordinate, and conduct seminars, presentations, and training sessions for the company&rsquo;s customers/distributors.
  </li>
  <li>
   Provide consultancy on appropriate advertising strategies for the company, collaborate with distributors on developing advertising activities, and support advertising and public relations efforts, including coordination with magazines and trade fairs.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   What do you bring as a Business Development Manager?
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Graduate from relevant 4-year undergraduate programs of universities, such as Business Administration, Engineering, or similar departments.
  </li>
  <li>
   Minimum 3 years of experience in the domestic aftermarket parts replacement market.
  </li>
  <li>
   Valid B-class driver&rsquo;s license and no travel restrictions (the position requires approximately 80% domestic travel).
  </li>
  <li>
   Proficient in Excel and MS Office applications.
  </li>
  <li>
   Strong reporting and presentation skills.
  </li>
  <li>
   Minimum B1 level of English proficiency
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   About the Team
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Mandatory Experience:
   <em>
    Previous experience in sales or after-sales positions in the automotive parts (aftermarket) market is required.
   </em>
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Team Structure
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  You will be part of an international sales team reporting to the Regional Sales Director. You will support the Sales Manager in achieving the sales plan and collaborate closely with the Customer Service and Sales departments.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   What we offer:
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Competitive salary with base and bonus components
  </li>
  <li>
   Company car
  </li>
  <li>
   Business equipment
  </li>
  <li>
   Flexible working hours
  </li>
  <li>
   Trainings
  </li>
  <li>
   In-house sales academy and on-the-job education and courses.
  </li>
 </ul>
 <p>
 </p>
</div>


Business Development Manager

STÄUBLI

<div>
 <p>
  An International Group
 </p>
 <p>
  St&auml;ubli is a mechatronics solution provider with three dedicated divisions: Textile machinery, Connectors and Robotics. With a workforce of over 6000, the company generates a yearly turnover surpassing 1.5 billlion Swiss francs. Originally founded in 1892 as a small workshop in Horgen / Zurich, St&auml;ubli today is an international Group with its head office in Pf&auml;ffikon, Switzerland.
 </p>
 <p>
  <br/>
 </p>
 <p>
  As part of our expanding operations in T&uuml;rkiye, we are seeking a
  <strong>
   Service Engineer
  </strong>
  to join our
  <strong>
   Robotics Division
  </strong>
  located in
  <strong>
   Tuzla &ndash; &Idot;stanbul
  </strong>
  .
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   QUALIFICATIONS
  </strong>
 </p>
 <p>
  The ideal candidate should possess the following qualifications:
 </p>
 <ul>
  <li>
   University degree in
   <strong>
    Electronics/Electrical Engineering
   </strong>
   ,
   <strong>
    Mechanical Engineering
   </strong>
   ,
   <strong>
    Control Engineering
   </strong>
   ,
   <strong>
    Mechatronics,
   </strong>
   or equivalent fields.
  </li>
  <li>
   <strong>
    2&ndash;3 years of experience
   </strong>
   in field service engineering or relevant co- education; experience in robotics is a significant plus.
  </li>
  <li>
   Experience with
   <strong>
    industrial electromechanical systems
   </strong>
   and
   <strong>
    basic industrial automation
   </strong>
   .
  </li>
  <li>
   Strong written and verbal communication skills with good organizational capability.
  </li>
  <li>
   Excellent
   <strong>
    customer relations
   </strong>
   and problem-solving abilities.
  </li>
  <li>
   <strong>
    Result-oriented
   </strong>
   , highly motivated, and committed to long-term goals.
  </li>
  <li>
   Strong
   <strong>
    team player
   </strong>
   with self-discipline and effective follow-up skills.
  </li>
  <li>
   Very good command of
   <strong>
    English
   </strong>
   ; a second foreign language (German, French, etc.) is an advantage.
  </li>
  <li>
   Valid
   <strong>
    driver&rsquo;s license
   </strong>
   and ability to travel without restrictions (&gt;50% mobility).
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   JOB DESCRIPTION
  </strong>
 </p>
 <p>
  This position requires both planned and unplanned service tasks, including interventions for unexpected malfunctions on customer production lines. Key responsibilities include:
 </p>
 <ul>
  <li>
   Performing
   <strong>
    preventive maintenance
   </strong>
   at customer sites.
  </li>
  <li>
   Providing
   <strong>
    on-site support
   </strong>
   for urgent customer needs, including diagnosis, troubleshooting and repair.
  </li>
  <li>
   Completing and submitting detailed
   <strong>
    service reports
   </strong>
   in a timely manner.
  </li>
  <li>
   Building and maintaining strong relationships with customers and system integrators.
  </li>
  <li>
   Providing
   <strong>
    hotline (phone) support
   </strong>
   and assessing customer needs remotely.
  </li>
  <li>
   Enhancing customer knowledge to ensure optimal
   <strong>
    robot performance
   </strong>
   .
  </li>
  <li>
   Preparing
   <strong>
    robots
   </strong>
   for feasibility studies, workshops and trade shows.
  </li>
  <li>
   Conducting
   <strong>
    customer trainings
   </strong>
   on St&auml;ubli robotics systems.
  </li>
  <li>
   Increasing brand awareness through high-quality customer service.
  </li>
  <li>
   Continuously improving technical expertise in collaboration with the
   <strong>
    local and global support teams
   </strong>
   .
  </li>
 </ul>
</div>


