accounts officer

customer sales representative Jobs in Lahore

customer sales representative

customer service representative Jobs in Lahore

customer service representative

admin officer

customer support representative Jobs in Lahore

customer support representative

customer service officer

Raaziq International PVT LTD

Raaziq Express Logistics (RXL) &ndash; a division of the Raaziq Group, a pioneer in 3PL excellence since 1974 &ndash; is looking for a dynamic and results-driven Sales Executive to join our team in Karachi.Key ResponsibilitiesDrive sales of warehousing and ancillary logistics services to prospective clients.Build and sustain strong, long-term business relationships with corporate customers.Identify, pursue, and convert new business opportunities to meet and exceed sales targets.Represent Raaziq professionally in client meetings, presentations, and negotiations.RequirementsEducation: Master&rsquo;s degree (preferably in Business, Marketing, Supply Chain, or a related field).Experience: 2&ndash;3 years of proven experience in Sales &amp; Marketing within Warehousing, Logistics, or SMC.Skills: Excellent communication, negotiation, and interpersonal skills with a proactive, client-focused approach.Mobility: Must have own conveyance.Location: Head Office LahoreCompensation: Market-competitive package, aligned with experience and performanceApply atkainat.shadab@raaziq.comJob Type: Full-timeWork Location: In person

Customer Service Officer

NCBA&E FLC

Job Title: Marketing Officer - Inquiries Job Summary: We're looking for a skilled Marketing Officer to join our team and handle inquiries from prospective students, current students, and other stakeholders. You'll provide exceptional service and support via phone and email, while promoting our university's programs and services.Responsibilities: - Respond to phone and email inquiries in a timely and professional manner - Provide accurate information about university programs, services, and policies - Assist with student enrollment and registration processes - Resolve student complaints and concerns in a professional and courteous manner - Maintain up-to-date knowledge of university programs, services, and policies - Collaborate with internal teams to resolve student issues - Meet or exceed performance metrics and targetsRequirements: - 1-2 years of experience in customer service or a related field - Excellent communication and interpersonal skills - Strong problem-solving and analytical skills - Ability to work in a fast-paced environment and meet deadlines - Proficient in MS Office and customer service software - Strong customer service skills and ability to provide exceptional service - Ability to work independently and as part of a team - Fluency in EnglishPreferred Qualifications: - Bachelor's degree or master degree in relevant field - Knowledge of student services and university policies - Certification in customer service or a related fieldWhat We Offer: - Competitive salary and benefits package - Opportunities for career growth and development - Comprehensive training and support - Positive and supportive work environmentApply nowKindly submit your resumeJob Type: Full-timePay: Rs35,000.00 - Rs40,000.00 per monthAbility to commute/relocate:<ul><li>Lahore: Reliably commute or planning to relocate before starting work (Required)</li></ul>Work Location: In person

