customer service rep

VR Cleaning Services

Customer Service Representative &ndash; Facility management (UAE Nationals Only)We are seeking a proactive and customer-focused Customer Service Representative to join our TM team. This position is open to UAE Nationals only.Key Responsibilities:<ul><li>Handle incoming calls, WhatsApp messages, and emails from customers</li><li>Schedule and coordinate appointments with operations teams</li><li>Address customer inquiries, complaints, and service requests</li><li>Follow up with clients to ensure satisfaction</li><li>Maintain accurate booking and customer records</li><li>Support daily administrative and coordination tasks</li></ul>Requirements:<ul><li>UAE National (Emirati) &ndash; mandatory</li><li>Excellent communication skills in Arabic and English</li><li>Strong organizational and multitasking abilities</li><li>Customer-focused attitude</li><li>Experience in customer service is preferred</li></ul>Job Type: Full-timeWork Location: In person

Customer Service Representative(UAE National)

Game Bazaar

Job Title: Cashier / Customer Service Representative (Female Only) Company: Game Bazaar Gaming Caf&eacute; Location: Kite Beach Jumeirah, DubaiJob Type: Full-Time Working Hours: 10 hours per day Off days : 1 Per Week Break Time: 1-hour free break Hiring: Urgent HiringAbout UsGame Bazaar is a modern gaming caf&eacute; offering high-end PC gaming, PlayStation consoles, and billiards entertainment. We are looking for an energetic and customer-focused female cashier/customer service representative who understands gaming environments and enjoys working with customers.Key Responsibilities<ul><li>Greet customers warmly and provide excellent customer service.</li><li>Handle cashier duties including payments, billing, and issuing receipts.</li><li>Assist customers with PC games, PlayStation consoles, and billiards setup.</li><li>Monitor gaming sessions and manage customer time usage.</li><li>Maintain cleanliness and organization of the cashier and gaming areas.</li><li>Respond to customer inquiries and resolve basic issues professionally.</li><li>Support daily operations to ensure smooth customer experience.</li></ul>Requirements<ul><li>Female candidates only (as per company preference).</li><li>Basic knowledge of PC gaming, PlayStation, and billiards is required.</li><li>Previous customer service or cashier experience is an advantage.</li><li>Good communication skills and friendly personality.</li><li>Ability to work flexible hours including evenings and weekends.</li><li>Responsible, punctual, and able to work in a fast-paced environment.</li></ul>Benefits<ul><li>Visa will be provided by the company.</li><li>Friendly and gaming-focused work environment.</li><li>Opportunity to grow with a fast-growing gaming caf&eacute;.</li></ul>How to ApplyUrgent hiring &mdash; immediate joining preferred. Please attach your CV and send your application as soon as possible. Candidates with customer service experience will be given priority.Pay: AED2,500.00 - AED3,000.00 per monthWork Location: In person

Cashier/Customer Service Representative

cannata worldwide cargo services

We are seeking a proactive and customer-oriented Customer Service Representative (Remote) to serve as the primary point of contact for our clients. The ideal candidate will be responsible for managing client inquiries, ensuring timely responses, and closely coordinating with the sales team to convert inquiries into successful business opportunities.RESPONSIBILITIES<ul><li>Act as the first point of contact for all customer inquiries via email, phone and online platforms</li><li>Respond to client queries, feedback, and concerns in a prompt, professional and solution-oriented manner</li><li>Coordinate closely with the Sales team to follow up on inquiries and support deal closure</li><li>Maintain continuous communication with clients to ensure clarity, satisfaction and engagement throughout the process</li><li>Track and manage all inquiries to ensure they are properly handled and successfully converted into confirmed business</li><li>Liaise with internal departments (Operations, Pricing, and Accounts) to ensure accurate and timely information is provided to clients</li><li>Maintain updated records of customer interactions, inquiries, and outcomes in the system</li><li>Proactively identify customer needs and suggest suitable logistics solutions</li><li>Ensure a high level of customer satisfaction and service quality at all times</li></ul>REQUIREMENT<ul><li>Minimum 2 years of experience in customer service, preferably in logistics or freight forwarding</li><li>Strong communication skills in English (additional languages are an advantage)</li><li>Proven ability to handle client inquiries and convert leads into business opportunities</li><li>Excellent coordination and interpersonal skills</li><li>Ability to work independently in a remote environment with strong time management</li><li>Proficiency in Microsoft Office and CRM systems</li><li>Strong problem-solving mindset with attention to detail</li></ul>Job Type: Full-timePay: From AED2,000.00 per monthWork Location: In person