Service Engineer

TBH Port Adana

<div>
 <p>
  General Qualifications
 </p>
 <p>
  As one of the leading multi-purpose port operators in the region, TBH Port Adana is looking for a Sales Specialist Assistant to support our commercial and marketing operations. The ideal candidate is eager to learn, detail-oriented, and enthusiastic about developing a career in sales and business development within the logistics and maritime industry. Previous internship or 1&ndash;2 years of experience in sales, logistics, or customer relations is an advantage.
 </p>
 <p>
  <br/>
 </p>
 <p>
  Key Responsibilities
 </p>
 <p>
  &bull; Identify potential customers and sales opportunities through market research and analysis.
 </p>
 <p>
  &bull; Support quotation and pricing processes in coordination with the commercial team.
 </p>
 <p>
  &bull; Contribute to the creation of marketing materials, social media content, and campaign planning.
 </p>
 <p>
  &bull; Assist in organizing industry fairs, conferences, and customer events.
 </p>
 <p>
  &bull; Participate in customer satisfaction initiatives and support related reporting activities.
 </p>
 <p>
  &bull; Contribute to competitive analyses and market research projects.
 </p>
 <p>
  &bull; Regularly compile and report sales and marketing data to management.
 </p>
 <p>
  <br/>
 </p>
 <p>
  Required Qualifications
 </p>
 <p>
  &bull; Bachelor&rsquo;s degree in Business Administration, Industrial Engineering, Mathematics, Statistics, Logistics, Economics, or International Trade.
 </p>
 <p>
  &bull; Proficient in MS Office applications.
 </p>
 <p>
  &bull; Advanced level of English (written and spoken).
 </p>
 <p>
  &bull; Strong communication and persuasion skills, with a proactive and curious mindset.
 </p>
 <p>
  &bull; Analytical thinker with a collaborative, team-oriented approach.
 </p>
 <p>
  &bull; Residing in or willing to relocate to Adana.
 </p>
 <p>
  <br/>
 </p>
 <p>
  What We Offer
 </p>
 <p>
  &bull; A career start within one of the region&rsquo;s most significant and fast-growing port operations.
 </p>
 <p>
  &bull; A dynamic and supportive work environment that encourages learning and growth.
 </p>
 <p>
  &bull; On-the-job training and mentoring by experienced commercial professionals.
 </p>
 <p>
  &bull; Opportunities to develop commercial, analytical, and communication skills in a real business environment.
 </p>
 <p>
  <br/>
 </p>
 <p>
  Location: TBH Port Adana, Yumurtal&inodot;k / Adana
 </p>
 <p>
  <br/>
 </p>
 <p>
  At SANKO Holding, we ensure equal opportunity for all candidates in our recruitment process. Applications will be evaluated without discrimination based on race, gender, color, national or social origin, ethnic origin, religion, age, disability status, sexual orientation, gender identity, marital status, political views, or other statuses protected by applicable laws.
 </p>
 <p>
 </p>
</div>


