customer sales representative Jobs in Lahore

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customer service officer

ORBIN

Job Description:We are looking for a motivated Documentation &amp; Customer Service Officer to join our team. The ideal candidate will be responsible for maintaining accurate records, tender management and submissions, coordinating with cross-functional teams, and ensuring smooth operational workflows. If you are a detail-oriented and experienced in Documentation &amp; Customer Service with a solid understanding of financial management, we invite you to apply and contribute to our organization's financial success.Responsibilities:<ul><li>Maintain record of Projects, Tender Sheets, Bid Securities &amp; Performance Guarantee sheet.</li><li>Tender management, including tender search from different e-platforms, formation and submission of tenders.</li><li>Timely tax challans recoveries &amp; payment recoveries or payment follow-ups from customers via calls/emails.</li><li>Submission of Data and Activity/Progress Reports on required frequency.</li><li>Assist team lead in managing daily operations.</li><li>Team Work &amp; Coordination with Cross Functional Teams including pre-sales and sale team.</li><li>To perform any other task assigned by the management.</li></ul>Skills:<ul><li>Tender management</li><li>Strong communication and presentation skills.</li><li>Strong problem-solving and decision-making skills.</li></ul>Experience and Requirements:<ul><li>Familiarity with tender management management.</li><li>Proven experience as an Documentation &amp; Customer Service or in a similar role.</li></ul>Education:<ul><li>University Degree in Business Administration.</li></ul>Timings:<ul><li>09:00am - 06:00pm (Monday - Friday).</li></ul>LinkedIn page:https://www.linkedin.com/company/orbin/mycompany/?viewAsMember=trueCompany Website:https://orbin.com.pk/Contact us and send your CV on email:hr@orbin.com.pkJob Types: Full-time, FresherPay: Rs35,000.00 - Rs45,000.00 per monthApplication Question(s):<ul><li>Are currently working?</li></ul>Current and Expected salary? Your Residence? If selected, how soon can you join us?<ul><li>Have you handled tender management, documentation, compliance before?</li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>Documentation &amp; Customer Service : 1 year (Required)</li></ul>License/Certification:<ul><li> Rate your proficiency with MS Excel, MS WORD, Google Sheets? (Required)</li></ul>Work Location: In personApplication Deadline: 05/09/2025

Documentation & Customer Service Officer

Eastgate Industries Pvt Ltd

Job Description:<ul><li>Evaluates routing, load management and ensures tracking of delivery vehicles.</li><li>Collaborates with 3pl service provider for effective and efficient daily operations and conducts periodic meetings to resolve operational issues effectively.</li><li>Monitors the overall inventory control system and schedules daily &amp; weekly inventory checks as per the sops.</li><li>&#65279;Monitors &amp; ensures timely closure on all in-transit damages/shortages and open orders to avoid inventory variations.</li><li>Seeks guidance from logistics manager and supply planning manager for all inventory-related in-transit issues for appropriate actions to avoid inventory disputes.</li><li>Keeps track of the warehouse situation, capacity outlooks, defines requirements and leads/coordinates with 3pl service provider for continuous improvement to help avoid warehouse capacity chokes.</li><li>Deployment of all service providers &amp; logistic contracts on a monthly basis, evaluate their performance to ensure meeting the company operational standards.</li><li>Initiates cost saving measures while critically &amp; continuously evaluating ongoing operations to yield maximum cost efficiencies.</li></ul>Behavioral Skills:<ul><li>Goal Directedness.</li><li>Vision, Strategy and Panning.</li><li>Entrepreneurial Orientation.</li><li>Coaching &amp; Mentoring.</li><li>Leading Creativity and Innovation.</li></ul>Education &amp; Experience:<ul><li>Preferably Graduate in a reputable university.</li><li>Minimum 3 years of experience in Logistics, Warehousing, and Supply Planning.</li></ul>Industry Background:<ul><li>FMCG</li></ul>Job Type: Full-timeEducation:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>FMCG: 1 year (Required)</li></ul>Location:<ul><li>Lahore (Required)</li></ul>Work Location: In person

