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customer service consultant bes

Richmond Villages

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 Job Description
 
 
 
 
 Customer Service Consultant
 
 
 
 
 Cairo, Egypt
 
 
 
 
 Fixed Term
 
 
 
 
 We make health happen
 
 
 
 We're expanding our customer service team in Cairo and looking for customer-focused advisors to work in rotational shifts. You'll handle queries across phone, email, web chat, and letter, ensuring swift and accurate resolutions. With full training and ongoing coaching, you'll manage all customer types: individuals, corporates, and intermediaries. Resolving even complex issues without escalation. If you're passionate about delivering exceptional service and putting customers first, we'd love to hear from you.
 
 
 
 Key Responsibilities
 
 
 
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 Authorize or reject treatment requests before procedures
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 Handle member inquiries via phone, email, and in-person visits, applying product knowledge to resolve issues
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 Manage membership updates, billing inquiries, and document issuance
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 Coordinate international medical appointments and support cross-departmental communication
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 Investigate and resolve complaints, ensuring customer satisfaction
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 Maintain accurate system records and support new team members
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 Collaborate with providers and internal teams to deliver seamless service
 
 
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 What We're Looking For
 
 
 
 Able to demonstrate that you pay due regard to customers and treat them fairly by:
 
 
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 Being able to explain the impact that your role and actions have on the fair treatment of customers
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 Being able to explain the potential implications for customers who are not treated fairly by you or others
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 Making the fair treatment of customers central to all that you do
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 Always seeking to be competent to do your job e.g. by completing all compulsory regulatory training on time to ensure that you have all the necessary knowledge and skills
 
 
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 </ul>
 
 Why Bupa
 
 
 
 We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.
 
 
 We encourage all of our people to &rdquo;Be you at Bupa&rdquo;, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences.
 
 
 Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them.
 
 
 If you require information regarding this role in an alternative format, please email: careers@bupa.com
 
 
 
 Time Type
 
 
 
 Full time
 
 
 
 Job Area
 
 
 
 Call Centre
 
 
 Locations:
 
 
 Egypt - Cairo
</div>

Customer Service Consultant (BES)

real state

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 Company Description
 
 
 
 We suggest you enter details here.
 
 
 
 Role Description
 
 
 
 This is a full-time on-site role for a Property Consultant based in Cairo, Egypt. The Property Consultant will be responsible for identifying potential clients, liaising with clients to understand their property needs, providing expert advice on property investments, and ensuring excellent customer service throughout the sales process. Other responsibilities include preparing contracts, maintaining a professional relationship with clients, and staying updated on local market trends and property regulations.
 
 
 
 Qualifications
 
 
 
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 Strong Consulting skills, with the ability to assess client needs and propose tailored property solutions
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 Excellent Communication and Customer Service skills for building relationships and ensuring client satisfaction
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 Proficiency in Sales and negotiation, with a results-driven mindset
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 Understanding of Real Estate market dynamics and regulations
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 Ability to work independently and as part of a team
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 Bachelor&rsquo;s degree in Business, Real Estate, Marketing, or a related field is a plus
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 Previous experience in the real estate sector is highly advantageous
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 </ul>
</div>

Property Consultant

The Trust Realestate

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 Company Description
 
 
 
 
 
 We suggest you enter details here.
 
 
 
 
 
 
 Role Description
 
 
 
 
 
 This is a full-time, on-site role located in Cairo, Egypt for a Junior Property Consultant. The Junior Property Consultant will assist clients in navigating the real estate market by providing guidance on property options, prices, and market trends. Day-to-day responsibilities include building and maintaining client relationships, conducting property tours, negotiating sales agreements, preparing contracts, and providing exceptional customer service. This role requires analyzing clients' needs and preferences to offer tailored property solutions, as well as meeting sales targets and contributing to team goals.
 
 
 
 
 
 
 Qualifications
 
 
 
 
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 Proficiency in Consulting and Real Estate services
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 Strong Communication and Customer Service skills
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 Experience or interest in Sales and negotiation processes
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 Self-motivated, with excellent organizational skills and the ability to meet deadlines
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 Proficiency in real estate software and tools is a plus
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 Knowledge of the real estate market in Cairo, Egypt
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 Relevant education or certification in real estate or related fields is beneficial
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 </ul>
</div>

Junior property consultant

La Costa Real Estate

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 Company Description
 
 
 
 
 
 La Costa Real Estate, established in 2016, is a leading real estate consultation company with a proven track record in a competitive market. We have assisted over 3,000 clients in identifying properties that align not only with their dreams but also with their best interests. Our unique four-point strategy focuses on the best location, optimal unit usage, strong return on investment (ROI), and competitive pricing. At La Costa Real Estate, we prioritize delivering value and tailored solutions to each client.
 