Assistant Sales Specialist

Bosch Türkiye

<div>
 <p>
  Do you want beneficial technologies being shaped by your ideas? Whether in the areas of mobility solutions, consumer goods, industrial technology or energy and building technology - with us, you will have the chance to improve quality of life all across the globe. Welcome to Bosch.
  <br/>
  <br/>
  <br/>
  <br/>
 </p>
 <strong>
  Job Description
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Acts as the point of contact between the office and internal/external clients
  </li>
  <li>
   Answers and directs phone calls, maintains contact lists, provides general support to visitors
  </li>
  <li>
   Organizes and schedules appointments, organizes travel arrangements
  </li>
  <li>
   Update and maintain office policies and procedures
  </li>
  <li>
   Collaborates with executive and senior office assistants to handle requests and queries from senior managers
  </li>
  <li>
   Identify opportunities to streamline processes and improve efficiency
  </li>
  <li>
   Anticipate the executive's needs and proactively prepare necessary documents, information, or actions
  </li>
  <li>
   Plan and arrange complex domestic and international travel itineraries (flights, hotels, ground transportation), considering time zones, executive preferences, and cost-effectiveness
  </li>
  <li>
   Ensure all necessary documents (visas, passports) are in order, and handle expense reports upon return
  </li>
  <li>
   Process expense reports, invoices, and other financial documentation in a timely and accurate manner
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   University degree from Business Administration, International Relations or other related fields
  </li>
  <li>
   Fluency in English, German knowledge is a plus
  </li>
  <li>
   Minimum 3 years of Professional experience
  </li>
  <li>
   Methodical knowledge for administrative and operational duties
  </li>
  <li>
   Proficiency in all MS Office Tools and Bosch Internal Systems &amp; Tools
  </li>
  <li>
   Communication and Media Knowledge is a plus
  </li>
  <li>
   Required Soft-Skills: Accountability, Autonomy &amp; Initiative taking, Proactivity, Communication , Stakeholder Management: Customer &amp; Supplier Relationship Management , Resilience, Time Management: Planning &amp; Prioritization &amp; Multitasking
  </li>
 </ul>
</div>


