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assistant internal control manager

customer service representative administrative assistant

recruitlytics LLC

<div>
 We&rsquo;re hiring a
 
 Customer Service Representative &ndash; Administrative Assistant
 
 to support our customers and internal teams across the
 
 UAE and Saudi Arabia
 
 . This is a
 
 remote role
 
 combining frontline customer communication with reliable administrative support. You&rsquo;ll be the friendly first point of contact for customers, while also helping keep records, schedules, and daily operations organized.
 
 
 This role is ideal for someone who enjoys solving problems, communicating clearly, and staying on top of details&mdash;while working independently from home.
 
 
 Key Responsibilities
 
 
 Customer Support (Primary)
 
 
 <ul>
 <li>
 Respond to customer inquiries via email, chat, and phone/WhatsApp in a professional and helpful tone.
 </li>
 <li>
 Handle common questions related to registration, onboarding, account access, schedules, and general support needs.
 </li>
 <li>
 Troubleshoot basic issues, guide customers through next steps, and escalate complex cases to the appropriate team.
 </li>
 <li>
 Follow communication guidelines to ensure customers receive consistent, accurate information.
 </li>
 <li>
 Maintain a high level of customer satisfaction by being responsive, empathetic, and solution-focused.
 </li>
 <li>
 Document customer interactions, outcomes, and follow-ups in the CRM or support tracker.
 
 
 </li>
 </ul>
 Administrative Support (Secondary)
 
 
 <ul>
 <li>
 Support the team with admin tasks such as data entry, updating records, organizing documents, and maintaining accurate files.
 </li>
 <li>
 Help coordinate schedules and meetings, including sending reminders and tracking attendance when required.
 </li>
 <li>
 Prepare and maintain simple reports (e.g., daily support volume, resolution notes, candidate/customer status lists).
 </li>
 <li>
 Assist with onboarding coordination, including checking submitted forms and confirming required details are complete.
 </li>
 <li>
 Ensure tasks are completed on time, and communicate clearly when anything is missing or needs clarification.
 
 
 </li>
 </ul>
 What Success Looks Like
 
 
 <ul>
 <li>
 Customers receive accurate responses quickly, with clear steps and a friendly experience.
 </li>
 <li>
 Support tickets and inquiries are documented properly, and follow-ups happen without delays.
 </li>
 <li>
 Admin tasks (records, reports, trackers) are completed accurately and kept up to date.
 </li>
 <li>
 You can manage multiple priorities while staying organized and dependable.
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Experience: 1+ year in customer service, virtual assistant work, admin support, call center, or similar.
 </li>
 <li>
 Communication: Excellent written and verbal communication.
 </li>
 <li>
 Languages:
 </li>
 <li>
 English required
 </li>
 <li>
 Arabic is a strong advantage (especially for Saudi Arabia and UAE customers)
 </li>
 <li>
 Tech skills: Comfortable using tools like Google Sheets/Excel, email platforms, CRMs, and chat tools.
 </li>
 <li>
 Remote readiness: Reliable internet, a quiet workspace, and ability to work independently.
 </li>
 <li>
 Strong attention to detail and ability to follow instructions and processes.
 
 
 </li>
 </ul>
 Nice to Have
 
 
 <ul>
 <li>
 Experience handling support via WhatsApp Business, live chat systems, or ticketing tools (e.g., Zendesk/Freshdesk).
 </li>
 <li>
 Familiarity with customers and cultural communication norms in the GCC region.
 </li>
 <li>
 Experience with onboarding, scheduling, or administrative coordination.
 
 
 </li>
 </ul>
 Work Setup &amp; Schedule
 
 
 <ul>
 <li>
 Location: Remote (UAE or Saudi Arabia candidates preferred; open to nearby time zones if you can align).
 </li>
 <li>
 Time zone coverage: Must be able to support Gulf Standard Time (GST) and/or Arabia Standard Time (AST) hours.
 </li>
 <li>
 Hours: Flexible depending on team needs; may include set shifts or overlapping coverage windows.
 </li>
 <li>
 Equipment: You must have a laptop/desktop, stable internet, and headset for calls if needed.
 
