customer service representative (beauty & skincare)

it service desk analyst

asst. service manager

customer service agent

customer service director Jobs in Bahrain

customer service director

customer service representative (beauty & skincare) Jobs in Bahrain

customer service

Delivery Point Logistic Services

Roles and responsibilities:<ul><li>Promote excellent customer service and ensure satisfaction is delivered consistently.</li><li>Complete bookings with carriers and submission of shipping instructions with great accuracy</li><li>Build a strong relationship with customer in terms of high confidence level</li><li>Communicate and follow-up with customer on the status of their shipments or deliveries.</li><li>Understand individual customer&rsquo;s processes and Key Performance Indicators (KPIs).</li><li>Achieve and monitor customer&rsquo;s monthly Key Performance Indicators (KPIs) closely.</li><li>Comply with company&rsquo;s standard operating procedure (SOP) and quality policy.</li><li>Communicate with superior to improve department processes.</li><li>Track and update call logs and data in MyDP Portal</li><li>Provide reports to upper management.</li></ul>The Customer Service Representative serves as an internal advocate and client liaison to support in managing and improving the overall logistics operations strategies, action plans implementation, and performance of multiple client accounts.JOB CONTEXT<ul><li>Monitoring and tracking the day-to-day operations.</li><li>Provide strong customer service support by positively resolving all customer issues</li><li>Perform any other tasks as and when assigned by the superior.</li><li>Plan and adjust dispatch changes, assist with routing directions and clearly communicate special instruction requirements</li></ul>COMMUNICATIONS &amp; WORKING RELATIONSHIPS<ul><li>Understand customer&rsquo;s delivery requirements.</li><li>Communicate with customer on their daily booking</li><li>Communicate and handle customer complaints appropriately.</li><li>Communicate with vary department to achieve customer requirements.</li></ul>PROBLEM SOLVING &amp; DECISION MAKING<ul><li>Perform order processing through various carriers&rsquo; systems</li><li>Perform shipping instruction submissions before cut off timings</li><li>Perform payment / courier service on behalf of customer.</li><li>Perform shipping documentation and coordination with shipping line or agent.</li><li>Perform constant close coordination with customers&rsquo; various depts.</li><li>Close monitoring of client&rsquo;s shipments on daily basis</li><li>Provide customer&rsquo;s report (Weekly).</li><li>Generate company&rsquo;s required reports (Weekly/Monthly).</li></ul>KNOWLEDGE, SKILLS &amp; EXPERIENCE<ul><li>Positive attitude, Detail-oriented, organized, and able to prioritize tasks.</li><li>Good interpersonal, communication and analytical skills.</li><li>Able to work as a team player, pro-active, self-motivated and high sense of responsibility.</li><li>Ability to work independently and under pressure in a fast-moving environment.</li><li>Proficiency in Microsoft Office, Outlook, Excel</li><li>Multi-tasking in a fast-pace environment -- must have the ability to accurately keep track of several details and efficiently complete multiple tasks at once.</li></ul>KEY COMPETENCIES<ul><li>Achievements oriented</li><li>People management</li><li>Leadership abilities</li><li>Deliver results</li><li>Influencing others</li><li>Energetic and sets as an example</li></ul>KEY OPERATIONAL TARGETS &amp; KPI&rsquo;s <ul><li>Collaborate, problem solve, and/or strategize upcoming client meetings with team members.</li><li>Manage customer conversations across all our support channels (in-hub, online, and via phone)</li><li>Answer customer inquiries and escalate complex issues to the appropriate team to ensure rapid support</li><li>Proactively take steps to enhance the customer experience</li><li>Share relevant customer feedback to help us continuously improve our offerings</li><li>Evaluate our customer support processes, devise improvements, measure the results, and iterate</li></ul>Pay: BD350.000 per monthEducation:<ul><li>High school or equivalent (Preferred)</li></ul>Experience:<ul><li>Customer Service: 1 year (Preferred)</li></ul>Language:<ul><li>Arabic , English (Required)</li></ul>License/Certification:<ul><li>Are you a Bahraini Citizen registered in MLSD? (Required)</li></ul>Work Location: In person

