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front office senior receptionist (arabic speaker) Jobs in Kuwait

guest services manager

receptionist customer care executive

Majid Al Futtaim

<div>
 
 
 BUSINESS INTRODUCTION
 
 
 
 Majid Al Futtaim Holding is the leading shopping mall, retail, communities, entertainment developer and operator in the Middle East, North Africa, and Central Asia regions. With over 48,000 people, revenues of over US$ 11 Billion, and operations in 18 countries. Some of the iconic brands we carry include Mall of the Emirates, Carrefour, All Saints, Lego, City Center, Abercrombie &amp; Fitch, &amp; Vox Cinemas. We believe in making Great Moments for Everyone, Every day.
 
 
 
 
 
 JOB TITLE
 
 
 
 Customer Service Officer (On Ground) | Majid Al Futtaim Entertainment | Operations
 
 
 
 
 
 ROLE SUMMARY
 
 
 
 To provide exceptional food and beverage service to VOX Cinemas guests, ensuring a high standard of hospitality and a memorable cinema experience.
 
 
 
 
 
 ROLE PROFILE
 
 
 <ul>
 <li>
 Greet customers warmly and create a friendly, welcoming environment.
 </li>
 <li>
 Assist guests with ticket purchases, seat selections, and promotions at the counter or via digital kiosks.
 </li>
 <li>
 Handle cash, card, and digital transactions accurately using the POS system.
 </li>
 <li>
 Provide detailed information about movie schedules, cinema services, loyalty programs, and ongoing promotions.
 </li>
 <li>
 Upsell tickets, combo deals, and retail items to maximize revenue.
 </li>
 <li>
 Respond professionally to customer inquiries, feedback, and complaints to ensure a positive experience.
 </li>
 <li>
 Ensure the box office, lobby, and customer service counters are clean, organized, and presentable at all times.
 </li>
 <li>
 Monitor customer flow and provide assistance to avoid queues or delays.
 </li>
 <li>
 Coordinate with cinema operations and F&amp;B teams to ensure smooth service and guest satisfaction.
 </li>
 <li>
 Maintain accurate records of transactions, refunds, and reports as required.
 </li>
 <li>
 Follow all company policies regarding hygiene, health, safety, and data security.
 </li>
 <li>
 Support colleagues and other departments during peak times, special events, and promotions.
 </li>
 <li>
 Uphold VOX Cinemas and Majid Al Futtaim Entertainment service standards at all times.
 </li>
 </ul>
 
 
 
 
 REQUIREMENTS
 
 
 <ul>
 <li>
 Minimum 1 year of experience in F&amp;B or hospitality; cinema or restaurant experience preferred.
 </li>
 <li>
 Strong communication and customer service skills, with a friendly and professional attitude.
 </li>
 <li>
 Ability to work under pressure in a fast-paced, guest-facing environment.
 </li>
 <li>
 Flexible to work shifts, including evenings, weekends, and public holidays.
 </li>
 <li>
 Adherence to hygiene, grooming, and uniform standards at all times.
 </li>
 </ul>
 
 
 
 
 WHAT WE OFFER
 
 
 <ul>
 <li>
 At Majid Al Futtaim, we&rsquo;re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We&rsquo;re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!
 </li>
 <li>
 Work in a friendly environment, where everyone shares positive vibes and excited about our future.
 </li>
 <li>
 Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.
 </li>
 </ul>
</div>

Customer Service Officer

Alghanim INDUSTRIES

Date: 29 Jul 2026
 
Location: 
KW
 
Company: 
Alghanim Industries
 
Long Description Job Summary
 Electronic service technicians are responsible for diagnosing, repairing or replacing parts for all household appliances.
 Job Responsibilities
 Prescreen, identify, analyze, and repair appliance and electronic product failures ensuring customer satisfaction.
 Configuring/troubleshooting experience with hardware including audio-DSP, A/V control, video and audio devices, and USB based software applications.
 Order necessary parts after initial prescreen so they are in hand before going to customers' location.
 Perform daily administrative functions to include warranty claims and report submission.
 Maintain performance objectives as required by the company.
 Maintain company vehicle, tools, equipment and parts inventory.
 Rely on personal judgment for safety regarding work.
 Work independently without onsite supervision.
 Other duties as assigned.
 Documents service and installation actions by completing forms, reports, logs, and records.
 
Candidate Requirements
 3 to 5 years field service experience in all major home appliances.
 Possess appropriate Refrigerant Handling Certificate(s), CET, (HVAC) and other applicable appliance or electronics service certifications.
 Knowledge and proficient use of electronic and appliance and/or refrigeration tools and diagnostic test equipment.
 Proficient in MS Office and Smartphone technology with the ability to quickly learn proprietary software applications.
 Valid driver's license with a clear driving record.
 Meet physical requirements generally associated with field service repair (lifting, bending, etc.).
 Ability to work a flexible schedule based on business needs.
 Excellent communication, organization and customer service skills.
 