 
 </li>
 </ul>
 
 Compensation &amp; Benefits
 
 
 
 <ul>
 <li>
 Competitive compensation based on experience and location.
 </li>
 <li>
 Remote work flexibility.
 </li>
 <li>
 Training, scripts, and support processes provided.
 </li>
 <li>
 Opportunity for growth into senior support, team lead, or operations/admin roles based on performance.
 </li>
 </ul>
</div>

Customer Service Representative Administrative Assistant

Quick jobs

<div>Job Summary
We are seeking a highly organized and proactive Executive Assistant to support the CEO in day-to-day executive, administrative, and coordination tasks. The ideal candidate will act as a trusted partner to the CEO, ensuring smooth communication, efficient scheduling, accurate documentation, and professional follow-up across all executive activities.
Key Responsibilities<ul>
<li>Provide full administrative and executive support to the CEO</li>
<li>Manage calendars, schedule meetings, and coordinate appointments</li>
<li>Prepare, draft, and review professional correspondence (letters, emails, reports)</li>
<li>Take accurate Minutes of Meetings (MoM) and ensure proper follow-up on action points</li>
<li>Prepare presentations, reports, and briefing documents for meetings</li>
<li>Coordinate internal and external meetings, including logistics and agendas</li>
<li>Handle confidential information with discretion and professionalism</li>
<li>Act as a point of contact between the CEO and internal/external stakeholders</li>
<li>Maintain organized records, files, and documentation</li>
<li>Support ad-hoc administrative and executive tasks as required</li></ul>
Required Skills &amp; Qualifications<ul>
<li>Proven experience as an Executive Assistant, Personal Assistant, or Senior Administrative role</li>
<li>Strong written and verbal communication skills in Arabic and English</li>
<li>Excellent organizational, time-management, and multitasking abilities</li>
<li>High attention to detail and accuracy in documentation</li>
<li>Proficiency in MS Office (Word, Excel, PowerPoint, Outlook)</li>
<li>Professional demeanor with strong interpersonal skills</li>
<li>Ability to work under pressure and meet tight deadlines</li>
<li>Based in Kuwait with availability to work on-site</li></ul></div>

Executive Assistant

Rayan Gate

Job Title: Sales Representative- Ladies Gym Type: Full-TimeWe are hiring a Sales Representative to be the welcoming face of our fitness club! You&rsquo;ll greet members, manage bookings, and support membership sales.Key Duties:<ul><li>Welcome members &amp; handle front desk operations</li><li>Manage bookings, calls, and member inquiries</li><li>Promote memberships and assist with sales targets</li><li>Maintain daily records and support admin tasks</li></ul>Requirements:<ul><li>1&ndash;2 years of customer service or sales experience</li><li>Friendly, organized, and sales-driven</li><li>Good communication skills in English/ Arabic</li><li>Experience in a gym or wellness center is a bonus</li></ul>Benefits:<ul><li>Competitive salary + commission</li><li>Supportive team and growth opportunities</li></ul>Apply now and join a dynamic, health-focused team!Apply via WhatsApp: 62221159Job Types: Full-time, Permanent

Sales Representative for Ladies Gym

Alghanim Industries

<div>
 Job description:
 
 
 Long Description Job Summary
 
 The Field Sales Manager ensures that the sales representative and merchandisers achieve the best possible results through effective control, training, and frequent market contact with both the sales force and customers. The Field Sales Manager is accountable for the level of customer service provided by the sales force and responsible for the training, development and field effectiveness of the sales personnel. He or she also reports on market and competitive developments to the market manager taking a pro-active role in recommending operational improvements.
 
