sales executive

sales manager

telesales executive

customer support engineer

service technician

customer service

Ergode IT Services Pvt. ltd.

About Us:Founded in 2007, E-commerce company, Ergode with a global reach of more than 120 countries and over 100 marketplaces. We have catered to over 5 million customers worldwide in a short amount of time. Currently, we have 21 curated websites that bring to our customers. We are a Houston, Texas based corporation and have been in the business for almost 15 years. We have a dedicated and strong team of 650+ associates and we are continuously adding new people to our team. Ergode is consistently ranked among the top online shopping destinations as we have been rated as the Top 30 Sellers on Amazon, and Top 5 in Walmart, and have also managed to achieve the number 1 ranking on eBay.Our Businesses | AMI VENTURES INC. | VIR VENTURES INC. | BOSON TECHNOLOGIES |Our Brands | MALCO MODES | BELLA SOUS | RED CUP LIVINGS | KEEBLE OUTLETS | STORE INDYA | VIZARI SPORTS | SHALIN INDIA | WRISTY BUDDY I BOLABALL I US TECH I HERBAL CONCEPTS | MORNING STAR | YARDLIO | KOZI | CLEAR BOTTLE |Key Responsibilities:<ul><li>Responding to customer inquiries and resolving issues in a timely and professional manner.</li><li>Handling escalated customer complaints and finding effective solutions.</li><li>Providing product information and assistance to customers.</li><li>Monitoring customer feedback and suggesting improvements to enhance the customer experience.</li><li>Collaborating with other departments to ensure seamless communication and service delivery.</li><li>Maintaining accurate customer records and documentation.</li><li>Assisting with training and mentoring new customer service representatives.</li><li>Participating in team meetings and contributing ideas to improve customer service processes.</li></ul>Qualifications:<ul><li>Bachelor's degree in Business Administration or related field.</li><li>At least 1 year of experience in a customer service role.</li><li>Excellent communication skills, both verbal and written.</li><li>Strong problem-solving abilities and attention to detail.</li><li>Ability to work well under pressure and meet deadlines.</li><li>Proficiency in Microsoft Office applications.</li><li>Customer-focused mindset and a passion for delivering exceptional service.</li></ul>Soft Skills:<ul><li>Clear, empathetic, and professional verbal/written interaction with customers.</li><li>Quickly analyzing issues and providing effective, customer-centric solutions.</li><li>Staying calm and supportive when dealing with frustrated or upset customers.</li><li>Working effectively with cross-functional teams (sales, logistics, product) to resolve issues.</li><li>Handling different types of customers and adjusting to process or product changes.</li><li>Balancing multiple queries while ensuring timely responses.</li><li>Defusing escalated situations while protecting customer relationships.</li><li>Avoiding errors in documentation, communication, and issue handling.</li></ul>Technical Skills:<ul><li>Familiarity with ticketing/CRM systems (Zendesk, Freshdesk, Salesforce Service Cloud, etc.).</li><li>Maintaining accurate logs of customer interactions, issues, and resolutions.</li><li>Ability to understand and explain product features, updates, and troubleshooting steps.</li><li>Word, Excel, Outlook, and PowerPoint for reporting, communication, and documentation.</li><li>Collecting and analyzing customer feedback to suggest service improvements.</li><li>Managing high-priority issues with structured resolution steps.</li><li>Assisting in onboarding and mentoring new team members on systems and processes.</li></ul>Job Types: Full-time, PermanentPay: &#8377;21,000.00 - &#8377;28,000.00 per monthBenefits:<ul><li>Flexible schedule</li><li>Health insurance</li><li>Leave encashment</li><li>Paid time off</li><li>Provident Fund</li></ul>Work Location: In person

Customer Service Executive

Turing

<div>
 
 
 Role Overview:
 
 
 
 We are seeking
 
 detail-oriented professionals
 
 with hands-on experience in
 
 customer service operations, e-commerce, or operations management
 
 . In this role, you&rsquo;ll help build workflows, datasets, and simulations that power the benchmarking of
 
 large language models (LLMs)
 
 .
 
