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customer support representative Jobs in Lahore

customer support representative

accounts officer

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call center representative Jobs in Lahore

call center representative

customer service officer

United Software & Technologies International Pvt. Ltd

We are looking for motivated and customer-focused individuals for the position of General Insurance Sales Agent / Customer Service Officer. The ideal candidate will be responsible for handling customer inquiries, generating sales, and providing excellent customer support for Motor, Travel, and Health Insurance products through calls, WhatsApp, and social media platforms.Key Responsibilities:<ul><li>Respond to customer inquiries professionally and efficiently.</li><li>Generate sales for general insurance products through calls and digital platforms.</li><li>Guide customers regarding policy coverage, pricing, and benefits.</li><li>Follow up with leads and maintain strong customer relationships.</li><li>Achieve assigned sales targets while maintaining service quality standards.</li><li>Maintain accurate customer records and daily reporting.</li></ul>Requirements:<ul><li>Intermediate / Bachelor&rsquo;s degree preferred.</li><li>Strong communication and interpersonal skills.</li><li>Experience in sales, call center, or customer service will be preferred.</li><li>Ability to work in a target-driven environment.</li><li>Basic knowledge of insurance products will be an added advantage.</li></ul>Apply Now: hr@theunitedsoftware.comPay: Rs60,000.00 - Rs90,000.00 per monthWork Location: In person

General Insurance Sales Agent / Customer Service Officer

Unique Track Pvt. LTD.

A well reputed Private Company is looking for a position of Customer Support Officer at their office in Johar Town, Lahore.Eligibility Requirements: Minimum Qualification: Inter Years of Experience: Fresh Salary Package: Basic + CommissionBasic Salary: PKR 30,000/- to PKR 40,000/-Job Types: Full-time, Contract, Fresher Contract length: 12-24 monthsPay: Rs30,000.00 - Rs40,000.00 per monthWork Location: In person

Slaes and Customer Support Officers

SKY RISE VISA CONSULTANT (PRIVATE) LIMITED

Job Title: Case Processing OfficerCompany: Sky Rise Visa Consultant Location: 1141-F lake city Meadows (ex State life Society) Lahore, PakistanJob Description: We are seeking a detail-oriented and responsible Case Processing Officer to join our visa consultancy team in Lahore. The candidate will be responsible for handling visa applications, ensuring accurate documentation, and guiding clients throughout the process.Responsibilities:<ul><li>Review and process student/visit/work visa applications</li><li>Check and verify all documents for accuracy and completeness</li><li>Communicate with clients regarding missing or required documents</li><li>Maintain proper records of all cases</li><li>Coordinate with embassies and internal team</li></ul>Requirements:<ul><li>Minimum qualification: Bachelor&rsquo;s preferred</li><li>Strong communication skills (English &amp; Urdu)</li><li>Basic computer skills (MS Word, Excel, Email)</li><li>Good attention to detail</li><li>Experience in visa consultancy will be preferred</li></ul>Job Type: Full-timeSalary: PKR 35,000 &ndash; 65,000 (depending on experience)Location: Office-based in LahoreHow to Apply: Apply through Indeed or send your CV to: skyrisevisaconsultant@gmail.com Contact: 03390880002Pay: Rs40,000.00 - Rs100,000.00 per hourWork Location: In person

Case Processing Officer

IGET Solutions PVT Ltd

We are looking for a dedicated and customer-focused Customer Service Representative to join our team in IGET SOLUTIONS PVT LTD. The ideal candidate will be responsible for handling customer interactions, resolving queries, and ensuring a high level of customer satisfaction through professional communication.Key Responsibilities<ul><li>Handle inbound and outbound customer calls in a professional manner</li><li>Respond to customer queries via calls, emails, or chat support</li><li>Provide accurate information about products and services</li><li>Resolve customer complaints efficiently and maintain customer satisfaction</li><li>Maintain proper records of customer interactions and transactions</li><li>Follow communication scripts and company policies</li><li>Work closely with team members and supervisors to improve service quality.</li></ul>Timings: 5:00 PM Till 2:00AM LOCATION: Bahria town-Lahore. Salary: Up to Rs. 80,000. NIGHT SHIFT.Job Type: Full-tiJob Type: Full-timeWork Location: In person

Customer Service Agent

Suncore immigration solutions

Company DescriptionSuncore Immigration Solutions is a leading Canadian immigration firm located in Canada with a team of Regulated Canadian Immigration Consultants (RCIC) authorized to represent clients across the globe for Immigration, refugee and Citizenship Canada(IRCC).Role DescriptionThis is a full-time on-site Front Desk Receptionist and customer relationship role located in Dha phase 6 Lahore. The Front Desk Receptionist will be responsible for phone etiquette, receptionist duties, clerical skills, communication, and providing excellent customer service on a day-to-day basis.Qualifications<ul><li>Phone Etiquette and Communication skills</li><li>Receptionist Duties and Clerical Skills</li><li>Strong Customer Service abilities</li><li>Ability to handle multiple tasks and prioritize effectively</li><li>Fluency in English and Urdu languages</li><li>Experience in a similar role is a plus</li><li>Bachelor degree or equivalent</li><li>Cold Calling</li><li>Followup</li></ul>Job Type: Full-timePay: Rs40,000.00 - Rs60,000.00 per monthLocation:<ul><li>Lahore (Preferred)</li></ul>Work Location: In person

customer relationship officer

Cybernet Internet Services Pvt. Ltd.

