sales executive

customer sales representative Jobs in Pakistan

customer sales representative

customer service representative Jobs in Pakistan

customer service representative

sales coordinator

customer support representative Jobs in Pakistan

customer support representative

customer service

UNIVERSAL LOGISTICS SERVICES (PRIVATE) LIMITED

We&rsquo;re Hiring &ndash; Customer Service Officer (Islamabad) Join us as a Customer Service Officer and be part of a dynamic team driving world-class service in the logistics industry!What We&rsquo;re Looking For: 1. 1&ndash;2 years of experience in customer service (logistics/courier experience is a plus) 2. Bachelor's Degree is must. 3. Ability to handle calls, emails, and customer queries with professionalism 4. Team player with a proactive approachWhat You&rsquo;ll Do: -Support customers with import/export queries &amp; shipment updates -Ensure timely resolution of issues and complaints -Provide leads to sales from customer interactions -Create airway bills and coordinate with operations teamsLocation: Main Faqir Aipee Road, I-11/3, Islamabad Apply Now: Send your CV to upspakistanhr@ups.comJob Type: Full-timePay: Rs50,000.00 - Rs55,000.00 per monthAbility to commute/relocate:<ul><li>Islamabad: Reliably commute or planning to relocate before starting work (Preferred)</li></ul>Work Location: In person

Customer Service Officer

DS Marketing Agency

Customer Service AgentCompany: Digi Sparo Job Type: Full-Time Salary: Rs. 40,000 per month Shift: Evening / Night ShiftJob OverviewDigi Sparo is seeking a dedicated and professional Customer Service Agent to join our team. The ideal candidate will be responsible for handling customer inquiries, providing accurate information, and ensuring a positive customer experience. This role requires strong communication skills and the ability to resolve issues efficiently.Key Responsibilities<ul><li>Handle inbound and outbound customer calls professionally.</li><li>Respond to customer inquiries via phone, email, or messaging platforms.</li><li>Provide accurate information about company services.</li><li>Resolve customer concerns in a timely and effective manner.</li><li>Maintain records of customer interactions in the system.</li><li>Follow company policies and service standards.</li><li>Meet performance and quality targets.</li></ul>Qualifications &amp; Requirements<ul><li>Minimum Intermediate / Bachelor&rsquo;s degree preferred.</li><li>Strong verbal and written communication skills.</li><li>Basic computer knowledge.</li><li>Ability to work evening or night shifts.</li><li>Previous customer service experience is a plus (Fresh candidates may apply).</li><li>Professional attitude and problem-solving skills.</li></ul>Skills<ul><li>Active listening</li><li>Conflict resolution</li><li>Time management</li><li>Attention to detail</li><li>Team collaboration</li></ul>What We Offer<ul><li>Fixed monthly salary of Rs. 40,000</li><li>Supportive and professional work environment</li><li>Career growth opportunities</li><li>Performance-based incentives (if applicable)</li></ul>Digi Sparo is an equal opportunity employer. All qualified applicants will receive consideration based on skills, experience, and job-related qualifications.Job Type: Full-timePay: Rs45,000.00 - Rs75,000.00 per monthWork Location: In person

Customer Service Agent

Propstar Technologies

<div>
 
 Company Description
 
 
 
 Propstar Technologies is a leading BPO and technology services provider, headquartered in Karachi, Pakistan. As a subsidiary of Ember Capital Group (USA), the company specializes in offering cost-effective and tailored back-office solutions to U.S.-based real estate firms. Since its inception in 2022, Propstar Technologies has focused on empowering property investment and acquisition firms with operational support, including market research, lead generation, investor relations, and asset management. With a skilled team and a client-focused approach, the company delivers actionable, data-driven insights, enabling real estate firms to streamline their processes and achieve operational efficiency.
 
 
 
 Role Description
 
 
 
 This is a full-time, on-site Customer Service Executive role located in Karachi Division. The primary responsibilities for this role include handling customer inquiries and complaints, ensuring customer satisfaction through proactive communication, and maintaining records of customer interactions. The candidate will collaborate with internal teams to resolve customer issues, escalate complex problems when necessary, and work to uphold high standards of customer service. Responsiveness and professionalism in interactions with clients are key aspects of this role.
 
