abercrombie & fitch / hollister - assistant store manager, kuwait

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customer service representative administrative assistant

recruitlytics LLC

<div>
 We&rsquo;re hiring a
 
 Customer Service Representative &ndash; Administrative Assistant
 
 to support our customers and internal teams across the
 
 UAE and Saudi Arabia
 
 . This is a
 
 remote role
 
 combining frontline customer communication with reliable administrative support. You&rsquo;ll be the friendly first point of contact for customers, while also helping keep records, schedules, and daily operations organized.
 
 
 This role is ideal for someone who enjoys solving problems, communicating clearly, and staying on top of details&mdash;while working independently from home.
 
 
 Key Responsibilities
 
 
 Customer Support (Primary)
 
 
 <ul>
 <li>
 Respond to customer inquiries via email, chat, and phone/WhatsApp in a professional and helpful tone.
 </li>
 <li>
 Handle common questions related to registration, onboarding, account access, schedules, and general support needs.
 </li>
 <li>
 Troubleshoot basic issues, guide customers through next steps, and escalate complex cases to the appropriate team.
 </li>
 <li>
 Follow communication guidelines to ensure customers receive consistent, accurate information.
 </li>
 <li>
 Maintain a high level of customer satisfaction by being responsive, empathetic, and solution-focused.
 </li>
 <li>
 Document customer interactions, outcomes, and follow-ups in the CRM or support tracker.
 
 
 </li>
 </ul>
 Administrative Support (Secondary)
 
 
 <ul>
 <li>
 Support the team with admin tasks such as data entry, updating records, organizing documents, and maintaining accurate files.
 </li>
 <li>
 Help coordinate schedules and meetings, including sending reminders and tracking attendance when required.
 </li>
 <li>
 Prepare and maintain simple reports (e.g., daily support volume, resolution notes, candidate/customer status lists).
 </li>
 <li>
 Assist with onboarding coordination, including checking submitted forms and confirming required details are complete.
 </li>
 <li>
 Ensure tasks are completed on time, and communicate clearly when anything is missing or needs clarification.
 
 
 </li>
 </ul>
 What Success Looks Like
 
 
 <ul>
 <li>
 Customers receive accurate responses quickly, with clear steps and a friendly experience.
 </li>
 <li>
 Support tickets and inquiries are documented properly, and follow-ups happen without delays.
 </li>
 <li>
 Admin tasks (records, reports, trackers) are completed accurately and kept up to date.
 </li>
 <li>
 You can manage multiple priorities while staying organized and dependable.
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Experience: 1+ year in customer service, virtual assistant work, admin support, call center, or similar.
 </li>
 <li>
 Communication: Excellent written and verbal communication.
 </li>
 <li>
 Languages:
 </li>
 <li>
 English required
 </li>
 <li>
 Arabic is a strong advantage (especially for Saudi Arabia and UAE customers)
 </li>
 <li>
 Tech skills: Comfortable using tools like Google Sheets/Excel, email platforms, CRMs, and chat tools.
 </li>
 <li>
 Remote readiness: Reliable internet, a quiet workspace, and ability to work independently.
 </li>
 <li>
 Strong attention to detail and ability to follow instructions and processes.
 
 
 </li>
 </ul>
 Nice to Have
 
 
 <ul>
 <li>
 Experience handling support via WhatsApp Business, live chat systems, or ticketing tools (e.g., Zendesk/Freshdesk).
 </li>
 <li>
 Familiarity with customers and cultural communication norms in the GCC region.
 </li>
 <li>
 Experience with onboarding, scheduling, or administrative coordination.
 
 
 </li>
 </ul>
 Work Setup &amp; Schedule
 
 
 <ul>
 <li>
 Location: Remote (UAE or Saudi Arabia candidates preferred; open to nearby time zones if you can align).
 </li>
 <li>
 Time zone coverage: Must be able to support Gulf Standard Time (GST) and/or Arabia Standard Time (AST) hours.
 </li>
 <li>
 Hours: Flexible depending on team needs; may include set shifts or overlapping coverage windows.
 </li>
 <li>
 Equipment: You must have a laptop/desktop, stable internet, and headset for calls if needed.
 