 Job Responsibilities
 <ul>
 <li>
 Ensure that the sales force are properly equipped, trained and motivated to achieve their objectives
 </li>
 <li>
 Work in market on a regular basis with all sales personnel to assist them in managing customer issues, improving performance and providing training objectives
 </li>
 <li>
 Report market and competitive activities to your manager with recommendations on actions and objectives that should be adhered to
 </li>
 <li>
 Review and analyses sales force achievements to ensure company objectives are being achieved and control systems adhere to
 </li>
 <li>
 Assist the sales representatives in identifying and pursuing new business opportunities via expansion of the customer base, promotional activities, range extensions or merchandising changes
 </li>
 <li>
 Frequently review the sales priorities, planning and presentation of the sales force ensuring that they are continuously aware of all stock, pricing and promotional issues
 </li>
 <li>
 Accompany each sales representative in the market for a minimum of 1 day per month
 </li>
 <li>
 Ensure that all Sales Representatives and Merchandisers receive a complete assessment form with agreed follow up objectives within 2 working days of the accompanied fieldwork and conduct annual and six monthly appraisals for all sales representatives and merchandisers reporting to you
 </li>
 <li>
 Submit a monthly time plan to the manager
 </li>
 <li>
 Ensure that the volume and value sales targets are achieved in each customer sector.
 </li>
 <li>
 Recommend on changes to credit limits and assist Sales Representatives achieve the company target of debtor days
 </li>
 <li>
 Authorize Sales Representative&rsquo;s orders, agreed FOC&rsquo;s damaged goods uplifts and customer discounts
 </li>
 </ul>
 Candidate Requirements
 <ul>
 <li>
 2 years&rsquo; experience in FMCG field
 </li>
 <li>
 Must have Bachelor's degree
 </li>
 <li>
 Creative and organized
 </li>
 <li>
 Must have strong communication skills both in English and Arabic
 </li>
 <li>
 &nbsp;Team Player
 </li>
 <li>
 Must have valid Kuwait driving license
 </li>
 <li>
 Expert in using Microsoft Office applications
 </li>
 </ul>
 Education Bachelor&rsquo;s Degree
 
 
 Profile description:
 
 
 
 The Field Sales Manager ensures that the sales representative and merchandisers achieve the best possible results through effective control, training, and frequent market contact with both the sales force and customers. The Field Sales Manager is accountable for the level of customer service provided by the sales force and responsible for the training, development and field effectiveness of the sales personnel. He or she also reports on market and competitive developments to the market manager taking a pro-active role in recommending operational improvements
 
</div>

Field Sales Manager

ANALTYTICA

Job Title: Call Center Representative Location: Kuwait Experience: Minimum 2 years Gulf experience (Kuwait mandatory) Job Description (English)We are looking for a Call Center Representative to handle inbound and outbound calls, assist customers, and provide accurate information with a high level of professionalism.Key Responsibilities:<ul><li>Handle incoming and outgoing customer calls efficiently</li><li>Respond to customer inquiries and resolve complaints professionally</li><li>Maintain accurate records using CRM software</li><li>Update and manage customer data using Excel</li><li>Follow company policies and call center procedures</li><li>Achieve service quality and performance targets</li></ul>Requirements:<ul><li>Minimum 2 years of Gulf experience, must be in Kuwait</li><li>Fluent in Arabic and English (spoken and written)</li><li>Strong communication and interpersonal skills</li><li>Good working knowledge of Excel and CRM software</li><li>Visa 18 (Transferable)</li><li>Age below 35 years</li><li>Ability to join immediately</li></ul>المسمى الوظيفي: موظف / موظفة مركز اتصالالموقع: دولة الكويتالخبرة: سنتان على الأقل في دول الخليج (خبرة الكويت شرط أساسي)الوصف الوظيفي (Arabic)نبحث عن موظف مركز اتصال للتعامل مع المكالمات الواردة والصادرة، وتقديم خدمة عملاء متميزة باحترافية عالية.المهام الوظيفية:<ul><li>الرد على مكالمات العملاء الواردة وإجراء المكالمات الصادرة</li><li>التعامل مع استفسارات وشكاوى العملاء بشكل مهني</li><li>تسجيل وتحديث بيانات العملاء عبر نظام CRM</li><li>استخدام برنامج Excel لإدارة البيانات والتقارير</li><li>الالتزام بسياسات وإجراءات مركز الاتصال</li><li>تحقيق أهداف الأداء وجودة الخدمة</li></ul>الشروط والمتطلبات:<ul><li>خبرة لا تقل عن سنتين في دول الخليج (يشترط خبرة داخل الكويت)</li><li>إجادة تامة للغتين العربية والإنجليزية تحدثًا وكتابةً</li><li>مهارات تواصل ممتازة</li><li>معرفة جيدة ببرامج Excel وأنظمة CRM</li><li>إقامة مادة 18 قابلة للتحويل</li><li>العمر أقل من 35 سنة</li><li>الاستعداد للالتحاق بالعمل فورًا</li></ul>Job Type: Full-timePay: KD300.000 - KD350.000 per month

