sales representative

sales manager

customer sales representative Jobs in Pakistan

customer sales representative

customer service representative Jobs in Pakistan

customer service representative

sales associate

customer service

Skylink Distributions (Pvt.) Ltd

Position: Customer Service OfficerWe prefer candidates from nearby areas.Job Responsibilities:&middot; Make cold calls to potential clients to promote and sell participation in events (e.g., conferences, expos, trade shows, seminars).&middot; Identify key decision-makers and build rapport to understand their event-related needs.&middot; Clearly communicate event benefits, packages, pricing, and value propositions.&middot; Maintain accurate records of calls, conversations, and outcomes using CRM or spreadsheets.&middot; Follow up on initial contacts to convert leads into confirmed participants or clients.&middot; Provide excellent customer service and handle queries related to event participation.&middot; Coordinate with internal teams (marketing, logistics, production) to ensure smooth client onboarding.&middot; Meet or exceed weekly and monthly outreach and conversion targets.&middot; Collect feedback to improve calling scripts and event positioning strategies.Other details: Good Communication skills, presentable personality and positive attitude is a mandatory requirement.Education: Graduate or intermediateExperience: At least 2 years of customer services with the renowned outsourcing companies.Share your updated profile at careers@skylinkdistribution.comJob Type: Full-timeWork Location: In person

Customer Service Officer

Retail Direct Private Limited

Role and Responsibilities<ul><li>As a Customer Service &amp; Sales Representative, you'll be the first point of contact for our valued clients.</li><li>You&rsquo;ll assist them across multiple channels &mdash; including live chat, phone, and email &mdash; to ensure they receive quick, helpful, and friendly support.</li><li>Responding to inbound live chats, phone calls, and emails from customers</li><li>Making outbound calls and follow-ups as needed for case resolutions or sales queries</li><li>Handling inquiries related to orders, returns, products, and general support</li><li>Working closely with internal teams (sales, logistics, technical support) to resolve customer cases</li><li>Logging all customer communications accurately in our CRM system</li><li>Escalating unresolved issues to the appropriate team or Team Manager</li><li>Maintaining a positive, customer-first attitude &mdash; even when challenges arise</li></ul>Qualifications and Education Requirements<ul><li>Bachelor&rsquo;s</li></ul>Key Requirements<ul><li>Minimum 1 year experience in a similar role.</li><li>A strong communicator &mdash; both written and verbal (fluent English required)</li><li>Comfortable juggling multiple channels &mdash; live chat, phone, and email</li><li>Confident using computers and learning new systems quickly</li><li>Detail-oriented, proactive, and a natural problem-solver</li><li>Able to work independently and as part of a collaborative, supportive team</li><li>Passionate about delivering 5-star customer experience.</li></ul>Job Type: Full-timeWork Location: In person

Customer Service Agent

ANALTYTICA

Job Title: Customer Service Representative &ndash; Sales Focused Company: Fairways Logistics Location: DHA Phase 6, Lahore Shift Timing: Night Shift | 7:30 PM to 4:30 AM (Monday to Friday)Job Summary: Fairways Logistics is seeking dynamic, customer-focused individuals to join our team as Customer Service Representatives with a strong sales orientation. This role is ideal for candidates who thrive in a fast-paced environment, enjoy building client relationships, and have a passion for delivering exceptional service while identifying business opportunities. You will be working closely with clients based in the US and Canada, making it essential to have excellent communication skills and a proactive approach.As the first point of contact, you&rsquo;ll be responsible for answering inquiries, resolving issues, and using your interpersonal skills to promote and sell our logistics services. This is a full-time, in-office night shift role based at our DHA Phase 6 location in Lahore.Key Responsibilities:<ul><li>Manage inbound and outbound calls in a courteous, professional, and timely manner.</li><li>Understand customer needs and provide tailored logistics solutions that match their business requirements.</li><li>Actively seek opportunities to upsell and convert leads into long-term clients.</li><li>Achieve and exceed individual and team-based sales goals and KPIs.</li><li>Accurately maintain customer interactions and records in the company&rsquo;s CRM system.</li><li>Address client concerns with patience, empathy, and effective problem-solving.</li><li>Collaborate with internal departments to ensure timely and smooth service delivery.</li><li>Stay updated on company offerings and industry trends to better serve clients.</li></ul>Required Skills &amp; Qualifications:<ul><li>Proven experience in customer service or telesales; candidates with a logistics or BPO background will be given preference.</li><li>Fluent in English with excellent spoken and written communication skills.</li><li>Confident, persuasive, and solution-oriented approach to customer interactions.</li><li>Strong interpersonal skills with the ability to handle pressure and meet sales targets.</li><li>Willing and able to work full-time night shifts from the office.</li></ul>Why Join Fairways Logistics?<ul><li>Competitive salary with performance-based incentives.</li><li>Professional and growth-oriented work environment.</li></ul>Job Type: Full-timePay: Rs50,000.00 - Rs100,000.00 per monthWork Location: In person

