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customer service representative Jobs in Dubai

customer service representative

customer service rep

Novelis

<div>&#51649;&#47924; &#44060;&#50836;:
<div>
This position is responsible for achieving of shipment of monthly/yearly planned forecast of Can-Stock and providing a high level of customer satisfaction and services through a close contact with internal and external stakeholders.</div>
&#52293;&#51076; &#48143; &#51088;&#44201;:
<div>
[Main Responsibilities]</div><ul><li>
Ensuring the delivery, shipment of sales target by the strategic plans.</li><li>
Monthly forecast management and support align with internal stakeholders. Follow up with customers for POs to support the forecast.
</li><li>Conduct order management (order input, production/inventory control) and analysis of demand, supply, inventory, etc for direct sales and Soft Tolling.
</li><li>Handling export documentation, which includes LC documentation.
</li><li>Weekly delivery and shipping schedule update to customers
</li><li>Act as a first responder to customers&rsquo; needs to achieve a high level of customer satisfaction.
</li><li>Preparation of monthly reports to customers &amp; MIS reports for management.
</li></ul><div>[Qualification]</div><ul><li>
Bachelor&rsquo;s degree and above
</li><li>Team player and ability to work in a multicultural environment.
</li><li>Minimum 2 years of experience in Novelis in Commercial, Customer service, Operational or Financial roles</li><li>
Good communication and interpersonal skills with various stakeholders. Good command of English in both written and spoken form
</li><li>Proficient in MS Office programs.</li><li>
Positive mindset and ability to work with Commercial and Technical stakeholders across various levels at customer locations and internally within Novelis</li></ul>
&#50948;&#52824; &#54532;&#47196;&#54596;:
<div>
Novelis&rsquo; MEA office is located in Dubai UAE and delivers premium material solutions and technical services to our customers in the Middle East Africa and India (MEAI). The office facilitates aluminum can stock sales trading scrap procurement and technical services in the region. As a pioneer in MEAI Novelis is located in the Financial Center of Dubai in close proximity to its customers.</div></div>

[Dubai] Customer Service Rep

Nudura Insulated Concrete Forms

<div>
 
 Essential Duties &amp; Responsibilities
 
 
 
 <ul>
 <li>
 Conduct the daily onsite safety brief prior to the start of the WTI project with the Sales Rep, customer and the WTI Crew. Inspect and ensure all surroundings, equipment and tools and identify and discuss any safety concerns. Complete the Daily Hazard Analysis form and submit to the Supervisors as applicable
 </li>
 <li>
 Ensure all project communication is completed prior to the start of any WTI project. This includes but is not limited to communication with:
 </li>
 <ul>
 <li>
 Sales Rep on weekly/daily schedule
 </li>
 <li>
 WTI crew members to discuss scope of work and daily tasks
 </li>
 <li>
 The customer pre-arrival, at arrival and at completion of the day&rsquo;s work
 </li>
 <li>
 WTI Supervisor on schedule changes, project, and crew updates, etc.
 </li>
 </ul>
 <li>
 Efficient project management will include managing crew start and end times and production rates, ensuring tools and materials are available to complete the assigned project safely and efficiently, and completing the project per the scope or work or specification.
 </li>
 <li>
 The WTI Foreman will complete an end of day and/or end of project walk through to ensure quality repairs and address any items prior to leaving the job site. Before and after pictures will be sent to the Sales Rep and information will be sent daily on project status. These items will include, detailed work performed updates, materials consumed, and supplies purchases are all recording daily.
 </li>
 <li>
 Ensure that all WTI Field Reps will have a professional appearance and customer interaction while completing services for a customer.
 </li>
 <li>
 The Field Resource Foreman is responsible for the ordering, tracking, and monitoring inventory and ensure Quarterly cycle counts are completed and submitted timely.
 </li>
 <li>
 Per pricing procedures review each field service project over $5,000 for pricing accuracy.
 </li>
 <li>
 Submit all projects over $20,000 to the WTI Supervisor prior to submitting to the Sales Rep or customer.
 </li>
 <li>
 Manage, monitor, and document performance of Field Resource Reps and take appropriate steps or corrective measures to resolve employee and work-related issues. Consult with WTI Field Resource Supervisor and Human Resources as needed.
 </li>
 <li>
 Perform any other duty and/or project as required or assigned by the WTI Supervisor and/or Regional Manager.
 
