cashier

client support administration Jobs in Kuwait

client support administration

customer service officer

customer service representative - credit Jobs in Kuwait

customer service representative - credit

receptionist / customer care executive Jobs in Kuwait

receptionist / customer care executive

customer service representative credit

Alghanim Industries

<div>
 Job description:
 
 
 Job Summary
 
 The Customer Service Representative - Credit is tasked with providing credit solutions to customers by engaging with them and evaluating their needs. Coordination with the sales team is required to ensure that sales targets are met and, that credit specific KPI&rsquo;s are achieved through meeting company standards in ensuring that all transactions are accurate, compliant, meet SLA, and maintain the highest level of customer relation and satisfaction by handling related issues within the area of responsibility.
 
 Job Responsibilities
 
 &bull;&nbsp;&nbsp; &nbsp;Processing all credit transactions for electronics, Furniture and online.
 
 &bull;&nbsp;&nbsp; &nbsp;Validate and ensure documentation compliance, and authenticity.&nbsp;
 
 &bull;&nbsp;&nbsp; &nbsp;Assessing creditworthiness of clients and taking adequate steps to ensure receipt of payments and recovery of debts.
 
 &bull;&nbsp;&nbsp; &nbsp;Ensure accuracy of all calculations.
 
 &bull;&nbsp;&nbsp; &nbsp;Follow-up on approval of credit applications, transactions, exceptions and other related processes to ensure that SLA&rsquo;s are met on all fronts.&nbsp;
 
 &bull;&nbsp;&nbsp; &nbsp;Ensure that the Individual monthly sales targets is met.&nbsp;
 
 &bull;&nbsp;&nbsp; &nbsp;Ensure that the company standard for customer satisfaction is met and maintained.
 
 &bull;&nbsp;&nbsp; &nbsp;Selling related Easy Credit products and Services
 
 &bull;&nbsp;&nbsp; &nbsp;Credit collection &amp; instalment payment from customers including Down-Payments, early settlements, Overdue, legal and late payment charges collection.
 
 &bull;&nbsp;&nbsp; &nbsp;Issuing Clearance certificates and Deals certificates for normal transactions ( not legal - no early settlement )&nbsp;
 
 &bull;&nbsp;&nbsp; &nbsp;End-Of-Day Transactions batches.&nbsp;
 
 &bull;&nbsp;&nbsp; &nbsp;Cash and K-Net reconciliation at End-Of-Day Batches&nbsp;
 
 &nbsp;
 
 Candidate Requirements
 
 &bull;&nbsp;&nbsp; &nbsp;0 &ndash; 2 years of experience.&nbsp;
 
 &bull;&nbsp;&nbsp; &nbsp;2-year Diploma in a relevant field.&nbsp;
 
 &bull;&nbsp;&nbsp; &nbsp;Customer-centric attitude.
 
 &bull;&nbsp;&nbsp; &nbsp;Excellent communication skills.
 
 &bull;&nbsp;&nbsp; &nbsp;Basic computer skills.
 
 &bull;&nbsp;&nbsp; &nbsp;Bi-lingual (Arabic/English) preferred.
 
 &nbsp;
 
 Education
 
 Bachelors degree - Accounting preferred
 
</div>

Customer Service Representative - Credit

MABROOK

<ul><li>Prepare and issue accurate invoices to customers in a timely manner, ensuring all billing aligns with contractual agreements and company policies.</li><li>Monitor customer accounts for overdue payments, follow up with clients via phone and email regarding outstanding balances, and resolve any billing discrepancies.</li><li>Record and post cash receipts, customer payments, and credit transactions to the general ledger and accounts receivable sub-ledger accurately.</li><li>Reconcile the accounts receivable ledger to ensure all payments are accounted for and properly applied, and prepare monthly accounts receivable aging reports.</li><li>Collaborate with the sales and customer service departments to resolve customer queries and disputes, and provide support for customer account reconciliation.</li></ul>Pay: KD250.000 - KD400.000 per monthWork Location: In person

Accountant

Smart Health Co

<div>
 
 
 Company Description
 
 Smart Health Co. specializes in cosmeceutical equipment and supplies, providing advanced products to support medical and aesthetic practices. The company focuses on high-quality, technology-driven solutions that enhance patient care and clinical outcomes. Smart Health Co. serves healthcare professionals who require reliable devices and materials for cosmetic and dermatological treatments. The organization values innovation, professional integrity, and strong relationships with its partners and customers.
 
