customer service representative (bahrain) Jobs in Bahrain

customer service representative (bahrain)

customer service (bangla speaking) Jobs in Bahrain

customer service (bangla speaking)

customer service and administrative support Jobs in Bahrain

customer service and administrative support

customer service executive Jobs in Bahrain

customer service executive

it support specialist

customer service

Batelco by Beyon

<div>
 
 Job Description
 
 
 
 Provide support to Total CX customers by effectively handling and resolving customer inquiries or complaints and ensuring customer satisfaction at the core of every decision and behaviour.
 
 
 
 Skills
 
 
 
 <ul>
 <li>
 Attend queries, requests or complaints related to Mobile/Fixed/ Inet/ Directory Query/ Telegram received through the various contact center channels
 </li>
 <li>
 Understand and investigate the queries, requests or complaints
 </li>
 <li>
 Liaise with relevant internal team/ departments to address customer query or complaint or forward the case to other relevant team/ department
 </li>
 <li>
 Provide accurate, valid and complete information or solution by using the right sources of information
 </li>
 <li>
 Make outbound campaign calls to the customers providing information about new products, offers, services etc. Take appropriate action to address customer requests, queries or complaints on outbound calls
 </li>
 <li>
 Inform Team Leader when a recurrent problem appears, to prevent further cases
 </li>
 <li>
 Maintain and update customer information in the database
 </li>
 <li>
 Meticulously follow the defined business process while attending to the clients&rsquo; queries, requests or complaints
 </li>
 <li>
 Follow communication scripts and protocols and ensure adherence to quality standards and guidelines
 </li>
 <li>
 Keep abreast of products and promotions to provide exceptional customer support
 </li>
 <li>
 Take ownership for attending the trainings as per the plan
 </li>
 <li>
 Take ownership for completing PMR process, employee engagement surveys in time
 </li>
 <li>
 Continuously share the knowledge and understanding of the telecom industry and business trends
 </li>
 </ul>
</div>

Customer Service Executive

jumami

Customer Service Responsibilities list:Manage large amounts of incoming phone callsGenerate sales leadsIdentify and assess customers&rsquo; needs to achieve satisfactionBuild sustainable relationships and trust with customer accounts through open and interactive communicationProvide accurate, valid and complete information by using the right methods/toolsMeet personal/customer service team sales targets and call handling quotasHandle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolutionKeep records of customer interactions, process customer accounts and file documentsFollow communication procedures, guidelines and policiesRequirements and skillsProven customer support experience or experience as a Client Service RepresentativeTrack record of over-achieving quotaStrong phone contact handling skills and active listeningFamiliarity with CRM systems and practicesCustomer orientation and ability to adapt/respond to different types of charactersExcellent communication and presentation skillsAbility to multi-task, prioritize, and manage time effectivelyHigh school diplomaJob Type: Full-timePay: BD2,000.000 - BD2,500.000 per monthApplication Question(s):<ul><li>ARE YOU READY TO RELOCATE AND WORK IN BAHRAIN?</li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>total work: 2 years (Required)</li><li>Customer service: 1 year (Required)</li></ul>Language:<ul><li>English (Required)</li><li>Bangla (Required)</li></ul>

CUSTOMER SERVICE (BANGLA SPEAKING)

Braxtone Group

<div>
 <ul>
 <li>
 BRIEF DESCRIPTIONOF JOB FUNCTION
 
 
 </li>
 </ul>
 The Call Centre Agent is responsible for incoming and outgoing calls. The role involves sales and customer service.
 
 
 This role requires an individual who is self-motivatedwith high levelsof energy and drive. The Call
 
 
 Centre Agent must have strong communication skills with the ability to maintain good rapport on the phone.
 
 
 <ul>
 <li>
 DUTIES ACTUALLY PERFORMED BY THIS POSITION:
 </li>
 <li>
 Answer all calls within 2 rings
 </li>
 <li>
 Cordial and positive tone of voice in all calls
 </li>
 <li>
 Focus on needs of the customer and provide for their queries and requests
 </li>
 <li>
 Sell, up-sell and cross-sell different products and services to the customer
 </li>
 <li>
 Ensure the next steps and requirements are aligned and clarified with the customer before the end of the call
 </li>
 <li>
 Data entry
 </li>
 <li>
 Filing and documentation management
 </li>
 <li>
 Updating information and ensuring accuracy of data records
 </li>
 <li>
 ESSENTIAL QUALIFICATION REQUIRED (EDUCATION/ EXPERIENCE/ SKILLS)
 </li>
 <li>
 Minimum of high school certification
 </li>
 <li>
 Diploma and some form of work experience is preferred
 </li>
 <li>
 Strong communication skills
 </li>
 <li>
 Good selling skills
 </li>
 <li>
 Positive energy and teamwork ethos
 </li>
 <li>
 Excellent written and oral communication skills.
 </li>
 <li>
 Strong English language
 </li>
 <li>
 Good understanding of the services
 </li>
 <li>
 Be highly computer literate, particularly in Microsoft Office Products.
 </li>
 <li>
 Typical Working Conditions
 
 
 </li>
 </ul>
 Normal Working Hours40 hours a week
 
 
 Working Timing is rotating shift.
 