 
 
 
 
 
 Role Description
 
 
 
 
 
 This is a full-time hybrid role for a Senior Sales Consultant, based in Cairo with partial work-from-home flexibility. The Senior Sales Consultant will be responsible for interacting with clients to understand their needs, providing tailored property recommendations, and ensuring customer satisfaction. Daily tasks will include consulting with potential buyers, showcasing properties, negotiating agreements, and maintaining strong client relationships to foster trust and loyalty.
 
 
 
 
 
 
 Qualifications
 
 
 
 
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 Proficiency in Sales Consulting and Consulting to deliver customized real estate solutions
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 Strong communication, customer service, and customer satisfaction skills to build and maintain client trust
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 Ability to collaborate effectively as part of a team and work well in a hybrid environment
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 Proven experience in real estate or sales consulting is highly preferred
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 Excellent time management and problem-solving skills
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 Bachelor's degree in Business, Marketing, or a related field is an advantage
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 </ul>
</div>

Senior Sales Consultant

WAJHA DEVELOPMENTS

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 Company Description
 
 
 
 
 
 Wajha Developments is a dynamic real estate developer with over 35 years of expertise in engineering and contracting. The company specializes in creating refined and enduring communities in East Cairo, West Cairo, and Coastal destinations, focusing on spaces that embody identity and long-lasting value. Established in 1991 as a leading contracting firm in Egypt, Wajha Developments has consistently upheld a commitment to excellence and innovation in its projects.
 
 
 
 
 
 
 Role Description
 
 
 
 
 
 This is a full-time, on-site role for a Senior Property Consultant based in New Cairo. The Senior Property Consultant will be responsible for providing expert advice to clients, managing property sales, and identifying customer needs to ensure an exceptional experience. Additional responsibilities include conducting property viewings, negotiating deals, and maintaining strong client relationships.
 
 
 
 
 
 
 Qualifications
 
 
 
 
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 Strong consulting and sales skills with a proven ability to achieve targets and close deals
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 Excellent communication and customer service skills to build and maintain client relationships
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 Knowledge and experience in the real estate industry, with a thorough understanding of market trends
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 Ability to work collaboratively within a team and independently manage client portfolios
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 Bachelor's degree in Business, Real Estate, or a related field is preferred
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 Proficiency in relevant software tools and CRM systems
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 Self-motivated with strong organizational skills and attention to detail
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 </ul>
</div>

Senior Property Consultant

Y THE BROKERS

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 Company Description
 
 
 
 Y THE BROKERS is the first certified brokerage in the real estate sector, dedicated to delivering optimal real estate decisions for clients. Offering a comprehensive range of real estate services, the company strives to make property buying and selling seamless. By combining integrated services with experienced agents, Y THE BROKERS empowers individuals in making confident real estate moves and ensures a client-focused approach in every transaction.
 
 
 
 Role Description
 
 
 
 We are seeking a full-time Property Consultant for an on-site role located in New Cairo. The Property Consultant will be responsible for advising clients on property options, conducting property tours, handling negotiations, and maintaining strong client relationships. Daily tasks include identifying client needs, staying updated on real estate market trends, ensuring customer satisfaction, and meeting sales objectives through personalized services.
 
 
 
 Qualifications
 
 
 
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 Proven skills in Consulting and providing expert property-related advice to clients
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 Strong Communication and Customer Service abilities to establish rapport and maintain client satisfaction
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 Experience in Sales and Real Estate to successfully achieve targets and close deals
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 Knowledge of the local real estate market and regulatory guidelines is a plus
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 Proven ability to work in a dynamic, target-driven environment
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 Bachelor&rsquo;s degree in Business Administration, Real Estate, or a related field is preferred
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 </ul>
</div>

Alnafitha IT

<div>
 
 With over 30 years of experience, Alnafitha IT has successfully completed more than 4,000 projects, serving over 3,000 satisfied customers, and collaborating with 65+ partners.
 
