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customer service representative Jobs in United Arab Emirates

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customer service

Emirates Markets LLC

WE ARE HIRING &ndash; CUSTOMER SERVICE REPRESENTATIVE (UAE NATIONAL)Job Title: Customer Service RepresentativeLocation: Ras Al KhaimahEmployment Type: Full-TimeRequirements:1. Excellent communication and interpersonal skills2. Customer-oriented with a positive attitude3. Basic computer knowledge4. Ability to work in a fast-paced environment5. Previous customer service experience is an advantage6. Must be locally available in the UAEResponsibilities:<ul><li>Assist customers with inquiries and requests</li><li>Provide accurate information about products and services</li><li>Resolve customer concerns professionally and efficiently</li><li>Maintain high standards of customer satisfaction</li><li>Coordinate with other departments when necessary</li></ul>How to Apply:Send your CV to info@emiratesmarkets.aeApply now and become part of our growing team!Pay: From AED6,000.00 per monthWork Location: In person

Customer Service

Aggreko

<div>
 Bring your energy to Aggreko as
 
 Customer Service Specialist
 
 based in
 
 Dubai
 
 
 
 You will be responsible for drive the integrity of Customer Service Management and aligns the end-to-end hire process, acting as the central point for the customer service teams &amp; point of contact for our customers throughout the rental process of the order placed. Advocating on the customer at key touchpoints, this role collaborates with Sales, Operations, Credit Control, billing and Hire Coordination team to ensure great customer experience.
 
 
 
 What You&rsquo;ll Do As Customer Service Specialist
 
 
 
 <ul>
 <li>
 Principal point of contact, responsible for managing the customer relationship throughout the life of the hire, proactively setting expectations and communicating changes.
 </li>
 <li>
 Lead, support, and guide the Customer Service team to ensure all customer related tasks are completed accurately and on time and provide the structured timely updates to the Manager.
 </li>
 <li>
 Oversee the department Dashboards, BTT and reports to maintain the set KPIs for the team.
 </li>
 <li>
 Answers inbound telephone calls, emails, and other channels and deals with them promptly and efficiently against agreed touchpoint standards and KPIs
 </li>
 <li>
 Takes ownership of all reactive customer queries and follow ups on breakdowns, complaints, orders, liaising with the appropriate teams to ensure these are resolved promptly to the customer&rsquo;s satisfaction.
 </li>
 <li>
 Supports the sales function with regards to processing customer orders, change orders, post-order follow-up activities and in expediting the sales force order integration process.
 </li>
 <li>
 Communicates the customer requirements across multiple internal teams &amp; systems, ensuring all the operational &amp; internal teams are well versed with the customer requirements
 </li>
 <li>
 Accurate checks for new order documentation received from sales and supporting customer documents prior to integrations in M3 and maintain accurate customer and order records in Salesforce.
 </li>
 <li>
 Handle and follows up customer calls for order acknowledgement, delivery confirmation, on-hire, off-hire, exchanges, and missing equipment.
 </li>
 <li>
 Coordinate with Credit Control and Agent where required for approvals and support new customer setup requirements.
 </li>
 <li>
 Update order changes in T-agreement in Salesforce, including required system integrations.
 </li>
 <li>
 Create standard on-hire and off-hire folders and related contract documentation in Share Drive.
 </li>
 <li>
 Raise and follow up hire coordination cases, tasks with Contracts, Service, and Logistics teams.
 </li>
 <li>
 Track estimated end-of-hire dates, communicate updates to Hire coordination team.
 </li>
 <li>
 Issuance of hire/off-hire confirmations to clients via Salesforce confirmed internally with hire team.
 </li>
 <li>
 Follow up on LPOs, extensions for contracts with client, missing equipment and other customer requirements to support timely execution and invoicing.
 </li>
 <li>
 Maintains high levels of customer satisfaction and positively impacts the customer feedback KPIs
 
 
 </li>
 </ul>
 
 Here&rsquo;s What You&rsquo;ll Get
 
 
 
