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customer support engineer

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customer support executive (cse) Jobs in India

customer support executive (cse)

customer service

Admire Logistics

Job Title: Customer Service Officer &ndash; Sales (Mohali), Immediate Joining requiredLocation: Mohali, PunjabAbout the Role: We are looking for a Customer Service Officer with a strong focus on aggressive sales and client relationship building. The ideal candidate will be responsible for handling customer interactions, driving conversions, and achieving sales targets while delivering excellent service.Key Responsibilities:<ul><li>Engage with potential and existing customers via calls, emails, and in-person meetings.</li><li>Aggressively pitch products/services to achieve and exceed sales targets.</li><li>Build and maintain strong client relationships for repeat business.</li><li>Handle customer queries with smart and effective communication.</li><li>Maintain records of sales activities and customer interactions.</li></ul>Requirements:<ul><li>Proven experience in sales-driven customer service roles.</li><li>Excellent communication and persuasion skills.</li><li>Ability to work in a target-driven environment.</li><li>Self-motivated with a results-oriented approach.</li><li>Based in or willing to relocate to Mohali.</li></ul>What We Offer:<ul><li>Competitive salary + performance-based incentives.</li><li>Growth opportunities within a fast-paced sales environment.</li><li>Training and development support.</li></ul>Location: Mohali, Punjab To Apply: Drop the cv on 9958773014Job Types: Full-time, Permanent, FresherPay: &#8377;15,000.00 - &#8377;25,000.00 per monthBenefits:<ul><li>Paid time off</li></ul>

Customer Service Officer

Kotak Mahindra Bank

<div><div><div><div><div>Customer Service Manager - Support Services-Customer Service
</div></div> 
</div></div><div></div>Job Role
End to End Resolution of Requests / Complaints , escalations received from the customers , regulators and senior Management with quality communication within the defined Turn around time.
Preparing weekly ,Fortnight and Monthly MIS
Complaint analysis to identify major areas of customer dissonance and suggesting ways to reduce them.
Job Requirements Graduate
 Excellent written and oral communication skills
Eye for details
 Proficient in MS Office applications
 Prior experience of Customer Service in Retail Assets will be an added advantage
 Should be a quick thinker and be able to communicate resolution/solutions to customers effectively
Strong interpersonal Skills
Knowledge of systems like Siebel, Core</div> <div></div> <div></div>

Customer Service Manager-SUPPORT SERVICES-Customer Service

Furnishub Decor Private Limited

Process &ndash; Logistics Role &ndash; Customer Service (Voice Process &ndash; International) Location &ndash; Noida (Sector &ndash; 135) Education &ndash; Graduate Freshers Experience &ndash; Minimum 6 months experience in international customer service (Voice Process) Salary: Graduate fresher &ndash; up to 28 to 30 k In-hand Experience &ndash; Up to 37 K In-hand (Hike On last drawn and depends on the experience) Perks and benefits: Cabs &ndash; Both side cab facility (Hiring Zone Only) Shifts &ndash; Rotational Shifts Week offs &ndash; 2 week offs Rotational 5 days Working Candidates should have excellent communication Skill (ENGLISH) Immediate joiners preferred Interested candidates can connect with Riya 7011373938Job Type: Full-timePay: &#8377;30,000.00 - &#8377;33,362.12 per monthWork Location: In person

