customer service officer (cso) Jobs in Pakistan

customer service officer (cso)

customer service representative Jobs in Pakistan

customer service representative

customer support representative Jobs in Pakistan

customer support representative

sales manager

customer support executive Jobs in Pakistan

customer support executive

customer service

Syndic Travel Inc

*Working Hours: ONLY NIGHT SHIFT**Location:* Karachi Back Office*Company:* Fast‑growing US‑based Corporate Travel &amp; Concierge Services CompanyWe are a rapidly expanding New York&ndash;based travel and concierge services company with a dynamic support office in Karachi. We pride ourselves on a friendly, flexible, and supportive work culture&mdash;and we&rsquo;re looking for hiring team members in Customer Service department (Night Shift Only) who enjoy helping clients, solving problems, and delivering exceptional service and most importantly believe in the importance of personal level service.If you&rsquo;re someone who thrives in a fast‑paced environment and loves creating smooth, stress‑free experiences for customers, we&rsquo;d love to meet you.*What We Offer*<ul><li>A positive, collaborative, and growth‑focused work environment</li></ul><ul><li>Clear opportunities for career advancement</li></ul><ul><li>Competitive base salary + incentives based on experience</li></ul><ul><li>A chance to be part of an innovative, high‑performing global team</li></ul>*Key Responsibilities*<ul><li>Assist clients with their travel‑related needs, including flights, hotels, and ground transportation</li></ul><ul><li>Manage bookings, changes, and service requests with accuracy and professionalism</li></ul><ul><li>Provide warm, attentive, and solution‑oriented customer service at all times</li></ul><ul><li>Coordinate with internal teams to ensure seamless service delivery</li></ul><ul><li>Maintain high standards of communication, documentation, and follow‑through</li></ul>*Requirements*<ul><li>Night shift availability only (typical hours: 8 PM &ndash; 5 AM)</li></ul><ul><li>Willing to work 6 days a week</li></ul><ul><li>Strong belief in personalized, human‑centered service&mdash;even in a digital world</li></ul><ul><li>Experience with Sabre / Amadeus / Galileo is highly preferred (SABRE strongly valued)</li></ul><ul><li>Ability to learn new tools and online platforms quickly</li></ul><ul><li>Excellent attention to detail, accuracy, and time management</li></ul><ul><li>Very strong spoken and written English</li></ul><ul><li>Ability to multitask and handle high‑pressure situations calmly</li></ul><ul><li>Knowledge of airline rules, visa requirements, ticketing, refunds, exchanges, and hotel reservations is an advantage</li></ul><ul><li>Proficiency in MS Windows &amp; Office (Word, Excel, Outlook)</li></ul><ul><li>Positive attitude, strong social skills, and self‑motivation</li></ul>*Compensation*<ul><li>Rs. 80,000 &ndash; Rs. 120,000 per month (based on experience &amp; ability)</li></ul>We are an equal opportunity employer and welcome applicants from all backgrounds.*Send resumes to hr.thepobail@gmail.com*Job Type: Full-timePay: From Rs100,000.00 per monthApplication Question(s):<ul><li>Are you ready to work at NIGHT SHIFTS ONLY?</li></ul>Experience:<ul><li>Travel Agency: 1 year (Required)</li></ul>Work Location: In person

Customer Service Specialist

The Garden of Eve

Customer Service Representative &ndash; International Campaign USA MarketWe are looking for a professional and customer-focused Customer Service Representative (CSR) to join our International Campaign (USA Market). The ideal candidate will be responsible for delivering exceptional customer service to U.S.-based customers while adhering to international quality, compliance, and performance standards.Location: DHA PHASE 8,Lahore (On-site)Timings: 5:30 PM &ndash; 2:30 AM (PKT) | U.S. Night ShiftKeyResponsibilities<ul><li>Handle inbound and outbound customer interactions via phone, email, and live chat Provide accurate and timely information regarding products and services</li><li>Address customer inquiries, concerns, and complaints professionally to ensure high satisfaction levels</li><li>Maintain and update customer records in CRM systems</li><li>Achieve individual and team performance metrics, including CSAT, AHT, and FCR</li><li>Escalate unresolved or complex issues to relevant departments in a timely manner</li><li>Ensure strict compliance with U.S. quality standards, data security, and confidentiality policies</li><li>Follow company SOPs and customer service best practicesRequirements</li><li>Strong English communication skills (verbal and written)</li><li>Prior experience in customer service or call center operations (preferred)</li><li>Ability to work night shifts aligned with U.S. time zones</li><li>Basic computer proficiency and good typing speed</li><li>Problem-solving mindset with attention to detail</li><li>Professional attitude and customer-centric approach</li></ul>What We Offer<ul><li>Competitive compensation</li><li>Paid leaves</li><li>Professional and supportive work environment</li><li>Growth opportunities within an international setup</li><li>Exposure to U.S. clients and global service standards</li></ul>Apply at: hr@7kingscode.comJob Type: Full-timePay: Rs30,000.00 - Rs40,000.00 per monthWork Location: In person