 <ul>
 <li>
 Minimum of 2 years of relevant customer service/ contract administration experience in a business-to-business environment, preferably within rental operations.
 </li>
 <li>
 Working knowledge of Microsoft Office and ERP/CRM systems such as Salesforce and M3.
 </li>
 <li>
 Good written and verbal communication with attention to detail.
 </li>
 <li>
 A collaborative lead with results-oriented approach, through functional mentorship and proactive problem-solving,
 </li>
 <li>
 Ability to manage multiple tasks, maintain data accuracy and meet service level expectations.
 </li>
 <li>
 Self-driven, organised and willing to learn all aspects of the hire lifecycle.
 
 
 </li>
 </ul>
 Our people are can-do, positive, resilient and persistent. If that feels like you, apply now and build your career with the people bringing energy to the world.
 
 
 
 Submit your resume and academic record today!
 
 
 
 
 Equal employment opportunity
 
 
 
 We welcome people from different backgrounds and cultures, and respect people&rsquo;s unique skills, attitudes and experiences. We encourage everyone to be themselves at work because we know that&rsquo;s how we do our best, for each other, for our customers, for the communities where we work, and for our careers.
 
 
 We are an equal opportunity employer. If you apply for a role at Aggreko, we will consider your application based on your qualifications and experience, and not on your race, colour, ethnicity, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
 
 
</div>

Customer Service Specialist

AkzoNobel

<div>Date: Jun 11, 2026
Location: Dubai, AE
Company: AkzoNobel
<div>About AkzoNobel
Since 1792, we&rsquo;ve been supplying the innovative paints and coatings that help to color people&rsquo;s lives and protect what matters most. Our world class portfolio of brands &ndash; including Dulux, International, Sikkens and Interpon &ndash; is trusted by customers around the globe. We&rsquo;re active in more than 150 countries and use our expertise to sustain and enhance the fabric of everyday life. Because we believe every surface is an opportunity. It&rsquo;s what you&rsquo;d expect from a pioneering and long-established paints company that&rsquo;s dedicated to providing sustainable solutions and preserving the best of what we have today &ndash; while creating an even better tomorrow. Let&rsquo;s paint the future together. 

For more information please visit www.akzonobel.com 

&copy; 2024 Akzo Nobel N.V. All rights reserved.
<div><div><div><h2 class="jobSectionHeader">
Job Purpose</h2></div><div> 

