property consultant

sales manager

real estate consultant

sales representative

sales coordinator

customer service consultant

Zurich Insurance

<div><div><div><div><div>Job Summary</div></div><div></div><div><br>
<div>
We are looking for a skilled and customer-centric individual to join our team as a HelpPoint Consultant. In this role, you will be responsible for providing exceptional customer service and support to our clients.</div><br>
<div></div>
<div>
As a HelpPoint Consultant, you will serve as the primary point of contact for customer inquiries, troubleshoot issues, and provide guidance and solutions to ensure customer satisfaction. The ideal candidate has excellent communication skills, a strong problem-solving mindset, and the ability to work effectively in a fast-paced environment. This position offers an opportunity to make a positive impact on our customers' experience and contribute to the success of Zurich Middle East.</div></div></div><div><div><div>
Job Accountabilities</div><br>
</div><div><div>
</div><div>As a HelpPoint Consultant, you will:</div><br>
<div></div>
<ul>
<li>Serve as the main point of contact for customer inquiries, providing accurate, timely assistance and take ownership to provide best customer experience through emails, walk-ins, telephone-based work, and live chat.</li>
<li>Listen attentively to customer concerns, troubleshoot issues, and provide effective solutions to meet their needs. Apply customer centricity with confidence, caring and engaging approach.</li>
<li>Maintain a deep understanding of our products, services, policies and evolves into a product / process expert and continue to adapt with changes.</li>
<li>Document customer interactions and inquiries accurately in the system, ensuring comprehensive and up-to-date records.</li>
<li>Collaborate with cross-functional teams, including technical support, sales, and operations, to resolve customer issues and escalate complex problems when necessary.</li>
<li>Identify opportunities to improve customer satisfaction and retention, proactively suggesting process improvements and enhancements.</li>
<li>Stay updated on industry trends, product updates, and company policies to effectively address customer inquiries and provide accurate information.</li>
<li>Assist in training and onboarding new team members, sharing best practices and knowledge to maintain a high level of service quality.</li>
<li>Maintain a positive and professional attitude, ensuring a friendly and welcoming experience for our customers.</li>
<li>Demonstrate effective communication and resolution skills including over-the-phone processing.</li>
<li>Support business ambition through income generating activities.</li>
<li>Provide MI to improve quality, enhance TNPS performance and to have effective staffing of telephone lines.</li></ul></div></div><div></div><div><div><div><br>
Job Qualifications</div></div><div></div><div><br>
<div>
To be successful in your role you will need:</div><br>
<div></div>
<ul>
<li>To be a UAE National with Family Book.</li>
<li>High school diploma or equivalent. Bachelor's degree is a plus.</li>
<li>1 to 3 years of experience in customer service or a related field, preferably in a helpdesk or contact center environment.</li>
<li>Excellent communication skills, both verbal and written, with the ability to convey information clearly and effectively.</li>
<li>Strong problem-solving skills, with the ability to analyze issues, identify root causes, and provide appropriate solutions.</li>
<li>Empathetic and patient approach to customer interactions, demonstrating the ability to understand and address customer needs and concerns.</li>
<li>Proficiency in using customer service software, and other relevant tools.</li>
<li>Ability to multitask and prioritize tasks in a fast-paced environment, while maintaining attention to detail and meeting deadlines.</li>
<li>Strong teamwork and collaboration skills, with the ability to work effectively with cross-functional teams.</li>
<li>Flexibility to adapt to changing customer needs and business requirements.</li>
<li>Positive attitude, self-motivated, and a commitment to delivering exceptional customer service.</li></ul></div></div></div><div></div><div><b><br>
You are the heart &amp; soul of Zurich!</b></div><br>
<div>
At Zurich, we like to think outside the box and challenge the status quo. We take an optimistic approach by focusing on the positives and constantly asking What can go right?</div><br>
<div></div>
<div>
We highly value the experience and know-how of our employees and offer a wide range of opportunities across business areas to encourage you to apply for new opportunities within Zurich when you are ready for your next career step.</div>
<div>
Let&rsquo;s continue to grow together!</div><br>
<div></div>
<ul>
<li>Location(s): AE - Dubai</li>
<li>Remote working: No</li>
<li>Schedule: Full Time</li>
<li>Recruiter name: Bashair Alnaqbi</li>
<li>Closing date: Sep 3, 2025</li></ul></div>

