sales representative Jobs in Dubai United Arab Emirates

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customer service representative Jobs in Dubai United Arab Emirates

customer service representative

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telesales representative Jobs in Dubai United Arab Emirates

telesales representative

customer service executive Jobs in Dubai United Arab Emirates

customer service executive

customer service rep

Client of Talent Bridge HR Consultancy Dubai

About the Role: 
Our client, a logistics company in Dubai, is seeking a Customer Service Representative (CSR) with strong billing and invoicing expertise to support their freight, warehousing, and customs clearance operations. The successful candidate will be responsible for reviewing and generating invoices, resolving billing discrepancies, and supporting collections. This role requires excellent communication skills, attention to detail, and proficiency in Russian to liaise effectively with clients.
 Key Responsibilities 
<ul>
 <li>Review and generate invoices for logistics services, including freight, warehousing, and customs clearance.</li>
 <li>Collaborate with operations teams to validate billing data and resolve discrepancies.</li>
 <li>Respond to customer inquiries regarding invoices, charges, and payment status.</li>
 <li>Resolve disputes related to overcharges, incorrect billing, or missing documentation.</li>
 <li>Monitor and manage billing queues to ensure timely processing of transactions.</li>
 <li>Maintain accurate billing records and ensure documentation is complete.</li>
 <li>Work closely with Accounts Receivable on overdue invoices and collections.</li>
 <li>Provide billing support during audits or financial reviews.</li>
 <li>Suggest process improvements to reduce errors and improve efficiency.</li>
 <li>Maintain professionalism in communication with clients, vendors, and coworkers.</li>
</ul>
 Candidate Requirements 
<ul>
 <li>Proficiency in Russian (mandatory) and fluent English.</li>
 <li>Excellent communication, problem-solving, and customer service skills.</li>
 <li>High attention to detail and accuracy in financial documentation.</li>
 <li>Technical Skills: MS Office Suite proficiency (Excel, Word, Outlook at minimum).</li>
 <li>Ability to work independently and as part of a team in a fast-paced environment.</li>
</ul>

Customer Service Rep. (CSR)

Apparel Group

<div>
 
 Job Description
 
 
 
 
 About the Company
 
 
 
 6thStreet.com is an omnichannel fashion &amp; lifestyle destination that offers 1400+ fashion &amp; beauty brands in the UAE, KSA, Kuwait, Oman, Bahrain &amp; Qatar. Customers can shop the latest on-trend outfits, shoes, bags, beauty essentials and accessories from international brands such as Tommy Hilfiger, Calvin Klein, Hugo, Marks &amp; Spencers, Dune London, Charles &amp; Keith, Aldo, Crocs, Birkenstock, Skechers, Levi&rsquo;s, Nike, Adidas, Loreal, and Inglot amongst many more. 6thStreet.com recently opened GCC&rsquo;s first phygital store at Dubai Hills Mall; an innovative tech-led space which combines the best of both online &amp; offline shopping with online browsing &amp; smart fitting rooms.
 
 
 
 Overview:
 
 
 
 As a Customer Service Representative at our fast-paced e-commerce company, you will be the first point of contact for our customers, providing professional and friendly service through various channels such as phone, email, and live chat. Your role will be crucial in resolving issues, answering questions, and ensuring a seamless shopping experience. We are looking for individuals who are passionate about helping others and can maintain a positive attitude under pressure.
 
 
 
 Job Duties &amp; Responsibility:
 
 
 
 
 Customer Inquiry Resolution:
 
 
 
 <ul>
 <li>
 Respond promptly to customer inquiries, including order status, product information, and shipping details.
 </li>
 <li>
 Handle and resolve customer complaints with professionalism and patience.
 
 
 </li>
 </ul>
 
 Order Management Support:
 
 
 
 <ul>
 <li>
 Assist customers with placing or ducts to provide accurate information to customers.
 </li>
 <li>
 Participate in training sessions to improve knowledge and customer service skills.
 </li>
 <li>
 ders, returns, exchanges, and refunds.
 </li>
 <li>
 Work closely with logistics and warehouse teams to ensure timely delivery of orders.
 
 
 </li>
 </ul>
 
 Feedback and Escalation:
 
 
 
 <ul>
 <li>
 Collect customer feedback and communicate this feedback to the relevant departments for improvement.
 </li>
 <li>
 Escalate unresolved issues to the appropriate internal teams or management.
 
 
 </li>
 </ul>
 
 Database Management:
 
 
 
 <ul>
 <li>
 Keep records of customer interactions, transactions, comments, and complaints.
 </li>
 <li>
 Update customer information in the database during and after each contact.
 