We are seeking a dedicated Customer Service Representative to oversee order related operations across Middle Eastern countries for Industrial Coatings (Metal) Middle East. The ideal candidate will liaise with our customers, manage end-to-end order processing, and collaborate with various internal teams to ensure exceptional service delivery</div></div><div><div><h2 class="jobSectionHeader">
Key Accountabilities</h2></div><div> 
<ul>
<li>Managing essential day-to-day duties and handling activities across Middle East countries for Industrial Coating Customers.</li>
<li>Dealing with the Customers to service their orders.</li>
<li>Processing end to end orders including delivery related, TAS (PO, GRN and invoicing).</li>
<li>Collaborating closely with Supply/Sales/Demand and Logistic and serving as the initial point of contact for all type of customer related enquiries.</li>
<li>To Manage and review task like OTIF, SLOB, and Back Orders.</li>
<li>To manage order receipt eA cintly, prioritising timely order processing and good customer interactions and relationships</li>
<li>Manages the order-to-cash process with excellence in order processing</li>
<li>Registers and processes customer orders in the ERP system received via, electronic mail, and phone or through other contact with the customer.</li>
<li>Ensures order processing is handled with accuracy.</li>
<li>Raises issues in delivery, documentation and/or invoices process with Supervisor.</li>
<li>Acts as first level contact with customer for answers to questions and in attempting to resolve complaints.</li>
<li>Obtains adequate customer and product knowledge to find solutions for customer needs (e.g. additional and/or alternative products).</li>
<li>Makes proposals for improvements on work processes.</li>
<li>Completes registering / filing / archiving of customer service-related documentation.</li>
<li>Assures cooperation between customer service and field force regarding administration of customers' orders. Closely cooperates with the Planning,</li>
<li>Logistics functions to maintain consistency in approach towards customer service in the organization.</li>
<li>Adheres to all applicable corporate as well as site policies/procedures with regard to personal conduct/HS&amp;E standards and acts in compliance with all regulations.</li>
<li>Timely and accurately upload final documents to customer invoice portals,ensuring error-free transactions.</li>
</ul></div></div><div><div><h2 class="jobSectionHeader">Experience</h2></div><div> 
<ul>
<li>At least 3 years customer service experience required.</li>
<li>University graduate or equivalent.</li>
<li>This role requires written and spoken skills in English languages</li>
<li>Knowledge of ERP SAP systems is mandatory.</li>
<li>Must be able to work well under pressure and adhere to strict deadlines, be able to multitask, and have good interpersonal and communication skills.</li>
<li>Must be able to work well in a team environment</li>
<li>MS OA ce (xcel / Word / PowerPoint).</li>
<li>Good customer service and negotiation skills.</li>
<li>Able to manage time and prioritize activities actively, and must be able to execute tasks quickly and efficientlySound understanding of other functional areas: sales, supply chain, marketing and logistics.</li>
</ul></div></div></div>
At AkzoNobel we are highly committed to ensuring an inclusive and respectful workplace where all employees can be their best self. We strive to embrace diversity in a context of tolerance. Our talent acquisition process plays an integral part in this journey, as setting the foundations for a diverse environment. For this reason we train and educate on the implications of our Unconscious Bias in order for our TA and hiring managers to be mindful of them and take corrective actions when applicable. In our organization, all qualified applicants receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or disability.
Requisition ID: 53668</div></div>

Customer Service Representative

Holistic Legacy Accounting (S.P.S. LLC)

Job Title: Customer service RepresentativeExperience Required: Minimum 2+ years (preferably in tele sales)Job Type: Full-TimeLocation: AjmanSalary: 2500 + CommissionWe are looking for an enthusiastic Customer service Representative to contribute to generating sales for our company. You will be responsible for closing sales deals over the phone and maintaining good customer relationships.Requirements:cold calling experience lead generation experience Female candidates requiredPay: AED2,500.00 per monthWork Location: In person

Almousl for domestic workers services

Almousl for Domestic Workers Services is looking for a professional, friendly, and customer-oriented Customer Service Representative to join our team in Dubai. The ideal candidate will be responsible for assisting clients, handling inquiries, resolving customer concerns, coordinating service requests, and ensuring an exceptional customer experience throughout the recruitment process. The successful candidate should possess excellent communication skills, a positive attitude, and a strong commitment to customer satisfaction.Key Responsibilities<ul><li>Welcome customers and provide professional assistance in person, by phone, WhatsApp, email, and social media channels.</li><li>Respond promptly to customer inquiries regarding domestic worker recruitment services, packages, and procedures.</li><li>Handle customer complaints, concerns, and service requests in a professional and efficient manner.</li><li>Follow up with clients to ensure satisfaction and maintain positive relationships.</li><li>Coordinate with recruitment, operations, and administrative teams to ensure smooth service delivery.</li><li>Maintain accurate customer records and update information in the company system.</li><li>Schedule appointments, consultations, and customer meetings as required.</li><li>Provide customers with updates regarding recruitment progress and service status.</li><li>Assist in preparing customer-related documents, contracts, and service agreements.</li><li>Escalate complex issues to management when necessary.</li><li>Support customer retention initiatives and contribute to improving service quality.</li><li>Collect customer feedback and assist management in identifying areas for improvement.</li><li>Ensure compliance with company policies and customer service standards.</li></ul>Requirements<ul><li>High school diploma or equivalent; Bachelor's degree is an advantage.</li><li>Minimum 2 years of customer service experience (UAE experience preferred).</li><li>Excellent verbal and written communication skills.</li><li>Strong problem-solving and conflict-resolution abilities.</li><li>Ability to multitask and work effectively in a fast-paced environment.</li><li>Proficiency in Microsoft Office applications and CRM systems.</li><li>Strong organizational and time-management skills.</li><li>Professional appearance and positive attitude.</li><li>Fluency in English; Arabic is an advantage.</li><li>Ability to work independently and as part of a team.</li></ul>Pay: From AED4,000.00 per monthApplication Question(s):<ul><li>Are you an Arab Lady?</li></ul>Language:<ul><li>Arabic (Required)</li></ul>Location:<ul><li>Dubai (Required)</li></ul>Work Location: In person