HelpPoint Consultant (UAE Nationals)

Elite Falcon Visa Consultant

<p>We are seeking an energetic and motivated <b>Female Visa Sales Consultant</b> to join our team in Dubai. The ideal candidate should have <b>a minimum of 1 year of proven experience in visa sales/consultancy</b> and a strong ability to communicate with clients effectively.</p><p><b>Key Responsibilities:</b></p><ul><li>Handle client inquiries regarding visa services (tourist, visit, work, and study visas).</li><li>Provide accurate information about visa requirements, documentation, and processes.</li><li>Achieve monthly sales targets by converting leads into successful visa applications.</li><li>Maintain strong relationships with clients and provide exceptional customer service.</li><li>Coordinate with internal departments to ensure smooth processing of applications.</li><li>Stay updated on immigration rules and visa policies of various countries.</li></ul><p><b>Requirements:</b></p><ul><li>Minimum <b>1 year of experience</b> in visa consultancy or related field.</li><li>Strong sales and negotiation skills.</li><li>Excellent communication skills in English (knowledge of Hindi/Urdu is an advantage).</li><li>Presentable, professional, and customer-oriented personality.</li><li>Ability to work under pressure and achieve targets.</li><li>Female candidates only</li></ul><p>Job Type: Full-time</p>

Sales Professional

Kaizen Asset Management Services

<div><p>KAIZEN Asset Management Services, a premier property management firm based in Dubai, is committed to excellence in service and client satisfaction. We are currently seeking a highly skilled and motivated Customer Service Representative, specifically targeting Emirati talent, to enhance our team's capability in providing outstanding customer support.</p><p>
This role will be instrumental in maintaining and improving the relationship between our company and our clients by providing exemplary service. The successful candidate will demonstrate professionalism, cultural knowledge, and a commitment to delivering the highest standards of customer service.</p><h3 class="jobSectionHeader"><b>
Responsibilities</b></h3><ul>
<li>Respond to customer inquiries promptly and professionally through various communication channels, including phone and email.</li>
<li>Provide detailed information about our property management services, leasing options, and amenities.</li>
<li>Address customer concerns and resolve issues effectively, ensuring a high level of customer satisfaction.</li>
<li>Maintain accurate records of customer interactions and update the CRM system as needed.</li>
<li>Collaborate with other departments to ensure customer requests are met in a timely manner.</li>
<li>Provide feedback on customer interactions to improve service delivery and customer experience.</li>
<li>Conduct follow-ups to ensure that customers are satisfied with the resolution of their inquiries.</li>
<li>Assist in developing and implementing customer service initiatives to enhance overall customer engagement.</li>
<li>Stay informed about industry trends and developments to better assist customers.</li>
</ul><p><b>Requirements</b></p><p><b>
Education &amp; Nationality:</b> Bachelor's degree in a relevant field. Must be an <b>Emirati National</b> with a <b>Family Book.</b></p><p><b>
Experience:</b> Customer service experience (real estate/property management preferred).</p><p><b>
Skills:</b>
</p><ul><li>Proficient in Arabic and English (written and spoken).</li>
<li>Good with Microsoft Office (especially Excel) and CRM software.</li>
<li>Strong organizational, problem-solving, and interpersonal skills.</li>
</ul><p><b>Qualities:</b>
</p><ul><li>Self-motivated team player interested in new technology.</li>
<li>Able to work well in a fast-paced environment, anticipate issues, and offer solutions.</li>
<li>Detail-oriented and professional.</li>
</ul><p></p><p>CAN JOIN IMMEDIATELY.</p></div>