 
 Your work will focus on
 
 recreating real-world support scenarios
 
 , validating AI-generated outputs, and ensuring compliance, trust, and customer experience standards.
 
 
 
 
 
 
 What You&rsquo;ll Do:
 
 
 <ul>
 <li>
 Recreate workflows for
 
 ticket handling, chat/email support, refunds/returns, and knowledge base management
 
 .
 </li>
 <li>
 Validate
 
 AI-generated outputs
 
 in customer support scenarios to ensure accuracy, compliance, and trustworthiness.
 </li>
 <li>
 Simulate
 
 escalations, SLA tracking, and quality audits
 
 within support workflows.
 </li>
 <li>
 Provide
 
 structured annotations and datasets
 
 to improve LLM training and evaluation.
 </li>
 </ul>
 
 
 
 
 
 Required Qualifications:
 
 
 <ul>
 <li>
 Proven experience in
 
 customer service operations
 
 (ticket handling, chat/email workflows, refunds/returns, knowledge base upkeep).
 </li>
 <li>
 Familiarity with workflow tools (e.g., Zendesk, Freshdesk, Salesforce Service Cloud, ServiceNow, Jira, or equivalents).
 </li>
 <li>
 Strong
 
 attention to detail
 
 and ability to spot weaknesses in AI-generated workflows.
 </li>
 <li>
 Understanding of how
 
 operational data
 
 is used to train and evaluate LLMs.
 </li>
 <li>
 Excellent written English for creating
 
 training-quality datasets
 
 and validating AI outputs.
 </li>
 </ul>
 
 
 
 
 
 Perks of Freelancing with Turing:
 
 
 <ul>
 <li>
 
 Remote-first and flexible
 
 work environment.
 </li>
 <li>
 Opportunity to work on
 
 cutting-edge AI projects
 
 with leading LLM companies.
 </li>
 <li>
 Potential for
 
 contract extension
 
 based on performance and project needs.
 </li>
 </ul>
 
 
 
 
 
 Offer Details:
 
 
 <ul>
 <li>
 
 Commitment:
 
 Minimum 30 hours/week (at least 4 hours/day, with 4 hours overlapping PST).
 </li>
 <li>
 
 Engagement Type:
 
 Contractor / Freelancer (no medical or paid leave).
 </li>
 <li>
 
 Duration:
 
 1 month (possible extension).
 </li>
 </ul>
 
 
 
 
 
 About Turing:
 
 
 
 Based in San Francisco, California, Turing is the world&rsquo;s leading
 
 research accelerator
 
 for frontier AI labs and a trusted partner for global enterprises deploying advanced AI systems. Turing supports customers in two ways: first, by accelerating frontier research with high-quality data, advanced training pipelines, plus top AI researchers who specialize in coding, reasoning, STEM, multilinguality, multimodality, and agents; and second, by applying that expertise to help enterprises transform AI from proof of concept into
 
 proprietary intelligence
 
 with systems that perform reliably, deliver measurable impact, and drive lasting results on the P&amp;L
 
</div>

Customer Service Operator - 45024

Agilent Technologies

<div><h2 class="jobSectionHeader">Job Description</h2>
Responsible for interfacing with customers, logistics, manufacturing and/or sales or service/FSE representatives to handle a variety of pre-sales or post-sales service functions. 
 
Responds to and /or assists Agilent trade customers and internal customers in areas such as product/service order fulfilment processes, customer service requests such as end-to-end order status management, contract issues/administration or lease administration. 
 
Would be responsible for booking service orders, upselling or cross-selling products and/or processing quotes and managing other sub processes. 
 
Resolves problems by applying established policies, procedures and tactics, take lead and hold people accountable where required and able to drive discussion for building solutions. 
 