 </li>
 </ul>
 
 Skills &amp; Qualifications
 
 
 
 <ul>
 <li>
 Minimum five years&rsquo; experience in the commercial roofing industry.
 </li>
 <li>
 Must be thoroughly familiar with built-up, EPDM, PVC, and other forms of low-slope roofing systems as well as metal and other steep slope roofing systems and how to properly repair them.
 
 
 </li>
 </ul>
 The salary range for applicants in this position generally ranges between $50,801 and $81,827. This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.
 
 
 
 Benefits
 
 
 
 Tremco offers a variety of benefits to its employees, including not limited to: health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, Performance Based Bonus, and continuing education.
 
 
 
 Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.
 
 
 
 <ul>
 <li>
 Job Identification 12426
 </li>
 <li>
 Job Category Service and Installation
 </li>
 <li>
 Posting Date 09/24/2025, 08:19 PM
 </li>
 <li>
 Degree Level High School Graduate
 </li>
 <li>
 Job Schedule Full time
 </li>
 <li>
 Job Shift Day
 </li>
 <li>
 Locations 3735 Green Road, Beachwood, OH, 44122, US
 </li>
 </ul>
</div>

Commercial Roofing Foreman

ScanMyCar

Please provide&#8288; &#8288;<ul><li>Handle inbound and outbound customer calls and WhatsApp inquiries professionally and efficiently.</li><li>Please provide accurate information about our inspection services and packages.</li><li>Assist customers with booking appointments and answering pre- and post-service questions.</li><li>Coordinate with inspection teams to ensure smooth scheduling and follow-up.</li><li>Address customer concerns and complaints in a calm and solution-focused manner.</li><li>Maintain records of customer interactions and transactions in the CRM system.</li><li>Follow up with clients for feedback and ensure high customer satisfaction.</li><li>Communicate clearly with internal teams to relay customer needs and service issues.</li></ul>This job application is open to females only.Job Type: Full-timeExperience:<ul><li>Customer Service: 1 year (Preferred)</li></ul>

Customer Service Agent

Cloud Genny

*<ul><li>Handle a high volume of inbound and outbound customer calls in a professional and efficient manner.</li><li>Manage and nurture client relationships through regular communication, understanding their needs, and providing tailored solutions.</li><li>Effectively communicate Cloud Genny's product and service offerings to potential and existing clients.</li><li>Identify sales opportunities and actively work towards achieving individual and team sales targets.</li><li>Resolve customer inquiries, complaints, and issues promptly and courteously, escalating complex matters when necessary.</li><li>Maintain accurate and up-to-date customer records in the CRM system.</li><li>Collaborate with internal teams to ensure seamless service delivery and customer satisfaction.</li><li>Stay informed about industry trends, competitor activities, and Cloud Genny's product updates.</li></ul>Requirements:<ul><li>Native or near-native fluency in Arabic is essential.</li><li>Excellent verbal and written communication skills in both English and Arabic.</li><li>Demonstrated ability to handle challenging client situations with professionalism and empathy.</li><li>Proficiency in using CRM software and other sales tools.</li></ul>Job Type: Full-timePay: AED2,500.00 - AED3,000.00 per monthApplication Question(s):<ul><li>Are you willing to work on-site?</li></ul>Education:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>Customer Service : 1 year (Preferred)</li></ul>Language:<ul><li>Arabic (Preferred)</li></ul>License/Certification:<ul><li>UAE Driving License (Preferred)</li></ul>Location:<ul><li>Dubai (Preferred)</li></ul>

Customer Service Representative

Apparel Group

<div>
 
 Job Description
 
 
 
 
 About the Company
 
 
 
 6thStreet.com is an omnichannel fashion &amp; lifestyle destination that offers 1400+ fashion &amp; beauty brands in the UAE, KSA, Kuwait, Oman, Bahrain &amp; Qatar. Customers can shop the latest on-trend outfits, shoes, bags, beauty essentials and accessories from international brands such as Tommy Hilfiger, Calvin Klein, Hugo, Marks &amp; Spencers, Dune London, Charles &amp; Keith, Aldo, Crocs, Birkenstock, Skechers, Levi&rsquo;s, Nike, Adidas, Loreal, and Inglot amongst many more. 6thStreet.com recently opened GCC&rsquo;s first phygital store at Dubai Hills Mall; an innovative tech-led space which combines the best of both online &amp; offline shopping with online browsing &amp; smart fitting rooms.
 
