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sales & marketing executive Jobs in Dubai

sales & marketing executive

customer service consultant

Hilti Emirates

<div>
 
 Make your career real with Hilti
 
 
 
 The Customer Service Representative is part of the customer service team for Hilti Emirates and is responsible for always offering an exceptional level of service to our Hilti clients.
 
 
 
 What You'll Do
 
 
 
 As a Customer Service Representative at Hilti, your role involves delivering exceptional support and ensuring customer satisfaction through efficient and professional interactions. Key responsibilities include:
 
 
 To process all contacts (inbound and outbound-E-Mail, Fax, chat, and voice) from customers in an efficient and professional manner to satisfy (not all-inclusive list): product &amp; application questions, pricing enquiries/verbal request for quotation stock availability, delivery status, contacting/up-dating field personnel as per communication policy.
 
 
 To actively manage Customer complaint handling and provide First Contact Solution wherever possible. Follow up open tasks daily to ensure customer satisfaction.
 
 
 To take responsibility for Customer Master Data by ensuring 100% accuracy and completeness whilst entering new accounts, project location&rsquo;s and contact details into SAP system.
 
 
 To actively promote the use of other sales channels to the customer in order to drive Multi Channel System orchestration.
 
 
 To support field-based personnel by providing: on-time, detailed and accurate communication, sales leads gathered from customer contacts, arranging contact/site visits with customers.
 
 
 To act as a central point of contact for customers by interfacing with associated departments: Technical Salesperson, Key Account Managers, Technical Support, Hilti Centre, After Market Service, Credit Services, Logistics, Product Management &amp; currier service to provide quality Customer Service.
 
 
 To maintain additional tasks as identified by management, in areas such as: administration (account hold, back orders, steering orders, certificate creation &ndash; if processed by the individual), sales, productivity, quality.
 
 
 
 What You&rsquo;ll Bring
 
 
 
 UAE National Family Book (to comply with the UAE Emiratization law)
 
 
 A Bachelor&rsquo;s Degree
 
 
 Proficiency in English (verbal and written)
 
 
 Good computer skills (ideally SAP)
 
 
 An excellent telephone manner
 
 
 Exceptional interpersonal and negotiation skills
 
 
 High commitment to customer satisfaction
 
 
 Team playing skills with strong customer orientation
 
 
 Self-motivation, highly energetic, outgoing character and willingness to explore self-Potential in different area
 
 
 
 What&rsquo;s In It For You
 
 
 
 Show us what you&rsquo;re made of and we&rsquo;ll offer you opportunities to move around the business &ndash; to work abroad, experience different job functions and tackle different markets. It&rsquo;s a great way to find the right match for your ambitions and achieve the exciting career you&rsquo;re after.
 
 
 
 Why Hilti
 
 
 
 Hilti is a global leader in construction innovation, with more than 34,000 team members across 120 countries. Guided by our purpose, Making Construction Better, we&rsquo;re driven to keep learning, growing, and finding new ways to make a lasting impact. Here, you&rsquo;ll be empowered to use your strengths, work with a global and inclusive team, and take on meaningful challenges. At Hilti, you&rsquo;ll have the chance to make your ideas, achievements, and growth real through purpose, passion, and teamwork.
 
 
 
 Commitment to Inclusion
 
 
 
 At Hilti, inclusion is a key focus in how we work, lead, and grow together. We are committed to embracing diversity of thought and creating an environment that is inclusive of everyone, everywhere. We continuously strive to ensure every voice is valued and every team member feels empowered to contribute. By building on this foundation, we strengthen our teams, our innovation, and our impact, making construction better together.
 
 
 
 Legal Notice
 
 
 
 Hilti is an equal opportunity employer. We look forward to receiving your application!
</div>

Customer Service Representative (Emiratised Role)

KCHHCC

A reputable clinic is seeking a motivated and customer-focused Customer Service to join our team. The ideal candidate will be responsible for providing excellent service to customers by addressing inquiries, resolving complaints, and ensuring a positive customer experience. This role requires strong communication skills, problem-solving abilities, Invoicing, and a commitment to customer satisfaction.Experience in the medical field is preferred.Job Type: Full-timePay: From AED3,500.00 per monthExperience:<ul><li>UAE: 1 year (Required)</li></ul>

Customer Service

Emirates

<div>
 
 Job Purpose
 
 
 
 The Emirates Group is a highly profitable business comprising of Emirates Airline, the largest international airline in the world and dnata, one of the world's biggest air services providers. With our headquarters located in the cosmopolitan emirate of Dubai, working with us puts you at the forefront of technological advances in the aviation industry while offering you a dynamic lifestyle.
 