 
 </li>
 </ul>
 
 Compensation &amp; Benefits
 
 
 
 <ul>
 <li>
 Competitive compensation based on experience and location.
 </li>
 <li>
 Remote work flexibility.
 </li>
 <li>
 Training, scripts, and support processes provided.
 </li>
 <li>
 Opportunity for growth into senior support, team lead, or operations/admin roles based on performance.
 </li>
 </ul>
</div>

Customer Service Representative Administrative Assistant

Quick jobs

<div>Job Summary
We are seeking a highly organized and proactive Executive Assistant to support the CEO in day-to-day executive, administrative, and coordination tasks. The ideal candidate will act as a trusted partner to the CEO, ensuring smooth communication, efficient scheduling, accurate documentation, and professional follow-up across all executive activities.
Key Responsibilities<ul>
<li>Provide full administrative and executive support to the CEO</li>
<li>Manage calendars, schedule meetings, and coordinate appointments</li>
<li>Prepare, draft, and review professional correspondence (letters, emails, reports)</li>
<li>Take accurate Minutes of Meetings (MoM) and ensure proper follow-up on action points</li>
<li>Prepare presentations, reports, and briefing documents for meetings</li>
<li>Coordinate internal and external meetings, including logistics and agendas</li>
<li>Handle confidential information with discretion and professionalism</li>
<li>Act as a point of contact between the CEO and internal/external stakeholders</li>
<li>Maintain organized records, files, and documentation</li>
<li>Support ad-hoc administrative and executive tasks as required</li></ul>
Required Skills &amp; Qualifications<ul>
<li>Proven experience as an Executive Assistant, Personal Assistant, or Senior Administrative role</li>
<li>Strong written and verbal communication skills in Arabic and English</li>
<li>Excellent organizational, time-management, and multitasking abilities</li>
<li>High attention to detail and accuracy in documentation</li>
<li>Proficiency in MS Office (Word, Excel, PowerPoint, Outlook)</li>
<li>Professional demeanor with strong interpersonal skills</li>
<li>Ability to work under pressure and meet tight deadlines</li>
<li>Based in Kuwait with availability to work on-site</li></ul></div>

Executive Assistant

Azadea Group

<div>
 
 We are looking for an Assistant Manager at Reserved, Kuwait.
 
 
 
 
 
 
 Job Purpose:
 
 
 
 The Assistant Manager is responsible for serving customers on the shop floor and supporting the shop/department managers in ensuring efficient shop operations and maintaining high standards of customer service.
 
 
 
 
 
 
 Responsibilities:
 
 
 <ul>
 <li>
 Greet customers warmly and offer expert advice to assist in their purchase decisions, ensuring alignment with quality and customer service standards.
 </li>
 <li>
 Assist the managers in maintaining inventories and placing product orders to ensure effective stock management and availability of products.
 </li>
 <li>
 Report operational issues promptly and address customer complaints, providing solutions or escalating as needed to ensure both operational efficiency and customer satisfaction.
 </li>
 <li>
 Prepare detailed reports on key performance indicators (KPIs), sales trends, inventory status, and team productivity to keep managers informed and support effective decision-making.
 </li>
 <li>
 Assist in scheduling staff to align efficiently with operational needs while optimizing costs for the shop/department.
 </li>
 <li>
 Assign routine and non-routine tasks to sales associates, cashiers, and coordinators to optimize operational efficiency and ensure tasks are completed effectively.
 </li>
 <li>
 Supervise the shop's opening and closing processes to ensure compliance with established procedures for petty cash, reporting, and other requirements. Ensure accurate delivery to the accounting department in accordance with company policies and security standards as necessary.
 </li>
 <li>
 Communicate sales plans and targets to the shop/department team, monitor their performance continuously, and advise upper management on necessary corrective actions.
 </li>
 <li>
 Assist in training, motivating, and evaluating the team to ensure that the necessary skill base is met, and that staff are optimally motivated and enabled to maximize their potential and contribution to the company.
 </li>
 </ul>
 
 
 
 
 
 Qualifications:
 
 
 <ul>
 <li>
 Bachelor's degree in a related field.
 </li>
 <li>
 Two years of experience in a managerial role.
 </li>
 <li>
 Five years of experience in Retail, or a similar role.
 </li>
 <li>
 Fluency in English.
 </li>
 <li>
 Proficiency in MS Office.
 </li>
 </ul>
 
 
 
 
 
 Azadea Group is an Equal Employment Employer
 
 &ndash;
 
 All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or any other characteristic protected by relevant local laws
 