 
 
 Our commitment to excellence is evident in our customer-centric approach, which emphasizes engagement, collaboration, and a relentless pursuit of quality in every interaction
 
 
 
 Our vision is to be the Kingdom's most customer-centric provider for digital transformation and consultation, fostering innovation and excellence in all our solutions. We are dedicated to optimizing operational efficiency and ensuring effective resource utilization to enhance customer satisfaction and profitability
 
 
 
 At Alnafitha IT, we believe in empowering our employees and nurturing their growth, which is essential for driving leadership in technology and customer satisfaction. As we continue to expand our presence in the IT landscape, we remain committed to delivering cutting-edge solutions that not only meet but exceed our clients' expectations.
 
 
 
 About the Role:
 
 
 
 
 We are currently searching for an enthusiastic and innovative Technical Consultant to work with our Customer Experience technical activities, designing and deploying business applications mainly Zoho solutions.
 
 
 The technical consulting lead is responsible for implementing and supervising all business solutions including (Zoho CRM, Zoho Finance, Zoho People and Zoho One suite).
 
 
 Responsibilities:
 
 
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 Should act as expert technical consultant for all customer experience portfolio specifically Zoho Solutions: (Zoho CRM, Zoho Finance, Zoho People and Zoho One).
 
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 Direct or through a team; prepare the technical responses to RFPs and other documents as required.
 
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 Gather business requirements by analyzing customer&rsquo;s business processes that are related to sales, marketing, finance, HR and customer service.
 
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 Develop business requirements, specifications, process flows, application design, application configuration, testing and deployment specifically for Zoho solutions.
 
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 Complete the configuration for user stories within Zoho using native features and/or customization.
 
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 Integrate with other solutions using product&rsquo;s API or ready-made integration tools to meet customer&rsquo;s requirements.
 
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 Design and develop custom solutions on Zoho platform to meet different business requirements based on market needs.
 
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 Focus on quality and test all changes in a sandbox prior to deployment to production.
 
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 Provide administrative services for setting up users, features, etc.
 
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 Provide the required support/troubleshooting to end user and escalate application&rsquo;s errors to vendor development team.
 
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 Deliver directly and indirectly product and service training and workshops to increase sales, marketing and service delivery awareness and understanding for the assigned portfolio. This may include onboarding for new team members that will engage at any of the mentioned functions.
 
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 Content Creation: Help define new technical and market content such as white papers, technical concept notes, product plans, competitive battle cards, product videos, blog posts, market analyses and any other material that enable/support our customers and other teams in Marketing, Sales and Services departments.
 
 
 
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 Requirements
 
 
 
 Certification &amp; Skills:
 
 
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 Bachelor&rsquo;s degree in Computer Science, Business Administration equivalent.
 
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 Minimum of 2 years&rsquo; experience as - business applications technical consultant or related position.
 
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 Experience working with Zoho CRM and other Zoho solutions.
 
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 Acceptable knowledge in customization using Java, Deluge
 
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 Understanding of sales, marketing, accounting, and HR processes is a must.
 
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 Business strategy and market development knowledge with demonstrated analytical and business modeling skills.
 
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 Must be passionate about technology and creating great customer experiences.
 
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 Ability to influence and drive results in a complex technical and business environment, including ability to communicate and influence various internal stakeholders and across functions (such as marketing, sales, services, customer success and finance).
 
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 Ability to contribute consistently and positively in a high-paced, fast-changing, and sometimes unpredictable work environment.
 
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 Articulate verbal communication, professional business writing and presentation skills
 
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 High sense of responsibility and ownership, acting like owner in what you do.
 
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 Exceptional communication and presentation skills.
 
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 Being able to work on your own or in a team.
 
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 Being able to work to tight deadlines.
 
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 Ability to maintain composure during stressful situation.
 
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 Handling many tasks &amp; responsibilities.
 
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 Fluent in Arabic and English.
 
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 </ul>
</div>

Technical Consulting Specialist- Zoho

Explore 877+ Customer service consultant bes in Cairo this December. Find roles across top companies and apply now to boost your career.

877 customer service consultant bes jobs IN Cairo

Customer Service Consultant (BES)

Property Consultant

Junior property consultant

Senior Sales Consultant

Senior Property Consultant

Property Consultant

Technical Consulting Specialist- Zoho