 
 
 Overview:
 
 
 
 As a Customer Service Representative at our fast-paced e-commerce company, you will be the first point of contact for our customers, providing professional and friendly service through various channels such as phone, email, and live chat. Your role will be crucial in resolving issues, answering questions, and ensuring a seamless shopping experience. We are looking for individuals who are passionate about helping others and can maintain a positive attitude under pressure.
 
 
 
 Job Duties &amp; Responsibility:
 
 
 
 
 Customer Inquiry Resolution:
 
 
 
 <ul>
 <li>
 Respond promptly to customer inquiries, including order status, product information, and shipping details.
 </li>
 <li>
 Handle and resolve customer complaints with professionalism and patience.
 
 
 </li>
 </ul>
 
 Order Management Support:
 
 
 
 <ul>
 <li>
 Assist customers with placing or ducts to provide accurate information to customers.
 </li>
 <li>
 Participate in training sessions to improve knowledge and customer service skills.
 </li>
 <li>
 ders, returns, exchanges, and refunds.
 </li>
 <li>
 Work closely with logistics and warehouse teams to ensure timely delivery of orders.
 
 
 </li>
 </ul>
 
 Feedback and Escalation:
 
 
 
 <ul>
 <li>
 Collect customer feedback and communicate this feedback to the relevant departments for improvement.
 </li>
 <li>
 Escalate unresolved issues to the appropriate internal teams or management.
 
 
 </li>
 </ul>
 
 Database Management:
 
 
 
 <ul>
 <li>
 Keep records of customer interactions, transactions, comments, and complaints.
 </li>
 <li>
 Update customer information in the database during and after each contact.
 
 
 </li>
 </ul>
 
 Policy and Product Knowledge:
 
 
 
 <ul>
 <li>
 Stay up-to-date with company policies, procedures, and pro
 
 
 </li>
 </ul>
 
 Required Qualifications:
 
 
 
 <ul>
 <li>
 High school diploma or equivalent; higher education or certifications in customer service or related fields are a plus
 </li>
 <li>
 Proven customer support experience or experience as a client service representative.
 </li>
 <li>
 Strong phone contact handling skills and active listening.
 </li>
 <li>
 Familiarity with CRM systems and practices.
 </li>
 <li>
 Excellent communication and presentation skills.
 </li>
 <li>
 Ability to multitask, prioritize, and manage time effectively.
 </li>
 <li>
 Empathy and a customer-oriented attitude.
 </li>
 <li>
 Ability to work in a team and maintain professionalism under pressure.
 
 
 </li>
 </ul>
 
 Benefits:
 
 
 
 <ul>
 <li>
 Full-time role
 </li>
 <li>
 Competitive salary
 </li>
 <li>
 Company employee discounts across all brands
 </li>
 <li>
 Medical &amp; health insurance
 </li>
 <li>
 Collaborative work environment
 </li>
 <li>
 Good vibes work culture.
 </li>
 </ul>
</div>

<div>
 
 
 
 About the Company
 
 
 
 
 6thStreet.com is an omnichannel fashion &amp; lifestyle destination that offers 1400+ fashion &amp; beauty brands in the UAE, KSA, Kuwait, Oman, Bahrain &amp; Qatar. Customers can shop the latest on-trend outfits, shoes, bags, beauty essentials and accessories from international brands such as Tommy Hilfiger, Calvin Klein, Hugo, Marks &amp; Spencers, Dune London, Charles &amp; Keith, Aldo, Crocs, Birkenstock, Skechers, Levi&rsquo;s, Nike, Adidas, Loreal, and Inglot amongst many more. 6thStreet.com recently opened GCC&rsquo;s first phygital store at Dubai Hills Mall; an innovative tech-led space which combines the best of both online &amp; offline shopping with online browsing &amp; smart fitting rooms.
 
 
 
 
 
 
 Overview:
 
 
 
 
 As a Customer Service Representative at our fast-paced e-commerce company, you will be the first point of contact for our customers, providing professional and friendly service through various channels such as phone, email, and live chat. Your role will be crucial in resolving issues, answering questions, and ensuring a seamless shopping experience. We are looking for individuals who are passionate about helping others and can maintain a positive attitude under pressure.
 