AL MENHAZ COFFEE SUPPLIES LLC

Customer Service RepresentativeWe are looking for a friendly, professional, and customer-focused individual to join our team in Abu Dhabi/Dubai.Preferred Profile:<ul><li>Native Arabic speaker.</li><li>Candidates from Arab countries are preferred.</li><li>Fluent in English (spoken and written).</li><li>1&ndash;3 years of customer service, hospitality, sales, or client-facing experience.</li><li>Strong communication and interpersonal skills.</li><li>Experience with CRM systems, WhatsApp Business, email, and customer support platforms.</li><li>Highly organized and customer-focused.</li></ul>Location: Abu Dhabi / Dubai, UAEApply: jobs@almenhaz.com WhatsApp: +971 54 185 2704Work Location: In person

Customer Service Executive

Orville Real Estate L.L.C

JOB ALERT &mdash; We Are Hiring!Customer Happiness ConsultantAl Adheed Center &ndash; DubaiWe are looking for motivated and service-driven individuals to join our team at Al Adheed Center. Both experienced and fresh candidates are encouraged to apply!IMPORATANT NOTE : Kindly ensure you meet all the requirements outlined in this post before applying. Applications that do not match the stated criteria will not be considered.Nationality:✅ UAE Nationals✅ Comoros Nationals✅ Other nationalities holding a Marsoum or Local Mother statusPosition Details:✅ Job Title: Customer Happiness Consultant✅ Location: Dubai✅ Vacancies: 4 Positions✅ Gender: Open to All (Male &amp; Female)✅ Employment Type: Full-TimeCompensation:✅ Total Salary: AED 4,000 &ndash; AED 6,000 (based on experience) + Commission✅ Salary is negotiable depending on qualifications and experienceAcademic Qualifications:✅ Bachelor's degree in any field✅ Bachelor's degree in Law is Preferred and an added advantageExperience:✅ Preferred: 1&ndash;2 years of experience at Al Adheed Center/ Dubai Court System✅ Fresh graduates and candidates without prior experience are also welcome to applyCustomer Service &amp; Communication&middot; Excellent verbal and written communication skills in Arabic and/or English&middot; Strong customer-facing and interpersonal skills&middot; Ability to handle customer inquiries, complaints, and requests professionally&middot; Active listening and problem-solving skillsLegal &amp; Court Knowledge&middot; Familiarity with Dubai Courts procedures and services&middot; Basic understanding of UAE legal terminology and documentation&middot; Knowledge of Al Dheed Center services and operationsTechnical Skills&middot; Proficiency in MS Office (Word, Excel, Outlook)&middot; Experience with government service systems or court management software&middot; Data entry and record-keeping accuracySoft Skills&middot; Positive attitude and professional appearance&middot; Ability to work under pressure in a fast-paced environment&middot; Strong time management and organizational skills&middot; Team player with the ability to work independently&middot; Patience, empathy, and a people-first mindsetAdministrative Skills&middot; Attention to detail in handling legal documents and case files&middot; Ability to follow procedures and comply with government regulations&middot; Multitasking across different service requests simultaneouslyTo Apply:Please send your CV to: hiring2026gh@gmail.comPay: From AED4,000.00 per monthWork Location: In person

Explore 1035+ Customer service in United Arab Emirates this July. Find roles across top companies and apply now to boost your career.

1035 customer service jobs In United Arab Emirates

Customer Service

Customer Service Specialist

Customer Service Representative

Customer Service Representative

Customer Service Representative

Customer Service Executive

Customer Service Representative