 
 If you're seeking a position that will allow you to thrive professionally and develop your career in aviation industry, look no further. There are openings for individuals who are passionate about traveling and enjoy collaborating with customers and colleagues across the world.
 
 
 We are looking for exceptional individuals who can be a part of our Customer Service team. If successful, you will join an extensive training program which include systems training and customer service skills and then be allocated to an area across the group: Emirates Airport Services, dnata, Marhaba services and Contact Centre.
 
 
 
 During The Hiring Process, You Can Expect
 
 
 
 
 Step 1 &ndash; Apply
 
 
 
 Submit your application and we&rsquo;ll then send you an email to confirm that we&rsquo;ve received your application.
 
 
 
 Step 2 &ndash; Review
 
 
 
 Our Recruitment Team will review your application.
 
 
 
 Step 3 &ndash; Video Interview and Assessment
 
 
 
 If you&rsquo;re shortlisted for the role, we&rsquo;ll send you a link to our on-demand, interactive and gamified video interview assessment via HireVue. This is most critical part of the process and required if you want to progress to the next stage.
 
 
 
 Step 4 &ndash; Offer
 
 
 
 If successful, we&rsquo;ll send you an offer of employment which will include the benefits package for your role.
 
 
 We have outlined below the specific job details for each of our roles:
 
 
 
 I. Customer-facing Roles
 
 
 
 Airport / Customer Service Agent (Emirates and Dnata)
 
 
 As an Airport / Customer Services Agent, you will be one of the first welcoming faces our customers meet at Dubai International Airport, a leading global aviation hub. Every day brings the opportunity to guide travellers from around the globe through check-in, boarding, arrivals, and baggage services with confidence, care, and professionalism.
 
 
 From assisting lounge customers to supporting families, unaccompanied minors, connecting passengers, and those needing extra assistance, you will play a key role in ensuring every journey feels seamless and stress-free.
 
 
 In this role, you will gain strong operational expertise, develop your people and problem-solving skills, and build a career in a dynamic, fast-paced, and highly international environment.
 
 
 Strong performance in this role can also unlock opportunities for career progression and internal moves across airport operations, customer services, and wider business areas.
 
 
 Marhaba Service Agent
 
 
 As a Marhaba Services Agent, you will deliver a personalized airport experience to our guests, supporting them across key touchpoints including check-in, immigration, boarding and baggage services. You will provide dedicated assistance to VIP customers, families, unaccompanied minors and passengers requiring additional support. This role allows you to build strong customer engagement and service excellence skills, while offering career growth across Marhaba&rsquo;s services, airport operations, and customer experience functions.
 
 
 
 II. Back-office Role
 
 
 
 Customer Sales and Service Agent &ndash; Contact Centre
 
 
 As a Contact Centre Customer Sales and Service Agent, you will be the trusted voice of Emirates, delivering exceptional support and care throughout every stage of our customers&rsquo; journey. Your role is pivotal in creating seamless, reassuring experiences, whether you are helping customers plan their travel or resolving real-time queries with confidence and empathy. In this dynamic position, you will engage with customers across multiple communication channels, ensuring that every interaction reflects clarity, consistency, and up-to-date knowledge of our products and services. Your ability to actively listen, think critically, and communicate effectively will make customers feel valued and supported at all times.
 
 
 Joining the Contact Centre fast-paced, multicultural environment means you will not only sharpen your communication, problem-solving, and sales expertise but also unlock clear pathways for career growth, both within the Contact Centre and across the wider Emirates Group.
 
 
 Qualification
 
 
 
 To be considered for Customer Service roles, you must meet the following requirements:
 
 
 
 <ul>
 <li>
 Fluency in both spoken and written English
 </li>
 <li>
 Fluency in any other language is a plus
 </li>
 <li>
 A levels/High School certificate
 </li>
 <li>
 Excellent interpersonal and customer service skills
 </li>
 <li>
 Willing to work in a shift environment
 </li>
 <li>
 PC based skills to operate Windows package (Microsoft Word/Excel/E-mail)
 </li>
 <li>
 Willing to wear uniform (Front-line customer facing roles)
 
 
 </li>
 </ul>
 
 In addition to the above, the job specific requirements for the Contact Centre role are:
 
 
 
 <ul>
 <li>
 Proficiency in English and at least one of the following languages is a must-have requirement for this position: Arabic, French, Czech, German, Italian, Japanese, Cantonese, Mandarin, Russian, Spanish, Polish, Portuguese.
 </li>
 <li>
 Customer and sales focus on providing excellent service and closing any sales opportunity.
 </li>
 <li>
 The ability to type accurately and quickly while maintaining excellent written communication is an essential requirement for the messaging-based role.
 