Technical Skills:<ul><li>
Proficiency in using service booking software and tools, such as SAP ECC/CRM, to manage and process service orders and bookings effectively.</li></ul>
Communication Skills:<ul><li>
Excellent written and verbal communication to ensure clear and timely responses to customers and team members.</li><li>
Ability to articulate complex information in a simple and understandable manner.</li></ul>
Problem-Solving Abilities:<ul><li>
Strong critical thinking and problem-solving skills to handle unexpected issues and find efficient solutions.</li><li>
Ability to analyze data and make informed decisions to improve the overall process.</li></ul>
Attention to Detail:<ul><li>
High level of accuracy and attention to detail to avoid errors in order processing and booking.</li><li>
Meticulous in following procedures and ensuring all necessary information is captured and processed correctly.</li></ul>
Time Management:<ul><li>
Strong time management skills to handle multiple orders and bookings simultaneously without compromising on quality</li><li>
Ability to prioritize tasks and meet deadlines efficiently.</li></ul>
Customer Service Orientation:<ul><li>
Strong customer service skills to ensure a positive experience for customers throughout the booking process.</li><li>
Empathy and patience to handle customer inquiries and concerns effectively.</li></ul>
Adaptability and Learning Agility:<ul><li>
Willingness to learn and adapt to new systems and processes as they evolve.</li><li>
Continuous improvement mindset to stay updated with industry trends and best practices.</li></ul>
Team Collaboration:<ul><li>
Ability to work well within a team, collaborating with colleagues to achieve common goals.</li><li>
Open to feedback and willing to contribute to team discussions and problem-solving sessions.</li><li>
Having great interpersonal skills</li></ul><h2 class="jobSectionHeader">
Qualifications</h2>
Requires higher education or specialized training/certification, or equivalent combination of education and experience. 
 
Typically at least 0-3 years of relevant experience for entry to this level.
Additional Details
This job has a full time weekly schedule.
Our pay ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. During the hiring process, a recruiter can share more about the specific pay range for a preferred location. Pay and benefit information by country are available at: https://careers.agilent.com/locations
Agilent Technologies Inc. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other protected categories under all applicable laws.<h2 class="jobSectionHeader">
Travel Required:
</h2>No<h2 class="jobSectionHeader">
Shift:
</h2>Evening<h2 class="jobSectionHeader">
Duration:
</h2>No End Date<h2 class="jobSectionHeader">
Job Function:
</h2>Customer Service</div>

Customer Service Admin

Rushabh Sealink PVt LTD

Key ResponsibilitiesCoordinate with Sales and Pricing teams for container bookings<ul><li>Place bookings with shipping lines, follow up, validate, and confirm all shipment bookings</li><li>Build and maintain long-term customer relationships through excellent service</li><li>Manage daily communication via emails and phone calls with customers &amp; shipping lines</li><li>Fetch and provide accurate vessel schedules to customers</li><li>Ensure timely and accurate data entry into the operating system</li><li>Direct customer queries or concerns to the appropriate department and provide prompt responses</li><li>Use daily customer service reports to confirm all release requirements before container pickup</li></ul>Requirements<ul><li>Strong communication skills &mdash; both verbal &amp; written</li></ul>&#61623; Minimum 2 years of experience in freight forwarding / shipping / logistics preferred<ul><li>Proficiency in MS Office &amp; ability to handle operational systems</li><li>Customer-focused mindset with problem-solving abilities</li></ul>Detail-oriented and able to manage multiple bookings simultaneouslyJob Types: Full-time, PermanentPay: &#8377;25,000.00 - &#8377;30,000.00 per monthEducation:<ul><li>Bachelor's (Preferred)</li></ul>Language:<ul><li>English (Preferred)</li></ul>Work Location: In person

