sales coordinator

customer service representative Jobs in Riyadh

customer service representative

customer service representative - saudi national Jobs in Riyadh

customer service representative - saudi national

service desk analyst

customer care officer

customer service rep

Almarai - المراعي

<div>
 
 Customer Care Representative I, Head Office, Riyadh, Saudi Arabia
 
 
 
 
 
 
 The Company:
 
 
 
 Almarai is the world&rsquo;s largest vertically integrated dairy and the region&rsquo;s largest food and beverage manufacturing and distribution company. Headquartered in the Kingdom of Saudi Arabia, Almarai Company is ranked as the #1 FMCG Brand in the MENA region and is a market leader in all its categories across the GCC. &ldquo;Almarai currently employs over 46,000 employees servicing some 110,000 retail outlets and has reported net income of SAR 2.31 billion on sales of SAR 20.97 Billion in 2024.&rdquo;
 
 
 
 
 
 An aggressive expansion program together with acquisitions in new vertical markets have created an exciting opportunity to join a dynamic multinational team dedicated to furthering growth plans for the group.
 
 
 
 
 
 
 About the Role:
 
 
 
 To promote professional responsible for communicating the how and why regarding service expectations within our company. These professionals perform several duties, including answering phones, replying by emails, responding to customer questions, and assisting with customer issues.
 
 
 
 
 
 
 Requirements
 
 :
 
 
 Potential candidates must meet the requirements mentioned below:
 
 
 
 
 <ul>
 <li>
 Diploma or preferably in relevant stream (English, Marketing)
 </li>
 <li>
 Experience of office administration and working with the general public.
 </li>
 <li>
 Fluent in English.
 </li>
 <li>
 Minimum 2 years of Experience in the Tele sales field.
 </li>
 <li>
 Hands on knowledge and experience in SAP or similar package.
 </li>
 <li>
 Should be a good team player.
 </li>
 </ul>
 
 
 
 
 Almarai offers a competitive package, generous leave, medical coverage, discretionary bonus, training, and development etc.
 
 
 
 
 
 This is a great opportunity to join a successful and expanding global business, offering an excellent remuneration and benefits package.
 
 
 
 
</div>

Customer Service Representative

Global Exchange Group

<div>
 
 Global Exchange Group - is a Spanish multinational company, founded in 1996, specialized in foreign currency exchange services at international airports and other areas of great tourist influx. Global Exchange is one of the world leaders in the sector. With a network of over 375 branches at 66 international airports in 29 countries in 5 continents, our staff of over 2,400 offers our services to 12 million Customers every year. Through solid principles based on legality and transparency, technological innovation, excellence in customer service and the care of its human capital, Global Exchange Group aims to create value for all its stakeholders, among which are their customers, employees or the different partners. Its mission is to offer quality currency exchange services to all travellers worldwide based on two clear lines of business: Currency exchange services at international airports and hotel resorts and, online and telephone currency exchange services, offered to both private individuals and companies, especially travel agencies and banks.
 
 
 
 
 
 Global Exchange Group headquarters are located in Salamanca and Madrid. Global Exchange Group is considered a Fintech company with innovative top technology systems developed internally, for the management and control of its own business and the service of its customers. Visit our website to learn more about us:
 
 http://www.global-exchange.com/en/
 
 
 
 
 
 
 We are a dynamic and forward-thinking organization dedicated to fostering growth, innovation, and excellence in our people management strategies. As part of our expansion in The Kingdom of Saudi Arabia, we are looking for an experienced Customer Service Representative.
 