Customer Service Representative

Jenpharm life sciences 

WE'RE HIRING: CUSTOMER SUPPORT REPRESENTATIVE ( REMOTE)Are you a confident communicator with a professional tone and a passion for helping people?Join our dynamic Customer Service Call Center Team &ndash; remotely!<ul><li>Position: Customer Support Representative</li><li>Work Setup: Remote</li><li>For candidates based in Lahore only</li></ul>Shifts Available:<ul><li>Morning Shift: 10:00 AM &ndash; 6:00 PM</li><li>Evening Shift: 6:00 PM &ndash; 2:00 AM</li></ul>Experience Required:<ul><li>Fresher to 1 year in Customer Support / Call Handling</li></ul>What We&rsquo;re Looking For:<ul><li>Ability to handle customer queries and resolve complaints efficiently</li><li>Confident, polite, and professional attitude</li><li>Strong communication and problem-solving skills</li><li>Capability to manage customer interactions with patience and professionalism</li></ul>Location Requirement: Lahore (Remote work)If you believe you have the ability to handle customers effectively through calls and chats, we encourage you to apply and become part of a growing team where you can build and advance your career.Job Type: Full-timePay: From Rs30,000.00 per monthApplication Question(s):<ul><li>Can you come to office from time to time for meetings and trainings?</li><li>Are you based in Lahore?</li></ul>Work Location: In person

Customer service Representative

AQ ENTERPRISES(PVT) LTD.

Job Type: Full-time (On-site)Shift: Night Shift (Required)Location: RawalpindiWe are hiring Male and Female candidates for the position of Customer Service Representative (Voice ). If you haven&rsquo;t been interviewed yet, you are welcome to visit us for a walk-in interview &mdash; provided you meet the following criteria.✅ Requirements:<ul><li>Strong communication and interpersonal skills</li><li>Ability to work in night shifts</li><li>Residency in Rawalpindi or Islamabad (or willing to relocate)</li></ul>What We Offer:<ul><li>Lucrative Salary</li><li>Attractive Incentive Plans</li><li>Daily &amp; Monthly Bonuses</li><li>Professional Growth Opportunities</li></ul>Interview Details:Days: Monday to Friday Time: 7:30 PM &ndash; 12:00 MidnightYou can either WhatsApp your resume at 0335-5913146 or come directly for a walk-in interview with your resume.Address: Office No. 201-A, 2nd Floor, North Star Plaza, above Bank Alfalah &amp; MCB Bank, Rehmanabad, Murree Road, Rawalpindi.Job Type: Full-timePay: Rs35,000.00 - Rs100,000.00 per monthWork Location: In person