Company: Cyber Internet Services (Pvt.) Limited (CYBERNET)Position: Tele Sales ExecutiveDivision: StormFiberDepartment: SalesSalary Package: Basic salary + fuel (Approx 50k per month). Benefits: Health Coverage (Spouse + Children), Provident Fund, Annual Bonuses.Job Location: Lahore (onsite)Overall, Scope:We are looking for an enthusiastic Customer care Officer to contribute in engaging and retaining customers for our company. You will be responsible for assisting and guiding customers over the phone and maintaining good customer relationships.An effective Customer Care Officer must be an excellent communicator and have superior people skills. They must be comfortable presenting products or services over the phone including working on data provided to guide customers dealing with complaints and doubts.Customer Carer Officer is primarily responsible for ensuring that customers or employees remain engaged with a company and do not leave or churn. This role is crucial in maintaining long-term relationships and stability within an organization.Responsibilities:&middot; Contact potential or existing customers to inform them about a product or service using scripts&middot; Answer questions about products or the company&middot; Ask questions to understand customer concerns and address them&middot; Work on customer complaints to retain them.&middot; Enter and update customer information in the database&middot; Take and process orders in an accurate manner&middot; Go the &ldquo;extra mile&rdquo;.&middot; Keep records of calls and sales and note useful informationRequirements (Females only):&middot; Intermediate (FA/FSC) or BSc/BA will be a plus (Females only)&middot; Experience as a Customer Care / Support Officer representative or other sales/customer service role&middot; Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems&middot; Ability to learn about products and services and describe/explain them to prospects&middot; Excellent knowledge of English&middot; Excellent communication and interpersonal skills&middot; Cool-tempered and able to handle rejection&middot; Outstanding negotiation skills with the ability to resolve issues and address complaintsJob Type: Full-timeJob Type: Full-timePay: Rs48,000.00 - Rs50,000.00 per monthWork Location: In person

Tele Sales Executive (Female)

Compass Training and Consultancy Pvt. Ltd.

Have you worked with International CustoWe are seeking a seasoned Customer Service Specialist to serve as the voice of our brand for a global clientele. In this role, you will not merely answer questions; you will drive sales and provide premium support across international markets.This position is designed for a career-driven professional with a strong background in E-commerce who thrives in a fast-paced, omnichannel environment. You will manage complex inquiries, facilitate sales, and ensure seamless order fulfillment while maintaining impeccable service standards.Key Responsibilities<ul><li>Omnichannel Communication: Manage high-volume inbound inquiries via Live Chat, VOIP/Phone, and Email with a focus on &quot;First Contact Resolution&quot; and sales conversion.</li><li>E-commerce Operations: Expertly navigate order management systems to handle complex logistics, returns, product advisory, and payment queries.</li><li>Proactive Engagement: Execute strategic outbound calls for case resolution and sales follow-ups to maximize customer retention and lifetime value.</li><li>Cross-Functional Collaboration: Liaise effectively with internal Sales, Logistics, and Technical Support departments to streamline operations and solve escalated issues.</li><li>CRM Management: Maintain meticulous records of all client interactions within the CRM, ensuring data integrity and accurate reporting.</li><li>Brand Ambassadorship: Maintain a polished, customer-centric attitude at all times, de-escalating conflicts with professionalism and empathy.</li></ul>Mandatory Requirements (Please Read Carefully)<ul><li>Experience: Minimum of 3 years of proven experience in Customer Support and Sales within an International E-commerce environment.</li><li>Language Proficiency: Native or C2-level proficiency in English is non-negotiable. You must possess exceptional verbal articulation (neutral accent preferred for international markets) and flawless written grammar.</li><li>Industry Knowledge: Demonstrated experience with E-commerce platforms (e.g., Shopify, Magento, Salesforce) and ticketing systems (e.g., Zendesk, Intercom).</li><li>Education: Bachelor&rsquo;s Degree required.</li></ul>Candidate Profile<ul><li>Global Mindset: You have prior experience serving customers in North American, European, or Australian markets and understand international service expectations.</li><li>Tech-Savvy: You are comfortable juggling multiple software tools simultaneously and learning new systems rapidly.</li><li>Problem Solver: You are detail-oriented and proactive, capable of working independently to resolve issues without constant supervision.</li><li>Resilient: You maintain composure under pressure and treat challenging interactions as opportunities to build loyalty.</li></ul>Pay: Rs110,000.00 - Rs160,000.00 per monthApplication Question(s):<ul><li>Are you available for the onsite role at Arfa Karim Tower From Mon-Fr 1PM - 10PM and alternate saturdays off?</li><li>How would you rate yourself in spoken English out of 10?</li></ul>Work Location: In person

Explore 523+ Customer service officer in Lahore this May. Find roles across top companies and apply now to boost your career.

523 customer service officer jobs In Lahore

General Insurance Sales Agent / Customer Service Officer

Slaes and Customer Support Officers

Case Processing Officer

Customer Service Agent

customer relationship officer

Tele Sales Executive (Female)

Customer Service Agent