Customer Service Agent

Squishy SCS

Job Title: Customer Service Director Company: Squishy SCS Location: Muharraq, Bahrain Salary: BHD 2.800 per monthJob Type: Full-timeSquishy SCS is seeking an experienced and customer-focused Customer Service Director to lead and enhance our customer support operations. This role is responsible for developing service strategies, improving customer satisfaction, and ensuring a high-quality experience across all customer touchpoints.Key Responsibilities<ul><li>Develop and implement customer service strategies and policies</li><li>Lead, mentor, and manage the customer service team to achieve performance targets</li><li>Monitor and analyze customer service metrics (e.g., response time, resolution rate, customer satisfaction)</li><li>Handle escalated customer issues and ensure timely resolution</li><li>Improve processes to enhance efficiency and customer experience</li><li>Collaborate with other departments to address customer needs and feedback</li><li>Implement training programs to develop team skills and service quality</li><li>Ensure compliance with company standards and service excellence</li></ul>Qualifications<ul><li>Bachelor&rsquo;s degree in Business Administration, Communications, or a related field</li><li>Proven experience in customer service management, preferably in a leadership role</li><li>Strong leadership, communication, and interpersonal skills</li><li>Excellent problem-solving and conflict resolution abilities</li><li>Experience with customer service tools and CRM systems</li><li>Ability to analyze data and drive performance improvements</li></ul>Preferred Skills<ul><li>Experience managing large customer service teams</li><li>Strong understanding of customer experience (CX) strategies</li><li>Ability to work in a fast-paced, customer-centric environment</li><li>Multilingual skills are a plus</li></ul>Benefits<ul><li>Competitive salary package</li><li>Leadership role with growth opportunities</li><li>Supportive and collaborative work environment</li></ul>الراتب المدفوع: BD٢٫٨٠٠&nbsp;لكل شهرموقع العمل: بشكل شخصي

Customer Service Director

Sylve Co. W.L.L

Job Title: Sales &amp; Customer Service Representative (Make-up &amp; Skincare) &ndash; SylveLocation: District 1 Mall Company: Sylve co. W.L.LWe are looking for a passionate and experienced Sales &amp; Customer Service Representative to join our team at Sylve. The ideal candidate must have a strong background in selling cosmetics and skincare products, especially Korean and international brands, with a deep understanding of beauty trends and skincare routines.Key Requirements:<ul><li>Proven experience in cosmetics and skincare sales (mandatory)</li><li>Strong knowledge of Korean and international beauty products</li><li>Up-to-date with global beauty trends and new product launches</li><li>Ability to create and recommend personalized skincare routines</li><li>Excellent communication and customer service skills</li><li>Passion for beauty and skincare industry</li></ul>Key Responsibilities:<ul><li>Assist customers in selecting suitable skincare and cosmetic products</li><li>Provide expert advice on skincare routines based on customer needs</li><li>Stay updated on new products, trends, and industry developments</li><li>Achieve sales targets and contribute to store performance</li><li>Monitor stock levels and track out-of-stock products</li><li>Conduct regular follow-ups on sales performance</li><li>Prepare daily/weekly/monthly sales reports</li><li>Coordinate with management regarding inventory needs and best-selling items</li><li>Maintain product displays and ensure a clean, organized store environment</li><li>Handle customer inquiries, complaints, and provide effective solutions</li><li>Build strong relationships with customers to ensure repeat business</li></ul>What We Offer:<ul><li>Competitive salary</li><li>Friendly and dynamic work environment</li><li>Opportunity to grow in the beauty industry</li></ul>If you are passionate about beauty, skincare, and customer engagement, we would love to hear from you!To Apply: Please send your CV to: Info@sylveworld.com or contact us at :+97366962666 .Job Type: Full-timePay: BD250.000 - BD350.000 per monthWork Location: In person

Customer Service Representative (Beauty & Skincare)

ROMEOS

Job: Bahraini Customer Service Agent Online Chat - Salary BD 500Full-time working hours. Morning and evening shiftsRequirements:- Bahraini- Fresh uni graduate- Able to chat in Arabic and English with customers on WhatsAppNote: this position is for immediate hire, able to join now and not in one month.إعلان وظيفة: موظف خدمة عملاء أونلاين بحريني الجنسية - الراتب 500 د.بدوام كامل بنظام فترات صباحية ومسائيةالمتطلبات:- بحريني- حديث التخرج- قادر على التواصل مع العملاء باللغة العربية والإنجليزية عبر الواتسابملاحظة: التوظيف فوري. يجب أن يكون المتقدم قادراً على المباشرة فوراً (وليس بعJob Type: Full-timePay: From BD500.000 per monthWork Location: In person

Bahraini Customer Service Agent Online Chat

G4S Secure Solutions Bahrain

JOB INTRODUCTION We are looking for a local lady Bahraini Receptionist for our G4S teamThe successful lady candidate will be responsible for addressing and supporting our customers and users, addressing inquiries through the phone, as well as providing back office, access control and documentation support in the premises of our customers.MAIN RESPONSIBILITIES<ul><li>Exercising access control by requesting ID proof and documentation to customers and visitors.</li><li>Engage with the internal areas to provide excellent customer service and orient visitors to the correct areas of the premises.</li><li>Manage the visitors database and update it according to the activities of the day.</li><li>Filing and document management to ensure all documents remain safe and accessible.</li></ul>THE SUCCESSFUL CANDIDATE<ul><li>College diploma or technical course diploma in sales, marketing, business administration or accounting.</li><li>Minimum of 1 year experience in service sales roles, call center, customer representative, etc.</li><li>Excellent communication skills verbal and written.</li><li>Energetic and confident.</li><li>Ability to manage customer communication and stress in peak times.</li></ul>If you believe you are the suitable candidate for this position, please apply!. We are looking forward to hear from you.Job Type: Full-timeApplication Question(s):<ul><li>What is your notice period with your current employer if you are offered this position?</li></ul>Work Location: In person