Customer Service Representative - Emirati Talent

Al Hamd Legal Translation LLC

<p>Job Title: Customer Service Executive</p><p>(Female) Candidates Preferred with Family Visa</p><p>Company: Al Hamd Legal Translation LLC</p><p>Salary: AED 2,500 - AED 4,000</p><p>Benefits: Annual Ticket, 30 Days Paid Leave</p><p><i><b>About Us:</b></i></p><p>Al Hamd Legal Translation LLC is a leading translation company with branches all across the UAE. We specialize in legal translation, corporate services, business setup, document attestation, and notary services. We pride ourselves on delivering top-notch services to our clients and are now seeking to expand our team with motivated and skilled professionals.</p><p><i><b>Job Overview:</b></i></p><p>We are looking to hire 2 to 4 Customer support &amp; Tele-sales with at least 1 year of UAE experience in a similar role. The ideal candidates will have excellent communication skills, basic computer knowledge, and a friendly demeanour. Experience in translation or related services will be an advantage.</p><p><i><b>Key Responsibilities:</b></i></p><ul><li>Deals with operation team across various branches to ensure smooth functioning.</li><li>Manage schedules, logistics, administrative tasks and customer follow-up to support different departments.</li><li>Identifying potential customers through research, cold calling, and networking.</li><li>Handle client inquiries and ensure exceptional customer service.</li><li>Assist in the preparation and processing of documents for translation, attestation, and other services.</li><li>Addressing customer concerns and objections to move the sales process forward.</li><li>Maintain records and databases accurately and efficiently.</li><li>Collaborate with team members to improve operational processes.</li><li>Ensure compliance with company policies and industry regulations.</li></ul><p><i><b>Skills and Qualifications:</b></i></p><ul><li>Minimum 1 years of UAE experience in a similar role.</li><li>Experience in the translation, legal, corporate services, or related fields is preferred.</li><li>Excellent communication skills in English (additional languages are a plus).</li><li>Basic computer knowledge, including proficiency in Microsoft Office (Excel, Word, Outlook).</li><li>Strong organizational and multitasking abilities.</li><li>Friendly and professional manner with a customer-oriented approach.</li><li>Ability to work effectively both independently and as part of a team.</li></ul><p><i><b>What We Offer:</b></i></p><ul><li>Competitive salary ranging from AED 2,500 to AED 4,000 based on experience and qualifications.</li><li>Annual ticket and 30 days paid leave.</li><li>Opportunity to grow and develop within a dynamic and expanding company.</li><li>Supportive and collaborative work environment.</li></ul><p>Job Type: Full-time</p><p>Pay: AED2,500.00 - AED4,000.00 per month</p><p>Ability to commute/relocate:</p><ul><li>Dubai: Reliably commute or planning to relocate before starting work (Preferred)</li></ul><p>Application Deadline: 28/08/2025</p>