Call Center Representative

Oryx

Job Title: Admin AssistantJob Code: Admin AssistantJob Description:Assisting the Managing Partner and Senior Executives and providing administrative support to the organization.Key Responsibilities<ul><li>Assist with day-to-day operations of company-wide Admin functions.</li><li>Responsible for managing the day-to-day operations of the Admin department for the company and all its sister concerns</li><li>Liaison with and supervision over the work of the PRO relating to transfer and renewal of company licenses and vehicle registration and family members documents.</li><li>Coordinate with the Legal Department to ensure that all visa and residency-related formalities for employees are completed on time.</li><li>Responsible for compiling jot forms for management signature, under the supervision of the Office Manager.</li><li>Maintains an up-to-date database of company licenses (and staff residencies, if required).</li><li>Assist with processing documentation and preparing reports related to personnel activities (attendance, overtime, absences, staff programs).</li><li>Coordinate and report on business trips</li><li>Supervise managing company documents and archives through the Admin Assistant and Office Assistant.</li><li>Report on project management software on all activities to top management and follow up on overdue tasks with all functional heads and staff</li><li>Obtain Management approval on agreement / Transactions / Payments,. Etc as deemed necessary</li><li>Serve as an aide to the family and liaising with the office</li><li>Handle travel arrangements as and when required</li><li>Conducts research and analysis tasks are required.</li><li>Handle confidential and non-routine information</li><li>Provides clerical and administrative support to the Office Manager, as well as to ALL functional heads.</li><li>Acts as a replacement Receptionist in the event of the absence of the Office Assistant / Reception staff.</li><li>Monitors the performance and progress of Office and home Drivers and reports the same to the Office Manager.</li><li>Occasionally handles confidential and non-routine information.</li><li>Undertakes general administrative tasks as required by top management.</li><li>Acts as a floating CSR depending on workload.</li><li>Any other task as required by the management.</li></ul>People Management<ul><li>Organize people, information, and other resources.</li><li>Ensure that office equipment is maintained, relevant records are up to date and that's all administration processes work effectively.</li></ul>Self-Management:<ul><li>Achieve the highest levels of proficiency in all skills required to perform the role.</li><li>Ensure that performance goals set by and agreed with management are achieved during the course of the year</li></ul>Minimum Requirements &amp; Key Skills:<ul><li>Bachelor&rsquo;s Degree. Certification in a relevant field is a plus</li><li>Prior relevant experience in office management and administration.</li><li>Communication Proficiency</li><li>Willingness to learn</li><li>Excellent independent initiative</li><li>Data entry and strong documentation skills</li><li>Ability to follow up and proactive attitude</li><li>Ability to work under pressure</li><li>Proficient in MS Office, email, tech-savvy.</li></ul>Language Skills:<ul><li>Excellent oral and written communication skills in English.</li></ul>Job Type:<ul><li>Full-time</li></ul>Work location: Kuwait CityHOW TO APPLYPlease use the link (https://airtable.com/appwm2VUujXVQ2mIB/shrBmmYJs7pftZ2kJ) to complete the job application form.Email CV: hr@oryx1.comJob Types: Full-time, PermanentPay: From KD0.010 per monthApplication Question(s):<ul><li>To proceed further with your job application please complete the job application form https://airtable.com/appwm2VUujXVQ2mIB/shrBmmYJs7pftZ2kJ</li></ul>