Novonesis

<div>Are you ready for a new beginning?
We need your talent, knowledge and dedication to better our world with biology.
Our purpose points the way
In Novonesis, we know that solutions rooted in biology can help solve humanity&rsquo;s biggest challenges. Since we began more than a century ago, this has been our guide. It&rsquo;s how we've gotten so far. And it&rsquo;s how we'll impact the future. Now, more than ever, the world needs change. And with biosolutions, the possibilities for transformation are endless.
We&rsquo;re here to better our world with biology.
Tasks and responsibilities
<ul><li>Order Handling &amp; Processing
</li></ul>Manage Customer interface to receive orders, its changes and provide timely order confirmation.
Process the order in SAP system.
Follow QMS and SOP.
<ul><li>Order Coordination
</li></ul>Coordinate with the logistics, warehouse, planner, Sales, finance and relevant stakeholders in Novonesis
to ensure the order is taken care until the invoicing &amp; delivery.
<ul><li>Service Complaint Handling
</li></ul>Receive and align with relevant stakeholders for resolution.
Support in goods return, credit memo/ debit memo if any.
<ul><li>Digitization Journey for O2C process
</li></ul>Co-ordinate and work with Global teams to implement digitization initiavties in India.
Explore the opportunities for digitization for India specific Customer needs.
<ul><li>Compliance and Global projects
</li></ul>Compliance with QMS, Food safety, GMP standards and operating procedures in line with Novonesis India and global standard.
Collaboration with global and regional stakeholders
Basic Qualifications
Bachelor&rsquo;s Degree with 3-5 years of relevant work experience.
<ul><li>Good communication skills in English in a multi-cultural environment.
</li><li>Working in SAP environment is must.
</li></ul>Reporting lines
Custome Service Manager
Candidate profile
Candidate should have
<ul><li>Knowledge and hands on experience in handling Customer service profile.
</li><li>Experience in working with global teams and stakeholders.
</li><li>Team player with high motivation and engagement
</li></ul>Challenges in position
<ul><li>Ensuring every time &lsquo;Customers at the core&rsquo;. Maintain Agility and pro-active communication on Customer requirements.
</li><li>Unlocking your passion by implementing new Digital technologies, processes, Improvements to give enhanced experience to the Customers
</li></ul>Language of job advertisement (English default)
English 
Could our purpose be yours? Then apply today!
At Novonesis we commit to an inclusive recruitment process and equality of opportunity for all our job applicants. We recommend you not to attach a cover letter to your application. Instead, please include a few sentences in your resume/CV about why you are applying. To ensure a fair recruitment process, please refrain from adding a photo in your resume/CV.
 
 
Novonesis is dedicated to fostering a unique community by embracing and respecting differences. We make all employment decisions based on business needs, ensuring that every individual can thrive, regardless of identity or background such as ethnicity, religion, gender, sexual orientation, age, disability, or veteran status.
 
 
Want to learn more?
 
Learn more about Novonesis, our purpose, and your career opportunities at novonesis.com
 
 
Not the right fit for you?
 
Even if this job isn't the right fit for you, perhaps you know someone who might find it interesting. If so, please feel free to share the job link and encourage them to apply. Thank you for your referral! Please check out our other open positions. The right fit for you could just be a few clicks away.
Stay alert: Avoid recruitment scams
 
At Novonesis, we are committed to maintaining a safe and transparent recruitment process. Please be aware of potential scams targeting job seekers and take note of the following:
<ul><li>Novonesis will never ask for sensitive personal information, such as bank account details, Social Security numbers, or passwords, at any stage of the hiring process.
</li><li>Novonesis does not make employment offers without conducting interviews with candidates.
</li></ul>If you receive suspicious communication claiming to be from Novonesis, please do not share any personal or financial information. We encourage you to verify the legitimacy of the message by contacting us directly through our official channels.</div>

Customer Service Representative

Muthoot Fincorp Ltd.

<div>
 
 Key Job Responsibilities
 
 
 
 <ul>
 <li>
 To ensure quality of business and operational eciency through proper process adherence and facilitate smooth functioning of branches.
 </li>
 <li>
 Promote and maintain positive relations with all contacts, customers, and potential customers
 </li>
 <li>
 Achieve desired level of productivity to meet contribute towards branch profitability targets.
 </li>
 <li>
 Promotes the products and services; consistently cross-sells and Up-sells products at every opportunity.
 </li>
 <li>
 Conduct promotional activities for marketing and drive referral programs for customer acquisition
 </li>
 <li>
 Responsible to handle day to day transactions and valuables.
 </li>
 <li>
 Maintain all data and records related to daily transactions
 </li>
 <li>
 Retain customers, by working towards achieving the higher purpose to transform the life of the common man by improving their financial well being
 
 
 </li>
 </ul>
 
 Knowledge, Skills Attributes
 
 
 