Customer Service & Logistics Officer-LHR

Mugshei

Job Title: Client Relationship Officer Location: Garden Town, Lahore (On-site) Job Type: Full-TimeAbout Us:Mugshei Pvt Ltd is a trusted name in the custom packaging and e-commerce solutions industry. We are committed to helping businesses elevate their brand identity through innovative packaging and digital solutions. At Mugshei, we believe in building long-term partnerships with our clients by providing exceptional service and value-driven results.Job Summary:We are looking for a motivated and customer-focused Client Relationship Officer to join our team. This role requires an individual who can serve as the main point of contact for clients, ensure smooth communication, handle concerns effectively, and strengthen long-term business relationships that drive client satisfaction and loyalty.Key Responsibilities:<ul><li>Act as the primary liaison between Mugshei Pvt Ltd and its clients.</li><li>Understand client requirements and provide customized solutions to meet their needs.</li><li>Manage client inquiries, resolve issues promptly, and ensure timely follow-up.</li><li>Build and maintain strong, long-term client relationships to encourage retention and growth.</li><li>Collaborate with internal teams (sales, marketing, design, and operations) to deliver quality solutions.</li><li>Maintain accurate documentation of client communications and feedback.</li><li>Identify cross-selling and upselling opportunities to maximize client value.</li><li>Monitor client satisfaction levels and share insights with management for continuous improvement.</li><li>Prepare reports, presentations, and proposals for clients when needed.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree in Business Administration, Marketing, or a related field.</li><li>Prior experience in client relationship management, sales, or customer service (packaging or e-commerce industry experience is a plus).</li><li>Strong communication and interpersonal skills.</li><li>Ability to manage multiple clients and prioritize tasks effectively.</li><li>Problem-solving skills with a client-first approach.</li><li>Proficiency in MS Office and CRM software.</li><li>A proactive team player with the ability to work independently.</li></ul>What We Offer:<ul><li>Competitive salary and performance-based incentives.</li><li>Opportunities for professional development and career growth.</li><li>A collaborative and supportive workplace culture.</li><li>The chance to build long-term client relationships in a rapidly growing company.</li></ul>Job Type: Full-timePay: Rs60,000.00 - Rs80,000.00 per monthWork Location: In person

Client Relationship Officer - Night Shift

UK Imports & Exports

Graphics Media Corporation is a dynamic and innovative organization specializing in design, printing, advertising/media solutions &ndash; adjust to your company focus. We pride ourselves on delivering exceptional services to our clients and building strong, long-term relationships.Position Overview:We are looking for a motivated and customer-focused Customer Representative Officer (CRO) to join our team. The ideal candidate will serve as the first point of contact for clients, providing professional assistance, handling inquiries, and ensuring customer satisfaction.Key Responsibilities:Handle inbound and outbound calls, emails, and messages to assist clients.Provide information about products, services, and solutions offered by the company.Resolve customer complaints, queries, and issues in a timely and professional manner.Maintain accurate records of customer interactions in the CRM system.Collaborate with internal departments (sales, design, operations) to ensure smooth service delivery.Follow up with clients to ensure satisfaction and build long-term relationships.Support the sales team by identifying potential leads and cross-selling opportunities.Requirements:Bachelor&rsquo;s degree (preferred) or equivalent experience in customer service or related field.Strong communication (verbal &amp; written) and interpersonal skills.Ability to manage multiple tasks and handle pressure in a fast-paced environment.Problem-solving attitude with patience and empathy for customers.Proficiency in MS Office and CRM software (preferred).Previous experience in customer service, call center, or sales support will be an advantage.What We Offer:Competitive salary package.Professional growth and training opportunities.Friendly and supportive work environment.Opportunity to work with a leading name in the media &amp; graphics industry.Please WhatsApp your CV at: 03224002423Job Type: Full-timePay: Rs30,000.00 - Rs40,000.00 per monthWork Location: In person