Education

Service Technician (Field) - Electronics Home Appliances

Ali Abdulwahab Al Mutawa Commercial Co.

<div>
 
 Key Roles And Responsibilities
 
 
 
 
 Competencies
 
 
 
 Resilience/Adaptability L4
 
 
 Dependable L4
 
 
 Communication Skills L4
 
 
 Negotiation &amp; Persuasion L4
 
 
 Team Work L1
 
 
 Accountability &amp; Ownership L1
 
 
 CustomerService Oriented L4
 
 
 Customer Focus L1
 
 
 Result Orientation L1
</div>

Senior Sales Associate

OTIS

<div>Date Posted:
2026-07-09
Country:
Kuwait
Location:
KWT01: Al Tijaria Tower, 10th Floor, Al Soor Street, Mirqab
<h2 class="jobSectionHeader">Job Purpose
</h2>The role holder supports Service Operations by coordinating field support activities, maintaining operational records, preparing reports and dashboards, supporting process governance, and ensuring timely follow-up of operational activities. The role works closely with field teams, supervisors, customers, and internal stakeholders to improve operational efficiency and service performance.
<h2 class="jobSectionHeader">Key Responsibilities
</h2><h3 class="jobSectionHeader">Core Responsibilities
</h3><ul><li>Support field operations through coordination, follow-up, and process administration.
</li><li>Maintain operational trackers, records, and documentation.
</li><li>Prepare and distribute operational reports, KPI reports, dashboards, and management updates.
</li><li>Support customer communication requirements, appointments, and reporting activities.
</li><li>Monitor pending actions, operational KPIs, and business processes to support timely completion.
</li><li>Support timesheet validation, compliance monitoring, and reporting activities.
</li><li>Coordinate with supervisors, finance, sales, and field teams to support operational requirements.
</li><li>Maintain data accuracy and support system updates.
</li><li>Participate in process improvement, reporting enhancement, and automation initiatives.
</li><li>Support regional projects related to service operations, reporting, governance, and continuous improvement.
</li></ul><h3 class="jobSectionHeader">Self-Management
</h3><ul><li>Work with the reporting manager to establish and achieve performance objectives.
</li><li>Identify development needs and participate in relevant training opportunities.
</li><li>Maintain a high level of professionalism, accountability, and customer focus.
</li><li>Keep abreast of business processes, technologies, and best practices.
</li></ul><h2 class="jobSectionHeader">Minimum Qualifications, Experience and Skills
</h2><h3 class="jobSectionHeader">Minimum Qualification
</h3><ul><li>Diploma or Bachelor's Degree in Business Administration, Engineering, Information Systems, or related field.
</li></ul><h3 class="jobSectionHeader">Years of Experience
</h3><ul><li>Minimum 3&ndash;5 years of experience in operations support, service coordination, reporting, administration, or related functions.
</li></ul><h3 class="jobSectionHeader">Skills &amp; Experience
</h3><ul><li>Experience supporting service or field operations and coordinating with multiple stakeholders.
</li><li>Experience in reporting, KPI tracking, dashboard preparation, and process coordination.
</li><li>Strong Microsoft Excel skills; Power BI knowledge is preferred.
</li><li>Strong analytical, communication, and stakeholder management skills.
</li><li>Ability to manage multiple priorities and work independently in a fast-paced environment.
</li><li>Experience with operational systems, digital tools, and reporting platforms is an advantage.
</li></ul><h3 class="jobSectionHeader">Language Skills
</h3><ul><li>Fluent written and spoken English.
</li><li>Arabic is an advantage..
</li></ul>If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day.
Otis is the world&rsquo;s leading elevator and escalator manufacturing, installation, and service company. We move 2.4 billion people every day and maintain approximately 2.4 million customer units worldwide, the industry's largest Service portfolio.
You may recognize our products in some of the world&rsquo;s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 72,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.
When you join Otis, you become part of an innovative global industry leader with a resilient business model. You&rsquo;ll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you&rsquo;ll gain working alongside the best and brightest, keep us connected and on the cutting edge.
We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.
Today, our focus more than ever is on people. As a global, people-powered company, we put people &ndash; passengers, customers, and colleagues &ndash; at the center of everything we do. We are guided by our values that we call our Three Absolutes &ndash; prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis .
Become a part of the Otis team and help us #Buildwhatsnext!
<div><div>Otis is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at careers@otis.com.</div></div></div>

