ceo's assistant

customer experience representative Jobs in Islamabad

customer experience representative

customer sales representative Jobs in Islamabad

customer sales representative

customer service / virtual assistant Jobs in Islamabad

customer service / virtual assistant

customer service representative Jobs in Islamabad

customer service representative

customer service assistant

VirtueStaff

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 VirtueStaff is seeking a proactive and detail-oriented Customer Service / Virtual Assistant to join our dedicated team. In this role, you will be providing exceptional customer support while also assisting with various administrative tasks. If you are passionate about helping others and thrive in a remote work environment, we want you on our team!
 
 
 
 Responsibilities
 
 
 
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 Deliver outstanding customer service by responding to inquiries via phone, email, and chat
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 Assist customers with their account-related questions, issues, and order processing
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 Perform administrative tasks such as data entry, appointment scheduling, and maintaining accurate records
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 Document and track customer interactions and escalate unresolved issues as necessary
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 Collaborate with team members to refine customer service processes and enhance overall client experience
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 Help with social media management and content updates when required
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 Provide feedback on customer service strategies and suggest improvements
 
 
 
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 </ul>
 
 Requirements
 
 
 
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 Proven experience in customer service, virtual assistance, or a similar role
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 Excellent communication skills, both written and verbal
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 Strong problem-solving skills and a customer-first attitude
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 Ability to multitask and manage time efficiently in a remote setting
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 Familiarity with CRM systems and various digital communication tools
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 Highly organized and detail-oriented
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 Ability to work independently as well as part of a team
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 Experience with social media platforms and digital marketing is a plus
 
 
 
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 </ul>
 
 Benefits
 
 
 
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 Work From Home
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 Performance Bonus
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 </ul>
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Customer Service / Virtual Assistant

Faj IT Solutions

About UsFAJ Group of companies is a dynamic and rapidly growing e-commerce business, technical services, and IT solutions based in Dubai- UAE, and Islamabad -Pakistan.We specialize in delivering high-quality products, IT solutions, and technical support to our customers, and our commitment to excellence has positioned us as a leader in the industry. With our main office located in Dubai, UAE, we are expanding our team and are currently seeking highly skilled and experienced team to join us.For more details,Company Name: FAJ IT SolutionsLocation: 3rd Floor, HB Tower, Gulberg Greens Executive Block, IslamabadSend your CV via WhatsApp at +92 341 1410485Job Description:We require an Operations Assistant Sales / Purchase Department job in Islamabad Capital Territory, PakistanBachelor&rsquo;s degree in any field, from a recognized university.Preferred Age of 28-35Experience:Minimum 3 years of relevant experience, preferably working in an international or corporate organization.Strong planning and organizing skills to handle operational assistance tasks under the given timelines.Proficiency in computers, especially Word, Excel, CRM and Outlook.Effective writing and communication skills in English.Responsibility :Attends inbound and makes outbound calls, WhatsApp chat / Online chat etc.. respondsRegisters and follows up customers&rsquo; inquiries or complaint/sPrepares quotations/estimates, invoices to customersPrepares weekly reports on power retailersHandles our products / spare parts inquiries and customers' registration via chat or emails.Ensures all field teams address customers&rsquo; complaint/s and requestsDevelops customer feedback system to ensure customer satisfactionSends daily and monthly reports to the managerPerforms other related clerical, admin and sales jobsAddresses customers&rsquo; queriesPrepares Statement of Accounts of various parties and follows upCoordinate with teamsSends daily and monthly reports to the managerHandles prospective clients and provides counselingPerforms other related clerical, admin and sales jobsHandles clients in a professional mannerDeals with customer issuesProcesses customer ordersKeeps up to date with product developmentsCalls clienteleDevise new sales or marketing strategiesWorks with other departmentsSchedules appointments, calls and meetingsThe Operations Assistant will report to designated PRM staff and provide logistic support and other tasks as assigned. The Assistant shall work in collaboration with other designated operational assistants to provide smooth operational services. The detailed tasks to be performed by the Operation Assistant include, but are not limited to, the following:Regularly update the contact details of personnel in PRM in consultation with all units in PRM.Prepare expense sheets for contractual drivers.Provide admin support to designated Staff at PRM. Arrange logistics of designated staff on in-land and abroad missions.Job Types: Full-time, ContractContract length: 12 monthsPay: Rs37,000 - Rs 48,000 per monthJob Types: Full-time, ContractPay: Rs37,000.00 - Rs48,000.00 per monthWork Location: In person