 
 </li>
 </ul>
 Experience the excitement of being on the front-line customer-facing roles with dnata, Marhaba and Emirates Airport Services Agents, or work behind the scenes as a Contact Centre Service Agent. You'll have the chance to work with a diverse team of professionals, interact with people from all over the world, and make a positive impact on the lives of travellers every day. Both full-time and part-time opportunities are available, providing flexibility to fit your lifestyle and career goals. Whether it be Emirates Airline or dnata, our goal is to ensure that our customers experience service is consistent with the Emirates Group high standards.
 
 
 Salary &amp; benefits
 
 
 Join us in Dubai and enjoy attractive salary and travel benefits that are exclusive to our industry, including discounts on flights and hotels stays around the world.
 
 
 Find out what it&rsquo;s like to live and work in our fast-paced, cosmopolitan home city in the Dubai Lifestyle section of our website emiratesgroupcareers.com
</div>

Customer Service Roles

Learners Point Academy, Dubai

We are seeking a dedicated and detail-oriented Customer Service Specialist to join our team at Learners Point Academy. The ideal candidate will serve as the key point of contact between our clients and the organization, ensuring a seamless training experience. You will be responsible for managing client communications, coordinating training logistics, and ensuring that all client requirements are met to achieve successful and efficient onsite training delivery.Key Responsibilities:1. Act as the primary point of contact between clients and the organization for all training-related matters.2. Collaborate with internal teams (Sales, Academics, and Delivery) to ensure that training needs and requirements are fully understood and met.3. Oversee the seamless delivery of onsite training sessions, ensuring all client specifications and expectations are adhered to.4. Communicate with clients regarding training schedules, logistics, and specific requirements before and during training sessions.5. Coordinate with trainers and other stakeholders to ensure training materials, venue arrangements, and technical setups are prepared in advance.6. Address and resolve client concerns or issues related to training delivery promptly and professionally.7. Ensure that post-training evaluations, feedback, and reports are collected, analyzed, and shared with clients.8. Maintain detailed records of training sessions, client communications, and follow-up actions.9. Proactively manage client relationships to ensure satisfaction and foster long-term partnerships.Qualifications:1. Bachelor&rsquo;s degree or equivalent experience in a relevant field.2. Proven experience in customer service, client relationship management, or event coordination, ideally in an educational or corporate training environment.3. Strong organizational skills and attention to detail.4. Excellent communication skills (written and verbal) with the ability to manage multiple stakeholders.5. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and familiarity with CRM systems.6. Ability to remain calm under pressure and handle stressful situations professionally.Skills &amp; Attributes:<ul><li>Strong problem-solving skills.</li></ul><ul><li>Client-focused with a proactive and Customer first-approach.</li></ul><ul><li>Excellent time management and multitasking abilities.</li></ul><ul><li>Positive, energetic attitude and a desire to contribute to the success of the team.</li></ul>Job Type: Full-timePay: AED3,000.00 - AED4,000.00 per month

Customer Service Specialist (Male)

The worldwide advisors

<ul><li>Female Sales &amp; Immigration Consultant</li></ul>Job Summary:We are seeking a motivated and results-driven Sales &amp; Immigration Consultant to join our growing immigration consultancy team in Dubai. The successful candidate will be responsible for conducting outbound calls, and providing expert advice to prospective clients on immigration programs (Canada, Australia, UK, Europe, etc.). A background in telesales, customer service, or immigration services is highly desirable.Key Responsibilities:<ul><li>Conduct outbound calls to potential clients from provided leads.</li><li>Explain various immigration programs and eligibility criteria clearly and persuasively.</li><li>Book consultations and follow up with leads to convert inquiries into sales.</li><li>Maintain an in-depth understanding of current immigration laws, procedures, and updates.</li><li>Build and maintain relationships with clients to ensure high satisfaction and referral generation.</li><li>Meet or exceed monthly sales targets and KPIs.</li><li>Update CRM systems and maintain accurate records of client interactions.</li><li>Coordinate with the documentation and legal teams for smooth case processing.</li></ul>Qualifications and Skills:<ul><li>Proven experience in telesales, telemarketing, or customer service (immigration industry preferred).</li><li>Excellent communication and interpersonal skills (English, Malayalam, Tamil, Hindi/Urdu).</li><li>Ability to handle objections and close deals over the phone.</li><li>Strong organizational and time-management skills.</li><li>Confidence, persistence, and a customer-focused attitude.</li><li>Knowledge of immigration processes for Canada, Australia, UK, or Europe is an advantage.</li></ul>Salary &amp; Benefits:<ul><li>Basic salary (AED 3500 &ndash; AED 7,000 + Commission) depending on experience.</li><li>Attractive commission and incentive structure.</li><li>Training and career growth opportunities.</li></ul>Job Type: Full-timePay: AED3,500.00 - AED7,000.00 per month