 
 
 
 
 
 
 
 
 Position Overview:
 
 
 
 
 
 
 The overall goal of the position is to provide excellent service to all our customers, and sell our top-market products, respecting our internal procedures and the legal regulations.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
 
 
 <ul>
 <li>
 Providing exchange services in line with procedures of the company and legal authorities, centring excellence in customer service.
 </li>
 <li>
 Identify the customer's needs and properly represent the company during the exchange operation, offering the advantages of the process and facilitating the cross-selling transactions.
 </li>
 <li>
 Carry out exchange transactions following the settled procedures, obeying the legal procedures, and attaining excellence in customer care.
 </li>
 <li>
 Be the people responsible for the direct contact with customers and be willing to offer customers the highest level of care.
 </li>
 <li>
 Document transactions according to the legal criteria.
 </li>
 <li>
 Clarify doubts or attend customer suggestions and clear and complete arguments against a complaint during the exchange process.
 </li>
 <li>
 Inform the supervisor of any problem or eventuality that might have occurred during the exchange operation.
 </li>
 <li>
 Positively valuable IT experience in order to efficiently resolving any technical problems and give support remotely to the IT department.
 </li>
 <li>
 Positively valuable availability to travel nationally.
 </li>
 </ul>
 
 
 
 
 
 Qualifications:
 
 
 
 
 
 <ul>
 <li>
 High school education is the minimum required with 1-2 years of experience in a similar role.
 </li>
 <li>
 University fresh graduates are welcomed.
 </li>
 <li>
 Native Arabic and a good command of verbal and written in English is a must.
 </li>
 <li>
 Additional languages are a plus.
 </li>
 <li>
 Having interest in sales and/or customer services positions or having previous experience in sales and/or customer services positions in retail, fmcg, f&amp;b, tourism sectors is a plus.
 </li>
 <li>
 Strong communication, negotiation, and problem-solving skills
 </li>
 <li>
 Having the ability to understand and identify customer expectations and needs
 </li>
 <li>
 Willingness to make direct contact with customers, to take responsibility, and to provide the best service
 </li>
 <li>
 Willingness to work in different shifts
 </li>
 <li>
 Positively valuable studies in IT or experience background as field services.
 </li>
 </ul>
 
 
 
 
 
 Aviso de Protecci&oacute;n de Datos:
 
 
 
 En cumplimiento de lo dispuesto en la normativa vigente en materia de protecci&oacute;n de datos, le informamos que los datos personales que facilite en el marco del presente proceso de selecci&oacute;n ser&aacute;n tratados por
 
 Global Exchange As Currency Services LLC
 
 , en calidad de responsable del tratamiento, con la finalidad de gestionar su candidatura, evaluar su perfil profesional y, en su caso, incluirle en futuros procesos de selecci&oacute;n. La base jur&iacute;dica para este tratamiento es el consentimiento del interesado y/o la aplicaci&oacute;n de medidas precontractuales. Los datos no ser&aacute;n cedidos a terceros, salvo obligaci&oacute;n legal, y se conservar&aacute;n durante el tiempo estrictamente necesario para cumplir con la finalidad mencionada. Puede ejercer sus derechos de acceso, rectificaci&oacute;n, supresi&oacute;n, oposici&oacute;n, limitaci&oacute;n del tratamiento, portabilidad, as&iacute; como retirar su consentimiento en cualquier momento, dirigi&eacute;ndose por escrito a la siguiente direcci&oacute;n de correo electr&oacute;nico: arco@globalexchange.com.sa, adjuntando copia de su documento de identidad e identificando el derecho o conjunto de derechos que desea ejercer. Para m&aacute;s informaci&oacute;n sobre el tratamiento de sus datos personales, consulte la secci&oacute;n &ldquo;Pol&iacute;tica de Privacidad&rdquo; de nuestra p&aacute;gina web: https://www.globalexchange.com.sa
 
 
 
 
 
 
 Data Protection Notice:
 
 
 
 In compliance with the applicable data protection regulations, we inform you that the personal data you provide during this recruitment process will be processed by
 