Customer Support & Sales Agent for E-commerce Inquiries (Dubai based)

TT Technologies pvt Ltd (PhoneCase.pk)

About Us:We are a fast-growing e-commerce company managing multiple online brands across Pakistan. We sell on Shopify, Daraz and other platforms. We are looking for a dedicated E-Commerce Assistant to help manage day-to-day online operations, process orders, handle customer complaints, and keep all sales channels running smoothly.Key Responsibilities:<ul><li>Manage daily orders across Shopify, Daraz, and other sales channels</li><li>Process orders, coordinate packing slips &amp; courier bookings</li><li>Update order statuses and follow up on pending or delayed shipments</li><li>Handle customer queries, complaints, returns, and exchanges</li><li>Manage WhatsApp/Inbox messages professionally</li><li>Update product information, stock levels, and listings when required</li><li>Perform basic data entry, record keeping, and reporting</li><li>Assist in preparing content for product listings</li><li>Maintain a positive customer experience across all platforms</li><li>Coordinate with warehouse/operations team for timely dispatch</li><li>Identify and resolve day-to-day issues across platforms</li></ul>Requirements:<ul><li>Strong understanding of Shopify (order handling, product updates, basic admin)</li><li>Experience with Daraz Seller Center (order management, returns, ratings handling)</li><li>Good communication skills (English &amp; Urdu)</li><li>Ability to handle customer complaints calmly and professionally</li><li>Strong problem-solving attitude</li><li>Basic computer skills (Excel/Sheets must be known)</li><li>Must be punctual, organized, and responsible</li></ul>Job Type: Full-timeWork Location: In person

E-Commerce Assistant Shopify / Daraz

Omni Academy Consulting & Technologies 

Urgently Hiring :Customer Service OfficerLocation: Civic Center Behria Town Phase 4 RawalpindiJob Overview: Omni Academy &amp; Consulting is a leading company in the training and development industry.We are looking for a motivated and experienced Customer Services Officer to join our team. The ideal candidate will be responsible for identifying new business opportunities, building client relationships, and contributing to the growth and success of the company.Key Responsibilities<ul><li>Identify and pursue new sales leads and business opportunities.</li><li>Build and maintain strong client relationships.</li><li>Develop and implement strategic business development plans.</li><li>Prepare and deliver sales presentations and proposals.</li><li>Negotiate and close business deals to meet or exceed targets.</li><li>Collaborate with internal teams to align business goals with customer needs.</li><li>Monitor market trends and competitors to identify potential growth areas.</li><li>Maintain accurate records of sales activities and client interactions.</li></ul>Qualifications<ul><li>Bachelor&rsquo;s degree is required</li><li>2-3 years of experience in business development, sales, or a similar role.</li><li>applicants who are living nearby will be preferred</li></ul>Job Type: Full-timePay: From Rs40,000.00 per monthWork Location: In person

Customer Services Officer

PMS (Pvt.) Ltd.

A leading software company in Gujranwala requires the services of Sales Assistant for Company having 1 Year experience in Business Development/ Sales.QualificationMBA(Marketing)/ BBA (Marketing)Experience1-year experience in sales PreferredDuties:<ul><li>Provide customer service to existing and new customers.</li><li>Work to build customer relationships and maintain a high level of customer satisfaction through one on one communications by phone, in person and by e-mail.</li><li>Respond to incoming customer inquiries by phone and /or e-mail</li><li>Utilize proper telephone etiquette at all times.</li><li>Maintain a professional attitude with sincerity and enthusiasm at all times.</li><li>Ability to effectively handle customer service issues.</li><li>Be familiar with all product information.</li><li>Capable of managing different projects simultaneously and prioritizing them.</li><li>Capable of both taking direction and working independently.</li></ul>Job Types: Full-time, ContractPay: Rs25,000.00 - Rs30,000.00 per monthApplication Question(s):<ul><li>This is a Gujranwala base job. Where are you from?</li></ul>Education:<ul><li>Master's (Preferred)</li></ul>Experience:<ul><li>Sales: 2 years (Preferred)</li></ul>Work Location: In person