Marketing officer

BB Holdings

Customer Relationship Officer Location: Lahore (On-site) Job Type: Full-timeWe are looking for a highly motivated and customer-focused Customer Relationship Officer to join our growing team. This role is ideal for individuals with 1.5 to 2 years of experience in client services or customer success, especially in UK and USA-based campaigns.. However, freshers with excellent communication skills and a strong passion for customer service are also encouraged to apply.As a Customer Relationship Officer you will be the primary point of contact for our clients, responsible for delivering exceptional support, resolving issues efficiently, and ensuring a positive overall customer experience.Key Responsibilities<ul><li>Respond to customer inquiries, concerns, and support requests via phone and email in a timely and professional manner</li><li>Resolve customer complaints and troubleshoot technical issues to ensure high levels of customer satisfaction</li><li>Maintain comprehensive knowledge of our products and services, staying up to date on new features and updates</li><li>Process orders, returns, and exchanges; escalate issues to relevant departments as needed</li><li>Accurately log and track customer interactions using CRM tools for future reference and reporting</li><li>Follow up on unresolved issues to ensure timely resolution and customer satisfaction</li><li>Collaborate with internal departments (e.g., Sales, Product Development, and Marketing) to address client needs and improve service delivery</li><li>Share feedback and insights on recurring issues or customer trends to support process improvements</li><li>Participate in ongoing training to enhance service skills and product knowledge</li></ul>Qualifications<ul><li>Fresh graduates are welcome to apply</li><li>1.5 to 2 years of experience in a customer support or client services role is preferred</li><li>Strong communication skills in both verbal and written English, with a professional and empathetic tone</li><li>Excellent problem-solving abilities and the confidence to manage challenging situations</li><li>Ability to multitask and handle multiple client issues simultaneously</li><li>Comfortable working under pressure and meeting deadlines while maintaining accuracy</li><li>A positive, proactive attitude and a passion for customer success</li><li>Experience in technical troubleshooting or in an international BPO/Call Center environment is a plus.</li><li>Age Limit: Less than 40</li></ul>Why Join Us?<ul><li>Competitive salary and benefits package</li><li>Opportunities for career growth and professional development</li><li>A supportive, collaborative, and dynamic team environment</li><li>A chance to work with a diverse group focused on delivering top-tier customer experiences</li></ul>Shift Timings<ul><li>Summer: 01:00 PM &ndash; 10:00 PM</li><li>Winter: 02:00 PM &ndash; 11:00 PM</li></ul>Note: This is an on-site role. Remote work is not available for this position.Ability to Commute: Must be able to commute to Lahore.Job Type: Full-timePay: Rs70,000.00 - Rs100,000.00 per monthWork Location: In person

Customer Relationship Officer

ACE Union

Position Summary The Customer Experience Officer/Executive will be responsible for ensuring a seamless, efficient, and customer-centric experience across all touchpoints of the remittance journey. This role involves managing customer interactions, addressing queries and complaints, monitoring service quality, and collaborating with internal teams to enhance customer satisfaction. The officer will serve as the voice of the customer, ensuring that the company&rsquo;s remittance services are delivered with reliability, compliance, and empathy.Key Responsibilities<ul><li>Act as the first point of contact for customers through phone, email and chat.</li><li>Handle customer inquiries regarding remittance transactions, account setup, service processes, and problem resolution.</li><li>Monitor end-to-end customer journey to identify pain points and recommend process improvements.</li><li>Ensure compliance with regulatory requirements (KYC, AML, data protection) while addressing customer requests.</li><li>Escalate unresolved issues to relevant departments and ensure timely follow-up until closure.</li><li>Maintain accurate records of customer interactions and feedback in the CRM system.</li><li>Assist in creating and implementing customer experience initiatives and service quality standards.</li><li>Collaborate with product, compliance, and operations teams to streamline processes and enhance customer satisfaction.</li><li>Support in preparing periodic reports on customer feedback, complaints, and service performance.</li><li>Educate customers on digital channels, transaction processes, and self-service options to enhance efficiency.</li></ul>Requirements:Key Competencies &amp; Skills<ul><li>Strong communication skills (verbal &amp; written) in English.</li><li>Excellent interpersonal and problem-solving abilities with customer-first mindset.</li><li>Ability to handle stress and work effectively in a fast-paced environment.</li><li>Familiarity with remittance services, financial products, or fintech industry is a plus point.</li><li>Proficiency in MS Office and CRM.</li></ul>Qualifications &amp; Experience<ul><li>Bachelor&rsquo;s degree in Business Administration, Finance, Commerce, or related field.</li><li>0&ndash;3 years of experience in customer service/customer experience, preferably in fintech, banking, or remittance industry.</li><li>Fresh graduates with strong communication and customer handling skills may also be considered.</li></ul>Job Type: Full-timePay: Rs60,000.00 - Rs90,000.00 per monthApplication Question(s):<ul><li>What is your current compensation package?</li><li>What is your expected salary?</li><li>Is it possible for you to commute daily to Gulberg-3 Lahore, or to relocate to Lahore city for this job?</li><li>The shift timing connected with the role is 01 PM PST to 10 PM PST. Is it feasible for you to work in these timings?</li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Language:<ul><li>English Proficiently ? (Required)</li></ul>Work Location: In person