Service Field Support Specialist

Meituan

<div>
 <ul>
 <li>
 (1) Responsible for the full lifecycle project management of overseas self operated retail warehousing and store weak current engineering construction under Meituan/Keemart, including project planning and design, construction process management, acceptance and review, etc. (2) Coordinate the engineering quality, progress, supplier management, and customer satisfaction of overseas weak current projects to ensure that the deliverables of each project meet the required standards. (3) Responsible for the operation and maintenance of overseas retail warehousing, store IT desktops, and IoT intelligent hardware, including PDAs, computers, printers, CCTV, access control, temperature and humidity sensors, etc., to ensure the normal operation of business equipment. (4) Understand network routing and wireless protocols, responsible for overseas retail warehousing, store IT network equipment deployment and debugging, such as firewalls, switches, APs, as well as handling daily issues. (5) Participate in 7&times;24 IT operation and maintenance support, handle faults such as network disconnection, networked terminals, and abnormal use of IoT hardware in the warehouse, and remotely or on-site ensure the overall operation of IT infrastructure in the warehouse.
 </li>
 </ul>
 
 
 
 
 
 
 Qualification
 
 
 
 
 
 
 s
 
 (1) Having communication skills in both Chinese and English, as well as proficiency in Arabic, is preferred. Respect and adapt to local Muslim cultural customs. (2) College degree or above, major in computer science, communication engineering, system integration or related fields. Three years or more of experience as a weak current project manager or IT support professional, with CISCO or Huawei network certification preferred. (3) Capable of drawing, weak current design, and implementation; Familiar with the basic principles of network equipment operation, with the ability to diagnose and handle faults; Have IT desktop foundation and operation and maintenance capabilities. (4) Capable of adapting to the long-term work requirements stationed in Saudi Arabia, accepting on-site support due to project management node inspections, warehouse requirements, and other Middle Eastern city and country deployment requirements that may expand business. (5) Able to accept flexible scheduling of project requirements and compensatory time off, with strong sense of responsibility and work resilience. Be able to actively respond to occasional fault repairs and project support tasks 7&times;2
 
 
 
 
 4.
</div>

Weak current PM

Marriott International

<div>Additional Information 
Job Number26094362 
Job CategoryRooms &amp; Guest Services Operations 
LocationAl Shuhada Street P.O. Box 26302, Kuwait City, Kuwait, Kuwait, 13124 
ScheduleFull Time 
Located Remotely?N 
Position Type Non-Management 
<div><div>POSITION SUMMARY 
Our jobs aren&rsquo;t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience. 
No matter what position you are in, there are a few things that are critical to success &ndash; creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts &ndash; to get it right for our guests and our business each and every time. 
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None 
</div><div></div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of &ldquo;Wonderful Hospitality. Always.&rdquo; by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that&rsquo;s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. 
<div>
</div><div>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you&rsquo;re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand&rsquo;s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you&rsquo;ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That&rsquo;s The JW Treatment&trade;. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div></div>

Guest Experience Expert - Front Desk Agent

<div>
 
 Additional Information
 
 
 
 
 Job Number
 
 26094256
 
 
 
 Job Category
 
 Food and Beverage &amp; Culinary
 
 
 
 Location
 
 Al Shuhada Street P.O. Box 26302, Kuwait City, Kuwait, Kuwait, 13124VIEW ON MAP
 
 
 
 Schedule
 
 Full Time
 
 
 
 Located Remotely?
 
 N
 
 
 
 Position Type
 
 Non-Management
 
 
 
 Position Summary
 
 
 
 Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage areas for organization, use of FIFO, and cleanliness. Complete scheduled inventories and stock and requisition necessary supplies. Monitor dining rooms for seating availability, service, safety, and well being of guests. Complete work orders for maintenance repairs.
 
 
 Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests&rsquo; service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.
 
 
 
 Preferred Qualifications
 
 
 
 Education: High school diploma or G.E.D. equivalent.
 
 
 Related Work Experience: At least 2 years of related work experience.
 
 
 Supervisory Experience: At least 1 year of supervisory experience.
 
 
 License or Certification: None
 
 
 
 At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
 
 
 
 Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of &ldquo;Wonderful Hospitality. Always.&rdquo; by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that&rsquo;s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International.
 
 Be
 
 where you can do your best work,
 
 begin
 
 your purpose,
 
 belong
 
 to an amazing global team, and
 
 become
 
 the best version of you.
 
 
 JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you&rsquo;re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand&rsquo;s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you&rsquo;ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That&rsquo;s The JW Treatment&trade;. In joining JW Marriott, you join a portfolio of brands with Marriott International.
 
 Be
 
 where you can do your best work,
 
 begin
 
 your purpose,
 
 belong
 
 to an amazing global team, and
 
 become
 
 the best version of you.
</div>

Food Services Supervisor

Explore 7+ Receptionist customer care executive in Kuwait this August. Find roles across top companies and apply now to boost your career.