customer service representative Jobs in United Arab Emirates

customer service representative

call center representative Jobs in United Arab Emirates

call center representative

call center agent Jobs in United Arab Emirates

call center agent

customer service executive Jobs in United Arab Emirates

customer service executive

account support manager Jobs in United Arab Emirates

account support manager

customer service

Air Products

<div>
 At Air Products, our purpose is to bring people together to reimagine what&rsquo;s possible, collaborate and innovate solutions to the world&rsquo;s most significant energy and environmental sustainability challenges. Grow with us as we embark on building tomorrow together by being the safest, most diverse and most profitable industrial gas company in the world.
 
 
 
 Reimagine What&rsquo;s Possible
 
 
 
 
 POSITION SUMMARY:
 
 
 
 <ul>
 <li>
 Customer Service
 </li>
 <li>
 Review customer enquiry
 </li>
 <li>
 Monitor and obtain new tenders, customer RFQ and offer submission
 </li>
 <li>
 Support Account Receivables in Europe
 </li>
 <li>
 Handle existing account from enquiry till the execution of order and payment received in account.
 
 
 </li>
 </ul>
 
 Principal Accountabilities
 
 
 
 This position is accountable for the following end results:
 
 
 <ul>
 <li>
 Preparing detailed quotations, quoting for tenders and follow ups of quotations.
 </li>
 <li>
 Processing order in SAP
 </li>
 <li>
 Handle customer calls
 </li>
 <li>
 Prepare competitive offers on time as per customer requirements &amp; follow-up for outcome, in case not success- analyse the reason of failure.
 </li>
 <li>
 Preparation of Tender documents &amp; follow-ups
 </li>
 <li>
 Customer requirements of Vendor Registrations &amp; updates
 </li>
 <li>
 Acknowledge the receipt of RFQ, Tender to the customers
 </li>
 <li>
 Daily report to line manager
 </li>
 <li>
 Attend all meetings, presentations, trainings as requested by the line manager.
 </li>
 <li>
 Maintain contact with all customers to ensure high levels of customer satisfaction
 </li>
 <li>
 Process the order once the pricing terms and condition &amp; delivery commitment has been satisfactorily settled, approved and agreed by both parties.
 </li>
 <li>
 Good communications with customers
 </li>
 <li>
 Understand Customer complaints and raising the CCR in SAP and coordinate with Quality team.
 </li>
 <li>
 Ensure smooth work process and transactions with BDM&rsquo;s, Supply Chain (OPS), Finance (Accounts) and fulfill (Logistics) to deliver the best service to our customers and ensure correct supply and invoicing, fast and adequate response to requests and complaints.
 </li>
 <li>
 Annual General Price increase program for Key accounts/Regions.
 </li>
 <li>
 Support Credit control, issue credit note/debit note
 </li>
 <li>
 Wallet share development, added value enhancement action plans in order to increase the volume, revenue, ASP and profitability results
 </li>
 <li>
 Support Asset collection/communication with the customers.
 </li>
 <li>
 Create ZLO for empty cylinder collection.
 </li>
 <li>
 Support WB creation and master data update.
 </li>
 <li>
 Follow-up for outcome of offer submitted, in case not success- analyze the reason of failure.
 </li>
 <li>
 Stewardship and growth of assigned accounts
 </li>
 <li>
 Daily housekeeping
 
 
 </li>
 </ul>
 
 Minimum Requirements And Qualifications
 
 
 
 <ul>
 <li>
 Bachelor degree of Business or Equivalent
 </li>
 <li>
 Minimum 5 years' experience in internal sales (GAS INDUSTRY-ADVANTAGE)
 </li>
 <li>
 Knowledge of products and its usage etc.
 </li>
 <li>
 Knowledge of ERP system
 </li>
 <li>
 Good communication &amp; motivational skills
 </li>
 <li>
 Problem solving skills
 </li>
 <li>
 Familiar with the Industrial gas business.
 </li>
 <li>
 Good knowledge in safety
 </li>
 <li>
 Should have good patience and be a good listener
 </li>
 <li>
 Honest, hardworking, willing to make efforts for self-actualization
 </li>
 <li>
 Flexibility in working hours, including weekends and off-hours
 </li>
 <li>
 Good team player
 </li>
 <li>
 Proactive, energetic, aggressive to learn.
 