 
 </li>
 </ul>
 
 Policy and Product Knowledge:
 
 
 
 <ul>
 <li>
 Stay up-to-date with company policies, procedures, and pro
 
 
 </li>
 </ul>
 
 Required Qualifications:
 
 
 
 <ul>
 <li>
 High school diploma or equivalent; higher education or certifications in customer service or related fields are a plus
 </li>
 <li>
 Proven customer support experience or experience as a client service representative.
 </li>
 <li>
 Strong phone contact handling skills and active listening.
 </li>
 <li>
 Familiarity with CRM systems and practices.
 </li>
 <li>
 Excellent communication and presentation skills.
 </li>
 <li>
 Ability to multitask, prioritize, and manage time effectively.
 </li>
 <li>
 Empathy and a customer-oriented attitude.
 </li>
 <li>
 Ability to work in a team and maintain professionalism under pressure.
 
 
 </li>
 </ul>
 
 Benefits:
 
 
 
 <ul>
 <li>
 Full-time role
 </li>
 <li>
 Competitive salary
 </li>
 <li>
 Company employee discounts across all brands
 </li>
 <li>
 Medical &amp; health insurance
 </li>
 <li>
 Collaborative work environment
 </li>
 <li>
 Good vibes work culture.
 </li>
 </ul>
</div>

Customer Service Representative

Freelancer Rajshree Roy

Job Title: Customer Service Representative (CSR)Location: DubaiDepartment: Customer SupportEmployment Type: Full-time / ContractSalary: AED 3,000 – 4,000 per month Note- Hindi is Compulsory About the RoleWe are looking for a Customer Service Representative to manage customer queries, resolve issues efficiently, and ensure a positive experience across phone, email, and chat channels. Key Responsibilities-Handle customer inquiries promptly and professionally.Resolve complaints or escalate complex issues as needed.Maintain accurate records of all interactions.Coordinate with internal teams for quick problem resolution.Provide feedback to enhance service quality and customer satisfaction.

KILONEWTONS

Job Title: Customer Service Representative Location: Dubai, UAE Company: Kilonewtons Experience Required: Minimum 1 year in customer service
Job Description:
Kilonewtons is seeking enthusiastic and customer-focused Customer Service Representatives to join our team in Dubai. The ideal candidate will have excellent communication skills, a problem-solving attitude, and a passion for delivering outstanding service to our clients.
Key Responsibilities:
<ul>
<li>Handle customer inquiries via phone, email, and live chat in a professional manner.</li>
<li>Assist customers with product/service information, order processing, and issue resolution.</li>
<li>Maintain accurate records of customer interactions and transactions.</li>
<li>Escalate complex issues to the relevant department when necessary.</li>
<li>Meet and exceed customer satisfaction and service quality targets.</li>
<li>Stay updated on company products, services, and policies.</li>
</ul>
Requirements:
<ul>
<li>Minimum 1 year of experience in customer service (retail, call center, or hospitality preferred).</li>
<li>Excellent verbal and written communication skills in English (additional languages a plus).</li>
<li>Strong problem-solving skills and ability to work under pressure.</li>
<li>Proficiency in MS Office and CRM software.</li>
<li>High school diploma or equivalent (degree preferred).</li>
<li>Must be based in Dubai or willing to relocate.</li>
</ul>
What We Offer:
<ul>
<li>Competitive salary + benefits.</li>
<li>Career growth opportunities.</li>
<li>Friendly and dynamic work environment.</li></ul>

Optifashion

<div>
 
 We are looking for an experienced and dedicated Customer Service Representative to join our Optifashion team under our Wholesale Division. The ideal candidate will be responsible for delivering excellent customer support, handling inquiries efficiently, and ensuring a smooth and positive customer experience. The role also includes coordination with logistics, suppliers, and freight forwarders to support seamless order processing and delivery.
 
 
 
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Respond to customer inquiries via phone, email, and in-store channels in a timely and professional manner.
 </li>
 <li>
 Coordinate with internal departments to resolve concerns and ensure customer satisfaction.
 </li>
 <li>
 Maintain accurate customer records and update information in SAP.
 </li>
 <li>
 Prepare reports and track customer orders, complaints, and feedback using Excel.
 </li>
 <li>
 Support the sales team with customer-related concerns and documentation.
 </li>
 <li>
 Handle returns, exchanges, and service requests according to company policies.
 </li>
 <li>
 Coordinate logistics activities, including shipment scheduling, tracking, and documentation.
 </li>
 <li>
 Communicate with suppliers and freight forwarders to ensure timely order processing, shipment updates, and delivery follow-ups.
 </li>
 <li>
 Ensure service quality aligned with Optifashion&rsquo;s standards and values.
 </li>
 </ul>
 
 
 
 
 
 Qualifications
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business Administration, Marketing, or any related field
 </li>
 <li>
 Senior-level customer service experience preferred
 </li>
 <li>
 With at least 10 years of relevant experience in a similar customer service role
 </li>
 <li>
 Proficient in SAP
 </li>
 <li>
 Strong skills in Microsoft Excel
 </li>
 <li>
 Excellent English communication skills (Arabic is an advantage)
 </li>
 <li>
 Strong interpersonal skills, problem-solving ability, and customer-focused attitude
 </li>
 <li>
 Ability to work both independently and within a team
 </li>
 </ul>
 
 
 
</div>

Now Health International

<div>
 
 Responsible for providing both new and existing customers within Now Health International with peerless service experience. With a detailed understanding of the operational lifecycle. The Customer Service Representative will have a varied workload including building and maintaining strong customer relations, dealing with complex enquiries or complaints, handling renewals and ensuring regulatory compliance.
 