 Global Exchange As Currency Services LLC
 
 , as the data controller, for the purpose of managing your application, assessing your professional profile, and, where appropriate, including you in future recruitment processes. The legal basis for this processing is the data subject&rsquo;s consent and/or the application of pre-contractual measures. Your data will not be disclosed to third parties, except where legally required, and will be retained only for the time strictly necessary to fulfill the aforementioned purpose. You may exercise your rights of access, rectification, erasure, objection, restriction of processing, and data portability, as well as withdraw your consent at any time, by sending a written request to the following email address: arco@globalexchange.com.sa, including a copy of your identity document and specifying the right(s) you wish to exercise. For further details regarding the processing of your personal data, please consult the &ldquo;Privacy Policy&rdquo; section available on our website: https://www.globalexchange.com.sa
 
</div>

Cigna Health and Life Insurance Company

Customer Service Representative - Saudi National page is loaded Customer Service Representative - Saudi Nationalremote type: On-sitelocations: Riyadh, Saudi Arabiatime type: Full timeposted on: Posted Todayjob requisition id: About Cigna Healthcare Cigna Healthcare is a global health service company dedicated to helping people improve their health, and vitality. With a heritage of over 200 years, Cigna Healthcare is committed to its promise of being together all the way in providing healthcare, clinical management and wellness programs to employers, individuals, and governments around the world.Cigna Healthcare maintains a global sales capability in 30 countries and jurisdictions, employing over 70,000 people that service more than 190 million customer relationships. About Cigna KSA Breaking ground by becoming the first international health insurer to receive a branch license in Saudi Arabia. Saudi Arabia's Central Bank approved licensing for Cigna Insurance Saudi Arabia to enhance quality and competitiveness, increase diversification, and introduce new perspectives to the Saudi Arabian market. We are honored to have been awarded this license - and will work diligently to improve the health and well-being of every Saudi Arabian citizen we serve. As healthier employees lead to more productive workforces, these efforts are a win-win for all. Our Offer: VIP Healthcare Insurance Plan Professional learning programs to help you grow your career at Cigna Superb office location at Riyadh Front The role: Handle calls and e-mails and respond to simple and complex inquiries regarding eligibility, cards status, Envoy registration/navigation, policy benefits, issue certificates of insurance, claims status and other related information and provide solutions for customers and clients. Receives requests by mail, telephone, or in person regarding insurance claims/policies. Responds to inquiries from policy holders, clients, brokers and/or others. Performs research to respond to inquiries and interprets policy provisions to determine most effective response. Mails or routes claim forms and supporting documentation to various units for final processing. Independently responds to inquiries, grievances, complaints, or appeals ranging from routine to moderate complexity. You will have excellent interpersonal skills, with an ability to understand and interpret policy provisions. Qualifications: Bachelor's degree or equivalent Minimum 1+ years of customer service experience analyzing and solving customer problems Call center experience Excellent English written and oral communication skills Arabic written and oral skill is a must Exceptional organizational and time-management focus Ability to perform in a high volume, fast paced call center environment Proven ability to work independently as well as a productive member of a team Intermediate proficiency in Microsoft Office Suite; high level capacity to multitask independently and on a computer Extensive understanding in Medical Terminology is a PLUS Experience in healthcare insurance industry is required (financial/banking are welcome to apply) Conditions/Requirements: Work in 24 x 7 rotation shifts. 5 days a week. In split shifts (some hours in the morning and remaining hours in the afternoon or evening) During public holidays About The Cigna Group Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we're dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives. Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws. If you require reasonable accommodation in completing the online application process, please email: for support. Do not email for an update on your application or to provide your resume as you will not receive a response.<img src="https://www.jobg8.com/Tracking.aspx?AIWcikCyAyxb2prdum9tYOE6dWdkaEh2k" width="0" height="0" />