Receptionist - G4S (Female Bahraini National)

Invita

IMPORTANT NOTICE--------------------We at Invita Company WLL, would like to you that as part of reviewing your CV, other supporting documents and personal information shared by you as part of the our hiring process and therefore we would be storing and processing any personal information shared by you strictly for the purposes of assessing your profile and suitability for the roles specified in advertised here and or other similar or related roles in the future, where your profile is found to be suitable. Furthermore, at times, we may share your CV, other submissions, other additional information provided by you, and by which the personal information contained in there, with our affiliates and or partner organizations with an intent of screening and shortlisting of your profile, organizing interviews, HR tests and or referral checks.Therefore, by responding to this advertisement and or submitting your CV via this website, our company website, over email and or by submitting in person, you are stating that you understand the above and are giving consent to Invita Company WLL, their affiliates and partner organizations to process, share and store your personal information strictly for the purposes of reviewing your profile and assessing your candidacy and suitability for a role. Furthermore, you understand that such consent is not conditional upon your successful selection for the role.You can withdraw your consent, however the same will only prevent further processing or sharing of your information and will also be considered as a formal request to withdraw your application for the role and not to be considered for any similar or related roles.--------About the Job OpeningWe are currently looking for candidates for a banking client, direct financial services.<ul><li>Role is strictly for candidate who are CURRENTLY residing in Bahrain. Applications from candidates residing outside Bahrain will be rejected.</li><li>Role does not allow for WORK FROM HOME.</li><li>Role does not allow for PART TIME Employment.</li></ul>The job would require the candidate<ul><li>To ensure processing all transactions and services in an accurate and timely manner.</li><li>To ensure delivery of the highest standard of customer service at all times.</li><li>To correctly advise and guide the customers on the transaction process.</li><li>To ensure accurate documentation and process of the facilities provided as per the policies and procedures.</li></ul>Candidate will be expected to meet sales target.Performance Measurement -<ul><li>Quality of information gathered and recommendations.</li><li>Compliance to the cash counting procedures.</li></ul>-------------Candidate Profile &amp; Requirements -<ul><li>Must be FLUENT in ENGLISH to accurately comprehend procedures, guidelines, additional instructions which may be received in written or oral form.</li><li>Must be FLUENT in HINDI/URDU with additional proficiency in TELUGU/MALAYALAM/BANGLA to be able communicate clearly with specific individuals in case, they are not conversant in ENGLISH.</li><li>Must be proficient in using computer especially MICROSOFT OFFICE, ACROBAT PDF, WEB BROWSERS in order to efficiently query and update the required systems.</li><li>Candidate must work on FULL TIME basis.</li><li>Candidates who object or refuse or are unable to comply with WORK PERMITs / LOCAL EMPLOYMENT PERMITS issuance by Invita will be REJECTED.</li><li>Candidates will be required to provide recent GOOD CONDUCT CERTIFICATE issued by Bahrain's Ministry of Interior.</li><li>Candidates must be willing to work 6 days a week, 8 hours a day with shifts between 10 AM and 9 PM.</li></ul>Those interested in applying for the role must respond to this Ad by submitting their CV through this portal or sending their CV via email to jobs@invita.com.bh.Emails sent directly should not exceed more than 1 Mb in sizeJob Types: Full-time, Contract Contract length: 12 monthsApplication Question(s):<ul><li>Should be available for a face-to-face interview?</li></ul>Should be willing to transfer under our visa? Are you currently in Bahrain on a Visit Visa?Education:<ul><li>Diploma (Preferred)</li></ul>Experience:<ul><li>Banking or remittance services: 1 year (Preferred)</li></ul>Language:<ul><li>Telegu, Bangla or Malayalam (Required)</li><li>Hindi/Urdu fluently (Required)</li><li>English fluently (Required)</li></ul>Work Location: In person

Multilanguage Remittance Services

Kyro Lounge Restaurant

Company: Pasta Express GroupWe are looking for a Bahraini Cashier to join our team and be the face of our customer experience.Responsibilities:*Handle cash, card, and digital payments accurately including aggregators payments.*Issue receipts and manage billing through POS system*Provide excellent customer service and assist customers professionally*Maintain cleanliness and organization of the cashier area*Coordinate with kitchen and service team to ensure smooth operations*Handle customer inquiries and resolve basic issuesRequirements:Bahraini nationality (Mandatory)Previous experience as a cashier or in customer service is a plusGood communication skills (Arabic &amp; English)Presentable and professional attitudePOS knowledgeAbility to work in shiftsJob Type: Full-timeWork Location: In person

Bahraini Cashiers

Explore 294+ Customer service in Bahrain this May. Find roles across top companies and apply now to boost your career.