Customer Service Representative - Remote

Confidential

<div>
 
 
 Job Summary
 
 
 
 The Customer Service Executive &ndash; Logistics is responsible for managing customer communications related to shipments, deliveries, and logistics operations. The role ensures timely updates, effective resolution of queries and escalations, and delivery of high service quality to ensure customer satisfaction.
 
 
 
 
 
 
 Job Type
 
 : Permanent
 
 
 
 Salary
 
 : 6K to 8K AED
 
 
 
 Working Hours
 
 : 12hrs || 6 days/week
 
 
 
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Manage customer communication and provide timely updates on shipment and delivery status
 </li>
 <li>
 Handle customer queries related to logistics operations, delays, and service issues
 </li>
 <li>
 Address and resolve escalations in coordination with internal operations and transport teams
 </li>
 <li>
 Ensure accurate and proactive communication regarding delivery timelines and exceptions
 </li>
 <li>
 Coordinate with planning, dispatch, warehouse, and transport teams for issue resolution
 </li>
 <li>
 Maintain high standards of service quality and customer satisfaction
 </li>
 <li>
 Track shipments and provide real-time updates to customers as required
 </li>
 <li>
 Maintain records of customer interactions, complaints, and resolutions
 </li>
 <li>
 Identify recurring issues and support process improvements
 </li>
 <li>
 Ensure adherence to service level agreements (SLAs) and company policies
 </li>
 </ul>
 
 
 
 
 
 Required Skills &amp; Competencies
 
 
 <ul>
 <li>
 Strong communication and interpersonal skills
 </li>
 <li>
 Customer handling and conflict resolution ability
 </li>
 <li>
 Good understanding of logistics and supply chain operations
 </li>
 <li>
 Ability to work under pressure and manage multiple queries
 </li>
 <li>
 Problem-solving and coordination skills
 </li>
 <li>
 Proficiency in MS Office and logistics tracking systems
 </li>
 </ul>
 
 
 
 
 
 Qualifications &amp; Experience
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business Administration, Logistics, Supply Chain, or related field
 </li>
 <li>
 1&ndash;4 years of experience in customer service, preferably in logistics or transportation industry
 </li>
 <li>
 Experience with shipment tracking or transport coordination is an advantage
 </li>
 </ul>
 
 
</div>

Customer Service Representative

MB Services FZ LLC

MB Services FZ LLC is currently seeking Malay (Bahasa Malaysia) Customer Service Representatives to join our growing team. We are looking for Dubai-based individuals who are fluent in English and Malay (Bahasa Malaysia). Please only apply if you have fluency in both languages.As a Malay Customer Service Representative, you will be responsible for handling customer inquiries and providing assistance through various communication channels such as phone, email, and chat. You will also be expected to maintain accurate and up-to-date customer records and provide timely and effective solutions to customer issues. You should also be able to work in rotational shifts. Prior back-office experience will be a plus.<ul><li>Salary: AED 4,000 (Including Bonus)</li><li>Location: Dubai Outsource City (on-site)</li><li>Benefits: Visa &amp; Medical Insurance</li></ul>If you are interested in this opportunity and meet the requirements listed above, please submit your resume to hr@mbservices.net. The email subject should be &ldquo;Malay Customer Service Representative&rdquo;.We thank all applicants for their interest, however, only those selected for an interview will be contacted.Job Type: Full-timePay: AED4,000.00 per monthAbility to commute/relocate:<ul><li>Dubai: Reliably commute or planning to relocate before starting work (Preferred)</li></ul>Application Question(s):<ul><li>If selected, how soon would you be available to start? Please confirm your notice period or earliest start date.</li><li>Do you accept and acknowledge the total salary of AED 4000 for this position?</li></ul>Experience:<ul><li>Customer Service: 1 year (Preferred)</li></ul>Language:<ul><li>Bahasa Malaysia (Required)</li></ul>Location:<ul><li>Dubai (Preferred)</li></ul>Work Location: In person