Customer Service Representative

Infinity freight services Pvt Ltd

Job Title: Import Customer Service Executive Industry: Freight Forwarding / Logistics<ul><li>Location: Borivali, Mumbai</li></ul>Timings: 9:30 AM &ndash; 6:00 PM Working Days: Monday to Friday, Alternate Saturdays Off (2nd &amp; 4th) &amp; Alternate Saturdays Half-Day (1st &amp; 3rd till 1:30 PM)Key Responsibilities<ul><li>Handle complete import documentation including Bill of Lading, Bill of Entry, Delivery Order, and IGM filing.</li><li>Coordinate with shipping lines, airlines, and CHA for timely customs clearance and cargo release.</li><li>Provide shipment tracking &amp; regular updates to customers ensuring on-time delivery.</li><li>Ensure compliance with import regulations, HS codes, and duty/tariff assessments.</li><li>Address and resolve customer queries &amp; escalations related to import shipments.</li><li>Prepare freight invoices, quotations, and ensure accuracy of all documentation.</li><li>Maintain strong customer relationship management (CRM) to ensure high service levels.</li><li>Collaborate with internal teams and vendors to ensure smooth end-to-end import operations.</li></ul>Eligibility &amp; Skills<ul><li>Graduate Freshers with good academic scores are encouraged to apply.</li><li>Strong interest in the Freight Forwarding / Logistics industry.</li><li>Good knowledge of MS Office (Excel, Word, Outlook).</li><li>Excellent communication, coordination, and problem-solving skills.</li><li>Ability to manage multiple tasks efficiently.</li></ul>Why Join Us?<ul><li>Opportunity to build a career in the Freight Forwarding &amp; Logistics sector.</li><li>Professional learning environment with growth opportunities.</li><li>Exposure to international trade &amp; import operations.</li></ul>Job Types: Full-time, Permanent, FresherPay: &#8377;10,000.00 - &#8377;15,000.00 per monthBenefits:<ul><li>Cell phone reimbursement</li><li>Food provided</li><li>Health insurance</li></ul>Work Location: In person

Customer Service - Fresher

Herringbone and Sui

Location: Mumbai, India Company: Love Pangolin Experience: 2+ years (D2C Apparel/Fashion preferred)About UsLove Pangolin is a design-driven travel apparel clothing brand focused on creating utility driven, comfortable, and conscious fashion. We&rsquo;re looking for a passionate and customer-obsessed individual to join our growing team in Mumbai.Role OverviewAs a Customer Service Executive, you'll be the voice of Love Pangolin&mdash;handling customer queries, resolving issues, and ensuring a seamless purchase experience across all channels.Key Responsibilities<ul><li>Handle customer queries via email, WhatsApp, social media &amp; phone</li><li>Manage order updates, returns, exchanges, refunds &amp; tracking</li><li>Coordinate with logistics and warehouse teams for timely resolution</li><li>Understand product specs (fits, fabrics, sizing) to guide customers</li><li>Maintain CRM records and ensure timely follow-ups</li><li>Monitor customer feedback and escalate recurring issues</li><li>Contribute to improving service SOPs and customer journey</li></ul>Requirements<ul><li>2+ years experience in customer support (D2C clothing/fashion preferred)</li><li>Strong communication skills (written &amp; verbal)</li><li>Good understanding of clothing terminology, sizing, and fabric types</li><li>Experience with tools like Gorgias, Zendesk, or similar CRMs</li><li>Problem-solving mindset with attention to detail</li><li>Team player, comfortable in a fast-paced startup environment</li></ul>What We Offer<ul><li>Competitive salary &amp; performance bonuses</li><li>Employee discounts &amp; early access to collections</li><li>Growth opportunities within a fast-growing fashion brand</li><li>A collaborative &amp; design-forward work culture</li></ul>Job Type: Full-timePay: &#8377;30,000.00 - &#8377;40,000.00 per monthLanguage:<ul><li>English (Required)</li><li>Hindi (Required)</li></ul>Work Location: In person