 
</div>

Assistant Manager

Bumbum

Role PurposeThe Call Center Agent is the first point of contact and a key brand representative. This role is responsible for delivering a premium, empathetic, and solution-oriented customer experience across all communication channels.The agent ensures that every customer interaction reflects the brand&rsquo;s quality, care, and commitment&mdash;especially when engaging with parents and caregivers.Key ResponsibilitiesCustomer Support &amp; Communication<ul><li>Handle inbound and outbound calls, chats, and messages in a professional, calm, and premium manner</li><li>Provide accurate information related to orders, deliveries, products, subscriptions, and replacements</li><li>Resolve customer concerns efficiently while maintaining empathy and emotional intelligence</li><li>Follow approved scripts, SOPs, escalation paths, and tone-of-voice guidelines</li></ul>Customer Experience Excellence<ul><li>Represent the brand&rsquo;s values and premium positioning at all times</li><li>De-escalate complaints with confidence, care, and reassurance</li><li>Proactively guide customers on product usage, fit, and care when required</li><li>Ensure customers feel heard, supported, and valued after every interaction</li></ul>Operational Accuracy<ul><li>Accurately document all interactions in the CRM / ticketing system</li><li>Adhere to SLAs, response time targets, and quality benchmarks</li><li>Escalate complex or sensitive cases clearly and with full context</li><li>Coordinate with internal teams (logistics, operations) when needed</li></ul>Quality &amp; Continuous Improvement<ul><li>Meet individual performance KPIs (CSAT, quality score, response time)</li><li>Participate in training sessions, QA reviews, and coaching programs</li><li>Apply feedback consistently to improve service quality</li></ul>Required Skills &amp; Competencies<ul><li>Excellent verbal and written communication skills in Arabic &amp; English</li><li>High emotional intelligence and strong listening skills</li><li>Ability to remain calm and professional under pressure</li><li>Strong problem-solving and decision-making abilities</li><li>Attention to detail and process discipline</li><li>Comfortable using CRM and omnichannel customer support tools</li></ul>Experience &amp; Qualifications<ul><li>1&ndash;3 years of experience in a customer service or call center role</li><li>Experience in e-commerce, retail, or subscription-based businesses is an advantage</li><li>High school diploma required; Bachelor&rsquo;s degree is a plus</li></ul>Key Behavioral Traits<ul><li>Customer-first mindset</li><li>Patient, composed, and empathetic</li><li>Accountable and detail-oriented</li><li>Team-focused and quality-driven</li><li>Strong sense of ownership and responsibility</li></ul>Job Type: Full-time

Call center agent

Abercrombie & Fitch Co.

<div>
 
 Company Description
 
 
 
 Abercrombie &amp; Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs.
 
 
 The company operates a family of brands, including Abercrombie &amp; Fitch, YPB, abercrombie kids, Hollister and Gilly Hicks, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie &amp; Fitch Co. operates over 750 stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com, and hollisterco.com.
 
 
 At Abercrombie &amp; Fitch Co., we lead with purpose and always put our people first. We&rsquo;re proud to offer equitable compensation and benefits, including flexibility and competitive Paid Time Off, as well as education and engagement events, including various Associate Resource Groups, volunteer opportunities and additional time off to give back to our global communities.
 
 
 
 Job Description
 
 
 
 The Assistant Manager is a multi-faceted role that merges business strategy, operations, creativity, and people management. Strategically, assistant managers are responsible for driving sales results by analyzing the business and providing best-in-class customer service. They are responsible for overseeing daily store operations including opening and closing routines and driving efficiency in all store processes. Assistant managers leverage their creative expertise through floorset updates, styling recommendations and product knowledge. Assistant managers are also talent leaders, driving everything from recruiting and training to engagement and development. They are expected to show up, bringing their best selves everyday to create an inclusive place of belonging for their team and customers. With a promote from within philosophy, our Assistant managers will build upon their initial foundation and have the opportunity to grow into the future leaders of our store&rsquo;s organization.
 
