sales coordinator

customer service officer Jobs in Abu Dhabi

customer service officer

officer- customer service Jobs in Abu Dhabi

officer- customer service

admin & sales coordinator Jobs in Abu Dhabi

admin & sales coordinator

case coordinator

customer service coordinator

Be Healthy Cloud Kitchens

We are seeking a motivated and detail-oriented Nutritionist &amp; Customer Service Coordinator to join our team, a leading meal plan company in the UAE. This dual role combines nutritional expertise with exceptional customer service to support our clients in achieving their health and wellness goals. The ideal candidate will have a passion for nutrition, strong communication skills, and the ability to deliver personalized customer experiences.Key ResponsibilitiesIMP: Nutrition Support:<ul><li>Assist in designing and reviewing meal plans tailored to clients&rsquo; dietary needs, preferences, and goals (e.g., vegan, high-protein, gluten-free, weight loss).</li><li>Provide nutritional guidance and answer client queries about meal plans, portion sizes, and dietary requirements.</li></ul>1. Order Management<ul><li>Handle meal plan subscriptions (start, pause, cancel, modify).</li><li>Track order confirmations and ensure delivery timelines are communicated.</li><li>Manage last-minute changes (e.g. delivery location, skip a day).</li></ul>2.Customer Communication<ul><li>Respond to inquiries via WhatsApp, phone, email, live chat, and social media.</li><li>Send reminders for payment renewals or plan expirations.</li><li>Update customers on holiday schedules or special promotions.</li><li>Communicate clearly in English</li></ul>3. Delivery Coordination<ul><li>Liaise with delivery teams to ensure timely delivery.</li><li>Address failed deliveries or incorrect addresses.</li><li>Communicate any delivery delays due to traffic, weather, or other factors.</li></ul>4. Feedback &amp; Complaint Handling<ul><li>Gather customer feedback on meals and service.</li><li>Resolve complaints about food quality, delivery, or service delays.</li><li>Offer compensations (e.g. replacement meal, discount) when needed.</li></ul>5. ERP &amp; CRM Management<ul><li>Update customer records on CRM if available</li><li>Log interactions and track customer concerns for resolution and analysis.</li><li>Use CRM for order tracking or internal coordination.</li></ul>6. Coordination with Operations team and kitchen<ul><li>Collaborate with the kitchen/chef team for special requests or allergies.</li><li>Work with logistics for optimized routing and delivery schedules.</li><li>Provide insights from customer feedback to marketing and product teams.</li></ul>7. Sales &amp; Upselling --&gt; we can add this task<ul><li>Promote additional services (be representative in events)</li><li>Encourage plan upgrades (e.g., from weekly to monthly plans).</li><li>Offer trial plans or refer-a-friend incentives.</li></ul>Skills Required<ul><li>Excellent communication and interpersonal skills.</li><li>Basic knowledge of nutrition.</li><li>Ability to multitask and work under pressure.</li></ul>Hybrid RoleJob Type: PermanentPay: AED5,000.00 - AED7,000.00 per monthApplication Question(s):<ul><li>Are you Emirati?</li></ul>Experience:<ul><li>Nutritionist: 1 year (Preferred)</li></ul>

Nutritionist & Customer Service Coordinator - Emirati

Bin Saud Technical Trading Est

Location : AbudhabiQualification: Degree /DiplomaExperience: 2-3 YearsJob Description:1. Assessment of Client Requirements2. Maintaining &amp; tracking client service requests3. Accurate &amp; Timely Job Assignment &amp; Scheduling for technicians4. Coordinate with clients for enquiries, appointments etc.5. Maintain records of service request, job order and client interaction6. Prepare reports and Calibration and Test Certificates on service activities7. Collaboration with Sales , Customer and technical team to ensure seamless customer satisfaction.8. Preparing Quotes, Purchase orders and Logistics coordination.Skills1. Experience in Tally ERP is a plus2. Proved work experience as service coordinator3. Excellent communication and interpersonal skills4. Record Keeping &amp; Attention to detail.Job Type: Full-time

Service Coordinator

Apex Trading

Sales coordinatorLogistics arrangementCustomer serviceJob Type: Part-timePay: From AED2,000.00 per month