Customer Service Executive

Arrow Electronics

<div><h1 class="jobSectionHeader">Position:</h1>
Customer Service Officer<h1 class="jobSectionHeader">
Job Description:</h1>
What You will Be Doing<ul><li>
Responsible for system-related work which would consist of, Sales order entries, maintenance, shipment release &amp; inventory management.</li><li>
Be In close collaboration with Field Sales, Inside Sales (IS), Quote Specialist / Marketing, Warehouse and Logistics</li><li>
Responsible for overall Customer management as well as handling RMA (customer returns)</li><li>
Order Management</li><li>
Sales Order Entry</li><li>
Sales order Maintenance</li><li>
Shipment Release</li><li>
Inventory Management</li><li>
Ensure on time delivery.</li><li>
Process RMA (Customer returns)</li><li>
Shared role with Field Sales / IS &ndash; Pre-Order &amp; Order Entry</li></ul>
What We Are Looking For
While it is preferred that the candidate is a degree holder and with working knowledge of the electronics components industry, the following are the &ldquo;Must-Have&rdquo; requirements to be successful in the role:
Expertise
<ul><li>Order Management - PO to Invoicing &amp; AR Process, RMA Process &amp; Inventory management.</li><li>
Basic understanding of International Trade practices of Warehouse &amp; Inco. Terms.</li><li>
Must have a tertiary education (Some formal training or experience is required to perform the job effectively)</li><li>
Experience : Must have min of 2 to 5-years&rsquo; experience from EMS/ Electronics components distribution.</li></ul>
Skills<ul><li>
Committed to learn, be more &amp; do more, Expert in OM of ERP &amp; Excel, Process oriented.</li><li>
Excellent customer service skills</li><li>
Excellent interpersonal skills</li><li>
Excellent communication skills, including English &amp; country specific language</li><li>
Express ideas with clarity since role require regular exchange of communication.</li><li>
Demonstrated analytical and problem-solving skills.</li><li>
Skill in prioritizing work &amp; multi-tasking</li><li>
Advanced computer proficiency level</li></ul>
Attitude<ul><li>
Operates from a service-oriented attitude.</li><li>
A proven team player</li><li>
High energy level with a sense of urgency</li><li>
Can do&rsquo; attitude (self-motivated)</li><li>
Detail oriented</li></ul>
What Is In It For You
At Arrow, we recognize that financial rewards and great benefits are important aspects of an ideal job. That is why we offer competitive financial compensation, including various compensation plans, and a solid benefits package.<ul><li>
Insurance</li><li>
5-Day Work Week</li><li>
And more!</li></ul>
About Arrow
Arrow Electronics, Inc. (NYSE: ARW), Arrow Electronics, Inc. (NYSE: ARW), an award-winning Fortune 133 and one of Fortune Magazine&rsquo;s Most Admired Companies. Arrow guides innovation forward for over 220,000 leading technology manufacturers and service providers. With 2024 sales of USD $27.9 billion, Arrow develops technology solutions that improve business and daily life. Our broad portfolio that spans the entire technology landscape helps customers create, make and manage forward-thinking products that make the benefits of technology accessible to as many people as possible. Learn more at www.arrow.com. 
 
Our strategic direction of guiding innovation forward is expressed as Five Years Out, a way of thinking about the tangible future to bridge the gap between what's possible and the practical technologies to make it happen. Learn more at https://www.fiveyearsout.com/. 
 
For more job opportunities, please visit https://careers.arrow.com/us/en.<h1 class="jobSectionHeader">
Location:</h1>
IN-KA-Bangalore, India<h1 class="jobSectionHeader">
Time Type:</h1>
Full time<h1 class="jobSectionHeader">
Job Category:</h1>
Business Support</div>

MEGASTAR SHIPPING AND LOGISTICS PVT LTD

LOOKING FOR FRESHERS WHO WISH TO PERSUE THEIR CAREER IN SHIPPING AND LOGISTICS.Job Summary:We are seeking enthusiastic and motivated freshers to join our Customer Service team. As a Customer Service Executive, you will be the primary point of contact for clients, helping resolve inquiries and ensuring smooth coordination across logistics and supply chain processes.Key Responsibilities:Handle customer inquiries via phone, email, or chat regarding shipments, delivery schedules, and service issues.Coordinate with internal teams (warehouse, transport, and dispatch) to provide timely updates to customers.Track shipments and provide real-time updates to customers.Maintain accurate records of customer interactions and transactions in CRM tools.Assist in resolving service problems by clarifying customer complaints, determining the cause, and expediting corrections or adjustments.Follow up to ensure resolution and customer satisfaction.Provide feedback to management on areas of improvement and customer trends.Requirements:Education: Bachelor's degree in any discipline (preferably in Business, Logistics, or Supply Chain).Experience: No prior experience required; freshers are welcome.Strong communication skills &ndash; verbal and written (English and/or local language).Basic knowledge of MS Office (Excel, Word, Outlook).Ability to multitask and stay organized in a fast-paced environment.Willingness to learn and grow in the logistics and supply chain industry.Customer-centric attitude with good problem-solving skills.Preferred (but not mandatory):Internship or project experience in logistics or customer service.Familiarity with shipment tracking tools or CRM systems.Benefits:Comprehensive training and onboarding programCareer growth opportunities within logistics and supply chain functionsPerformance-based incentivesHealth insurance and other employee benefitsFriendly and supportive work environmentJob Types: Full-time, FresherPay: &#8377;15,000.00 - &#8377;20,000.00 per monthWork Location: In personSpeak with the employer +91 9819924555

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10000 customer service jobs IN India

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Customer Service Executive