 
 
 Qualifications
 
 
 <ul>
 <li>
 Strong Customer Service and Customer Support skills to address inquiries and solve customer issues effectively.
 </li>
 <li>
 Proficient in Customer Satisfaction and Customer Service Management to ensure a seamless client experience and improve processes as required.
 </li>
 <li>
 Excellent Interpersonal Skills to interact with clients and internal teams in a professional, positive, and collaborative manner.
 </li>
 <li>
 Strong organizational and problem-solving abilities are advantageous.
 </li>
 <li>
 Proficiency in written and verbal communication in English is required.
 </li>
 <li>
 Prior experience in customer service or a related field will be considered an asset.
 </li>
 </ul>
</div>

Customer Service Executive

Web Applications & Data Integration Company

Job Title: Customer Service RepresentativeLocation: College Road, Lahore Employment Type: Full-Time Shift Timing: 9:00 PM &ndash; 6:00 AM PKT (Night Shift)Position SummaryWe are looking for a dedicated and customer-focused Customer Service Representative to join our team. The ideal candidate will act as the primary point of contact between the company and its customers, ensuring high-quality service, resolving inquiries efficiently, and maintaining strong customer satisfaction.Key Responsibilities<ul><li>Respond promptly and professionally to customer inquiries via phone, email, chat, or in person</li><li>Identify customer concerns, determine root causes, and provide appropriate solutions with follow-up</li><li>Maintain accurate and updated records in the CRM system</li><li>Process orders, applications, forms, and service requests accurately</li><li>Follow company communication standards, policies, and service guidelines</li><li>Escalate complex or unresolved issues to the relevant internal departments</li><li>Provide feedback to improve customer service processes</li><li>Handle returns and exchanges according to company policies</li><li>Maintain a courteous, empathetic, and professional attitude at all times</li></ul>Qualifications &amp; Requirements<ul><li>Bachelor&rsquo;s degree in a relevant field</li><li>Prior experience in customer support or client service roles preferred</li><li>Strong verbal and written communication skills with excellent phone etiquette and active listening</li><li>Familiarity with CRM platforms is a plus</li><li>Ability to multitask, prioritize responsibilities, and manage time effectively</li><li>Strong problem-solving skills with attention to detail</li></ul>Job Type: Full-Time**Job Type: Full-timeApplication Question(s):<ul><li>What is your current salary?</li><li>What is your expected salary?</li><li>Are you willing to work the night shift from 9:00 PM to 6:00 AM PKT?</li></ul>Work Location: In person

Customer Service Representative

Karnak Home

Company Overview We are a growing UAE-based furniture brand, delivering high-quality home and office furniture to customers across the United Arab Emirates. Our customer support operations are managed from our on-site office in Gulberg, Lahore, where we provide professional assistance to our UAE customers. This is not a remote position.Job Responsibilities:<ul><li>Handle inbound customer calls professionally for UAE-based customers</li><li>Assist customers with product inquiries, orders, deliveries, and after-sales support</li><li>Provide accurate information regarding furniture products, pricing, availability, and company policies</li><li>Respond to customer concerns and ensure timely resolution of issues</li><li>Maintain clear and detailed records of customer interactions</li><li>Coordinate with internal teams (sales, logistics, and supervisors) when required</li><li>Follow company service standards to ensure a high level of customer satisfaction</li></ul>Requirements:<ul><li>Strong English communication skills (speaking and listening)</li><li>Ability to work morning shift (10:00 AM &ndash; 7:00 PM)</li><li>Previous call center or customer service experience is preferred</li><li>Fresh candidates with excellent communication skills are encouraged to apply</li><li>Basic computer knowledge and multitasking ability</li><li>Professional, polite, and customer-focused attitude</li></ul>What We Offer:<ul><li>Competitive monthly salary</li><li>Training and career growth opportunities</li><li>Supportive and professional work environment</li><li>Job Type: Full-Time</li><li>Work Location: Gulberg, Lahore (On-Site)</li><li>Shift Timing: 10:00 AM &ndash; 7:00 PM</li></ul>Experience:<ul><li>Call center or customer service: 1&ndash;2 years (Preferred)</li></ul>Language:<ul><li>Fluent English (Preferred)</li></ul>Salary:<ul><li>Competitive (based on experience)</li></ul>Job Type: Full-timePay: Rs60,000.00 - Rs80,000.00 per monthWork Location: In person