Sales Support

<div>GAC Abu Dhabi is looking for candidates for the role of Move Coordinator &ndash; Japanese Nationality to be based in Abu Dhabi. Could it be you?
Job Responsibilities<ul><li>Preparation of Destination Rates:</li></ul>
Compile and prepare destination rates for overseas agents to ensure competitive and accurate pricing.<ul><li>MATT Moving Systems Management:</li></ul>
Oversee and monitor the Moving Systems management specific to the office, ensuring smooth operational flow<ul><li>Import File Coordination:</li></ul>
Manage and control all import files, ensuring they are processed efficiently and accurately.<ul><li>Timely Invoicing:</li></ul>
Ensure all import files are invoiced in full and on time.<ul><li>Support Export Quotes:</li></ul>
Assist Move Consultants in preparing accurate and competitive export quotes.<ul><li>Customer Service Coordination:</li></ul>
Work closely with the Customer Service Supervisor to ensure seamless service delivery and customer satisfaction.<ul><li>Office Administration:</li></ul>
Perform general office administrative tasks to support daily operations.<ul><li>Quality Assurance:</li></ul>
Conduct site visits to ensure adherence to quality standards and GAC protocols.<ul><li>Reporting:</li></ul>
Generate monthly reports on quality and site visit observations. Prepare an end-of-year report summarizing all quality-related aspects.<ul><li>Claims Management:</li></ul>
Handle and manage all damage and missing claims, acting as the primary contact with insurance brokers. Ensure timely resolution of all claims.<ul><li>Quotation Conversion Monitoring:</li></ul>
Review and monitor the quotation conversion ratio and implement strategies to increase the conversion of confirmed jobs.<ul><li> 
Graduate or postgraduate of Business Administration or equivalent</li><li>Japanese Nationality is mandatory</li><li>0-2 years&rsquo; similar industry experience with customer service in logistics, moving services, or a related field</li><li>Sales &amp; Customer service skills are preferrable</li><li>High level of commitment and drive; outgoing and pleasant personality</li><li>Strong organisational and time-management skills</li><li>Excellent English communication and customer service abilities</li><li>Proficient with MS Office applications and able to learn new software quickly</li><li>Attention to detail and a commitment to maintaining high standards</li><li>Ability to work independently and as part of a team</li></ul></div>

Move Coordinator - Japanese Nationality

Al-Futtaim

<div>Job Requisition ID: 173874

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group&rsquo;s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day 

Overview Of The Role:
<ul>
<li>As a Contract Coordinator for Hertz Al Futtaim Transport &amp; Rental Services, you will be responsible for managing vehicle service bookings, coordinating communication with clients, and ensuring data management accuracy. The role demands strong organizational skills to schedule services, oversee fleet operations, support client needs, and handle administrative tasks efficiently. Success in this role is measured by the ability to ensure operational efficiency, enhance client satisfaction, and maintain accurate reporting.</li></ul> 
 
What You Will Do: 

<h4 class="jobSectionHeader">
Service Booking Coordination</h4>
<ul><li>Schedule and manage vehicle service bookings in collaboration with Hertz Customer Service and logistics teams.</li>
<li>Ensure timely completion of servicing activities to minimize downtime and idling of vehicles.</li></ul> 

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Customer Communication</h4> 

<ul>
<li>Serve as the primary contact for customers regarding collection, delivery and service schedules.</li>
<li>Provide timely updates and confirmations to enhance customer satisfaction.</li></ul> 

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Reporting &amp; Data Management</h4>
<ul><li>Maintain and update service booking reports, including work-in-progress (WIP), completion status and scheduling details.</li>
<li>Prepare and submit vehicle usage and trip reports for client review.</li>
<li>Track and record vehicle replacement days based on service and return timelines.</li></ul> 

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System Updates &amp; Tracking</h4>
<ul><li>Update vehicle service intervals and asset information in the Locations Solution system.</li>
<li>Monitor live vehicle tracking systems for clients' fleet to ensure operational visibility and detect issues.</li></ul> 

<h4 class="jobSectionHeader">
Fleet &amp; Pool Vehicle Management</h4>
<ul><li>Oversee daily check-in/check-out and allocation of clients' pool vehicles.</li>
<li>Handle allocation requests efficiently to support operational requirements.</li></ul> 

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Client &amp; Team Support</h4>
<ul><li>Support client's team in executing daily operational duties.</li>
<li>Attend client meetings, respond to queries, and resolve complaints promptly and professionally.</li></ul> 

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Invoice &amp; Estimation Processing</h4>
<ul><li>Coordinate approvals for estimates and facilitate timely submission of invoices to clients.</li>
<li>Assist with tracking and managing traffic fines for fleet vehicles.</li></ul> 

<h4 class="jobSectionHeader">
General Administration</h4>
<ul><li>Handle day-to-day email correspondence with clients and stakeholders.</li>
<li>Perform miscellaneous tasks as required to support business operations of the client.</li></ul> 
 
Required Skills To Be Successful:
<ul>
<li>Strong organizational and multitasking abilities.</li>
<li>Excellent communication and customer service skills (phone/email).</li>
<li>Proficiency in Office suite and fleet management systems.</li>
<li>Experience in reporting, data tracking, and coordination.</li></ul> 
 