Customer Service Executive

uPay Payment Services LLC

<p>We are looking for a candidate to help the customers by listening to their queries and assisting them accordingly.</p><p>Some of the roles, responsibilities and skills required are:</p><p>- Must speak HINDI/URDU and ENGLISH (Arabic is a plus).</p><p>- Excellent communication abilities, including written and verbal communication.</p><p>- Handle calls in a consistently polite, professional and efficient manner.</p><p>- Answer phones and messages, respond to customer requests and clarify the desired information.</p><p>- Follow-up on customer inquiries that are not immediately resolved.</p><p>- Take the extra mile to engage and help the customers.</p><p>- Previous call center customer service experience is required.</p><p>- Skills preffered: 3CX, Zendesk, FreshDesk, Bitrix24</p><p>*This is not a typical telemarketing role where you&rsquo;ll be asked to generate leads or achieve targets on monthly basis, it&rsquo;s just a customer support position to provide better assistance and resolve our customer concerns*</p><p>-------------------------------------------------</p><p>Location: Al Barsha 1</p><p>Working Hours: 6 PM &ndash; 10 PM (CSRs can be called in the morning shift as well, if needed)</p><p>No. of Positions: 1</p><p>Visa: Candidate must have a residence visa</p><p>Salary: 20 AED per hour for English + hindi/urdu speaker</p><p>25 AED per hour for English + hindi/urdu + Arabic speaker.</p><p>-------------------------------------------------</p><p>To Apply: Mail-to: jobs@upay.ae with the subject CALL CENTER REPRESENTATIVE - Part Time.</p><p>Job Type: Part-time</p><p>Pay: From AED20.00 per hour</p><p>Application Question(s):</p><ul><li>Why do you want to work for this part-time role?</li><li>If you are currently working full time, what are your duty timings?</li><li>What is your current visa status?</li></ul><p>Experience:</p><ul><li>Customer Support: 1 year (Required)</li></ul><p>Language:</p><ul><li>English (Required)</li><li>Hindi (Required)</li><li>Urdu (Required)</li><li>Arabic (Preferred)</li></ul><p>Location:</p><ul><li>Dubai (Required)</li></ul>

Customer Service Representative (Part Time)

Al-Futtaim

<div><p><b>Job Requisition ID: </b>171528</p>
<p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group&rsquo;s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.</p>
<p>By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day</p>
<p><b>
Overview of the Role</b></p>
<p>
You will be responsible for achieving individual sales targets and providing regular KPI updates to management to support store-wide sales goals. Deliver efficient, courteous home planning services for furniture and furnishings, assisting customers with tailored solutions for homes and small businesses.</p><br>
<p></p>
<p><b>
What You Will Do</b></p>
<ul>
<li>Deliver professional, friendly home planning services for furniture and furnishings, guiding customers through tailored solutions for their homes or small businesses.</li>
<li>Meet individual sales targets by proactively identifying and pursuing sales opportunities, while regularly updating management with KPI reports.</li>
<li>Coordinate orders with in-store logistics to ensure smooth delivery and assembly processes, minimizing disruptions and maintaining stock availability.</li>
<li>Follow up with customers post-delivery to resolve any issues quickly and maintain high customer satisfaction.</li>
<li>Collaborate closely with sales teams, customer service, and logistics to ensure excellent communication and seamless customer experiences.</li>
<li>Manage scheduling of customer appointments, deliveries, and assemblies to optimize workload and efficiency.</li>
<li>Monitor stock levels and product availability, advising customers accordingly and recommending alternatives when needed.</li>
<li>Assist in business planning and budget preparation for the kitchen department, including workforce scheduling and resource management.</li>
<li>Lead or support training initiatives for staff on relevant design systems and product knowledge, ensuring team competence and development.</li>
<li>Promote cost-conscious working practices and support continuous improvement initiatives within the department.</li></ul><br>
<p></p>
<p><b>
What You Will Need</b></p>
<ul>
<li>Minimum 3 years of retail experience, preferably in home furnishings or related sectors.</li>
<li>Excellent communication and interpersonal skills, with the ability to build strong working relationships.</li>
<li>Proficiency in both English and Arabic (spoken and written), with Arabic preferred but not mandatory.</li>
<li>Strong customer service orientation with a friendly, approachable manner.</li>
<li>Commercial awareness and understanding of sales targets and KPIs.</li>
<li>Good knowledge of home furnishing products, market trends, and customer preferences.</li>
<li>Ability to multitask, stay organized, and pay close attention to detail.</li>
<li>Experience using design and planning tools or willingness to learn relevant systems (e.g., IHP 2, NAVISION).</li>
<li>Ability to work collaboratively with cross-functional teams and support staff development.</li></ul><p></p><p><b><br>
About Al-Futtaim Retail</b></p>
<p>Al-Futtaim Retail has established itself as one of the leaders in Retail across the Middle East, Africa &amp; Asia over the past 30 years. We have developed partnerships with some of the biggest and most respected Brands in the world including IKEA, ACE and Toys R Us in the Middle East and the Inditex Group of Brands (Zara, Mango, Bershka and P&amp;B) across Asia. We are also one of the largest Global partners of Marks and Spencer&rsquo;s in both regions with over 75 stores offering both fashion &amp; food options.<br>
<br>
Most recently we have been responsible for bringing brands to the Middle East for the first time with the exciting launches of Watsons and B&amp;Q and we aim to continue to be agile and adaptive to our markets with new launches and further development. For this to be possible we aim to recruit the best talent from all backgrounds who will continue to challenge and develop our diverse workforce which includes over 100 nationalities across 12 countries. Join us today and make a difference&hellip;</p><br>
<p></p>
<p><b>About Al-Futtaim IKEA</b></p>
<p>GROWING TOGETHER...</p>
<p>We are a values-driven company with a passion for life at home. Our vision is to create a better everyday life for the many people.</p>
<p>Al-Futtaim IKEA holds the franchise rights for IKEA in Egypt, Oman, Qatar and the United Arab Emirates.</p></div><p></p>