Executive Assistant

World Health Organization

<div></div><div><div><b>Grade</b><b>:</b> P2</div><div><b>
Contractual Arrangement</b><b>:</b> Fixed-term appointment</div><div><b>
Contract Duration (Years, Months, Days)</b><b>:</b> 1 year ( Further extension subject to availability of funds and and satisfactory performance)</div><p></p><div><b>
Job Posting</b><b>:</b> Mar 25, 2026, 6:11:59 AM</div><div><b>
Closing Date</b><b>:</b> Apr 19, 2026, 4:59:00 PM</div><div><b>
Primary Location</b><b>:</b> T&uuml;rkiye-Istanbul</div><div><b>
Organization</b><b>:</b> EU/DPM Division of Programme Management</div><div><b>
Schedule</b><b>:</b> Full-time<div></div><div><br>
</div></div><div><b>
IMPORTANT NOTICE: </b>Please note that the deadline for receipt of applications indicated above reflects your personal device's system settings.<div>
</div></div><div><h2 class="jobSectionHeader"><b>
OBJECTIVES OF THE PROGRAMME</b></h2><p>
 The Division of Programme Management ensures the technical excellence of WHO/Europe&rsquo;s work. It coordinates and ensures coherence across WHO/Europe's health programmes, country support and the Special Initiative on Primary Health Care (PHC). The Division also leads planning and budgeting, resource mobilization and partnerships, communications and publications, governance and external relations, and language services.</p><p>
As part of the Division of Programme Management, the Corporate Communications and Publications unit coordinates internal and external communications, manages media relations and WHO/Europe&rsquo;s presence, provides targeted communication support to divisions and country offices, and oversees the publications process.</p><h2 class="jobSectionHeader"><b><br>
ORGANIZATIONAL CONTEXT</b></h2><p><b>
Describe (1) the work environment; (2) the role of the individual within the team &ndash; team member, specialist, etc.; (3) available guidelines, (4) degree of independence in decision-making and (5) nature and purpose of contacts within and outside the Organization.</b></p><p><b>
1 - Work Environment:</b></p><p>
The Communications Officer post is part of the Corporate Communications and Publications (CCP) unit. The team works in close collaboration with country offices, geographically dispersed offices (GDOs) and specialized project offices across the Region as well as the technical units based in Copenhagen.</p><p>
 <b>2 &ndash; Roles within the cluster &amp; communications team:</b></p><p>
The incumbent ensures that quality communications products showcasing WHO&rsquo;s impact at country level are produced, and that country offices have the tools, products and know-how to develop quality, timely and appropriate communications materials to key audiences. S/he works closely with Corporate Communications team members, and with communications colleagues in other divisions/units outside CCP. S/he develops and maintains effective working relations with WHO and UN communications groups. Raising awareness that a human rights and gender equality perspective is incorporated in policies, workshops and activities.</p><p>
 <b>3 &ndash; Available guidelines</b></p><p>
S/he is guided by resolutions and decisions of the World Health Assembly (WHA), the Executive Board (EB) and Regional Committee (RC) , Second European Programme of Work (EPW2), WHO&rsquo;s fourteenth Global Programme of Work (GPW14), SDGs, WHO/Europe communications strategy, global communications strategy, Country Cooperation Strategies, Biennial Collaborative Agreements with Member States, WHO global and WHO/Europe style guides, WHO basic documents, WHO manuals, Staff Rules, Directives of the Director-General (DG) and the Regional Director (RD).</p><p><b>
4 &ndash; Independence in decision-making &amp; and nature and purpose of contacts within and outside the Organization</b></p><p>
Under the supervision of the Press and Media Relations Officer and guidance of the Communications Manager, the incumbent undertakes routine communications tasks independently, drawing on technical skills and knowledge of WHO work at country level and communications style, ensuring the efficient delivery of timely, appropriate communications products. S/he seeks answers to queries and provides recommendations to country offices independently.</p><p><b>
Contacts within and outside the Organization</b></p><p>
Contacts inside the organization</p><p>
a) Communications Manager, CCP: for purposes of guidance and supervision; to decide on the orientation of the work; to brief and appraise on the development; to receive policy guidance; to solve special problems arising; and to collaborate and harmonize work.</p><p>
b) As part of the team, the incumbent works very closely with communications staff in technical units and with staff from country offices.</p><p>
Contacts outside the Organization</p><p>
UN Communication groups; communications staff in partner organizations and communications and media staff in ministries and other governmental entities.</p><h2 class="jobSectionHeader"><b>
DESCRIPTION OF DUTIES</b></h2><p>
The Communications Officer, (External Communications) is responsible for: (i) producing, in a timely manner, quality communications products that accurately illustrate WHO&rsquo;s work and impact in countries, (ii) developing and adapting global and regional communications products and activities for use at country level, and (iii) building communications capacity in country offices.</p><p>