 
 </li>
 </ul>
 We are the world&rsquo;s largest hydrogen producer with over 80 years of industrial gas experience. We are hydrogen and industrial gas experts delivering safe, end-to-end solutions, investing in real, clean energy projects at scale, and driving the industry forward to generate a cleaner future.
 
 
 At Air Products, we work in an environment where we put safety first, diversity is essential, inclusion is our culture, and each person knows they belong and matter. To learn more, visit About Air Products.
 
 
</div>

Customer Service Executive

IIQAFGROUP

<div>
 
 Company:
 
 IIQAF Group
 
 
 
 Location:
 
 Abu Dhabi, United Arab Emirates
 
 
 
 Industry:
 
 Hospital / Healthcare
 
 
 
 Salary:
 
 AED 6,500 &ndash; AED 7,500 per month
 
 
 
 Job Type:
 
 Full-Time
 
 
 
 Job Overview
 
 
 
 IIQAF Group is seeking a professional and customer-focused
 
 Customer Service Representative in Abu Dhabi
 
 to support our hospital and healthcare operations. The ideal candidate will have experience in
 
 patient support, healthcare customer service, front desk operations, and handling inquiries in a medical environment
 
 .
 
 
 This position is suitable for candidates searching for
 
 Hospital Customer Service jobs in Abu Dhabi, Healthcare Customer Support roles, Medical Receptionist jobs, or Patient Service Representative positions
 
 .
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Provide excellent customer service to patients and visitors
 </li>
 <li>
 Handle inbound and outbound calls professionally
 </li>
 <li>
 Assist patients with appointments, registration, and inquiries
 </li>
 <li>
 Support hospital front desk operations
 </li>
 <li>
 Respond to emails and follow up on patient requests
 </li>
 <li>
 Coordinate with medical and administrative departments
 </li>
 <li>
 Resolve complaints and ensure patient satisfaction
 </li>
 <li>
 Maintain accurate records of interactions and service requests
 </li>
 <li>
 Ensure compliance with hospital policies and confidentiality standards
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree or diploma in Business Administration or related field
 </li>
 <li>
 Strong communication and interpersonal skills
 </li>
 <li>
 Experience in handling patient services or medical reception preferred
 </li>
 <li>
 Proficiency in Microsoft Office and basic computer systems
 </li>
 <li>
 Ability to work in a fast-paced healthcare setting
 </li>
 <li>
 Immediate joiners preferred
 </li>
 </ul>
</div>

Customer Service Representative

First Abu Dhabi Bank (FAB)

<div>
 As a Customer Service Representative, you will be the face of our company, representing FAB with every customer interaction. Your primary goal is to ensure an exceptional customer experience by providing accurate and timely information, resolving queries, and offering solutions. You will be a key contributor to our team, working collaboratively to maintain our high standards of service and uphold the company's reputation.
</div>

Firex Technologies LLC

We are seeking a highly motivated and experienced Customer Service and Sales Representative to join our team. As a Customer Service and Sales Representative, you will be responsible for answering incoming customer phone calls, resolving customer issues, maintaining customer satisfaction ratings, and finding new clients to attract them to our project. The ideal candidate should have excellent communication skills, be fluent in multiple languages, have experience in sales, and possess a UAE driving license.Responsibilities:<ul><li>Answer incoming customer phone calls and take appropriate action for each call.</li><li>Maintain customer satisfaction ratings based on explicit criteria set forth by the company.</li><li>Use company policies to determine if there can be an immediate resolution to a customer issue or if that issue requires managerial input.</li><li>Input data into the company computer platform to keep each customer record updated.</li><li>Find new clients and attract them to the project.</li><li>Achieve sales targets.</li></ul>Requirements:<ul><li>Minimum 2 years of experience in a similar role in UAE</li><li>Fluency in English/Arabic (Compulsory)</li><li>UAE driving license</li><li>Excellent communication and interpersonal skills</li><li>Ability to work in a fast-paced environment</li><li>Strong problem-solving skills</li><li>Positive attitude and willingness to learn</li><li>Ability to achieve sales targets</li></ul>Job Type: Full-timeAbility to commute/relocate:<ul><li>Ajman: Reliably commute or planning to relocate before starting work (Preferred)</li></ul>Experience:<ul><li>customer service: 2 years (Required)</li></ul>License/Certification:<ul><li>driving license (Required)</li></ul>Work Location: In person

