customer service manager

account manager with arabic & french Jobs in Cairo

account manager with arabic & french

call center representative

client service representative (customer services) Jobs in Cairo

client service representative (customer services)

client support specialist  - voice Jobs in Cairo

client support specialist  - voice

customer service representative arabic

Concentrix

<div>
 
 Concentrix is NOW HIRING Customer Support Specialists
 
 
 for a brand-new Arabic account!
 
 
 
 
 ✨ What You Need:
 
 
 🗣 Arabic fluency
 
 
 🔤
 
 English level: B1
 
 
 
 ✅ Availability to start right away!
 
 
 🧑🏻 🎓 preferably grads
 
 
 +18 years
 
 
 💼 What We Offer:
 
 
 💰 Salary: 12,986 EGP Gross
 
 
 📚 Paid training to set you up for success
 
 
 🏥 Full social &amp; medical insurance
 
 
 🚗 transportation provided
 
 
 🔄 Rotational shifts &amp; days off
 
 
 📍 Work location: New Cairo (CAI4)
 
</div>

Customer Service Representative - (Arabic)

<div>
 At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we&rsquo;ll give you what you need to make it happen. It won&rsquo;t always be easy, growing takes grit. But at ABB, you&rsquo;ll never run alone. Run what runs the world.
 
 
 This Position reports to:
 
 
 EG Service Engineering Manager
 
 
 
 Your Role: Own the Challenge
 
 
 
 <ul>
 <li>
 Provides technical support and solves problems in own expertise area via remote or on-site service in any Service category (installation and commissioning; maintenance; repairs; engineering and consulting; advanced services; extensions, upgrades and retrofits; end-of-life services, replacements, etc.).
 </li>
 <li>
 Investigates customer needs through professional consulting and provides technical consulting on Service solutions, and advisory service.
 </li>
 <li>
 Prepares all drawings, documents and reports to be approved by the customer representative, prepare Bill of Material to the project to meet contractual obligations.
 </li>
 <li>
 Coordinates with Manufacturing and Testing functions to ensure the technical solutions are appropriately manufactured and tested, Works to reduce the cost and improve the quality of delivery of service and projects.
 
 
 
 </li>
 </ul>
 
 What It Takes To Run What Runs The World
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in electrical engineering, with 2-3 years of relevant experience in Design Electrification and Automation
 </li>
 <li>
 Knowledge of Design MV &amp; LV switchgears, Control systems &amp; Protection, basic knowledge of technical standards (IEC 62271-200 / IEC 61439)
 </li>
 <li>
 Experience in using AutoCAD, EPLAN, SAP, knowledge in Substation SCADA systems, knowledge of ETAP is an advantage.
 </li>
 <li>
 Excellent communication and presentation skills, fluency in both spoken and written Arabic and English Language
 
 
 </li>
 </ul>
 What's in it for you
 
 
 We want you to bring your full self to work&mdash;your ideas, your energy, your ambition. You&rsquo;ll have the tools and freedom to grow your skills, shape your path, and take on challenges that matter. Here, your work creates impact you can see and feel, every day.
 
 
 We value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe.
</div>

Electrical Technical Service Engineer

Al-Futtaim

<div>
 
 Overview Of The Role:
 
 
 
 <ul>
 <li>
 The Retail Sales Representative is responsible for establishing rapport and credibility with customers to assist them in purchasing products, ensuring a high standard of merchandising, and maintaining stock to achieve sales targets. The role involves daily inspections of the sales area, customer engagement, stock management, and the development of customer relationships to enhance sales performance. Success is determined by the ability to exceed expectations and uphold IKEA's values.
 
 
 </li>
 </ul>
 
 What You Will Do:
 
 
 
 Operational &amp; Commercial
 
 
 <ul>
 <li>
 Conduct daily detailed inspections to review the availability and positioning of price labels, product information tags, and other communication media.
 </li>
 <li>
 Review daily stock levels on all products and recommend orders to the Shopkeeper.
 </li>
 <li>
 Coordinate with the Procurement Executive for stock-related information.
 </li>
 <li>
 Ensure a customer-focused environment by meeting and serving customers with empathy and care.
 </li>
 <li>
 Have daily dialogues with guests to gather feedback and learn about their needs, then act on their input.
 </li>
 <li>
 Develop relationships with diverse customers to build trust and confidence.
 </li>
 <li>
 Understand and determine customer requirements to prepare a pro forma invoice.
 </li>
 <li>
 Maintain contact with customers regarding new or interesting items and follow up on quotations to convert to sales.
 </li>
 <li>
 Encourage the team to meet customer needs and improve service.
 </li>
 <li>
 Promote product sales by seizing sales opportunities and suggesting solutions and add-on sales.
 </li>
 <li>
 Suggest improvements to sales strategies and identify slow-moving items for action.
 </li>
 <li>
 Maintain full product displays using company merchandising methods.
 </li>
 <li>
 Be an expert on the product range within the department.
 </li>
 <li>
 Stay informed about market developments, including advertising, promotions, and market visits.
 </li>
 <li>
 Keep the Sales Manager informed about customer feedback and product range gaps.
 