Sales & Immigration Consultant

<ul><li>Female Tagalog speaker </li></ul>Worldwide Advisors for Immigration Services is looking for an immigration consultant with 2 years of minimum experience to guide clients through all procedures required to ensure their successful immigration. The immigration consultant will be responsible for furnishing clients with relevant information and resources, supervising the completion of documentation, and submitting data on behalf of individuals, as required.Role Description :This is a full-time on-site role for an immigration consultant located in Dubai. The immigration consultant will be responsible for providing guidance and assistance to clients seeking to relocate to Canada, Australia, and European countries, including visa applications, permits, and other related documents. They will also be responsible for maintaining accurate records and ensuring compliance with all legal and regulatory requirements.Must be located in Dubai and ready to start immediately.Key duties for the Immigration Consultant position:<ul><li>Managing and responding to inbound leads via telephone, social media, and email.</li><li>Responding to inquiries using pre-set business templates</li><li>Advice on the overseas options available will enable the candidates &amp; their families to make an educated choice &amp; the right decision.</li><li>Give clear and accurate information based on the current immigration &amp; visa laws &amp; policies.</li><li>Provide a fair and neutral evaluation of a candidate&rsquo;s profile.</li><li>Provide a personal global career strategy customized to their needs.</li><li>Achieve excellent customer service by proactively responding to client queries and advising customers on their overseas immigration and visa needs.</li><li>Must be able to provide adequate information and offer solutions where necessary.</li><li>Follow up on leads whilst providing ongoing guidance and advice</li><li>Provide clear information on all programs we offer and the countries we provide visa and immigration services to.</li><li>Develop and maintain strong client relationships.</li><li>Meet targets and close contracts with clients.</li><li>Drive improvement and efficiencies within the company and identify opportunities to meet the increasing needs of the company.</li><li>Maintain strong working relationships with all clients and colleagues.</li></ul>SkillsThe ideal candidate must have:<ul><li>Prior experience in sales, negotiation, consulting, and collections</li><li>Proven ability in sales conversion.</li><li>Strong interpersonal skills.</li><li>Ability to communicate effectively and concisely with customers.</li><li>Must be a team player.</li><li>Must be able to handle clients over the phone and in person.</li><li>Ability to work under pressure.</li><li>Must be able to communicate fluently in English.</li><li>Experience with: email marketing, social media marketing, video presentations, Google Workspace, Micros.</li></ul>Job Type: Full-timePay: AED3,500.00 - AED7,000.00 per month

Visa Consultant

CREDITCARE CREDIT MANAGEMENT LLC

Company: CreditCare Credit Management Location: UAE Salary: Up to AED 3,500 (Based on Experience) Experience Required: Minimum 2 YearsCreditCare Credit Management is seeking a skilled and result-driven Personal Finance Advisor to join our dynamic team. The ideal candidate will have strong experience in credit management and must be confident in handling bank negotiations and settlement processes on behalf of customers.Job Responsibilities:<ul><li>Manage and handle customer accounts related to credit cards, loans, and other liabilities</li><li>Communicate and negotiate directly with banks and financial institutions for settlement and restructuring</li><li>Achieve favorable settlement terms for customers</li><li>Provide professional financial advice and debt management solutions</li><li>Prepare settlement proposals and follow up with banks until closure</li><li>Maintain accurate records of client communications and agreements</li><li>Build strong relationships with banking representatives</li><li>Ensure compliance with company policies and UAE financial regulations</li><li>Meet monthly performance and recovery targets</li></ul>Requirements:<ul><li>Minimum 2 years of experience in financial advisory, debt management, or credit settlement</li><li>Proven experience in negotiating with banks in the UAE</li><li>Strong knowledge of UAE banking and credit policies</li><li>Excellent negotiation and communication skills</li><li>Ability to handle high-pressure situations professionally</li><li>Target-oriented and self-motivated</li><li>Proficiency in MS Office and CRM systems</li></ul>What We Offer:<ul><li>Salary up to AED 3,500</li><li>Attractive performance-based incentives</li><li>Professional work environment</li><li>Career growth opportunities</li><li>Training and development support</li></ul>Job Types: Full-time, Permanent, Contract Contract length: 24 monthsPay: AED2,500.00 - AED3,500.00 per month

Customer Service Executive

Explore 871+ Customer service consultant in Dubai this February. Find roles across top companies and apply now to boost your career.