 
 
 Role Description
 
 This is a full-time, on-site Senior Medical Sales Representative role based in Salmiya. The Senior Medical Sales Representative will build and maintain relationships with healthcare providers, clinics, and hospitals to promote and sell cosmeceutical equipment and supplies. Day-to-day responsibilities include conducting product presentations and demonstrations, managing sales pipelines, negotiating contracts, and following up on leads and inquiries. The role also involves providing product training, gathering market feedback, coordinating with internal teams on inventory and delivery, and ensuring a high level of customer satisfaction. The Senior Medical Sales Representative will work toward achieving sales targets, expanding market presence, and representing Smart Health Co. in a professional and ethical manner.
 
 
 
 Qualifications
 
 
 
 
 <ul>
 <li>
 Strong Medical Sales experience, including consultative selling and relationship management with healthcare professionals.
 </li>
 <li>
 Excellent Communication and Customer Service skills, with the ability to present technical information clearly and handle inquiries effectively.
 </li>
 <li>
 Background or education in Medicine or Pharmacy, or related healthcare field, enabling understanding of cosmeceutical products and clinical needs.
 </li>
 <li>
 Proven ability to meet or exceed sales targets, with solid negotiation and closing skills.
 </li>
 <li>
 Knowledge of cosmeceutical, dermatology, or aesthetic equipment markets is highly beneficial.
 </li>
 <li>
 Ability to work on-site in Salmiya, manage territory activities, and travel locally to client locations as required.
 </li>
 <li>
 Strong organizational and time-management skills, with proficiency in basic office software and CRM tools.
 </li>
 <li>
 Bachelor&rsquo;s degree in a relevant field (e.g., Pharmacy, Medicine, Biomedical Sciences, Business, or Marketing) preferred.
 </li>
 </ul>
</div>

Senior Medical Sales Representative

Shawarma Shuwaikh

Role ObjectiveDeliver fast, accurate, and friendly point-of-sale service to customers, ensuring efficient order processing and an organized front-counter operation.Key Responsibilities<ul><li>Order Processing: Greet customers, take food orders accurately, and input selections into the POS system.</li><li>Payment Handling: Process cash, KNET, credit card payments, and accurately issue change and receipts.</li><li>Menu Knowledge: Maintain up-to-date knowledge of menu items, combos, and daily specials to assist customers.</li><li>Drawer Reconciliation: Balance the cash register drawer at the beginning and end of each shift.</li><li>Station Hygiene: Keep the checkout area, counter, and menus clean, sanitized, and organized.</li></ul>Requirements &amp; Qualifications<ul><li>Experience: 1+ years of experience as a cashier or in a customer service role, preferably in the F&amp;B or fast-casual industry.</li><li>Skills: Strong basic math skills and proficiency with electronic POS cash registers.</li><li>Communication: Fluent in English; conversational Arabic is highly preferred.</li><li>Availability: Flexible schedule, including availability to work evenings, weekends, and holidays.</li><li>Status: Valid Kuwait transferable residency (Visa 18) preferred.(Immediate joining preferred)</li></ul>Pay: KD190.000 - KD240.000 per monthApplication Question(s):<ul><li>Are you ready to join ?</li></ul>Experience:<ul><li>Cashier: 1 year (Preferred)</li></ul>Work Location: In person

CASHIER

<div>
 Job description:
 
 
 Job Summary
 
 To work closely with the Assistant Buyer or Buyer to ensure the products bought of the concerned brand meet the sales plan.
 