 
 </li>
 </ul>
 
 Required Skills To Be Successful:
 
 
 
 <ul>
 <li>
 Proactivity
 </li>
 <li>
 Sales-driven approach
 </li>
 <li>
 Excellent communication and interpersonal skills
 </li>
 <li>
 Problem-solving skills
 
 
 </li>
 </ul>
 
 What Qualifies You For The Role:
 
 
 
 <ul>
 <li>
 Secondary Education
 </li>
 <li>
 Minimum of 3 years in a similar role
 </li>
 <li>
 Proactivity and sales-driven approach
 </li>
 <li>
 Excellent communication and interpersonal skills
 </li>
 <li>
 Problem-solving skills
 </li>
 <li>
 Good command of English language
 </li>
 <li>
 Preferred: Good command of Arabic
 </li>
 </ul>
</div>

Sales Assistant | IKEA | Cairo Festival City

Sutherland Healthcare Solutions

<div>
 
 Company Description
 
 
 At Sutherland, we are a leading global business and digital transformation partner with expertise in Artificial Intelligence, Automation, Cloud engineering, and Advanced analytics. Our services span various industries including Healthcare, Insurance, Banking &amp; Financial Services, Communications, Media &amp; Entertainment, Technology, Travel &amp; Hospitality, Logistics, Retail, Energy &amp; Utilities. We are committed to driving digital transformation and providing unique value propositions through market-leading technology and business process excellence, with over 200 unique inventions under several patents across critical technologies.
 
 
 Role Description
 
 
 This is a full-time on-site role for a Customer Service Representative English Account at Sutherland's location in Cairo. The role involves day-to-day tasks related to ensuring customer satisfaction, managing customer accounts, providing excellent customer service, and effective communication.
 
 
 Benefits
 
 
 <ul>
 <li>
 Up to 17k Net Salary
 </li>
 <li>
 1.1k night and overnight allowance
 </li>
 <li>
 Transportation is provided both ways (Door to Door for ladies)
 </li>
 <li>
 Social and medical insurance is provided
 </li>
 <li>
 First 3 months are Fully Granted
 </li>
 <li>
 Healthiest work environment (Great place to work certified)
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 <ul>
 <li>
 Customer Service Representatives and Customer Service skills
 </li>
 <li>
 Proficiency in English B2
 </li>
 <li>
 Grads and Dropouts only
 </li>
 <li>
 Flexibility with night and overnight shifts
 </li>
 <li>
 Flexibility with Rotational shifts
 </li>
 <li>
 Previous experience in a similar role is a plus
 </li>
 </ul>
</div>

English Account Customer Service Associate

Hilton

<div>
 The Human Resources Representative / Clerk primary responsibility is to answer all incoming phone calls to the Human Resources Department and then forward to the appropriate Human Resources Official manager. Also, to greet all incoming guests into the Human Resources Office.
 
 
 
 What will I be doing?
 
 
 
 The Human Resources Representative / Clerk primary responsibility is to answer all incoming phone calls to the Human Resources Department and then forward to the appropriate Human Resources Official manager. Also, to greet all incoming guests into the Human Resources Office. Specifically, you will be responsible for performing the following tasks to the highest standards:
 
 
 <ul>
 <li>
 Answers telephone calls and connect them to their appropriate extensions
 </li>
 <li>
 Take messages for HR Office
 </li>
 <li>
 Receive and distribute incoming mail, packages and faxes to the department
 </li>
 <li>
 Keep work area neat and organized
 </li>
 <li>
 Complete daily administrative checklist
 </li>
 <li>
 Use the intercom/voicemail system to announce appointments and calls
 
 
 
 </li>
 </ul>
 
 What are we looking for?
 