Sastaticket.pk

We are looking for Customer Service Executives who are passionate about delivering outstanding service and helping travelers plan memorable experiences. This role is suitable for bachelor's students, fresh graduates, as well as experienced professionals in customer service, support, or travel-related roles.In this position, you will guide customers throughout their journey &mdash; from providing accurate travel information to booking arrangements and resolving post-booking concerns. Depending on experience level, you will also handle more complex queries, escalations, and contribute to process improvements. Your focus will be on ensuring customer satisfaction, building trust, and driving loyalty to our brand.We have multiple openings across junior to mid-level, as well as mid to senior-level positions.Key Responsibilities<ul><li>Manage incoming customer calls and provide professional, timely assistance.</li><li>Guide customers step-by-step through the booking process.</li><li>Handle cancellations, refunds, rebookings, and other changes, ensuring records are accurately updated in the system.</li><li>Resolve customer concerns efficiently, including complex or escalated cases (for mid-level role).</li><li>Understand customer preferences and recommend suitable travel options or packages.</li><li>Follow up with customers to confirm updates and ensure satisfaction.</li><li>Address complaints empathetically and provide effective solutions or alternatives.</li><li>Keep customers informed about current promotions, offers, and services.</li><li>Work toward first-contact resolution and customer satisfaction targets.</li><li>Maintain accurate documentation and ensure compliance with company policies.</li><li>Stay updated on company products, policies, and service-related changes.</li><li>Support junior team members and contribute to team performance improvement initiatives.</li></ul>Qualifications &amp; Skills<ul><li>Bachelor&rsquo;s degree (completed or in progress).</li><li>0&ndash;7 years of experience in customer service, support, call center, or travel-related roles.</li><li>Strong verbal and written communication skills.</li><li>Excellent interpersonal skills with a customer-first mindset.</li><li>Ability to handle a fast-paced work environment and manage multiple tasks effectively.</li><li>Strong problem-solving and conflict-resolution abilities.</li><li>Basic understanding of travel services, booking systems, or CRM tools is a plus.</li><li>Proven ability to handle escalations and deliver performance targets.</li></ul>We Offer<ul><li>Market-competitive salary</li><li>Monthly incentives</li><li>Medical coverage for self &amp; dependents</li><li>Company stock sharing plan</li><li>Gratuity</li><li>Annual travel allowance</li><li>Pick &amp; drop facility for females</li><li>Opportunity to work in a collaborative, innovative environment</li><li>Continuous learning and professional development opportunities</li></ul>LocationKarachi (On-Site)If you are interested in building your career in customer service and growing within a dynamic and supportive environment, we encourage you to apply.Job Type: Full-timeEducation:<ul><li>Bachelor's (Preferred)</li></ul>Location:<ul><li>Karachi (Required)</li></ul>Work Location: In person

AV Private Limited

Job post summaryPay: 50,000.00 (PKR) - 70,000.00 (PKR) per monthJob description:Position Overview: We are looking for a Customer Service Representative who will serve as the primary point of contact for customers, ensuring timely and accurate responses to inquiries. The ideal candidate should have strong communication skills, a customer-focused mindset, and the ability to handle customer concerns with patience and professionalism.Key Responsibilities:<ul><li>Respond to customer queries via phone, email, chat, or social media.</li><li>Provide accurate information regarding products, services, policies, and procedures.</li><li>Resolve customer issues efficiently and escalate complex cases to the relevant department.</li><li>Maintain customer records by updating information in the system.</li><li>Ensure a high level of customer satisfaction through effective communication and follow-ups.</li><li>Process orders, refunds, account updates, and service requests.</li><li>Meet performance targets including response time, quality standards, and customer satisfaction ratings.</li><li>Collaborate with the team to improve processes and enhance the customer experience.</li></ul>Requirements:<ul><li>Minimum education: Intermediate or Bachelor&rsquo;s degree preferred.</li><li>Prior experience in customer support (voice or non-voice) is a plus.</li><li>Strong verbal and written communication skills.</li><li>Good problem-solving and active listening abilities.</li><li>Ability to multitask and work in a fast-paced environment.</li></ul>Job Type: Full-timeWork Location: In personJob Type: Full-timePay: Rs50,000.00 - Rs70,000.00 per monthWork Location: In personJob Types: Full-time, FresherPay: Rs50,000.00 - Rs70,000.00 per monthWork Location: In personJob Type: Full-timePay: Rs50,000.00 - Rs70,000.00 per monthWork Location: In person

Explore 2334+ Customer service in Pakistan this March. Find roles across top companies and apply now to boost your career.

2334 customer service jobs In Pakistan

Customer Service Officer

Customer Service Agent

Customer Service Executive

Customer Service Representative

Customer Service Representative

Customer Service Executive

Customer Service Representative