Customer Service Representative - Saudi National

Tabby | تابي

Department: Customer Support OpsEmployment Type: Full TimeLocation: KSACompensation: ر.س6,000 - ر.س7,500 / monthJoin us in redefining customer experience at Tabby!As a Customer Experience Representative, you'll be at the forefront of delivering seamless, engaging, and solution-driven interactions. This is more than just a support role-it's an opportunity to shape customer satisfaction, test cutting-edge AI tools, and contribute to the future of fintech services. Key Responsibilities <ul><li>Engage with customers via chat and phone, providing prompt and effective solutions.</li><li>Leverage and test AI-driven digital tools, offering valuable feedback to enhance automation and efficiency.</li><li>Champion customer service excellence, ensuring policies and procedures align with company objectives.</li><li>Analyze customer queries, identifying patterns and opportunities for service optimization.</li><li>Collaborate cross-functionally, working with different teams to uphold top-tier customer satisfaction and drive global CSAT leadership.</li></ul> Skills, Qualifications & Requirements <ul><li>Bilingual fluency in English (B2 level) and Arabic (C1 level) (spoken and written).</li><li>Postgraduate degree in math, business, marketing, or finance (preferred).</li><li>Strong analytical and problem-solving skills, with the ability to think critically.</li><li>Exceptional communication and interpersonal skills, with a high level of self-awareness.</li><li>Ability to multitask and thrive in fast-paced environments, meeting deadlines efficiently.</li><li>Team player mindset, with the ability to build and maintain strong relationships across teams.</li><li>Resilience under pressure, with a proactive approach to challenges.</li></ul> Why Join Tabby? <ul><li>Be part of an industry-leading fintech company redefining customer experience.</li><li>Work with AI-powered tools and cutting-edge technologies, helping shape the future of customer support.</li><li>Grow your career in a dynamic, fast-paced environment, where innovation is at the core of everything we do.</li><li>Make an impact by ensuring every customer interaction is memorable, efficient, and solution-focused.</li></ul>If you're ready to set new benchmarks in customer experience, we want you on our team!<img src="https://www.jobg8.com/Tracking.aspx?wQojzMn37u9SrGN17Qj8%2fhvnCMdqpimur" width="0" height="0" />

The Cigna Group

<div>About Cigna Healthcare
Cigna Healthcare is a global health service company dedicated to helping people improve their health, and vitality. With a heritage of over 200 years, Cigna Healthcare is committed to its promise of being together all the way in providing healthcare, clinical management and wellness programs to employers, individuals, and governments around the world.
Cigna Healthcare maintains a global sales capability in 30 countries and jurisdictions, employing over 70,000 people that service more than 190 million customer relationships.
About Cigna KSA
Breaking ground by becoming the first international health insurer to receive a branch license in Saudi Arabia. Saudi Arabia&rsquo;s Central Bank approved licensing for Cigna Insurance Saudi Arabia to enhance quality and competitiveness, increase diversification, and introduce new perspectives to the Saudi Arabian market. We are honored to have been awarded this license &ndash; and will work diligently to improve the health and well-being of every Saudi Arabian citizen we serve. As healthier employees lead to more productive workforces, these efforts are a win-win for all.
Our Offer:
<ul><li>VIP Healthcare Insurance Plan</li><li>
Professional learning programs to help you grow your career at Cigna</li><li>
Superb office location at Riyadh Front</li></ul>
The role:
<ul><li>Handle calls and e-mails and respond to simple and complex inquiries regarding eligibility, cards status, Envoy registration/navigation, policy benefits, issue certificates of insurance, claims status and other related information and provide solutions for customers and clients.</li><li>
Receives requests by mail, telephone, or in person regarding insurance claims/policies. Responds to inquiries from policy holders, clients, brokers and/or others.</li><li>
Performs research to respond to inquiries and interprets policy provisions to determine most effective response.</li><li>
Mails or routes claim forms and supporting documentation to various units for final processing.</li><li>
Independently responds to inquiries, grievances, complaints, or appeals ranging from routine to moderate complexity.</li><li>
You will have excellent interpersonal skills, with an ability to understand and interpret policy provisions.</li></ul>
Qualifications:
<ul><li>Bachelor&rsquo;s degree or equivalent</li><li>
Minimum 1+ years of customer service experience analyzing and solving customer problems</li><li>
Call center experience</li><li>
Excellent English written and oral communication skills</li><li>
Arabic written and oral skill is a must</li><li>
Exceptional organizational and time-management focus</li><li>
Ability to perform in a high volume, fast paced call center environment</li><li>
Proven ability to work independently as well as a productive member of a team</li><li>
Intermediate proficiency in Microsoft Office Suite; high level capacity to multitask independently and on a computer</li><li>
Extensive understanding in Medical Terminology is a PLUS</li><li>
Experience in healthcare insurance industry is required (financial/banking are welcome to apply)</li></ul> 
Conditions/Requirements:<ul><li>
Work in 24 x 7 rotation shifts.</li><li>
5 days a week.</li><li>
In split shifts (some hours in the morning and remaining hours in the afternoon or evening)</li><li>
During public holidays</li></ul>
About The Cigna Group
Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we&rsquo;re dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives.
Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.
If you require reasonable accommodation in completing the online application process, please email: SeeYourselfEMEA@cigna.com for support. Do not email SeeYourselfEMEA@cigna.com for an update on your application or to provide your resume as you will not receive a response.</div>