 
 
 The Human Resources Representative / Clerk serving Hilton Brand hotels is always working on behalf of guests and working with other team members. To successfully fill this role, you should maintain the attitude, behaviours, skills and values that follow:
 
 
 <ul>
 <li>
 Positive experience in or equivalent role
 </li>
 <li>
 Positive attitude
 </li>
 <li>
 Good communication and people skills
 </li>
 <li>
 Committed to delivering a high level of customer service, both internally and externally
 </li>
 <li>
 Excellent grooming standards
 </li>
 <li>
 Flexibility to respond to a range of different work situations
 </li>
 <li>
 Ability to work under pressure
 </li>
 <li>
 Ability to work on their own or in teams
 
 
 
 </li>
 </ul>
 It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
 
 
 <ul>
 <li>
 Excellent knowledge of hospitality
 
 
 
 </li>
 </ul>
 
 What will it be like to work for Hilton?
 
 
 
 Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
 
 
 
 Work Locations
 
 
 
 Hilton Cairo Grand Nile
 
 
 
 Schedule
 
 
 
 Full-time
 
 
 
 Brand
 
 
 
 Hilton Hotels &amp; Resorts
 
 
 
 Job
 
 
 
 Human Resources
</div>

Human Resources Specialist

<div>
 
 We Are Hiring - Customer Support Representative for a sales account
 
 
 📍 Location: New Cairo
 
 
 🕘 Working Hours: 9 hours including 1-hour break
 
 
 🔃Rotational shifts / Days off
 
 
 ⸻
 
 
 About the Role:
 
 
 
 
 
 We are looking for passionate and fluent English speakers to join our Customer Support team in New Cairo!
 
 
 If you have strong communication skills, a positive attitude, and enjoy helping people, this is your opportunity to build a rewarding career in a fast-growing company with excellent development potential.
 
 
 ⸻
 
 
 Requirements:
 
 
 &bull; Fluent English speakers (B2&ndash;C1 level).
 
 
 &bull; Strong communication and problem-solving skills.
 
 
 &bull; Flexibility to work on rotational shifts.
 
 
 &bull; Must be based in Cairo or Giza.
 
 
 &bull; Ready to start immediately.
 
 
 &bull; Previous experience in customer service is a plus
 
 
 ⸻
 
 
 What We Offer:
 
 
 💰 Salary: Up to 19,000 EGP net + attractive incentives.
 
 
 🚌 Transportation: Provided all over Cairo &amp; Giza.
 
 
 🏥 Social &amp; medical insurance.
 
 
 🚀 Fast promotion opportunities and career growth.
 
 
 ⸻
 
 
 If you&rsquo;re fluent in English, customer-focused, and eager to grow your career &mdash; we&rsquo;d love to meet you!
 
 
 Apply now and join our dynamic team in New Cairo.
 
 
 
 
</div>

English CS - Sales Account

Wadi Degla Developments

<div>
 
 
 
 Job Purpose:
 
 
 
 
 Handle customer complaints, issues, and requests effectively and promptly according to company guidelines and policies.
 
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
 <ul>
 <li>
 Respond to customer complaints, issues, and inquiries promptly and professionally, ensuring effective resolution or escalation to the manager when necessary.
 </li>
 <li>
 Communicate with customers via phone, email, online chat, or in-person to provide accurate information about products, services, and updates.
 </li>
 <li>
 Maintain accurate records of customer interactions, inquiries, complaints, and feedback, ensuring follow-through on all actions.
 </li>
 <li>
 Coordinate with departments to gather and share relevant updates about projects and units with customers.
 </li>
 <li>
 Handle inquiries related to project updates, construction progress, and unit delivery timelines.
 </li>
 <li>
 Regularly update customer databases and collect feedback to improve the customer experience.
 </li>
 <li>
 Arrange and coordinate customer visits with the relevant departments.
 </li>
 <li>
 Prepare detailed reports on customer interactions and submit them to the manager.
 </li>
 </ul>
 
 
 
 
 
 
 Job Requirments:
 
 
 
 
 
 Education:
 
 Bachelor&rsquo;s degree in a relevant field.
 
 
 
 Experience:
 
 1-3 years in a customer service or similar role.
 
 
 
 Skills:
 
 
 <ul>
 <li>
 Exceptional communication and problem-solving skills.
 </li>
 <li>
 Strong customer service and relationship management abilities.
 </li>
 <li>
 Knowledge of customer service practices and the ability to learn quickly.
 </li>
 <li>
 Proficiency in Microsoft Office applications.
 </li>
 <li>
 Good command of English and Arabic (spoken and written).
 </li>
 </ul>
 
 
</div>

Customer Care Representative

Explore 678+ Customer service representative arabic in Cairo this December. Find roles across top companies and apply now to boost your career.