Customer Service Representative

Giftkarte Technologies (Pvt) Ltd

Note: This position is specifically intended for female candidates. Responsibilities: &middot; Answering or making calls and respond to customer emails. &middot; Manage and resolve customer complaints and provide product/service information to customers. &middot; Professionally dealing with customer cases and using CRM to track cases to maximize customer satisfaction and retention. . Determining the quickest, most effective ways to answer a client&rsquo;s or customer&rsquo;s questions. &middot; Identify and escalate priority issues and route calls to appropriate resources. &middot; Follow up customer calls where necessary. . Working with a team of CSRs to find an appropriate solution. Requirement: &middot; Proficient in relevant computer applications such as MS office and CRM software. &middot; Knowledge of customer service practices and principles. &middot; Excellent data entry and typing skills. &middot; Adaptability and strong problem solving skills. &middot; Fluency in English/Urdu. Education: Minimum GraduateWork experience: 3-4 years of experience in the same fieldJob Type: Full-timeWork Location: In person

Customer Service Specialist

Goldline Executive Travel

At Goldline, we pride ourselves on delivering reliable and high-quality coach services across the UK. With a focus on customer satisfaction and timely service, we have built a reputation as a trusted transportation provider. As we continue to grow, we are looking for a talented and dedicated Customer Service Representative (CSR) to join our team. This role requires excellent English speaking skills, sales experience, and familiarity with Coach Manager software to ensure smooth communication and operations with our UK-based customers.Key Responsibilities:<ul><li>Responding to customer inquiries via phone, email, and live chat.</li><li>Providing information about services, pricing, and booking processes.</li><li>Handling and resolving customer complaints in a professional manner.</li><li>Assisting in sales activities by promoting services and converting inquiries into bookings.</li><li>Coordinating with the UK office to ensure smooth operations.</li><li>Utilizing Coach Manager software for booking and tracking services.</li><li>Maintaining detailed records of customer interactions and transactions.</li><li>Offering exceptional customer service to ensure customer satisfaction.</li></ul>Requirements:<ul><li>Excellent English speaking and writing skills.</li><li>Previous experience in a customer service or sales role.</li><li>Familiarity with Coach Manager software is required.</li><li>Strong communication and problem-solving skills.</li><li>Ability to work independently and manage time effectively.</li><li>Knowledge of coach service operations is a plus.</li></ul>What We Offer:<ul><li>Competitive salary based on experience.</li><li>Opportunity to work with a growing UK-based company.</li><li>Flexible work hours to accommodate UK time zones.</li></ul>Job Type: Full-timePay: Rs45,000.00 - Rs100,000.00 per monthAbility to commute/relocate:<ul><li>Dadyal Khurd (10530): Reliably commute or planning to relocate before starting work (Preferred)</li></ul>Application Question(s):<ul><li>Will you be able to do night shift?</li></ul>Education:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>CSR with International Company: 1 year (Preferred)</li></ul>Language:<ul><li>English (UK) (Preferred)</li></ul>Location:<ul><li>Dadyal Khurd (10530) (Preferred)</li></ul>Work Location: In person

Ice Craft

Location: Korangi Industrial Area KarachiJob Summary:We are looking for a dedicated and customer-focused Customer Service Representative to join Hobnob. The ideal candidate will be responsible for handling customer interactions, resolving queries, managing complaints, and ensuring excellent customer experience across all channels.Key Responsibilities:<ul><li>Handle inbound and outbound customer calls/messages in a professional manner.</li><li>Respond promptly to customer inquiries regarding orders, products, and services.</li><li>Resolve complaints efficiently and escalate issues where necessary.</li><li>Maintain accurate records of customer interactions and transactions.</li><li>Coordinate with internal departments (Sales, Delivery, Operations) to ensure customer satisfaction.</li><li>Provide product knowledge and assist customers in making informed decisions.</li><li>Ensure compliance with company policies and standards in all customer dealings.</li></ul>Requirements:<ul><li>Minimum Intermediate or above with relevant experience.</li><li>Proven work experience in customer service or a similar role.</li><li>Strong communication and interpersonal skills.</li><li>Problem-solving attitude with attention to detail.</li><li>Proficiency in MS Office and basic computer applications.</li><li>Ability to work in shifts, including weekends and evenings if required.</li></ul>Job Type: Full-timePay: Rs30,000.00 - Rs35,000.00 per monthApplication Question(s):<ul><li>Current Salary</li><li>Residential Address</li><li>Expected Salary</li></ul>Work Location: In person

Hobnob Bakeries

Explore 2096+ Customer service in Pakistan this September. Find roles across top companies and apply now to boost your career.

2096 customer service jobs IN Pakistan

Customer Service Officer

Customer Service Agent

Customer Service Representative

Customer Service Specialist

Customer Service Representative

Customer Service Representative

Customer Service Representative