 
 
 What You'll Do
 
 
 
 <ul>
 <li>
 Customer Experience
 </li>
 <li>
 Drive Sales
 </li>
 <li>
 OMNI Channel Fulfillment
 </li>
 <li>
 Store Presentation and Sales Floor Supervision
 </li>
 <li>
 Store &amp; Stockroom Operations
 </li>
 <li>
 Staffing, Scheduling, and Payroll Management
 </li>
 <li>
 Training and Development
 </li>
 <li>
 Communication
 </li>
 <li>
 Asset Protection
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 
 What It Takes
 
 
 
 
 <ul>
 <li>
 Bachelors Degree OR one year of supervisory experience in a customer-facing role
 </li>
 <li>
 Strong problem-solving skills
 </li>
 <li>
 Inclusion &amp; Diversity Awareness
 </li>
 <li>
 Ability to show up in a fast-paced and challenging environment
 </li>
 <li>
 Team building skills
 </li>
 <li>
 Self-starter
 </li>
 <li>
 Drive to achieve results
 </li>
 <li>
 Multi-Tasking
 </li>
 <li>
 Fashion Interest &amp; Knowledge
 
 
 </li>
 </ul>
 
 Additional Information
 
 
 
 
 What You&rsquo;ll Get
 
 
 
 As an Abercrombie &amp; Fitch Co. (A&amp;F Co.) associate, you&rsquo;ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&amp;F is committed to providing simple, competitive, and comprehensive benefits that align with our Company&rsquo;s culture and values, but most importantly &ndash; with you! We also provide competitive incentives to reward the commitment our associates have for moving our global business forward.
 
 
 <ul>
 <li>
 Quarterly Incentive Bonus Program
 </li>
 <li>
 Annual return flight ticket
 </li>
 <li>
 Merit eligibility - salary increase based on Annual performance review
 </li>
 <li>
 Paid Time Off
 </li>
 <li>
 3 Paid Comp Days
 </li>
 <li>
 Merchandise Discount
 </li>
 <li>
 Medical, Dental, Health and Life Insurance
 </li>
 <li>
 Associate Assistance Program - professional and confidential mental and behavioral health counseling
 </li>
 <li>
 Carrot Fertility and Adoption
 </li>
 <li>
 Headspace mental health and wellness application membership
 </li>
 <li>
 Paid Parental and Adoption Leave
 </li>
 <li>
 Training and Development
 </li>
 <li>
 Opportunities for Career Advancement, we believe in promoting from within
 </li>
 <li>
 A Global Team of People Who'll Celebrate you for Being YOU
 </li>
 <li>
 Some of the above benefits can be availed upon completion of the probationary period
 
 
 </li>
 </ul>
 SEE WHAT IT&rsquo;S LIKE TO #WORKATANF - FOLLOW US ON INSTAGRAM @LIFEATANF
 
 
 Abercrombie &amp; Fitch Co. is an Equal Opportunity/Affirmative Action employer
</div>

Abercrombie & Fitch / Hollister - Assistant Store Manager, Kuwait

Abercrombie & Fitch

<div>Company Description 
Abercrombie &amp; Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs. 
 
The company operates a family of brands, including Abercrombie &amp; Fitch, YPB, abercrombie kids, Hollister and Gilly Hicks, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie &amp; Fitch Co. operates over 750 stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com, and hollisterco.com. 
 
At Abercrombie &amp; Fitch Co., we lead with purpose and always put our people first. We&rsquo;re proud to offer equitable compensation and benefits, including flexibility and competitive Paid Time Off, as well as education and engagement events, including various Associate Resource Groups, volunteer opportunities and additional time off to give back to our global communities. 
Job Description 
The Assistant Manager is a multi-faceted role that merges business strategy, operations, creativity, and people management. Strategically, assistant managers are responsible for driving sales results by analyzing the business and providing best-in-class customer service. They are responsible for overseeing daily store operations including opening and closing routines and driving efficiency in all store processes. Assistant managers leverage their creative expertise through floorset updates, styling recommendations and product knowledge. Assistant managers are also talent leaders, driving everything from recruiting and training to engagement and development. They are expected to show up, bringing their best selves everyday to create an inclusive place of belonging for their team and customers. With a promote from within philosophy, our Assistant managers will build upon their initial foundation and have the opportunity to grow into the future leaders of our store&rsquo;s organization.
What You'll Do<ul><li>
Customer Experience</li><li>
Drive Sales</li><li>
OMNI Channel Fulfillment</li><li>
Store Presentation and Sales Floor Supervision</li><li>
Store &amp; Stockroom Operations</li><li>
Staffing, Scheduling, and Payroll Management</li><li>
Training and Development</li><li>
Communication</li><li>
Asset Protection</li></ul> 