Mazaj Trading

We are looking for an enthusiastic and proactive Customer Service Executive to join our team at a mobile applications company. The candidate will be responsible for handling user inquiries, resolving issues, and delivering an excellent user experience in line with the company&rsquo;s quality standards.Key Responsibilities:<ul><li>Respond to customer inquiries across multiple channels (phone, email, live chat, social media)</li><li>Follow up on complaints and resolve them quickly and effectively</li><li>Record and track customer feedback to ensure service improvements</li><li>Provide user support and explain app features and benefits</li><li>Collaborate with development and marketing teams to provide solutions to technical or operational issues</li><li>Contribute to improving customer support methods and enhancing the user experience</li></ul>Requirements:<ul><li>University degree or equivalent experience in customer service or a related field</li><li>Previous experience in customer support (preferably in tech companies or mobile apps)</li><li>Excellent communication skills in Arabic and English</li><li>Ability to handle challenging situations professionally</li><li>Strong organizational skills and ability to follow issues through to resolution</li><li>Proficiency in CRM systems is considered an advantage</li></ul>Benefits:<ul><li>Competitive salary</li><li>Dynamic and tech-driven work environment</li><li>Opportunities for professional development and training</li><li>Health insurance and annual leave</li></ul>Job Type: Full-timePay: AED2,500.00 - AED3,500.00 per monthExperience:<ul><li>Customer Service Executive: 3 years (Preferred)</li></ul>Language:<ul><li>English and Arabic (Preferred)</li></ul>Work Location: In person

Copart Middle East

<div>
 
 We are looking for a
 
 Customer Service Representative
 
 to join our team and manage high-volume
 
 inbound and outbound calls
 
 . This role is ideal for someone who thrives in a fast-paced environment, communicates confidently, and is passionate about delivering excellent customer experiences.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Handle
 
 inbound and outbound customer calls
 
 in a professional and timely manner
 </li>
 <li>
 Respond to customer inquiries, complaints, and service requests efficiently
 </li>
 <li>
 Provide accurate information and guide customers through processes
 </li>
 <li>
 Record and track all customer interactions in the system
 </li>
 <li>
 Coordinate with internal teams to resolve issues and ensure quick turnaround
 </li>
 <li>
 Follow up with customers to ensure resolution and satisfaction
 </li>
 <li>
 Maintain high service standards in line with company policies
 </li>
 <li>
 Support additional customer service tasks when required
 </li>
 </ul>
 
 
 Job Requirements:
 
 
 <ul>
 <li>
 Proven experience in a
 
 call center or phone-based customer service role
 
 </li>
 <li>
 Fluent in
 
 English and Arabic
 
 (spoken and written)
 </li>
 <li>
 Strong communication, listening, and problem-solving skills
 </li>
 <li>
 Ability to handle high call volumes and work under pressure
 </li>
 <li>
 Organized with strong attention to detail
 </li>
 <li>
 Professional, calm, and customer-focused approach
 </li>
 </ul>
 
 
 Preferred:
 
 
 <ul>
 <li>
 Experience in the
 
 automotive or motor insurance industry
 
 </li>
 <li>
 Previous experience working in the UAE
 </li>
 </ul>
 
 
</div>

Bloom Era Flowers

We are looking for a Customer Service Representative to manage customer interactions via WhatsApp. The role includes responding to inquiries, coordinating with receivers, and arranging deliveries. The ideal candidate should have experience using WhatsApp Business, strong professional English skills, and excellent communication abilities. Basic florist tasks will also be required, such as preparing and trimming flowers.Job Type: Full-timePay: AED2,000.00 - AED2,500.00 per monthWork Location: In person

Explore 1673+ Customer service in United Arab Emirates this May. Find roles across top companies and apply now to boost your career.

1673 customer service jobs In United Arab Emirates

Customer Service Executive

Customer Service Representative

Customer Service Representative

Customer Service Representative

Customer Service Executive

Customer Service Representative

Customer Service Representative