Cusotmer Representative Officer

365 Care Group Private Limited

Job Title: Customer Support Officer Job Location: Gulberg 3, Lahore Salary: Rs. 40,000 to 50,000 Job Type: Full Time Two Shifts:Morning: 11:00 a.m-11:00 p.mNight : 11:00 p.m-11:00 a.mWorking Days: 5Job Overview: We are looking for Customer Support Representative who can perform the following tasks:<ul><li>Perform daily Control Room Operations</li><li>Take Employees calls and provide accurate, satisfactory answers to their queries and concerns</li><li>Guide callers through troubleshooting, navigating the company site or using the products or services</li><li>Shift confirmation messages from staff on daily basis</li><li>Updates Employee duties times through Roster Management System</li><li>Identifying, escalating priority issues and reporting to the high-level management.</li><li>Anticipate escalation and take over calls when needed</li><li>Other duties as assigned</li><li>Required training will be provided</li></ul>Skills required:<ul><li>English Communication Skills</li><li>Data Management/Office Organization Skills</li><li>Problem Solving Skills</li><li>Attention to detail</li><li>Professionalism</li><li>Multi-tasking</li></ul>Education:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>0-1 years experience required.</li></ul>Job Types: Full-time, FresherPay: Rs40,000.00 - Rs50,000.00 per monthEducation:<ul><li>Bachelor's (Preferred)</li></ul>Work Location: In person

Customer Support Officer(Male)

Job Title: Customer Support Officer Job Location: Gulberg 3, Lahore Salary: Rs. 40,000 to 50,000 Job Type: Full Time Two Shifts: Morning: 11:00 a.m-11:00 p.mNight : 11:00 p.m-11:00 a.mWorking Days: 5Two off: Consecutive but rotationalJob Overview: We are looking for Customer Support Representative who can perform the following tasks:<ul><li>Perform daily Control Room Operations</li><li>Take Employees calls and provide accurate, satisfactory answers to their queries and concerns</li><li>Guide callers through troubleshooting, navigating the company site or using the products or services</li><li>Shift confirmation messages from staff on daily basis</li><li>Updates Employee duties times through Roster Management System</li><li>Identifying, escalating priority issues and reporting to the high-level management.</li><li>Anticipate escalation and take over calls when needed</li><li>Other duties as assigned</li><li>Required training will be provided</li></ul>Skills required:<ul><li>English Communication Skills</li><li>Data Management/Office Organization Skills</li><li>Problem Solving Skills</li><li>Attention to detail</li><li>Professionalism</li><li>Multi-tasking</li></ul>Education:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>0-1 years experience required.</li></ul>Job Types: Full-time, FresherPay: Rs40,000.00 - Rs50,000.00 per monthWork Location: In person

Customer Service Representative - Male

Green Clean

Job Overview:We are seeking a detail-oriented and organized Case Processing Officer to manage immigration petitions and related casework. The role involves reviewing, preparing, and submitting immigration applications, ensuring compliance with immigration laws, and maintaining accurate records throughout the petition process.Key Responsibilities:<ul><li>Manage, track, and process immigration petitions and applications (family-based, employment-based, or business petitions).</li><li>Review client documentation and ensure accuracy and completeness before submission.</li><li>Coordinate with clients to collect required forms, evidence, and supporting documents.</li><li>Prepare and draft petitions, cover letters, and case summaries for submission to relevant immigration authorities.</li><li>Maintain case files, update records, and monitor deadlines to ensure timely submission of petitions.</li><li>Communicate with government agencies (e.g., USCIS, NVC, Embassies/Consulates) regarding case status and updates.</li><li>Provide clients with updates on their petitions, explaining timelines and next steps clearly.</li><li>Ensure compliance with immigration laws, policies, and internal procedures.</li><li>Collaborate with immigration attorneys, consultants, or team members to support complex cases.</li><li>Handle confidential client information with integrity and professionalism.</li></ul>Qualifications &amp; Skills:<ul><li>Bachelor&rsquo;s degree in Law, International Relations, Public Administration, or a related field (preferred).</li><li>Prior experience in immigration case processing, legal support, or petition management is highly desirable.</li><li>Strong knowledge of immigration procedures, forms, and documentation requirements.</li><li>Excellent organizational and time-management skills with attention to detail.</li><li>Strong communication skills (written and verbal).</li><li>Ability to manage multiple cases and meet strict deadlines.</li><li>Proficiency in MS Office Suite and case management software.</li><li>High level of professionalism, confidentiality, and client service orientation.</li></ul>What We Offer:<ul><li>Competitive salary and benefits.</li><li>Professional training and development opportunities.</li><li>Exposure to international immigration processes.</li><li>Supportive and collaborative work environment.</li></ul>Job Types: Full-time, Part-time, Temporary, Contract, Internship, Fresher Contract length: 48 monthsPay: Rs30,000.00 - Rs50,000.00 per monthExpected hours: 48 per weekWork Location: In person

Case Processing Officer

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