 
 Work may require occasional weekend and/or evening work
</div>

Customer Service Representative (Bahrain)

<figure class="table"><table><tbody><tr><td>&nbsp;1. BRIEF DESCRIPTIONOF JOB FUNCTION&nbsp;The&nbsp;Call&nbsp;Centre&nbsp;Agent&nbsp;is&nbsp;responsible for&nbsp;incoming&nbsp;and&nbsp;outgoing&nbsp;calls.&nbsp;The&nbsp;role&nbsp;involves&nbsp;sales&nbsp;and customer service.This&nbsp;role&nbsp;requires&nbsp;an&nbsp;individual&nbsp;who&nbsp;is&nbsp;self-motivatedwith&nbsp;high&nbsp;levelsof&nbsp;energy&nbsp;and&nbsp;drive.&nbsp;The&nbsp;CallCentre&nbsp;Agent&nbsp;must&nbsp;have&nbsp;strong&nbsp;communication&nbsp;skills&nbsp;with&nbsp;the&nbsp;ability&nbsp;to&nbsp;maintain&nbsp;good&nbsp;rapport&nbsp;on the phone.&nbsp;2. DUTIES ACTUALLY PERFORMED BY&nbsp;THIS&nbsp;POSITION:&nbsp;<ol><li>Answer all calls&nbsp;within 2 rings</li><li>&nbsp;Cordial and positive tone of&nbsp;voice in all&nbsp;calls</li><li>Focus on needs of&nbsp;the customer and provide for their&nbsp;queries and requests</li><li>Sell, up-sell and cross-sell different products and services&nbsp;to the customer</li><li>Ensure the next&nbsp;steps and requirements are aligned&nbsp;and clarified&nbsp;with the customer before the end of&nbsp;the call</li><li>Data entry</li><li>Filing&nbsp;and documentation&nbsp;management</li><li>Updating&nbsp;information and ensuring&nbsp;accuracy&nbsp;of&nbsp;data records</li></ol>&nbsp;&nbsp;</td></tr><tr><td>1. ESSENTIAL QUALIFICATION&nbsp;REQUIRED&nbsp;(EDUCATION/&nbsp;EXPERIENCE/ SKILLS)&nbsp;<ol><li>Minimum of&nbsp;high school certification</li><li>Diploma and some form&nbsp;of&nbsp;work experience is&nbsp;preferred</li><li>Strong communication skills</li><li>Good&nbsp;selling&nbsp;skills</li><li>Positive energy&nbsp;and&nbsp;teamwork ethos</li><li>Excellent written and oral communication skills.</li><li>Strong English language</li><li>Good&nbsp;understanding&nbsp;of&nbsp;the services</li><li>Be highly&nbsp;computer literate, particularly in Microsoft Office Products.</li></ol>&nbsp;&nbsp;2. Typical Working Conditions&nbsp;Normal Working&nbsp;Hours40 hours&nbsp;a&nbsp;weekWorking&nbsp;Timing is rotating&nbsp;shift.Work may&nbsp;require occasional weekend and/or evening work&nbsp;&nbsp;&nbsp;&nbsp;</td></tr></tbody></table></figure>

Zeiders Enterprises

<div>Job Title: Customer Service/Administrative Support

Summary - This position is a contingent opportunity and would begin work upon award.

Customer Service/Administrative Support personnel are normally the first point of contact for a client. They are responsible for providing basic information, scheduling appointments, and providing administrative support functions.