What Qualifies You For The Role:
<ul>
<li>Experience in fleet management or a related field, with a focus on service coordination and customer liaison.</li>
<li>Proficiency in software systems relevant to fleet management and service tracking.</li>
<li>Strong organizational skills with a proven ability to manage multiple tasks simultaneously.</li>
<li>Prior experience in handling customer communications and resolving service issues effectively.</li></ul> 
About Al-Futtaim Group Real Estate 
The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement and construction of mega-projects and the leasing, operation and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years. 
Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services and enable partnerships to create true value to our customers throughout their entire experience with us. 
AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations: Dubai Festival City and Cairo Festival City.
About Al-Futtaim Malls 
Al-Futtaim Malls provides development and asset management expertise, specializing in building retail-led super regional malls in prime locations across MENA and beyond. With a proven track record of creating both sustainable revenue growth and value enhancement for tenants, Al-Futtaim Malls delivers exceptional experiences and exciting shopping environments for customers.
Part of the Al-Futtaim Group, Al-Futtaim Malls leadership team brings more than 30 years of experience and a deep understanding and knowledge of the retail sector, both from a shopper&rsquo;s point of view but as curators of space or landlords to other brands. The company has a directly managed portfolio including over 9 million sqft of retail space across four malls in the MENA region and two under development. Malls under the Al-Futtaim Malls portfolio include Dubai Festival City Mall and Festival Plaza in the UAE, Cairo Festival City Mall in Egypt, Doha Festival City in Qatar and Zenata Mall, Morocco.
Leveraging on the expertise of its parent company, Al-Futtaim Malls established PLEX Management Services offering a full array of services including asset management and development, leasing, and brand experience expertise to shopping mall landlords and retail organizations globally. Implementing global best practice and deploying Al-Futtaim Mall&rsquo;s deep understanding of mall management and retail dynamics, PLEX promises to deliver continuous growth and long-term value for its partners.
For more information on Al-Futtaim Malls, please visit https://www.al-futtaimmalls.com/
About Al-Futtaim Engineering &amp; Technologies 
Al-Futtaim Engineering &amp; Technologies offers customers complete engineering and systems integration solutions. 
 
The Engineering arm operates in the UAE, Qatar, Saudi Arabia and Egypt providing a wide variety of products and services from air conditioning, scaffolding and access solutions, elevators and escalators, control and life safety, facilities management, building products, MEP, Energy Management, Technology Infrastructure and Digital Transformation. 
 
The Technologies division provides complete business solutions to large, medium and small customers that include, contact centre solutions, business applications, business intelligence, data management, advanced analytics amongst others. The IT infrastructure portfolio comprises IP telephony, ELV systems, networking solutions, professional audio-visual solutions and managed services. 
 
These solutions are further complemented by services that include project management, installation, testing, commissioning and after-sales maintenance contracts.</div>

Contract Coordinator

Sanam stable

Company: Sanam Horse Riding Work Type: Remote &ndash; From Home Position: Full-Time / Part-Time Start Date: ImmediatelyJob Responsibilities:<ul><li>Respond very fast to all WhatsApp messages from clients.</li><li>Provide information about our services (Beach Ride, Pony World, Desert Ride, Birthday Parties, Photo Shoots, Full Moon Ride, etc.).</li><li>Confirm bookings with clients and collect required details.</li><li>Add all confirmed bookings into our booking system correctly.</li><li>Send reminders, locations, and instructions to clients before their booking time.</li><li>Follow up with pending clients and convert inquiries into bookings.</li><li>Maintain high-quality customer service at all times.</li></ul>Requirements:<ul><li>Must be fast in replying on WhatsApp.</li><li>Must speak English clearly (Arabic is an advantage).</li><li>Must be organized and able to enter data correctly.</li><li>Must have a quiet place to work from home.</li><li>Experience in customer service or booking systems is preferred.</li></ul>Salary:To be discussed based on experience.Job Type: Contract Contract length: 3 monthsPay: AED900.00 - AED1,200.00 per month

WhatsApp Booking Coordinator (Work From Home)

DELTA GULF GROUP

Full job descriptionJob Title: Sales Coordinator &ndash; Transport &amp; Logistics IndustryLocation: Abu Dhabi Employment Type: Full-time Experience Required: 3-5 yearsAbout the RoleWe are hiring a dedicated and proactive Sales Coordinator to join our team in the transport and logistics sector. The ideal candidate will support the sales team, manage customer inquiries, prepare quotations, and ensure smooth coordination between operations, clients, and internal departments.Key Responsibilities<ul><li>Assist the sales team in day-to-day activities and client communication</li><li>Prepare quotations, sales proposals, and transport service rates</li><li>Coordinate bookings and follow-up on shipments with operations teams</li><li>Handle customer inquiries, resolve issues, and ensure timely updates</li><li>Build and maintain strong customer relationships</li><li>Support the sales team in achieving monthly and annual revenue targets</li></ul>Requirements<ul><li>Experience in the Oil &amp; Gas transport, logistics, or supply chain industry (preferred)</li><li>Strong communication and customer service skills</li><li>Ability to multitask and work under pressure</li><li>Proficiency in MS Office (Excel, Word,)</li><li>Detail-oriented, organized, and proactive</li></ul>What We Offer<ul><li>Competitive salary and incentives</li><li>Professional growth and training opportunities</li><li>Opportunity to work in a fast-growing sector</li></ul>Job Type: Full-timeJob Type: Full-timeExperience:<ul><li>Sales Officer: 3 years (Preferred)</li></ul>License/Certification:<ul><li>Driving License (Preferred)</li></ul>Location:<ul><li>Abu Dhabi (Preferred)</li></ul>

Sales Officer (Oil & Gas Transport)

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