Sales Assistant

Outright

We are seeking a friendly, organized, and professional Receptionist to join our team at Outright Pakistan. The ideal candidate will be the first point of contact for visitors and employees managing front-desk operations and ensuring a welcoming environment. This role is perfect for someone with excellent communication skills, attention to detail, and a customer-service mindset.Role Type: Full-time, On-site Night ShiftWhat We Offer<ul><li>Competitive salary based on experience</li><li>Friendly and professional work environment</li><li>Opportunity to grow within the administrative and operations team</li><li>Exposure to day-to-day office coordination</li><li>Modern workspace with supportive management and a collaborative team</li><li>Responsibilities</li><li>Greet and welcome visitors in a warm and professional manner</li><li>Manage front-desk operations, including handling inquiries and maintaining visitor logs</li><li>Assist with administrative tasks such as data entry, and document organization</li><li>Ensure the reception area remains tidy and presentable at all times</li><li>Coordinate with internal departments to support daily office operations</li></ul>Requirements<ul><li>Excellent verbal and written communication skills</li><li>Strong organizational and multitasking abilities</li><li>Proficiency in MS Office</li><li>Professional attitude with a customer-service focus</li><li>Prior experience as a receptionist, front-desk officer, or administrative assistant is a plus</li><li>Punctual, reliable, and able to manage responsibilities independently</li></ul>Job Type: Full-timePay: Rs25,000.00 - Rs40,000.00 per monthApplication Question(s):<ul><li>Are you a female?</li><li>Are you willing to work in the night shift?</li></ul>Work Location: In person

Receptionist (Female)

AKY Services Pvt. Ltd

Join P-Tech as a Personal Assistant (Female)Location: Rawalpindi / Islamabad Job Type: Full-Time Salary: Competitive &ndash; Based on ExperienceAbout UsP-Tech is a leading BPO company providing top-quality customer support and sales solutions to international clients. As we continue to expand, we&rsquo;re seeking a Female Personal Assistant to provide executive-level administrative and organizational support to our management team.Role OverviewThe Personal Assistant will handle day-to-day administrative tasks, manage schedules, coordinate meetings, and ensure the smooth execution of office operations. This role is ideal for a professional who is organized, reliable, and proactive, with excellent communication and multitasking abilities.Key Responsibilities<ul><li>Manage and organize the executive&rsquo;s daily calendar, appointments, and meetings.</li><li>Handle correspondence, emails, and phone communications professionally.</li><li>Prepare reports, presentations, and documentation as required.</li><li>Coordinate travel arrangements, events, and office logistics.</li><li>Maintain confidentiality of sensitive information at all times.</li><li>Support management in daily operational and administrative functions.</li></ul>Requirements<ul><li>Matric or Inter also Accepted if qualified</li><li>Minimum 1 years of experience as a Personal Assistant or in a similar administrative role.</li><li>Excellent English communication and writing skills.</li><li>Strong organizational and time management abilities.</li><li>Proficient in MS Office (Word, Excel, PowerPoint).</li><li>Professional, presentable, and able to handle confidential matters responsibly.</li><li>Female candidates only.</li></ul>What We Offer<ul><li>Competitive salary package.</li><li>Opportunity to work closely with senior management.</li><li>Career growth and professional development opportunities.</li><li>Supportive and collaborative work environment.</li></ul>How to ApplyHR Contact: 0333-9739861At P-Tech, we value professionalism, precision, and trust. Join us as a Personal Assistant and become a vital part of our leadership support team.Job Types: Full-time, FresherPay: Rs40,000.00 - Rs50,000.00 per monthEducation:<ul><li>Intermediate (Preferred)</li></ul>Experience:<ul><li>Recruitment: 1 year (Preferred)</li><li>BPO / Call Center: 1 year (Preferred)</li></ul>Work Location: In person

Personal Assistant (Female)

Explore 364+ Customer service assistant in Islamabad this November. Find roles across top companies and apply now to boost your career.