B2C Interior Designer

PRYPCO

<div>
 Role Overview
 <br/>
 <br/>
 PRYPCO is seeking a confident, consultative, and service-oriented
 <strong>
  Mortgage Concierge/Telecaller (Arabic Speaker)
 </strong>
 to serve as the first point of contact for prospective mortgage clients. You will guide high-intent leads through the early stages of their financing journey &mdash; qualifying, informing, and coordinating with care.
 <br/>
 <br/>
 This role is more than telecalling &mdash; its about building trust, creating structure, and ensuring a seamless handover to Mortgage Advisors. Youll be part of a fast-paced team delivering premium experiences from the very first conversation.
 <br/>
 <br/>
 Key Responsibilities
 <br/>
 <br/>
 <ul>
  <li>
   Initiate outbound calls to leads generated via digital campaigns, referrals, or real estate partners.
  </li>
  <li>
   Engage clients in structured conversations (in Arabic and English) to understand their property and financing needs.
  </li>
  <li>
   Guide customers through the initial steps of the mortgage process with clarity and care.
  </li>
  <li>
   Collect key eligibility details such as employment, income, and property preference to prepare them for consultation with Mortgage Advisors.
  </li>
  <li>
   Maintain accurate records in Salesforce, ensuring every lead is properly tracked and followed up on.
  </li>
  <li>
   Coordinate with internal teams to ensure the clients experience remains smooth and informed throughout.
  </li>
  <li>
   Proactively follow up with interested customers, manage timelines, and ensure next steps are never missed.
   <br/>
   <br/>
  </li>
 </ul>
 What Were Looking For
 <br/>
 <br/>
 <ul>
  <li>
   Native or fluent Arabic speaker with strong English communication skills.
  </li>
  <li>
   2-4 years of experience in customer-facing roles &mdash; ideally in financial services, real estate, or a premium client interaction setting.
  </li>
  <li>
   Strong interpersonal skills with the ability to engage professionally and build rapport over the phone.
  </li>
  <li>
   Ability to manage structured conversations and navigate complex customer needs with confidence.
  </li>
  <li>
   Familiarity with Salesforce or similar CRM tools preferred.
  </li>
  <li>
   Organized, responsible, and committed to providing an exceptional client experience.
  </li>
 </ul>
</div>


Explore 2876+ Customer service consultant in Dubai this September. Find roles across top companies and apply now to boost your career.

2876 customer service consultant jobs IN Dubai

HelpPoint Consultant (UAE Nationals)

Sales Professional

Customer Service Representative - Emirati Talent

Customer Service Executive

Customer Service Representative (Part Time)

B2C Interior Designer

Customer Service Executive