Admin Assistant

Job Title: Intern - Admin AssistantJob Code: Intern - Admin AssistantJob Description:Assisting the Managing Partner and Senior Executives and providing administrative support to the organization.Key Responsibilities<ul><li>Assist with day-to-day operations of company-wide Admin functions.</li><li>Responsible for managing the day-to-day operations of the Admin department for the company and all its sister concerns</li><li>Liaison with and supervision over the work of the PRO relating to transfer and renewal of company licenses and vehicle registration and family members documents.</li><li>Coordinate with the Legal Department to ensure that all visa and residency-related formalities for employees are completed on time.</li><li>Responsible for compiling jot forms for management signature, under the supervision of the Office Manager.</li><li>Maintains an up-to-date database of company licenses (and staff residencies, if required).</li><li>Assist with processing documentation and preparing reports related to personnel activities (attendance, overtime, absences, staff programs).</li><li>Coordinate and report on business trips</li><li>Supervise managing company documents and archives through the Admin Assistant and Office Assistant.</li><li>Report on project management software on all activities to top management and follow up on overdue tasks with all functional heads and staff</li><li>Obtain Management approval on agreement / Transactions / Payments,. Etc as deemed necessary</li><li>Serve as an aide to the family and liaising with the office</li><li>Handle travel arrangements as and when required</li><li>Conducts research and analysis tasks are required.</li><li>Handle confidential and non-routine information</li><li>Provides clerical and administrative support to the Office Manager, as well as to ALL functional heads.</li><li>Acts as a replacement Receptionist in the event of the absence of the Office Assistant / Reception staff.</li><li>Monitors the performance and progress of Office and home Drivers and reports the same to the Office Manager.</li><li>Occasionally handles confidential and non-routine information.</li><li>Undertakes general administrative tasks as required by top management.</li><li>Acts as a floating CSR depending on workload.</li><li>Any other task as required by the management.</li></ul>People Management<ul><li>Organize people, information, and other resources.</li><li>Ensure that office equipment is maintained, relevant records are up to date and that's all administration processes work effectively.</li></ul>Self-Management:<ul><li>Achieve the highest levels of proficiency in all skills required to perform the role.</li><li>Ensure that performance goals set by and agreed with management are achieved during the course of the year</li></ul>Minimum Requirements &amp; Key Skills:<ul><li>Bachelor&rsquo;s Degree. Certification in a relevant field is a plus</li><li>Prior relevant experience in office management and administration.</li><li>Communication Proficiency</li><li>Willingness to learn</li><li>Excellent independent initiative</li><li>Data entry and strong documentation skills</li><li>Ability to follow up and proactive attitude</li><li>Ability to work under pressure</li><li>Proficient in MS Office, email, tech-savvy.</li></ul>Language Skills:<ul><li>Excellent oral and written communication skills in English.</li></ul>Job Type:<ul><li>Full-time</li></ul>Work location: Kuwait CityHOW TO APPLYPlease use the link (https://airtable.com/appwm2VUujXVQ2mIB/shrBmmYJs7pftZ2kJ) to complete the job application form.Email CV: hr@oryx1.comJob Types: Full-time, Internship, New-Grad Contract length: 3 monthsPay: From KD0.010 per monthApplication Question(s):<ul><li>Have you submitted the job application form https://airtable.com/appwm2VUujXVQ2mIB/shrBmmYJs7pftZ2kJ</li></ul>

Internship - Admin Assistant

Explore 415+ Customer service representative administrative assistant in Kuwait this February. Find roles across top companies and apply now to boost your career.