 Job Responsibilities
 <ul>
 <li>
 Analysing past sales figures/trends to anticipate future product needs
 </li>
 <li>
 Relaying the merchandise plan to the buyer or assistant buyer who, in turn, can decide on what products, styles, colours etc. to purchase and from which suppliers, at what price
 </li>
 <li>
 Determines call schedule by reviewing priorities with the buyer or assistant buyer; discussing special instructions, product promotions, new products, and price changes
 </li>
 <li>
 Maintains customer relationships by visiting with store managers, department managers, and employees; answering their questions; responding to special requests; describing product features
 </li>
 <li>
 Maintains store shelves by observing displays of company products; removing damaged or freshness-dated products; tidying store shelves; providing optimum display of products
 </li>
 <li>
 Maintains inventory by restocking shelves with product from inventory; observing inventory levels; prompting store management to reorder when levels appear low; arranging for return and credit for damaged products
 </li>
 <li>
 Completes call report by observing display and pricing of competitors' products
 </li>
 <li>
 Checking daily on special promotions; observing customer reaction to special promotions; forwarding observations to management; removing promotions at end of special promotion period
 </li>
 <li>
 Provides information by reporting growth, expansion, or closing of supermarkets in assigned territory
 </li>
 <li>
 Maintains quality results by following and enforcing standards
 </li>
 <li>
 Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations
 </li>
 <li>
 Enhances merchandising and organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments
 </li>
 </ul>
 Candidate Requirements
 <ul>
 <li>
 Computer Literacy
 </li>
 <li>
 Reporting Skills
 </li>
 <li>
 Competitive Analysis
 </li>
 <li>
 Job knowledge
 </li>
 <li>
 Communication skills
 </li>
 <li>
 Spoken Arabic, English is a must
 </li>
 <li>
 Commercial Awareness
 </li>
 <li>
 0-3 years&rsquo; experience in retail or related field
 </li>
 <li>
 Preferably Bachelor&rsquo;s degree holder
 </li>
 </ul>
 Education Bachelor&rsquo;s Degree
</div>

Merchandiser

Biologix

<div>
 
 
 Job Purpose
 
 
 
 We are looking for a dynamic and results-driven Professional Sales Representative to join our commercial team and support our
 
 Cardiology
 
 portfolio. In this role, you will be responsible for promoting the company's cardiovascular products, building strong relationships with healthcare professionals and key stakeholders, and driving business growth within your assigned territory. You will play a key role in increasing disease and product awareness, managing key accounts, and executing strategic action plans while ensuring compliance with company policies and industry regulations.
 
 
 
 Therapeutic Area
 
 
 
 
 Cardiology
 
 
 
 You will be responsible for promoting and supporting products within the
 
 Cardiology
 
 therapeutic area, engaging with cardiologists, internists, general practitioners, pharmacists, and other healthcare professionals to enhance disease awareness, improve patient outcomes, and ensure the appropriate use of cardiovascular therapies.
 
 
 
 What Will Your Responsibilities Be?
 