Essential Duties and Responsibilities
<ul><li>Receive, screen, and direct callers and walk-in customers to the appropriate FFSP staff</li>
<li>Provide general, basic information and referral of customers to military and community resources, utilizing other FFSP staff for more in-depth, complicated requests for information.</li>
<li>Enroll and schedule customers in briefs, workshops, classes, and individual appointments, when not provided through centralized scheduling.</li>
<li>Provide administrative and clerical services</li>
<li>Provide a variety of administrative and clerical support functions, e.g., finalizing official correspondence, preparing military messages, making travel arrangements, distributing mass mailings, managing files, receiving messages for staff</li>
<li>Ensure that information and referral services provided are entered and counted in FFSMIS</li>
<li>Provide a variety of Counseling and Advocacy Program administrative support functions, e.g., preparing and finalizing official correspondence, data entry, attending and taking minutes at meetings, scheduling appointments, screening and directing potentially distraught or difficult callers or walk-in clients, managing files, maintaining referral and community resource directories</li>
</ul>
Supervisory Responsibilities
<ul>
<li>This job has no supervisory responsibilities.</li>
</ul>
Required Education and/or Experience Qualifications
<ul>
<li>High school diploma or GED</li>
<li>Experience working with computers and office automation software</li>
<li>Knowledge of basic customer service skills</li>
<li>Ability to handle multiple tasks and determine priority of tasks</li>
<li>Strong verbal and written skills</li>
<li>Possess a general knowledge base of community and military resources</li>
<li>Ability to follow directions carefully and understand complex protocols</li>
<li>Ability to take and prepare meeting minutes, prepare correspondence, and accurately enter data into required data systems</li>
<li>Knowledge of military lifestyle, ranks, and organizations</li>
</ul>
Preferred Qualifications
<ul>
<li>Professionalism - Tactfully approaches others; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.</li>
<li>Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.</li>
<li>Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.</li>
</ul>
Other Skills and Abilities
<ul><li>This position requires access to U.S. Government facilities and systems.</li>
<li>U.S. Citizenship, a valid driver's license, transportation, and auto insurance are required.</li>
</ul>
Competencies
To perform the job successfully, an individual should demonstrate the following competencies:
<ul>
<li>Ability to work both independently and as part of a team.
</li><li>Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.</li>
<li>Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.</li>
<li>Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.</li>
<li>Quality Management - Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness.</li>
<li>Judgment - Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.</li>
</ul>
Physical Demands: Works in office areas. Sits, stands, bends, lifts, and moves intermittently during working hours. Uses personal computers, telephones, copiers, printers, and other office equipment. The employee must occasionally lift and/or move up to 10 pounds.

Work Environment: The physical demands and work environment characteristics described here represent those employees encounter while performing the essential functions of this job. Reasonable accommodations may be enabled for individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually quiet.

Zeiders Enterprises, Inc. is an Equal Opportunity Employer
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities 
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.</div>

Customer Service and Administrative Support

Al-Futtaim Automotive

<div>
 
 Job Requisition ID:
 
 171361
 
 
 Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United A&rdquo;rab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group&rsquo;s entrepreneurship and relentless customer focus enables the organisation to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.
 
 
 By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.
 
 
 
 Overview Of The Role
 
 
 
 The Customer Service Associate is responsible for sales generation and delivering a positive customer experience, and for a variety of operational duties as assigned by the store management team (i.e. housekeeping duties, visual presentation standards, etc.).
 
 
 
 What you will do:-
 
 
 
 
 Description Of Accountability
 
 
 
 <ul>
 <li>
 Creates a sparkling clean and organized environment by maintaining store standards and cleanliness
 </li>
 <li>
 Participates in and attends all store meetings and other related functions
 </li>
 <li>
 Represents a positive attitude toward the merchandise, the brand and the company
 </li>
 <li>
 Participates in all inventories
 </li>
 <li>
 Assumes and completes other duties as assigned by store management.
 </li>
 <li>
 Meets or exceeds weekly sales targets
 </li>
 <li>
 Satisfactorily completes all duties as assigned by management
 </li>
 <li>
 Is punctual and adheres to designated work schedule
 </li>
 <li>
 Is flexible and works well with peers and management to accomplish duties
 </li>
 <li>
 Follows M&amp;S Policies and Procedures 100%
 </li>
 <li>
 Performs housekeeping duties as required
 </li>
 <li>
 Creates a positive first impression for the customer through an energetic attitude and adhering to dress code
 </li>
 <li>
 Greets customers immediately upon entering the store with a smile and sincere non business like greeting
 </li>
 <li>
 Provides customers with current relevant information
 </li>
 <li>
 Provides quality service in the fitting rooms, follows up with customers in a timely manner, maintains cash wrap cleanliness and attempts to add on to the sale about the product
 </li>
 <li>
 Provides efficient service at the cash wrap, offers gift cards, maintains cash wrap cleanliness and captures customer information in the database
 </li>
 <li>
 Sincerely thanks all customers for shopping at M&amp;S as they exit the store, and invites them back.
 
 
 </li>
 </ul>
 
 Required Skills To Be Successful
 
 
 
 <ul>
 <li>
 The Sales Associate should have a friendly and engaging personality and be comfortable with working with members of the general public.
 </li>
 <li>
 Good verbal communication skills
 </li>
 <li>
 Ability to stand for a minimum of 8 hours
 </li>
 <li>
 Confident, helpful and polite and be physically fit
 </li>
 <li>
 Stock replenishment
 
 
 </li>
 </ul>
 
 What Equips You For The Role
 
 
 
 <ul>
 <li>
 High School (Bachelor Preferred)
 </li>
 <li>
 4-5 years&rsquo; experience in Fashion industry.
 </li>
 <li>
 Proven ability to achieve goals.
 </li>
 <li>
 Good Personality
 </li>
 <li>
 Good communication skills
 </li>
 <li>
 Excellent relationship skills
 </li>
 <li>
 Accountability
 
 
 </li>
 </ul>
 We&rsquo;re here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish.
 