 
 
 
 
 
 Minimum Requirements:
 
 
 <ul>
 <li>
 Spanish Speaker
 </li>
 <li>
 Excellent written and spoken English plus Spanish. Candidates with broader language capabilities will have a distinct advantage
 </li>
 <li>
 Qualified to a degree level. Industry-specific qualifications are desirable but not essential.
 </li>
 <li>
 Comprehensive working experience in a customer service delivery environment, preferably within the International Private Medical Insurance sector. Candidates with a general insurance background will also be considered.
 </li>
 <li>
 A demonstrable track record of providing excellent service to people at all levels in a multi-cultural, collaborative, team-oriented environment.
 </li>
 <li>
 Fully conversant with Microsoft Office; experience of using industry specific technology and/or the ability to quickly grasp new systems following training. Experience in working with a CRM system whereby all details of the customer, communication and service levels can be maintained and monitored is preferred.
 </li>
 </ul>
 
 
 
 
 
 Responsibilities:
 
 
 
 
 
 
 
 
 Customer Service:
 
 
 
 <ul>
 <li>
 As the primary contact for individual members, intermediaries, and corporate clients (&ldquo;customers&rdquo;), always maintain highly professional and courteous communications.
 </li>
 <li>
 Handle enquiries received via telephone, email and letter, Live Chat and WhatsApp ensuring that the company&rsquo;s brand values, principles, and styles are adopted and utilized for all external communication.
 </li>
 <li>
 Maintain excellent interpersonal relationships with customers, third parties and other Now Health International departments and offices.
 </li>
 <li>
 Handle sales calls in the absence of sales staff, obtaining sufficient information for a quotation or a call back.
 </li>
 <li>
 Take responsibility for delivering products and service which are appropriate to the customer&rsquo;s need and ensuring that the customer is treated in a fair, ethical and consistent manner.
 </li>
 <li>
 Deal with all instructions, queries, and service requests promptly, accurately and within company specified time frames or as promised to the customer.
 </li>
 <li>
 Ensure all customer documentation is complete prior to forwarding it to the relevant department and work flexibly within the team to support changing business needs.
 </li>
 <li>
 Work with the management team to identify areas of improvement and implement solutions in order to continually enhance the customer experience.
 </li>
 </ul>
 
 
 
 Complaints:
 
 
 
 <ul>
 <li>
 Resolve complaints and service failures in line with regulatory record-keeping and escalation procedures.
 </li>
 <li>
 Maintain a very high standard of quality in terms of business integrity and the customer experience.
 </li>
 <li>
 Adhere to Best Practice Processes, Client Services Standards and to all relevant statutory or regulatory requirements, including Treating Customers Fairly and other FSA initiatives.
 </li>
 </ul>
 
 
</div>

Presentail

Overview Presentail is looking for a customer service representative to join our team in our Al Barsha shop. This person will drive customer satisfaction by fielding inquiries, addressing pain points and maintaining extensive product knowledge. The ideal candidate has a customer-first mindset and aims to deliver high-quality service in every customer interaction. Responsibilities <ul><li>Manage inbound customer communications: Answer incoming calls and emails to address customer questions, requests and issues.</li><li>Consult on customer success: Advise customers on how to successfully leverage the product/service based on their unique needs.</li><li>Maintain working product knowledge: Act as a product expert to ensure information given to customers is accurate, up-to-date and strategic.</li><li>Track interactions in CRM: Record customers interactions in internal system for cross-functional awareness and relationship development.</li></ul> Requirements <ul><li>Bachelor's degree or equivalent</li><li>1-2 years proven experience in supporting client success</li><li>Excellent written and verbal communication skills</li><li>Ability to address complaints and issues with effective solutions and a positive attitude</li><li>Passion for delighting customers with above and beyond service</li><li>Excellent time-management and prioritization skills</li><li>Familiarity with CRM system</li></ul>

Customer Service Agent

Explore 7066+ Customer service rep in Dubai United Arab Emirates this November. Find roles across top companies and apply now to boost your career.

7066 customer service rep jobs IN Dubai United Arab Emirates

Customer Service Rep. (CSR)

Customer Service Representative

Customer Service Representative

Customer Service Representative

Customer Service Representative

Customer Service Representative

Customer Service Agent