 
 <ul>
 <li>
 Achieve sales objectives and territory targets through effective promotion of assigned cardiovascular products and therapeutic solutions.
 </li>
 <li>
 Develop and maintain strong relationships with healthcare professionals, including cardiologists, internists, general practitioners, pharmacists, purchasers, and other key stakeholders.
 </li>
 <li>
 Plan and execute regular field visits to ensure optimal customer coverage and effective territory management.
 </li>
 <li>
 Deliver scientific and product-related messages using a patient-centric approach and in alignment with approved marketing strategies.
 </li>
 <li>
 Increase disease awareness and product knowledge among healthcare professionals through impactful scientific discussions.
 </li>
 <li>
 Identify, develop, and manage key accounts to support product access, formulary inclusion, and long-term business growth.
 </li>
 <li>
 Analyze customer needs, market opportunities, and competitive activities to develop effective territory and account plans.
 </li>
 <li>
 Prepare, implement, monitor, and evaluate action plans for key accounts and strategic customers.
 </li>
 <li>
 Collaborate with cross-functional teams including Marketing, Medical Affairs, Market Access, and Sales Management to achieve business objectives.
 </li>
 <li>
 Support tender preparation and follow-up activities to maximize business opportunities.
 </li>
 <li>
 Ensure proper management and distribution of product samples and promotional materials in compliance with company policies.
 </li>
 <li>
 Maintain accurate customer profiles, segmentation data, and activity records within CRM systems.
 </li>
 <li>
 Gather and report market intelligence, customer insights, competitor activities, and emerging healthcare trends.
 </li>
 <li>
 Monitor and report adverse events, product complaints, or any safety-related information in accordance with pharmacovigilance requirements.
 </li>
 <li>
 Organize and participate in medical congresses, scientific meetings, educational events, and exhibitions.
 </li>
 <li>
 Deliver presentations and represent the company professionally during external events and customer engagements.
 </li>
 <li>
 Support clinical studies and research initiatives when applicable and in collaboration with the Medical Affairs team.
 </li>
 <li>
 Prepare timely reports and provide regular updates on territory performance and business opportunities.
 </li>
 <li>
 Maintain the highest standards of ethical conduct, compliance, quality, and professionalism in all interactions and activities.
 </li>
 <li>
 Support the onboarding and coaching of new team members when required.
 </li>
 </ul>
 
 
 What We're Looking For
 
 
 <ul>
 <li>
 Bachelor's degree in Pharmacy.
 </li>
 <li>
 2&ndash;3 years of experience in pharmaceutical sales.
 </li>
 <li>
 Experience in the
 
 cardiovascular therapeutic area
 
 is preferred.
 </li>
 <li>
 Strong communication, presentation, and relationship-building skills.
 </li>
 <li>
 Ability to engage effectively with healthcare professionals and key decision-makers.
 </li>
 <li>
 Proven ability to achieve sales targets and manage a territory independently.
 </li>
 <li>
 Strong business acumen and customer-focused mindset.
 </li>
 <li>
 Excellent planning, organizational, and time management skills.
 </li>
 <li>
 Ability to analyze market trends and translate insights into actionable plans.
 </li>
 <li>
 Familiarity with CRM systems and reporting tools.
 </li>
 <li>
 Strong teamwork and cross-functional collaboration skills.
 </li>
 <li>
 High level of integrity, professionalism, and compliance awareness.
 </li>
 <li>
 Good command of English and proficiency in Microsoft Office applications.
 </li>
 <li>
 Willingness to travel frequently within the assigned territory.
 </li>
 </ul>
 
 
 Why Join Us?
 
 
 
 Join a fast-growing and innovative healthcare organization where you will have the opportunity to make a meaningful impact on cardiovascular patient care while building strong partnerships within the healthcare community. We offer a collaborative environment, continuous learning opportunities, and a rewarding career path for ambitious professionals who are passionate about healthcare and commercial excellence.
 
 
 