 Under the supervision of the Press and Media Relations Officer and guidance of the Communications Manager the incumbent performs the following duties.</p><p><b>
Key duties:</b></p><p>
1. Communicating WHO impact at country / regional level</p><p>
a) Produces news stories, features, event notices, and other intelligence and information materials , of WHO&rsquo;s work at country level for internal/external audiences;</p><p>
b) Develops, quality controls and posts country-focused social media content, in collaboration with team;</p><p>
c) Works with select countries on national media relations and advises on media opportunities at national level.</p><p>
2. Strategic communications support to EURO Country Offices</p><p>
a) Assists in handling requests for communications support and guidance from country offices;</p><p>
b) Works with country offices on strengthening and maintaining their social media presence at national level;</p><p>
c) Supports country offices in developing and implementing their communications strategies and action plans; reviews communications components of country strategies in conjunction with the wider team.</p><p>
d) Maintains contacts list for communications focal points at country level.</p><p>
3. Communications capacity building</p><p>
a) Builds and maintains portfolio of strategic communications templates and tools for country offices (communications campaign materials, country office brochures, templates, advocacy materials, factsheets, new guidance, etc.);</p><p>
b) Supports in coordinating the Country Office Communications Network and regular meetings and capacity building for staff who have communications tasks/responsibilities;</p><p>
c) Supports the development of training materials including onboarding pack and provides training for country office staff where relevant;</p><p>
4. Other relevant duties as necessary and appropriate.</p><p><b>
REQUIRED QUALIFICATIONS</b></p><p><b>
Education</b></p><p><b>
Essential</b>: University degree (Bachelor's level ) in communications, journalism or related social science.<br>
<b>Desirable</b>: University degree (Master's level ) in any of the above fields. Public health or international relations qualifications.</p><p></p><p><b><br>
Experience</b></p><p><b>
Essential</b>: At least 2 years of professional experience in communications and/or international relations, with at least 1 year in an international environment. Demonstrated experience in developing and implementing communications strategies for public sector organizations; coordinating the development, writing and delivery of multilingual communications products/materials, such as news stories, brochures and social media content; organizing virtual meetings and coordinating professional networks; developing and disseminating campaign and advocacy materials; developing and delivering communications training; and analyzing communications activities and campaigns and drafting outcome reports.</p><p><b><br>
Desirable</b>: Relevant experience within WHO, the United Nations or other international organizations with focus on development/public health.</p><p><b><br>
Skills</b></p><p>
Good knowledge of current communication methods.</p><h2 class="jobSectionHeader"><b>
WHO Competencies</b></h2><p>
Teamwork,<br>
Respecting and promoting individual and cultural differences<br>
Communication , Producing results<br>
 Knowing and managing yourself</p><p><b>
Use of Language Skills</b></p><p><b>
Essential</b>: Expert knowledge of English.</p><p><b>
Desirable</b>: Intermediate knowledge of French, Russian, German.</p><p></p><h2 class="jobSectionHeader"><b><br>
REMUNERATION</b></h2><p>
WHO salaries for staff in the Professional category are calculated in US dollars. The remuneration for the above position comprises an annual base salary starting at USD 56,046 (subject to mandatory deductions for pension contributions and health insurance, as applicable), a variable post adjustment, which reflects the cost of living in a particular duty station, and currently amounts to USD 2046 per month for the duty station indicated above. Other benefits include 30 days of annual leave, allowances for dependent family members, home leave, and an education grant for dependent children.</p><h2 class="jobSectionHeader"><b><br>
ADDITIONAL INFORMATION</b></h2><ul><li><p>
This vacancy notice may be used to fill other similar positions at the same grade level</p></li></ul><ul><li><p>
Staff members who apply to this requisition and who had been separated as a result of the 2025 Prioritization and Realignment Process will be given special consideration</p></li><li><p>
Only candidates under serious consideration will be contacted.</p></li></ul><ul><li><p>
A written test and/or an asynchronous video assessment may be used as a form of screening.</p></li></ul><ul><li><p>
In the event that your candidature is retained for an interview, you will be required to provide, in advance, a scanned copy of the degree(s)/diploma(s)/certificate(s) required for this position. WHO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU)/United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed through the link: http://www.whed.net/. Some professional certificates may not appear in the WHED and will require individual review.</p></li></ul><ul><li><p>