National Blood and Cancer Center

<div><div>The sales representative (or sales rep) is responsible for overseeing the sale of products or services from beginning to end. This individual is the direct point of contact with a customer and is in charge of ensuring a customer&rsquo;s needs and expectations are met. A sales representative should know their product or service inside and out and guide their customers through the purchase process efficiently and satisfactorily 
</div><div>
RESPONSIBILITIES:</div><ul><li>
Present, promote and sell products/services using solid arguments to existing and prospective customers.</li><li>
Perform cost-benefit and needs analysis of existing/potential customers to meet their needs.</li><li>
Establish, develop, and maintain positive business and customer relationships.</li><li>
Reaching out to customers leads through cold calling.</li><li>
Expedite the resolution of customer problems and complaints to maximize satisfaction.</li><li>
Achieve agreed-upon sales targets and outcomes within schedule.</li><li>
Coordinate sales efforts with team members and other departments</li><li>
Analyze the territory/market&rsquo;s potential, track sales and status reports.</li><li>
Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services.</li><li>
Keep abreast of best practices and promotional trends.</li><li>
Continuously improve through feedback</li><li>
Submits purchase orders.</li><li>
Deliver the right report about sales progress and activities on a periodic basis.</li><li>
Maintains monthly or bi-monthly minimum goals.</li><li>
Maintains documentation of customer contact and account updates.</li><li>
Maintain customer relations and ensure the service delivery on daily basis with the clients.</li><li>
Contact, resolve, &amp; report any raised complaints from the customers in collaboration with related departments.</li></ul><div></div><div> 
WORK EXPERIENCE REQUIREMENTS:</div><ul><li>
3+ years of sales experience.</li><li>
Proven work experience as a Sales Representative.</li></ul><div></div><div> 
REQUIRED SKILLS AND TRAINING:</div><ul><li>
Excellent knowledge of MS Office.</li><li>
Familiarity with BRM and CRM practices along with ability to build productive business professional relationships.</li><li>
Highly motivated and target-driven with a proven track record in sales.</li><li>
Excellent selling, negotiation, and communication skills.</li><li>
Prioritizing, time management and organizational skills.</li><li>
Ability to create and deliver presentations tailored to the audience&rsquo;s needs.</li><li>
Relationship management skills and openness to feedback.</li></ul><div></div><div> 
EDUCATION/DEGREE:</div><div>
Bachelor&rsquo;s degree in business or a related field.</div></div>

Sales Officer

Explore 1401+ Customer service rep in Riyadh this October. Find roles across top companies and apply now to boost your career.

1401 customer service rep jobs IN Riyadh

Customer Service Representative

Customer Service Representative

Customer Service Representative

Customer Service Representative - Saudi National

Customer Service Representative - Saudi National

Customer Service Representative - Saudi National

Sales Officer