BP COMMUNICATIONS (SMC-PRIVATE) LIMITED

Job TitleCustomer Service Representative (In-Person &ndash; Lahore)CompanyBP CommunicationsLocationGarden Town, Lahore (On-site)BP Communications is hiring a Customer Service Representative to join our growing team in Lahore. This role is ideal for both experienced candidates (UK/USA customers) and fresh graduates with strong English communication skills and a customer-focused mindset.The selected candidate will serve as the primary point of contact for customers, assisting with inquiries, resolving concerns, and ensuring a positive customer experience.Key Responsibilities<ul><li>Handle customer queries via calls and emails professionally</li><li>Understand customer concerns and provide accurate solutions</li><li>Record and update customer interactions in CRM systems</li><li>Follow up on pending or escalated cases until resolution</li><li>Coordinate with internal teams to resolve issues</li><li>Share customer feedback to improve service quality</li><li>Maintain product and service knowledge</li></ul>Requirements<ul><li>Fresh graduates are encouraged to apply</li><li>1&ndash;2 years of customer support or call center experience preferred</li><li>Fluent in spoken and written English</li><li>Strong communication and problem-solving skills</li><li>Basic computer knowledge</li><li>Ability to manage multiple conversations</li><li>Positive attitude and willingness to learn</li></ul>Salary &amp; Benefits<ul><li>Competitive salary package</li><li>Career growth opportunities</li><li>Friendly and professional work environment</li><li>Training and development support</li><li>Free daily lunch</li></ul>ScheduleMonday to Friday (Weekends off)Working Hours:<ul><li>Summer: 1:00 PM &ndash; 10:00 PM</li><li>Winter: 2:00 PM &ndash; 11:00 PM</li></ul>Work LocationOn-site &ndash; Garden Town, LahoreJob Type: Full-timePay: Rs60,000.00 - Rs100,000.00 per monthWork Location: In person

HRPSP - Your Strategic HR Partner

Job Opportunity: Customer Service Representative Location: KarachiAre you someone who genuinely enjoys helping people and creating meaningful customer experiences? Join a workplace where your communication skills are valued, your growth is supported, and your performance is rewarded.Why Join Us?<ul><li>Competitive Salary: PKR 45,000 (Base)</li><li>Performance Incentives: Earn up to PKR 15,000</li><li>Health Security: Comprehensive medical insurance</li><li>Exclusive Benefits: Complimentary internet services</li><li>Work Flexibility: Remote work options (based on performance &amp; role suitability)</li></ul>Responsibilities<ul><li>Deliver high-quality customer support with empathy and professionalism</li><li>Handle queries efficiently while maintaining premium customer experience</li><li>Build trust and long-term customer relationships</li><li>Represent the brand with confidence and clarity</li></ul>Requirements<ul><li>Educated: Minimum Intermediate (Graduates preferred)</li><li>Experienced: At least 6 months in call center (international exposure is a strong plus)</li><li>Excellent communicator: Who is customer centric, patient, solution oriented and emotionally intelligent.</li></ul>Growth &amp; Culture: We don&rsquo;t just offer a job; we provide a career path with opportunities for growth and advancement. Along the way, you&rsquo;ll develop strong communication skills and a deep understanding of customer care.Job Type: Full-timePay: Rs45,000.00 - Rs60,000.00 per monthWork Location: In person

CG Consultants Private Limited

LOKAL Rooms is looking to hire Customer Service Specialists to manage incoming and outgoing calls, respond to guest questions and concerns, and help create a seamless and satisfying experience. Familiarity with CRM platforms, case handling, and activity monitoring will be essential in your day-to-day tasks.Key Responsibilities:<ul><li>Manage both inbound and outbound calls, supporting guests/clients with reservations, information requests, and resolving concerns.</li><li>Provide high-quality service with courtesy, professionalism, and a welcoming approach.</li><li>Accurately document all guest interactions and relevant information in a timely manner.</li><li>Resolve customer issues efficiently and refer more complex matters to the relevant department when necessary.</li><li>Stay informed about company offerings, updates, and guidelines to ensure accurate communication with guests.</li></ul>Required Skills &amp; Qualifications:<ul><li>Excellent spoken and written communication abilities.</li><li>Prior experience in customer support or a call center environment is preferred.</li><li>Capability to manage a large volume of calls without compromising service standards.</li><li>Enthusiastic, solution-oriented mindset with strong analytical and troubleshooting skills.</li></ul>Work Location: Clifton, Block 9.Pay: Rs50,000.00 - Rs80,000.00 per hourExpected hours: No more than 60.0 per weekApplication Question(s):<ul><li>Please share current salary.</li><li>Please share expected salary.</li><li>Are you comfortable commuting to Clifton for work?</li></ul>Experience:<ul><li>customer service: 1 year (Required)</li></ul>Language:<ul><li>English (Required)</li></ul>Work Location: In person

Explore 1277+ Customer service in Pakistan this April. Find roles across top companies and apply now to boost your career.

1277 customer service jobs In Pakistan

Customer Service Specialist

Customer Service Representative

Customer service Representative

Customer Service Representative

Customer Service Representative

Customer Service Representative

Customer Service Specialist