 <ul>
 <li>
 Result Orientation
 </li>
 <li>
 Customer Service Retention Focus
 </li>
 <li>
 Digital Mindset
 </li>
 <li>
 Relationship Building
 </li>
 <li>
 Process Knowledge/ Orientation
 </li>
 <li>
 Effective Time Management
 </li>
 <li>
 Cross Selling / Upselling Skills
 </li>
 <li>
 Business Development
 </li>
 <li>
 Communication Skills Proficiency in local language and English
 
 
 </li>
 </ul>
 Role Requirements
 
 
 Educational Qualification Graduate1 year experience in lending / financial services
 
 
 This job is provided by Shine.com
</div>

<div>
 
 
 Role Overview:
 
 
 
 We are seeking
 
 detail-oriented professionals
 
 with hands-on experience in
 
 customer service operations, e-commerce, or operations management
 
 . In this role, you&rsquo;ll help build workflows, datasets, and simulations that power the benchmarking of
 
 large language models (LLMs)
 
 .
 
 
 Your work will focus on
 
 recreating real-world support scenarios
 
 , validating AI-generated outputs, and ensuring compliance, trust, and customer experience standards.
 
 
 
 
 
 
 What You&rsquo;ll Do:
 
 
 <ul>
 <li>
 Recreate workflows for
 
 ticket handling, chat/email support, refunds/returns, and knowledge base management
 
 .
 </li>
 <li>
 Validate
 
 AI-generated outputs
 
 in customer support scenarios to ensure accuracy, compliance, and trustworthiness.
 </li>
 <li>
 Simulate
 
 escalations, SLA tracking, and quality audits
 
 within support workflows.
 </li>
 <li>
 Provide
 
 structured annotations and datasets
 
 to improve LLM training and evaluation.
 </li>
 </ul>
 
 
 
 
 
 Required Qualifications:
 
 
 <ul>
 <li>
 Proven experience in
 
 customer service operations
 
 (ticket handling, chat/email workflows, refunds/returns, knowledge base upkeep).
 </li>
 <li>
 Familiarity with workflow tools (e.g., Zendesk, Freshdesk, Salesforce Service Cloud, ServiceNow, Jira, or equivalents).
 </li>
 <li>
 Strong
 
 attention to detail
 
 and ability to spot weaknesses in AI-generated workflows.
 </li>
 <li>
 Understanding of how
 
 operational data
 
 is used to train and evaluate LLMs.
 </li>
 <li>
 Excellent written English for creating
 
 training-quality datasets
 
 and validating AI outputs.
 </li>
 </ul>
 
 
 
 
 
 Perks of Freelancing with Turing:
 
 
 <ul>
 <li>
 
 Remote-first and flexible
 
 work environment.
 </li>
 <li>
 Opportunity to work on
 
 cutting-edge AI projects
 
 with leading LLM companies.
 </li>
 <li>
 Potential for
 
 contract extension
 
 based on performance and project needs.
 </li>
 </ul>
 
 
 
 
 
 Offer Details:
 
 
 <ul>
 <li>
 
 Commitment:
 
 Minimum 30 hours/week (at least 4 hours/day, with 4 hours overlapping PST).
 </li>
 <li>
 
 Engagement Type:
 
 Contractor / Freelancer (no medical or paid leave).
 </li>
 <li>
 
 Duration:
 
 1 month (possible extension).
 </li>
 </ul>
 
 
 
 
 
 
 
 
 About Turing:
 
 
 
 Based in San Francisco, California, Turing is the world&rsquo;s leading
 
 research accelerator
 
 for frontier AI labs and a trusted partner for global enterprises deploying advanced AI systems. Turing supports customers in two ways: first, by accelerating frontier research with high-quality data, advanced training pipelines, plus top AI researchers who specialize in coding, reasoning, STEM, multilinguality, multimodality, and agents; and second, by applying that expertise to help enterprises transform AI from proof of concept into
 
 proprietary intelligence
 
 with systems that perform reliably, deliver measurable impact, and drive lasting results on the P&amp;L
 
</div>

Explore 4800+ Customer service in India this October. Find roles across top companies and apply now to boost your career.

4800 customer service jobs IN India

Customer Service Executive

Customer Service Operator - 45024

Customer Service Admin

Customer Service Executive

Customer Service Representative

Customer Service Executive

Customer Service Operator - 45024