Malay (Bahasa Malaysia) Customer Service Representative

Copart Middle East

<div>
 
 We are looking for a
 
 Customer Service Representative
 
 to join our team and manage high-volume
 
 inbound and outbound calls
 
 . This role is ideal for someone who thrives in a fast-paced environment, communicates confidently, and is passionate about delivering excellent customer experiences.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Handle
 
 inbound and outbound customer calls
 
 in a professional and timely manner
 </li>
 <li>
 Respond to customer inquiries, complaints, and service requests efficiently
 </li>
 <li>
 Provide accurate information and guide customers through processes
 </li>
 <li>
 Record and track all customer interactions in the system
 </li>
 <li>
 Coordinate with internal teams to resolve issues and ensure quick turnaround
 </li>
 <li>
 Follow up with customers to ensure resolution and satisfaction
 </li>
 <li>
 Maintain high service standards in line with company policies
 </li>
 <li>
 Support additional customer service tasks when required
 </li>
 </ul>
 
 
 Job Requirements:
 
 
 <ul>
 <li>
 Proven experience in a
 
 call center or phone-based customer service role
 
 </li>
 <li>
 Fluent in
 
 English and Arabic
 
 (spoken and written)
 </li>
 <li>
 Strong communication, listening, and problem-solving skills
 </li>
 <li>
 Ability to handle high call volumes and work under pressure
 </li>
 <li>
 Organized with strong attention to detail
 </li>
 <li>
 Professional, calm, and customer-focused approach
 </li>
 </ul>
 
 
 Preferred:
 
 
 <ul>
 <li>
 Experience in the
 
 automotive or motor insurance industry
 
 </li>
 <li>
 Previous experience working in the UAE
 </li>
 </ul>
 
 
</div>

BEING BROTHERS TEXTILES PVT. LTD.

Job Title: Telesales ExecutiveA Telesales Executive is responsible for generating sales over the phone by contacting potential or existing customers, promoting products/services, and closing deals. The role requires excellent communication skills, persuasion, and customer handling abilities.Key Responsibilities<ul><li>Make outbound calls to potential customers to promote products or services</li><li>Handle inbound calls and respond to customer inquiries</li><li>Explain product features, benefits, and pricing clearly</li><li>Generate leads and follow up on prospects</li><li>Maintain and update customer databases (CRM)</li><li>Achieve daily/weekly/monthly sales targets</li><li>Handle objections and resolve customer concerns effectively</li><li>Build and maintain strong customer relationships</li><li>Record call details and sales information accurately</li></ul>Required Skills &amp; Qualifications<ul><li>Strong verbal communication and interpersonal skills</li><li>Good persuasion and negotiation abilities</li><li>Basic computer knowledge (MS Office, CRM tools)</li><li>Ability to handle rejection and work under pressure</li><li>Customer-focused mindset</li><li>High school diploma or graduation (depending on company requirement)</li></ul>Preferred Qualifications<ul><li>Previous experience in telesales, telemarketing, or customer service</li><li>Familiarity with sales techniques and CRM software</li></ul>Key Performance Indicators (KPIs)<ul><li>Number of calls made per day</li><li>Conversion rate (calls to sales)</li><li>Revenue generated</li><li>Customer satisfaction score</li></ul>Working Conditions<ul><li>Remote work</li><li>Day Shift</li><li>Performance-based incentives and bonuse</li></ul>Job Type: Full-timePay: AED2,900.00 - AED3,000.00 per monthWork Location: Hybrid remote in Dubai

Explore 1239+ Customer service rep in Dubai this April. Find roles across top companies and apply now to boost your career.

1239 customer service rep jobs In Dubai

Customer Service Representative(UAE National)

Cashier/Customer Service Representative

Customer Service Representative - Remote

Customer Service Representative

Malay (Bahasa Malaysia) Customer Service Representative

Customer Service Representative

Customer Service Representative