</div>

Product Specialist-Cardio Line

Ooredoo Group of Companies

<div>The Company 
Ooredoo is an organisation on the move. Thanks to our dedicated employees, we continue to move closer towards our vision to be among the top 20 telecommunications companies in the world .
We are a dynamic global telecommunications player operating in 17 countries across the Middle East, North Africa (MENA) and Asia. We cover a population of more than half a billion people and serve more than 68 million customers.
In Kuwait, we employ approximately 1,000 talented people, all of whom are driving Ooredoo to be the number one choice for world-class communications services in Kuwait. In the face of intensifying competition, increasingly sophisticated technology and rising customer expectations, nothing is more important to our success than our team - and it's a team that you can be part of.
Ooredoo's future is bright, and you can be part of our ongoing success.
The Role<ul><li> 
Support the monitoring, analysis, reporting, and follow-up of Radio Access and Transport Network quality to ensure optimum customer experience and network performance.</li><li>
Assist in detecting and escalating network performance degradations, analyzing KPIs, validating benchmarking results, preparing quality reports, and coordinating with internal stakeholders to drive corrective actions and continuous network quality improvements.</li></ul>
Key Accountabilities and Activities<ul><li> 
Support regular and periodic performance monitoring checks for Radio Access and Transport Network services to help ensure customers receive the expected service quality.</li><li>
Assist in monitoring 2G/3G/4G/5G radio performance trends, transport performance indicators, and service quality dashboards.</li><li>
Escalate abnormal trends, degradations, or repeated failures to the Senior Engineer or Manager for further action.</li><li>
Prepare daily, weekly, and ad-hoc reports related to Radio and Transport KPIs, network quality trends, benchmarking results, and customer-impacting issues.</li><li>
Support the preparation of reports required for Ooredoo Group, technical committee, operations meetings, finance reports, planning reports, and management dashboards.</li><li>
Assist in identifying access network and transport network degradations and coordinate with Radio, Transport, Operations, Planning, NOC, and other concerned teams for investigation and resolution.</li><li>
Follow up on corrective actions after network changes, upgrades, or incidents affecting Access Network or Transport performance.</li><li>
Support Competitor Network Benchmark (CNB) activities and internal Ooredoo Network Benchmark initiatives.</li><li>
Assist in KPI benchmarking with local competitors using the monitoring platforms.</li><li>
Highlight gaps, inconsistencies, and potential issues for review by the Senior Engineer or Manager.</li><li>
Support the maintenance of Radio and Transport KPIs by validating counters, checking KPI mapping, identifying missing or inconsistent data, and assisting in baseline checks.</li><li>
Assist in maintaining Network Quality KPIs and validating KPI mappings from source counters collected from network systems.</li><li>
Assist in analysing Radio and Transport parameters and follow up with relevant teams on inconsistencies or KPI-impacting configurations.</li><li>
 Escalate discrepancies in counters, parameters, or reports to the responsible teams</li><li>
Support the use of monitoring tools, benchmarking tools, and related OSS/SQM/CEM platforms used by the department.</li><li>
Assist in analysing network quality, customer experience, and service performance data to identify trends, anomalies, and improvement opportunities.</li><li>
Support the preparation and maintenance of Network Quality dashboards and automated reporting solutions.</li><li>
Assist in updating dashboards, extracting reports, validating tool outputs, and supporting installation/configuration activities when required.</li><li>
Support the use of AI-driven analytics, service assurance, customer experience management, and automation tools adopted by the department.</li><li>
Support data-driven investigations and root-cause analysis for network quality and customer experience issues.</li><li>
Assist in documenting work instructions, checklists, routine monitoring procedures, reporting templates, and workflow updates.</li><li>
Support the team in creating and updating processes for quality monitoring and issue follow-up. Identify and escalate customer-impacting issues affecting service experience.</li><li>
Support customer experience investigations and service quality reviews.</li><li>
Support post-implementation validation of network changes, upgrades, and parameter modifications affecting Radio and Transport networks.</li><li>
Verify quality and performance KPIs following planned network activities.</li><li>
Assist in identifying service degradations introduced by network changes and follow up with relevant teams.</li><li>
Coordinate with internal teams such as Radio, Transport, NOC, Core, IT, Operations, vendors, Customer Experience and Planning for problem analysis, issue clarification, and resolution follow-up.</li><li>
Take responsibility for continuous learning and self-improvement in Radio Access, Transport, SQM, CEM, KPIs, benchmarking, and telecom monitoring tools.</li><li>
Perform other duties as assigned by the Manager.</li></ul>
Qualifications<ul><li> 
Bachelor's degree in engineering or related discipline and appropriate registration with a recognised professional institute</li></ul></div>

Junior Engineer, Radio & Transport Quality

Explore 76+ Customer service representative credit in Kuwait this August. Find roles across top companies and apply now to boost your career.