Qualifications 
What It Takes<ul><li>
Bachelors Degree OR one year of supervisory experience in a customer-facing role</li><li>
Strong problem-solving skills</li><li>
Inclusion &amp; Diversity Awareness</li><li>
Ability to show up in a fast-paced and challenging environment</li><li>
Team building skills</li><li>
Self-starter</li><li>
Drive to achieve results</li><li>
Multi-Tasking</li><li>
Fashion Interest &amp; Knowledge</li></ul> 

Additional Information 
What You&rsquo;ll Get
As an Abercrombie &amp; Fitch Co. (A&amp;F Co.) associate, you&rsquo;ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&amp;F is committed to providing simple, competitive, and comprehensive benefits that align with our Company&rsquo;s culture and values, but most importantly &ndash; with you! We also provide competitive incentives to reward the commitment our associates have for moving our global business forward.<ul><li>
Quarterly Incentive Bonus Program</li><li>
Annual return flight ticket</li><li>
Merit eligibility - salary increase based on Annual performance review</li><li>
Paid Time Off</li><li>
3 Paid Comp Days</li><li>
Merchandise Discount</li><li>
Medical, Dental, Health and Life Insurance</li><li>
Associate Assistance Program - professional and confidential mental and behavioral health counseling</li><li>
Carrot Fertility and Adoption</li><li>
Headspace mental health and wellness application membership</li><li>
Paid Parental and Adoption Leave</li><li>
Training and Development</li><li>
Opportunities for Career Advancement, we believe in promoting from within</li><li>
A Global Team of People Who'll Celebrate you for Being YOU 
<ul><li>Some of the above benefits can be availed upon completion of the probationary period</li></ul></li></ul>
SEE WHAT IT&rsquo;S LIKE TO #WORKATANF - FOLLOW US ON INSTAGRAM @LIFEATANF
Abercrombie &amp; Fitch Co. is an Equal Opportunity/Affirmative Action employer</div>

Career Land Center

<div><div><h2 class="jobSectionHeader">WE ARE HIRING &ndash; Assistant Restaurant Manager
 </h2>Location: Kuwait
We are looking for an experienced Assistant Restaurant Manager with a strong luxury hospitality background . Candidates with experience in 5-star or 4-star hotels , Forbes standards , and Pan-Asian cuisine outlets will be highly preferred.
<h2 class="jobSectionHeader">Job Description:
</h2>The Assistant Restaurant Manager supports daily restaurant operations, ensuring exceptional guest service, smooth workflow, and high-quality dining standards. This role involves supervising staff, maintaining service excellence, optimizing operational efficiency, and supporting revenue growth in a premium dining environment.
<h2 class="jobSectionHeader">Key Responsibilities:
</h2><ul><li>Assist in managing daily restaurant operations and service flow
</li><li>Ensure outstanding guest experience and Forbes-level service standards
</li><li>Supervise and train front-of-house staff to maintain excellence
</li><li>Support staffing schedules, attendance, and performance management
</li><li>Maintain quality control for food presentation, service, and cleanliness
</li><li>Handle guest feedback, complaints, and service recovery professionally
</li><li>Coordinate with kitchen and bar teams to ensure seamless service
</li><li>Monitor inventory, stock levels, and operational costs
</li><li>Ensure compliance with hygiene, safety, and brand standards
</li><li>Assist in achieving sales targets and improving restaurant performance
</li></ul><h2 class="jobSectionHeader">Preferred Candidate Profile:
</h2><ul><li>Experience in 5-star or 4-star hotels (mandatory)
</li><li>Forbes standards background (added advantage)
</li><li>Experience in Pan-Asian cuisine restaurants preferred
</li><li>Strong leadership, communication, and guest relations skills
</li><li>High attention to detail and service excellence mindset
</li><li>Ability to work in a fast-paced, high-end restaurant environment
</li><li>Professional appearance and positive attitude</li></ul></div></div>

Assistant Restaurant Manager

Explore 166+ Customer service representative administrative assistant in Kuwait City this February. Find roles across top companies and apply now to boost your career.

166 customer service representative administrative assistant jobs In Kuwait City

Customer Service Representative Administrative Assistant

Executive Assistant

Assistant Manager

Call center agent

Abercrombie & Fitch / Hollister - Assistant Store Manager, Kuwait

Abercrombie & Fitch / Hollister - Assistant Store Manager, Kuwait

Assistant Restaurant Manager