 
 
 
 
 
 Job Duties &amp; Responsibility:
 
 
 
 
 
 
 
 Customer Inquiry Resolution:
 
 
 <ul>
 <li>
 Respond promptly to customer inquiries, including order status, product information, and shipping details.
 </li>
 <li>
 Handle and resolve customer complaints with professionalism and patience.
 </li>
 </ul>
 
 
 Order Management Support:
 
 
 <ul>
 <li>
 Assist customers with placing or ducts to provide accurate information to customers.
 </li>
 <li>
 Participate in training sessions to improve knowledge and customer service skills.
 </li>
 <li>
 Orders, returns, exchanges, and refunds.
 </li>
 <li>
 Work closely with logistics and warehouse teams to ensure timely delivery of orders.
 </li>
 </ul>
 
 
 Feedback and Escalation:
 
 
 <ul>
 <li>
 Collect customer feedback and communicate this feedback to the relevant departments for improvement.
 </li>
 <li>
 Escalate unresolved issues to the appropriate internal teams or management.
 </li>
 </ul>
 
 
 Database Management:
 
 
 <ul>
 <li>
 Keep records of customer interactions, transactions, comments, and complaints.
 </li>
 <li>
 Update customer information in the database during and after each contact.
 </li>
 </ul>
 
 
 Policy and Product Knowledge:
 
 
 <ul>
 <li>
 Stay up-to-date with company policies, procedures, and pro
 </li>
 </ul>
 
 
 
 
 Required Qualifications:
 
 
 <ul>
 <li>
 High school diploma or equivalent; higher education or certifications in customer service or related fields are a plus
 </li>
 <li>
 Proven customer support experience or experience as a client service representative.
 </li>
 <li>
 Strong phone contact handling skills and active listening.
 </li>
 <li>
 Familiarity with CRM systems and practices.
 </li>
 <li>
 Excellent communication and presentation skills.
 </li>
 <li>
 Ability to multitask, prioritize, and manage time effectively.
 </li>
 <li>
 Empathy and a customer-oriented attitude.
 </li>
 <li>
 Ability to work in a team and maintain professionalism under pressure.
 </li>
 </ul>
 
 
 
 
 Benefits:
 
 
 <ul>
 <li>
 Full-time role
 </li>
 <li>
 Competitive salary
 </li>
 <li>
 Company employee discounts across all brands
 </li>
 <li>
 Medical &amp; health insurance
 </li>
 <li>
 Collaborative work environment
 </li>
 <li>
 Good vibes work culture.
 </li>
 </ul>
 
 
</div>

Cresdata Information Technology

Customer Service Representative &ndash; On-Site (Dubai)Are you passionate about helping customers and solving problems efficiently? We're looking for enthusiastic and dedicated Customer Service Representatives to join our dynamic team in DubaiLocation: Dubai (On-Site)Job Type: Full-timeExperience: 0 &ndash; 2 years (Freshers Encouraged to Apply)Key Responsibilities:1. Handle customer inquiries via phone, chat, and email with professionalism and accuracy2. Assist users with account-related issues including transactions, logins, and verifications3. Resolve complaints by providing appropriate solutions and alternatives within time limits4. Follow communication procedures, guidelines, and policies5. Maintain accurate records of interactions and transactions6. Provide timely feedback to internal teams for continuous improvement7. Ensure high levels of customer satisfaction through exceptional service8. Maintain a thorough understanding of product features and updatesKey Skills &amp; Requirements:1. Strong problem-solving attitude with customer-first approach2. Ability to multitask and work in a fast-paced environment3. Basic knowledge of customer service tools and CRM systems is a plus4. Positive mindset, team spirit, and eagerness to learnWhy Join Us?1. Attractive salary, appraisals &amp; promotions.2. Clear career progression path &ndash; Promotions and higher designations based on performance3. Fast-track your career with future growth opportunities4. Supportive work environment that encourages skill development and innovation5. Be a part of a passionate team bringing the best to the tableJob Type: Full-timePay: AED2,000.00 - AED4,000.00 per month

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2995 customer service rep jobs IN Dubai

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