Customer Experience Officer/Executive

E-Dental Mart

Location: Lahore Company: E-Dental Mart Job Type: Full-TimeAbout E-Dental Mart:E-Dental Mart is Pakistan&rsquo;s leading online and retail dental supplies company, dedicated to providing high-quality dental products, instruments, and materials to clinics, hospitals, and dental professionals nationwide. Guided by Islamic values and a customer-first approach, we continuously strive for operational excellence and professional growth.Position Overview:We are looking for a detail-oriented and responsible Order Fulfillment Officer (OFO) to manage the complete order cycle &mdash; from order processing and packaging to coordination with courier partners for timely delivery. The ideal candidate will ensure that every customer order is fulfilled accurately, efficiently, and on time.Key Responsibilities:<ul><li>Receive and verify daily customer orders through the CRM(POS) system and sales team.</li><li>Coordinate with the Store, Dispatch, and Sales Departments to ensure order accuracy.</li><li>Prepare and pack products safely according to standard packaging procedures.</li><li>Create CN numbers and coordinate with courier services for daily dispatches.</li><li>Update order status in software (CRM, POS Punching, QuickBooks / internal portal) after dispatch.</li><li>Track shipments and resolve delivery or courier-related issues promptly.</li><li>Maintain daily order logs and ensure zero &ldquo;stock awaiting&rdquo; cases.</li><li>Communicate with customers regarding order confirmations, delays, or replacements.</li><li>Report daily order completion status to the Director and HR Department.</li><li>Ensure compliance with company SOPs and quality standards in every dispatch.</li></ul>Requirements:<ul><li>Graduate (Matric, Inter can apply as well)</li><li>1&ndash;2 years of experience in logistics, dispatch, or order management (fresh graduates with strong organizational skills may apply).</li><li>Strong coordination, communication, and time management skills.</li><li>Ability to work in a fast-paced environment with attention to detail.</li></ul>What We Offer:<ul><li>Competitive salary based on experience.</li><li>Professional working environment with daily growth opportunities.</li><li>Exposure to Pakistan&rsquo;s leading dental supply chain and e-commerce operations.</li></ul>Join E-Dental Mart &ndash; where precision, professionalism, and purpose come together to deliver smiles across Pakistan.Apply Now: hr@edentalmart.com Website: www.edentalmart.comJob Type: Full-timePay: Rs30,000.00 - Rs45,000.00 per monthWork Location: In person

Order Fulfilment Officer

Firm Tech Services

Key Responsibilities:<ul><li>Serve as the primary point of contact for international/local buyers</li><li>Manage customer inquiries, orders, and after-sales support in a timely and professional manner</li><li>Coordinate with all departments to resolve any issues related to customers</li><li>Maintain accurate records of customer interactions, order details, and communications</li><li>Handle complaints and concerns with patience, professionalism, and efficiency</li><li>Ensure on-time delivery and customer satisfaction</li><li>Prepare and share reports related to order status, shipments, and customer feedback</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree in Business Administration, Marketing, or relevant field</li><li>2&ndash;4 years of experience in a customer service or client handling role in the garments or textile industry</li><li>Excellent communication skills</li><li>Strong interpersonal and coordination skills</li><li>Ability to work in a fast-paced environment and handle pressure</li><li>Proficiency in MS Office (Excel, Word, Outlook); ERP knowledge is a plus</li></ul>Job Type: Full-timeWork Location: In person

Customer Care Officer

Jubilee Life Insurance

The Branch Sales Officer is responsible for driving life insurance sales within an assigned Habib Bank Limited (HBL) branch. Acting as a representative of Jubilee Life Insurance, the officer engages walk-in customers to identify their financial protection needs, offers suitable life insurance solutions, and ensures a high standard of customer service. The role also involves proactive follow-up with potential clients through leads provided by branch colleagues and management. In addition to a basic salary, the Branch Sales Officer earns attractive commissions and valuable monthly incentives, which often exceed the base salary, providing excellent earning potential. The officer is expected to achieve assigned sales targets while building and maintaining long-term customer relationships.Job Type: Full-timePay: Up to Rs30,000.00 per monthWork Location: In personApplication Deadline: 05/06/2025

Branch Sales Officer

Explore 1153+ Customer service officer in Lahore this October. Find roles across top companies and apply now to boost your career.