 
 Before you click &ldquo;apply&rdquo;: Please read the job description carefully to ensure you can confidently demonstrate
 
 why
 
 this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our Values of Respect, Integrity, Collaboration, and Excellence.
 
 
 As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.
</div>

National Customer Service Associate | Retail | Marks & Spencer | Bahrain

<div>
 
 Job Requisition ID:
 
 172099
 
 
 Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United A&rdquo;rab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group&rsquo;s entrepreneurship and relentless customer focus enables the organisation to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.
 
 
 By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.
 
 
 
 Overview Of The Role
 
 
 
 The Customer Service Associate (Cafe - Barista) is responsible for sales generation and delivering a positive customer experience, and for a variety of operational duties as assigned by the store management team (i.e. housekeeping duties, visual presentation standards, etc.).
 
 
 
 What you will do:-
 
 
 
 
 Description Of Accountability
 
 
 
 <ul>
 <li>
 Creates a sparkling clean and organized environment by maintaining store standards and cleanliness
 </li>
 <li>
 Participates in and attends all store meetings and other related functions
 </li>
 <li>
 Represents a positive attitude toward the merchandise, the brand and the company
 </li>
 <li>
 Participates in all inventories
 </li>
 <li>
 Assumes and completes other duties as assigned by store management.
 </li>
 <li>
 Meets or exceeds weekly sales targets
 </li>
 <li>
 Satisfactorily completes all duties as assigned by management
 </li>
 <li>
 Is punctual and adheres to designated work schedule
 </li>
 <li>
 Is flexible and works well with peers and management to accomplish duties
 </li>
 <li>
 Follows M&amp;S Policies and Procedures 100%
 </li>
 <li>
 Performs housekeeping duties as required
 </li>
 <li>
 Creates a positive first impression for the customer through an energetic attitude and adhering to dress code
 </li>
 <li>
 Greets customers immediately upon entering the store with a smile and sincere non business like greeting
 </li>
 <li>
 Provides customers with current relevant information
 </li>
 <li>
 Provides quality service in the fitting rooms, follows up with customers in a timely manner, maintains cash wrap cleanliness and attempts to add on to the sale about the product
 </li>
 <li>
 Provides efficient service at the cash wrap, offers gift cards, maintains cash wrap cleanliness and captures customer information in the database
 </li>
 <li>
 Sincerely thanks all customers for shopping at M&amp;S as they exit the store, and invites them back.
 
 
 </li>
 </ul>
 
 Required Skills To Be Successful
 
 
 
 <ul>
 <li>
 The Sales Associate should have a friendly and engaging personality and be comfortable with working with members of the general public.
 </li>
 <li>
 Good verbal communication skills
 </li>
 <li>
 Ability to stand for a minimum of 8 hours
 </li>
 <li>
 Confident, helpful and polite and be physically fit
 </li>
 <li>
 Stock replenishment
 
 
 </li>
 </ul>
 
 What Equips You For The Role
 
 
 
 <ul>
 <li>
 High School (Bachelor Preferred)
 </li>
 <li>
 4-5 years&rsquo; experience in Fashion industry.
 </li>
 <li>
 Proven ability to achieve goals.
 </li>
 <li>
 Good Personality
 </li>
 <li>
 Good communication skills
 </li>
 <li>
 Excellent relationship skills
 </li>
 <li>
 Accountability
 
 
 </li>
 </ul>
 We&rsquo;re here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish.
 
 
 Before you click &ldquo;apply&rdquo;: Please read the job description carefully to ensure you can confidently demonstrate
 
 why
 
 this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our Values of Respect, Integrity, Collaboration, and Excellence.
 
 
 As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.
</div>

National Customer Service Associate - Cafe (Barista) | Retail | Marks & Spencer | Bahrain

Explore 361+ Customer service in Bahrain this September. Find roles across top companies and apply now to boost your career.

361 customer service jobs IN Bahrain

Customer Service Executive

CUSTOMER SERVICE (BANGLA SPEAKING)

Customer Service Representative (Bahrain)

Customer Service Representative (Bahrain)

Customer Service and Administrative Support

National Customer Service Associate | Retail | Marks & Spencer | Bahrain

National Customer Service Associate - Cafe (Barista) | Retail | Marks & Spencer | Bahrain