According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible.</p></li></ul><ul><li><p>
Any appointment/extension of appointment is subject to WHO Staff Regulations, Staff Rules and Manual.</p></li></ul><ul><li><p>
The Director-General retains the discretion to not make any appointment to this vacancy, to make an appointment at a lower grade, or to make an appointment with a modified job description, including shortening the duration of the appointment.</p></li></ul><ul><li><p>
Staff members in other duty stations are encouraged to apply.</p></li></ul><ul><li><p>
WHO is committed to creating a diverse and inclusive environment of mutual respect. WHO recruits and employs staff regardless of disability status, sex, gender identity, sexual orientation, language, race, marital status, religious, cultural, ethnic and socio-economic backgrounds, or any other personal characteristics.</p></li></ul><ul><li><p>
WHO is committed to achieving gender parity and geographical diversity in its staff. Women, persons with disabilities, and nationals of unrepresented and underrepresented Member States (https://www.who.int/careers/diversity-equity-and-inclusion) are strongly encouraged to apply.</p></li></ul><ul><li><p>
Persons with disabilities may request reasonable accommodations (modifications or adjustments to the application or recruitment process) to support their participation in the application and recruitment process. Please send an email to reasonableaccommodation@who.int with your full name, the vacancy number you are applying for, and specific details of the accommodation needed in your request.</p></li></ul><ul><li><p>
An impeccable record for integrity and professional ethical standards is essential. WHO prides itself on a workforce that adheres to the highest ethical and professional standards and that is committed to put the WHO Values Charter into practice.</p></li></ul><ul><li><p>
WHO has zero tolerance towards sexual exploitation and abuse (SEA), sexual harassment and other types of abusive conduct (i.e., discrimination, abuse of authority and harassment). All members of the WHO workforce have a role to play in promoting a safe and respectful workplace and should report to WHO any actual or suspected cases of SEA, sexual harassment and other types of abusive conduct. To ensure that individuals with a substantiated history of SEA, sexual harassment or other types of abusive conduct are not hired by the Organization, WHO will conduct a background verification of final candidates.</p></li></ul><ul><li><p>
Mobility is a condition of international professional employment with WHO and an underlying premise of the international civil service. Candidates appointed to a fixed-term position in the International Professional category (Grades P1-D2) are eligible for Geographical Mobility and may be assigned to any activity or duty station of the Organization throughout the world.</p></li></ul><ul><li><p>
WHO also offers wide range of benefits to staff, including parental leave and attractive flexible work arrangements to help promote a healthy work-life balance and to allow all staff members to express and develop their talents fully.</p></li></ul><ul><li><p>
The statutory retirement age for staff appointments is 65 years. For external applicants, only those who are expected to complete the term of appointment will normally be considered.</p></li></ul><ul><li><p>
Please note that WHO's contracts are conditional on members of the workforce confirming that they are vaccinated as required by WHO before undertaking a WHO assignment, except where a medical condition does not allow such vaccination, as certified by the WHO Staff Health and Wellbeing Services (SHW). The successful candidate will be asked to provide relevant evidence related to this condition. A copy of the updated vaccination card must be shared with WHO medical service in the medical clearance process. Please note that certain countries require proof of specific vaccinations for entry or exit. For example, official proof /certification of yellow fever vaccination is required to enter many countries. Country-specific vaccine recommendations can be found on the WHO international travel and Staff Health and Wellbeing website. For vaccination-related queries please directly contact SHW directly at shws@who.int.</p></li></ul><ul><li><p>
WHO has a smoke-free environment and does not recruit smokers or users of any form of tobacco.</p></li></ul><ul><li><p>
For information on WHO's operations please visit: http://www.who.int.</p></li></ul><ul><li><ul><li>For WHO General Service staff who do not meet the minimum educational qualifications, please see e-Manual III.4.1, para 220.</li></ul></li></ul><ul><li><p>
In case the website does not display properly, please retry by: (i) checking that you have the latest version of the browser installed (Chrome, Edge or Firefox); (ii) clearing your browser history and opening the site in a new browser (not a new tab within the same browser); or (iii) retry accessing the website using Mozilla Firefox browser or using another device. Click this link for detailed guidance on completing job applications: Instructions for candidates</p></li></ul></div></div><p></p>

Communications Officer ( External Communications)

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